instructions for hostpoint

7/24/2019 Instructions for Hostpoint

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INSTRUCTIONS FOR USE

Your Hostpoint Control Panel

Version 1.1 /December 2007


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This documentation tells you which functions you will find where and how to use them. You

can always call up the latest version of this documentation from your Hostpoint Control Panelunder Support -> Manual.

We recommend that you take a little time to read through this documentation at leisure and towork your way through the first steps in your Hostpoint Control Panel, following the examplesthat are given. Afterwards, you will then be able to configure your server to suit your needswithout being faced with any major problems or questions.


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Contents

1. Login into your Hostpoint Control Panel2. The startup page3. The Domains menu item

3a. Adding domain names3b. Deleting domain names

4. The E-mails menu item4a. E-mails4a1. Create an e-mail address4a2. Create a new e-mail account

4a2a. Spambox4a3. Create new forwarding e-mail address4a4. Create a new e-mail account with forwarding

4a4a. Spambox4a5. Edit e-mail

4a5a. Assign autoresponder4a5b. Set spam scanner4a5c. Edit forwarding

4a6. Spamscanner professional tool4a7. Please select your account type professional tool4a8. Edit selected professional tool4a9. Delete selected professional tool

4b. Autoresponder4b1. Create an autoresponder template4b2. Assign autoresponder template4b3. Delete autoresponder template

4c. Mailinglists4c1. Create mailinglist4c2. Edit mailinglist4c3. Delete mailinglist

5. The Websites menu item5a. Websites

5a1. Statistics5a2. Webserver logs5a3. Remove websites

5b. web-o-mat5c. Applications

5c1. Always available applications

5c1a. Counter5c1b. Banner rotation5c1c. Set up form mailer5c1d. Edit always available applications5c1e. Delete always available applications

5d. Extras6. The Databases menu item

6a1. Set up new database6b. Database user

7. The Explorer menu item7a. Explorer

7a1. Websettings7a1a. Password protection

7a1b. Apache Handler and MIME types7a1c. Error documents


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7a2. Add to clipboard

7a3. Rename/Delete8. The Admin menu item

8a. Customer contact8b. FTP Accounts

8b1. Create a password-protected FTP account with read and write accesspermissions

8b2. Create an anonymous FTP account without a password and with read onlyAccess permissions

8c. Change password8d. Backup manager8e. Cronjob manager8f. Preferences

9. The Support menu item9a. Support code9b. Support centre9c. Instructions

Annex

A. General information1. Name servers2. Set up an e-mail address in your e-mail program3. Webmail


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1. Login into your Hostpoint Control Panel

You will find the login at

https://admin.hostpoint.ch

Enter your user name there, together with the password that you received with the contract.Select your language and click on Login.

2. The startup page

The startup page contains information about your server together with current messages inwhich we inform you about key matters.

In addition, in the top section, you will find the following menu items which are explained indetail below:


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Domains

This menu item gives you access to functions for adding domain names and a subdomain toyour server, or for deleting these.

E-mailsYou can use this menu item to create, modify and delete e-mail addresses. You can alsoconfigure the spam and virus scanner, set up the autoresponder and administer mailing lists.

WebsitesThis menu item provides you with access to functions for creating a website from a domainname. You will also find the web-o-mat and other applications here, which you can install atthe click of a button.

DatabasesThis menu option takes you to the full range of administration facilities for your databases.

ExplorerThe Explorer gives you direct access to the data on your server, in precisely the same way ason your PC at home.

AdminThis menu item is for functions associated with your server, such as for changing thepassword, creating FTP accounts, or modifying the settings for Cronjobs and your HostpointControl Panel to suit your wishes.

SupportThis menu offers you help with your server.

Home/Support/AbmeldenThe Home menu item takes you to the startup page, while Support takes you to theHostpoint Support Centre, and Logoff is for quitting the Hostpoint Control Panel.


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3. The Domains menu i tem

If you click on the Domains menu item, a submenu will appear on the left. This contains aDomains menu item once again. If you click on this, the Domains Overview will open on theright (this will also happen automatically if you click on the Domains menu item at the top).

3a. Adding domain namesYou can add further domain names to your server here. To do this, click on Add a domainon the bottom right. This will take you to a page where you can enter your domain names.Then click on Continue >.

The Hostpoint Control Panel now asks you whether what you have entered is correct. If this isnot the case, you can correct your input by clicking on < Back. If everything is OK, youshould click on Finish. The Hostpoint Control Panel will now confirm that the domain namehas been added to your server.

If you are already familiar with this procedure, you can now go straight to the menu items

Create websiteand Create e-mail.

Click on Back to overview and you will see the domain names that you have just entered inthe overview. You can then follow this same procedure and enter all the domain names thatyou need on your server at the moment and, of course, those you will need at some time inthe future too.

If you take a closer look at the list, you will see the Status information box in the top right,next to your domain name, and, below this, a message next to your domain name. What doesthis mean?

Domain points to your serverThis means that, the name server entries for your domain names have already been entered

on our name server. You are not required to take any further action.


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Domain does not point to your serverThis means that the name server entries for your domain name have not yet been entered inour name server. You must contact your domain registrar to do this for you. What thisprecisely involves is set out in the Annex.

Please note that your domain name will only work if the status Domain points to yourserver i s displayed. This is also highl ighted (in yellow) and follow ed by anexclamation mark.

To obtain further information on your domain name, you can click on Whois. There you willfind certain items of information from the data that is held on your domain name.

