integrating mfds into a hosted fax solution | efax corporate

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World Leader in Digital Faxing Integrating MFDs into a Hosted Fax Solution

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Corporate users may think that they don’t need fax within their organization because they simply scan a paper document with a networked multi-function device (MFD) and send it as an email attachment. There are certainly applications where this process makes sense; but there are also many occasions where a captured document needs to be sent with a confirmation receipt and audit trail, or where regulatory or customer requirements dictate a facsimile for a given transaction. In this case a fax service can be used to enhance your network of MFDs, yet still eliminate telephony lines and other hardware devices. In fact to the end user, sending a fax and sending an email could be a transparent process. Join eFax Corporate® for this informative webinar on “Integrating MFDs with Cloud Fax Services.” You’ll learn how you can easily create an integrated system for document transmissions, whether they originate from paper, pdf, desktop applications or even remote endpoints. We'll show you how eFax Corporate helps you: • Send faxes from MFDs • Automatically print/email send confirmations & receipts • Maintain a complete audit trail and fax archive • Deploy custom cover sheets

TRANSCRIPT

Page 1: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing

Integrating MFDsinto a

Hosted Fax Solution

Page 2: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 2

Integrating MFDs into a Hosted Fax Solution

Rob HumphriesProduct Manager

Tim DubesSr. Marketing Manager

Page 3: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 3

Agenda

eFax Corporate®

Fax’s Evolution… to 4.0

Why Integrate Your MFDswith a Hosted Fax Service

Q&A

How Customers Are Benefitting From This Today

Page 4: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 4

eFax Corporate: a Leader in Cloud Services

eFax Corporate is Part of Publicly-Traded j2 Global (Nasdaq; JCOM)

Market Capitalization: $2.2 Billion

More than 12 million customers worldwide

Growing in revenue for 17 consecutive years

Unique Intellectual Property (IP) of 40+ cloud-service companies

Deepest online-fax Intellectual Property portfolio

Numerous US and foreign patents

Patents pending across a host of cloud-based communication technologies

Page 5: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 5

Cloud Communications Services

Page 6: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 6

eFax Corporate

Email, Secure Browser, Mobile App & eFax

Messenger User Interfaces

Encrypted in Transit (optional)

Hosted Fax ServiceEncrypted Fax Storage

via eFax Secure (optional)

PSTNTelco Service

Inbound/Outbound Faxes

The world’s #1 online fax company – and the industry’s most experienced hosted fax service

The most widely deployed online fax service for the Fortune 500

Trusted by more major healthcare, legal, financial and other highly-regulated firms trust than any other online fax provider to transmit sensitive documents

Page 7: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 7

Fax? We Just Send by Email From MFDs.

What if regulations demand a fax transmission?

What if your customer demands a fax?

What if delivery requires a confirmation receipt?

What if you need an audit trail?

Page 8: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 8

Fax: Still an Important Business Technology

Online Fax Service Market:

Estimated to double… from $1.4B in 2013 to $2.8B in 2108.*

*Source: Davidson Consulting, 2013

Page 9: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 9

Fax 4.0: Hosted Fax Services

Thermographic Fax Machine(Fax 1.0)

*Source: Davidson Consulting, 2012

VoIP and Fax Servers(Fax 3.0)

Plain-Paper Fax Machine(Fax 2.0)

Hosted Fax Services(Fax 4.0)

Page 10: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 10

Why Integrate MFDs with Hosted Faxing?

?

Page 11: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 11

eFax MFD Integration

Attach file to an eFax email

Send emailReceive email confirmation

Scan DocumentsLog into your MFD

eFax MFD Connector lets you integrate your faxing with your office’s Multifunction Devices.

InternetEmail ServerMulti-Function

Device

Lower costs. Boost productivity. Enhance security.

Transmission Receipt Sent To Users Email

Page 12: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 12

eFax MFD Connector:

Reduces Your Departmental Hardware Footprint

InternetEmail ServerMulti-Function

Device

Transmission Receipt Sent To Users Email

Fax machine

Fax machine

Fax machine

Fax machine

Fax server

Fax server

Page 13: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 13

eFax MFD Connector:

Gives Your MFD the Global Reach of the Cloud

InternetEmail ServerMulti-Function

Device

Transmission Receipt Sent To Users Email

•Send faxes from any print device

•Receive confirmation receipts

•Maintain audit trails

•Deploy custom cover sheets

Page 14: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 14

6 Reasons for an MFD/Hosted Fax Solution

Page 15: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 15

6 Reasons for an MFD/Hosted Fax Solution

1. Send faxes from any application

Page 16: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 16

6 Reasons for an MFD/Hosted Fax Solution

2. Use your fax channels and VoIP more efficiently

Page 17: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 17

6 Reasons for an MFD/Hosted Fax Solution

3. Receive faxes both digitally and as hard copies

Page 18: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

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6 Reasons for an MFD/Hosted Fax Solution

4. Receive fax delivery report (with scaled-down copy of the first page)

Page 19: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 19

6 Reasons for an MFD/Hosted Fax Solution

5. Make employee faxing easier with user identification

Page 20: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 20

6 Reasons for an MFD/Hosted Fax Solution

6. Make employee faxing easier with distribution lists on your MFDs

Page 21: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 21

How Are Customers Using This Today?

Implementation Scenarios

Desktop/SOHO MFP

Basic Enterprise MFD

Enterprise MFD with Active Directory/LDAP

Enterprise MFD with eFax MFD Connector

Page 22: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 22

MFD Integration Scenarios

Configuration Pre-requisites

• eFax Account

•Network-connected MFD

•Email-ready MFD

•MFD assigned an email address

•MFD uses external email address

Page 23: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 23

Desktop/SOHO MFP

VendorEmail Servers

Inbound/Outbound Faxes

Inbound/Outbound Email

Delivery Confirmation

([email protected])

Add MFP email address to an eFax® account

Scan to Email

Automatic fax printing

Page 24: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 24

Basic Enterprise MFD

On-premiseEmail Servers

Inbound/Outbound Faxes

Inbound/Outbound Email(TLS optional)

Delivery Confirmation

([email protected])

Create an eFax® user account for each MFD

Scan to Email

Automatic fax printing

Local file store

Page 25: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 25

Enterprise MFD with Active Directory/LDAP

On-premiseEmail Servers

Inbound/Outbound Faxes

Inbound/Outbound Email(TLS optional)

Delivery Confirmation

([email protected])

Create an eFax® user account for each employee

Scan to Email

On-premiseAD/LDAP Servers

Authenticated User

Inbound Faxes

Page 26: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 26

Enterprise MFD with eFax MFD Connector

On-premiseEmail Servers

Inbound/Outbound Faxes

Outbound Email(TLS optional)

Delivery Confirmation

([email protected])

Create an eFax® user account for each MFD

Scan to Email

Add attributes with eFax MFD Connector

Fax Sender

Page 27: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing 27

eFax Corporate

Q & A

Page 28: Integrating MFDs into a Hosted Fax Solution | eFax Corporate

World Leader in Digital Faxing

THANK YOU!U.S. Sales (888) 532-9265

UK Sales +44 (0) 8707 113811www.enterprise.efax.com