instructor orientation 2014
TRANSCRIPT
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Washington Area Bicyclist Association
Bike Education
LCI Meeting“February” 2014
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WABA Bike Education1. Welcome!2. Information for Instructors3. 2013 Season in Review4. The New Year5. So You Want to be a Lead Instructor?
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1. Welcome!
Executive Director
Education Staff
LCIs
WABA’s Adult Education Programs
City/County StaffLAB
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The Education Sweet Spot
WABA’s Goals
City/County’s
Expectations
League’s Requiremen
ts
Adult Bike Education
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What are WABA’s Education Goals?
• After Every Class, Ask Yourself:– Can students get on and ride?• Effectively?• Safely?
– Can students find answers to their questions?– Can students pass on their knowledge?– Can students get involved?
WABA’s Goals
UsabilitySafety
CommunityAdvocacy
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Education CoordinatorDaniel Ryan Hoagland
• English major• Worked at WABA since March, 2010• LCI since November, 2010 (#3011)• Education Coordinator since May, 2012• Grew a beard, January 2013• LCI Coach since March, 2013
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2. Information for Instructors
• Classes & Season scheduling• How to Sign up to Teach a Class• Communication Tools• Roles & Expectations• Invoicing & Payment• Paperwork
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Classes & Season Schedule• Spring– April through June
• Summer– July & August
• Fall– September through November
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Spring Schedule• Sign-ups go live as soon as schedule is final
– Create an account: www.signupgenius.com– Limit 2 Sign-ups per Instructor for 2 weeks– Unlimited sign-ups thereafter
• City Cycling for Instructors– I will teach, you will be students!– Tues-Thurs, March 25-27, from 6pm to 7:30pm
• Instructor Happy Hour, Friday 4/4 @ 5:30pm• First class: Saturday, April 5th
• Last class: Sunday, June 15th
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Classes & Season ScheduleTwo Types of Classes (for now)
Adult Learn to Ride• For Non-cyclists only
• 75% (or better) success rate• National media attention
• 594 people on “waitlist” as of today
City Cycling• For cyclists of any skill level
• Two separate “tracks” in every class:• Intro to City Cycling• Confident City Cycling
All Classes• 3.5 hours of Instructor time
• Subsidized, $10 placeholder fee• 5:1 Student:Instructor ratio
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Intro & Set Expectations
Helmet Fit
ABC Quick Check
Intro to City Cycling
Starting/Stopping
Shifting
Scanning
Signaling
Control Drills Recap
Quick Stop
Rock Dodge
Instant Turn
0:60
Break
City Cycling Schedule
Trail Ride Road Ride0:50
Tire Change/Locking Demo/Other
Outro & Next Steps
0:10
0:10
0:10
0:10
0:10
0:15
Confident City Cycling
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How to Sign Up to Teach a Class
Season schedule is confirmed & posted
1-2 months
Invitation goes out through signupgenius
1-2 months
For 2 weeks: Limited sign ups allowed
1-1.5 months
After 2 weeks: Unlimited sign ups!
<1 month
Prior to your signup, you will be reminded
by signupgenius2-3 days
Show up and teach!
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Communication ToolsFrom WABA• Email – an address that you check often• Phone & Text - cell phone number w/minutes• Signupgenius.com – check spam folder
From other Instructors• Know who you are scheduled with• Use the Contact Info sheet to get their emails and phone
numbers
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Communications ToolsFeedback & Reporting• Improve the program!• Improve the experience for students!• Improve yourselves!• Improve WABA!
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Communications ToolsFeedback & Reporting
Instructor Review Form: To provide you feedback from the Lead Instructor on your performance, abilities, and areas for improvement.
Post-class Survey: To provide WABA with your opinions and (constructive) criticism.
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Roles & ExpectationsYour Expectations of Lead Instructors
• Professional demeanor• Clear expectations• Prompt & accurate communication• Prompt & accurate payment*• Effective supervision• Responsibility for classes• Logistical support
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Roles & ExpectationsLead Instructor Expectations of You
• Be on-time & ready to teach (not parking, changing, eating, etc.)
