Funding for research provided by United States Department of Agriculture (USDA). USDA is an equal opportunity

employer and provider.

Intake Orientation Training

2

About Illinois workNet®

• Open to all Illinois citizens, employers,

and education and workforce partners.

• Home to Workforce Innovation and

Opportunity Act (WIOA) resources,

services and tools.

• Everyone benefits from the range of

career and workforce development

functions beginning with career

exploration through adult career

transition.

Illinois workNet is the state's web portal system for workforce development.

www.illinoisworknet.com

For

Individuals…

…and Employers

Resources, Services and Tools Connect to online and in-person resources, tools and programs.

The Illinois workNet platform provides Illinois residents, employers, state and local partners with a personalized experience by using the bestmodern practices for integrated access.ms, individualized services, and outcomes.

24/7

Real Time Incremental Outcomes Programs Customers

Model of Data Integration

Data Security Sharing Integration Single-Sign-On

www.illinoisworknet.com

Delivers and Connects to Innovative Programs

Illinois workNet

connects everyone to

tools and resources

across state agency partners.

DCEO - WIOA Information, Data

and Business Services

IDES - Career and Labor Market

Information, Job Matching and

Unemployment Insurance

ISBE/ICCB/IBHE - High School,

Adult Ed, Postsecondary

Education & Training

IDHS - Rehabilitation Services and

Public Assistance Programs

ISAC - Financial Aid Programs

Illinois workNet is providing:

• Outreach information and materials.

• Training for partners.

• Dashboards for real-time facilitation and

engagement tools.

• Integration with IDHS.

• Eligibility steps and review.

• Enrollment procedures and ongoing data

including services, training, credentials,

work-based learning, job placements, and

other outcomes.

• Customer and outcome reporting options.

A Partnership with Illinois Department of Human Services (IDHS) to study a new approach to help Supplemental Nutrition Assistance Program (SNAP) recipients get into great careers utilizing Department of Commerce’s Job Training Employment (JTED) Program Model.

Illinois workNet’s® Role In EPIC

8

Partner Training Tools

Intake/Orientation Tools

Overview

DHS and Community Based Organizations (CBOs) will

be using a team approach with intake, enrollment,

customer individualized services, training, and

employment plans (ISTEP).

Resources available on: www.illinoisworknet.com/epicpartners

Intake: DHS Staff Role: Use EPIC partner tools to facilitate the intake process and refer SNAP customers to appropriate training programs. CBO Role: Enter training program information and identify baseline requirements to help connect customers with an appropriate training program.

10

Recruit SNAP Participants

Eligible individuals reside in 1 of the 33 counties in the study and are:

• SNAP recipients who are work registrants (85 percent of 5,000 study participants).

• Employed SNAP recipients, (this is a voluntary population, and will make up 15 percent of the study participants); exempt from work requirement.

• Participants that may be mandatory or voluntary, depending on county and work registration status .

• Marketing material will be available via Illinois workNet and should be printed off and provided to new SNAP applicants who will be mandatory participants in E&T to educate them regarding this opportunity.

• Active mandatory SNAP customers who are not currently engaged should be provided this information in advance of scheduling them for an orientation.

• Active SNAP customers who are exempt should also be provided this information in a mailing to encourage them to participate in this program.

• Information relative to this program should be posted in the lobby area so interested customers can inquire about how to become involved.

• Offices should also post the web address of Illinois workNet for customers who have access to the internet to see what is available.

Recruitment Approach

Recruitment resources available on: www.illinoisworknet.com/epicpartners

2,500 placed in EPIC SNAP E&T Services Group**

Recruitment is important because there is participation fallout along the way. Estimations are

based on historical data:

* Only 23% of customers that are contacted attend orientation sessions.

** Only 18% of the customers in step 1 will make it to the EPIC SNAP E&T services group based on prior history with a similar study.

5, 000 move to Assign Step Random Assignment

Fallout: 46,100 never respond

13,900 move to Assess Step Program Eligibility

Fallout: 8,900 do not complete Step

2,500 placed in SNAP Services Group

First Step Recruit – Reach out to 60,000 people *

13

Orientation instructions and resources available on: www.illinoisworknet.com/epicpartners

EPIC Orientation

14

Partner Training Tools

Team Review Tools

15

EPIC Eligibility Review Team

Eligibility review instructions and resources available on: www.illinoisworknet.com/epicpartners

16

Partner Training Tools

Follow-Up Meeting Tools

17

Consent & Group Assignment The customer will return for a follow-up meeting. Review what it means to participate in the study. If they decide not to participate, update their customer status in Illinois workNet to “Declined to Participate.” If they are interested in participating in EPIC SNAP E&T pilot, they will be randomized into one of 2 groups:

• EPIC SNAP E&T (Treatment Group): offered the pilot services in Model 1, 2, or 3, or

• Traditional SNAP E&T (Control Group): offered core, or existing SNAP E&T services (“business as usual”). In a number of counties, “business as usual” for the controls is no SNAP E&T, so controls will be eligible for whatever services currently exist at large in the community.

Random assignment occurs in EPIC (not Illinois workNet).

After random assignment, the group assignment automatically populates Illinois workNet EPIC partner tools.

18

Follow-up Meeting/Group Assignment

Assign customer to a training program instructions and resources are available on: www.illinoisworknet.com/epicpartners

Download a prepopulated 2151 form to refer the customer to the CBO and training program.

19

Next Steps

MUST HAVE ITEMS: An Illinois workNet Account that is set up as a partner.

1. Go to www.illinoisworknet.com and set up your Illinois workNet account (if you do not

already have an account).

2. Make sure your name is on the list of DHS staff that needs access to EPIC partner tools.

3. Once we have the list, Illinois workNet staff will update the accounts to partner accounts and give you access to the tools.

RECOMMENDED ITEM: Learn about the NOCTI 21st Century Skills Assessment. The handout is available in your packet. https://www2.illinoisworknet.com/DownloadPrint/Taking%20NOCTI%20-%20customer_FINAL.pdf

Experience the NOCTI for yourself. 1. Go to www.illinoisworknet.com/noctitest. 2. Log into your Illinois workNet account. 3. Enter the Passcode: EPIC Staff Training