interim report of st johns challenge committee

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    INTERIM REPORT OF ST.

    JOHNS CHALLENGECOMMITTEE

    June 27, 2010

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    Agenda

    a. Setting the Stage

    b. Research and Lessons Learned

    c. Interim Recommendations and Next Steps

    2

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    Setting the Stage: Annual Meeting

    Budget out of Balance: $146,000 (expenses larger thanrevenues)

    Strongly divided opinions in congregation about what todo

    Result:

    Split vote to approve a 3 year plan to balance revenue andexpense

    Approved creation of data and Challenge committees andreport back to Council and Congregation

    3

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    Setting the Stage: Financials4

    Summary Financial Report 5/31/2010

    Y-T-D

    Budget

    Y-T-D

    Annual

    Budget

    Total Income $ 379,693 $ 406,782 $ 976,276

    Total Operating Expenses 312,185 333,980 812,944

    Mortgage Expense 68,055 68,055 163,332

    Total Expenses $ 380,241 $ 402,035 $ 976,276

    Net Surplus (Deficit) ($ 547) $ 4,747 -

    Budget assumes $94,276 in reserves use; plus $46,000 in challenge

    revenue. Through May, no reserves have been used. No challenge revenue request

    yet made.

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    Total Income

    By Month

    January Feb. March April May Total

    2009 $ 50,203 $ 57,318 $ 99,464 $ 75,003 $ 98,130 $ 380,118

    2010 $ 91,650 $ 67,748 $ 74,067 $ 64,424 $ 81,964 $ 379,853

    Decrease ($ 265)

    Offerings

    By Month

    January Feb. March April May Total

    2009 $ 47,540 $ 52,540 $ 75,578 $ 55,214 $ 80,981 $ 311,853

    2010 $ 87,945 $ 62,082 $ 61,150 $ 56,255 $ 69,585 $ 337,017

    Increase $ 25,164

    Monthly Update on Giving 2010

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    Setting the Stage6

    Expenses 5/31/2010

    Y-T-D

    Budget

    Y-T-D

    Annual

    Budget

    Benevolence & Social Concerns $ 44,990 $ 45,388 $ 119,230

    Total Personnel 203,997 218,349 524,038

    Property & Grounds 32,041 31,648 77,076

    Debt Service 68,055 68,055 163,332

    Adult Ministry & Education 6,505 9,678 19,420

    Business Management 10,278 11,126 26,620

    Children's Ministry & Education 3,253 3,637 9,550

    Evangelism & Communications 2,111 3,375 8,100

    Faith & Health 626 1,356 3,125

    Stewardship 435 720 2,800

    Worship & Arts 5,416 5,296 12,660

    Youth Ministry & Education 2,507 3,063 9,050

    Mutual Ministry 26 344 1,275

    Total Operating Expenses $ 380,241 $402,035 $976,276

    Of the Benevolence: $33,000 is pass-through: Food Shelf/World Hunger/LWR/Missions.Largest of rest: $55,000 ELCA

    91% in

    these

    4 areas

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    Setting the Stage

    Cash Status:

    Unrestricted funds: $360,559

    Approximately 4.5 months cashflow

    Outstanding Debt Status: May 31, 2010

    $1,662,018

    7

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    Setting the Stage: Charge

    Approved by St. Johns Congregation Council April 27, 2010

    The Challenge Team in coordination with church staff and appropriate boards and subcommittees, ischarged with the following by the St. Johns Congregation Council:

    Charge: Charge Goal Current Status/Goal

    1. Gather information on Congregation: May 31, 2010. COMPLETE

    2. Review Membership rolls and Trends: April 30, 2010. COMPLETE

    3. Develop Strategic Plan: April 30, 2010. SUMMER/FALL

    4. Strategies to increase attendance May 31, 2010. SUMMER/FALL

    5. Strategies for increased giving May 31, 2010. SUMMER/FALL

    6. Routine updates on Progress on-going IN-PROGRESS

    7. Final Report to Council/Congregation Sept.30, 2010. IN-PROGRESS

    8

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    Setting the Stage: Charge

    Why not just cut or ask for money now?

    1. Concerns at Annual meeting went beyond just finances (e.g.membership trends, staffing levels, etc.)

    2. Many different assumptions about congregations finances,membership, and programs ---but not based on facts

    3. People want to contribute to something they believe in. We need aclearer plan for St. Johns both programmatically and financiallybefore asking for more money.

    4. Long-term problem needs a long-term plan.

    5. Current finances on track and reserves allow thoughtful but timelyprocess.

    9

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    Setting the Stage: Workplan

    March: Gather, develop and understand the Charge

    April/May: Gather Informationto understand congregation history and current status

    June: Interim Report to Congregation: lessons learned, interim recommendations and next steps.

