integrating breakthrough project outcomes · eric van tol, east regional manager of ehss –chevron...

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Theme: Year: Date: Location: Integrating Breakthrough Project Outcomes with World- Class Safety Performance Mark Guest, Americas Region Managing Consultant – JMJ Associates Eric Van Tol, East Regional Manager of EHSS – Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities Sept. 5-8 2018 JW Marriott Hill Country San Antonio, TX

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Page 1: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

Theme:

Year: Date: Location:

Integrating Breakthrough Project Outcomes with World-

Class Safety Performance

Mark Guest, Americas Region Managing Consultant – JMJ AssociatesEric Van Tol, East Regional Manager of EHSS – Chevron Phillips

The Next 50 Years: Capturing Transformational Possibilities

Sept. 5-82018 JW Marriott Hill Country

San Antonio, TX

Page 2: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

How do we approach “Zero” in today’s environment, and in the work force at site? Is there another step change advancement using psychology, or other means that achieves our desired result for the next 50 years?

This session takes a look back at how one project changed the mindset and approach to Safety by introducing a culture built around relationships and intention that subsequently drove the right behaviors and more efficient systems

Integrating Breakthrough Project Outcomes with World-Class Safety Performance

Page 3: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

0

0.2

0.4

0.6

0.8

1

1.2

1.4

J F M A M J J A S O N D J F M A M J J A S

USGC Ethylene TRIRIIF Milestones

TRIR (Monthly)2016 2017

Page 4: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

• IIF® is values-based and begins with a conversation for possibility

• IIF® is a journey sourced from a stand for “no one gets hurt” – it is not a destination or goal

• IIF® is an adaptive challenge – not a technical fix

• IIF® is sourced from dignity and respect for people, not about reducing numbers

• IIF® Leaders take increasing responsibility for safety and shape culture through their actions and practices

Leadership Principles of IIF®

Tenets of Operation

Page 5: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

Step 2:Want something else

Step 1:Know “what is so”

Step 3:Gain key leadership

commitment

Step 5:Enroll front line

Step 4:Align leaders in visible action

Step 6:Enroll craft

Step 7:Create sufficient structures to

sustain / measure / correctIIF® Building Blocks

If you encounter resistance, upset, setbacks, go back to

the bottom and re-verify each step…

Page 6: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

Our Asset

NotOur Problem

Relationship to People

Page 7: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

Focus on Front Line Supervisors

Key to our success

Our Focus “mobilize their leadership”

Page 8: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

Give Leaders an Integral Perspective

(Adapted from a model created by Ken Wilber)

INDIVIDUAL

GROUP

Subjective Objective

Intention

Culture Systems

Behavior

Page 9: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

Å “What is this that you speak of, Leading with Safety?Å “I am already committed to safety!”

Open your mind to the possibility of an Incident and Injury-Free™ workplace!

Expectation to Lead Safety

Page 10: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

Å We had to start somewhere, let’s start with safety.

Å We are “One Team” and that means everyone!

Å We changed safety, one relationship at a time.

“One Team Safety Approach”

Page 11: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

To Stop Work Authority or Pause Work Responsibility?

Å Communication was key in getting the craft to feel empowered to use their Stop Work Authority!

or

Page 12: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

How did we get leadership to become fully committed and engaged ?

• Began Critical Skills For Leadership Training

• Developed Area Safety Leadership Teams

• Site Safety Leadership Team sponsorship

Mission – Enroll Front Line Leaders

Page 13: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

How did we get craft to become fully committed and engaged?• Survey the craft about the conditions of the site.• Formed Life Critical Teams specific for the Craft

• Life On Site• Craft Engagement Team

• STA Competition• Meet and Greet at the Gate• Listening ToursWe demonstrated to the craft we heard them and respected their feedback!

Mission – Enroll Craft

Page 14: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

• Surveys• Review original

survey• Pulse Survey

• Health Checks

Sustain/Measure/Correct

Page 15: Integrating Breakthrough Project Outcomes · Eric Van Tol, East Regional Manager of EHSS –Chevron Phillips The Next 50 Years: Capturing Transformational Possibilities 2018 Sept

One: "I was treated every day with dignity and respect.“

Two: "I was encouraged and helped to make a contribution that gives meaning to my life."

Three: "Someone noticed I did it."

Paul O’Neill

How do we know we succeeded?