internal control workshop kenneth wilson, associate comptroller deb martin, internal auditor

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Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

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Page 1: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Internal Control Workshop

Kenneth Wilson, Associate ComptrollerDeb Martin, Internal Auditor

Page 2: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Agenda

Quiz on what you knowMovie on applying internal control concepts in higher educationReview answers to quizPresentation reviewing concepts, objectives, and risk assessmentCase studiesWrap-up

Page 3: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Internal Control Quiz

Page 4: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Internal Control Concepts & Objectives

Page 5: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Why have Internal Controls?

Promote operational efficiency and effectivenessProvide reliable financial informationSafeguard assets and recordsEncourage adherence to prescribed policiesComply with regulatory agencies

Page 6: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Basic Concepts of Internal Controls

Management, not auditors, must establish and maintain the entity’s controlsInternal controls structure should provide reasonable assurance that financial reports are correctly statedNo system can be regarded as completely effectiveShould be applied to manual and computerized systems

Page 7: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Detailed Internal Control Objectives

Recorded transactions are valid

Transactions are properly authorized

Existing transactions are recorded

Transactions are properly valued

Transactions are properly classified

Page 8: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Detailed Internal Control Objectives

Transactions are recorded at the proper time

Transactions are properly included in subsidiary records and are correctly summarized

Ensure compliance with policy

Safeguard Assets

Page 9: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

What are Control Activities?

Control activities are the policies and procedures that help ensure that actions identified as necessary to manage risks are carried out properly and in a timely manner.

Policies should be implemented thoughtfully, conscientiously, and consistentlyMechanical procedures are not useful without focus on policies

Page 10: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Control Activities Include:

ApprovalsAuthorizationsVerificationsReconciliationsReviews of Performance

Security of AssetsSegregation of DutiesControls over Information Systems

Page 11: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Approval, Authorization, & Verification

Management authorizes activities and transactions within limited parameters.

Management specifies when prior supervisory approval is needed.

A supervisor’s approval implies that he/she verified conformance with policies and procedures.

Page 12: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Reconciliations

Relate different sets of data to one another.

Identify and investigate differences.

Take corrective action when necessary.

Page 13: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Reviews of PerformanceManagement compares information about current performance.

To budgetsPrior periods, competitorsOther benchmarks

Measures against achievement of goals and objectives.

Identify unexpected results or conditions which require follow-up.

Page 14: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Security of Assets

Access to assets such as equipment, inventories, and cash is restricted.

Periodically assets are counted and compared to control records.

Page 15: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Segregations of Duties

Duties are segregated to reduce the risk of error or inappropriate action.Normally the responsibilities of the following should be separated:

Initiating, approving, & recording transactionsHandling the related assetsReconciling balancesReviewing reports

One person cannot steal and conceal.

Page 16: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Controls over Information Systems

General controls include data center, system software acquisition & maintenance, security access, and system development & maintenance.

General controls support the functioning of application controls.

Application controls are programmed steps designed to control application processing.

Page 17: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Risk Assessment: Creating the Right Balance and Understanding the Limitations of Internal Controls

Page 18: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Risk Assessment is a process to

• Identify significant risks• Assess risks

What is the likelihood of occurrence? What is the potential impact?

• Manage these risks through:• Avoidance• Acceptance and Sharing (Insurance)• Mitigate with Controls

Page 19: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

What are risks?

A risk is anything that could jeopardize the achievement of your organization’s objective. Achieve our goals Operate effectively and efficiently Protect the university’s assets from loss Provide reliable financial data Comply with applicable laws, policies, and

procedures

Page 20: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Risks

Questions to ask yourself:

What can go wrong? How could someone steal from us? What policies are we most affected by? What types of transactions in our area

provide the greatest risk? How can someone bypass the internal

controls? What potential risk areas could cause

adverse publicity?

Page 21: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Limitations on Internal Controls

Employees can make mistakes or exercise poor judgment

There can be collusion – where two or more individuals work together to steal

Management may inappropriately override established policies or procedures

Page 22: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Questions?

Page 23: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor
Page 24: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

OFFICE OF THE EXECUTIVE VICE PRESIDENT FOR BUSINESS AND FINANCE, TREASURER

To: Faculty, Staff, and Students

Fr: A. V. Diaz

Executive Vice President for Business and Finance, Treasurer

Re: Fraud Reporting Program

Best practices provide for a fraud reporting program as an important part of a healthy business environment. Purdue University has in

place controls to provide reasonable assurance that fraudulent, illegal, or dishonest activity on the part of University employees, officers, or

business contacts is prevented or detected, but the potential for inappropriate transactions and behavior still exists within the University, as

it does in any organization. therefore, consistent with best business practices, Purdue University has implemented a fraud reporting

program to ensure that the University provides a mechanism for reporting improper or inappropriate acts.

This is an important program, and I encourage you to use it when appropriate and to communicate the existence of this program to your

Colleagues in the University community. Please help us make the program a success by using it for its intended purpose, reporting

suspected improper or illegal acts affecting Purdue University that you have witnessed or of which you might have knowledge. Personal

complaints regarding harassment or issues other than fraud should be filed according to existing University policies.

