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Insurance practice overview

© 2013 ZAO “Deloitte & Touche CIS” 2

Deloitte Global insurance practice

Today, the insurance industry is facing significant

changes. As it grows, insurance companies have to

seek other ways to increase their returns while

complying to new regulatory requirements. With our

unique multidisciplinary approach and

comprehensive, innovative solutions, we can help

you to stay one step ahead.

Our multidisciplinary international team, servicing

insurance clients, comprises over 500 Partners and

Directors, and over 5,000 practitioners from more

than 150 countries.

Our insurance practice is a broad global network of

Deloitte member firms acting as independent

partnerships and practices in the Americas, Asia

Pacific, Europe, the Middle East and Africa. Deloitte Global insurance practice

Over 5,000 practitioners

Over 500 partners

Over 150 countries

3 © 2013 ZAO “Deloitte & Touche CIS”

Our core strengths

Providing insurance

companies with world class

services

Our international team combines extensive experience in insurance-related services with the

necessary tools to work with a large number of clients across the globe and the capability to serve

clients locally. Our success relies on:

• Our essential technical skills and extensive knowledge of the insurance sector

• An integrated international team coordinated across all business lines, with team members

working together to prioritise various client needs

• A team tailored to your organisational structure, with clearly defined contacts ready to solve your

issues and answer your questions.

Offering services to

insurance companies of

various lines

Whether you are an insurance company offering life, property or accident insurance, a reinsurer or a

broker, Deloitte practitioners can offer you a wide range of services to meet all of your needs.

Providing value-oriented

services to our insurance

clients

We provide strategic advice and offer practical solutions. We help our clients to assess and

streamline their operational models, set up efficient governance structures, and improve their

processing and distribution systems

4 © 2013 ZAO “Deloitte & Touche CIS”

Our core strengths (continued)

The services we provide to

our insurance clients

encompass

comprehensive solutions

tailored to their needs

Our multidisciplinary approach brings together specialists in actuarial services, risk

management, operational excellence, technologies, taxation and audit. Such skills, coupled with

our industry expertise, may prove most useful to insurance companies working with numerous

products and facing the need to comply with regulatory requirements, deal with various sales

organisations, and oppose strong competition.

We are a recognised leader

in actuarial services

Our actuarial services group, one of the world's largest teams in this field, has a clear

understanding of the industry's past and future and the issues faced by it, and offers its clients

high quality services to solve most complex problems.

We offer a partner-led

proactive approach

The audit will be led by a partner on a day-to-day basis. The partner is responsible for

coordinating our teams and performing our audit assignments all over the world.

Our partner-led team will adopt a proactive approach, offering you various ideas and keeping

you updated about all industry and technical news and emerging applications. The partner is

responsible for making the final decisions on all material issues that require professional

judgement.


Audit services

• Audit of IFRS and RAS financial statements • Review of IFRS financial statements • Help with financial statement transformation • Delivery of training

Our services to insurance companies

Solutions for insurance and actuarial

computations

• Data collection, predictive modelling and benchmarking • Provision analysis • Underwriting transformation • Underwriting profitability analysis • Claim management function transformation

Transaction services

• Diagnostics serving the interests of the buyer • Diagnostics serving the interests of the seller • Vendor assistance • Assistance in negotiations with sellers/potential customers • Debt restructuring support (Independent Business Review

preparation) • Help with drafting/analysis of Sale and Purchase

Agreements • Analytical support for raising borrowings on capital

markets (long-form report, working capital report)

Tax advisory for insurance companies

• Tax review • Tax due diligence • Tax planning • Transfer pricing consulting services • International tax consulting • Review of tax compliance • Services on supporting tax audit • Pre-trial dispute resolution • Representing the client in court on tax matters

procedure • FATCA


Enterprise risk management services


Internal Audit • Full or partial outsourcing of internal audit • Corporate governance • Enterprise risk management • Assessment of risks and control procedures in the field of

