September 2016

Inter-regional workshop in Lomé,

Togo

“Local partnerships serving jobseekers

and companies”

2

OUTLINE OF THE PRESENTATION

Quebec

Emploi-Québec

Partnership structure

Emploi-Québec plans

Decentralisation of action

Range of services: individuals and companies

Joint action by partners

Conclusion

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QUEBEC IN CANADA

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QUEBEC

▪Area: 1,667,712 Km2

▪Population:8,263,600 inhabitants

16% aged over 65

22% aged between 0 and 19

▪17 administrative regions

▪101 regional county municipalities

▪1133 municipalities

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CANADA-QUEBEC ENTENTE

Responsibility for providing public employment services within its

territory devolved to the Quebec Ministry for Labour, Employment and

Social Solidarity

Budgets devolved by the Entente

Obligation concerning the presentation of accounts

Emploi-Québec is the organisation responsible for public employment

services within the Ministry

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EMPLOI-QUÉBEC - MISSION

To contribute to developing employment and the workforce, together with fighting unemployment, exclusion and poverty, with a view towards economic and social development.

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EMPLOI-QUÉBEC - SERVICES OFFERED

▪ Information on the labour market

▪ Placement service

▪ Personal assistance for entering or remaining in employment

▪ Company assistance for human resource management

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PARTNERSHIP STRUCTURE

Labour market partner commission (CPMT)

▪ Provides a link between the Quebec State authorities and partner organisations

directly involved in employment and the development of the workforce

Assumes responsibilities under the Act to Promote Workforce Skills Development

and Recognition (the 1% Act)

▪ Members appointed by the government, representing various labour market

stakeholder groups:

Employers

The workforce

Community organisations

The different levels of education

The responsible deputy minister appointed by Emploi-Québec acts as the

secretary-general

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PARTNERSHIP STRUCTURE (CONTINUED)

Labour market partner regional councils

▪ 17 regional councils composed in the same manner as the labour market

partner commission

▪ Defines the issues facing the regional labour market

▪ Creates an annual regional public employment services plan

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LOCAL AND REGIONAL STRUCTURE

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LOCAL AND REGIONAL STRUCTURE (CONTINUED)

Standard organisational diagram for a regional department

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EMPLOI-QUÉBEC ANNUAL PLANS

▪ Ministry strategic plans

▪ Emploi-Québec action plan

▪ Regional action plans

▪ Local action plans

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DECENTRALISATION OF ACTION

▪ Results-based and fund-based management

▪ The service is provided on three levels:

National (central units)

Regional (17 regional departments)

Local (166 service centres)

▪ Budgets are also allocated in accordance with the principle of decentralisation

and regionalisation; over 75% of the budget is allocated regionally

▪ Each regional department decides on the budget allocation for the local

employment centres

▪ Service and subsidy contracts are largely authorised within the local

employment centres

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RANGE OF SERVICES

▪Universal services for individuals and companies

Reception services

Placement services

Labour market information services

▪Specialist services

Individuals

Companies

▪ Joint action by partners

Sector-specific action

Round tables

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RANGE OF SERVICES - INDIVIDUALS

Specialist services

▪Employment circumstances assessment

▪Personalised journey towards integration, training and employment

▪Programmes and measures, including:

Employment assistance services

Employment preparation services

Training measures

Etc.

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RANGE OF SERVICES - INDIVIDUALS (CONTINUED)

Resources providing services

▪ Employment assistance officers in the local employment centres

▪ More than 400 service partners

Community organisations working on employability

(not-for-profit organisations)

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RANGE OF SERVICES - COMPANIES

Specialist services

▪Company circumstances assessment

▪Action plan

▪Programmes and measures, including:

Support for training and skills development

Recruitment assistance

Human resource management support

Advice and technical support concerning legal obligations

▪Follow up services

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RANGE OF SERVICES - COMPANIES

Resources providing services

▪ Emploi-Québec representatives and company advisers

▪ External consultants

▪ Educational establishments

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JOINT ACTION BY PARTNERS

Objectives

▪ To take action concerning issues affecting the labour market

▪ To improve the Emploi-Québec range of services

Examples

▪ Matching supply with demand

▪ Supporting clients

▪ Pooling expertise

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CONCLUSION

To promote local partnerships serving jobseekers and companies,

the following is necessary:

▪Decentralised structures

▪Knowledge of territorial needs and the labour market

▪Flexible, adaptable levers

▪Presentation of accounts

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Thank you!Thank you for your attention!