Background

• In early 2011, Tyler Kaster approached Dr.

Sherissa Microys to be a faculty mentor

for the IHI Ottawa Chapter Interest Group

• By summer 2011, organization was

officially chartered by the University of

Ottawa medical student society, and

group to be run initially by Tyler Kaster

and Ryan Kelly

• This chapter was created because

University of Ottawa Undergraduate

Medical Program has limited didactic

Patient Safety (PS) and Quality

Improvement (QI) education, and no

interactive opportunities

• Our last storyboard left off from May 2012

Membership

• Medical Students

Chapter Leadership

• Tyler Kaster & Ryan Kelly (2011-2012)

• Rita Hafizi & Jemy Joseph (2012-2013)

• John Vlassov & Adrian Tsang (2013-2014)

Faculty Advisors

• Dr. Sherissa Microys

• Dr. Amy Nakajima (new 2012)

CHAPTER OVERVIEW ACCOMPLISHMENTS

Institute for Healthcare Improvement:

Ottawa Chapter

Hoang Pham1, Sherissa Microys1,2, Amy Nakajima1,3 Faculty of Medicine, University of Ottawa, Ottawa, ON, Canada1

Department of Critical Care, The Ottawa Hospital, Ottawa, ON, Canada2

Department of Obstetrics and Gynecology, The Ottawa Hospital, Ottawa, ON, Canada3

UPCOMING EVENTS

NEW DEVELOPMENTS

• September 2012 to May 2013: Lectures

delivered by various experts in PS and QI.

Speakers included:

Drs. Sherissa Microys & Amy Nakajima

• Many collaborative events with other medical

student interest groups too

• Fall 2013:

Lecture from Dr. Jeffrey Turnbull on Ottawa

Inner City Health and associated health policy

Advocacy Training

• Session with Dr. Sherissa Microys on QI projects &

IHI Open School Modules

• Interprofessional speaker series

• Lecture with Dr. Edmund Kwok on healthcare

administration

• Lecture with Gail Beck on recent OMA negotiations

• Lecture with Dr. Sherissa Microys on patient safety

• Session on the Ottawa Hospital Patient Feedback

Stations

• Presentation about the organizational structure of

the Ottawa Hospital

CONTACT US

• Sherissa Microys: smicroys@toh.on.ca

• Amy Nakajima: anakajima@toh.on.ca

• https://www.facebook.com/InstituteOfHealthcar

eImprovementOttawaChapter

MORE ACCOMPLISHMENTS

• Since the establishment of the IHI Interest Group,

many medical students have taken up a number of PS

& QI projects.

• This fall 2013, University of Ottawa medical students

shared their PS & QI work both locally and abroad

such as The 9th Annual Ottawa Hospital Patient

Safety Conference and 5th Annual University of

Toronto Centre for Quality Improvement and Patient

Safety Symposium

Fig. 1 Jemy Joseph at WHO Headquarters

• Jemy’s experience with PS & QI projects:

“This summer, I had the incredible privilege of

doing an internship at the World Health

organization (WHO) headquarters in Geneva,

Switzerland. My projects were housed under the

Department of Patient Safety, within a program

called ‘African Partnerships for Patient Safety’

(APPS). APPS help establish patient safety

partnerships as a precondition to improving fragile

health systems, between hospitals in developed

countries and hospitals in Africa. I did in-depth

research on Canadian health institutions that are

interested in international partnerships, and had

some opportunities to meet with potential

Canadian collaborators.”

“My second project involved producing a

comprehensive report on the healthcare system of

Gabon, in preparation of Albert Schweitzer

Hospital Centennial Celebration, where several

reforms to improve the Gabon healthcare system

was discussed. Finally, I participated in number of

smaller projects that involved researching, writing

reports, exploring reverse innovations, examining

interface between international organizations and

doing investigative journalism.”

“All the above made my internship a once in a

lifetime experience that I will always cherish as a

turning point in my life.”

• Rita Hafizi’s experience with PS & QI project:

“The ASPIRE survey had a ~25% response rate. I

will be compiling the data soon, but most of the

feedback was positive. The only main suggestion

was to provide the resources (especially the

ASPIRE binder) online.”

• Yue Jiang’s experience with QI project:

"I have participated in a quality improvement

project regarding the minimization of patient

restraints and code whites in psychiatric

emergency services as well as a patient safety

project for patients with respiratory distress in the

emergency department. It was a great experience

working in teams from literature review to patient

interviewing and from chart review to data

analysis. The former project has completed the

background information gathering stage and is

ready to test out proposed interventions; the latter

project is complete and recently published."

Fig. 2 Hoang Pham at University of Ottawa

Undergraduate Medical Education Summer

Studentship Poster Day

• Hoang’s experience with PS project:

“My project in PS education in Canadian

Undergraduate Medical Education with Drs.

Microys & Nakajima has been awesome! I really

enjoy collaborating with the patient safety

education research community—there is so much

positive energy. ”

“Preliminary results have stirred quite a bit of

interests both at home and other schools &

hospitals.”

“I have found that my background in patient safety

has and will continue to serve me well in any field

of medicine and patient care.”

Fig. 3 Natasha Larocque at The 9th Annual Ottawa

Hospital Patient Safety Conference

• Natasha’s experience with PS projects:

“For the past two years I have been a member of

Dr. Calder's research program, focusing on

patient safety in the Emergency Department. I

have found my research experience to be

incredibly rewarding and eye-opening.”

“For instance, I hve become more aware of factors

that can negatively impact a patient's

management (for instance, handover, diagnostic

momentum, and anchoring bias).”

“The project that I am currently involved with is

looking to see if follow-up of high acuity

Emergency Department patient decreases the

amount of adverse events (poor outcomes due to

health care management). We are planning to

present our findings at CAEP and to submit a

manuscript to BMJ Patient Safety.”

“I find medical students could benefit from further

training with regards to patient safety. Exposure

early on in our training could help shape our

medical practice and clinical skills for the better.” CHALLENGES

• Time burden on only a few faculty

members to provide information on PS &

QI

• Competing educational demands of

medical students

• Faculty recognition and financial support

to fund educational efforts and projects