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INTERNAL QUALITY ASSURANCE SYSTEM (IQAS) ANNUAL REPORT

Academic year 2014-2015

•Internal Quality Assurance System (IQAS):

The IQAS booklet was launched in January 2014 after a consensusamong various stakeholders in KSAU-HS. A task force of academicleaders from all three campuses of KSAU-HS oversaw the developmentof this useful document; it received the approval of the UniversityCouncil in Jan 2014. The IQAS booklet carefully aligns with theNational Commission for Assessment and Academic Accreditation(NCAAA) policies and standards, while at the same time clearlymoving beyond accreditation to establish a culture of quality. Theorganizational structure of the University, shows the relationship of theDeanship of Quality Management (the Center for Quality Assurance) asit is nested within the Development and Quality Management Affairs.

Much of the near-term and long-term work needed to implement thiseffort will involve providing faculty development workshops to preparefaculty for their roles in evaluation. As the IQAS report indicates, thequality assurance system will operate in a collaborative manner with theexisting faculty development programs already in existence within theacademic and non-academic units.

IQAS Overview

• Development and Quality Management Affairs (DQMA) formed a Steering Committee responsible for quality assurance and academic

accreditation. The Steering Committee is chaired by the Vice President of DQMA and Reports to H.E. the President. The Steering Committee

meeting held every 4th Wednesday of the month and involves members from all KSAU-HS branches: Riyadh, Jeddah and AlAhsa. The

Steering Committee plays a main role in the internal Quality Assurance System at KSAU-HS in order to:

• To build the quality assurance culture and provide the needed stakeholder’s support.

• To conduct period reviews of the IQAS performance and make recommendations for its enhancement.

• To monitor, enforce and disseminate standards and best practices to enhance the practiced quality.

• To expand the institutional network with quality assurance expertise and quality assurance institutions.

• To develop practiced guidelines and advisory statements when required.

• To enforce regularly all guidance and requirements issued by the Council of Higher Education and national accreditation bodies.

• To develop, unify and review the report formats, benchmarks, KPIs, and processes to satisfy accreditation standards and other additional

parameters as deemed necessary.

• To identify areas those requires improvements and propose appropriate solutions.

• To oversee the faculty and staff enhancement activities at the University level.

• To deal with any related matters to quality and accreditation.

IQAS Overview

1. Create the quality culture and build skills and capacity among KSAU-HS community

IQAS Objectives

2. Automate the quality assessment processes within KSAU-HS.

3. Establish appropriate units, led by qualified staff to assure the sustainability of quality and conduction of accreditation.

4. Monitor for outcomes, Key Performance Indicators (KPIs), and progress reports to reflect performance

gaps and excellence.

5. Provide timely reports to subordinate reflecting satisfactory performance and areas that needs enhancement.

6. Execute reports to the appropriate organizations and governmental offices.

IQAS Objectives Performance MeasurementsActual Result

2014

Target

2014Benchmark

Target

2015

1. Create the quality culture and

build skills and capacity among

KSAU-HS community.

Number of workshops in Quality and Accreditation 4 Workshops 6 Workshops NA 7

Number of faculty and staff attended training workshops

per college and department 4.6% 10% NA 20%

Proportion of Faculty completed NCAAA workshops

per college 3.1% 10% NA 15%

Number of quality campaigns conducted in the

University2 Campaigns Twice a year NA 3

Launching the Deanship of Quality Management with

appropriate manpower and sufficient resources50 % 60 % NA 80 %

Proportion of achieved initiatives based on NCAAA

framework32 % 50 % NA 75 %

2. Automate the quality

assessment processes within

KSAU-HS.

Creation of Unified University Survey 50 % 60 % NA 100 %

Proportion of completed Program Specifications Module

in Blackboard20 % 30 % NA 80 %

Proportion of completed Course Specifications Module

in Blackboard60 % 75 % NA 100 %

Rate of creation of dashboard for quality assurance

processes0 % 60 % NA 60 %

3. Establish appropriate units, led

by qualified staff to assure the

sustainability of quality and

conduction of accreditation.

Proportion of University departments implemented

IQAS80 % 100 % NA 100 %

Proportion of University Colleges and Deanships

implemented IQAS80 % 100 % NA 100 %

IQAS Objectives Performance Measurements

Actual

Result

2014

Target

2014Benchmark

Target

2015

4. Monitor for outcomes, Key

Performance Indicators (KPIs),

and progress reports to reflect

performance gaps and excellence.

