TRAIN THE TRAINER

ACTIVE TRAINING TO LEAD CHANGE

DAY 2

CONTENTS

Day Two

Section 4 Designing a Training Program

Module 5. Choosing the appropriate intervention and Media for achieving the objectives

Module 6. Structuring the content for the course

Module 7. Presenting the content

GROUND RULES

Positive ParticipationVegas Rules

Be on time Inactive MP & laptop

ICE BREAKERS

Strengths

Achievement Achievements

Team Cheers

SECTION 4

DESIGNING A TRAINING PROGRAM

SECTION 4 DESIGNING OF

INSTRUCTIONAL DESIGN

Module 5 Choosing the appropriate Media and

Delivery for achieving the objectives

Module 6 Structuring the content

Module 7 Presenting the content

MODULE 5. CHOOSING THE MEDIA FOR

ACHIEVING THE OBJECTIVES

MODULE 5 MEDIA AND

DELIVERY SELECTION

MEDIA SELECTION

Classrooms

Distance Learning

eLearning

Lecture

mLearning

On-The-Job-Training

Performance Aids

Social Learning & Social Media

Video

DELIVERY SELECTION

Training Delivery processes.

Training

Method

Usefulness for

Knowledge-

Based

Material

Usefulness for

Performance-

Based

Material

Usefulness for

Changing

Attitudes

Usefulness for

Developing

Interpersonal

Skills

Classroom

On-the-Job

Training

Self-Directed

Learning

E-Learning

MODULE 6 STRUCTURING THE CONTENT

FOR THE COURSE

MODULE 6 STRUCTURING THE

CONTENT FOR THE COURSE

Organizing content involves the following six steps:

1. Establish a general structure for the course

2. Develop a general structure for each unit

3. Set up an overall structure for the specific learning

content.

4. Divide the content into units

1. FRONT AND BACK MATTER

FOR A CLASSROOM COURSE

1. Title of the course and names

2. Purpose of the course:

the desired outcome of the course

3. Agenda

4. Administrivia:

(a) the time of breaks and meals

(b) the location of meals

(c) the location of restrooms

Laurence Yap (Asia Pacific)

PEOPLE MANAGER ESSENTIALS

PEOPLE MANAGER ESSENTIALS

PROGRAM PURPOSE

As a result of this experience, you will:

Discover or renew your relationship to your role as a people

manager

Apply principles and practices for engaging, managing and

developing your employees

AGENDADay 1

Introduction

Managing the Business: Creating the Value Link

Managing Yourself: Defining Your Role as a People Manager

Day 2:

Managing People: Setting and Aligning Goals

Managing People: Monitoring & Measuring Performance

Managing People: Developing for the Future

Personal Action Planning

Start: 9:00 a.m.

Break: ~ 15 minutes

Lunch: ~ 45 minutes

Break: ~ 15 minutes

Close: 5:30 p.m.

TODAY’S SCHEDULE

2. THE BACK MATTER FOR A

CLASSROOM

1 A Summary of the key points

2. Assessment

3. Related resources

4. Follow-up support

5. Course evaluation

6. Certificate of completion

YOUR ACTION PLAN

Take some time to review the notes and action items you’ve

made throughout the last 2 days.

Create your action plan:

1. On Page 29 of your Workbook, summarize 2-3 Actions

that you want to accomplish within the next two weeks.

2. Also on Page 29, write the One Big Personal Insight that

you are taking away from this course.

ANY QUESTIONS?

CHECKING OUT

EXPECTATIONS

写下期望GOOD, NEW and APPLICABLE

好的、新的与适用的

EXPECTATION 期望

22

Evaluation

3. SET UP AN OVERALL

STRUCTURE FOR THE SPECIFIC

LEARNING CONTENT

Alphabet (as in a telephone directory, dictionary, or

encyclopedia)

Axxxx, Bxxxxx, Cxxxxxx

Continuum (such as least to most, worst to first,

and extreme conservative to extreme liberal)

Hot-Lukewarm-Cold,

Rough-Average Joe- Gentle-Charming

Exercise: Set up overall structure for your topics

3. SET UP AN OVERALL

STRUCTURE FOR THE SPECIFIC

LEARNING CONTENT

Category (such as top 40, hard rock, rap, or

classical music)

10 Best Tips, IC-Junior Manager-Manager-Sr

Manager

Time (either a real chronological order, as in an

account of an event, or an implied order, such as a

procedure)

1700-1800-1900-2000

Location (in reference to a place or a thing)

