integrating performance incentives into financial management

28
5/4/2017 1 Integrating Performance Incentives into Financial Management Presented by: Peter R. Epp, CPA May 4, 2017 Overview Summary of Value Based Payment (VBP) Initiatives Underlying VBP Payment Methodologies and Keys to Success Base Compensation Models Quality Incentive Payments Total Cost of Care Global Budgets/Payments Care Coordination Payments New Core Competencies Overview of ACOs/IPAs Financial and Operational Considerations 2

Upload: others

Post on 11-Nov-2021

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Integrating Performance Incentives into Financial Management

5/4/2017

1

I n t e g r a t i n g P e r f o r m a n c e I n c e n t i v e s

i n t o F i n a n c i a l M a n a g e m e n t

P r e s e n t e d b y : P e t e r R . E p p , C P A

M a y 4 , 2 0 1 7

O v e r v i e w

Summary of Value Based Payment (VBP) Initiatives

Underlying VBP Payment Methodologies and Keys to

Success

– Base Compensation Models

– Quality Incentive Payments

– Total Cost of Care – Global Budgets/Payments

– Care Coordination Payments

New Core Competencies

Overview of ACOs/IPAs

Financial and Operational Considerations

2

Page 2: Integrating Performance Incentives into Financial Management

5/4/2017

2

A l l P a y o r s A r e M o v i n g To w a r d s a n

E v o l v i n g D e f i n i t i o n o f “ Va l u e ”

3

Value =

Health Outcomes

+

Total Healthcare Spend

+

Access

V B P I s Ta k i n g t h e N a t i o n b y

S t o r m

Medicare expects to have 90% of all payment tied to value and

quality by 2018

State Medicaid agencies are implementing VBP initiatives at

lightening speed

– California (APM)

– Massachusetts (coupled with DSRIP)

– New York (coupled with DSRIP)

– Oregon (APM)

– Tennessee (TennCare) – New for 2017

– Others…..

4

Page 3: Integrating Performance Incentives into Financial Management

5/4/2017

3

Te n n C a r e ’ s P a t i e n t C e n t e r e d

M e d i c a l H o m e I n i t i a t i v e

TennCare’s 3 MCOs will launch a statewide PCMH program, in

waves, starting with 20 practices on January 1, 2017

It is expected that by 2020, approximately 65% of TennCare

members will have joined the PCMH program

There are specific PCMH eligibility requirements

Required services

– Team-based care and practice organization

– Knowing and managing your patients

– Patient-centered access and continuity

– Care management and support

– Care coordination and transitions

– Performance measurement and quality improvement

Use of a statewide Care Coordination Tool

5

Te n n C a r e ’ s P a t i e n t C e n t e r e d

M e d i c a l H o m e I n i t i a t i v e

TennCare’s 3 MCOs will launch a statewide PCMH program, in

waves, starting with 20 practices on January 1, 2017

– Current fee-for-service payment for delivery of services remains

– Practice support payments (monthly payment, per member per month

(PMPM) based on PCP assignment by MCO

• “Practice Transformation Payment” - $1 PMPM for first year only

• “Activity Payment” – risk-adjusted $ PMPM for duration of program ($4

PMPM average)

− Beginning in 2019, portion goes “at-risk” based on quality and efficiency scores

– Outcome payments :

• Total Cost of Care (TCOC) for PCMH practices with greater than 5,000

members

• Efficiency Metric Improvement for practices with fewer than 5,000 members

• To receive either type of outcome payment, must earn a minimum # of

quality stars and show improved efficiency

6

Page 4: Integrating Performance Incentives into Financial Management

5/4/2017

4

V B P A r r a n g e m e n t s – “ T h e 3 -

L e g g e d S t o o l ”

VBP arrangements contain a hybrid of

several different payment methodologies to

incentivize and tie together desired

behaviors

The key components of VBP arrangements

include:

Base Compensation Models

• Fee-for-service

• Partial capitation

Care Coordination Fee PMPM

Quality Incentive Payments

Global Payments/Budgets

• Surplus-sharing/Risk-sharing

• Global capitation

7

Care Coordination

Qu

ality

In

ce

ntive

Pa

ym

en

ts

V B P A r r a n g e m e n t s

Preparation for VBP requires an understanding of the key

metrics that drives each payment methodology

− Quality and risk-adjusting embedded through-out

8

Payment Model Key Metric

Base Compensation Move from “per visit” to

“per patient” (capitation)