You have now added your domain name to your server and the domain points to your server.You would now, however, like to add a number of subdomains.

What are subdomains?Let us assume that you have used your surname as your domain name, e.g. meier.ch. You

would now like to set up a separate domain name for each family member, i.e. peter.meier.chfor yourself, maria.meier.ch for your wife and stefan.meier.chfor your son. To do this, go toActions in the overview to the right of your domain name and click on Create a subdomain.Now enter the first name of peter (all in lower-case letters) and click on Create. Theoverview will now appear again, with a triangle next to your domain name. Click on this, andyou will already see the first subdomain peter.meier.ch. Follow this same procedure for eachof the subdomains. You can create subdomains at any time for all the domain names that youadd to your server.


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After you have made all the necessary entries, when you enter your domain name in yourbrowser, e.g. www.meier.ch or the subdomain peter.meier.ch, you will see that no websiteappears. The next step thus involves creating a website for these domains. How this is doneis explained in Section 5a.

Deleting domain namesSelecting the Delete option for domain names or subdomains allows you to delete either ofthese. To avoid domain names or subdomains being deleted unintentionally, a popup windowappears, prompting you to type in the word yes.If you wish to delete the domain name or thesubdomain, you should enter yes and click on OK. The overview will be updated, and youwill see that the domain name or the subdomain no longer exists.

If a domain name has subdomains, you cannot delete the domain name without first deletingall the subdomains.


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4. The E-mails menu item

If you click on the E-mails menu item, a submenu will open on the left. There you will findan E-mails menu item again, together with the additional menu items of Autoresponderand Mailing lists.

4a. E-mailsIf you click on the E-mails menu item, the e-mail overview will open on the right (this willalso happen automatically if you click on the E-mails menu item at the top).

If you have a new server, there will be no e-mail addresses in the list yet and you should enteryour e-mail addresses here.

4a1. Create an e-mail addressClick on the Create an e-mail address command at the bottom right either on thecommand next to your domain name, which will allow you to create e-mail addresses just forthis domain name, or on the command right at the end, which will allow you to select thedomain name during a subsequent step. The Hostpoint Control Panel now asks you whichfunctions the e-mail address that you are creating is to have.

4a2. Create a new e-mail accountHere you can create an e-mail address such as [email protected]. The e-mails received at thisaddress are then saved on your server, and you can call them up with your e-mail program(Outlook, Thunderbird, etc).

Select Create new e-mail account and click on Continue >. You should then enter thedesired e-mail address, e.g. peter. You can select the domain name after the @ if you haveentered more than one domain name. If you have only entered one domain name, then thiswill be shown automatically and you cannot make a choice.Now go to the Password box. Enter a secure password, comprising at least five letters and

one number. Repeat the password again in the Confirm password box. Then go to the E-Mail account quota box. This is where you enter the size of the account, or the memory


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space that you wish to allocate to it. We recommend 50 MB as the default. You can adapt this

figure to suit your requirements.

When you have completed all these steps, click on Continue >.You will now see the spam scanner settings. The spam scanner is activated as the default. If

you do not wish to use the spam scanner you should deactivate it by clicking on the smallsquare with the tick inside it.

You deactivate the spam scanner at your own risk! We recommend you not to deactivate thespam scanner, since you will otherwise have to contend with a constant flood of pointless e-mails every day.

4a2a. SpamboxProceed to the Activate spambox box. The spambox is similarly activated as the default.This means that all the e-mails that our spam scanner has rated as spam will not be deliveredto you but will be put in a separate folder instead. This has the advantage that you are nolonger confronted with annoying spam e-mails any more. If you call up your e-mail account

via IMAP, however, you have the opportunity to subscribe to the spambox (you will find theinstructions for subscribing to folders in the Help function of your e-mail program). You canthen see which e-mails have been allocated spam status.If you deactivate this function, the e-mails will continue to be scanned and marked as spam,where appropriate. You will then receive these e-mails, marked as spam, in your e-mailaccount, however, and will have to delete them manually.


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The next menu item Delete e-mails in spambox after X days is connected to thespambox. If you have activated the spambox, you can use this item to select the interval atwhich spam e-mails are to be regularly deleted from the spambox. Spam e-mails are savedfor a maximum of one week.After you have configured the spam scanner settings to suit your requirements, you should

click on Finish. You will then be given confirmation that your e-mail address has beencreated, and you will immediately see the information that you need for setting up your e-mailaddress in your e-mail program. The easiest approach is to print out this page.

You should now click on Overview. Your domain name will appear with a triangle in front ofit. Click on the triangle, and the e-mail address you have just created will be displayed. Youcan then create all the e-mail addresses that you require either now or at some stage in thefuture.

4a3. Create new forwarding e-mail addressHere you can create an e-mail address, e.g. [email protected],which does not save the e-mails obtained on your server but forwards them to another e-mail address, such as

[email protected] Create new E-mail redirect and click on Continue >. Now enter the desired e-mailaddress, e.g. stefan. You can select the domain name after the @ if you have entered morethan one domain name. If you have only entered one domain name, then this will be shownautomatically and you cannot make a choice.Now go to the Redirect to box and enter the e-mail address to which the e-mails are to beforwarded. In our case, this is [email protected] in other words, an external e-mailaddress.


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You can also forward e-mails internally, however. Example: you would like to have the e-mailaddress [email protected] but do not want to have to call this up separately in your e-mailprogram. All you need to do is have the mails forwarded from [email protected] to [email protected] account. This means that all the e-mails that are sent to [email protected] willbe accepted by the server and then saved in the [email protected] e-mail account.

