intelligent mail and start-the-clock
DESCRIPTION
Customer Supplier Agreements Presented by Pritha Mehra Vice President, Business Mail Entry Friday, October 17, 2008. Intelligent Mail and Start-the-Clock. Service Measurement Review Intelligent Mail Implementation Start-the-Clock. Service Measurement Review Reporting Requirements. - PowerPoint PPT PresentationTRANSCRIPT
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Customer Supplier Agreements
Presented by
Pritha Mehra Vice President, Business Mail Entry
Friday, October 17, 2008
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Intelligent Mail and Start-the-Clock
Service Measurement Review
Intelligent Mail Implementation
Start-the-Clock
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For Market-Dominant products: First-Class single piece
First-Class presort
Periodicals
Standard mail (origin and destination entry)
Package Service (4 products combined)► Single piece parcel post► Media mail► Bound printed matter► Library mail
Special services; and Single piece international mail
Service Measurement Review Reporting Requirements
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Essentials of Service Measurement:
Three data points required:
► “Start-the-clock”; when the mail entered USPS network
► “Stop-the-clock”; when did USPS effect, or in some cases attempt, delivery
► Established Service Standard for comparison
Service Measurement Review Reporting Requirements
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Service Measurement Approaches:
External Measurement (EXFC or EXFC-like)
Internal (only uses USPS captured data)
Hybrid (combination of internal and external)
Service Measurement Review Reporting Requirements
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Hybrid Measurement:
Will leverage the implementation of Intelligent Mail in May 2009
Applies to:
► First-Class (Presort)► Standard► Periodicals
Supplements mail scans from internal Intelligent Mail system with externally collected data
Service Measurement Review Reporting Requirements
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Intelligent Mail Implementation
Service Measurement Review
Intelligent Mail Implementation
Start-the-Clock
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Today► The Intelligent Mail barcode
May 2009► Basic Option► Full-Service Option
Full Service supports Hybrid Service Measurement approach
Intelligent Mail Implementation
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Intelligent Mail ImplementationFull Service Option
Requirements for Full-Service Option:
Unique Intelligent Mail barcodes on letter and flat mailpieces
Unique Intelligent Mail Tray barcodes on tray and sack Intelligent Mail Tray Labels
Unique Intelligent Mail Container barcodes on Intelligent Mail Container Placards
Electronic documentation
Appointment scheduling using FAST (when required)
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6060 PRIMACY PKWY STE 201
MEMPHIS TN 38188Address Change Service
John Doe
6449 AMBERVIEW CV
MEMPHIS TN 38141 - 8346
Unique IDs allow tracking of “nested” pieces as they are containerized
Unique Container Barcode
Unique Mailpiece Barcode
Unique Tray Barcode
Intelligent Mail ImplementationFull Service Option
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Barcode ID with Optional Endorsement Line Service Type Mailer ID Serial Number Delivery Point ZIP Code
Mailer IDMailer IDEx: “123456” USPS assigned
Serial Serial NumberNumber
Ex: “200800001”
Mailer assigned
Service TypeService TypeEx: “700” for
First-Class Mail
Routing CodeRouting CodeEx: 6449
Amberview Ct., Memphis, TN 38141834649
Barcode IDBarcode IDEx: “00” for Mixed AADC
Unique Intelligent Mail Barcode on Letter and Flat Mailpieces
Intelligent Mail ImplementationFull Service Option
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Existing Legacy Label
Transitional 10/24-digit Intelligent Mail Tray Label
Future 24-digit Intelligent Mail
Tray Label
Unique Intelligent Mail Tray Barcodes on Tray and Sack Intelligent Mail Tray Labels
Intelligent Mail ImplementationFull Service Option
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Unique Intelligent Mail Tray Barcodes on Tray and Sack Intelligent Mail Tray Labels
ZIP™ CodeZIP™ CodeEx: Memphis, TN “38141”
Content Content Identification Identification Number (CIN)Number (CIN)
3-digits describing the
tray
Processing Processing CodeCode
Ex: “1” for Automation Compatible
Serial Serial Number Number Ex:“20080001” Mailer Assigned
Mailer IDMailer IDEx: “123456”
USPS Assigned
Label Label TypeType
Ex: “1” for 6-digit MID
Intelligent Mail ImplementationFull Service Option
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Two sizes are allowed: 8"x11" label and 4"x7" adhesive label
The 8”x11” allows for a specific mailer area
Labels must be affixed to the outside of the shrinkwrap or container
8" x 11"
8" x 11"
4" x 7"
4" x 7"
MAILER/ACCEPTANCE UNIT AREA
Unique Intelligent Mail Container Barcodes on Intelligent Mail Container Placards
Intelligent Mail ImplementationFull Service Option
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Unique Intelligent Mail Container Barcodes on Intelligent Mail Container Placards
Application Application IdentifierIdentifier
“99”
Type Type IndicatorIndicator
“M”
Mailer IDMailer IDUSPS Assigned, Ex:
“123456”
Serial NumberSerial NumberMailer Assigned,
Ex: “200800000001”
The former container label did not contain a barcode
Intelligent Mail ImplementationFull Service Option
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Electronic documentation methods available now