Care Coordination New core competencies

and cost

Quality Incentive

Payments

Measuring performance

metrics

Global Budgets/Payment Monitoring the total

health care spend (and

quality)

Page 5: Integrating Performance Incentives into Financial Management

5/4/2017

5

B a s e C o m p e n s a t i o n P a y m e n t

M o d e l s ( I n - H o u s e S e r v i c e s )

As VBP arrangements evolve, payments to FQHCs will change away

from the traditional “per visit” model

Payment will be moving towards quality outcomes and patient-

centeredness

Medicare’s VBP initiative includes base compensation payments

“being linked to quality”

‒ A % of a provider’s Medicare FFS payments are withheld and

redistributed based on performance/quality

9

Revenue/Cost

“Per Visit”

Revenue/Cost

“Per Patient”

P r i m a r y C a r e C a p i t a t i o n M o d e l s

Partial Capitation Arrangements

10

Patient A Patient B

Annual Revenue Rate ($25 PMPM) ×

12 months = $300

Rate ($25 PMPM) ×

12 months = $300

Annual Cost:

Cost per visit $125/visit $125/visit

# of visits per year 2 visits/year 3 visits/year

Annual Cost $250 $375

Financial Success $50 $(75)

How does a health center manage financial risk? One patient with

unusually high utilization can have a dramatic downward impact on

financial performance!

Page 6: Integrating Performance Incentives into Financial Management

5/4/2017

6

P r i m a r y C a r e C a p i t a t i o n M o d e l s

The paradigm shift in managing primary care capitation

Fee-For-Service Capitation

Payment Model Payment based on the #

of units (visits) provided

Payment based on the # of

patients assigned to the

Center

Revenue Equation # of units × rate = revenue # of patients × rate PMPM ×

12 months = revenue

Financial Success Increase productivity and

the # of units to increase

revenue

Reduce the cost per unit,

manage patient utilization

and minimize risk through

increased # of patients and

improved health outcomes

Increased Provider

Productivity …

More visits =

Increased revenue

More capacity More

patients = Increased revenue

11

I m p r o v i n g E f f i c i e n c i e s A n d

R e d u c i n g T h e C o s t P e r V i s i t

All-inclusive cost per visit analysis

The following variables impact the all-inclusive cost per visit and

must be managed to improve financial performance:

• Salary levels and staffing mix

• Support staff ratios (direct care versus patient support)

• Amount of enabling and ancillary services

• Administrative/overhead infrastructure

• Provider productivity/clinician capacity

Center’s will continue to monitor/manage these cost/operating metrics

as they move to Value Based Payment!

$ 1,542,100

⁼ $ 154.21 per visit10,000 visits

12

Page 7: Integrating Performance Incentives into Financial Management

5/4/2017

7

P r i m a r y C a r e C a p i t a t i o n M o d e l s

Impact of Productivity – Capitation Models

Provider A Provider B Provider C Provider DProvider "capacity" (visits) 3,000 3,500 4,000 4,000 Average Visits per Patient 3.50 3.50 3.50 3.00 Panel Size (Members) 857 1,000 1,143 1,333

Number of Member Months (Members x 12) 10,286 12,000 13,714 16,000 Capitation Revenue PMPM $42.50 $42.50 $42.50 $42.50 Total Revenue 437,143 510,000 582,857 680,000

Total Expenses (driven by volume) 506,250 512,500 518,750 518,750

Surplus/(Loss) ($69,107) ($2,500) $64,107 $161,250

13

To d a y – E v a l u a t i n g C o s t P e r

P a t i e n t

14

Service Description

Patient

Utilization Unit Cost

Annual Cost

per Patient

Primary Care 3 visits PMPY $175 per visit $ 525

Behavioral Health Care 1 visit PMPY $100 per visit 100

Care Management (PCMH) 1 patient $75 per patient 75

?????

Total Direct Care 700

Administration/HIT 20% of direct 140

Total Cost PMPY $ 840

Total Cost PMPM $ 70

Simple Cost PMPM Calculation – Per Visit per Patient Basis:

– Payors risk-adjust capitation payments and generally pay more for more complex patients

– The analysis would be further enhanced if utilization and cost were analyzed on a per procedure basis (use of a cost-based charge structure)

Utilization varies by health condition of

patient!

