integrating clinical registrations

Copyright © 2014 Boston Software Systems 1www.bostonsoftwaresystems.com

Healthcare Automation – Revolutionizing How You Work.

Integrating Clinical Registrations

Copyright © 2014 Boston Software Systems 2

Key Topics

• Who we are and what we do• Why and what to automate• Automation success• Steps for preparation & implementation• Closing thoughts

Copyright © 2014 Boston Software Systems 3Copyright © 2014 Boston Software Systems 3

Who we are and what we do


Boston Software Systems

• Workflow automation platforms• Pioneers of automation• Largest customer base: Hospitals & Partners• Market Leader• Global presence


Boston WorkStation

• Leading workflow automation platforms• Works when other approaches will not• Does not require vendor involvement• Speeds implementation time• Reads, writes, and reacts to application screens

Build automations Automate manual tasks React to and control end user activity


Why and what to automate


7 Benefits of Automation

1. Clears backlog of data entry2. Reallocates staff to projects requiring critical

thinking3. Eliminates data entry errors4. Enters registration data automatically5. Alerts staff to accounts requiring further attention6. Improves the operational efficiency of the

business office and billing department7. Accelerates time to revenue


What will you automate?

• Clinics using disparate systems slow down the revenue cycle Use automation to integrate clinical registrations

to MEDITECH Send all completed registrations to billing


Automation Success


The Med (Regional Medical Center at Memphis)

A comprehensive healthcare delivery system serving a five-state region within 150 miles of Memphis, TN

• Challenge Integrate registrations into MEDITECH from clinics using NextGen Relieve a two-month back up of data entry

• Solution Automate registrations into MEDITECH and provide data to billing

using Boston WorkStation

• Results 1.5 FTEs recovered Backlog eliminated Time to revenue reduced


Preparation & Implementation


Implementation Tips

• Begin building the process in your automation tool• Start simple and build in steps

Build the connection to NextGen Add logic to deal exceptions Migrate into writing the data to the HIS

• Ensure Registration staff/experts are available during the build process to answer workflow questions

• Complete the automation process with error handling to deal with unanticipated issues

• Test


The Workflow - Automated

1. Pulls a list of patients registered in NextGen2. Checks for missing data3. Writes registrations to MEDITECH4. Produces a failed registration report for

review5. Compiles completed registrations in a batch

and delivers them to Billing


Results

• 1.5 FTE’s recovered• Registration backlog eliminated• Faster time to billing


Conclusion


Closing Thoughts

• Proper planning is essential before you begin• Ensure a dedicated registration resource is

available to answer questions before and during the development process

• Start simply and then account for exceptions• Test, test, test!


Thank you

• Contact information Website: www.bostonsoftwaresystems.com Phone: 866.653.5105

integrating clinical registrations

Health & Medicine

billing

meditech

clinics

test

memphis

bostonsoftwaresystems