integration of prince2® and m o r® 1 john fisher

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BPUG 2009 Integration of PRINCE2™and MoR® The PRINCE2 Cityscape logo™ is a Trade Mark of the Office of Government Commerce in the United Kingdom and other countries MSP™ is a Trade Mark of the Office of Government Commerce M_o_R® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries The Swirl logo™ is a Trade Mark of the Office of Government Commerce

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If this presentation is of interest visit http://www.bpugcongress.com to find out when the next event is taking place. Presentation by: John Fisher - Director, UnconfuseU Ltd & Chief Examiner, M_o_R® Many people recognise PRINCE2® and M_o_R as sister products, coming from the same OGC /APM Group stable. This view however misses an important concept that this are not sister products but a marriage between two methodologies. Very little has been published on how these two different methodologies integrate. This presentation takes the very simple concept of a single project run under the PRINCE2 methodology and shows how M_o_R can be integrated to produce an all encompassing approach that manages risk in an effective and efficient way. The presentation discusses the current (2005) version of PRINCE2 and maps it across to M_o_R demonstrating several useful approaches that Project and Risk Managers can take. Using examples throughout, the audience will gain practical understanding of the power and ease as to how to join these two methods on their projects.

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Page 1: Integration Of Prince2® And M O R® 1 John Fisher

BPUG 2009

Integration of PRINCE2™and MoR®

The PRINCE2 Cityscape logo™ is a Trade Mark of the Office of Government Commerce in the United Kingdom and other countriesMSP™ is a Trade Mark of the Office of Government CommerceM_o_R® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countriesThe Swirl logo™ is a Trade Mark of the Office of Government Commerce

Page 2: Integration Of Prince2® And M O R® 1 John Fisher

10 things from MoR® that can help your PRINCE2™

Project today

Page 3: Integration Of Prince2® And M O R® 1 John Fisher

The problems• MoR® is seen as completing the set of

three• PRINCE2™ light on risk management• PRINCE2™ projects still failing to manage

risk

Page 4: Integration Of Prince2® And M O R® 1 John Fisher

Evidence• Delivering training in both PRINCE2™ and

MoR®• Marking MoR® Practitioner Papers• Reviewing many projects over many years• Role as Risk Manager• NAO Reports

Page 5: Integration Of Prince2® And M O R® 1 John Fisher

Solution?• PRINCE2™ 2009• Until then:

– Many concepts in MoR® that can be applied to PRINCE2™ projects

– Simple, low cost but very effective

Page 6: Integration Of Prince2® And M O R® 1 John Fisher

1. Identifying the Context

Page 7: Integration Of Prince2® And M O R® 1 John Fisher

Multiple use of Context in PRINCE2™

CS1 – MP1Agreeing a Work Package

SU4 Preparing a Project brief SB4 Updating

The Risk Log

Page 8: Integration Of Prince2® And M O R® 1 John Fisher

Context Techniques

SWOTPESTLE

PROCESS MAPS

RACI

Page 9: Integration Of Prince2® And M O R® 1 John Fisher

2. Risk Descriptions

Page 10: Integration Of Prince2® And M O R® 1 John Fisher

Poor Risk Description

Page 11: Integration Of Prince2® And M O R® 1 John Fisher

Preferred Approach• Risks should be described in a clear and

unambiguous way• The preferred approach is:

– Risk Cause (source of risk)– Risk Event (threat or opportunity)– Risk Effect (impact should it arise)

Page 12: Integration Of Prince2® And M O R® 1 John Fisher

Question• Is the following a well defined risk?

– Because of poor security vetting procedures– There is a risk that an inappropriate person is

employed– Which might mean that company secrets are

leaked to the press

So what?

Page 13: Integration Of Prince2® And M O R® 1 John Fisher

Why is this Important?• Description linked to mitigation actions• Options include:

– Remove the cause– Reduce (threat) or maximise (opportunity) the

likelihood of the event – Reduce the effect (impact)

Page 14: Integration Of Prince2® And M O R® 1 John Fisher

3. Estimating for risk

Page 15: Integration Of Prince2® And M O R® 1 John Fisher

Probability and Impact• Projects don’t always define the estimation

scoring• Qualitative assessment means different

view points and therefore different scores• What do you really mean when you say a

risk has a “medium probability”?

Page 16: Integration Of Prince2® And M O R® 1 John Fisher

Measuring Probability

Probability Criteria

Very Low Virtually impossible: 0 – 5% Low Low but not impossible: 6 – 25%

Very High > 75%High More likely to occur than not: 51%- 75%Medium Fairly likely to occur: 26 – 50%

©Crown Copyright 2005 Reproduced under licence from OGC

Page 17: Integration Of Prince2® And M O R® 1 John Fisher

Different Impacts• Some risks will have an

impact on one or more of:– Cost– Time– Resources– Quality – Scope– Benefits– Security

• Need to consider multiple impacts.

Page 18: Integration Of Prince2® And M O R® 1 John Fisher

4. Appetite and Tolerance

Page 19: Integration Of Prince2® And M O R® 1 John Fisher

Appetite and Tolerance – The Difference

• Risk Appetite:– Attitude towards risk taking– Willingness to tolerate a situation– What is and what is not acceptable

• Tolerance– Levels of exposure which when exceeded

trigger a response– How bad does it have to be before I escalate?