Page 8: Integrating Performance Incentives into Financial Management

5/4/2017

8

V B P – Q u a l i t y M e t r i c s &

I n c e n t i v e P a y m e n t s

“Value-inspired” metrics, of late, revolve around the following

areas: measures

– Patient quality measures

– Process measures

– Population health metrics

– Patient satisfaction measures

– Access

– Care coordination

Measurement and payment thresholds include -

– Event based

– Population based

Maintenance

Improvement

15

V B P – Q u a l i t y M e t r i c s &

I n c e n t i v e P a y m e n t s

Understand metrics being measured

– Discussion of metrics selected

– Calculation of the metric (including data elements)

– Identify benchmarks

– Evaluate current performance and anticipated future

performance

Project revenue based on anticipated performance and

benchmarks

– Fixed payment per measure for improvement

– Fixed payment per measure for maintenance

– Incremental bonus based on movement of metric

– Composite scoring across multiple metrics

– Amount of surplus-sharing/risk-sharing payments earned

16

Page 9: Integrating Performance Incentives into Financial Management

5/4/2017

9

V B P – Q u a l i t y M e t r i c s &

I n c e n t i v e P a y m e n t s

Types and how payment determined

17

Type of Payment Formula to Earn Payment Examples

Fixed amount paid for

improvement of metric

Improvement of metric

from one quartile to

another

Various HEDIS

measures

Fixed amount paid for

maintenance of metric

Maintain metric that

currently exceeds the

specific percentile

Various HEDIS

measures

Incremental bonus based on

size of movement in metric

Amount of payment

increases incrementally

based on size of % change

Reduction in

urgent/non-emergent

ER use

Composite scoring across

multiple metrics

Negotiated set of metrics

assigned points; % earned

based on number of points

scored versus total points

available

Numerous HEDIS

measures defined that,

as a group, determine

payment

V B P – Q u a l i t y M e t r i c s &

I n c e n t i v e P a y m e n t s

Understand the total pool of funding available assuming all

metrics met

Method for projecting quality incentive payments

1. Identify current actual performance of metric

2. Project improvement/reduction in metric over time

3. Compare to benchmark(s)

4. Determine amount of projected payment based on payment

formula

5. Reserve %

18

Page 10: Integrating Performance Incentives into Financial Management

5/4/2017

10

V B P – Q u a l i t y M e t r i c s &

I n c e n t i v e P a y m e n t s

19

Example of composite scoring formula

– Analysis of metric

– Comparison to benchmark

Measure

Current

Actual

Year One Year Two

Improve % Metric Improve % Metric

Cervical Cancer

Screening40.00% 25% 50.00% 15% 57.50%

Measure

Benchmarks Projected Score

25th %-tile 50th %-tile 75th %-tile Year One Year Two

Cervical Cancer

Screening

50.00% 60.00% 70.00%2 2

2 points 4 points 6 points

V B P – Q u a l i t y M e t r i c s &

I n c e n t i v e P a y m e n t s

20

Example of composite scoring formula (continued)

– Composite scoring and amount of payment

Year One Year Two

Total Points – all measures 15 30

Total Available Points (10 metrics) 60 60

% of Total Attained 25% 50%

QIP $ Available PMPM $ 5.00 $ 5.00

# of Member Months 100,000 100,000

Maximum QIP Pool Available $ 500,000 $ 500,000

Total Projected QIP $ 125,000 $ 250,000

Page 11: Integrating Performance Incentives into Financial Management

5/4/2017

11

S u c c e s s i n V B P A r r a n g e m e n t s

f o r I n - H o u s e S e r v i c e s

As Centers move away from fee-for-service payment arrangements to

VBP, patient-centered care, the drivers of success expand:

Proper coding of services provided required for appropriate risk-

stratification of patients

Managing provider productivity impacts panel size and thereby revenue

Managing the cost per patient

• Improving cost efficiencies (per visit or per unit)

• Monitoring clinical staff capacity and panel sizes

• Managing patient utilization and health condition

– Actuarial mix of patients including cost and utilization patterns

– Unusual utilization patterns and drilling down to the patient level and

identifying high utilizers of services

– Improving quality metrics and accessing incentive payments

21

V B P – S u r p l u s / R i s k - S h a r i n g

Revenue projection – complicated and various

assumptions

– Targeted Spend/Benchmark – Use of historic claims

versus Medical Loss Ratio (MLR)