    July/August: Review and focus congregation mission, strategies, programs, resources

    September/October: Make recommendations to Council and Congregation for Long-term workplan

    Launch implementation groups based on the workplan (both on giving and program sides).

    10

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    Research and Lessons Learned

    Giving

    Financial History

    Current Finances

    Membership

    Congregational comparisons

    Survey

    Program summary Staff time study

    11

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    2009 Giving12

    St. Johns has many members that do not give $

    723 Households in last annual report

    279 or 39% give $0

    Most of St. Johns budget comes from small number ofmembers

    444 households with recorded giving: of these

    11% gave 41% of funds

    29% gave 28% of funds

    60% gave 31% of funds

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    Financial History:

    Giving and spending growth over 15 years has been relatively stable,though with spending growing slightly over giving.

    Financial challenge began in 2003 with the building addition.

    Several attempts to address the challenge (campaigns)

    Decision to direct some of campaign dollars to debt interest vs.principal.delayed financial challenge

    Congregation faces financial challenge that can be defined in 2 ways

    $146,000 recurring annual gap (expense over giving)

    $1.6 million outstanding debt

    13

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    Financial History: General Fund

    $(100,000)

    $(80,000)

    $(60,000)

    $(40,000)

    $(20,000)

    $-

    $20,000

    $40,000

    1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

    Net (loss) or gain in General Fund14

    Addition

    Began 2002

    Debt Service

    Paid from Campaign

    2007-2008

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    Financial History: Capital Campaigns

    DESCRIPTION

    Cost of New Building construction (2002-2003) $3,262,185.55

    FINANCING OF BUILDING-

    FROM "GWG (Growing with Grace) $1,287,522.83

    FROM LONG-TERM DEBT (2003) $1,974,662.72

    $3,262,185.55

    Cumulative Fund Drive Activity-

    Sources of funds:

    Allocation of special gifts $18,000.00

    Contributions (both SOG and GWG) $2,546,249.19

    Interest income $16,460.13

    Total Income $2,580,709.32

    Uses of funds:

    Fund raising costs & consulting ($94,721.89)

    Benevolence ($160,158.21)

    Building project costs funded ($1,287,522.83)

    Debt service (both principal and interest) ($1,038,306.39)

    Total ($2,580,709.32)

    15

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    Where the Money Comes From:

    Pledged Offering,$619,934 , 67%

    UnpledgedOffering,

    $171,921 , 19%

    Rental, $7,579 ,1%

    Designated/Appeals, $38,839

    , 4%

    Reserves,Used for legal costs

    $72,797 , 8%

    Interest Income,

    $12,455 , 1%

    Other, $3,763 ,0%

    2009 General Fund Revenues: $927,28616

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    Where the Money Goes

    Pastoral Ministry,$188,020 , 20%

    Support StaffMinistry,

    $307,326 , 34%

    Benevololence,$124,475 , 14%

    Debt Service,

    $139,932 , 15%

    Business Mgmt.,$30,292 , 3%

    Boards andProgram Costs,$52,658 , 6%

    Property,

    $75,033 , 8%

    2009 General Fund Expenses: $917,73617

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    Membership Trends

    543487 489 504 502 499 512 475 483 495

    508 517 526542 576 554 512

    449 459 434 425 405

    1704 1725 17251738

    17991834 1859 1852

    16201659

    16951745

    18141858

    18941965 1948 1960

    1981

    1812 18231836

    1358 1357 1362 13531393 1452 1427 1420

    1343 13591376 1406 1446 1449

    14711526 1498 1506 1523 1522

    15331546

    831767 772 737 763 767 730

    809

    727 734 729 750 721 721778 792 771

    685 710738 738 723

    285211 216 226 234 234

    254 251219 194

    240283

    223 223 200 195 209 207 215 191 187 186

    0

    500

    1000

    1500

    000

    500

    Year 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

    Avg. Sunday School Aged (grades 3-8)

    Confirmed Membership

    Avg. sunday Attendance

    Baptized Members

    # Households

    St. John's Lutheran, Northfield Congregation Numbers 1988 to 200918

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    Membership Trends

    Have not actively managed active vs. inactive membership.

