internal and external analysis

38
Internal and External Analysis 1.SWOT ANALYSIS 2.PORTER’s 5 FORcEs 3.PEST Analysis 4.Value Chain Analysis

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Page 1: Internal And External Analysis

Internal and External

Analysis

1SWOT ANALYSIS2PORTERrsquos 5 FORcEs3PEST Analysis4Value Chain Analysis

SWOT ANALYSIS

bull SWOT analysis is a planning tool used to understand the

Strengths Weaknesses Opportunities and Threats involved in a

project or in a business It involves specifying the objective of the

business or project and identifying the internal and external factors

that are supportive or unfavorable to achieving that objective (1)

bull SWOT is often used as part of a strategic planning process SWOT

is an acronym for Strengths Weaknesses Opportunities

Threats

(2)

SWOT ANALYSIS

HISTORYbull The origin of SWOT analysis is credited by Albert Humphrey who led a

research project at Stanford University in the 1960s and 1970s using data

from many top companies

bull Goal of SWOT was to identify why corporate planning failed Humphrey and

the team used the categories ldquoWhat is good in the present is Satisfactory good

in the future is an Opportunity bad in the present is a Fault and bad in the

future is a Threatrdquo Hence they came up with SWOT(3)

MYTH OF SWOTSome researchers reference the 1965 publication ldquoBusiness Policy

Text and Casesrdquo from Harvard University in which a framework is used which closely resembles

a SWOT analysis

Strengths Weaknesses opportunities risks environment amp problems of other

industries The terms SWOT or THREATS is not used so it is myth(3)

SWOT ANALYSIS

PURPOSEbull Reveal your competitive advantages

bull Analyze your prospects for sales profitability and product

development

bull Prepare your company for problems

bull Allow for the development of contingency plans

bull A strategic option such as entering a new market or launching a

new product

bull A opportunity to make an acquisition

bull A potential partnership

bull Project planning and project management

bull An investment opportunity

bull Personal financial planning

bull Personal career development - direction choice change etc

(5)

SWOT ANALYSIS

Advantage amp Limitations

(6)

SWOT ANALYSIS

Advantage amp Limitations

(6)

(6) wwwrapidbicomSWOT

SWOT ANALYSIS

Advantage amp Limitations (7)

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 2: Internal And External Analysis

SWOT ANALYSIS

bull SWOT analysis is a planning tool used to understand the

Strengths Weaknesses Opportunities and Threats involved in a

project or in a business It involves specifying the objective of the

business or project and identifying the internal and external factors

that are supportive or unfavorable to achieving that objective (1)

bull SWOT is often used as part of a strategic planning process SWOT

is an acronym for Strengths Weaknesses Opportunities

Threats

(2)

SWOT ANALYSIS

HISTORYbull The origin of SWOT analysis is credited by Albert Humphrey who led a

research project at Stanford University in the 1960s and 1970s using data

from many top companies

bull Goal of SWOT was to identify why corporate planning failed Humphrey and

the team used the categories ldquoWhat is good in the present is Satisfactory good

in the future is an Opportunity bad in the present is a Fault and bad in the

future is a Threatrdquo Hence they came up with SWOT(3)

MYTH OF SWOTSome researchers reference the 1965 publication ldquoBusiness Policy

Text and Casesrdquo from Harvard University in which a framework is used which closely resembles

a SWOT analysis

Strengths Weaknesses opportunities risks environment amp problems of other

industries The terms SWOT or THREATS is not used so it is myth(3)

SWOT ANALYSIS

PURPOSEbull Reveal your competitive advantages

bull Analyze your prospects for sales profitability and product

development

bull Prepare your company for problems

bull Allow for the development of contingency plans

bull A strategic option such as entering a new market or launching a

new product

bull A opportunity to make an acquisition

bull A potential partnership

bull Project planning and project management

bull An investment opportunity

bull Personal financial planning

bull Personal career development - direction choice change etc

(5)