IT • Building an internal audit function • Development of a strategic development plan for internal

audit function • Optimization of internal audit function • Internal audit training sessions • Quality assessment services • Inspection and consulting services for the observation of

contractual conditions by third parties

Internal Control • Building an internal control system • Optimization of internal control system. • Test of design and operational efficiency of internal

control system • Introduction of control procedures when implementing

projects for the reform of the finance function and the implementation of ERP systems

• Internal Control Training Programs

Information Security • Determination of information used by the organization • Assessment of probability and consequences of

information leak • Assessment of efficiency of existing protection

instruments • Development of a reaction strategy for possible

information leaks • Cooperation in the selection and implementation of data

leak prevention instruments


Business Insurance Claim Services


We work with insurance and reinsurance companies and directly with their clients to provide independent, objective services to assess damages due to business interruption and stock loss claims. We provide: • Early assessment of the strengths and weaknesses of the

financial aspects of the insurance claim • Independent and objective calculation of loss on business

interruption and stock loss claims for Insurers, Reinsurers and the Insured

• Accounting review of insurance contracts • Review and calculation of the sum insured • Consulting services to the insurance market and to the

Insured to assist in the claim settlement process

Technology Integration Services

• Increasing of up-sales and cross-sales • Analysis of sales process maturity • Business analysis for Data Warehouse implementation • Design of DWH and Business architecture of the system • Интеграция данных • Data integration • PMO services for major projects • IT strategy and architecture • IT management • IT costs optimization • Selection of IT solutions

Consulting on legal regulation issues in the field

of insurance

• Consulting on issues of compliance with the requirements of RF legislation

• Consulting on participation of Russian and foreign companies in Russian insurance companies

• Legal analysis of contract documentation for best practices and compliance with the requirements of RF legislation

• Legal assistance in the receipt of relevant licenses for insurance activity

© 2013 ZAO “Deloitte & Touche CIS”

Deloitte actuarial services

8

The Deloitte Insurance and Actuarial Services Practice is based in Central Europe and operates in 17 countries in

the region.

Permanent teams are located in Warsaw, Prague and Budapest.

The teams comprise over 40 practitioners, including actuaries and a number of other insurance specialists.

All of our top specialists are experienced and highly skilled actuaries. Our group of insurance actuaries is the largest in

the Big Four, and our firm is an acknowledged leader in actuarial services in Central Europe.

Our Insurance and Actuarial Services Group is based in Central Europe and continuously cooperates with practices

providing actuarial services at other European or international offices. As a result, our consultants have accumulated

valuable experience through their participation in engagements in other countries, such as Germany, Switzerland, the

UK, Italy, Russia, Ukraine and Azerbaijan.


CIS insurance practice

9

Leading CIS insurance companies realise that future success requires

fundamental changes to existing operating methodologies. The details are not

yet clear, but some issues are already becoming obvious: low capitalisation,

the introduction of new legislative requirements, experienced players entering

the market, relatively low transparency and the fast pace of the life insurance

market.

Despite these challenges, the opportunities for growth are also noteworthy.

Growth can be achieved by expanding distribution networks, introducing new

technologies, implementing innovative solutions and designing a more

efficient infrastructure. Many large insurance companies have already begun

reorganisation, realising its importance.

Our multidisciplinary approach brings together specialists in financial and

actuarial services, risk and capital management, operational excellence,

technology integration, tax & legal advisory and audit, enabling us to factor in

all aspects of your organisation. This comprehensive strategic methodology is

of prime importance for insurance companies that offer a wide range of

products on a fast-moving market amidst new legislative requirements.