Producing approved document of the University’s KPIs 50% 60 % NA 75 %

Proportion of implementing KPI’s Indicators Software

System (Reporting system) 0 % 50 % NA 75 %

Proportion of implementing the Unified University

Database (Reporting and Analytics System for KSAU-

HS)

20% 30% NA 100%

5. Provide timely reports to

subordinate reflecting satisfactory

performance and areas that needs

enhancement.

Proportion of completing Strategic Plan Report 15 % 30 % NA 100%

Proportion of completing AAFAQ Report 90% 100% NA 100%

Proportion of completing IQAS Report 15% 40% NA 100%

6. Execute reports to the appropriate

organizations and governmental

offices.

AAFAQ Data 60% 60 % NA 100 %

1. Create the quality culture and build skills and capacity among KSAU-HS community

• In the first Steering committee meeting the members discussed the importance of creating the quality culture in the University.

DQMA delegate the responsibility to the Deanship of Quality Management (DOQ) to conduct Quality workshops in the University.

In 2014, DOQ was activated and started to focus on spreading the awareness of quality and accreditation. DOQ is responsible to

organize and arrange internal and external Quality workshops in order to build skills among KSAU-HS community. DOQ conducted

4 different workshops in 2014 that related to quality assurance and academic accreditation. The goals of the workshops are:

• To provide an opportunity for faculty and employee to enhance their understanding of IQAS and to consider the infrastructure

and resource needs to implement IQAS at the institutional in the academic and non-academic level

• To practice using NCAAA standards and requirements and test the IQAS implementation plans in order to enhance efficiency

and reduce duplication of effort and resources

• To understand the requirements for NCAAA accreditation process and expectations

• To engage faculty in problem solving around NCAAA selected issues , and understand their roles to support the institution’s

application for accreditation

IQAS Process and Actions

1.1 Number of workshops in Quality and Accreditation (4 Workshops)

Workshop/Seminar Date Location

1. Quality and Academic Accreditation in Higher Education January 7, 2014 KSAU-HS Riyadh Campus

2. Fundamentals of Quality and Academic Accreditation in Higher Education Workshop January 8-9, 2014 KSAU-HS Riyadh Campus

3. Fundamentals of Quality in Higher Education Workshop September 14, 2014 KSAU-HS Jeddah Campus

4. Expanding Horizon in Quality of Learning and Teaching Workshop Sept. 16, 2014 KSAU-HS Riyadh Campus

Internal Trainings & Workshops in Numbers:

Workshop Title Date Number of Attendees

Fundamentals of Quality and Academic Accreditation in Higher Education (Riyadh) 08-09 January 201468

Fundamentals of Quality and Academic Accreditation in Higher Education (Jeddah)14 September 2014

31

Expanding Horizon in Enhancing the Quality of Learning & Teaching (Riyadh) 16 – 18 September 2014 65

Total 164

1.2 Number of faculty and staff attended training workshops (164)

Consultants’ Workshop Feedback:

Dr. Daniel David Hunt and Dr. Barbara Marie Barzansky acknowledged the excellent ideas and strategies proposed by participants

during the first Workshop. The consultant group also identifies challenges and suggests recommendations to facilitate implementation of

institutional plans.

1.3 Number of Faculty completed NCAAA workshops

External Trainings & Workshops in Numbers:

NCAAA Workshop Title Date Number of Attendees

مؤشرات األداء والمقارنات المرجعية

Performance Indicators and Comparisons of

Reference

Feb 2014

Dec 201411

Descriptions of Programs and Courses and their

Reports

(توصيف البرامج وتقاريرها السنوية)

Feb 2014 22

Training Skills Feb 2014 2

قياس مخرجات التعلم Sep 2014 4

Risk Management Planning Nov 2014 5

External Reviewers Training Dec 2014 3

توصيف المقررات وتقاريرها Dec 2014 4

Total 51

• Principles of Quality in Higher Education Campaign, January 7, 2014

In January 7, 2014, the University launched a seminar and workshop of Quality and accreditation in higher education organized by

Development and Quality Managements Affairs. The president of KSAU-HS H.E Dr. Bandar Al Knawy launched the activities of

“Principles of Quality in Higher Education” campaign that included: IQAS and DQMA website.

This campaign hosted two international Speakers: Dr. Daniel Hunt and Dr. Barbara Barzansky from American Medical Association and

local speaker: Dr. Bothyna Murshid, Associate Professor, College of Nursing, KSAU-HS and Consultant, NCAAA. The campaign was held

to promote the culture of quality and supports academic accreditation processes in the academic and non-academic units.

• NCAAA Application Approval , April 3, 2014

DQMA kicked-off NCAAA application approval campaign on the 3rd of April. The campaign announced the completion of NCAAA

requirements that includes: self-study report, self-evaluation scales and 239 supporting documents.