– Projection of actual spend

– Surplus-sharing and risk-sharing %s

– Impact of quality scores on distribution amount

– Timing of payments – interim versus annual

22

Page 12: Integrating Performance Incentives into Financial Management

5/4/2017

12

V B P – S u r p l u s / R i s k - S h a r i n g

Example revenue projection

23

$ PMPM

# of Member

Months Total Amount

Targeted Spend/Benchmark $500.00 100,000 $50,000,000

Actual Spend (Projected) $475.00 100,000 $47,500,000

Projected Surplus (Deficit) $25.00 $2,500,000

Surplus-Sharing % 50%

Amount Available for Distribution $1,250,000

Quality Score 75%

Adjusted Distribution for Quality Score $937,500

S u r p l u s / R i s k - S h a r i n g – K e y

C o n s i d e r a t i o n s

Key items which impact success:

Panel formation

– Enrollment

– Attribution

Development of overall budget

– Utilization assumption based (bottom up) – “Paid Claims”

– Historic baseline or revenue based (top down) – “Medical Loss

Ratio”

Protections against outliers

– Stop Loss

– Carve-Outs

– Risk Corridors

– Reserves

24

Page 13: Integrating Performance Incentives into Financial Management

5/4/2017

13

B u d g e t / B e n c h m a r k S e t t i n g

Setting a Budget Target – “Bottom-Up” Approach:

Service Description

Expected

Utilization Unit Cost

Cost Per Patient

Per Year

Inpatient Care 1 $3,000 per discharge $ 3,000

Emergency Services 1 $500 per visit 500

Specialty Care 2 $150 per visit 300

Primary Care* 3 $125 per visit 375

Behavioral Health Care* 1 $100 per visit 100

Laboratory 8 $25 per lab test 200

Radiology 2 $100 per xray 200

Pharmacy 12 $25 per script 300

PCMH Services* 170

Administration/HIT 855

TOTAL – Per Member per Year $6,000

Understand “look-back” periods!

25

Differs based on Health Condition

of Patient

U s i n g T h i r d - P a r t y C l a i m s D a t a

Analyze the high cost and high utilizing members

Combine Claims data files– Determine the Total Cost of Care by patient and PMPM

– Determine Total Cost of Care for patients with like conditions

(e.g., all diabetic patients regardless of comorbidities)

Stratify the high cost/high utilizing members and develop

plans to better manage care and reduce the Total Spend– Clinical interventions to manage utilization

– Outreach efforts/patient engagement

– Specialty referral practices and high cost specialists

Link to EHR/PMS, ED Use and High Risk Member Reports

Analyze “systemic” anomalies– Physician practice patterns – cost and outcomes

– Specialty referral practices and high cost/low quality specialists

– Care locations

26

Page 14: Integrating Performance Incentives into Financial Management

5/4/2017

14

S u r p l u s / R i s k - S h a r i n g – K e y

C o n s i d e r a t i o n s

Keys to Success:

Monitor the cost and utilization of services provided by other providers:– Analyze total cost PMPM by actuarial class– Cost per unit (visit or procedure)– Utilization trends– Identify high cost patients– Identify high utilizers of services– Analyze high cost providers (unit cost)– Further analyze by health condition– Ensure quality measures are met

Health information exchange systems

Quality partners have been identified and arrangements executed

Informatics and data reporting systems to manage all services provided to the patient

Benchmarks and expected utilization patterns identified27

C a r e C o o r d i n a t i o n F e e s

One of the foundational elements of most, if not all, VBP

arrangements is the need for effective care coordination and

management

Third party payors are sometimes including care coordination

fees in their VBP arrangements, however health centers need

to sell the value of the care coordination proposal− Stand-alone fee PMPM

− Advance against future shared-savings distributions

Development of a proposed care coordination fee:− What services are required?

− What services should be provided at the health center sites

versus reside at the ACO/IPA level?

− How to “cost-out” care coordination services?

28

Page 15: Integrating Performance Incentives into Financial Management

5/4/2017

15

C a r e C o o r d i n a t i o n S e r v i c e s

What care coordination/management services are required to

be successful under VBP?

