Position Description

Position Title: HR Administrator Reports To: HR Consultant

Effective Date: September 2017 Responsible For: N/A

Budget: N/A

Organisational ContextVicdeaf connects people to the life they want to lead – through ensuring better access, inclusion and equal opportunity.

Vicdeaf is a progressive community business and a leader in services to people who are Deaf, hard of hearing or who experience barriers to participation.

Established in 1884, our commitment is to ensure that our clients and community are able to enjoy the benefits of being able to participate and contribute across all areas of life, including through economic, cultural, social and civic involvement.

Primary Purpose of RoleThe Human Resources Administrator will be responsible for providing administrative support to the People and Culture team. This will involve the coordination of end to end recruitment, managing the induction program, maintaining and updating employee files, responding to HR queries and the following up compliance checks.

Vicdeaf Values and Vision

RespectfulWe respect our people, culture, community and historyWe are kind and considerate in our dealings with peopleWe behave in fair and ethical ways

InclusiveWe welcome and engage with people from all backgroundsWe reduce barriers and attitudes that discriminateWe are accessibleWe strive for equality

AdaptableWe embrace and drive change for our clients and communitiesWe are open and flexible to changing needsWe adapt to meet and overcome new challenges

DiverseWe believe our diversity is our strengthOur perspectives drive our organisationWe value different perspectives and culturesWe are culturally and socially aware

ProgressiveWe are forward-thinkingWe are in touch with the needs – and future needs – of the communitiesWe look for ways to improve the lives of our clients and communities

Vision Our clients and our community live in an accessible, inclusive society with equal opportunity in all areas of life”

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Position Description

Core Strategic Requirements (applicable to all roles)

Positive Working Relationships Cultural and Linguistic Diversity Personal Accountability Innovation/Quality/Continuous Improvement

Support other team members

Share knowledge and information

Build relationships with other teams

Positive approach to conflict resolution

Take an active role in creating a safe and healthy work environment

Auslan skills/willingness to learn Auslan

Flexible and adaptable communication

Be aware of and adapt to cultural & linguistic diversity

Adherence to policies/standards/procedures

Compliance with health, safety and wellbeing requirements

Undertake continuing professional development

Participate in training and personal development activities

Creative and innovative approach to work

Suggest & make changes to improve services

Evaluate own work to ensure effective service delivery

Be proactive in identifying service gaps

Be open and responsive to feedback

Key Outcomes to be achieved

1. Outcome: Contribute to the achievement of Vicdeaf’s strategic objectives Ensure that role outcomes/results are aligned with organisational strategy, integrated with other services and meet client needs

Performance Indicators Work in a flexible and adaptable way to ensure resourceful and efficient service delivery Understand and promote Vicdeaf’s services Consistently provide services that meet client and regulatory requirements

2. Outcome: On Boarding - Recruitment, Induction and Employment Administration Indicative time

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Position Description

Assist with the recruitment, induction and employment of new staff 40%Performance Indicators

Job advertisements are created and posted to relevant channels Interviews are organised and interview documentation prepared Induction sessions are arranged and room and materials prepared New contracts and contract amendments are created and collected from staff Organisational compliance checks are recorded and followed up in a timely manner and/or before expiry date Personal responsibility is taken for continuous improvement and quality of HR activities Problems are solved in work activities and participation takes place in wider problem identification and resolution

3. Outcome: Health and Well-Being Administration Provide administrative support to the management of Health and Well-Being Programs and activities

Indicative time 20%

Performance Indicators Annual flu vaccinations are organised Ergomanic assessments are organised upon request Completion of compulsory e-learning programs for new staff (bullying and harassment and OH&S) are recorded and followed up OHS, First Aiders, Fire Wardens lists and training are updated and distributed EAF Applications are processed in a timely manner OHS meetings are arranged for the year Staff Service Awards are organised at an ongoing basis Provide support with the addministration of the annual Employee Engagement Survey

4. Outcome: Management of HR E-mail, Employee Files and Staff Communication Hub Provide administrative support in the management of e-mail accounts, employee files and staff communication hub

Indicative time 30%

Performance Indicators HR e-mail accounts are managed, and e-mail enquries are redirected or responded to New employee files are created and maintainend First Hand website is monitored and updated regularly All employment paperwork are photocopied, scanned and filled in employee files

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Position Description

5. Outcome: Assistance with HR initiatives as a result of Business Plan and Employee Engagement Survey Engage in the administration of organisational wide HR initiatives

Indicative time 10%

Performance Indicators Assist the team with the roll-out of HR projects Provide additional administrative support as required

Knowledge, Skills & Experience (critical for successful performance in the role)

2 years' experience in administration, preferably HR Competent computer skills i.e. Word, Excel, Outlook Commitment to a high level of customer service Willingness to be flexible and adaptable (resilience) Well-developed written and verbal communication skills Ability to exercise confidentiality, tact and discretion Ability to show cultural sensitivity and work effectivley with a diverse range of people Auslan skills or willingness to learn and to use visual communication

Qualifications / Certifications / Memberships (essential to the role) Relevant qualification

Travel Frequency (Regular, Infrequent, Rare) Rare

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