1.4 Number of quality campaigns conducted in the University (2 Campaigns)

DQMA arranged two campaigns during 2014:

1.5 Lunching the Deanship of Quality Management with appropriate manpower and sufficient resources

• Development and Quality Management Affairs announced the activation of Deanship of Quality Management, KSAU-HS Riyadh

branch on 27 October 2013. In the beginning of 2014, DQM has been activated and qualified manpower has been hired. DQM in Jeddah

and AlAhsa will be soon operated and controlled by the main branch in Riyadh.

Activation of the Deanship of Quality Management:

• After the preparation of the NCAAA self-study report, DQMA came up with 43 initiatives that could enhance the quality services

provided by the University. DQMA received 34 enhancement proposals from different academic and non-academic units in the year

of 2014. The percentage of the initiatives that are done or still in progress is around 32%.

1.6 Percentage of achieved initiatives based on NCAAA framework (32%)

Standard 1 Initiatives:

NCAAA Standards and Substandard Initiatives/Action Plan Proposed Owner

Standard 1: Mission, Goals and Objectives

• Appropriateness of the Mission

• Usefulness of the Mission Statement

• Development and Review of the Mission

• Use Made of the Mission

• Relationship Between Mission, Goals and

Objectives

1.a. Activation of Deanship of Development Development and Quality Management Affairs

1.b. A unit for strategic plan management and link

with AFAQ plan Deanship of Development

1.c. As the current strategic plan expires by the end

of 2015, the preparation for the revision and update

of the plan is needed

Deanship of Development

1.d. An annual campaign to promote the University

vision, mission and goals to new students, faculty

and staff




Standard 2: Governance and

Administration

• Governing Body

• Leadership

• Planning Processes

• Relationships Between Sections for Male

and Female Students

• Integrity

• Internal Policies and Regulations

• Organizational Climate

• Associated Companies and Controlled

Entities

2.a. A unit for bylaws management and governance Deanship of Development

2.b. An internal policy to define the University Council terms General Secretary, University Council

2.c. A policy for initiatives with the appropriate rewards Deanship of Development

2.d. A unite for management of data, KPIs and benchmarks Deanships of Quality Management and

Development


Standard 3: Management of Quality

Assurance and Improvement

• Institutional Commitment to Quality

Improvement

• Scope of Quality Assurance Processes

• Administration of Quality Assurance

Processes

• Use of Indicators and Benchmarks

• Independent Verification of Standards

3.a. Support of the Deanship of Quality Management with

appropriate manpower and staff

Deanship of Quality Management and

University Administration

3.b. Creation of Quality Management offices in Jeddah and

Al-Ahsa

Deanship of Quality Management




Standard 4: Learning and Teaching

• Institutional Oversight of Quality of Learning and

Teaching

• Student Learning Outcomes

• Program Development Processes

• Program Evaluation and Review Processes

• Student Assessment

• Educational Assistance for Students

• Quality of Teaching

• Support for Improvements in Quality of Teaching

• Qualifications and Experience of Teaching Staff

• Field Experience Activities

• Partnership Arrangements with Other Institutions

4.a. A policy for periodical self-evaluating scale


and Educational Affairs

4.b. A policy for collection of annual programs’ reports



4.c. A unified University survey system Deanship of Development

4.d. Academic and Counselling Unit

Deanship of Students Affairs and

Educational Affairs

4.e. Enforcement of programs’ approval policy Deanship of Quality Management




Standard 5: Student Administration and Support

Services

Student Admissions

Student Records

Student Management

Planning and Evaluation of Student Services

Medical and Counselling Services

Extra-Curricular Activities for Students

5.a. Creation of the appropriate reports from the SIS Educational Technology Services

5.b. Finalization of students’ related internal polices


Educational Affairs

5.c. Activation of the Well-Student Care Centre


Educational Affairs


Standard 6: Learning Resources

Planning and Evaluation

Organization

Support for Users

Resources and Facilities

6.a. Develop a learning resources strategy, including

libraries

Educational Affairs

(EduTech)

6.b. Faculty enhancement program for librarians Educational Technology Services




Standard 7: Facilities and Equipment

Policy and Planning

Quality of and Adequacy of Facilities

Management and Administration

Information Technology

Student Residences

7.a. Develop an electronic Computer Aided System University Technical Affairs

7.b. Develop a monitoring systems for educational venues Educational Technology Services