SWOT ANALYSIS

Advantage amp Limitations

(6)

SWOT ANALYSIS

Advantage amp Limitations

(6)

(6) wwwrapidbicomSWOT

SWOT ANALYSIS

Advantage amp Limitations (7)

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 3: Internal And External Analysis

SWOT ANALYSIS

HISTORYbull The origin of SWOT analysis is credited by Albert Humphrey who led a

research project at Stanford University in the 1960s and 1970s using data

from many top companies

bull Goal of SWOT was to identify why corporate planning failed Humphrey and

the team used the categories ldquoWhat is good in the present is Satisfactory good

in the future is an Opportunity bad in the present is a Fault and bad in the

future is a Threatrdquo Hence they came up with SWOT(3)

MYTH OF SWOTSome researchers reference the 1965 publication ldquoBusiness Policy

Text and Casesrdquo from Harvard University in which a framework is used which closely resembles

a SWOT analysis

Strengths Weaknesses opportunities risks environment amp problems of other

industries The terms SWOT or THREATS is not used so it is myth(3)

SWOT ANALYSIS

PURPOSEbull Reveal your competitive advantages

bull Analyze your prospects for sales profitability and product

development

bull Prepare your company for problems

bull Allow for the development of contingency plans

bull A strategic option such as entering a new market or launching a

new product

bull A opportunity to make an acquisition

bull A potential partnership

bull Project planning and project management

bull An investment opportunity

bull Personal financial planning

bull Personal career development - direction choice change etc

(5)

SWOT ANALYSIS

Advantage amp Limitations

(6)

SWOT ANALYSIS

Advantage amp Limitations

(6)

(6) wwwrapidbicomSWOT

SWOT ANALYSIS

Advantage amp Limitations (7)

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 4: Internal And External Analysis

SWOT ANALYSIS

PURPOSEbull Reveal your competitive advantages

bull Analyze your prospects for sales profitability and product

development

bull Prepare your company for problems

bull Allow for the development of contingency plans

bull A strategic option such as entering a new market or launching a

new product

bull A opportunity to make an acquisition

bull A potential partnership

bull Project planning and project management

bull An investment opportunity

bull Personal financial planning

bull Personal career development - direction choice change etc

(5)

SWOT ANALYSIS

Advantage amp Limitations

(6)

SWOT ANALYSIS

Advantage amp Limitations

(6)

(6) wwwrapidbicomSWOT

SWOT ANALYSIS

Advantage amp Limitations (7)

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 5: Internal And External Analysis

SWOT ANALYSIS

Advantage amp Limitations

(6)

SWOT ANALYSIS

Advantage amp Limitations

(6)

(6) wwwrapidbicomSWOT

SWOT ANALYSIS

Advantage amp Limitations (7)

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 6: Internal And External Analysis

SWOT ANALYSIS

Advantage amp Limitations

(6)

(6) wwwrapidbicomSWOT

SWOT ANALYSIS

Advantage amp Limitations (7)

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 7: Internal And External Analysis

SWOT ANALYSIS

Advantage amp Limitations (7)

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 8: Internal And External Analysis

SWOT ANALYSIS

Advantage amp Limitations

bull Strengths may not lead to an advantage

bull SWOTrsquos focus on the external environment is

too narrow

bull SWOT gives a one-shot view of a moving target

bull SWOT overemphasizes a single dimension of

strategy

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 9: Internal And External Analysis

SWOT ANALYSIS

How to bull Set objectives

bull Generate alternative strategies

bull Evaluate alternative strategies

bull Monitor results and

bull Gain commitment among the stakeholders

during each step of this process (7)

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 10: Internal And External Analysis

Porterrsquos 5 Forces

HISTORYMichael E Porter

bull Born in 1947

bull Professors in Harvard Business School

bull Introduced Porters 5 Forces Model

bull Written 18 books amp over 125 Articles

(8)

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 11: Internal And External Analysis

Porterrsquos Chart

(9)

