integration of domestic passenger service charge into airline ticket
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Integration of the Domestic Passenger Service Charge into Airline Ticket
Ninoy Aquino International Airport Terminal 3May 17, 2012
Department of Transportation and CommunicationsManila International Airport Authority
NAIA Improvement Program
Facilities
Systems
People
NAIA Terminal 1Rehabilitation
NAIA Terminal 3Completion Works
QMS
Time Slotting
Organizational Restructuring
Passenger Service ChargeIntegration
Queue
Departure Process
Gate Initial Screen Check-in DPSC Final
Screen Boarding
What is the DPSC?
• Domestic Passenger Service Charge;• Its the P200 departing passenger pays at the
terminal;• Airport Fees used to improve, maintain and
operate the terminal;• Its another booth passengers have to pass
through
Gate Initial Screen Check-in DPSC Final
Screen Boarding
Departure Process
Gate Initial Screen Check-in Final
Screen Boarding
Departure Process
Domestic Passenger Traffic(‘000)
1985 1990 1995 2000 2005 2010 20150
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
Actual Forecast
Year
Pass
enge
rs
PASSENGER AIRLINE MIAA
DPSC
Ticketing Process
TICKET
Benefits of Integration
• Additional space for passenger movement• Process comparable with other airports
worldwide• One less queue
Timeline
MOA Signing
May 2012 August 2012 August 2013
Airline System Configuration and Information Drive
Transition Period
•Airlines to collect DPSC at Point of Sale•MIAA to collect from pax who bought tickets before August 1, 2012•Gradual Reduction of DPSC counters
FullImplementation
Future Plans
Domestic International
Our PartnersIñigo ZobelPresident & Chief Executive OfficerAir Philippines Corporation
Lance Y. GokongweiPresident & Chief Executive OfficerCebu Air, Inc.
Ramon S. AngPresident & Chief Executive OfficerPhilippine Airlines, Inc.
Avelino DL. ZapantaPresident & Chief Executive OfficerSoutheast Asian Airlines (Seair) Inc.
Ramon V. Guico IIIPresident & Chief Executive OfficerWCC Aviation Company (Sky Pasada)
Alfredo M. YaoPresident & Chief Executive OfficerZest Airways, Inc.
END OF BRIEFING
DOTC - MIAA
Domestic Carriers
Sec. Roxas GM Honrado
I. Zobel L. Gokongwei R. Ang
A. Zapanta R. Guico III A. Yao