State of the art integrity assessment technology

Steven Maguire

Senior Retail Technology Consultant

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Our Mission

Intelligent Solutions To Drive Your Retail

Operations To The Next Level

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Our Approach:The 5 Fundamentals

Controlling Your Stock

Managing Your Suppliers

Managing YourCustomers

Controlling Your Cash

Managing YourStaff

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Where Savvy Integrity Fits In Our Product Mix

Managing Your Suppliers

Managing YourCustomers

Managing YourStaff

Controlling Your Stock

Controlling Your Cash

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Where Savvy Integrity Fits In Our Product Mix

Managing YourStaff

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Understanding the Concept

What is an Integrity Test?

• 120 question computer based test• Sat by potential new hires, either before of

after interview• Takes around 20 minutes per test• Tailored to the role relevant to the new hire• Proven globally by some of worlds best

known organisations

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Establishing a Business case for Savvy Integrity

”It’s almost back to school time. Steal some office supplies.””

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Agenda

• Employee Theft: Current Challenges & Solutions– Background – Existing Technologies– Dispelling the Myths

• Savvy Integrity: Disruptive Technology– Product Overview

• Case Study – Office Depot• Business Considerations

Intelligent Solutions to Drive Your Retail Operations to the Next LevelIt is what it is….

• “After Ireland, the UK ranks as the worst in Western Europe for theft by dishonest members of

• staff, with 34% of all shrinkage originating from within”. Source: Global Retail Theft Barometer 2010

• “…Although all other offences were down employee theft rose in the year 2009/2010…”

• Retail theft in 2009 amounted to some £426 million and that over 50% of this related to employee theft”. The British Retail

Consortium

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Existing Theft Prevention Technologies

• “In 2008, the amount spent by UK retailers on security measures came to £838 million, third only behind France and Germany”.

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Lots of Advanced Security Technologies…

& Same Old Statistics

Intelligent Solutions to Drive Your Retail Operations to the Next Level

US Numbers

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Employee Theft Motivators

What Makes a Thief?

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Theft Prevention TechnologiesExist… So what’s not working?

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Understanding the Concept

Savvy Integrity

Through necessity the State of Israel hasbecome the global leader in security and behavioral screening

Savvy Integrity developers are frequentlyemployed to provide behavioral consultancy services to security organisations such asthe CIA

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Savvy Integrity: A Disruptive Technology

Identifies potentially dishonest candidates before they become

employeesImmediately &

accurately measures

candidates’ integrity level

Targets attitudes &

norms rather than

intuition

Hiring Manager receives only SERIOUSLY SCREENED (QUALIFIED) CANDIDATES

Non biased,

non invasive 21 min

test

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Savvy Integrity Highlights

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Savvy Integrity: Implementation & Output

One Integrated Platform• User & diversity friendly• Multimedia (audio & visual) • 20 minute test using only a mouse

THEFT

BRIBERY

ACCOUNTABILITY

SUBSTANCE ABUSE

LOYALTY

GAMBLING

•Provides problematic indicators for follow-up interview•Context related authorisations• Highly Secure Data Encryption

Ability to set thresholds & weights per job position

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Global Presence

Mexico

Israel

The NetherlandsUK

BrazilSouth Africa

•Established 1997•500,000 Tests Worldwide (8 languages)•Groundbreaking Technology for mass recruitment

United States

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Savvy Integrity Customers Say…

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Office Depot Case Study

How do we know it works?

Out of 2400 that passed

Savvy Integrity

4 individuals engaged in employee

theft

Out of 600 not taking Savvy

Integrity

18 Individuals

engaged in employee theft

Statistics Don’t Lie!!

Intelligent Solutions to Drive Your Retail Operations to the Next Level

OfficeDepot Case Study: Summary

• 2400 Took Savvy Test• 600 Did Not

• Savvy Recruits – 4 Engaged in Theft• Non Savvy Recruits - 18 Engaged in Theft

• Recruits who did not go through Savvy process were 18 times more likely to steal from Office Depot

Intelligent Solutions to Drive Your Retail Operations to the Next Level

A Further Benefit

Apart from being honest, an employee with high integrity tends to:

• Take pride in customer service• Represent your organisation well• Turn up on time• Be good for team morale• Go the extra mile

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Savvy Integrity ROI and Your Business

Cost of Bad Hire

Cost of “good” hire not caught

If somebody is taking £10 a day on a turnover of £1,000 that's only 1% and you might think you can live with that. But if you're pulling in 6% profit (£60) on that £1,000, then thieves are taking 1/6 of your profits. These losses need to be seen as a percentage of net profit not of gross turnover

.

Counter Employee Behaviors linked statistically with low integrity: absenteeism, tardiness, poor customer relations, unwarranted absenteeism, misuse of corporate funds etc.

Cost of a Highly

Accurate Integrity Test

Savvy Integrity sells for €30 per test, for volume sales

ROI L o u d a n d C l e a r ! ! ! !

Intelligent Solutions to Drive Your Retail Operations to the Next Level

Thank You.