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 12: Internal And External Analysis

Importance of The 5 Forces

(9)

Strategize Competitive advantage Cost advantage Market dominance New product development Contraction Diversification Price leadership Global Re-engineering Downsizing De-layering Restructuring

Measure and monitorstrategy effectiveness

What strategy to use

Basic knowledgeof business strategyamp forces that influencethe decision making

Industry analysis 1) Industry relevance2) Industry players3) Industry structure4) Future changes

How to deal with competition

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 13: Internal And External Analysis

Threats of New Entrants

The easier it is for new companies to enter the industry the more cutthroat

competition there will be

Factors that can limit the threat of new entrants are

bull How loyal are the end users

bull How hard is it for the end users to switch and use another product

bull Does it require a large seed capital to enter this industry

bull Do entries to this industry regulated by government

bull How hard is it to gain access to the distribution channels

bull How long does it take for new staff to acquire the necessary skills to do the

work

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 14: Internal And External Analysis

Threat of Substitutes

Threats of Substitute in the Porterrsquos theory actually means goods and services that does similar functions

o How many close substitutes are available

o How pricy are the substitutes

o What is the perceived quality of the substitutes

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 15: Internal And External Analysis

Rivalry among firms

bull How many close competitors exist in the

industry

bull What are the sizes of your close competitors

bull What is the industry structure Is it a

fragmented consolidated oligopoly or monopoly

industry

bull What is the current industry growth rate

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 16: Internal And External Analysis

Bargaining Power of Customers

1 How large are your buyersrsquo company

2 How many companies are there for the buyer to choose from

3 Are the buyers buying a huge volume

4 Do you depend only on a few buyers to sustain your sales

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 17: Internal And External Analysis

Bargaining power of Suppliers

bull Are there substitutes for your suppliersrsquo products

bull Do your suppliers serve multiple industries Does the total industry

revenue accounting for only a mall portion of the supplierrsquos total

revenue

bull Do suppliers have the capacity to enter your business

bull Does your company capable to enter the supplierrsquos business (10)

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 18: Internal And External Analysis

PEST ANALYSIS

bull PEST analysis is used to identify the external forces affecting an organisation This is a simple analysis of an organisationrsquos Political Economical Social and Technological environment A PEST analysis incorporating legal and environmental factors (11)

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 19: Internal And External Analysis

PEST is AN ACRONYM

bull P for POLITICAL FACTORS

bull E for ECONOMIC FACTORS

bull S for SOCIAL FACTORS

bull T for TECHNOLOGICAL FACTORS

(12)

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 20: Internal And External Analysis

POLITICAL FACTORS

bull Trade agreements tariffs or restrictions

bull Tax levies and tax breaks

bull Type of government regime example communist

democratic dictatorship

bull Voluntary codes and practices

bull Market regulations

(13)

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 21: Internal And External Analysis

ECONOMIC FACTORS

bull Marketers need to consider the state of a trading

economy in the short and long-terms This is especially

true when planning for international marketing

bull Overseas economies and trends

bull General taxation issues

bull Market routes and distribution trends

(13)

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 22: Internal And External Analysis

SOCIAL FACTORS

The social and cultural influences on business vary from

country to country

It is important that such factors are observed

bull Lifestyle trends

bull Demographics

bull Consumer attitudes and opinions

bull Brand company technology image

bull Consumer buying patterns

bull Fashion and role models

bull Ethnicreligious factors

(13)

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 23: Internal And External Analysis

TECHNOLOGICAL FACTORS

bull Competing technology development

bull Associateddependent technologies

bull Replacement technologysolutions

bull Manufacturing maturity and capacity

bull Information and communications

bull Technology is vital for competitive advantage and is a

major driver of globalization

(13)

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 24: Internal And External Analysis

