Integrated Adviser Solutions was established in recognition of the need for a fully implemented

client maintenance and reporting system for advice businesses that will deliver significant

business efficiencies and a greatly enhanced client experience.

INTEGRATED ADVISER SOLUTIONS

T I M E L Y | AC C U R AT E | RE L E V AN T

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INTEGRATED

ADVISER SOLUTIONS

Brenton Jones

Brenton has over 26 years’ experience in the

financial services industry across Australia.

Although he has been a self-employed

financial adviser for most of his career he has

also held roles as an investment adviser and

financial planner with Terrace Counsellors,

now part of the Plan B Group (a wholly owned

subsidiary of IOOF), as well as heading up the

financial planning divisions of a number of accounting businesses

including the Perth office of Moore Stephens Chartered Accountants.

Being an adviser, Brenton well understands the difficulties that are faced

with the delivery of an efficient, high quality and client valued

communications and reporting system that is scalable to accommodate

advice businesses of all sizes and growth trajectories. With his own

financial planning business continuing to experience the significant

advantages of outsourcing a fully implemented communications and

client reporting system, life and business has never been better.

Ruth Tay

Ruth has a number of tertiary finance

qualifications including an Advanced

Diploma of Financial Planning and a

Masters degree in Finance. She also has

more than 12 years’ experience in the

financial services industry that includes

working as an adviser in Singapore, as well

as various senior positions in Perth including

Operations Manager at GESB Financial Advice and Client Services

Manager in Future Wealth Planners. Throughout those years Ruth has

been instrumental in the design, development and implementation of a

variety of innovative and highly efficient client service delivery processes

and procedures for a number of financial planning practices.

Integrated Adviser

Solutions (IAS) was

established by co-

founders Brenton

Jones and Ruth Tay in

recognition of the

need for a fully

implemented client

maintenance and

reporting system for

advice businesses that

will deliver significant

business efficiencies

and a greatly

enhanced client

experience

Combining their

individual experiences

and expertise, Brenton

and Ruth have

developed the fully

implemented

communications and

client reporting services

offered by IAS with the

goal of assisting

advisers provide an

efficient, high quality and

client valued

communications and

reporting service to their

clients

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What do advisers really want?

To own a business that is efficient,

sustainable and profitable with a

reputation for quality financial advice

and outstanding service.

Something they can be proud of!

What are some of the roadblocks stopping them?

Absence of an efficient ongoing client maintenance

system

Constantly changing industry rules and regulations

Clients not recognising quality advice

Not enough time!

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How can IAS assist in removing those roadblocks?

Establishing a complete ongoing client maintenance &

reporting system

Assisting all ongoing communications and reports in

meeting with compliance requirements

Providing high value, high quality reports to their clients

Allowing the adviser to focus on new business generation!

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What is the IAS ongoing client maintenance & reporting system?

Implementation of Client Care Packages across the adviser’s

client base that comprise of:

Monthly Adviser Bulletins with 7 financial articles each (total of 84 a year!)

Monthly Market Update Reports

Half-yearly ‘Advice Matters’ magazines with at least 12 articles each

Annual Retirement Health Check Report (about Super/Pension)

Financial Directions Report every 2 years

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Retirement Health Check Report

Sent in the month of the client’s birthday

4 versions in total

Superannuation

Account Based Pension

Transition to Retirement

Super & Pension

Follow up questionnaire

Financial Directions Report

Sent every 2 years (frequency can be changed)

Follow up questionnaire

Client Survey

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We can also take care of your FOFA requirements:

Fee Disclosure Statements

Opt-In Notices

So who are the advisers that would most benefit?

Advice Businesses that are:

Looking to implement an efficient client maintenance

system

Seeking solutions that will ensure ongoing compliance

Striving to provide better value to clients

Wanting to grow their business – increase profits!

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© Integrated Adviser Solutions (2014)

ACN 603 035 874