interest enquiry user guide1file/intere… · page 5 of 36 1.3.1 benefits of interest enquiry use...

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1 INTRODUCTION.......................................................................................4 1.1 WHAT IS AN INTEREST? ...................................................................................4 1.2 ARE ALL INTERESTS RECORDED ON THE CERTIFICATE OF TITLE? .....................4 1.3 WHAT IS INTEREST ENQUIRY? .........................................................................4

1.3.1 Benefits of Interest Enquiry.................................................................................... 5 1.3.2 Are all Interests available through Interest Enquiry?............................................. 5 1.3.3 How accurate is the information? .......................................................................... 5 1.3.4 What is a Custodian?............................................................................................. 6 1.3.5 Products and Interest Reports............................................................................... 6

2 FEATURES OF INTEREST ENQUIRY .....................................................8 2.1 PROPERTY FINDER (TAB) ................................................................................9

2.1.1 Property Search (shutter) ...................................................................................... 9 2.1.2 Advanced Search (shutter) .................................................................................. 10 2.1.3 Layer Selector (shutter) ....................................................................................... 10 2.1.4 Selections List (shutter) ....................................................................................... 10

2.2 INTERESTS (TAB)...........................................................................................11 2.2.1 Interests Affecting My Area (shutter) ................................................................... 11 2.2.2 My Preferred Reports (shutter) ............................................................................ 12 2.2.3 Interest Dictionary (link) ....................................................................................... 12

2.3 ADDITIONAL FEATURES .................................................................................12 2.3.1 Icons used in Interest Enquiry ............................................................................. 12 2.3.2 Layer Selector (shutter) ....................................................................................... 14

3 USING INTEREST ENQUIRY.................................................................15 3.1 HOW TO ACCESS INTEREST ENQUIRY ............................................................15 3.2 STEP 1 – LOCATING YOUR PROPERTY ...........................................................15

3.2.1 Searching using Property Search........................................................................ 16 3.2.2 Searching using Advanced Search ..................................................................... 18 3.2.3 Define Your Custom Area.................................................................................... 19

3.3 STEP 2 – ADD TO YOUR SELECTIONS LIST .....................................................20 3.3.1 Adding from your Search Results panel .............................................................. 20 3.3.2 Adding a Custom Area to your Selections list ..................................................... 21 3.3.3 Adding Properties from your Mapviewer ............................................................. 21 3.3.4 Features of the Selections list ............................................................................. 21

3.4 STEP 3 – SEARCH FOR INTERESTS OR ORDER REPORTS?..............................22 3.4.1 Interests Affecting My Area – online results ........................................................ 23 3.4.2 Order Interest Reports without checking Interests first ....................................... 26

3.5 STEP 4 - ORDERING PRODUCTS.....................................................................27 3.5.1 Ordering using ‘Interests Affecting My Area’ ....................................................... 27 3.5.2 Order using ‘My Preferred Reports’..................................................................... 28 3.5.3 Ordering from the ‘Interest Dictionary’................................................................. 30

4 SETTING UP ‘MY PREFERRED REPORTS’ .........................................31 4.1 CREATING A NEW SCENARIO .........................................................................32 4.2 MANAGING MY PREFERRED REPORTS ...........................................................34

4.2.1 Features of My Preferred Reports ....................................................................... 34 4.2.2 Edit/Remove a Scenario ...................................................................................... 35

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5 I NEED FURTHER INFORMATION – WHO DO I CONTACT? ..............36 5.1 MORE INFORMATION ABOUT INTERESTS .........................................................36 5.2 ACCOUNT, SYSTEM AND PRODUCT DELIVERY ................................................36 5.3 AN INTEREST IS NOT LISTED – WHAT SHOULD I DO?........................................36

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1 Introduction

1.1 What is an interest? An Interest can be described as:

‘anything that may effect the use and enjoyment of land, which has some form of governing legislation or regulation and has a defined custodial government agency for the provision of information about the Interest’

Interests are commonly referred to as rights, restrictions and obligations. ‘Heritage Sites’ is one example of a type of Interest that impacts the use and enjoyment of land and can be restrictive or beneficial in nature.

1.2 Are all Interests recorded on the Certificate of Title? Some Interests affecting land are recorded on the Certificate of Title. However, there are many types of Interests that are not being recorded on the Certificate of Title.

