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© 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent. INTEGRATED MANAGEMENT SYSTEM INTEGRATED MANAGEMENT SYSTEM Quality Environment Health&Safety

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  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    INTEGRATED

    MANAGEMENT

    SYSTEM

    INTEGRATED

    MANAGEMENT

    SYSTEM

    Quality Environment Health&Safety

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    CONTENT

    Company ……………………………………………………………………………………………… 4

    Integrated management system ……………………………………………………………. 5

    Company organizational structure …………………………………………………………… 6

    Process control ……………………………………………………………………………………… 7

    Documentation ……………………………………………………………………………………… 9

    Control of documents and records …………………………………………………………… 12

    Management responsibility ……………………………………………………………………… 13

    Resource management …………………………………………………………………………… 22

    Product realization …………………………………………………………………………………. 24

    Measurement, analysis and improvement ………………………………………………… 33

    2

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    TERMS AND ABBREVIATIONS

    H&S Safety and protection of health at work

    EMS Environmental management system

    CEO Company chief executive officer

    IMS Integrated management system

    CA/PA Corrective and preventive action

    FP Fire prevention

    QMS Quality management system

    CO Company order

    CI Company instruction

    Company ŠKODA PRAHA a.s.

    IMS-MR Management representative

    EP Environment protection

    3

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    COMPANY

    ŠKODA PRAHA was founded in 1953. The Company business objective is energetic units

    construction and complex recovery, mainly in the field of coal, steam-gas and nuclear resources

    including all related activities such as designing, engineering, site management, purchasing and

    completion. This is provided as general supply (EPC).

    4

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    INTEGRATED MANAGEMENT SYSTEM

    ŠKODA PRAHA has created, documents, applies, keeps and improves IMS system in accordance

    with EN ISO 9001:2008 requirements and normative requirements in the field of environment

    protection EN ISO 14001:2004 and occupational safety BS OHSAS 18001:2007. The Company has

    created optimal organizational structure, which supports processes and activities control with the

    aim to achieve customer satisfaction. There is applied process control in matrix structure in order

    to achieve effective project control and defined objectives. This control combines control in line

    defined by the Company organizational structure and project team control.

    5

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    COMPANY ORGANIZATIONAL STRUCTURE

    6

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    PROCESS CONTROL

    The main Company process is Project preparation and realization. Supporting processes for

    the main process realization are Design control and Purchasing.

    Project preparation and realization process begins with project identification, organizational

    interface determination, key jobs cast, business activities, coordination and cooperation with

    Purchase department with supply model formation, designing, site preparation, site control and

    commissioning.

    Design control process assures offer design processing and control, particular design types control

    – Concept design, Basic design and Detail design, project head engineer activities and design

    supervision during project realization.

    Purchasing process assures contracts processing, suppliers evaluation, demand proceeding and

    tender evaluation. Realization processes performance evaluation criteria are defined in particular

    instructions as individual appendix – Process specification.

    Resource processes assure high-quality resources selection and their management, that means

    capacity and financial monitoring, evaluation and, if needed, corrective action and preventive

    action determination. Human resources management, Financial resources management

    and Infrastructure rank among these processes.

    7

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    PROCESS CONTROL

    8

    Inspectional and control processes evaluate main and resource processes and, if needed,

    determine corrective and preventive action. They evaluate management systems and define

    stimulation for management system improvement. Among these processes belong IMS review,

    Risk management, Internal audit, Nonconforming product control, Corrective and

    preventive action, Continual improvement. Fundamentals for processes correct function and

    efficiency are defined in detail in IMS documented procedures.

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    DOCUMENTATION

    In the Company are described, applied and kept EN ISO 9001:2008 requirements and normative

    requirements in the field of environment protection EN ISO 14001:2004 and occupational safety

    BS OHSAS 18001:2007

    Quality, environment protection and occupational safety policy is defined in writing from the

    Company top management meeting level and issued as the CEO decision under the „IMS policy“

    name.

    As a part of annual management review the Company top management evaluates IMS Manual

    contribution for the Company employees and customers in term of its necessity, utilization and

    information about IMS scope completeness.