    Overall Membership has grown on books since 1988 Baptized by 132 to 1,836 in 2009

    Confirmed by 188 to 1,546 in 2009

    Northfield Population has grown 5,000

    Participation (measured by Sunday attendance) In 1988: 543

    Peaked: 576 in 2002

    Low:405 in 2009

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    Congregational Comparisons

    Members Regular

    Baptized Worship Attendance Regular Giving/ Operating Total Debt

    Membership 1990 2001 2008 Giving Worshiper Expenses Benevolence Payments

    St. John's 1,836 489 542 425 $ 899,500 $1,918 $648,761 $121,797 $163,332

    St. Peter 1,527 300 400 400 $ 444,903 $1,112 $430,579 $94,648 $20,149

    Bethel 1,048 226 441 490 $ 709,937 $1,449 $573,175 $115,804 $65,880

    Minnesota Peer Average (4) 1,645 366 422 414 $ 626,803 $1,584 $519,448 $70,413 $108,149

    National Cohort Average (3) 1,207 379 387 372 $ 704,729 $1,925 $555,631 $83,044 $152,359

    * Unless Noted: All information from 2008

    20

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    Survey Results

    412 completed surveys

    Demographics: 103 Members with Children (18 and under)

    309 Members without Children

    Worship Frequency More than once per week 29

    Weekly or nearly every week 298

    6-12 times in the last year 53

    1-5 times in the last year 24

    Not in the last year 8

    21

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    Survey Results

    Would You Recommend St. Johns to a Friend:

    377 Yes

    35 No

    Is St. Johns in your will?

    28 Yes

    293 No 91 Prefer not to answer

    23

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    Survey Results: Overall Satisfaction

    SATISFACTION LEVEL

    NUMBER OF

    RESPONSES

    PERCENT OF

    RESPONSES

    Extremely Satisfied 80 19%

    Very Satisfied 206 50%

    Somewhat Satisfied 75 18%

    Neutral 16 4%

    Somewhat Un-Satisfied 28 7%

    Very Un-Satisfied 7 2%

    Extremely Un-Satisfied 0 0%

    24

    87%

    Satisfied to

    ExtremelySatisfied!

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    Program Summary &

    Staff Time Study

    Works in Progress

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    Interim Recommendations:

    Communications

    Improve and expand communications

    Need multiple delivery communication approach

    Cable; Newsletters; newspaper; radio; email; in-church

    communications; facebook, etc.

    Enhance and Improve web site (in-progress)

    Maintain and utilize Email (in-progress)

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    Interim Recommendations: Membership

    and Attendance

    Conduct a broad review and adjustment of membership rolls,database and bylaws (underway: complete by September)

    Develop Active Membership Recruitment /Retention Plan

    Exit interviews Personal contact for visitors

    Search out and call on prospective new members.

    Pastors & selected assigned committee members to call and followup on members who DO NOT attend worship services on a regular

    basis and document reasons.

    Targets: Improve worship attendance by 20% (100) in the next 1 year and

    40% in next 2 years.

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    Interim Recommendations:

    Congregational Care

    Enhance efforts to personalize congregational care

    Grow our capacity for membership visits to St. Johns members who are

    in retirement centers or homeboundin addition to visitation pastor

    calls.

    Improve our follow up with families who have lost a family memberwithin three/six months.

    Identify additional supports to members who have needs.

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    Interim Recommendations: Finances

    Improve Financial Transparency and Communication

    Add routine updates: weekly bulletin; monthly newsletter;announcements by Pastor; and other communications.

    Annual Giving Continue personal statements for pledge status

    Develop targeted asks based on interests and participation

    Build Asking Teams

    Advertise and Seek automatic donations

    Planned Giving Need to build a strong planned giving plan

    Target: Increase number of members including St. Johns in their

    wills to 50% by 2015

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    Interim Recommendations: Finances

    Spending/Debt: Defer payment of $25,000 of ELCA benevolence pledge until we

    have met our challenge metric for the year (no more than $94,000of reserves utilized by December 2010). Beginning 2011 reduceELCA benevolence by 10% ($5,500) until budget balanced

    (subject to review).

    Target: By 2012, the congregation will reduce the percent of totalrevenue budgeted for Personnel to 50% (currently 54%).

    Debt Reduction Plan: September/October envelope will include option to contribute

    directly to debt reduction

    Target: Reduce mortgage payments to below $1 million by Fall2012

    30

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    Interim Recommendations: Program31

    Increase Focus of Programming Complete program review

    Routinely monitor participation (in development: PersonnelCommittee and staff)

    Seek out feedback for every program (in development) Review other daily tasks that could be done by others.

    Targets;

    Pastors and Staff to review and re-evaluate all programs andfind ways to end 10-15 present programs to give Pastors andstaff time to concentrate on higher priorities or critical areas.

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    Next Steps

    Hold Focus Groups (July) Staff

    Past Members

    Effort to review and focus mission and strategies (July/Aug) Review findings from surveys and focus groups

    Engage Congregation in setting direction and priorities

    Complete recommendations and present to Congregation

    Council with specific dates, tasks, assignments and metrics.(September/October): Programmatic Plan

    Financial Plan

    Fundraising Plan

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    Summary33

    Concern: Will we be out of money soon? Response: Have 4.5 months of cash reserves and have not

    utilized any of these reserves yet this year.