Once you have entered the e-mail address, you should click on Continue > and you willreceive confirmation that the forwarding has been set up. Click on Overview and then onthe triangle in front of your domain name. You will now see the e-mail address that has justbeen compiled. You can set up all the forwarding e-mail addresses that you need either nowor at some time in the future.

4a4. Create a new e-mail account with forwardingThis is a combination of the options described above.

This function is useful if you dont always have time to read and reply to incoming e-mails andwould thus like someone else to do this for you. You can receive the mails at

[email protected], for example, and also send a copy to [email protected]. In this way, youreceive all the e-mails but can also rely on the fact that the other person in this [email protected] will receive important e-mails too, which she can then read and answer.

Select Create new e-mail account with redirect and click on Continue >. You should nowenter the desired e-mail address, e.g. familie. You can select the domain name after the @ ifyou have entered more than one domain name. If you have only entered one domain name,then this will be shown automatically and you cannot make a choice.Now go to the Password box. Enter a secure password there, comprising at least fiveletters and one number. Repeat the password again in the Confirm password box. Then goto the E-Mail account quota box. This is where you enter the size of the account, or thememory space that you wish to allocate to it. We recommend 50 MB as the default. You canadapt this figure to suit your requirements. When you have completed all these steps, click on

Continue >.


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Now go to the Redirect to box and enter the e-mail address that the e-mails are to be

forwarded to, in our case [email protected],and then click on Continue >.

You will now see the spam scanner settings. The spam scanner is activated as the default. Ifyou do not wish to use the spam scanner you should deactivate it by clicking on the smallsquare with the tick inside it.

You deactivate the spam scanner at your own risk! We recommend you not to deactivate thespam scanner, since you will otherwise have to contend with a constant flood of pointless e-mails every day.

4a4a. SpamboxProceed to the Activate spambox box. The spambox is similarly activated as the default.This means that all the e-mails that our spam scanner has rated as spam will not be deliveredto you but will be put in a separate folder. This has the advantage that you will no longer beconfronted with annoying spam e-mails any more. If you call up your e-mail account via IMAP,however, you have the opportunity to subscribe to the spambox (you will find the instructionsfor subscribing to folders in the Help function of your e-mail program). You can then seewhich e-mails have been allocated spam status.If you deactivate this function, the e-mails will continue to be scanned and marked as spam,where appropriate. You will then receive these e-mails, marked as spam, in your e-mailaccount, however, and will have to delete them manually.

The next menu item Delete e-mails in spambox after X days is connected to thespambox. If you have activated the spambox, you can use this item to select the interval atwhich spam e-mails are to be regularly deleted from the spambox. Spam e-mails are savedfor a maximum of one week.After you have configured the spam scanner settings to suit your requirements, you shouldclick on Finish. You will then be given confirmation that your e-mail address has beencreated, and you will immediately see the information that you need for setting up your e-mailaddress in your e-mail program. The easiest approach is to print out this page.


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Click on Overview and then on the triangle in front of your domain name. You will then see

the e-mail address that has just been created. You can then create all the e-mail addressesthat you require either now or at some stage in the future.

4a5. Edit e-mailYou will now see the three e-mail addresses that you have created in the Overview. Click onEdit for [email protected] for one of the e-mail addresses you have created for yourselfthat is a straightforward e-mail account (not a forwarding e-mail address and not an e-mailaccount with forwarding). A page with three tabs: Account settings, Assignautoresponder and Spamscanner will appear.


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Under Account settings, you can change the password and the quota (memory space). To

ensure that the changes are saved, you should click on Apply or Save.

4a5a. Assign autoresponderUnder Assign Autoresponder you can set up a predefined autoresponder. The instructionsfor setting up an autoresponder may be found in section 4b. Click on the UseAutoresponder box, and the selection further down will be activated. In the Autoresponderbox, you can select one of the autoresponders that you have predefined. In our example, thisis Holidays. In the Activate from box, you should enter the date and time as of when theautoresponder is to operate. To do this, click on the ... button and select the date and time.Then do the same for the Until box, entering the date and time at which the autoresponderis to switch off again. Finally, you should enter the name of the sender in the Identity box.In most cases, this will be the holder of the e-mail account in our case Peter Meier.You

should then save the configuration and changes by clicking on either Apply or Save.

4a5b. Set spam scannerUnder Spamscanner, you can set the spam scanner configuration in the same way asdescribed under Create a new e-mail account. You can also define the score to suit yourrequirements in the main settings for the spam scanner. You will find a detailed description onhow to do this directly inside the Hostpoint Control Panel. The blacklist and the whitelist areavailable as additional configuration options.

How do blacklists and whitelists work?Just image that, even though you have activated the spam scanner, you constantly receive

spam from a specific e-mail address that the scanner does not eliminate. Lets call this e-mailaddress [email protected]. To ensure that this e-mail address is also recognised as


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spam, you should enter it in the box entitled New blacklist E-Mail address and click on

Add. After this, you will see that this e-mail address is listed and is marked as spam by thespam scanner.

The whitelist functions in precisely the same way but the other way round. Your spamscanner for whatever reason marks e-mails from your friend as spam, and you dontreceive them, or have to spend time retrieving them from the spam box. Let us call this e-mailaddress [email protected] . To make sure that this e-mail address is no longer marked asspam, you should enter it in the box entitled New whitelist E-Mail address and click onAdd. Here too, you will then see that this e-mail address is listed and is no longer markedas spam by the spam scanner.You can add or delete further e-mail addresses at any time, as required. To ensure that theconfiguration and the changes are saved, you should click on either Apply or Save.

