intermanager 13 oct. 2006 1 challenges in managing ship communications
TRANSCRIPT
1InterManagerInterManager13 Oct. 200613 Oct. 2006
Challenges in Managing Challenges in Managing Ship CommunicationsShip Communications
2InterManagerInterManager13 Oct. 200613 Oct. 2006
TechnologyTechnologyRegulation & ReportingRegulation & ReportingOnboard Technical know Onboard Technical know
howhowSecurity ThreatsSecurity Threats
The ChallengesThe Challenges
3InterManagerInterManager13 Oct. 200613 Oct. 2006
Manager’s Manager’s RequirementRequirement• Bringing the vessel closer to the office.Bringing the vessel closer to the office.
• ManageManage• MonitorMonitor• ControlControl• Act Act • ImproveImprove
• ProcessesProcesses• On-line plant management.On-line plant management.• KPI’sKPI’s• E-purchasing, e-learning, e-ntertainingE-purchasing, e-learning, e-ntertaining• Regulations & Conformance Regulations & Conformance
4InterManagerInterManager13 Oct. 200613 Oct. 2006
Market ResponseMarket Response
• Demand for a higher bandwidth.Demand for a higher bandwidth.• The growth in data communication The growth in data communication
has tripled in the last year.has tripled in the last year.• The marketplace has responded The marketplace has responded
with new solutions , new systems, with new solutions , new systems, and land based technologies.and land based technologies.
• Consolidation among providers.Consolidation among providers.• New entrants to the maritime New entrants to the maritime
comms market place.comms market place.
5InterManagerInterManager13 Oct. 200613 Oct. 2006
ProvidersProviders
• EutelSATEutelSAT• IntelSATIntelSAT• BoeingBoeing
• Iridium, Thuraya, & SATs.Iridium, Thuraya, & SATs.
• Inmarsat – MSS Inmarsat – MSS
6InterManagerInterManager13 Oct. 200613 Oct. 2006
The Inmarsat ModelThe Inmarsat Model
7InterManagerInterManager13 Oct. 200613 Oct. 2006
The Inmarsat ModelThe Inmarsat Model
Stratos44%
Telenor24%
FTMSC20%
KDD5%
Singtel5%
Others2%
8InterManagerInterManager13 Oct. 200613 Oct. 2006
• Technology:Technology:– Once upon a time; We were happy Once upon a time; We were happy
with with • Fax, telex, and voice.Fax, telex, and voice.• Paper was king at the time.Paper was king at the time.• The onboard network was simple. It did The onboard network was simple. It did
not exist. Probably had a single PC to not exist. Probably had a single PC to compose the telex & fax messages. compose the telex & fax messages.
– Simple enough to eliminate the Simple enough to eliminate the radio officer position.radio officer position.
9InterManagerInterManager13 Oct. 200613 Oct. 2006
Onboard SatComsOnboard SatComs
BDU BDU
PTT PTT InternetInternet
10InterManagerInterManager13 Oct. 200613 Oct. 2006
New ApplicationsNew Applications
• Fast e-mail, Internet and Intranet accessFast e-mail, Internet and Intranet access• E-commerceE-commerce• Video and digital image communicationsVideo and digital image communications• Crew Calling / e-mailing / trainingCrew Calling / e-mailing / training• Secure communications Firewalls & VPNSecure communications Firewalls & VPN• Electronic chart updateElectronic chart update
– Ship Management Applications (SMA)Ship Management Applications (SMA)– Cargo DataCargo Data
• Remote monitoringRemote monitoring– Engine Alarms Engine Alarms – Engine PerformanceEngine Performance– Physical Security Physical Security
Vessel Integration of IT and satellite communication
11InterManagerInterManager13 Oct. 200613 Oct. 2006
Today’s onboard computing Today’s onboard computing environment:environment:
• ComplexComplex• Specialized Application sub-Specialized Application sub-
networks:networks:– Plant monitoring network – Security Plant monitoring network – Security
& Safety& Safety– Crew e-training Crew e-training – Crew entertainmentCrew entertainment– Office / ship business networkOffice / ship business network
12InterManagerInterManager13 Oct. 200613 Oct. 2006
Onboard Network Onboard Network SMA netSMA net
COMMs COMMs
RouterRouter
Crew netCrew net
FirewallFirewall Internet Internet
MON netMON net
13InterManagerInterManager13 Oct. 200613 Oct. 2006
Additional HardwareAdditional Hardware
• Added to the network:Added to the network:– Remote access servers.Remote access servers.– On-line connectivity / FirewallsOn-line connectivity / Firewalls– Direct & Continuous exchange of Direct & Continuous exchange of
data with shore.data with shore.– Routers & SwitchesRouters & Switches– We are not very far from making We are not very far from making
the vessel a the vessel a permanentpermanent node on the node on the office network.office network.