As these Interests are governed by a variety of agencies, to date, this has meant industry has had to spend large amounts of time asking individual government agencies about Interests affecting land by phone, fax or email.

Landgate has been working with government agencies to bring you as much information on Interests affecting land as possible through a single online location, Interest Enquiry.

Interest Enquiry can now provide you with access to interest information from across government.

1.3 What is Interest Enquiry? Interest Enquiry provides you with a quick and convenient tool to search for information about interests affecting land in WA.

Not only does it help you to identify which interests affect your area of interest but also allows you to obtain information on who from government to contact for further clarification.

Interest Enquiry will allow you to:

Search and locate a parcel of land using basic and advanced searching techniques

Identify Interests impacting your selected area of interest

View interests covering your area in a mapviewer

Order Interest Reports providing you additional information on how an interest affects a particular area of interest

Identify the Custodian responsible for the Interest for further follow up

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1.3.1 Benefits of Interest Enquiry Use Interest Enquiry to:

Save time By using Interest Enquiry as the initial search tool you can first establish if an Interest type exists and where go for further clarification and details.

Be informed Read about Interests and understand how they could affect land

Quick Update Check regularly and quickly for any updates or additions to Interest Enquiry by using the ‘My Preferred Reports’ feature.

24/7 Access Through our My Landgate website, Interest Enquiry provides you with access to interest information outside of business hours.

1.3.2 Are all Interests available through Interest Enquiry? Given the number of government and non-government agencies that look after Interests, the number of Interests that could possibly affect land and the amendment of existing or creation of new legislation, Interest Enquiry can not provide a definitive list of all Interest Types in Western Australia at this time.

Interest Enquiry provides a great starting point to understand and obtain online information relating to Interests affecting land in WA, all form a single location - a service that previously has not been available to industry.

Landgate will continue to work with government agencies and in doing so will update Interest Enquiry accordingly. Updates will occur not only when information is verified but also as more Government agencies and later non-Government agencies become involved and share their Interests with us.

1.3.3 How accurate is the information? Interest Enquiry accesses information direct from Custodians databases. This means that we have access to information as and when they update it.

Each Interest Report is approved for release by the Custodians.

Note: Content displayed is sourced direct from agency data and has been verified for accuracy by those agencies.

Interest Enquiry will be continually updated, so make sure you check regularly for the latest updates!

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1.3.4 What is a Custodian? Many government agencies are responsible for Interests and the maintenance of interest information pertaining to land. We refer to these agencies responsible for interests as Custodians.

Custodians have a vested interest in managing Interest information. This is generally performed through acts of legislation or policy and can cover both local and state jurisdictions.

Landgate has been working with agencies in obtaining information on the Interests they govern, for use in Interest Enquiry. This information is accessed directly from the custodian’s database.

Note: Questions relating to Interests should be directed to the relevant Custodian.

The Interest Dictionary will provide further information as to who to contact in order to obtain further details.

1.3.5 Products and Interest Reports Interest Enquiry provides you with an ability to obtain written information on how an Interest affects a specific property or area of interest. This confirmation comes in the form of products/Interest Reports.

1.3.5.1 - Interest Reports – What are they?

Interest Reports can provide you with additional information that the custodian wishes you to be aware of.

It can include information such as;

things to think about

next steps to take

disclaimers/warnings that you should be aware of.

An Interest Report will also provide you with a formal response in writing from the agency about whether or not an interest was located on the area.

The information comes direct from the interests Custodian and provides you with information they require you to know about, in respect to that Interest and its impact on your specific area of interest.

1.3.5.2 - Other Products

Over time Interest Enquiry will make information available to you in the form of other Products.

Along with Interest Reports, you can also order copies of the following Products through Interest Enquiry

Certificate of Title and

Survey

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1.3.5.3 - Fees and Charges

Fees and charges may be applicable when ordering Interest Reports and other products. A Landgate Service Fee is also applied to orders for providing the service of connecting you to agencies and delivering products via Interest Enquiry.

Charges for Interest Reports are defined by the custodian of the report. Landgate collects these fees on behalf of Custodians.

Any cost incurred is invoiced to your Landgate account and forwarded onto the agency on your behalf.

All other services in Interest Enquiry are free of charge.