    The Company top management evaluates the scope of issued, applied and kept IMS documented

    procedures. The review is mainly focused on the monitoring of the customer satisfaction, IMS

    documented procedures harmony, processes measurements, employees professional

    qualifications, legislative and normative requirements compliance.

    9

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    DOCUMENTATION

    IMS Manual

    There is elaborated and kept up-to-date IMS Manual in the Company containing mainly quality

    management, environment protection and occupational safety systems conception and their

    embedding into the organizational structure. Further IMS Manual contains systems tools,

    fundamentals of their controls and maintaining and responsibility and powers of individual

    processes survey. In the Company directives are stated procedures and responsibilities of IMS

    Manual elaboration, marking up, approval, control, issue distribution and continuous keeping up-to

    date. IMS Manual contains description of all processes necessary for the harmony achievement of

    the Company production and environment and occupational safety requirements.

    IMS documented procedures

    The Company has elaborated documented procedures corresponding to EN ISO 9001:2008

    requirements and in accordance to actual IMS policy. Documented procedures contain technical

    and organizational steps and activities summary, including inspectional, which are relevant to

    defined projects processes and activities quality achievement and maintenance and their influence

    on environment protection an occupational safety. These procedures contains three levels:

    I. IMS Manual

    II. orders, instructions

    III. guidelines and other documented procedures, plans.

    10

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    DOCUMENTATION

    IMS Manual - describes the Company integrated management system and its tools for quality,

    environment protection and occupational safety assurance during the Company activities

    execution in accordance with the Company prospectus and EN ISO 9001:2008.

    Orders and instructions (CO a CI) - specify organizational assurance and powers for individual

    processes and activities and describe processes steps

    Guidelines – describe methodology of processes and activities realization, enter into details of

    CO and CI specification in order to achieve required objectives influencing processes quality,

    environment aspects and occupational safety risks control.

    Plans – documents, which specify procedures, their organization, responsibilities and sources for

    particular project, product, process or contract. Plans also contain procedures related to

    environmental requirements and occupational safety risks solution.

    Other IMS documentation - documentation independent on project (i.e. mainly common

    binding regulations, government and company standards, documents about IMS evaluation incl.

    corrective / preventive action and other internal regulations), documentation related to project

    which define requirements of product and processes running during the Company activities

    execution in accordance with the Company prospectus (i.e. mainly business documentation,

    internal and external technical documentation, manufacturing control documentation,

    manipulation, warehousing, protection, packaging and delivering incl. inspection and testing

    documentation).

    11

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    DOCUMENTS AND RECORDS CONTROL

    Documents control

    The Company has created and kept documented procedures for all, internal and external,

    documents. Documents control is applied via software system DMS which assures availability of all

    documents necessary for processes and activities control at all positions and places as amended.

    The head of Quality department is responsible for the Company directives control. For IMS

    documented procedures elaboration are responsible processes owners and IMS-MR is in charge of

    coordination of IMS documented procedures elaboration in scope of his direct and methodical

    control with powers and responsibilities corresponding to EN ISO 9001:2008.

    Records control

    Records control fundamentals are stated in CI IMS records control. In appendix IMS standard

    records survey is defined the list of records with cardinal importance incl. references to particular

    CI prescribing individual records form and control.

    12

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    MANAGEMENT COMMITMENT

    CEO is entitled and obliged to manage execution of all Company activities in scope of powers

    defined by Organizational Rules approved by brokers, eventually brokers individual directions.

    CEO transfers part of his control power to his subordinates and these managers are entitled and

    obliged to act, decide and issue binding directions in scope of this allocated power. Managers,

    methodical departments heads and IMS-MR professional directions are within their organizational,

    project and professional scope binding on individual employees who are these directions designed

    for.

    All activities are intended to provide customer guarantees that all legislative regulations and

    contract requirements are complied and persuade customer about the Company high professional

    qualification to receive and realize project so that customer has feeling of care about his product.

    The Company statutory and supervisory bodies inspect commercial, financial, schedule and related

    project fulfillment within regular meetings where projects managers report and present projects

    and, if necessary, define effective action in order to achieve customer satisfaction.

