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TRANSCRIPT
Interior Management
PRESENTED BY:
Matthew Henry
Appearance Group President & Air Capital Interiors CEO
Maintenance Management Conference | Tampa, FL | April 22 – 24, 2014
Wednesday, April 23, 2014| 2:15 p.m. – 3:00 p.m.
Specifying Materials
• A key question: How will the aircraft be used?
– Executive vs. high time charter
• Selecting the “right” material types for the mission
– Projected usage will influence selections
• Use of colors and textures
– Slightly darker colored materials in high wear areas can help to hide
dirt and can help to avoid dye-lot issues if you need to replace it
– Too light and you show dirt. Too dark and you show lint and debris
– Selecting a carpet with a slight texture can also help to keep it
looking great
Begin the process with the end in mind
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Specifying Materials
• Purchase of spare materials
– The purchase of spare materials can facilitate future replacement
– Minimize issues with color variations
– Faster replacement times and reduced cost for acquisition and
certification
– Caution: Natural materials tend to color shift making proper storage
a must
• Protective equipment
– Vinyl maintenance runners
– Throw rugs
– Crew seat slip covers
Begin the process with the end in mind
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Prevention
• Application of fabric protection treatment
– Never apply a product that has not been tested and approved to
FAR flammability regulations
– Excellent barrier against oil-based solutions as well as water-based
stains
• Protect the interior when not in flight
– Use protective coverings on items removed from cabin
– Seat covers, vinyl carpet runners, glare shield protection
– Wear booties when working in cabin
– Close shades when on the aircraft is on the ramp
“An ounce of prevention…”
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Prevention
• Crew and passenger education
– Educate crew and passengers on how to operate interior items
properly
– Galley equipment, seats, shades and lavatory fixtures
– Report accidents
– Think twice before using the “biggest hammer” in the toolbox
“An ounce of prevention…”
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Maintenance
• Materials used in aircraft interiors are meant to be practical to
luxurious. Proper maintenance and care of these materials help
ensure certification integrity, appearance and product longevity.
• A professional will provide you with expert service and relieve
you of your risk
– Insurance
– Background Checks
– Drug Screening
– Training
– Customer References
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Experience is the key
Maintenance
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Experience is the key
‒Only use products that are designed
to clean your aircraft
‒Just because it is a cleaning product
doesn’t mean you can clean your
aircraft with it
‒Silicone, ammonia and improper pH
levels are examples of damaging
ingredients and chemical combinations
‒Technique is as important as products
Maintenance
1. Leather
– Top coat and color
coat damage
– Improper cleaning
products or technique
– “Sticky” seats
– Color transfer and
color coat loss
Three problem areas
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Maintenance
1. Leather
– Repair and refinish seats to
restore color coat
and top coat
– Satisfaction is reliant on
utilizing an approved
process and approved
products.
Three problem areas
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Maintenance
2. Carpets
– Steam Cleaning vs. cool water
– Carpet shrinking
– Drying times
– Stain removal
Three problem areas
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Maintenance
Three problem areas
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3. Cabinetry
‒ Damage to veneered surface
‒ Delamination of finish
‒ Temporary
Refurbishment / Modification
• The specification process is as important as if buying new
• Another key question: “What does that do for you?”
• Make sure your supplier(s) understand your budget…time and
money
• Maximize your maintenance downtimes
• Modify to align with your needs
• Consider the effect of making incremental changes
When it is time to refresh
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