• Be professional in speech, attitude, and dress• Be prepared with a working bike, helmet, & any gear, food, etc.
you need for the class• Know the Material: drills, routes for rides, techniques, etc.• Prompt (and if possible, pre-emptive) communication• Have your paperwork in order
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How We Teach• We all teach the same material• The way we teach it MATTERS• Who the teacher is MATTERS
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Things to Avoid?• Jargon
– Use a context that novice cyclists can understand and relate to• Spandex/Lycra
– Yes, it has its place. Demonstrate that bicycling can be “normal” and normalize the way we bike
• Scaring students– Emphasize positive aspects (especially for trails students)– Save the “risk” and “crash” conversations for later– We bike because it’s fun and convenient so communicate it that
way
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Remember WABA’s Education Goals?
• After Every Class, Ask Yourself:– Can students get on and ride?• Effectively?• Safely?
– Can students find answers to their questions?– Can students pass on their knowledge?– Can students get involved?
WABA’s Goals
UsabilitySafety
CommunityAdvocacy
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Paperwork• Policies form• Tax forms• LCI Status• LCI Insurance Requirements– Must be an LCI in good standing– All participants must sign waiver– Must cover LAB Need to Know
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3. 2013 Season in Review2013 Adult EducationTotal Classes: 35Student Capacity: 825Total Attendance: 384 (47%)Average Students/Class: 11
2013 Adult Learn to RideTotal Classes: 13Student Capacity: 275Total Attendance: 213 (77%)Average Students/Class: 16.4
2013 City CyclingTotal Classes: 22Student Capacity: 550Total Attendance: 170 (31%)Average Students/Class: 7.7
By JurisdictionDC: 10 – 250 – 102(10.2%) - 10.2Alex: 10 – 200 - 93(47%) - 9.3Arl: 8 – 200 – 106(53%) – 13.3MoCo: 5 – 125 – 39(31%) – 7.8
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4. The New YearChanges & Improvements• Ideas for increasing attendance at City Cycling
classes?• Ideas for new & expanded programs?• Ideas for better coordination & community?
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Changes & ImprovementsThe City Cycling Attendance Problem
People who know about WABA classes.
People who want or need to become more confident &
comfortable bicyclists.
The Problem
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Changes & ImprovementsIncreasing Attendance
• Incentives• Raffle for students• Handouts• Promotion• Partner organizations• Coupons galore• Flier blitzes
• Other• Instructors!• Calendars & Listservs• Alumni community• New Education events…
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Changes & ImprovementsNew & Expanded Programs
• More classes?• Seasonal riding• Group riding• TS 201-based class
• “Social” rides?
• Themed• Short & fun• Funnel riders to classes
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Changes & ImprovementsNew & Expanded Programs
• Your ideas?• What…
• Will be taught?• Is the hook?
• Who…• Is the target audience?• Are our partners?
• Where…• Will class be held?• Will we promote it?
• When…• Are the deadlines?
• How…• Do we message it?• Does it all come
together?• Why…
• Should people care?
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Changes & ImprovementsBetter Communication & Community
• Happy Hours• What times/locations
work for you?• Skillshares• Advocacy training• Public speaking• ???
• Instructor “fun” rides• Learn class routes• Your ideas?
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Thanks for ComingTime for a quick break
Then…
So You Want to Be a Lead Instructor?
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Lead Instructors• Non-WABA staff• Instructor with experience teaching with
WABA & independently• “Decentralizing”• WABA sign-off after observation
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Lead Instructors: How it Works
Teach WABA classes
Let us know you’re interested
Lead LCI observation & evaluation
Congrats, you’re a Lead LCI!
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Lead InstructorsResponsibilities• Run the class to WABA & League standards• Assist & coach other Instructors as needed• Responsible for all aspects of day-of class:
– Communication with Instructors– Resource for students– Emergencies– Logistics
• Not responsible for pre-class/post-class communication• Feedback tools
– Class report– Instructor Evaluations
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Lead InstructorsWhat I need from you:1. Short Interview2. In-class observation – we will arrange a time for you to run a
class while I observe3. Evaluation:
1. Knowledge of material2. Supervision & time management3. Preparation & logistics4. Emergency readiness