    The Company top management members are also informed about projects status within regular

    management meetings where projects managers report and present projects.

    13

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    1. Quality and complexity of project-engineering and supply activities with keeping of valid

    legislative, international convention, the Company internal specifications, European Union

    applied legislative, customer requirements fulfillment using progressive technologies and

    continuous work organization improving, with maximum view to environment protection and

    high level of occupational safety.

    2. Continuous customer expectation monitoring and its fulfillment in order to achieve his long-

    term satisfaction. Acceptation of local legislative and specification according to region

    regulations and customer operation conditions in the field of equipment technical safety,

    environment protection and occupational health and safety.

    3. Continual project-engineering and supply activities improving via qualified producers and

    sub-suppliers selection, who are able to fulfill demonstrably the Company requirements, its

    customers and legislative regulations. Minimize impacts on environment and assure safe

    waste neutralization while new technologies designing, their building and commissioning.

    Review business partners qualification while monitoring them with reference to environment

    protection and occupational health and safety.

    IMS policy

    There are defined following fundamentals points of IMS policy in order to fulfill the Company

    strategic prospectus:

    MANAGEMENT COMMITMENT

    14

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    4. Via positive company culture evolvement, employees training and their motivation to

    achieve high quality level, knowledge and skills professional level incl. professional

    qualifications raising, sense of environment and knowledge in the field of occupational

    health and safety.

    5. Regular review of functionality, efficiency raising and continuous improvement of applied

    integrated management system, which goal is permanent quality improving, mainly

    project-engineering and supply activities with continuous environment protection and

    keeping occupational health and safety rules.

    In order to support IMS policy the Company top management obliges to comply following:

    • each top management member receives and confirms his personal and complex

    responsibility for all IMS rules, fundamentals and documents keeping,

    • each top management member, according to his competence, will be constantly creating

    conditions required for error-free and effective IMS function, its maintenance, updating

    and improvement,

    • to create conditions for defined IMS Objectives fulfillment.

    MANAGEMENT COMMITMENT

    15

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    MANAGEMENT COMMITMENT

    IMS Objectives

    In order to formulate IMS Objectives there is obligation at particular departments to collect and

    analyze information focused on:

    • customers satisfaction monitoring,

    • the Company processes and activities efficiency,

    • suppliers professional qualification and reliability,

    • internal background and employees satisfaction,

    • external business background focused mainly on quality, environment protection and

    occupational safety.

    IMS Objectives contains objectives of quality, occupational safety and environmental management

    system target values. Only real realizable objectives (with assured and approved needed sources)

    can be defined as IMS Objectives.

    The ways of defined objectives and target values achievement are described in Programs of

    individual objectives elaborated in relevant departments. IMS Objectives suggests IMS team,

    approves IMS-MR and are issued as CEO decision.

    IMS Objectives fulfillment is monitored and evaluated on regular IMS team meetings. IMS

    Objectives evaluation is a part of Management Review.

    IMS Programs are special support instrument for Environmental target values or H&S Objectives

    requiring direct monitoring of the Company management. IMS Programs contain factual and time-

    oriented tasks with responsibility for their monitoring and fulfillment. IMS Programs are issued as

    CEO decision binding on all employees.

    16

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    The Company understands environment protection as its priority and pays high attention to this

    field. We are aware of the fact, that all our activities influence environment. Therefore the

    management decisions, work approach and every employee activities are environmentally friendly.

    The Company expansion is based on the affinity of economical development, involved parties

    interests development, business ethic aspects keeping and last but not least environment

    protection. The way to fulfill this philosophy is stated by integrated policy, which declares the

    Company permanent effort to act environmentally friendly.

    Environmental objectives

    The tools of integrated policy fulfillment are environmental objectives. Environmental objectives

    are framed to individual projects and determine particular measureable tasks in order to reduce

    impacts to environment. Objectives solutions are solved by the Company environmentalists in

    close connection with individual projects teams, monitored by the Company management and

    evaluated by the IMS team which joins specialists of all departments.

    MANAGEMENT COMMITMENT

    Environmental profile

    17

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    Environment aspects register

    The fundamental matter and support for integrated policy and environmental objectives

    fulfillment is environmental aspects determination, monitoring and evaluation. Environmental

    aspects are defined, monitored and evaluated for internal activities and for particular projects.