Page 20: Integration Of Prince2® And M O R® 1 John Fisher

Appetite and Tolerance Summary

Corporate or Programme

Management

Project Board

Project Manager

Appetite – 20 days delay

Tolerance – 15 days delay

Tolerance – 10 days delay

Page 21: Integration Of Prince2® And M O R® 1 John Fisher

5. Aggregated Risk

Page 22: Integration Of Prince2® And M O R® 1 John Fisher

What is Aggregation?• Aggregation is the net effect of the threat

and opportunity assessments when combined together

• In other words “what if several risks materialise at the same time”?

• PRINCE2™ doesn’t consider this eventuality

Page 23: Integration Of Prince2® And M O R® 1 John Fisher

Example• The project has identified 3 risks causing delay to

the project:– Risk 3 – an additional 5 days for user training– Risk 7 – extra 4 day delay to training due to staff

sickness– Risk 12 – delay of 10 days due to staff unavailability

for training because of operational needs• If Project Board Risk Tolerance is 15 days,

aggregated risk exceeds this.

Page 24: Integration Of Prince2® And M O R® 1 John Fisher

6. Risk Owners

Page 25: Integration Of Prince2® And M O R® 1 John Fisher

Different Definitions• PRINCE2™:

– Risk owner should be the best person to keep an eye on the risk

• MoR®:– named individual who is responsible for the

management and control of all aspects of the risks assigned to them, including the implementation of the selected actions to address the threats or to maximise the opportunities.

Page 26: Integration Of Prince2® And M O R® 1 John Fisher

7. Mitigation Actions

Page 27: Integration Of Prince2® And M O R® 1 John Fisher

Choosing What to do• Prevent – Remove the cause• Reduce – Carry out an action to reduce the

probability and or impact of the risk• Accept – The risk is below the agreed risk

appetite for the risk• Contingency – Carry out an action to reduce

the impact of the risk when it occurs

Page 28: Integration Of Prince2® And M O R® 1 John Fisher

Transference• You can only transfer the financial aspects

of a risk• Giving the risk to someone else isn’t

necessarily transferring the risk• Common transference actions include

penalty clauses and insurance

Page 29: Integration Of Prince2® And M O R® 1 John Fisher

Mitigation Actions and Appetite

Inherent Risk Residual Risk Risk Appetite

Start Point Where we areWhere

we want to be

Page 30: Integration Of Prince2® And M O R® 1 John Fisher

Mitigation Actions and Appetite

Inherent Risk Residual RiskRisk Appetite

Start Point Where we areWhere

we want to be

Page 31: Integration Of Prince2® And M O R® 1 John Fisher

Mitigation Actions and Appetite

Inherent RiskResidual RiskRisk Appetite

Start PointWhere we are is where we want to be

Page 32: Integration Of Prince2® And M O R® 1 John Fisher

8. Reporting Risk

Page 33: Integration Of Prince2® And M O R® 1 John Fisher

No Risk Reporting in PRINCE2™?

• PRINCE2™ reports don’t have risk in their Annex A Product Descriptions

• Risk reporting can be integrated into Checkpoint or Highlight Reports

• Standard measures include:– Summary Risk Profiles – Dashboard metrics

Page 34: Integration Of Prince2® And M O R® 1 John Fisher

Possible Reporting Mechanisms• Dashboard Metrics:

– New risks this period– Closed risks this period– BRAG Totals:

• Black 2• Red 8• Amber 15• Green 1

– Trend Summary (number rising, falling or neutral)

Page 35: Integration Of Prince2® And M O R® 1 John Fisher

9. Learn the Lessons

Page 36: Integration Of Prince2® And M O R® 1 John Fisher

Experience is the Best Teacher• What do you do:

– When a risk materialises that you didn’t identify?

– A mitigation didn’t work?– Risk owners don’t own the risk?

Page 37: Integration Of Prince2® And M O R® 1 John Fisher

Lessons Learned Log• Make sure you review what happened and

document it• Make changes to your risk management

processes if they aren’t working• Carry out regular risk Healthchecks• Formal update in SB5 Reporting Stage

End – but don’t wait that long if its urgent!

Page 38: Integration Of Prince2® And M O R® 1 John Fisher

10. Manage Risk

Page 39: Integration Of Prince2® And M O R® 1 John Fisher

The Missing Piece• Many projects:

– Have a Risk Log– Populate the Risk Log with output from risk

workshops– Define good risks and mitigation actions– Totally ignore risks until the next Project

Board meeting

Page 40: Integration Of Prince2® And M O R® 1 John Fisher

Missed Opportunities to Review Risks

• Risk should be reviewed throughout:– Planning– Controlling a Stage– Managing Product Delivery– Stage Boundaries– Directing a Project

Page 41: Integration Of Prince2® And M O R® 1 John Fisher

Summary

Page 42: Integration Of Prince2® And M O R® 1 John Fisher

10 Simple ways to add value1. Identifying the

context2. Risk descriptions3. Estimating for risk4. Appetite and

Tolerance

5. Aggregated risk6. Risk owners7. Mitigation actions8. Reporting risk9. Learn the lessons10.Manage the risk

Page 43: Integration Of Prince2® And M O R® 1 John Fisher

Any Questions?