integrate mobile phone with your pbx: save money and be more productive
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Integrate mobile phone with your PBX: save money and be more productive. Mission Statement. ENTERPRISES. Mission Statement. QuesCom is a leading technology vendor of innovative FMC VoIP telecom appliances - PowerPoint PPT PresentationTRANSCRIPT
Integrate mobile phone with your PBX: save money and be more productive
2Preliminary information – Non-contractual document
QuesCom is a leading technology vendor of innovative FMC VoIP telecom appliances
Providing seamless convergence for enterprise networks, unique mobility features and fast ROI through Least-Cost call termination
Mission Statement
DISTRIBUTORS
Targeting all enterprises via2 roads to market channels
SERVICE PROVIDERS& OPERATORS
Mission Statement
ENTERPRISES2
3Preliminary information – Non-contractual document
Enterprise Market: - world-wide distributor & partner network
- emerging “Managed Services” offer through Service Providers
Service provider & operator market: >deployed in over 40 countries
Leading Player of Fixed-Mobile
convergence
Best of Breed Technology
Strong growth and Backing
Tier One VC: Sofinnova (US/Fr), Seventure (Fr), Baytech (Ger.), SGAM ,Saffron Hill
Strong Revenue growth: €2m (’04) €4.2m (’05) €8m (’06) €11,5m (’07)
Clear Technology leader in VOIP-Mobile convergence
3rd Generation of appliances
VOIP-GSM/UMTS/PCS technology, Virtual SIM technology, Mobility services
QuesCom company profile
Founded in 1999,
Offices in Sophia Antipolis (HQ), Paris, London, Belgrade
60 employeesAbout us
4Preliminary information – Non-contractual document
Partners
InternationalDistributors
More than 200 resellers
Certification
CustomerReferences Groupe
Alain Ducasse
5Preliminary information – Non-contractual document
Product range
GSM channels
PBX connection
Company size
Mobility users
2
RNIS
10 - 20
0
Q50
2-8
VoIP+ISDN16 to 32 VoIP
20 – 100
< 100
Q300
0-12
VoIP+ISDN16 to 32 VoIP
100 - 500
> 100
Q400
0 (no SMS)
2 PRI 32 VOIP
50 - 100
50 - 100
FAX BOXNew Version V5.0
6Preliminary information – Non-contractual document
Advanced telephony appliances
1. Mobility services
MobiQ – The appliance companion on your mobile phone
2. Fax & SMS server
3. VoIP & GSM gateway
QUESCOM 400
QUESCOM 300
Discover the features of the new software version 5.0
New Version
7Preliminary information – Non-contractual document
Architecture & connections
IPGSM
All PBX ISDN
Internal Extensions
ISDN
BRI or PRI
BRI or PRI
GSM
IP Internal extensions
All IPBXH.323 & SIP
PC
FAX & SMS
IP
MobiQ client
Nokia S60(2nd & 3rd Edition)
Windows Mobile 5 on Pocket PC & Smartphone
Newversion
8Preliminary information – Non-contractual document
1. Mobility Services & MobiQ
MOBILE EXTENSION Single number Voice & Fax 5 mobility profiles (activated via GSM or web) Use your mobile as a DECT Conference (V5.0), call transfer, music on hold,
short dialing IVR & integrated voicemail system
PBX & mobiles INDEPENDANT Compatible with any DTMF phones Compatible with any PBX ISDN or SIP/H323
Value added MobiQ client software Friendly interface Smartphone (Symbian, Windows Mobile) Dual Mode Phone (GSM-WiFi) (V5.0)
Newversion
Newversion
9Preliminary information – Non-contractual document
Advantages
Your GSM is an extension of the PBX
The same DECT services on your GSM
Your company optimizes its mobile calls costs
10Preliminary information – Non-contractual document
ISDN
Paul’s landline
Your GSM is an extension of the PBX
Customer
Incoming calls on One-Number
Paul’s mobile phone
11Preliminary information – Non-contractual document
ISDN
Paul’s landline
Your GSM is an extension of the PBX
Customer
Call transfer from one device to another
Paul’s mobile phone
12Preliminary information – Non-contractual document
One Number Landline, GSM, Fax, IP
Multiple ring on up to 5 telephones
Caller ID display (CLI)
Call transfer from one desk to another (Universal Handover)
auto or manual
Call routing(2-step dialing : Mobile to Appliance+ Appliance to Contact)
Automatic (with call chaining v5.0)
On demand
Mobile click-to-dial (Callback request v5.0)
Auto dialing from Outlook or any web phonebook
Call request via SMS or HTTP link
Your GSM is an extension of the PBX
Newversion
Newversion
Newversion
Newversion
Newversion
13Preliminary information – Non-contractual document
Advantages
Your GSM is an extension of the PBX
The same DECT services on your GSM
Your company optimizes its mobile calls costs
14Preliminary information – Non-contractual document
ISDN
Paul’s fixed lineOne number
Robert’s fixed lineExt. 4842
The same DECT services on your GSM
Customer
Paul
Music on holdDual call