1.3.5.4 - How to order Interest Reports and Products

Interest Reports can be ordered through the following features;

‘Interest Affecting My Area’ ‘My Preferred Reports’; and ‘Interest Dictionary’

For additional information please refer to Section 3 – Using Interest Enquiry.

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2 Features of Interest Enquiry Interest Enquiry allows you to:

Search for a property using an address, Parcel Identifier, or custom area (draw a polygon).

View interests in the mapviewer by turning on/off layers in the layer selector.

Search for all Interests or perform keyword searches to find out which interests affect your area.

See results online to provide you with a clear understanding of whether or not an Interest has been identified over your area of interest.

Bulk order products by using customisable business scenarios in My Preferred Reports

Print Summaries of online search results from Interest Enquiry.

The Interest Enquiry consists of a number of features including the ability to search for and view land parcels and information about that land. These features can be broken up into;

Tabs

Shutters and

Mapviewer

This section will provide you with more detailed information on the Tabs and Shutters available through Interest Enquiry.

Shutters Mapviewer

Property Finder & Interests Tabs

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2.1 Property Finder (Tab) The Property Finder has a number of features that can assist you in locating, viewing and selecting property of interest.

It’s the first step to identifying how an Interest affects land.

Identify Property Select Property Search Interests Order Product

2.1.1 Property Search (shutter) The property search offers you an easy way to locate property using an address, locality or place of interest.

Enter the information you have and the Property Finder will locate nearest matches to your search criteria. Not only will it provide you with results in the form of likely addresses, but also matching Localities and Places of Interests that match your criteria.

Search Panel

Selections Shutter

Results Panel

LayersShutter

Property Finder tab

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2.1.2 Advanced Search (shutter) In addition to the Property Search option, locate property using the Advanced Search Features.

Features include the ability to search for property using;

Certificate of Title Number

Lot on Survey details including (plan/diagram/ strata plan and Crown Allotment details)

Reserve Details

For additional information please refer to Section 3.2.2 – Advanced Search (shutter)

2.1.3 Layer Selector (shutter) Use the Layer Selector to turn on and off mapviewer layers. The list of layers available are provided for contextual purposes (ie roads, imagery, cadastre house numbers etc) whilst the remaining layers relate directly to Interests (Aboriginal Heritage sites).

The Interest Layers are accessed direct from custodians and enable you to see how the Interests affect your area.

2.1.4 Selections List (shutter) The Selections shutter holds a list of properties that you would like to assess Interests against.

A total of up to 10 properties can be added to this list at any one time or a single custom area.

For additional information please refer to Section 3.3 – Step 2 - Add to Your Selections List

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2.2 Interests (tab) Use this feature to check how interests affect an area appearing in your Selections list. It provides you with online results and an ability to order additional information via Interest Reports.

Note: An area of interest must be listed in your Selections shutter for options in this tab to be enabled.

2.2.1 Interests Affecting My Area (shutter) Use this option to identify whether or not an interest has been identified over you area of interest.

Features include;

Use keyword searching to check only those interests that you are interested in or leave blank to do an extensive search.

Use the print feature to easily capture the results of your search.

Order any Interest Reports available, to find out more information on how an interest affects your area or to confirm that an interest does not affect your area. Charges may apply.

Select hyperlinks to the Interest Dictionary to read up on an interest or its products before ordering them.

Turn on/off layers to see how an interest affects property (scale dependant)

Interests Affecting My Area (shutter)

Results Panel

My Preferred Reports (shutter)

Interests tab

Interest Dictionary

(link to)

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2.2.2 My Preferred Reports (shutter) My Preferred Reports is designed to assist you in bulk ordering Interest Reports without having to check results first via ‘Interests Affecting My Area’.

Create a business scenario (ie settlements, development process, agency etc) that easily allows you to order a set of reports each time you perform a regular process.

Define which reports your want each time and save using a reference meaningful to you.

2.2.3 Interest Dictionary (link) The Interest Dictionary provides you with descriptions of the types of Interest that impact land in WA, who the custodian is for that information and what products are available.

The Interest Dictionary may list more Interests that are currently available through Interest Enquiry

You can link directly to the Interest Dictionary from Interest Enquiry by either

using the button or by selecting hyperlinks where you see the names of Interest Types or their products.

For additional information please refer to the Interest Dictionary User Guide available through the Manuals section of My Landgate website

2.3 Additional Features Some added features within Interest Enquiry allow you to move more freely and customise your experience.