The Internal Audit Office is responsible for the administration of the Purdue University fraud reporting program. For additional information

on the program, please visit www.purdue.edu/fraud. A Disclosure Form for Anonymous Reporting is available at the Web site. If you have

specific questions about the program, please contact Peggy Fish, Director of Audits, at (765) 494-7588 or [email protected].

To anonymously report suspected fraud or other wrongdoings, call (765) 494-6999, toll-free (866) 818-2620, or mail information to Purdue

University, Internal Audit Office, Freehafer Hall of Administrative Services, 401 S. Grant Street, West Lafayette, IN 47907-2024.

Thank you for your assistance and commitment to this effort.

c: President France A. Córdova 

Hovde Hall, Room 230 • 610 Purdue Mall • West Lafayette, IN 47907-2040 Phone (765) 494-9705 • Fax (765) 494-9062

Page 25: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Reportable Activities Include

Theft Embezzlement Improper reporting of time Questionable payments Misuse or questionable use of cash/p-cards Diversion of or lack of timely deposit of revenues Credit card fraud Inappropriate communication of confidential

information Any other illegal or questionable acts

Page 26: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Fraud Reporting Program Not Intended for:

address through departmental management or Human Resources

Monitoring personnel issues:

affirmative action equal access equal employment educational opportunity

Direct to the Office of the Vice President for Ethics andCompliance or to the Office of Institutional Equity Issues related to:

Page 27: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Mechanisms to Report Suspicious Acts

Fraud Reporting Hotline a) is anonymous

b) has no caller ID

c) has no call back option

Anonymous Form

a) available through Internal Audit’s homepage

Call Internal Audit Direct

Page 28: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Internal Control Case Studies

Page 29: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

New Business Manager 2 employees Payroll Clerk, 20 yrs. exp., does own payroll/HR

processing, does all follow-up review, knows new system, everyone is happy with her, wants to be left alone, schedules vacation around payroll, will call you when she needs you

Accounting Clerk, 18 months exp. at PU, prior exp., no training except invoice vouchers, does work by category once a month (Cash receipts, funds transfers, billings, Budget Adjustments, Error Corrections.) Purchasing done as needed. Works well with giving academic administrators what they need.

BA has senior role with Dean, does not look at monthly statements since staff is so competent and has delegated all signature authority without further review.

Page 30: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Procurement Cards One clerk for procurement card transactions – extensive

use of the card occurs. People love its ease. Only has one card so not does need a check-out process. Distribution document is quickly reviewed and approved.

Does account allocation but never changes object code. Users have 90 days to turn in receipts – meets

requirement to turn in reconciliation within 90 days. Validates amount of receipt matches the reconciliation. Missing receipts are not pursued – she finds that the BM

accepts certain explanations for missing receipts and she always uses these standard reasons.

The clerk is newly graduated from high school and is up-to-date on desktop computer skills. Saves the department from having to train her. They are very happy.

Page 31: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Travel PI has federal grant that requires a lot of travel. Car travel primarily to 3 locations. PI is account manager and has chosen who the delegate will be

– a clerk reporting to them. Business Manager delegated signature authority, but delegate

insists on signing Bus Managers name – BM agreed to this. PI/delegate make travel arrangements and process all

transactions. Delegate knows of instance where PI was in town during “travel” BM just found out exception to policy routinely filed – no receipts

for travel since PI stays with colleagues. Cuts down on grants travel costs – everyone is happy. It bothers BM, but you are reviewing monthly statements and feel

as good as you can about it..

Page 32: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Asset Control Inventory of capital assets is hard to make a priority. New capitalization limit is wonderful, assets went from

500 to 150. Inventories have never really been completed in past. Lot of movement in departmental equipment – a lot of

take home. Student hourly is performing inventory with scanning

equipment. 125 of 150 items found – BM is very happy with this #

but is being asked to resolve the remaining 25, Not really BM problem since she is new since last

inventory 2 years ago. Will be hard to resolve since equipment taken home is

not recorded and equipment has been disposed of. Property Accounting is requiring police reports on

unresolved items.

Page 33: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Receipting of Revenue ½ day workshop developed for 300 people, at $50 per person. Chair has decided to deposit the revenue in a restricted fund to

maintain control. Documentation for registration states that fee is a donation – although

the donation is required for registration. Department secretary is in charge of process and will receive and

process all registrations and payments. Chair is not interested in details, only wants final list. Cash and checks coming via mail and hand delivered. Registration information is entered into a database and registration

forms are then destroyed because of lack of storage space. Receipts are not being issued because mailed-in registrations would

be too much trouble and expense. Secretary accumulated all receipts before processing CRV. Business Manager found out about this when transaction showed up

on the monthly operating statements.

Page 34: Internal Control Workshop Kenneth Wilson, Associate Comptroller Deb Martin, Internal Auditor

Internal Controls

Thank you for your time and participation If questions please contact Ken Wilson at

47366 or [email protected] or Deb Martin [email protected]