* May be provided by the ACO/IPA

29

Service Type Health Center ACO/IPA

Care Managers √

Care Management Central

Support and Technology√

Data Analytics Technology and

Support√* √

Health Informatics √* √

Quality Improvement √ √

Others ??? ???

C a r e C o o r d i n a t i o n C o s t s – H e a l t h

C e n t e r

Costs must be assigned to care coordination services identified

Example - care managers Care manager capacity (productivity)

Patient utilization

Number of care managers required = # of patients ÷ average

panel size• Panel sizes may be impacted based on risk-stratification of patients

Capacity: Patient Utilization:

# of service units/FTE # of service units/patient/year

(e.g. 2,800/FTE) (e.g. 4/patient/year)

Average Panel Size = 700 patients/FTE

30

Page 16: Integrating Performance Incentives into Financial Management

5/4/2017

16

C a r e C o o r d i n a t i o n C o s t s – H e a l t h

C e n t e r

Example calculation of cost of care coordination services –− Total cost and PMPM

31

Service Type Costing MethodologyCost

Estimate

Care Managers 4.00 FTE X $60,000 $ 240,000

Quality Improvement 1.00 FTE X $75,000 75,000

Health Informatics 1.00 FTE X $75,000 75,000

Support Staff 1.00 FTE X $30,000 30,000

Care Management/Data Analytics Technology Solutions

Covered by ACO/IPA (charged to the center?)

???

Others TBD ???

TOTAL ANNUAL COSTS $ 420,000

Number of Member Months 10,000 members X 12 mos. 120,000

COST PMPM $ 3.50

S u m m a r y o f V B P A r r a n g e m e n t s

Moving towards managing care on a capitation basis

32

Patient A Patient B

Revenue Per Member

Per Year:Fee-for-service

Capitation

Care Management Fee

Quality Incentive Payments

Surplus/Risk-Sharing

$ 4,000 $ 4,250

Cost Per Member Per

Year (PMPY)

$ 4,500 $ 4,750

Financial Success $ 500 $ (500)

Page 17: Integrating Performance Incentives into Financial Management

5/4/2017

17

V B P – N e w C o r e C o m p e t e n c i e s

Improved coding and clinical documentation

– Traditional coding (claims)

– Enhanced coding and documentation (EHR)

Managing patient centered care (per patient)

Data analytics (including business intelligence)

Care management/delivery

– HIT/HIE

Partnerships and collaboration

MCO contracting

Financial management systems

33

C l i n i c a l D o c u m e n t a t i o n a n d C o d i n g

– U b e r I m p o r t a n t !

The importance of properly coding what is performed in the electronic

health record and claim forms increases exponentially as we move

up the VBP food chain

34

The Coding Escalator to Better Outcomes:– Today (fee-for-service) – essential to be

properly paid by 3rd party payors

– Transition to PC capitation – critical to

understanding patient utilization patterns,

risk adjusting payments and accessing

quality incentive payments

– Tomorrow (global budgets) – required for

proper risk stratification and benchmarking,

creating clinical treatment plans, and

attaining population health outcomes

Traditional Coding (claims)Enhanced Coding &

Documentation (EHR)

Page 18: Integrating Performance Incentives into Financial Management

5/4/2017

18

M a n a g i n g P a t i e n t - C e n t e r e d C a r e

Managing the total cost of care (fixed price per patient)

– Cost per unit

– Utilization of services

Internal services (PC capitation)

– Improve cost efficiencies – reduce the cost per unit (visit, RVU)

– Monitor/manage service utilization – linked to complexity of patient

External services (global budgets)

– Manage referrals – lower cost at the same/better quality

– Monitor/manage service utilization – linked to complexity

Identify and manage high cost and high utilizing patients

Need for data analytics and business intelligence

35

D a t a A n a l y t i c s

Ability to merge data from disparate systems and report in a

meaningful way

36

DashboardsManagement

Reporting

Predictive

Modeling

Electronic

health record

Third party

claims data

Accounting

records

(General

Ledger)

Practice

management

system(s)

Payroll

Business

Intelligence

Page 19: Integrating Performance Incentives into Financial Management

5/4/2017

19

D a t a A n a l y t i c s

Ability to merge data from disparate systems and report in a

meaningful way (“Business Intelligence” applications)

