intercultural communication in the global world

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1 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim Canada, Germany, Brazil, and Japan Intercultural Communication Intercultural Communication In the Global World In the Global World 1

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Intercultural Communication In the Global World. Canada, Germany, Brazil, and Japan. 07/30/08. Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim. 1. Table of contents. Introduction Power Distribution Social Framework Non-verbal Communication - PowerPoint PPT Presentation

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Page 1: Intercultural Communication In the Global World

107/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

Canada, Germany, Brazil, and Japan

Intercultural Intercultural CommunicationCommunication

In the Global WorldIn the Global World

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Page 2: Intercultural Communication In the Global World

207/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Introduction² Power Distribution² Social Framework² Non-verbal Communication² Time: Linear, Flexible, or Cyclical² Electronic Communication² Conclusion

Table of contentsTable of contents

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Page 3: Intercultural Communication In the Global World

307/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Communication is the process of creating and sharing information with one another

² In order to achieve effective intercultural communication we have to understand how different cultures communicate

CommunicationCommunication

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Page 4: Intercultural Communication In the Global World

407/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Communication styles differ by how

power is distributed within an

organization

² There are essentially two types:

hierarchical, and democratic

Power DistributionPower Distribution

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Page 5: Intercultural Communication In the Global World

507/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² In a hierarchical structure the most

power is held by the highest ranking

individual

Hierarchical StructureHierarchical Structure

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Page 6: Intercultural Communication In the Global World

607/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Where as in a democratic structure,

power distribution is uniformed

among the individuals

Democratic StructureDemocratic Structure

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Page 7: Intercultural Communication In the Global World

707/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Most North American businesses

have the relatively democratic

organizational patterns

² They tend to allow a free flow of

information7

Democratic StructureDemocratic Structure

Page 8: Intercultural Communication In the Global World

807/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Social Framework is based on the

amount of information that is implied

versus stated directly in a

communication message

Social FrameworkSocial Framework

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Page 9: Intercultural Communication In the Global World

907/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Understanding the differences

between a high-context culture and a

low-context culture is essential to

accurately decoding the message.

Social FrameworkSocial Framework

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Page 10: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² In high-context cultures,

the meanings of the messages are

found in the situation and in the

relationships of the communicators or

are internalized in the

communicator’s beliefs, values, and

norms

High-Context CulturesHigh-Context Cultures

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Page 11: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² In low-context cultures,

less emphasis is placed on the

context. Instead they rely on

explicit verbal messages.

Low-Context CulturesLow-Context Cultures

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Page 12: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Communication specialists estimate

that three-fourths of our

communication is nonverbal and

takes place through our behavior.

Nonverbal cues serve as the

markers of ones’ identities.

Non-verbal Non-verbal CommunicationCommunication

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Page 13: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² The way people dress, the accent

pattern, and the nonverbal way of

gesturing, all deliver messages to

others

Non-verbal Non-verbal CommunicationCommunication

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Page 14: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² A culture’s perception of time can

alter the message being

communicated

² There are three categories of time:

Linear, Flexible, or Cyclical

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TimeTime

Page 15: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² In a culture that uses linear time,

tasks are sequential

² The focus is on the task to be completed within a certain framework

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Linear TimeLinear Time

Page 16: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Cultures that view time as flexible are reluctant to strictly measure or control it.

² The focus is on the present

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Flexible TimeFlexible Time

Page 17: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² In cyclical time cultures, time

manages life and humans must adjust

to time

² Time is viewed as cyclical, circular,

and repetitive

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Cyclical TimeCyclical Time

Page 18: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² The human being does not control

time

² People must live in harmony with

nature and subscribe to the cyclical

patterns of life18

Cyclical TimeCyclical Time

Page 19: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² Examples of cyclical time cultures

include most Asian, African, and

Native American cultures

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Cyclical TimeCyclical Time

Page 20: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

² The past decade has brought many

advances in technology. These

advances are affecting the way

cultures communicate and do

business

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Electronic Electronic CommunicationCommunication

Page 21: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

ConclusionConclusion

² Different cultures have different ways to communicate, and by understanding how these cultures communicate, effective inter-cultural communication can be achieved.

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Page 22: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

THE ENDTHE END

² ANY COMMENTS/ QUESTIONS?

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Page 23: Intercultural Communication In the Global World

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07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim

Thank You..Thank You..

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