    Permanent fundamentals

    • Assure environment protection during all activities according to valid legislative. Consider

    care of environment as a part of the Company management during all its activities.

    • Assure control and supervisor environment protection activities during projects site

    management via our own environmentalists and further via external professional subjects.

    • Understand environment protection as the area of continuous improvement where

    prevention is much preferable the whatever additional solution.

    • Define clear responsibility for environment protection area via individual employees

    responsibility definition. Determine employees obligations related to keeping rules in order

    to eliminate emergency conditions occurrence.

    • Minimize risks associated with environment exposure via regular employees training

    according to defined procedures of environmental aspects management.

    MANAGEMENT COMMITMENT

    18

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    • Perform inspection in the form of internal audits in order to assure keeping of the all

    defined IMS rules and continuous improvement in this area.

    • Develop design, technical and realization know-how in order to design and deliver

    energetic work environmentally friendly.

    • Design energetic equipments with as few as possible of environment impacts and

    communicate with investor about project environment aspects all the time. Develop, if

    needed, customer awareness in this area and offer environmentally friendly technological

    solutions.

    • During projects realizations define environment protection plan incl. measureable

    objectives in projects environment aspects registers, evaluate them continuously, allocate

    needed financial and professional sources.

    • Apply open communication principle in communication with state offices, customers,

    suppliers, employees and public, based on true and proved information handling.

    • Perform technological entity and professional activities and services suppliers selection

    according to defined criteria of particular field (QMS, EMS) and verify their qualification

    and capability continuously.

    • Verify and improve defined environment protection principles during all the time of

    projects realization, simultaneously attend to these principles implementation by the

    Company suppliers.

    MANAGEMENT COMMITMENT

    19

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    Monitoring and improvement

    The Company has created procedures for defined monitoring and measurement. Among major

    monitored parameters belong waste production, dangerous substances potential occurrence on

    site and legislative requirements harmony on particular projects.

    MANAGEMENT COMMITMENT

    Occupational health and safety risks

    The Company regularly searches possible risks, finds their causes out and takes actions in order to

    abolish them. H&S specialist inspects the level of health and safety and fire prevention, mainly

    technical prevention status, working conditions risk factors and risk factors assurance observance

    according to special legal regulations. In the case the removing risk is impossible the Company

    evaluates and takes actions to eliminate their influence in order to minimize employees, suppliers

    and other parties health and safety exposure. Inspection method (danger identification, risks

    evaluation and correction action determination) along with occupational safety verification improve

    yearlong occupational accidents and diseases prevention, fire prevention status, environment

    exposure prevention and it is integral part of leaders control actions at all control levels.

    20

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    MANAGEMENT COMMITMENT

    Management representative

    CEO establishes management deputy for integrated system of quality management, environment

    protection management and H&S management – Management representative (IMS-MR). IMS-MR

    responsibilities and powers are defined in Organizational Rules and IMS Manual.

    IMS-MR, except other responsibilities, is responsible for::

    • IMS application, maintenance and continuous improvement,

    • reporting about IMS situation, presenting of reports and information about IMS suitability

    (compliance with size, scope, production risk rate and employees professional level), about

    IMS efficiency (scope of IMS realization and achieved objectives), about management

    requirements fulfillment related to IMS and about IMS improvement necessity incl. IMS

    Programs declaration,

    • sense of customer requirements severity furtherance in the Company.

    Management review

    Management review is performed by the Company management members within management

    meetings and annual IMS review and evaluation according to guideline IMS review and evaluation.

    The review goal is achievement of IMS and strategic objectives and the Company actual activity

    harmony, IMS and planned and realized projects harmony and functionality for customers

    satisfaction and expectations fulfillment.

    21

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    RESOURCE MANAGEMENT

    Resources for IMS function assurance are discussed and approved by the Company top

    management so they are in compliance with IMS Objectives and projects realizations. Resources

    are planned and allocated.