Advantages

bull Advantages

bull Provides a simple and easy-to-use framework for your analysis

bull Involves cross-functional skills and expertise

bull Helps to reduce the impact and effects of potential threats to your

organization

bull Aids and encourages the development of strategic thinking within

your organization

bull Provides a mechanism that enables your organization to identify and

exploit new opportunities

bull Enables you to assess implications of entering new markets both

nationally and globally

(14)

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 25: Internal And External Analysis

Disadvantages

bull Disadvantages

bull Users can oversimplify the information that is used for making decisions

bull The process has to be conducted regularly to be effective and often organizations do

not make this investment

bull Users must not succumb to paralysis by analysis where they gather too much

information and forget that the objective of this tool is the identification of issues so

that action can be taken

bull Organizations often restrict who is involved due to time and cost considerations This

limits the techniques effectiveness as a key perspective may be missing from the

discussions

bull Users access to quality external information is often restricted because of the cost

and time needed to collate it

bull Assumptions often form the basis for most of the data used making any decision

made based on such data subjective

(14)

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 26: Internal And External Analysis

Limitations

bull Collecting enormous amounts of relevant data from the right sources

becomes a bit of a problem especially since most of the pertinent

data must be collected from external agencies This

makes PEST analysis not only time consuming but costly as well

Also getting the latest data and keeping the analysis updated with it

becomes a problem

bull Oftentimes the factors mentioned in the analysis are based more on

assumptions and less on actual facts An analysis based on

unfounded assumptions can lead to planning disasters So

itrsquos important to device some method to cross-verify whether the

factors mentioned in the PEST analysis

(15)

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 27: Internal And External Analysis

Value-Chain Analysis

bull Value-chain analysis

ndash a strategic analysis of an organization that

uses value creating activities

bull Value is the amount that buyers are willing

to pay for what a firm provides them and is

measured by total revenue

(16)

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 28: Internal And External Analysis

Primary activities

ndash contribute to the physical creation of the

product or service its sale and transfer to the

buyer and its service after the sale

ndash inbound logistics operations outbound

logistics marketing and sales and service

(16)

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 29: Internal And External Analysis

Support activities

bull activities of the value chain that either add value

by themselves or add value through important

relationships with both primary activities and

other support activities

bull procurement technology development human

resource management and general

administration

(16)

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 30: Internal And External Analysis

The Value Chain

(17)

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 31: Internal And External Analysis

TYPES OF FIRM ACTIVITIES

bull Primary activities

Those that are involved in the creation sale and transfer of products

(including after-sales service)

Inbound logistics

Operations

Outbound logistics

Sales and marketing

Service and support

(18)

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 32: Internal And External Analysis

TYPES OF FIRM ACTIVITIES

bull Support Activities

Those that merely support the primary activities

Human resources

Tech development

Procurement

(18)

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 33: Internal And External Analysis

USES OF VALUE CHAIN

ANALYSISbull The sources of the competitive advantage of a firm can be seen

from its discrete activities and how they interact with one another

bull The value chain is a tool for systematically examining the activities

of a firm and how they interact with one another and affect each

otherrsquos cost and performance

bull A firm gains a competitive advantage by performing these activities

better or at lower cost than competitors

bull Helps you to stay out of the ldquoNo Profit Zonerdquo

bull Presents opportunities for integration

bull Aligns spending with value processes

(19)

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 34: Internal And External Analysis

Advantages Of Value Chain

Analysisbull A big advantage is that the value chain is a very flexible strategy tool

for looking at your business your competitors and the respective

places in the industryrsquos value system

bull The value chain can be used to diagnose and create competitive

advantages on both cost and differentiation

bull The value chain is well known and has been a mainstay of strategy

teaching in business schools for the last 20 to 25 years The

book Competitive Advantage was published in 1985

bull It can be adapted for any type of business ndash manufacturing retail or

service big or small

(20)

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 35: Internal And External Analysis