7.c. Develop integrated academic systemsEducational Technology Services

7.d. Develop a plan for improving students’ accessibility to

learning resources Educational Technology Services

and University IT Department


Standard 8: Financial Planning and Management

Financial Planning and Budgeting

Financial Management

Auditing and Risk Management

8.a. Restructure Chart Of Account Administrative and Financial Affairs

8.b. Enhancement of the University ERP system Administrative and Financial Affairs

8.c. Creation of Risk Management Unit Administrative and Financial Affairs




Standard 9: Employment Processes

Policy and Administration

Recruitment

Personal and Career Development

Discipline, Complaints and Dispute Resolution

9.a. Finalization of the KSAU-HS administrative

and financial policies and processes

Administrative and Financial Affairs and


9.b. Plan to enhance new employee orientation

program Administrative and Financial Affairs

9.c. Plan for enhancement of recruitment

advertisement Administrative and Financial Affairs

9.d. Plan to enhance employees’ evaluation Administrative and Financial Affairs

9.e. Plan for professional enhancement of

university administrative staff Administrative and Financial Affairs



Standard 10: Research

Institutional Research Policies

Teaching staff and Student Involvement in Research

1Commercialization of Research

Research Facilities and Equipment

10.a. Plan to enhance research approval process Research Centre

10.b. Plan to update Research Centre strategic plan

in the Context of the University Plan Research Centre

10.c. Plan to enhance communication with Colleges Research Centre

10.d. Creation of ITTMO Research Centre

10.e. Plan to enhance mentorship program and

scholars engagement Research Centre

10.f. Review and enhancement of policies and

procedures Research Centre


Standard 11: Institutional Relationships with the

Community

Institutional Policies on Community Relationships

Interactions With the Community

Institutional Reputation

11.a. A plan to communicate with Alumni

University Relations and Media,

Deanship of Admission and

Registration, and Educational

Technology Services

11.b. A plan for University Branding University Relations and Media


2. Automate the quality assessment processes within KSAU-HS:

• As part of the Internal Quality Assurance System, KSAU-HS aims to automate all of its processes and operations that maintains the

excellence required of accredited programs in the University and provides feedback and dashboards activities related to quality. By

automating the quality assessment processes, the University will reduce the amount of time in performing tasks and ensure the

correct outcomes every time. In the mean time, the University data can be read from or written to other systems automatically,

which provides a single point of access for users. Here are some of the recent actions and resolutions taken to automate the quality

assessment processes within KSAU-HS:

• 2.1 Creation of Unified University Survey

• 2.2 Program Specifications Module

• 2.3 Course Specifications Module

• 2.4 Creation of dashboard for quality assurance processes


2.1 Creation of Unified University Survey

• Surveys are important scientific tools whereby academic institutions collect data to assure quality, enhance

processes and increase communication between stakeholders and university leaders. King Saud Bin Abdulaziz

University for Health Sciences has adopted AJWAD as a means to streamlining the process of data collection

from its stakeholders.

• AJWAD consists of several electronic surveys used to assess and demonstrate the university’s progress in

achieving academic and administrative excellence. AJWAD will be accomplished through a collaborative effort

by all stakeholders, which will include students, faculty, alumni and university employees.

• By the end of 2014, the University published three unified surveys which are:

• Course Evaluation Survey

• Program Evaluation Survey

• Student Experience Survey.

• The University is working toward having the following surveys published and implemented by end of 2015:

• Alumni Survey

• Faculty Survey

• Staff Survey

• External Stakeholders survey

• Residency and fellowship programs surveys

Surveys Tracking Table

Name of the Surveys Prepared by Starting Date APP Status Approval Date Automation Date

Course Evaluation Survey

Hind Al Ghamdi

Fahda Al Haian

Abdulaziz Al Yahya

May 2014 Done 16-Oct-14 13-Nov-2014

Student Experience Survey

Hind Al Ghamdi

Fahda Al Haian

Abdulaziz Al Yahya

May 2014 Done 30-Nov-14 10-May-2015

Program Evaluation Survey

Hind Al Ghamdi

Fahda Al Haian

Abdulaziz Al Yahya

May 2014 Done 30-Nov-14 10-May-2015

Alumni Survey Al Hanouf Al Hadlaq

Abdulaziz Al YahyaSeptember 2014 Done 28-Jan-15 Pending

Faculty Survey

Moath bin Julail

Prof. Amjad Qandeel

Prof. Saleh Al Oraibi

Dr. Khalid Al Surimi

October 2014 Done 28-Jan-15 Pending

Employee Survey Hashim Al Sharif

Norah Al FirmNovember 2014 Done Pending Pending

Responsibilities:

The Deanship of Quality Management is responsible for governing the processes of university surveys. It is also responsible for preparing and

finalizing surveys questionnaire and any related APP.