2.3.1 Icons used in Interest Enquiry The following icons allow you to view property and its interests online. Use standard map tools to pan and zoom and other features to manoeuvre within Interest Enquiry.

Shopping Cart

Positioned at the top left of the Image Panel. Click to open the cart and view it contents and price of the trolley.

Navigation Tool Arrow/Navigate tool: - Left button and Drag to

Pan: Right to Zoom

Page Forward / Page Backward

Select the left button to progress the previous page or the right button to progress to the next page.

Full Map Extent

Returns image on Image Page to the whole of Western Australia topographical image.

Utilities Icon

Utilities such as print current view and save to or save as buttons. A second window is opened asking user to select which utility they wish to use.

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Zoom In Zoom In function allows the user to expand the image to allow magnification of a particular area, street or property with in the original.

Zoom Out

Zoom Out function allows the user to reduce the image to allow expansion of a particular area, street or property with in the original and gain an over-view of the larger area

Custom Area Tool

A Drawing Tool for user drawn custom areas (polygons), which identify a specific area within the map. The area covering a particular parcel of land or a group of parcels but defined by its own coordinates and not by property identifiers

Map Mode Buttons The three buttons offer a range of alternative views of the image displayed in the Map Viewer panel.

The MAP button displays a cadastral image with minimal detail. Over which the interest layers can be applied.

The Aerial button displays an Aerial Image only of the area concerned.

The Hybrid button provides a combination of Cadastral and Aerial images. The image is rich in detail and enables the Interest Layers to be applied over the image for a realistic depiction of the users area of interest.

Add (to Selections)

link

This link allows to add a property to your selections list. The Selections List allows Interest Enquiry to know when property/s in WA you would like to check Interests against. This can also be performed by clicking on the map (or Ctrl Click on the map for multiple additions to the list)

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2.3.2 Layer Selector (shutter) The Layer Selector allows you to view a variety of interest on your mapviewer screen from across government data.

Two types of layers are available for viewing;

Context Layers these are layers that are always turned on and provide your mapviewer with your base view of land within WA (as seen below)

Interest Layers these layers are obtained from other government agencies and specifically relate to interests that are accessible by Interest Enquiry. Aboriginal Heritage is the first interest layer in the alphabetical list.

By selecting the Check Box adjacent to the interest, a layer is applied to the image depicted in the Map Viewer. All layers can be selected or alternatively only those relevant to your enquiry may be selected. Layers can be deselected in the same way, by deselecting the Check Box.

Visibility Checking this box will allow you to view the layer in the mapviewer (Town Location)

Label Status Checking this box will allow you to view any reference text allocated to this layer (ie Town name)

Legend A legend is available to identify its corresponding view in the mapviewer. If more than one style depicts that layer an image will not be visible here.

Right click on the interest to view additional options – select Legend from the pop-up.

Layers Shutter

Legend

Visibility

Scroll Bar

Label

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3 Using Interest Enquiry

3.1 How to Access Interest Enquiry Interest Enquiry is accessible to any ‘My Landgate’ account holder that has been provided access.

Interest Enquiry can be selected by accessing the ‘My Landgate’ home page and clicking on the Interest Enquiry link from the Quicklinks section.

Interest Enquiry will then be launched in the same window as your My Landgate homepage.

Return to your My Landgate homepage by selecting the My Landgate link at the top right header of Interest Enquiry.

3.2 Step 1 – Locating Your Property The Property Finder tab allows you to search and select a property or area of interest for use by Interest Enquiry when checking interests.

In the Property Finder tab you are provided with the ability to search for your property using a street address or Parcel Identifier. The Property Finder is comprised of three components:

Interest Enquiry allows you to use a number of methods to search and identify your area of interest. It includes the ability to define your area of interest by;

Property Search – address (default option)

Advanced Searching – lot on survey/title etc

Creating a ‘Custom Area’ (coordinate box)

This section will explain how to search and locate your property

Interest Enquiry link found under Quicklinks

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3.2.1 Searching using Property Search This option allows you to search for a property using an address, suburb or place of interest name.

In the search field provided, enter the address, locality or place of interest name. Select the button to locate the area of interest. The ‘search activity icon’ will be displayed when a search is in progress. Results Panel

If the search is completed successfully, a high level image of the area of interest and surrounds will be displayed in the Map Viewer panel, with the search address high lighted and results listed directly below Property Search.