– Electronic health records/practice management systems

– 3rd party claims data

– Accounting records/payroll system

Reporting and dashboards

– Identify high cost and high utilizing patients (and drill-down)

– Manage quality measures/metrics

– Identify attributed members whom have not been seen by the center

– Utilization review and management

– Monitor provider productivity

– Compliance with VBP arrangements

– Predictive modeling

37

C a r e M a n a g e m e n t / D e l i v e r y

Outreach and engagement

Risk stratification of patients and care plans

– Screenings/risk assessments

– Social determinants of health

Care coordination and multi-disciplinary care teams

24-hour nurse triage/hot-line

Required technology to support care management/delivery

embedded into EHR or web-based solutions

Health information exchange

– Real-time alerts

– Interconnectivity with other healthcare organizations (e.g.

hospitals)

38

Page 20: Integrating Performance Incentives into Financial Management

5/4/2017

20

P a r t n e r s h i p s a n d C o l l a b o r a t i o n

Partnerships with other healthcare provider types

– Behavioral health organizations

– Hospitals

– Home health agencies

– Nursing homes/long-term care providers

– Community based organizations

Formation of integrated care networks

– Accountable care organizations (ACOs)

– Independent practice associations (IPAs)

39

M C O C o n t r a c t i n g

Cost and utilization data required for negotiations

Payment terms are negotiable

– Base compensation and care management fees

– Pay-for-performance/quality incentive payments

– Global budgets

Business case linked to social determinants of health

Risk adjustment/mitigation

Credentialing

Referral management

Utilization review and management

Management of performance measures/metrics

Compliance with contract terms

40

Page 21: Integrating Performance Incentives into Financial Management

5/4/2017

21

W h y F o r m a n A C O / I PA ?

Share infrastructure and realize cost efficiencies

Quality improvements through sharing of best practices

Pool resources to attract talent

Expansion of geographic reach/market share

Pool members to spread insurance risk in VBP

arrangements and improve bargaining position with third

party payors

Expansion of service offerings and improve care

coordination

41

V B P C o n t r a c t i n g E n t i t i e s : A C O s / I PA s

42

Hospitals

VBP Contracting

Entity

Physicians FQHCsOther

Providers

3rd Party

Payer

Payments

ACOs IPAs

Page 22: Integrating Performance Incentives into Financial Management

5/4/2017

22

V B P – N e w D e m a n d s o n

I n f r a s t r u c t u r e

43

F u n d s F l o w W i t h i n t h e A C O / I PA

ACO/IPAs cash flow projections

– What services will the ACO/IPA provide on behalf of its members?

– Reserves?

Working capital

VBP reserve requirements

– What revenue sources are available to the ACO/IPA to defray the cash needs?

– Distribution methodology of surpluses to members

Payments to ACO/IPA members

– Pass-through of care coordination/quality incentive payments?

– Surplus-sharing/Risk-sharing allocations

Attributed lives

Quality scores

Participation and engagement

Other

44

Page 23: Integrating Performance Incentives into Financial Management

5/4/2017

23

T h e V B P D i l e m m a

The timing of potential new revenue streams under VBP are not

aligned with the costs for successful participation in VBP

45

Payment Model

Timing of Cost

Timing of RevenueOne-time,

UpfrontOn-going,

Operational

Base Compensation

√Through-out the year as services are provided

Care Coordination

√ √Through-out the year as services are provided

Quality Incentive Payments √ √

6-9 months after the end of the measurement period

GlobalBudgets/Payment √ √

6-9 months after the end of the measurement period

V B P – F i n a n c i a l a n d

O p e r a t i o n a l C o n s i d e r a t i o n s

What is this going to cost?