4a5c. Edit forwardingNow go back to the overview and click on Edit next to [email protected] next to one ofthe e-mail addresses that you have created, which is simply a forwarding e-mail address. Apage with the Redirect tab will appear.

Why? Since this is simply a forwarding operation, and the e-mails do not have to be saved on

your computer, you do not need to configure any other settings. This is done at the recipientaddress.

You can edit forwarding operations here. In other words, you can add or delete forwardingoperations. To ensure that the configuration and the changes are saved, you should click oneither Apply or Save.


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Now go back to the overview and click on Edit next to [email protected] next to one of

the e-mail accounts with forwarding that you have created. A page with all the tabs willappear: Account settings, Assign autoresponder, Spamscanner and Redirect.You can configure these accounts in the same way as described above for the otheraccounts. To ensure that the configuration and the changes are saved, you should click oneither Apply or Save.

4a6. Spamscanner professional toolYou will find the Spamscanner professional tool under Actions after each domain name.This allows you to configure the spam scanners for all the e-mail addresses of a domain atonce. Please note, however, that the changes affect all the e-mail accounts for adomain name and that all previous configurations will be overwritten.

4a7. Please select your account type professional toolYou will find the Please select your account type professional tool for each e-mail account,each forwarding e-mail address and each e-mail account with forwarding under Edit. Youcan use this tool to change an e-mail account into a redirect or the other way round at a singleclick. This will save you a great deal of time if you have major changes to make. Please note,however, that when changes are made, the e-mails that have been saved will beirrevocably deleted!

4a8. Edit selected professional toolYou will find the Edit selected professional tool at the bottom left of the e-mail overview.You can use this function to select all the e-mail addresses and configure them all at once in

the manner set out above. Please note, however, that any changes affect all the selectede-mail accounts and all the previous configurations w ill be overwritten.


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4a9. Delete selected professional toolYou will find the Delete selected professional tool at the bottom left of the e-mail overview.You can use this function to select all the e-mail addresses that you would like to delete. Thiswill save you a great deal of time if you have a large number of addresses to delete. Pleasenote, however, that you will be prompted to confirm the deletion once only and notprior to deleting each individual e-mail address. After this, all the selected e-mailaddresses and the e-mails saved for these wil l have been irrevocably deleted.

The Delete function can be used to delete individual e-mail addresses. As a precautionagainst unintentional deletion, a popup window appears, prompting you to enter the word yes.If you wish to delete the e-mail address, enter yesand click on OK. The overview will beupdated and you will see that the e-mail address no longer exists. Caution: after deletion, the

e-mail address and the e-mails saved for it will have been irrevocably deleted.

4b. AutoresponderClick on the Autoresponder menu item and you will see the Autoresponder Templatesoverview on the right. This list is still empty. You can now create an autoresponder.

What is an autoresponder?An autoresponder is an automated reply-writer. In other words, if someone writes you an e-mail and you will not have the opportunity to answer it for a while, you can set theautoresponder to do this for you. You determine the text of the autoresponder yourself.


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4b1. Create an autoresponder template

Click on the right on Create an autoresponder template. Go to the Template name boxand enter a name there, so that you know which autoresponder reply is involved. In our case,we are calling the autoresponder Holidays. In the Subject: box, you will see the code Re:%subject%. This means that the autoresponder will take over the subject line of the e-mailreceived and place a Re: in front of it. This is what your e-mail program does too when yousend a reply to someone. It goes without saying that you can also define your own Subject:text.In the next box: Send as HTML, you have the possibility of sending your answer as anHTML e-mail. If this function is not activated, your e-mail will be sent as pure text.In the next box, you can enter the text that the autoresponder is to send back. In our case, wehave written the following, by way of example:

I am on holiday from xx to xx and cannot read or reply to your e-

mail. I will deal with it as soon as I get back.

Kind regards,

Peter Meier

Now click on Save which will take you to the Overview. You will now see the autoresponderthat you have created with the name Holidays.

4b2. Assign autoresponder templateAs you can see, this has not been allocated to an e-mail address. But as we learned underE-Mails previously, we can allocate an autoresponder to e-mail addresses. Go back to thee-mails and select one of them. Edit it and add the autoresponder to the e-mail address. Go

back to the Autoresponder templates overview. If you have done everything correctly, youwill now see that the address that you just selected is listed under E-Mail addressestogether with the time for which the autoresponder is activated.


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It goes without saying that you can edit the autoresponder template at any time. This is donein precisely the same way as for creating the autoresponder template.

4b3. Delete autoresponder templateYou can use the Delete function to delete individual autoresponder templates. As aprecaution against unintentional deletion, a popup window appears, prompting you to enterthe word yes.If you wish to delete the autoresponder template, enter yesand click on OK.The overview will be updated and you will see that the autoresponder template no longerexists.

4c. MailinglistsClick on the Mailinglists menu item and you will see the Mailing Lists overview on the right.The list is still empty. You should now compile a mailing list.

What is a mailing list?A mailing list offers a closed group of people the opportunity to exchange news in e-mail form.This exchange of news is always public within the group.

