internal consulting skills - vertical distinct · analysts, architects and strategists working in a...

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Internal Consulting Skills Programme - Foundation Level 1

INTERNAL CONSULTING SKILLS A SET OF SKILLS USEFUL FOR INTERNAL CONSULTANTS, FACILITATORS AND TECHNOLOGY PROFESSIONALS F O U N D A T I O N L E V E L

Vertical Technology

Type Professional Development

Sub-Category -

Website Course homepage

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Hello there

You've considered embarking on an exciting journey to strengthen

your professional status and career trajectory. The choice to obtain

professional certification and/or further credentials in the subject

matter area that you choose to specialise in, puts a powerful tool,

right in your hands.

It will bring you competitive edge, career progression and market

opportunity.

This brochure will provide further information about the course of

your choice. There is a wide selection of other courses on our

website, a selection that is constantly added and improved upon.

Feel free to email or call us if you need help with anything.

We welcome the chance to be part of your learning journey.

Sincerely

Rowena Morais

Programme Director

[email protected]

Note: Information is provided for the purposes of review only.

Updates to the course programme may be made periodically and

without notice.

Welcome Note

Rowena Morais

Programme Director

[email protected]

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Course Background

Rowena Morais

Programme Director

[email protected] COURSE OVERVIEW

Rowena Morais

Programme Director

[email protected]

FIVE DAY COURSE - FOUNDATION LEVEL

The course is designed for those who will perform in an

internal consulting role and is oriented towards senior

analysts, architects and strategists working in a

corporate environment. Designed to take the team to a

new level of knowledge, skill and performance, this is a

skills course rather than a methodology course which

will expose participants to leading techniques and ways

of performing data collection, analysis, synthesis,

facilitation, presentation, quality assurance and other

commonly required professional and soft skills. Drawing

upon 25+ years experience in business and academia,

as well as industry best practice, the course will deliver a

valuable set of tools to equip internal consultants and

facilitators.

WHAT DIFFERENTIATES THIS COURSE?

Many senior people who have come up through the

technical ranks (such as IT), or as specialists in a

discipline, are expected to perform in internal

consulting and leadership roles. Often, this is neither

their core strength nor have they had formal training to

assist them to perform effectively in these roles. This

course raises the game and performance of these

individuals, the teams in which they participate and the

value of their contribution to the organisation as a

result.

COURSE OFFERINGS

Rowena Morais

Programme Director

[email protected]

TECHNOLOGY

HUMAN RESOURCE

Certificate of Cloud Security Knowledge

Cloud Technology Associate

Business Architecture - Techniques &

Deliverables

Business Process Management - Techniques

& Deliverables

Scrum : PSM, PSD (Java & .NET), PSPO

Certified Kanban Management Professional

KMP I and II

Certified in the Governance of Enterprise IT

COBIT 5 Foundation

Certified in Risk & Info Systems Control

Certified Professional in Health IT

Software Testing : ISTQB® Foundation,

ATM, ATA, ATTA, iSQI® Certified Agile

Tester

ISTQB® Foundation Exam Prep Course

ITIL® Lifecycle- Service Strategy + 3 more

Transitioning to Agile

How to Implement Practical Data Quality

Management

Ethical Hacker & Penetration Tester

HCI's The Strategic Human Resources

Business Partner (sHRBP)

HCI's Strategic Talent Acquisition (STA)

HCI's Performance Management Innovation

(PMI)

HCI's Human Capital Strategist (HCS)

HCI's Analytics for Talent Management (ATM)

HCI's Strategic Workforce Planning SWP

Certified Mentor Practitioner (Level 1)

The Language of Effective Presentations

The Engaged Manager

Inspiring the Best in Your People | A Mach 2

HR Masterclass

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The course provides a solid

foundation in core skills

including:

professional service

behaviour;

consultation process,;

understanding problem

spaces;

presentation skills,;

innovation and

brainstorming techniques;

gap analysis;

developing roadmaps and

milestones;

supporting frameworks and

models;

use of repositories;

use of learning organisation

concepts.

It goes on to develop key

performance areas including :

facilitation;

project planning and

tracking;

soft skills;

business modeling and

methods engineering;

quality management

courseware development

and innovation.

Rich use of examples and

selected short videos stimulate

participants to think beyond the

norm and out of the box.

Participants are provided with

sources of information for

ongoing enrichment as well.

Case study work in small teams

allows participants to perform

analysis and devise

architectures and strategies.

Teams compete and learn from

each other before experiencing

another facet of the challenge.

Enterprise tailored and rooted

examples and problems allows

ample exploration of concepts

and alternatives, while

providing continuity and

context. The course stresses

holistic considerations and the

interplay of many facets that

affect the outcome of the

consulting role.

OVERVIEW

The planning,

development

and

presentation

stuff was really

valuable to me

- especially the

video taping

and feedback

from instructor

and colleagues.

Course Coverage

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Professional Service

Behaviour;

The Consulting Process;

Stakeholder Management;

Analysing the Problem

Space;

Data Gathering, Organising,

Interviewing;

Filtering, Clustering;

Systems Thinking, Rich

Pictures;

Force Field Analysis;

Prioritisation;

Presentation Skills;

Brainstorming & Lateral

Thinking;

Scenario Planning;

Gap Analysis;

Frameworks and Reference

Models;

Understanding Models, Use

of Models;

Analysis Approaches

o Function;

o Process;

o Service;

o Capability;

o Data;

o Ontologies and

Taxonomies;

o Roadmaps and

Milestones;

o Project Estimating.