– Identify new services to be provided

– Evaluate whether to “go this alone” versus “join forces”

– Develop a financial model

– Quantify a range of capital requirements

– Identify outside funding sources to offset capital needs and reserves

What is the return on investment

– Understand financial requirements of participation in VBP

arrangements

– Develop sound assumptions based on available data

– Utilize financial model to inform VBP negotiations

46

Page 24: Integrating Performance Incentives into Financial Management

5/4/2017

24

V B P – N e w C o r e C o m p e t e n c i e s

Initial, one-time infrastructure requirements

On-going operating costs

– Fixed versus variable (PMPM)

Potential for joining an ACO/IPA – share new core

competencies and cost

Capital requirements

– One-time costs plus working capital until break-even

47

New Care Coordination &

Core Competencies= New Cost

F i n a n c i a l & O p e r a t i o n a l K e y

C o n s i d e r a t i o n s

Develop a financial model

– Decide on the services required to be provided for success under VBP

In-house (personnel) versus contracted (“Build Or Buy”)

Short-term versus long-term

– Organize member and covered lives data and develop phase-in strategy for VBP negotiations

– Project potential revenues under VBP arrangements

Understand and develop “best estimates” for key assumptions

Retained by ACO versus paid directly/passed-through to members/providers

– Prepare 3-5 year financial model including cash flow

Estimate potential capital requirements

Estimate potential distributions

Research need for reserves

48

Page 25: Integrating Performance Incentives into Financial Management

5/4/2017

25

F i n a n c i a l & O p e r a t i o n a l K e y

C o n s i d e r a t i o n s

Working capital generally required to cover –

‒ Start-up costs through execution of initial VBP arrangement

‒ Deficiency in operating revenue over expenses until VBP surplus-sharing distributions are received

Evaluate need for capitalization of the ACO

– Organization/Start-up costs

– Working capital required until break-even

– Reserves for risk-sharing arrangements

Deficiency in operating revenue over expenses during start-up driven by -

‒ Negotiated “infrastructure” fee PMPM paid under VBP to cover “new” infrastructure costs

‒ Operating cost PMPM (Personnel, MSO services, technology, other)

Identify outside funding sources to offset capital requirements

– Government (e.g. DSRIP)

– Foundations

– Third party payors

49

F i n a n c i a l & O p e r a t i o n a l K e y

C o n s i d e r a t i o n s

Use financial model to inform VBP negotiations

– Utilize key assumptions in financial model around surplus-sharing

and risk-sharing arrangements when developing negotiation

strategies

Monthly care management/infrastructure fee (PMPM)

Benchmarks

– Use of historic claims data versus Medical Loss Ratios (MLRs)

– Future adjustments to benchmarks

Surplus-sharing and risk-sharing %s

– Transitioning from surplus- to risk-sharing

Risk mitigating factors

– Reserves versus risk corridors, carve-outs and stop-loss

Timing of payments

– Interim versus final distributions

50

Page 26: Integrating Performance Incentives into Financial Management

5/4/2017

26

F i n a n c i a l M a n a g e m e n t S y s t e m s

Current financial health and positive operating performance

– Reserves

Strong financial systems and internal controls

Financial modeling

– What are the new services and infrastructure required?

– What will it cost – upfront versus ongoing?

– What resources are available to fund these costs?

– What potential revenue streams are available?

– What are the key assumptions that drive success?

– What are the working capital needs?

– What is the ROI?

Utilize the financial model to inform VBP negotiations!

51

H o w To E n g a g e S t a f f ?

Success in VBP requires a multi-disciplinary approach

– CEO + CMO + CFO + COO + others…..

Need to educate all staff on VBP to create a level playing

field

– Requires educating clinical staff on how future revenue streams

under VBP are impacted by what they do

Requires input from clinical/operational staff on the resources

required for financial success

Once the required services are identified, CFO can cost out

and prepare the financial model to determine an ROI

52

Page 27: Integrating Performance Incentives into Financial Management

5/4/2017

27

V B P M o v e s Q u a l i t y t o t h e

F o r e f r o n t i n R e v e n u e G e n e r a t i o n

Base Compensation payments: Moving towards Value Based

Purchasing – providers with better quality scores receive

higher payments than those with lower scores

Care Coordination payments: Payors beginning to put care

coordination PMPM payments “at risk” in the out years

Quality Incentive payments: Providers may have access to

additional payments by improving/maintaining quality metrics

for patient attributed to the center

Surplus Sharing Distributions: Payors are applying quality

gates or adjustments to shared savings amounts thereby

rewarding higher quality providers at the expense of low

performers

53

Q u e s t i o n s

54

Page 28: Integrating Performance Incentives into Financial Management

5/4/2017

28

C o n t a c t I n f o r m a t i o n

Peter R. Epp, CPA, Partner

Practice Leader – Community Health Centers

CohnReznick LLP

646.254.7411

[email protected]

55