    Concern: Missing specific plans. Raise $ or Cut? Response: We began our effort in March. We are working

    through our plan.

    What is our Plan?

    Research: Who we are, our history, . Roadmap: What are our strategic efforts for congregation

    Hit the Road: Implement

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    The End - of Phase I34

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    Setting the Stage35

    Balance Sheet Summary

    Assets May 31, 2010December 31,

    2009

    Cash & Cash Equivalents -- Unrestricted $ 360,559 $ 320,457

    Cash & Cash Equivalents -- Restricted 25,000 83,615

    Land, Building & Equipment 4,866,760 4,866,760

    Other Current Assets 1,618 802

    Total Assets $ 5,253,937 $ 5,271,634

    Liabilities

    Accounts Payable $ 10,729 $ 27,420

    Mortgages 1,662,018 1,688,901

    Other Current Liabilities 6,326 4,875

    Total Liabilities $ 1,679,073 $ 1,721,196

    Fund Balance & Property Equity $ 3,574,864 $ 3,550,438

    Total Liabilities & Fund Balance $ 5,253,937 $ 5,271,634

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    Setting the Stage: Charge

    Approved by St. Johns Congregation Council April 27, 2010

    The Challenge Team in coordination with church staff and appropriate boards and subcommittees, ischarged with the following by the St. Johns Congregation Council:

    1. See that data and information is gathered to help the Congregation and its leadershipunderstand the state of the congregation relative to member needs, participation and interestsby May 31, 2010. COMPLETE

    2. Understand and describe the various characteristics of the membership rolls of St. Johns by April30, 2010. COMPLETE

    3. Develop a strategy for communicating strengths, weaknesses, opportunities and threats of St.Johns to the congregation by April 30, 2010. SUMMER/FALL

    4. Define and propose strategies for increasing attendance at St. Johns events, with particularemphasis on Sunday worship services by May 31, 2010. SUMMER/FALL

    5. Define and propose strategies for increasing financial giving from members of the congregationby May 31, 2010. SUMMER/FALL

    6. Provide monthly updates and progress reports to the Congregation Council. IN-PROGRESS

    7. Complete work by August 31. 2010 and submit final report and any relevant recommendations tothe Congregational Council by September 30, 2010. IN-PROGRESS

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    Financial History: Long-Term Debt History 1994-2008

    DESCRIPTION AMOUNT

    Debt balance 12/31/93 $430,000.00

    New debt-2003 (building project) $1,974,662.72

    Tuck pointing refinancing, 2006 $148,109.79

    Total long-term-debt to retire $2,552,772.51

    Long-Term debt balance, 12/31/08 $1,744,330.46

    Net long-term debt retired , principal (through 2008) $808,442.05

    Debt service recap-

    From general fund (1994-2006) $712,530.96

    From "GWG (Growing

    with Grace) $231,831.82

    From "SOG (Stewards of Grace) $776,074.77

    Total debt service $1,720,437.55

    - Principle, per above ($808,442.05)

    - Interest, computed ($911,995.50)

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    Outstanding Debt12-31-09

    $1,685,000

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    Congregational Comparisons38

    Bethel: Giving units who actually give: 340

    Average weekly attendance, 2009: 494

    Personnel budget: $499,455

    Percentage of entire budget, 2010: 60%

    FTEs:

    Pastors: 2, FT

    Program staff: Director of children's ministry, .6; Director of youth ministry, 1.0; Director of worshipand music, .75 Administration: church accountant, .5; office administrator, 1.0; parish secretary, .4Custodial: janitor, .5; set-up, .25

    Emmaus

    Giving units who actually give: 225

    Average weekly attendance, 2009: 450

    Personnel budget: $290,000

    Percentage of entire budget, 2010: 49.2%

    FTEs: Pastor: 1 FT

    Program staff: student ministries, 1.0; worship, 1.0 Administration: office management, 1.0.

    994 2009

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    Financial History: Long-Term Debt History 1994-2009

    DESCRIPTION AMOUNT

    Debt balance 12/31/93 $430,000

    New debt-2003 (building project) $1,974,662

    Tuck pointing refinancing, 2006 $148,109

    Total long-term-debt to retire $2,552,772

    Long-Term debt balance, 12/31/09 $1,685,000

    Net long-term debt retired , principal (through 2009) $867,772

    Debt service recap- Through 2008

    From general fund (1994-2006) $712,530

    From "GWG (Growing with Grace) $231,831

    From "SOG (Stewards of Grace) $776,074

    Total debt service $1,720,437

    - Principle, per above ($808,442)

    - Interest, computed ($911,995)

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