► Postal Wizard
► Mail.dat
► Wizard Web Services
Available in 2009
► Postal Wizard
► Mail.dat
► Mail.XML
Electronic Documentation
Intelligent Mail ImplementationFull Service Option
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Visibility & Service Measurement
Service Measurement
Visibility
Electronic Mailing
Information & Payment
ReconcileElectronic
Documentation with physical mail pieces
Record/Scan at Entry
InductionStart-the-Clock
Electronic Advance
Notification
Unique BarcodesMail Preparation
ScanIn-Process
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Address Correction
Start-the-clock
Price in the Fall 2009
Intelligent Mail ImplementationFull Service Option
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Start-the-Clock
Service Measurement Review
Intelligent Mail Implementation
Start-the-Clock
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Acceptance of business mail► Entered at the BMEU
► Plant Verified Drop Shipment
► DMU Verified, Mailer Transported
► DMU Verified, USPS Transported
Start-the-Clock
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Critical Acceptance Time: The latest time mail can be presented for verification for Day Zero processing
Critical Entry Time: The latest time mail can be presented to postal operations for Day Zero processing
Customer Supplier Agreements (CSA): The CSA is a standardized agreement between the USPS and mailer which confirms the origin-entry preparation requirements, the acceptance window, and schedule of transportation times for all origin entered mail classes
Start-the-Clock
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► Critical Acceptance Time (CAT) based upon the Critical Entry Time (CET) of the Plant for each class taking into consideration the time it takes to verify the mail load of the BME
► Start-the-Clock Day 0 applies to all mailings received prior to CAT
► Customer Supplier Agreements (CSA) for large mailers desiring to deposit their mail after posted CAT as they do additional sortation
► Determining deposit times/CATs throughout workday for large mailers through Customer Supplier Agreements
BMEU Origin EntryStart-the-Clock Event
Start-the-Clock
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Here’s an example for Mail Deposited at a BMEU:
►The hours of operation for BMEU are 8:00 am to 7:00 pm
►The Critical Acceptance Time for First-Class is 5:00 pm
►The mail arrives at 2:45 pm on October 16
►The verification start time is 4:30 pm on Oct. 16
►The verification complete time is 5:15 pm on Oct. 16
►Mail passes verifications
►The Start-the-Clock Day 0 is Oct. 16 based upon the mail arrival time of 2:45
BMEU Origin EntryStart-the-Clock Event
Start-the-Clock
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► FAST appointment must be scheduled prior to CET for Day 0 processing
► On Time Arrival (met appointment time)» Start-the-Clock Day 0 is the Arrival Date
► Early Arrival» Start-the-Clock Day 0 is Arrival time or Unload start time,
whichever is first
► Late Arrival» Start-the-Clock Day 0 based on Unload start time; unload start
time must be prior to CET for Day 0 processing
Plant Verified Drop Shipment Start-the-Clock Event
Start-the-Clock
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Here’s an example for Drop-ship Mail Inducted at a Plant:
►The hours of operation for the Plant is 06:00 am to 24:00
►The Critical Entry Time for Standard Mail is 16:00 pm
►The appointment time is 15:45 pm on Oct. 16
►The mail arrives at 15:00 on Oct. 16
►Mail is unloaded at 16:15 pm on Oct. 16
►The Start-the-Clock Day-0 is Oct. 16 based upon the appointment time of 15:45 and the mail arrival prior to the appointment of 15:00
Plant Verified Drop ShipmentStart-the-Clock Event
Start-the-Clock
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DMU Verified, Mailer TransportedStart-the-Clock Event
►Same as Plant Verified Drop Shipment
►FAST appointment must be scheduled prior to CET for Day processing
►On Time Arrival (met appointment time)» Start-the-Clock Day 0 is the Arrival Date
►Early Arrival» Start-the-Clock Day 0 is Arrival time or Unload start time,
whichever is first
►Late Arrival» Start-the-Clock Day 0 based on Unload start time; unload start
time must be prior to CET for Day 0 processing
Start-the-Clock
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DMU Verified, USPS TransportedStart-the-Clock Event
► Establish CSA for Origin Entered mail
► Critical Acceptance Time (CAT) for each trailer dispatch is based upon the Critical Entry Time (CET) of the processing facility
► The transportation time between the Detached Mail Unit and the Processing Facility, as well as mail verification time must be taken into account when determining CAT
► Additional Presort separations are agreed upon for mail to determine Start-the-Clock by dispatch
► Container readiness per the Start-the-Clock rules established in the CSA is validated by the DMU acceptance clerk
Start-the-Clock
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Question Time
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Special Email Address
We want to hear from you.
If you have additional questions about a subject, if you want to offer feedback and suggestions regarding
the presentation, use this email account.
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Next Week
Friday, October 24, 2008, at 11:00 a.m.
Customer Supplier Agreements
Presented by:
Pritha MehraVice President, Business Mail Entry
and
Susan PlonkeyVice President, Business Customer Relations
Have a good weekend!