Subsequent Modules

Facilitation;

Project Planning/ Tracking;

Soft Skills;

Business Architecture and

Methods Engineering;

Quality Management;

Courseware Development;

Innovation.

SYLLABUS

Note: The syllabus is

subject to change without

notoice and often, is done

in consultation with the

target enterprise.

The Foundation

Module

assignments

were so

relevant that we

took back about

six of them to

continue

developing the

ideas in the

workplace.

Course - At a Glance

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Intended Outcomes

How Does This Course Help?

It will impart consulting skills and techniques

to make competent technical people

competent advisors/consultants.

Who is This Course Targeted

Towards?

People who already have technical

competence and who are moving into

advisory/consulting/coaching/facilitator

roles.

What Will You Likely Get Out of

This Course?

A great deal of information on how and

where to apply different techniques. You will

learn many soft skills. You will get the

confidence to operate in roles of advisor,

consultant, presenter, coach and facilitator.

Who Has Taken This Course

and How Has It Helped

Them?

These include senior business analysts,

enterprise architects, process analysts

and data architects. Also, staff engaged

in digital disruption projects, senior

project managers and programme

managers.

Many of the participants have come

from the telecommunications, finance

and assurance sectors but it is certainly

not limited to these.

The course has helped them apply their

core competence in roles where the

people and soft skills, facilitation,

presentation and human engagement

are as important as the core technical

aspects.

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Supplementary Information

TARGET

AUDIENCE

[ Foundation Level ]

1. Senior analysts, architects

and strategists working in a

corporate environment.

2. People who already have

technical competence and

who are moving into

advisory/consulting/

coaching/facilitator roles.

MATERIALS

Participants are provided

with high quality notes,

links to media and

references to pursue

further investigation.

IMPORTANT

NOTE

1. This course is brought to

you in partnership with

Inspired.

2. Terms and conditions

apply. Please visit Vertical

Distinct for the full terms.

LOCATIONS

Geographies covered :

Middle East | Asia Pacific |

Africa

Complete and updated list of

all cities and dates are

available on

www.verticaldistinct.com

http://verticaldistinct.com/company-information/terms-and-conditions/

http://verticaldistinct.com/company-information/terms-and-conditions/

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Faculty

Rowena Morais

Programme

Director

rmorais@verticaldis

tinct.com

9

The owner and IP leader of an IT

and Business Architecture

consulting practice, Graham

provides consulting, training,

research and tool development.

He has presented TOGAF®

certification courses over a

number of years as well as

presented on project

management, data management

and systems analysis and design

training.

He consults at very senior levels

(EXCO/Board) in major

corporates in South Africa, the

US, UK, Europe, Middle East and

Africa.

BACKGROUND : Seasoned

technology professional,

entrepreneur and business

leader, Graham McLeod is

focused on assisting Technology

professionals to add more value

to their organisation through

business and IT strategy

alignment, enterprise

architectures, programme and

project management, process

optimisation as well as through

advanced systems delivery

techniques.

A thought leader in Business

Architecture, Process

Architecture and Process

Modelling, Graham's current

focus is Business Architecture

which includes helping

businesses to redesign in order

to create desirable futures,

looking at incorporating

elements of strategy,

architecture, design thinking

and blue ocean concepts.

Graham McLeod

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COURSES

TAUGHT

Application and Solution

Architecture - Techniques

and Deliverables;

Information Architecture -

Techniques and Deliverables;

Business Architecture -

Techniques and Deliverables;

Object Oriented, Component

Based and Service Oriented

Concepts;

Advanced Systems Delivery;

Data Modelling;

other architecture-related

courses.

CREDENTIALS

Certified TOGAF®

9 architect

and instructor;

Computer Science (UNISA)

and post graduate studies in

Information Systems at UCT;

active researcher having

lectured and provided

keynotes at various

universities.

Co-author of the GOLD project

management method, Graham

has worked on ADM and

Tetrarch methods for strategic

planning, capacity planning and

systems development.

In banking, he he has worked

with ABSA, Nedbank, Lesotho

Bank, Lesotho Treasury,

Commercial Bank of Malawi, Old

Mutual Bank, Investec, Tokyo

Mitsubishi Bank, Mauritius

Commercial Bank, Central Bank

of Nigeria and others in

capacities including trainer,

project leader, quality assurer,

methods consultant, EA

consultant, data modeler and

business consultant. Former

Director of the postgraduate

programme in distributed

commercial information systems

at the University of Cape Town,

South Africa, Graham is

currently pursuing a PhD by

publication with the working

title, Application of Polymetric

enhancement to Graphical

Models in Business Architecture.

Graham is author of five books

and more than 50 courses.

Faculty

Rowena Morais

Programme

Director

rmorais@verticaldis

tinct.com

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Testimonials

Rowena Morais

Programme Director

[email protected]

"I feel much more confident facilitating sessions with senior managers now. "

"The Quality Management was really accessible and I was surprised at how applicable it is

to most things we do."

"The planning, development and presentation stuff were really valuable to me -

especially the video taping and feedback from instructor and colleagues."

"There were many useful techniques which I will use in performing my role".

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VERTICAL DISTINCT SDN BHD Suite 1208 Level 12 Amcorp Tower, Amcorp Trade Centre

No. 18 Persiaran Barat, 46050 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

+603 7948 5241 +603 7955 6363 [email protected]

www.verticaldistinct.com

http://www.verticaldistinct.com

mailto:[email protected]

internal consulting skills - vertical distinct · analysts, architects and strategists working in a...

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