15Preliminary information – Non-contractual document
ISDN
Paul fixed lineOne number
Robert fixed lineExt. 4842
The same DECT services on your GSM
Customer
Paul
Conference
16Preliminary information – Non-contractual document
ISDN
Paul fixed lineOne number
Robert fixed lineExt. 4842
The same DECT services on your GSM
Customer
Paul
Transfer
17Preliminary information – Non-contractual document
The same DECT services on your GSM
Call transfer: attended or unattended
Music on hold Corporate message Customizable message (v5.0)
Conference with 3 people (v5.0)
Profiles selection Checking QuesCom voicemail
Newversion
Newversion
18Preliminary information – Non-contractual document
Value added MobiQ client software
QuesCom Mobility Services
Mobile phone Mobile phone+ MobiQ
Transfer, hold on, conference
YES Code *#
YES User friendly interface
Voicemail check, profile selection, device swap
YESCode *#
YES User friendly interface
Call routing Programming TransparentAuto or on demand
Administration No software Remote software installation &configuration
Compatibility Any mobile phone DTMF Symbian S60Windows Mobile 5.0
19Preliminary information – Non-contractual document
Advantages
Your GSM is an extension of the PBX
The same DECT services on your GSM
Your company optimizes its mobile calls costs
20Preliminary information – Non-contractual document
Your company optimizes its call costs
Industrial site in AsiaHeadquarters in France
Supplier
1 international mobile call = 1 fixed call to local fixed line
0€0€
Local fixed call €
IP
Calling abroad
21Preliminary information – Non-contractual document
Your company optimizes its calls cost
Industrial Site in AsiaHeadquarters in France
Customer
1 incoming call on a mobile, received abroad= 1 Mobile call to a local mobile
Localcall €
Profile: ”Asia”Swap SIM card
0€IP
« Passive » Roaming
22Preliminary information – Non-contractual document
Your company optimizes its calls cost
Industrial site in AsiaHeadquarters in France
Client
1 call placed by a mobile abroad= 1 fixed call to local fixed line
0€
0€
Fixed Local call €
Smartphone Dual Mode & MobiQ
Handover in Wi-Fi
IP
« Active » Roaming
23Preliminary information – Non-contractual document
Mobile click-to-dial (Callback request)
Issue How to place calls for free from my mobile ? How to use my CRM software to call my
customers ?
Solution Mobile user requests a call by clicking a link
(or by SMS) QuesCom appliance calls the mobile user and
its correspondant Both calls are connected
Only with advanced integration
Example of Mobile Click to dial from CRM
24Preliminary information – Non-contractual document
3. Fax & SMS server
Mike TommasiBusiness Development
Tel - Fax - Mobile : +33 497 234 835
25Preliminary information – Non-contractual document
How does it work?
PBX
ISDN
GSM
IP
Tel.
FAX
26Preliminary information – Non-contractual document
Incoming Fax
Receive all calls and fax on the same DDI number (One number)
Compatible with all email clients
Personal & Confidential
27Preliminary information – Non-contractual document
Outgoing Fax
Integrated inMicrosoft Outlook Whatever
MS Office attachment
Lotus Notes compatible
28Preliminary information – Non-contractual document
Technical pre-requisites
On the PBX No installation in ISDN or IP environment T.38 for an IP connection
No configuration on the email server
On the PC No installation (compatible with Microsoft Fax Service) Or Plug-in Microsoft Outlook
29Preliminary information – Non-contractual document
SMS
Outgoing and incoming SMS to PC
Several recipients
Acknowledgement by email
MS Outlook interface
30Preliminary information – Non-contractual document
3. VoIP & GSM Gateway
Traditional PBX VoIP MIGRATION VoIP : SIP & H.323 16 to 32 VoIP channels per appliance
SIP TRUNKING Connection to a SIP operator on a traditional PBX
31Preliminary information – Non-contractual document
3. VoIP, GSM et SMS Gateway
GSM Gateway Convert Fixed to Mobile in Mobile to Mobile Convert Mobile to Fixed in Fixed to Fixed Starting with 2 GSM Channels
Network REDUNDANCY Possible backup VoIP, GSM & ISDN
32Preliminary information – Non-contractual document
Customers’ benefits
INCREASED productivity for people on the road Always reachable Same services in and out of the company
INCREASED profitability for the company « Fixed to Mobile » calls cost reduction … « Mobile to fixed » … International
INCREASED efficiency Only one equipment to install and administer
INCREASED durability Compatible with all PBX, operators, telephones Certified by the best equipment suppliers
33Preliminary information – Non-contractual document
QuesComGSM gateways
SIM Servers
SIM arrays
IP
Configuration Web ServerDatabase
Server
SIM Server Cluster Solution