4c1. Create mailing listClick on Create Mailinglist on the right. Go to the Listname field and enter a name for themailing list there, so that you can identify it. In our case we will select familymeier(you shoulduse all lower-case letters). In the Domain box, you should select the domain name, if youhave added several to your server. If you have only one domain name, you cannot make aselection. As the next step, you should enter a password in the Password box (at least fiveletters and a number) and repeat this in the Confirm password box. At the end, you should

enter the e-mail address of the administrator the person responsible for the list. We will [email protected] you have filled out everything, you should click on Save and this will


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take you to the overview. You will now see the mailing list that you have just compiled in the

list.

4c2. Edit mailing listYou can use the Edit function to configure your mailing list (you will find a detaileddescription in your mailing list).

The Change password function allows you to change the password you selected when youfirst set up the mailing list

4c3. Delete mailing listYou can use the Delete function to delete individual mailing lists. As a precaution againstunintentional deletion, a popup window appears, prompting you to enter the word yes.If you

wish to delete the mailing list, enter yesand click on OK. The overview will be updated andyou will see that the mailing list no longer exists.


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5. The Websites menu item

If you click on the Websites menu item, a submenu will open on the left. There you will findthe Websites menu item again as well as the additional menu items of web-o-mat,Applications and Extras.

5a. WebsitesIf you click on the Websites menu item, the websites overview will open on the right. (Thiswill also happen automatically if you click on the Websites menu item at the top.)

If you have entered a new domain name under Domains, you now have to enter a websitefor this domain name.

To do this, click on Create a Website on the right. A selection of all the domain names thatyou have entered under Domains will now appear. Select the domain name in our casemeier.ch and leave the tick next to The new website is also accessible by:. You shouldthen click on Continue > and you will then see the document root. That is the name of thefolder in which you will save your website files afterwards, e.g. index.html, etc. You can selecta name of your choice but should make sure that it is meaningful for you and that you can findthe folder rapidly and allocate it to the correct domain name. In our case, we have meier.ch.We leave this as it stands and click on Continue >.

You will now receive confirmation that your website has been entered. You will also see howyou can call up your website in the browser and, under Document Root, you can see thepath for your FTP program so that you can now load your website data onto the server. Theeasiest approach is to print out this page. Click on Finish and this will take you back to the

overview page.


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You will now see the website that you have just set up in our case meier.ch. You can followthis same procedure for each of the domain names that has been entered that requires itsown website. This also applies to subdomains too.

Alongside the Website, there are four commands listed underActions.

Click on Edit, and a page with two tabs will open. Under General you can change thefolder on your server in which you have saved your website data. This makes sense if, forinstance, you have a website and have programmed a new version alongside it. In this case,you can switch to the new website very rapidly by specifying the new folder, e.g. meier-new.Anew website will then immediately run on www.meier.ch. Under Aliases, you can linkfurther domain names to your website.

5a1. StatisticsClick on Statistics and you will see the visitor statistics for your website. A detaileddescription is available in the statistics program which you can access by moving your mouse

over the term that is highlighted in the corresponding colour.

5a2. Webserver logsUnder Logs, you will find the Domlogs tab, on the one hand. This contains the visitorstatistics numbers in raw form. You can download these and analyse them with a statisticsprogram of your choice.Under Errorlog, you will find potential error messages for your website that have beenshown to visitors. If you have no error messages, nothing will be shown in the errorlog.

5a3. Remove websitesYou can use the Delete function to delete individual website entries. You will not be

prompted to confirm whether you wish to delete the website the entry will be deleted


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straightaway. The folder with the website data, by contrast, will not be deleted. If you wish to

delete this, you must do so manually by means of the FTP program.

5b. web-o-matClick on the web-o-mat menu item, and the web-o-mat overview will open. You will nowsee the Limited version already, that you can use free of charge. To do this, click on Login.The way the web-o-mat works is explained to you directly in the web-o-mat itself. Beforeusing it, however, you should make a number of settings under Manage.

Under Manage, you will firstly find information on your web-o-mat and, secondly, you canalso specify what the web-o-mat website is to be called (the default is Standard). You shouldgive the website a name, so that you always know which one is involved if you have morethan one website on a server. You must then specify where the website that you compile withthe web-o-mat is to be stored. You will find how to do this under Websites. In our case, wewould type meier.ch into the box, since this is the website we set up before. You can nowstart working with the web-o-mat!

Under Up-/Downgrade you can upgrade your free web-o-mat to a version that you have topay for, which offers you more. It goes without saying that you can also downgrade a versionthat you have to pay for to a free version again.

If you need more than one web-o-mat, you can add further versions that you have to pay forto your server under Add a web-o-mat account. You can, of course, also delete a versionthat you have to pay for here.


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5c. Applications

Click on the Applications menu item, and the application overview will appear.

The first thing you will see is the list of Installed applications. This is empty to start with.You should thus first click on Available applications and then on the first triangle in front ofName. All the available applications that you can install will then open. The applications aredivided up into groups but the installation is the same for all the different applications,however.

Click on Install to the right of the name. You will be taken to a web page where you canselect the website on which you wish to install the application, e.g. meier.ch. You can, ofcourse, install one and the same application on more than one website.You can specify the folder name in the Directory field. The Hostpoint Control Panel willpropose a name for the application. It makes sense to adopt this name so that you can retainan overview of what is on your server later. You may, however, give the folder a name of yourchoice.After this, you should read through the General Conditions for Use of Applications and acceptthese by clicking on I accept the general terns and conditions.

Please note: if you do not accept these conditions, you cannot install the application via the

Hostpoint Control Panel.