Should you wish to start again, enter new search criteria and select. The text box and results will be cleared from their respective panels, and replaced with new search details.

The results are provided in three different types; Addresses, Localities and Places of Interest.

Address search field

Property Finder Tab

Search in progress

Matching view of area

Matches found – Displayed in Results panel

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By clicking on a result (hyperlink), the Mapviewer will refresh providing you with a view of the new area of interest.

Note: By selecting the link, this property will be added to your Selections list for use in checking Interests.

See Section 3.3 Step 2 – Add to Your Selections List. This step is required before you can check interests online or order products.

List of results by address

List of results by Localities

List of results by Interests

Add (to Selections List) link

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3.2.2 Searching using Advanced Search Advanced Searching provides you with an alternate searching option from address or locality searching.

Use options, such as a Certificate of Title number or Survey details to locate the area of interest.

To access this option click on the green ‘Advanced Search’ shutter and choose from one of the options in the drop list.

Enter the required details and select .

Results Panel

If the search is completed successfully, a high level image of the area of interest and surrounds will be displayed in the Map Viewer panel, with the property searched highlighted and results listed directly below Advanced Search.

By clicking on a lot number in the results panel, the Mapviewer will refresh providing you with a view of the new area of interest.

Note: By selecting the link, this property will be added to your Selections list for use in checking Interests.

See Section 3.3 Step 2 – Add to Your Selections List. This step is required before you can check interests online or order products.

List of results by Parcel Identifier

Add (to Selections List) link

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3.2.3 Define Your Custom Area You can custom define an area as your area of interest. By using this map tool, you can define your area of interest by coordinates (not parcel identifiers).

Note: This tool is only available when no properties are in your list.

The Custom Area tool is available in the tool bar of the mapviewer

Select the custom area tool from your mapviewer bar. Your cursor will change from hand to cross

To draw your area left click on a starting point. Draw the box over the area required. To finish drawing the area left click again to complete.

Your custom area is now defined as a red box on your screen. Any reports or searches conducted will use the coordinates of this box as your area of interest (and not the underlying property boundaries).

It now also appears in your Selections List as a Custom Area defined by coordinates.

Note: See Section 3.3 Step 2 – Add to Your Selections List.

This step is required before you can check interests online or order products.

Coordinates of the Custom Area

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3.3 Step 2 – Add to Your Selections List Identify the property or area of your interest by ‘Adding’ the area to your Selections list.

This step is required in order for Interest Enquiry to know which property or area in Western Australia it needs to check interests against. This is the basis of assessing an Interests affect against land within Interest Enquiry.

This section will show you how to add your area of interest into the Selections list. It includes;

Adding from the search result panels

Adding a custom area and

Adding from the mapviewer

3.3.1 Adding from your Search Results panel From any of your Property Search or Advanced Property Search results panels, select the link to create a list of properties Interest Enquiry is to check Interests or order Interest Reports for.

Multiple searches can be performed and added to your selections list, up to a maximum of 10 lots. Your results will appear as follows;

‘Added’ from Property/Advanced Search results

Add to Selections link

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3.3.2 Adding a Custom Area to your Selections list When creating a Custom Area as outlined in Section 3.2.3 – Define Your Custom Area, your area will automatically be added to the Selections list.

A Custom Area will appear as follows in the list.

Selected using the Custom Area tool.

Only one (1) custom area can be added to the list and can not be added to other properties in your selections list

3.3.3 Adding Properties from your Mapviewer By using standard Microsoft functionality you can add properties of interest to your Selections list by clicking on the property in the Mapviewer.

3.3.3.1 - Adding a Single Property via the Mapviewer

To select a single property from the Mapviewer, click in the middle of the property’s boundary. It will be added to your Selections list.

Note: To override the property in the Selections list, click on a different property in the Mapviewer. This will now replace the property previously selected.

3.3.3.2 - Adding Multiple Properties using the Mapviewer

To have more than one property appear in your Selections list, hold down the ‘Ctrl key’ when clicking on the map. This will allow you to add multiple properties to your list.

3.3.4 Features of the Selections list The selections list helps to identify the property/ies or custom area you need checked for interests.