The Corporate Educational Technology Services and the University Information Technology Services are responsible for implementing and

distributing the surveys.

Respective colleges are responsible for the analysis, interpretation and the action plan of the survey results

• Program specification main role is to help better planning, monitoring, and improving the programs. The

program specification should contain the necessary information that demonstrates meetings the set standards of

NCAAA and National Qualification Framework. In addition, program specification considered a major

reference for the process of accreditation. It includes information regarding the program, learning outcomes for

the five main domains, methods of assessments, and key performance indicators. The Deanship of Quality

Management has emphasized the importance of completing program speciation. As a result, these are the list of

programs in King Saud Bin Abdulaziz University for Health Sciences that acquired the program specification

approval after completing the requirements:

2.2 Proportion of completed Program Specifications Module

College Number of Courses per Program

Total Credit HoursProgram

StatusPre-professional Professional Stream I Stream II Total

Bachelor of Medicine, Bachelor of surgery Riyadh 72 21 47 26 73 [Stream one (228)] Approved

with

conditions

Bachelor of Medicine, Bachelor of surgery Riyadh [stream two (176)]

Bachelor of Medicine, Bachelor of surgery Jeddah 72 21 47 Not found 47 228 Approved

Bachelor of Science in Occupational Therapy Riyadh 72 - - - 26 141 Pending

Bachelor of Clinical Laboratory Science Riyadh 72 25 51 - 51 135 Approved

Bachelor of Science in Respiratory Therapy Riyadh 72 21 47 - 47 137 Approved

Bachelor of Science in Emergency Medical Services Riyadh 72 16 42 - 42 143 Approved

Bachelor of Science in Anesthesia Technology Riyadh - - - - 132 Pending

Bachelor of Radiology Sciences Riyadh - - - - - 140 Pending

Bachelor of Science in Clinical Nutrition Riyadh - - - - - 140 Pending

Bachelor of Cardiovascular Technology (Catheterization) Riyadh - - - - - - Pending

Bachelor of Cardiovascular Technology (Echo cardiology) Riyadh - - - - - - Pending

Bachelor of Science in Speech Therapy Riyadh - - - - - - Pending

Bachelor of Science in Audiology Riyadh - - - - - - Pending

Bachelor of Science in Nursing Riyadh 72 17 43 27 70 [Stream one (136)] [stream two (91)] Total credit hours (227) Approved

Bachelor of Science in Nursing Jeddah 72 17 43 27 70 [Stream one (136)] [stream two (91)] Total credit hours (227) Approved

Bachelor of Science in Nursing Al Ahsa 72 17 43 27 70 [Stream one (136)] [stream two (91)] Total credit hours (227) Approved

Bachelor in Clinical Pharmacy Riyadh 72 37 63 - 63 144 Pending

Bachelor in Dentistry Riyadh 72 65 91 - 91 214 Approved

with

conditions

Bachelor of Science in Respiratory Therapy Al Ahsa - - - - - 137 Pending

Bachelor of Science in Emergency Medical Services Al Ahsa - - - - - 143 Pending

Bachelor of Clinical Laboratory Science Al Ahsa - - - - - 135 Pending

Bachelor of Health Informatics - - - - - 136 Pending

Master’s in Medical Education - - - - - 42 Pending

Master’s in Health Informatics - - - - - 42 Pending

Master’s in System Administration & Health Quality - - - - - 42 Pending

Master’s in Epidemiology & Health Statistics - - - - - 42 Pending

Master’s in Public Health - - - - - 42 Pending

Master’s in - - - - - - Pending

Master’s in Bioethics - - - - - 42 Pending

Master’s in Medical Education - - - - - 42 Pending

The Pre-Professional Program 72 - 26 - 26 72 Pending

• It is very essential to have individual course specification prepared for all courses in a program. The availability

of such documents will complement the program specification and will ease the process for improvement

planning. Course specification should include a full list of intended learning outcomes, knowledge, and skills

which will be acquired in the given course. In addition, a complete teaching strategy should be included as well.

The Deanship of Quality Management in collaboration with Educational Technology is developing an automated

form. The purpose is to ease the process of completing the form for faculty. The automated application is at the

final stages of developing. The expectation of launching is at the end of this academic year 2014/2015.

2.3 Proportion of completed Course Specifications Module

The dashboard for quality assurance processes was expected to be implemented and launched by end of 2014.

Unfortunately, the creation rate was 0% and hopefully in 2015 there will be an improvement.