14InterManagerInterManager13 Oct. 200613 Oct. 2006
Today’s Technology Today’s Technology
• VSATVSAT• Fleet 33, 55, 77Fleet 33, 55, 77• Fleet 128Fleet 128• Fleet Broadband Fleet Broadband • Connexion bye BoeingConnexion bye Boeing• MPDS (Internet on the high seas)MPDS (Internet on the high seas)• Always onAlways on
15InterManagerInterManager13 Oct. 200613 Oct. 2006
16InterManagerInterManager13 Oct. 200613 Oct. 2006
The State of the NetworkThe State of the Network
• As the ship becomes a remote As the ship becomes a remote office on the enterprise network, office on the enterprise network, the issues onboard and ashore the issues onboard and ashore become the same.become the same.
• One of today’s most critical One of today’s most critical challenges is the protection of challenges is the protection of the enterprise information the enterprise information assets. Here’s why:assets. Here’s why:
17InterManagerInterManager13 Oct. 200613 Oct. 2006
The State of the NetworkThe State of the Network
• Advanced Advanced
InfrastructureInfrastructure
• Vulnerable Vulnerable
assetsassets
• UnderstaffedUnderstaffed
18InterManagerInterManager13 Oct. 200613 Oct. 2006
Vessel Data GrowthVessel Data Growth
Vessel Data
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
Byt
e /
Mn
.
19InterManagerInterManager13 Oct. 200613 Oct. 2006
The The NatureNature of the Threat of the Threat
20InterManagerInterManager13 Oct. 200613 Oct. 2006
The Nature of the ThreatThe Nature of the Threat
21InterManagerInterManager13 Oct. 200613 Oct. 2006
More than one of every two messages is spam
Message Labs – UK May 2006 report.
Spam in e-mailSpam in e-mail
The Nature of the ThreatThe Nature of the Threat
22InterManagerInterManager13 Oct. 200613 Oct. 2006
Malware the new Malware the new virus threatvirus threat
Spy WareSpy Ware
Ad WareAd Ware
Trojan &Trojan &
VirusesViruses
20% of all spam is Malware20% of all spam is Malware
All it takes is one message to get onboard.All it takes is one message to get onboard.
The The NatureNature of the Threat of the Threat
23InterManagerInterManager13 Oct. 200613 Oct. 2006
Sophos Labs - USA
The Nature of the ThreatThe Nature of the Threat
24InterManagerInterManager13 Oct. 200613 Oct. 2006
How fast can a machine be infected?How fast can a machine be infected?
Sophos Labs - USA
The Nature of the ThreatThe Nature of the Threat
25InterManagerInterManager13 Oct. 200613 Oct. 2006
In SummaryIn Summary
Ship’s networks continues to Ship’s networks continues to grow in complexity.grow in complexity.
Different service providers & Different service providers & technologies.technologies.
Traditional LESOs large and slowTraditional LESOs large and slow
Demand for specialized Demand for specialized knowledge onboard.knowledge onboard.
26InterManagerInterManager13 Oct. 200613 Oct. 2006
Partners in Global CommunicationPartners in Global Communication
Thank YouThank You