    It concerns resources needed to increase IMS efficiency, application and continuous improvement

    and to assure realization activities within quality and EMS system within the scope of following:

    • necessary technical and material facilities, financial resources for the Company activities

    and related services purchasing,

    • documented procedures, guidelines, inspection plans, legal and technical standards and

    regulations,

    • determination and ensuring of trained employee for directorial, executive and inspectional

    activities incl. internal auditors,

    • sufficient time for realization incl. time for inspection, testing and internal and external

    audits.

    22

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    RESOURCE MANAGEMENT

    Human resources

    Professional competent employees are required for objectives achievement in harmony with

    quality requirements, minimum environment damage and in accordance with occupational safety

    rules. Human resources department is responsible for employees training. The goal of its

    responsibilities is to assure enough qualified employees with necessary knowledge and skills.

    Fundamental requirements for qualification, special certification, knowledge and skills are defined

    for regulated products in the field of nuclear energetic.

    Infrastructure and working environment

    The Company is located in Praha, Plzeň, Brno and other remote workplaces and projects localities.

    To assure particular processes, there is operated and evolved necessary hardware and software in

    the Company as well as necessary spaces and tools. Duty of the Company management, as well

    as particular department heads, is to review continuously the infrastructure suitability, whereas

    evaluated are mainly:

    • working place technical and social facilities (lighting, dustiness, temperature, noise…),

    • software technical level suitability,

    • personal protective work means in term of functionality, quantity and quality,

    • working place facilities and its aesthetic appearance.

    23

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    PRODUCT REALIZATION

    All processes and activities necessary for realization are planned and performed under controlled

    conditions. Particular processes are described in documented procedures, have defined and

    allocated necessary financial, personal and technical resources and are monitored by particular

    records in order to check their correct run.

    Planning

    Project planning is determined by documented requirements in accordance with ISO

    10006:2003. Project preparation and realization is managed by Project management plan.

    Project quality planning is determined by documented requirements in accordance with ISO

    10005:2005. Project quality assurance is managed by Quality plan incl. detailed Test and

    inspection plan.

    Project H&S, FP and EP issues are determined by documented procedures and managed by H&S,

    FP and EP assurance plan.

    24

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    PRODUCT REALIZATION

    Design and development

    All design and development activities are managed by documented procedure Design control. The

    objective of these activities is final project high quality achievement, customer requirements and

    legal requirements fulfillment.

    Received design specification is evaluated and reviewed by all professional departments according

    to type and scope. On the basis of correct review is elaborated groundwork for design processing.

    Final design mainly has to:

    • fulfill requirements of design specification and define the work acceptance criteria,

    • specify design basic characters important for safe and proper product function,

    • contain all parts defined by technical norms and regulations which assure design integrity

    in clear and transparent form incl. related legislation requirements, especially the law No.

    22/1997, EN ISO 3834-2, metrology, environment protection, H&S, special processes

    legislation etc.,

    • define equipment security risks and proposed action in order to eliminate them

    • define environmental aspects of executed design.

    25

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    PRODUCT REALIZATION

    Before final design is released, final review is performed. In order to fulfill designer intentions,

    there is assured author's supervision during realization and validation phases in the field of

    needed professions. As-built documentation, which is, in accordance with contract, elaborated by

    completion of realized changes and additions into realization of the final design, is handed over to

    customer during final phase of project realization.

    During appropriate phases design is verified and result is documented. Verification purpose is to

    assure that every design output fulfill initial specifications requirements, further to review design

    technical capability for equipment various operational states in order to exclude the risks.

    Except standard review, verification can consists of:

    • alternative calculations,

    • comparison of new design to already existed and verified design,

    • expertise of independent specialist and organizations.

    26

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    PRODUCT REALIZATION

    Purchasing

    Fundamental condition of customer requirements and legal or technical regulations fulfillment is

    that purchased products fulfill defined specifications. In order to fulfill this fundamental condition

    there is applied regulated purchasing in the Company which determine rules for:

    • suppliers evaluation and selection,

    • clear and unambiguous customer requirements specification and their transfer to suppliers,

    • suitable verification assurance:

    a) suppliers´ external auditing,

    b) suppliers´ production acceptance inspections,

    • inspectional procedures and inspections assurance.