Asia, India, Europe

4. BREAK THE

CONTENTS INTO UNITS

New Role as Manager and Leader

Mindset of Individual Contributors, Leader and Managers

Leadership Behaviors

Effective and Positive Thinking

Managing Self

Effective and Positive Thinking

Time Management

Managing People

Saving Face: Provides Feedback, Receiving Criticism

Take Fear Out: Delegation, Coaching, Ownership

Guan Xi: Listening, Appreciation and Recognition, Work Extra Miles

Strength: Manage Performance, Follow Up, Develop for the Future

INFO MAPPING

MODULE 7. PRESENTING THE CONTENT

MODULE 7. PRESENTING

THE CONTENT

1. Adult Learning

2. Characteristics of an Engaging Course

3. Creating Opening and Ending Exercise

4. Preparing Lectures

5. Using alternate approaches

6. Designing Training Activities

1. ADULT LEARNING

Adult Learners Bring Previous Knowledge and Experience

A lot of sharing , group discussion

Adult Learners Have Different Learning Styles

Visual, Auditory and Kinestatic

Adult Learners Are Goal Oriented

Practical and job related

2. CHARACTERISTICS OF AN

ENGAGING COURSE

This is the most creative of the challenges because you

choose among many different teaching strategies, or

approaches, to presenting content

To make sure that learners want to learn and that the learning

sticks, create a motivating, active, and supportive learning

environment

THREE ELEMENTS

motivating

feel a reason exists to learn it

WIIFM

+ Tell them how the skills help them (leadership)

+ Let them connect to one another

THREE ELEMENTS

activeactively involved in the learning experience

exercises, case studies, discussions, and games

+adult learn from each other, let them share

+ change pace every 30 minutes

+ sharing can get buy in

+ VAK, address to all audience

THREE ELEMENTS

supportive:

they feel good about the learning experience

enhance learners' feelings of success

+ No fear

+ Platform of learning freely

+ Facilitate conversations (ORID)

3. CREATING OPENING

EXERCISE

The beginning provides you with an opportunity to introduce the content and create a supportive learning environment

One design for an effective opening is

Briefly introduce the purpose of the course.

Ask those learners who choose to do so to state what they hope to accomplish by taking the course.

To begin with a group activity for networking and be here experience within the first 15 minutes of the course.

Use the debriefing of the exercise to introduce the main objectives of the course

.

CONSIDERATIONS

a. Appropriateness to group norms

b. Relevance to training contents

c. Feel safe

d. Beware of the physical distance

USEFUL IDEAS TO

OBTAIN PARTICIPATION

1. Frog face

2. Line Up

3. 10 cents

4. Know Your Neighbor

5. Video Exercise

6. My visual unusual successes

CREATING ENDING

EXERCISE

One of the most important parts of a course is its end. It is

your last opportunity to reinforce the key learning points

take a few moments to reflect on the content

providing learners with scenarios, asking them what they

have learned in the class that specifically helps them

respond to the scenarios (first things in the morning with

your staff)

asking learners to state what lessons they will take away

from the course.

distributing preaddressed, stamped envelopes to learners

and pieces of paper

SUMMARY

Two types of summaries exist

Topic summaries state the topics covered but give no details

about them,

Descriptive summaries state the topics covered as well as

points that learners should remember about them

To be a manager is a life changing experience. You can

change the world of you staff by motivating them, delegate

clearly and feedback without hurting them.

CLOSING

1. Recap

2. Sharing the learning: Good, New, Practical and Insight

3. Evaluation Forms

4. Exchange cards

5. Shake hands and see them off

Some ideas:

1. Share about each other in round robin

2. Go to Starbucks or coffee house to share the learning

3. Action Plan sharing

4. Emotional changes – How do you feel?

4. PREPARING LECTURE

Most instructor broadcasts content to learners through a

lecture. There are five techniques to make your delivery more

interesting

INTEREST BUILDING

a. Introductory Exercise – Begin with a game or fun filled that dramatically introduces the main point of the lecture

Know Your Neighbors

b. Interesting Visual

Use flipcharts, video, power points to that participants

can see as well as hear what you are saying

Violin

c. Leadoff Story

Tell stories, cartoon or graphic

Victor Frankl and Proactivity Model

d. Initial Case Problem

Present a short problem around which the lecture will

be structure

Why tem members are not participative in the meeting?

e. Test Questions

Ask participants a question related to the lecture topic so

that they will be motivated to listen to your lecture for the

answer

What type of water is most suitable to our human body?

f. Invite virtual guest speak to deliver message

Begin with virtual speaker talk about topic-related sharing

Steve Jobs

UNDERSTANDING AND

RETENTION

a. Opening Summary

At the beginning of the lecture, state the lecture’s

major points to help participants organize their listening

Cancer

b. Examples and Analogies

As much as possible, provide real life illustration of

the ideas in the lecture

Management Experience

DURING LECTURES-

PARTICIPANT INVOLVEMENT

a. Listening role

Assign participants the responsibility of the

active listening to the lecture

b. WIIFM

Inform them the benefits

c. Guided Note

Provide a form indicating how they should take notes

d. Spot Challenge

Challenge the participants to give example

e. Illuminating Exercise

During the presentation, do a brief activity

REINFORCES AFTER

LECTURE

a. Participants Review

to review the contents with each others

b. Implications to them

Ask the participants to reflect on the lecture’s

implications

c. Post Lecture Case Problems

Pose a case for participants to solve based on the info

given in the lecture

d. Drawing

Ask the team to draw the key learning points and present

them creatively to the team

LECTURE – 7 STEPS

• Gain learners' attention.

• Present an overview of the content, including the learning

objectives covered in the lesson.

• Present the learning material through a lecture or with the

assistance of a video or similar audiovisual program.

• Discuss the learning material.

• Provide practice problems.

• Summarize the content.

• Test learners

• Demo – 110 Years

DISCUSSION AND

SHARING