2.4 Rate of creation of dashboard for quality assurance processes

3. Establish appropriate units, led by qualified staff to assure the sustainability of

quality and conduction of accreditation

• The IQAS was conceived and presented to different stakeholders, academic and non-academic. After a thorough

review and consideration of different suggestions and comments, the IQAS received approval from the Vice

Presidents, H.E. the President, and the Scientific Council on 05 Jan 2014.

• Responsibilities:

Each Academic and Non-Academic units should:

Implement IQAS at the University administration affairs level by creating Quality Assurance and

Accreditation (QAA) Committee, Quality Assurance and Accreditation (QAA) Unit, and Quality Assurance

Officer in each non-academic department.

Implement IQAS at the colleges and deanship levels by creating Quality Assurance and Academic

Accreditation (QAAA) Committee, Quality Assurance and Academic Accreditation (QAAA) Unit, and

Quality Assurance Officer in each Departments and Affairs.

• Results:

All Academic and Non-Academic established appropriate quality units, led by qualified staff to assure the

sustainability of quality and conduction of accreditation and completed and submitted their approved CFOs in 2014

as planned.


IQAS (Academic) Committee Pending

Riyadh

College of Medicine

Postgraduate

Education

College of Nursing

College of Pharmacy

College of Science and Health Professions

College of Applied Medical Sciences

Deanship of Admission and Registration

Deanship of Students Affairs

College of Dentistry

College of Public Health & Health Informatics

College of Medicine

JeddahCollege of Nursing

College of Nursing

Al AhsaCollege of Applied Medical Sciences

College of Medicine

Internal Quality Assurance System (Academic)

IQAS (Non-Academic) Committee

Riyadh

Technical Affairs

IT Services

Corporate Educational Technology Services

University Relations & Media

Administrative & Financial Affairs

Internal Quality Assurance System (Non-Academic)

4. Monitor for outcomes, Key Performance Indicators (KPIs), and progress reports to

reflect performance gaps and excellence

• Monitor for outcomes

The University conducted different electronic surveys as mentioned above in order to assess progress for continuous

improvement. After receiving the assessment from stakeholders, the University has to analyze, interpret and propose

action plans to address weaknesses and improve performance.

4.1 Producing approved document of the University’s KPIs

The University defines more than 30 Key performance indicators to evaluate the success of the University and of

any particular activity in which it engages. 50% of them were requested by the NCAAA KPIs and the rest were

requested by MOHE (AAFAQ) KPIs.


Standard/Broad AreaKPI

CodeKey Performance Indicator KPI (2013) Benchmark

Management of Quality

Assurance and

Improvement

1 Proportion of courses in which student evaluations were conducted during the year. 70% Not Available

Learning and Teaching

2 Percentage of students entering programs who successfully complete first year. 88.0% Year 2012: 90.0%

3Proportion of students entering undergraduate programs who complete those programs in minimum

time.83.8% Not Available

4Proportion of students entering post graduate programs who complete those programs in specified

time.83.0% Not Available

5 Proportion of students who speak more than one language 100% 80%

6 Proportion of faculty attended faculty enhancement workshop 80% 35%

7 Student satisfaction about methods of learning, teaching and evaluation. 3.3 out of 5 Not Available

Faculty, Staff and Students

8 Ratio of student to faculty 5 20%

9 Ratio of student to faculty by disciplines Medicine:1:2 Medicine:1:10

10 Proportion of faculty with verified doctoral qualifications 76% 70%

11 Proportion of non-Saudi faculty 39% 35%

12 Retention rate of faculty 98% Not Available

13 Level of satisfaction about employees' performance 4,0 Not Available

14 Proportion of University's employees with qualification higher than high school 89% 85%

15 Average of Saudis technicians. 63% 80%

Student Administration

and Support Services

16 Ratio of students to administrative staff 2.3:1 Not Available

17Proportion of total operating funds (other than accommodation and student allowances) allocated to

provision of student services.2.5%

Year 2012:

1.8%

18 Proportion of students overall satisfaction on the quality of services provided by University 3.0 out of 5 Not Available

University’s KPIs

Standard/Broad AreaKPI

CodeKey Performance Indicator KPI (2013) Benchmark

Learning Resources

19 Number of book titles held in the library as a proportion of the number of students. 3.98/Student Not Available

20 Number of web site subscriptions as a proportion of the number of programs offered. 2.4/ProgramYear 2012:

2.1/Program

21 Number of periodical subscriptions as a proportion of the number of programs offered. 35.6/programYear 2012:

35.6/program

Facilities and Equipment22 Number of accessible computer terminals per student. 0.18 Year 2012: 0.10

23 Internet bandwidth per user 18 kbps Year 2012: 14 kbps

Faculty and Staff

Employment Processes

24 Proportion of teaching staff leaving the institution in the past year for reasons other than age retirement. 2.9% Not Available

25 Proportion of teaching staff participating in professional development activities during the past year. 80% Not Available

Research

26 Proportion of students in postgraduate programs and fellowships

28.6% 10%

27Number of refereed publications in the previous year per full time equivalent member of teaching staff.