    For suppliers evaluation there are applied documented procedures in order to:

    • obtain and gather information about suppliers and their ability to fulfill the Company

    requirements,

    • systematically keep and maintain suppliers database sectioned to suppliers:

    a) approved,

    b) potential,

    c) disapproved.

    27

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    PRODUCT REALIZATION

    Production and service provision

    Processes planning and control run under controlled conditions in specified way and sequence. For

    process control is elaborated, according to realized project character, Construction organization

    project, as the case may be Installation organization project.

    Planning process results from the bid and demand documentation and it is specialized by finalized

    contract. Further documentation contains customer requirements non-specified by contract results

    mainly from customer project documentation. Supporting planning process contains available

    sources of supplier and customer (mainly financial, consideration or suppliers´ delivery dates).

    Preferred and dominant factor of planning process are procedural harmonograms of project

    realization initiation compiled by virtue of customer requirements by Project control department,

    Site manager and customer and agreed with project technical-economic milestones.

    Activities specified as special processes (welding, heat treatment, non-destructive testing…) are

    inspected by the Company specialists and applied, evaluated and documented in accordance with

    IMS documented procedures.

    28

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    PRODUCT REALIZATION

    Procedures assuring suitable equipment for particular operations, suitable working environment,

    harmony with particular standards, legislative, environmental legislative, H&S plan, Quality plan,

    technological and other plans are assured according to particular documented procedures for

    particular branches of activities. During technological documentation elaboration and definition of

    chemical substances treatment conditions cooperates technologist with H&S technician and

    environmentalist.

    Technological documentation is elaborated in accordance with environmental protection and H&S

    regulations which have to be kept mainly in the field of:

    • water system and air protection,

    • waste and chemical substances treatment,

    • accident planning,

    • energy management,

    • technical equipments safety,

    • working environment safety,

    • working protective means assurance,

    • hygiene regulations (vibrations, noise, radiation, etc.),

    • ergonomics.

    29

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    PRODUCT REALIZATION

    Project applies identification and traceability processes in order to differentiate products among

    each other within the scope of one project or within the scope of production volume for more

    projects and in order to enable products tracing during their using. Products identification allows

    to match particular documentation, records and data to the proper equipments for prospective

    quality analysis, mainly related to defects and reliability performed for the purpose of production

    quality increase, eventually for the purpose of claim management caused by hidden defects.

    Identification and traceability implementation rules are defined in detail in technological procedure

    incl. Duties for identification execution and inspection and their registration.

    In order to assure quality of manipulation, warehousing, packaging, protection and delivering

    processes, the Company has applied a system defining the fundamentals and documented

    procedures in order to avoid the products quality exposure or decrease and products damage.

    Manipulation, warehousing, packaging, protection and delivering processes are assured n the

    same level as design, construction and commercial processes.

    Manipulation, warehousing, packaging, protection and delivering fundamentals are considered in

    contracts with suppliers who deliver and complete their supplies.

    30

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    PRODUCT REALIZATION

    Emergency readiness and reaction are described in H&S, FP and EP plan. The Company

    environmentalist performs identification of places with potential accident origin in particular

    locality and possible water exposure by unhealthy substances.

    Procedures in case of fire, incl. powers and responsibilities determination, related activities and

    preventive action, are described in documented procedure which results from lawful orders and in

    fire regulations.

    If customer submits plan of contingency measures in case of water exposure or affection by

    unhealthy substances then becomes that a part of the Company H&S, FP and EP plan and it is

    binding for all employees of the Company and its suppliers during project realization.

    The fundamental controlled document is the Company direction Environmental management. This

    direction defines conditions of emergency readiness and reaction in accordance with regulation

    No. 6/1997 about day and ground water quality protection and takes into account EN ISO

    14001:2004 requirements. Further it solves law No. 59/2006 requirements about serious accident

    prevention.

    31

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    PRODUCT REALIZATION

    Monitoring and measuring equipments control

    The Company has created, applied and maintained procedures of monitoring, measuring and

    testing equipments control, calibration and maintenance. The fundamental document Metrological

    rules specifies metrology activities and the Company metrologists duties within the scope of pre-

    project, pre-realization and realization phases.

