Instant-On Enterprise ThroughInstant-On Enterprise Through Data Center Infrastructure Management (DCIM)Omar N. Elissa, PEPractice Principal, Critical Facilities ServicesPractice Principal, Critical Facilities ServicesHewlett Packard

HP Instant-On Enterprise Business Solutions1. Application Transformation2. Converged infrastructure

4. Enterprise Security5. HP Hybrid Delivery

1 2 3 4Business Intelligence

Compliance Automation Continuity

3. Information Optimization 6. Cloud Computing

Intelligence

Real-time insight into data Instant audit reports for Automate paper-based Reduce downtime and internal regulatory requirements

processes and lights-out operation

improve service

Common pain points in data center managementmanagement

• Unable to locate assetsU bl k h t i t d t• Unable to know what is connected to what (manage relationships and dependencies )

• Unable to find available resources (rack space, power, cooling, network, IP, etc)

• Unable to do accurate capacity planningUnable to do accurate capacity planning• Unable to manage change and enforce

best practices and processesU bl l i h i l d• Unable to comply with internal and external regulatory audits

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What does an Enterprise Data Centerlook like?look like?

Facilities Networking Systems

Dom

ains

Raised Floor,UPS, PDU/RPP, Rack

PDU

Mainframe,Servers, VMs,

Structured Cabling,LAN, SAN, WAN

D PDUsCRACs, Probes

, ,Storage, Apps

Asset Tracking:Spreadsheets, Homegrown DBs

Floor Plan: AutoCAD,

Cable/Net Tracking:Spreadsheets, Homegrown DBs

Configuration: CiscoWorks,

Asset Tracking: Spreadsheets,Homegrown DBs

CMDB:HP BTO, BMC Remedy, etc.

Visio

Monitoring: Sitescan, Foreseer, Raritan, etc.

etc.

Monitoring:HP OpenView,IBM Tivoli

Monitoring:HP Insight Manager,IBM DirectorTo

ols

4

How is the DC Ops Model evolving?

Data Center Operations

Dom

ains

Executing Work OrdersRacking and Stacking

omai

ns

Power Rack ConnectivityFiber and Copper Cable Patching

ols Raised Floor,

UPS, PDU/RPP, Rack Mainframe,

Servers, VMs,Structured Cabling,

DoTo

o

Facilities Networking Systems

PDUsCRACs, Probes

, ,Storage, AppsLAN, SAN, WAN

Manual Processes

• Labor-intensive

Sl ti iAdd New

RackSpace• Slow, time-consuming

• Unreliable

• Prone to conflict and errors

Device

DispatchCablePatch• Prone to conflict and errors Dispatch

Personnelto DC

Panels

Network / SANSAN

SwitchesQueryAvailableResources

IP Address

Increased Costs

Sl SLA

P

IP AddressSpace

P

Slow SLAs

PowerSockets

+ CapacityProblematic

PowerSockets

+ Capacity

So what is the solution?

Data CenterData Center Infrastructure Management

(DCIM)

The need for a bridge between IT and FacilitiesIT and Facilities

What is a DCIM System?• Beyond asset Manage physical and logical relationships

tracking that interconnect assets

• A holistic approach Enable collaboration and workflow across all data center domains

• A single pane of Manage configurations of all facilities, network and glass systems assets and resources

• A single repository One database to house all data from across all data• A single repository One database to house all data from across all data centers and sites

• Process-driven A change management system by which you can provision new systems and all their related physical and logical resources

A DCIM t b th t th h hi hA DCIM system becomes the gate through which you will enter the data center

Provisioning through change management

• Process-driven provisioning

• Capacity-based provisioning

• Work orders

• E-mail notifications

• ITIL v3 approved process

DCIM: All-in-one Solution

Information optimization & energy efficiencyefficiency

EnergyIT Load and

Energy Supply Optimization

Energy Efficiency

Layer 4: Energy Efficiency

CFD Analysis Informed Decision

Layer 4: Energy Efficiency

Intelligence + AutomationPwr Outlet Auto-DiscoveryEnergy Calc, Derated Pwr CalcPredictive Asset PlacementTrending

VisualizationFloor Map,Rack Layout,Front/Rear Rack El i

Processing and Visualization

Correlation EnginePwr + CPU Utilization,Server + Net Ports

Service ManagementChange Management,Provisioning, SLAsCapacity PlanningA d C A i

Layer 3: Intelligent Management

Elevations

Environment +SpaceCRACs Probes

NetworkSwitches, Routers, E h /IP SAN

Layer 1b: Dynamic Data Collection

Data CollectionPower Management

UPS, PDU/RPP, Busways,O l

Asset and Contract Accounting

Servers + ApplicationsRackable, Blade, Mainframe,

Layer 2: Operational Management

CRACs, Probes,Cabinets/RacksFloor Grid, Tiles

Ethernet/IP, SANStructured Cabling

Layer 1a: Static Collection: SNMP Auto-Discovery, Spreadsheet Import

Outlets,Rack PDUs

VM, Appliances, Storage

Use Case 1: Provision new device

Find available resources i kl d i llquickly and visually

• Rack space• Power• Network• Structured Cabling

Use Case 2: Trace power and network circuitscircuits• Model physical and

logical relationships g pquickly and visually

M d d i• Map dependenciesbetween granular infrastructure elements such as network ports and circuit breakers to severs applicationssevers, applications, and business users.