(Publications based on the formula in the Higher Council Bylaw excluding conference presentations)0.30/Teaching staff

Year 2012:

0.27/Teaching Staff

28 Number of citations in refereed journals in the previous year per full time equivalent teaching staff. 2.8/Teaching StaffYear 2012:

2.6/Teaching Staff

Administration and

governance

29 Level of satisfaction about administrative systems

Faculty Satisfaction: 3.5 out

of 5

Staff Satisfaction: 3.5 out of 5

Not Available

30 Level of satisfaction about administrators performance


of 5


Not Available

31 Level of cooperation between universities 2.4 out of 4 Not Available

Infrastructure 32 Level of satisfaction about infrastructure


of 5


Student Satisfaction: 3.2 out

of 5

Not Available

University’s KPIs cont.

Question Classification 2014

Number of all registered students enrolled in university after the 4th week of the semester

Male 3,665

Female 3,850

Total7,515

Number of registered graduate students (Masters, PHD and Post-Doctoral fellows) by the end

of the 4th week of the semester1,158

Number of faculty members at the beginning of the year 1,628

Number of Professors, Associate Professors and Assistant Professors at the beginning of the year 1,545

Number of academic programs within the institution 26

Number of publications within last year 273

Total number of university citations over the past five years 9,072

Total number of publications over the past five years 1,060

KSAU-HS in Numbers

• To provide an efficient way to store, retrieve and analyze KPIs, the University tends to use special software for this purpose. IT- Blocks

Higher Education KPI’s Indicators Software System has been built to provide the University with a ready-made solution that covers

most of its academic KPIs. With more than 80 KPIs implemented in the system, it provides a comprehensive solution for the University.

The system is still under process and expected to go live in the next few months.

4.2 Proportion of implementing KPI’s Indicators Software System (Reporting system)

Reporting and Analytics System for KSAU-HS (RASK) project aims to create a reporting and analytical environment that uses a single

data repository. The KSAU-HS data repository will hold the required KSAU-HS historical data by extracting it from the available data

sources. RASK would put in place a framework for extracting, transforming, and loading data to construct KSAU-HS “Enterprise Data

Warehouse” )EDW( system. The initiative of the RASK project has started by the Development & Quality Management Affairs

(DQMA) and developed internally and collaboratively with Information Technology Services, Administrative and Financial Affairs, and

Educational Technology departments. The importance of having a reliable reporting system was emphasized by DQMA in the KSAU-

HS Steering Committee meeting, held in Sept 2014. The committee made a resolution that is approved by HE Dr. Bandar Al Knawy,

President, KSAU-HS to create a subcommittee to start the project planning phase that has members from the steering committee and

other stakeholders. The project is aligned with the “Business Reporting & Analytics” strategic priority stated in the KSAU-HS IT

Strategy Document (2011-2015). The outcome of this project is expected to support KSAU-HS achieve its defined vision “to be a

“Center of Excellence, offering the best evidence-based health education and utilizing concepts of information technology to attract the

best students and faculty”.

4.3 Proportion of implementing the Unified University Database (Reporting and Analytics System for KSAU-HS)

Progress reports to reflect performance gaps and excellence

By the beginning of 2015, the University’s colleges are expected to provide an annual report that gives

information about the colleges’ activities and performance throughout the preceding year. The annual reports of

colleges with the proposed action plans will be discussed in the Steering Committee.

5. Provide timely reports to subordinate reflecting satisfactory performance and areas

that needs enhancement.

• 5.1 Strategic Plan Report

The Strategic Plan report was issued in the beginning of 2015 by Development and Quality Management

Affairs (DQMA) to provide an overview about the University Strategic Plan from 2008 till 2014. The

report provides a brief summary of the University mission, vision, goals and academic programs. The

report also covers the University strategic objectives and shows how its aligned with the indicators of

performance management.

• 5.2 AAFAQ Report

The Development and Quality Management Affairs (DQMA) received the AAFAQ report for 2013-2014

that reflects the University performance in comparison with other Universities within the Kingdom.

DQMA distributed the AAFAQ report to the respective academic and non-academic units to notify them

about their related KPIs status in order to do the necessary action for improvement.