When added to the Selection list, areas of interest the list can be displayed in two forms;

Lot on Survey Properties added from Property/Advanced search results or by clicking on the map

Maximum of 10 allowed

Custom Area Properties area added using the custom area tool in the mapviewer

Maximum of 1 allowed

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Remove Select to delete a single item from the list. This will remove only that property required and will not affect any other item listed.

Clear Select to remove ALL properties from the list.

Display Select to pan your mapviewer to see ALL properties from the list.

Pan to Click on the lot listed ( ) to pan the mapviewer to view that property only.

Pan over Pass your cursor over the lot listed ( ) to confirm the properties address. An address will be displayed

( )over the property details. Where no address is known, ‘Not Available’ will be displayed.

3.4 Step 3 – Search for Interests or Order Reports? Now that you have a property in your Selections list, you are ready to check for Interests. By selecting the Interests tab you are able to access two independent functions.

This section will provide you with information on the following functions;

Interest Affecting My Area – see outcomes online before ordering reports

My Preferred Reports – order reports without checking interests online first

These functions have been made available to meet the varying needs of business. Use the preference that best meets your needs.

Select the Interest tab to proceed.

The following screen showing ‘Interest Affecting My Area’ will be displayed.

Added from Property/Advanced Search Added by using the Custom Area tool

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3.4.1 Interests Affecting My Area – online results By selecting the Interests tab the ‘Interests Affecting My Area’ option is displayed.

Use this option to find out if interests impact your selected area of interest that appears in your Selections list. The results returned will provide you with an indication of whether or not an interest that Interest Enquiry can access impacts the area identified in your selections list.

This option allows you to search ‘All’ or ‘specific types’ of interests against your area.

Note: If you don’t want to search online, select the ‘My Preferred Reports’ shutter to skip this step and bulk order reports without searching online first.

See section 3.5.2 – Order using ‘My Preferred Reports’

3.4.1.1 - Searching ALL Interests

By leaving the field blank, Interest Enquiry will search all interests available.

Enter a keyword and select the button.

This option will now return results for ALL interests currently available by Custodians through Interest Enquiry.

3.4.1.2 - Searching for Types of Interests

By entering a keyword in the field available a subset of interests will be checked and results retuned.

Enter a keyword and select the button.

This option will now return results for ALL interests who description appearing in the Interest Dictionary has the keyword within it.

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3.4.1.3 - How are the results categorised?

On completion of your search for Interests, Interest Enquiry returns the results in the results panel below the search field.

For each property and its interest, the results are bundled together for easy reference based on the outcome of the interest over the property.

Categories include;

Determined Interests These Interests have been DETERMINED as RELEVANT to one or more areas in your selection list

Potential Interests These Interests have the POTENTIAL to affect one or more areas in your selection list

Interest Not Affecting These Interests have been found to have NO RELEVANCE to one or more parcels in your selection list

Could Not Assess These Interests could not be assessed for one or more areas on your selection list. Direct your enquiry to the custodian of the interest.

A Print Summary feature is available in order for you to obtain a PDF copy of the results as seen your screen.

Note: Landgate recommends obtaining a copy of Interest Reports for verification and clarification of the outcome of each interest.

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3.4.1.4 - Understanding the results

The example below shows the typical result of an interest over a property, how it is laid out and the features available in the results panel.

Category Heading Defines the general outcome of the Interests checked

View Interest in map Click on the box to see the interest in the mapviewer. It will show you its relationship to the property

NOTE: this reliant on type of interest, how its displayed and scale of mapviewer

Interest Type Name of the Interest that was checked. Select the hyperlink to read its definition in the Interest Dictionary.

Product Name of the Product available for ordering. Select the hyperlink to read its definition in the Interest Dictionary.

Price The price of obtaining a copy of the report as defined by the custodian of the product.

Add to Cart Select the cart button to order a copy of the Product.

Note: Select the hyperlinks for the Interest or its Products to read more about them in the Interest Dictionary.

3.4.1.5 - Why isn’t the search button available?

If your search button is greyed out you will not be able to check interests. You are required to add a property or area of interest to your Selections List.