Disadvantages Of Value Chain

Analysisbull Itrsquos very strengths of flexibility mean that it has to be adapted to a particular

business situation and that can be a disadvantage since to get the best

from the value chain itrsquos not ldquoplug and playrdquo

bull The format of the value chain laid out in Porterrsquos book Competitive

Advantage is heavily oriented to a manufacturing business and the

language can be off-putting for other types of business

bull The scale and scope of a value chain analysis can be intimidating It can

take a lot of work to finish a full value chain analysis for your company and

for your main competitors so that you can identify and understand the key

differences and strategy drivers

bull Many people are familiar with the value chain but few are experts in its use

(20)

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 36: Internal And External Analysis

References

1 httpsrapidbicomswotanalysisVowD6Pl97cc

2 httpwwwbusinessnewsdailycom4245-swot-analysishtml

3 (3) httpswebviucartriSWOT20Analysispdf

4 httpwwwbusinessballscomswotanalysisfreetemplatehtm

(5) wwwrapidbicomSWOT

bull (6) wwwrapidbicomSWOT

bull (7) httpsrapidbicomswotanalysisVowD6Pl97cc

bull (8)

httpswwwgooglecompksearchq=micheal+e+porterampoq=micheal+e+porterampaqs=chrome69i574639j0j7ampsour

ceid=chromeampes_sm=0ampie=UTF-8

bull (9) httpvisuallyporterE28099s-5-forces-model

bull (9)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=10ampcad=rjaampuact=8ampsqi=2ampved=0ahUKE

wib4uSHsJPKAhVRc44KHar-

BD8QFghFMAkampurl=http3A2F2Fstrategysjsuedu2Fsimonrodan2Fslides1892FPorterpptampusg=AFQj

CNEzpz_Da9Q1P1mEVVrIGzgIfZAIowampbvm=bv110151844dc2E

bull (18) httpwwwslidesharenetmonishrmvalue-chain-analysis-23849383

bull (19)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=6ampcad=rjaampuact=8ampved=0ahUKEwi438q

5upPKAhWDSI4KHaDNCkgQFgg2MAUampurl=http3A2F2Fhigheredmheducationcom2Fsits2Fdl2Ffree

2F00780293172F9288032FChap003pptampusg=AFQjCNExHNmNqFZ_UiBoF2RQR4tTeDl0eQ

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 37: Internal And External Analysis

References

bull (10) httpwwwslidesharenetmayurkhatri5porters-five-forces-26443199from_action=save

bull (11) httpwwwslidesharenetpretamsarkarpest-analysis-13612137

bull (13)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=8ampcad=rjaampuact=8ampved=

0ahUKEwiFxfvHtZPKAhUIB44KHR2IDBMQFggMAcampurl=http3A2F2Fbusinessteswikispace

scom2Ffile2Fview2FPESTLE2Banalysispptampusg=AFQjCNFufyclxi1r5sGzX8EzFtnkv2zz

5w

bull (14) httpwwwfree-management-ebookscomfaqstpestle-09htm

bull (15) httpwwwbrighthubpmcomproject-planning100700-limitations-of-a-pest-analysis

bull (16)

httpswwwgooglecompkurlsa=tamprct=jampq=ampesrc=sampsource=webampcd=4ampcad=rjaampuact=8ampved=

0ahUKEwi438q5upPKAhWDSI4KHaDNCkgQFggtMAMamprl=http3A2F2Fwwwprenhallcom

2Fdivisions2Fbp2Fapp2Fmarakas2Fsad2F1e2Fppt2Fch03pptampusg=AFQjCNGB-

pJWE0kFLZC3qh9oi2Gs25ZxpA

bull (17)

httpswwwgooglecompksearchq=the+value+chainampsource=lnmsamptbm=ischampsa=Xampved=0ah

UKEwj1psj8u5PKAhXKBI4KHVHyD8cQ_AUIBygBampbiw=1360ampbih=599imgrc=NH22_FOAcF6gX

M3A

bull (20) httpwwwdifferentiateyourbusinesscoukthe-advantages-disadvantages-of-value-chain-

analysis

Page 38: Internal And External Analysis