• 5.3 IQAS Report

The Development and Quality Management Affairs (DQMA) is planning to produce an annual report

about the Internal Quality Assurance System. This report is considered the first report produced by

DQMA that document the progress of the Internal Quality Assurance system during the year of 2014.


• 6.1 AAFAQ Data

The University executes report to the Ministry of Education that includes the needed data for Horizon (AAFAQ) plan for

Higher Education.

• 6.2 Ministry of Education Data

The University executes report to the Ministry of Education that includes the following:

All data required for NAMA electronic program

List of all University’s academic programs approved by the Higher Education Council

List of all symposiums and conferences conducted by the University

• 6.3 Ministry of Civil Service Data

The University executes report to the Ministry of Civil Service that includes the names of non-Saudi employers and their job

titles.

6. Execute reports to the appropriate organizations and governmental offices.


Category Question Classification Answer

Gross Enrollment

(Total)

Q1

Number of all registered students enrolled in university after the 4th week of this semester Male Regular students 2920

Distance education 0

Parallel education 0

Post graduate 745

Female Regular students 3318



Post graduate 532

Number of all registered students enrolled in community colleges after the 4th week of this semester Male Regular students 0





Net Enrollment

(Age group 18-23 years)

Q2

Number of registered students within the age group (18-23 years) enrolled in university after the 4th week of this

semester

Male Regular students 2920






Number of registered students within the age group (18-23 years) enrolled in community colleges after the 4th

week of this semester





Science & Technology

Enrolment

Q4

Number of registered students enrolled in Science & Technology after the 4th week of this semester Male Regular students 3665

Distance students 0

Parallel Education 0


Distance students 0

Parallel Education 0





6.1 AAFAQ DATA cont.


College of Medicine

Enrolment

Q5

Number of registered students enrolled in college of medicine, after the 4th



Admission

Q3

Number of high school graduates admitted into university after the 4th week of

this semester







Number of high school graduates admitted into community colleges after the 4th






Employment

Q6

Number of students who graduated and they found a job within one year Male 3518

Female 3734

Completion

Q7

Number of graduate students who are enrolled in different academic programs

based on duration

Enrolled 6 years

ago in a 6-year

academic program

Total 242

Graduated 156

Enrolled 5 years

ago in a 5-year

academic program

Total N/A

Graduated N/A

Enrolled 4 years

ago in a 4-year

academic program

Total 336

Graduated 233

Languages

Q8

Number of registered students who speak a second language University students Male 3665

Female 3850

Community

colleges students

Male 0

Female 0



Faculty

S2 Q1

Number of faculty members at the University Male Total 1075

Non Saudi 297

At the beginning of last year 851

At the end of last year 829

Science & Technology 503

Medical 572

Hold doctoral degree 1042

Attended at least on local or international training or

workshop

860

Female Total 571

Non Saudi 233




Medical 138


Attended at least on local or international training or

workshop

456

Number of faculty members at the Community Colleges Male Total 0

Non Saudi 0





Female Total 0

Non Saudi 0







Staff

S2 Q2

Number of staff members at the University Male 1184

Males hold degree above high

school

642

Female 681

Females hold degree above high

school

455

Technician

S2 Q3

Number of technician members at the University Male Saudi work as technician 44

Saudi under technician title 44

Non-Saudi under technician title 28

Female Saudi work as technician 16

Saudi under technician title 16

Non-Saudi under technician title 6

Programs

S3

Number of academic programs within the institution University Total 25

Which test learning outcomes 25

Which are accredited 1

Which submitted for

accreditation

0

Which rejected 0

Research

S4

Number of publications at Academic journals within 2014 273

Number of publications in science & Technology field at Academic journals within 2014 0

Number of co-publications with local universities at Academic journals within 2014 82

Number of co-publications with international universities at Academic journals within2014 101

Number of registered local and international patents within 2014 0

Number of university citations over the past five years 9072

Number of joint research projects with government organization and public sector conducted within 2014 12

IT

S5

The internet speed percentage in the university 90%

The percentage of internet user in the university 90%

The internet cost for student Free

The average number of the university website for internal visitors 38651

The average number of the university website for external visitors 38651


2015 Forecast

• Conduct more intensive workshops in Quality and Accreditation.

• Organize quality campaigns in the University.

• Engage KSAU-HS faculty/staff in internal/external training workshops

• Launch the Deanship of Development with appropriate manpower and sufficient resources.

• Full implementation of the remaining AJWAD surveys.

• Full implementation of Course/Program Specification Module in Blackboard.

• Achieve 60% of the creation of dashboard for quality assurance processes.

• Full implementation of IQAS in all academic and non-academic units.

• Produce approved document of the University KPIs.

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