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Click on Install. You will now see confirmation of the installation with all the key information.Print out this page or at least note all the important details. You should then click on Back.Follow this same procedure for all the other applications too. The only exception is forAlways available applications. This installation is explained in a subsequent step.Change to Installed applications. You will now see the application that you selectedbeforehand. Click on the triangle in front of the name of the installation. You will now seewhich version of the application you have installed, when you installed it, and how you call upthe application. Under Actionsyou will find Info, and this contains the key information onthe installed application. With Delete, you can delete the application. You will see anoverview of everything that you will be deleting. Once you have made sure that you reallywant to delete everything in the overview, click on Delete.Caution: you will not be asked again if you wish to delete the application. All the data

will be irrevocably deleted s traightaway.

The overview will be updated, and you will see that the application no longer exists.

5c1. Always available applicationsSwitch to Available applications once again. The way that the Always availableapplications are used is explained here.

5c1a. CounterWhat is a counter?A counter records the number of visitors. It registers how frequently a website is called up.With the Date type, the current date is shown and with the Time type, the current time.


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Click on Create alongside Counter, time or date. A new page will open. You should first

allocate a name, e.g. Counter1. Then you should select the type. The three types of Counter,Date and Time are available.

The next field Store IP address for concerns only the counter. There you can set theperiod of time, in seconds, for which the counter does not register new visitors with the sameIP address. The field Initial value is also reserved for the counter. Here you should enterthe number at which the counter is to begin this will normally be 0. The same applies for theMinimum count of digits. Here you should enter the size of the counter. If you enter a 3here, this will mean that the counter can register up to 999. The two boxes Outer borderwidth and Inner border width allow you to place a frame around your displays. Go toBorder color and click on and select the colour. You can now choose a design. Scrollright down and you will see the preview. If you like the picture, click on Create and this willtake you to the confirmation page. This will show you the URL required for incorporation inyour website.

5c1b. Banner rotationClick on Create alongside Banner rotation. A new page will open. First of all, you shouldallocate a name, e.g. Advertising. Next, you should go to the Image field. Using theBrowse button, you can now select your pictures or banners from your hard disk and loadthese onto the server. The Priority field allows you to specify whether one image/banner ismore important than another, i.e. should be displayed more frequently. The number 10 isimportant and 90 unimportant. You can prioritise the image/banners with increments between20 and 80. If you put advertising on your site, it is important that visitors are actuallyforwarded to somewhere when they click on it. You can set this up in the Link field. Youshould enter the URL for the image/banner in question there. If you have a banner forAmazon, for example, then you should enter the link:

http://www.amazon.com?yourpartnernumber. Do this for each image/banner until you have


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finished. Then click on Save, and this will take you to the confirmation page. This will show

you the URL required for incorporation in your website.

5c1c. Set up form mailerClick on Create next to Formmailer. A new page will open. First of all, you should select thee-mail address at which you wish to receive the e-mails. After this, you should enter a subjectline, such as Contact form on meier.ch website, and click on Continue >. You can nowselect which boxes in the form will be displayed for your visitors to fill out. The first form hasthe name, e-mail address and space for a text to be entered. On the second one, the visitorcan additionally write the subject line themselves (your pre-defined subject line will beoverwritten), while the third form has the name, e-mail address and a selection of boxes thatyourself can specify.


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When you have taken your decision, click on Continue >. The form will now be displayedfor you, and, at the bottom, you will find the code that you can now copy and incorporate inyour website.

5c1d. Edit always available applicationsLet us go back to the Installed applications. You will now see the counter and the bannerrotation that you have compiled. You will also see the URL required for incorporation in your

website again. Under Edit you now have the opportunity to change the settings that youmade beforehand.


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5c1e. Delete always available applications

You can delete individual applications with Delete. To make sure that you dont deleteanything unintentionally, a popup window appears, prompting you to type in yes. If you wishto delete the application, enter yesand click on OK. The overview will be updated and youwill see that the application no longer exists.

5d. ExtrasClick on the Extras menu item, and a page with special offers and promotional offers willappear, which you can take advantage of.

Please note that the services listed here are offered for a limited period of time only and aresubject to change. You have no entitlement to them on a permanent basis.


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6. Databases menu item

If you click on the Databases menu item, a submenu will open on the left. There you willsee the Databases menu item again, and also a menu item entitled Database Users.

6a. DatabasesClick on Databases in the menu (this will also happen automatically if you click on theDatabases menu item at the top) and you will see the overview entitled My SQLdatabases Overview.If you have already installed a number of applications, you will see a number of entries here.

6a1. Set up new databaseWe will set up a new database by way of example, however. To do this, click on Create aDatabase. First of all, you should give your new database a name. The example we will usehere is fammeier. Then click on Continue >. The database has now been created already.You will be asked if you would like to create a database user.

A database user is mandatory in order to be able to access a database.

If you wish to do this, select the option Create new database user and assign it to the newdatabase. Alternatively, you can also allocate an existing user to this new database. To dothis, click on Assign an existing database user to your new database and select the userfrom the dropdown menu. Or, you can refrain from allocating a user to the database andselect the last option. For our example, we will select the first variant. We would like to add anew user. You should then click on Continue >, enter the user name, in our case meier,and click on Continue >. We will now allocate a password. Make sure that it includes atleast five letters and one number. Repeat the password and click on Finish. You will see apage that we will be coming back to later. You should now click on Databases in the leftmenu. In the overview, you will now see the database you set up beforehand with the nameacc_fammeier(or the name you have selected). Click on the triangle to the left of the nameand you will see all the key information that you require to incorporate the database in yourwebsite.