    In order to assure measuring and production quality testing unification and accuracy there are

    measures structured in this way:

    • measures specified by the legal regulations,

    • referential materials,

    • inspectional measures,

    • working measures,

    • unused measures.

    Responsibilities for particular activities are defined in Metrological rules:

    • responsibility for metrological order,

    • measures users duties,

    • measures keepers duties.

    Metrologists assures supervision of metrological order in the Company.

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    MEASUREMENT, ANALYSIS AND IMPROVEMENT

    There are set inspection mechanisms in the Company processes which monitor defined processes

    and activities parameters. Monitoring is evaluated in defined check-points and, if needed,

    correction and prevention actions are initiated. Integrated management system is monitored and

    evaluated via internal audits.

    Test and inspectional activities are specified by rules which define their planning, execution and

    documentation in order to prove product conformity with customer requirements. Fundamental

    mechanism of customer satisfaction monitoring on particular projects are regular site meetings,

    where customer informs about his satisfaction.

    Internal audit

    IMS internal audits are planned and performed in order to find out whether control systems

    activities and particular results are in harmony with planned steps and in order to determine

    integrated management system efficiency. All IMS processes and activities are regularly verified

    and evaluated in order to verify them at least once a year. Except planned audits it is possible to

    perform unplanned audits.

    Auditors team consists of qualified auditors, team members have to fulfill criteria defined by EN

    ISO 19011. Team leader is named by IMS-MR. Team leader is entitled to compile team according

    to audit scope and character. Auditors team is approved by IMS-MR in Audit plan.

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    Product monitoring and measurement

    Product is monitored in all phases of its production. Input control is performed via suppliers´

    production acceptance inspections. The purpose of this inspection is verification that products and

    technological equipments are in accordance with technical documentation, standards and

    legislative. Deliveries and products are checked according to documented procedures within the

    scope of project technical preparation.

    There are defined check-point (milestones) during realization process. Their character and scope

    is defined by Test and Inspection Plan and it is a part of project contract documentation.

    Output control and inspections assure and prove that product (technological equipment, energy

    work) is in accordance with technical documentation, test and inspection plan and guarantee

    measuring and it is prepared to be handed over to customer. After successful test or inspection

    quality inspector issues Declaration of conformity or Certificate of product, assembly quality and

    completeness. It is not possible to deliver or hand over any product or equipment without quality

    inspector approval.

    After inspections and individual testing, release process continues with functional testing,

    commissioning and guarantee measuring.

    MEASUREMENT, ANALYSIS AND IMPROVEMENT

    34

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    Continual improvement

    In order to improve IMS processes efficiency and suitability there is applied IMS partial review and

    IMS annual review and evaluation by the Company management.

    Process of identification and control of IMS improvement activities is defined as sequence of:

    1. IMS-MR at the Company departments:

    • check and evaluation of tasks, CA/PA and CEO decisions fulfillment,

    • processing of topic outputs from processes monitoring and measurement and from

    customer or involved parties satisfaction monitoring,

    • processing of outputs from product monitoring and measurement and nonconforming

    product control.

    2. At the IMS team:

    • discussion on details of point 1,

    • continuous evaluation of internal audits, external audits, quality manager, EMS manager

    with the aim of their commissions updating and their further training planning.

    3. At the Company management meetings:

    • partial IMS review by virtue of data elaborated during discussing of details at IMS team and

    other information and details related to IMS

    Outputs of these activities for IMS improvement are tasks, CA/PA, IMS Policy and IMS Objectives

    updating decisions, powers and responsibilities within IMS processes and activities changes

    decisions and their processing in related documented procedures. These outputs are inputs into

    activities defined in point 1.

    MEASUREMENT, ANALYSIS AND IMPROVEMENT

    35

  • © 2015, ŠKODA PRAHA a.s. All rights reserved. Any reproduction in whole or in part is prohibited without prior written consent.

    ŠKODA PRAHA a.s.

    Duhová 2/1444

    140 74 Praha 4

    Phone: 211 043 247

    Fax: 211 045 050

    Third issue

    March 2015

    www.skodapraha.cz