Return to Section 3.3 Step 2 – Adding to your Selections List to proceed

Category heading

View Interest in map Interest Searched

Product Available

Price and ‘Add to Cart’

Property checked

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3.4.2 Order Interest Reports without checking Interests first By using ‘My Preferred Reports’ you will be able to order Interest Reports without having to search them online first as outlined in the previous Section 3.4.1 Step 3 – Interests Affecting My Area – online results

This option provides you with a quick and easy way of obtaining written results without spending time searching for online results first.

Note: For more information on how to order reports using My Preferred

Reports see Section 3.5.2.2 – Ordering using my Preferred Reports

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3.5 Step 4 - Ordering Products To find out more information about HOW an interest affects a particular property, Interest Reports have been developed by custodians to provide you with information they want you to know about.

There are 3 ways to order Interest Reports;

Interest Affecting My Area – Order from the online results panel

My Preferred Report – Order a pre-defined set of products

Interest Dictionary – Read the definition then order the product

3.5.1 Ordering using ‘Interests Affecting My Area’ Once your results have been displayed in the results panel as outlined in Section 3.4.1 Interests Affecting My Area – online results, you are in a position to obtain confirmation of your results in writing.

Once ordered these reports will be emailed to your required address as pdf attachments.

3.5.1.1 - How to place an order using ‘Interests Affecting My Area’

From your results panel select the (add to cart) button to place an Interest Report into your shopping cart.

You will be taken to the shopping cart to confirm your item has been added.

3.5.1.2 - Completing Your Order

Once you added products to the cart you are provided with two options;

To return to Interest Enquiry from the shopping cart select

or

to complete your order select and follow the prompts. By

selecting after submitting your report, you will return to Interest Enquiry.

As a user of My Landgate, any charges will be applied to your Landgate account.

‘Add to Cart’

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3.5.2 Order using ‘My Preferred Reports’ By pre-defining your requirements, you can use the My Preferred Reports option to enable bulk ordering of reports without having to perform an ‘Interest Affecting My Area’ search first.

This is particularly useful for those that need the Interest Reports but do not have the time to assess them online.

You do not need to search interests in order to use My Preferred Reports – these are independent functions.

Note: To set-up your ‘My Preferred Reports’ preferences, see Section

5.1 – Manage ‘My Preferred Reports’

3.5.2.1 - How to place an order using My Preferred Reports

Select the My Preferred Reports shutter under the Interests tab to access your business preferences.

To bulk order your reports, select the (add to cart) button add to your shopping cart.

As you are adding bulk items to your shopping cart, the following message will be displayed to confirm the total cost of the items being added to your cart.

Add to cart

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The Shopping Cart will now be displayed with the products ordered and their individual costs.

Return to Interest Enquiry by selecting the button or complete your order by selecting and following the prompts.

3.5.2.2 - Pricing and My Preferred Reports

My Preferred Reports displays 2 sets of pricing;

Cost of Scenario Sum of individual product prices found in the scenario.

Individual product Price assigned to each product found in the scenario. A products price is determined by its Custodian.

When bulk adding to the cart, the pre-defined products for the scenario will be added to your cart for each area of interests found in your Selections list.

For the example ‘DIA products’ above, containing 2 products, the following situations might be possible – depending on the number of properties in your selections list

1 property in list 1 x scenario cost 2 products added

3 properties in list 3 x scenario cost 6 products added

10 properties in list 10 x scenario cost 20 products added

1 custom area in list 1 x scenario cost 2 products added

Cost of scenario A

Price per product in scenario A

Cost of scenario B

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3.5.3 Ordering from the ‘Interest Dictionary’

On each page containing a product name, where applicable, an (Add to Cart) option will be made available and allow you to order the report straight to your cart without having to return to Interest Enquiry.

This option is only available when you have a property already in your Selections List in Interest Enquiry.

By selecting a Product or Interest Type hyperlink within the ‘Interest Affecting My Area’ results panel, or the name of a product in ‘My Preferred Reports’, you will be taken to the Interest Dictionary.

Note: For more information on the Interest Dictionary, please see the

separate Interest Dictionary user guide.

Add to Cart

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4 Setting Up ‘My Preferred Reports’

My Preferred Reports, allows you to create customised preferences to enable bulk ordering of products available through Interest Enquiry.

This option allows you to create individual ordering preferences based on how you do business.

We understand that each business is different and requires a quick and easy way to order products. This service allows you to create a preferred group of products based on your situation

For example, pre-defining a set of products that allows you to complete due diligence for;

assessing property for potential purchase

in preparation for settlements

in preparation for developing land

to help assess environmental impact statements

to order products from one particular custodian

These are just a few examples of how you can define what products you should be ordering to meet the needs of your business.