If you now click on Edit, you will see all the users of the database including user meier(shown as acc_meier) who was set up beforehand. You can now determine what the user isentitled to do. You can switch off functions, as required. The default is for all the functions tobe available to a user. You can also add further existing users to the database here. By

clicking on Save, you can adopt the changes and return to the overview.


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Selecting phpMyAdmin will take you to the administrative interface for your database. Youwill find a detailed description in the administrative interface itself.

With Delete, you can delete individual databases. To make sure that you dont deleteanything unintentionally, a popup window appears, prompting you to type in yes. If you wishto delete the database, enter yes and click on OK. The overview will be updated and youwill see that the database no longer exists.

6b. Database userClick on Database User in the menu and you will see the overview MySQL databaseusers. If you have already installed a number of applications and have previously compiled adatabase with users, you will see a number of entries here. Click on Create a databaseuser, give the user a name and allocate a password. Then click on Create and you will beback at the overview where you see the new user in the list.


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To add a user to a database, switch to Databases and add the user to the database in themanner set out above. You can use Delete to delete individual database users. To make

sure that you dont delete anything unintentionally, a popup window appears, prompting youto type in yes. If you wish to delete the database user, enter yes and click on OK. Theoverview will be updated and you will see that the database user no longer exists.


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7. The Explorer menu item

If you click on the Explorer menu item, a submenu will open on the left side. There you willfind this same menu item again.

7a. ExplorerClick on Explorer in the menu (this will also happen automatically if you click on theExplorer menu item at the top) and you will see a file manager that is similar to the one youare familiar with on your home computer running under Windows or Mac OX.

The file manager also functions in a similar way. Click on the www folder, for example (itdoesnt matter if you click on the diagram or the word www), and you will be taken to the next-lower level of the hierarchy, to the www folder. There you will see a number of folders thatlook familiar to you. The meier.ch folder, for example, is for the meier.chwebsite that wehave compiled in the course of this documentation. Click on this folder and you will see furtherfolders (for applications) that you have installed previously. The ... folder will take you back.Click on this. You will find a dropdown menu for each folder or file at the bottom underActions. You can select the following functions there:


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7a1. Web settingsHere you can specify the configuration for an individual folder. You can configure everythingseparately for each individual folder. In the Overview you can determine what the index file iscalled. You will not normally have to enter anything here, since all the relevant files are takeninto account. You can determine the appearance of your empty website under Directorylisting. If a visitor types in your URL, e.g. www.meier.ch/test/but you dont have a file there,the visitor will generally see a white standard page. If you click on Enable or Fancy, theywill see a type of Explorer structure (Enable) or a highly graphical structure (Fancy). With the

PHP version, PHP5 is activated as the default. You can select the version here if severaldifferent versions are available on the server in future.

7a1a. Password protectionWith Password protection, you can protect the folder with a user name and a password sothat the user first has to enter this before they can see the contents of the website. To do this,you should first click on Password protect this directory, then give the zone a name, e.g.Pictures Meierand, finally, a user name and a password. Click on Add user. You will nowsee that the user appears in the list. If you no longer need this user, click on Delete. If youno longer wish to protect the folder, click on Password protect this directory and then onSave.The protection will then have been eliminated.


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7a1b. Apache Handler and MIME types

The Apache handler and MIME types are professional tools. You can use the ApacheHandler function to define how your server is to handle special files. If you so wish, you canspecify individual Apache Handlers for your server. MIME types indicate how specificextensions are to be treated by the server (Apache). You can add further MIME types here.Since these are professional tools, we are assuming that you already know how to use these.

7a1c. Error documentsWith the Error documents tab, you can personalise errors that appear on your server withthe aid of a website that you have designed. This tool is also intended for professionals andwill not be explained in any greater depth here.

7a2. Add to clipboardThis function serves as temporary storage. You can save a file or a folder on the clipboard byclicking on Add to clipboard. You should then click on the folder in which you would like tohave this file or folder and can copy the file or folder again with the clipboard command

7a3. Re-name/DeleteThese two functions are self-explanatory.

You will also find the command Show disk usage of directories in the Explorer on thestartup page. Click on this and you will see how the storage space for the individual folders iscalculated live and then displayed. This function helps you to find big files if there isinsufficient disk usage.


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8. The Admin menu i tem

If you click on the Admin menu item, a submenu will open on the left. There you will find themenu items Customer contact, FTP Accounts, Password change, Backup Manager,Cronjob Manager and Preferences.

8a. Customer contactClick on Customer contact in the menu, and you will see two boxes that you have to fill out.In the box for the E-Mail address of account holder, you should enter your e-mail address.We use this e-mail address to send you important messages. In the box for the E-Mailaddress of technical contact you can either enter your own e-mail address once again or thee-mail address of your webmaster, if you have one. We will send information on technicalchanges and/or innovations to this address.

8b. FTP AccountsHere you can create an FTP user for your server. You need this to copy files for your websiteto your server with an FTP program. Click on Create an FTP account and then choose oneof the following two types:

8b1. Create a password-protected FTP account with read and write access permissionsThis is the commonest type of user. The user (normally you or your webmaster) can log ontoyour server with a user name and password and upload data onto it or delete data on it.


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8b2. Create an anonymous FTP account without a password and with read only access

permissionAn account of this type is only really necessary if you have a download zone. The user canonly download the data but not upload or even change any data.