CIS insurance practice

Core team

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Svetlana Ploutalova

Partner, CIS Insurance Practice Leader

+7 495 787 0600

[email protected]

Irina Momot Senior Manager, CIS Insurance Practice

+7 495 787 0600

[email protected]

Mathew Gorman

Audit Director

+7 495 787 0600

[email protected]

Svetlana Gubareva Audit Manager

+7 495 787 0600

[email protected]

mailto:[email protected]








CIS insurance practice team

Actuarial services

11

Nataliya Savytska

Senior Manager, Actuarial Computations

+7 495 787 0600

[email protected]

Nataliya Savytska

Senior Consultant, Actuarial Computations

+7 495 787 0600

[email protected]





Sergei Buhanov ERS Senior Manager

+7 495 787 0600

[email protected]

Gennady Griva

ERS Senior Manager

+7 495 787 0600

[email protected]


Risk management

12





Transaction Services

Dmitriy Anufriev

Partner, Corporate Finance

+7 495 787 0600

+38 (044) 490 90 00 [email protected]

Andrei Osnos

Corporate Finance Senior Manager

+7 495 787 0600

[email protected]

13





Forensic and dispute services

Valery Knyazev

Director, Dispute Consulting & Forensic Services

+7 495 787 0600

[email protected]

14

FATCA advisory services

Maria Mishina

Senior Manager, Dispute Consulting & Forensic Services

+7 495 787 0600

[email protected]




Maya Borzova

Manager, CIS Tax & Legal Services Department

+7 495 787 0600

[email protected]


Tax Consulting Services

Elena Bostan

Director, CIS Tax & Legal Services Department

+7 495 787 0600

[email protected]

Svetlana Klochikhina

Senior Manager, CIS Tax & Legal Services Department

+7 495 787 0600

[email protected]










Regulatory environment

Natalya Kosheleva

Director, CIS Tax & Legal Services Department

+7 495 787 0600

[email protected]

Alfia Mukhamatyanova

Manager, CIS Tax & Legal Services Department

+7 495 787 0600

[email protected]




Val Draggeim

Partner, Consulting

+7 495 787 0600

[email protected]

Rafail Miftakhov

Director, Consulting

+7 495 787 0600

[email protected]


Technology integration services




Globally The Americas Asia Pacific EMEA

AIG Power Corporation of

Canada

Aegis Insurance

Services

China Life Insurance

(Group) Company AEGON

Aviva PLC AXA Aflac Nippon Life Capita Group

Metlife Old Mutual PLC Allstate Corporation NKSJ Holdings Inc. GROUPAMA

Prudential PLC Sun Life Financial

Group Guardian Life Daiichi Life HDI Mutual

RSA Insurance Group

PLC Assicurazioni Generali

SPA (Generali) Ameriprise Financial

Ping An Insurance

Group Legal & General Group

Allianz SE Hartford Financial

Services Aon Corporation Nippon Life Munich Re

March & McLennan Cos

Loews Corp. Axis Capital Holdings QBE Insurance Group Old Mutual

IGN Groep N. V. Liberty Mutual

Insurance Company Grupo Nacional

Provincial Tokio Marine Holdings Prudential PLC

Berkshire Hathaway

Inc.

Manulife Financial

Corporation New York Life TaiKang Zurich

We work with the world's leading companies representing all major industry sectors. Deloitte is renowned for its

unique collaborative culture, its focus on providing clients with top-class services and ensuring its employees

have everything necessary to enable strong performance.

Insurance credentials

Our global insurance credentials

18

© 2013 ЗАО «Делойт и Туш СНГ»

Insurance credentials

Our insurance qualifications in the CIS

19

Audit Services Non-audit Services


For many years, Deloitte has been a global leader in insurance services.

We are committed to satisfying our clients' needs and helping them to stay up to date in this fast-

paced industry.

20

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network

of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed

description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see

www.deloitte.com/ru/about for a detailed description of the legal structure of Deloitte CIS.

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries.

With a globally connected network of member firms in more than 150 countries, Deloitte brings world class capabilities

and deep local expertise to help clients succeed wherever they operate. Deloitte has in the region of 200,000 professionals,

all committed to becoming the standard of excellence.

Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients,

commitment to each other, and strength from diversity. They enjoy an environment of continuous learning, challenging

experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility,

building public trust, and making a positive impact in their communities.

© 2013 ZAO Deloitte & Touche CIS or © 2013 Deloitte & Touche Regional Consulting Services Limited. All rights reserved.

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