Note: These profiles help those with processes that are repetitive or staff

that are time conscious.

It enables you to get in, order products and get out, quickly by

removing the ‘Search Interests’ step.

Identify Property Select Property Order Product

This service only saves information relating to preferred products based on how you conduct business. No property details are saved when creating these preferences.

This section provides more detailed information on how to create and maintain you’re scenario’s in My Preferred Reports.

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4.1 Creating a New Scenario In order for you to use My Preferred Reports you will need to create a profile that meets your business needs/scenario.

For new users entering My Preferred Reports, the following screen will be displayed.

For existing users entering My Preferred Reports, a list of pre-defined preferences will be listed.

To create a new scenario, select the . The following panel will be displayed.

The following elements need to be assigned in order to create your preferences;

Scenario Name This should be a name that is meaningful to you and reflects the purpose or process it supports ie DIA reports, Settlements, New Property Listings etc

Products Identify the reports required for this scenario by clicking on the check boxes for each report you need to order in the future that support this scenario.

Enter a name and select the required products

Scenario Name

List of products available

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Scroll to the bottom and select the link. The following pop-up will be displayed

Your scenario now appears in your My Preferred Reports shutter.

By selecting the expand button you can see the reports that have been saved against this scenario.

Check boxes identifying reports in scenario

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4.2 Managing My Preferred Reports My Preferred Reports allows you to amend or Delete scenarios from your profile. This section shows how to update or remove existing scenario’s.

4.2.1 Features of My Preferred Reports When opening My Preferred Reports your previously saved scenario’s will be displayed.

To view the products assigned to the scenario left click on (expand button). A list of products will appear in alphabetical order, with their individual product price on the right hand side.

To minimise the scenario click on . The products assigned to the scenario will now be hidden.

When selecting the hyperlinks you will be taken to the Interest Dictionary in order to read more about the Interest Report.

To return select the Interest Enquiry button at the bottom, left hand corner of the Interest Dictionary.

Hyperlink to Interest Dictionary

Scenarios

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4.2.2 Edit/Remove a Scenario

To change an existing scenario choose the link. A list of scenarios you have created will be provided for you to choose from.

From the drop down panel choose the scenario you wish to amend/delete. The scenario and all products will be displayed as follows.

Remove To remove a product from the scenario select the ticked

box shown as . The Tick will be removed.

Add To add a product to the scenario select the tick box

shown as . A tick will be added to this box.

Update Name To amend the scenario name, make the changes in the text Scenario Name field.

Scroll down to reveal the options to your scenario.

Cancel To cancel changes and return the scenario to its previous state.

Save To update your scenario with changes you have made.

Delete Scenario To completely remove the scenario from your list.

Amend Scenario Name

Select additional or de-select existing products from this scenario

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5 I need further information – Who do I contact? 5.1 More information about Interests

Interest Enquiry provides links to the Interest Dictionary, another My Landgate service.

The Interest Dictionary can assist in providing you with details on how to obtain further information. Please direct enquiries about Interests and Products to the respective agency (custodian) listed in the Interest Dictionary.

Contact details are also provided in each of the Interest Reports available through Interest Enquiry

Note: Landgate are not experts in the Interest information you are being provided and so can not answer any questions relating to content derived via Interest Enquiry, its products or legal understandings about Interests.

Please direct enquiries to the relevant custodian of the information.

5.2 Account, System and Product Delivery If you are having problems accessing Interest Enquiry, seeing Interests in the mapviewer or are chasing up an order that has been placed through Interest Enquiry, please contact Landgate.

Customer Contact Centre

Ph +61 8 9273 7333

Email [email protected]

5.3 An Interest is not listed – what should I do? Landgate is endeavouring to obtain access to as much information about Interests as it can. Landgate relies upon its own research as well as advice from both agencies and industry to know more about interests we should be working on.

If you want to see additional information made available through Interest Enquiry, please contact Landgate

Interest Enquiry Team

Ph +61 8 9273 0710

Email [email protected]

By providing us with details on the interests you require we will then contact the relevant custodian of that information and make arrangements for it to become available to you through Interest Enquiry and the Interest Dictionary.

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