You should thus select the first option and click on Continue >. Enter a meaningful namefor the user name, e.g. peter, and select the domain name. You should then enter a passwordand repeat it. Now you still have to specify what the user has access to. If you leave thePath box blank, the user can view and change all the data and folders. We only want togive the user access to the folder called meier.ch, however, which we compiled earlier on. Todo this, we enter meier.chin the box and click on Finish. You will now see the confirmationpage with all the key information. It is best to print this out straightaway, because you needthis information for your FTP program.

By selecting Edit, you can alter the settings you have made at any time. As a precautionagainst unintentional deletion, a popup window appears, prompting you to enter the word yes.If you wish to delete the FTP account, enter yes and click on OK. The overview will beupdated and you will see that the FTP account no longer exists.

8c. Change PasswordHere you can change the password for your server. Please make sure that you use apassword that is sufficiently secure. It should contain at least eight (upper and lowercase) letters, as well as numbers!


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8d. Backup manager

Click on Backup Manager and you will see three tabs. Under Server backup you canmake a live backup of your server by clicking on the Download server backup. You can thensave the .tar file on your local computer.

Click on Database backup and select the database for which you want to create a livebackup. You can similarly save the .sql file on your local computer. You have to make thisbackup for each database separately. If you have not made a backup but have deleted a file,you can order a backup that you will have to pay for under the Emergency restore tab. Todo this, you should enter the data required for this and then click on Send. You will then becontacted by our technical department.

8e. Cronjob managerClick on the Cronjob Manager menu item and you will see the overview.

What are Cronjobs?Cron is a job control system in Unix and Unix-like operating systems which can performrecurring jobs (Cronjobs) at a specific point in time. The commands that are executed arestored in a table that belongs to the specific user the so-called Crontab.

First of all, you should enter your e-mail address, so that the Cronjob can send you an e-mailonce it has completed an individual job, stating what it has done. After that, you should clickon Create a Cronjob and you will see a table the Crontab. Experienced users will knowwhat they have to enter here. If you dont have any experience with Cronjobs yet, click onChange to simple view and find out about Cronjobs in the internet. You will find furtherinformation in the separate article on Cronjobs in the support centre.

Please note that this is a professional tool and, to use it, you are expected to haveknowledge of the way it works.


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8f. Preferences

Click on the Preferences menu item and you will see all the configuration possibilities thatexist for setting the Hostpoint Control Panel to suit your requirements.

With Number of entries in the list, you can determine how many entries are visible in the listat once. The default is for five entries to be visible there. You can select a number between 5and 20 entries, however.

Under Number of pages in pager, you determine the number of pages that are shown inthe list below. Here again, five is set as the default. You can also select a number yourselfhere between 5 and 20.

Using Open first entry in the list, you can determine whether each overview list is basicallyclosed (triangles horizontal) or whether the first entry in the list ought to be open.

Under Language, you should select your preferred language.

Under Time zone you should select the time on your server. Although your server islocated in Switzerland, you have the option of adapting it to your location.

You can adopt all the settings by pressing Save.


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9. The Support menu item

If you click on the Support menu item, a submenu will open on the left. There you will seethe menu items Support Code, Manual and Supportcenter.

9a. Support codeClick on Support Code in the menu and you will see the Generate support code button.

What do you need the support code for?Previously, when customers had problems or questions, we were unable to provide properassistance, since we were unable to check whether the person phoning was really the ownerof the server. We were faced with various different problems in the field of data protection, inparticular. Thanks to this code, this is now a thing of the past. If we have to make changes foryou in future that are problematical from the data protection angle, or provide you withassistance, we will ask you for your support code. This clearly identifies you as the serverowner.

The way this works is quite simple: when our support team asks you on the phone togenerate a support code, you simply have to click on precisely this button and tell us the codethat appears there. Our support team also sees the code. This allows them to identify you asthe user and to provide you with assistance. The code is only valid for three minutes and ishence secure.

9b. Support centreClick on Supportcenter in the menu, and this will take you to our comprehensive support

centre, where you will doubtless find an answer to your problems.


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9c. InstructionsOn Manual you will find the latest version of the instructions in the form of a PDF that youcan download.


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Annex

A. General information

The Annex sets out a number of topics connected to the server that could be of use to you.

1. Name serversWhen you order your server, there are two options open to you when it comes to the selectionof the domain name. Either you do everything concerned with domain names yourself or youcommission us to do everything for you.

What does that mean?If you opt to do everything yourself, you must make sure that our name servers are enteredfor each domain name that you enter into your Hostpoint Control Panel. This you can do viayour registrar. The entries that you need are as follows:

1. Name server: ns.hostpoint.ch1. IP address: 217.26.51.2542. Name server: ns2.hostpoint.ch2. IP address: 217.26.53.2543. Name server: ns3.hostpoint.ch3. IP address: 217.26.48.126

Only when no yellow lights appear next to a domain name in the Domains overview canyou be sure that the domain names have been entered correctly.

If you have placed the corresponding order with us, we will do all of this for you and you donot need to take any further action.

2. 2. Set up an e-mail address in your e-mail programYou will find instructions for setting up your e-mail address in your e-mail program under

http://support.hostpoint.ch/index.php?page=ArticleDetailListPage&navigation=6&category=12

3. Webmail

You will find the webmail function under

https://webmail.hostpoint.ch

What is webmail?Webmail makes it possible to administer e-mails via a web browser. This is advantageous,because it means you can call up your e-mails from anywhere in the world on a computer thatis connected up to the internet.

instructions for hostpoint

Documents