Use Case 3: Manage complete power chain

• Easily Differentiatebetween nameplate, budgeted (reserved), and real-time power consumption

• Never overload the power chain by proactively

ireserving power resources

K ll 3 h• Keep all 3 phases balanced to reduce power losses and increase

tili tiutilizations

Use Case 4: Real-time porting

Monitor power cons mption in realconsumption in real-time at the device level

• Eliminate “ghost” servers

• Refresh energy inefficient servers

T t f• Target servers for virtualization

The case for return on investment

• Automate manual processesp

• Reduce provisioning cycles• Reduce number of hands• Increase provisioning

accuracy

ROI case profile

• Data center size: 100 cabinets

• Average weekly change 3

• Man-hour loaded cost $100/hr.

HP Confidential

How does it all add up? The ROI caseStaff-hours

Effort for Typical Change Before After SavingsChange Request 0 50 0 50 0 00Change Request 0.50 0.50 0.00Server Configuration Definition 2.00 1.00 1.00Determine Availability of Physical Resources- Rack 0.50 0.10 0.40- Power 0.50 0.10 0.40- Cooling 0.50 0.10 0.40- Cabling 0.50 0.10 0.40- Network 0.50 0.10 0.40Install Server and Connections 2.00 2.00 0.0020% Re-work (due to inaccurate documentation) 0.40 0.00 0.40Project Management 3.00 1.00 2.00Coordination Meetings 2.00 0.00 2.00Other 0.00 0.00 0.00Total Effort per One Typical Change 12.40 5.00 7.40

How does it all add up? The ROI caseSavings per 1 Typical ChangeTotal Hourly Staff Savings per Typical Change 7.40Average Hourly Staff Cost $100

7.40

Average Hourly Staff Cost $100 Savings per Change $740 % Savings 60% 60%

Savings based on Change Frequency Changes Savings- Weekly Changes 3.00 $2,220- Monthly Changes 13.00 $9,620Monthly Changes 13.00 $9,620

- Annual Changes156.0

0 $115,440

$115,440

ROI CalculationsData Center Size (cabinets) 100Software, Maintenance + Implementation $84,000Annual Savings $115,440Payback Period (in years) 0.73

0.73

DCIM Implementation

DCIM Implementation

“Implementing a DCIM tool is not for the faint

of heart, and failure to understand every

t f th ft d h t’ i d taspect of the software and what’s required to

make a successful implementation will set f p

anyone up for complete failure.”

DCIM User / Data Center Manager

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Implementation begins with…

Th Ri ht TThe Right Team• HP Critical Facilities Services

• DCIM trained & certified

• Successful engagements

The Right ToolsHP works with leading DCIM• HP works with leading DCIM providers

• Easy to Implement

• Easy to Use• Easy to Use

DCIM implementation types

Existing Data Centers• Compile existing records

• Survey data center

• Audit

• Design intelligent monitoring system

• Import into DCIM database

Fork in the roadNew Data Centers

• Model new data center• Model new data center infrastructure in DCIM

• Use DCIM to manage migration and DC move-in process

DCIM implementation process

Planning Data Collection Populate Test &

VerifyBest

PracticesEducation&

TrainingCommence Operations

1 2 3 4 5 6 7

Define scope, schedule &

budgetDefine goals &

functionsDefine target

data & sourcesSystem build

and population

Executive Stakeholders Change process OperatingExecutive sponsorship

Stakeholders buy-in

g pduring

implementationOperating

procedures

DCIM implementation pitfalls

Lack of commitment Validity of data Survey

challengesPitfalls

Lack of resources

Lack of discipline

Too much, too soon

Lack of goals or focus

Success Story – Major Securities Exchange

Problem Solution Benefits• Two (2) state-of-the-

art data centers• HP Critical Facilities

(CFS) designs data centers

• Single pane of glass access to data center infrastructure

• No on-site full-time staff

• Anticipates extensive

centers

• CFS implements DCIM solution

• Simplified and accelerated provisioning process

t c pates e te s emoves, adds, and changes

• Import design documents and link to AutoCAD floor plans in DCIM

• Reduce costs• Payback = 20% of DC

staff costplans in DCIM

Success Story – Major Cruise Line Operator

Problem Solution Benefits

• Data center has very outdated d t ti

• HP Critical Facilities (CFS) implements end-to-end solution

• Single pane of glass access to data center infrastructuredocumentation

• Provisioning of new systems is time

• Extensive data center audit and surveys

• Compile survey results

infrastructure

• Simplified and accelerated

i i iconsuming and prone to errors

p yinto spreadsheets

• Data entry and import into DCIM

provisioning process

• Reduce costs

Success Story – Major Financial Company

Problem Solution Benefits• Two (2) state-of-the-

art data centers• Utilize design documents

for data gathering and implementation

• Single pane of glass access to data center i f• 80% Lights-out

facilities

• Need for a capacity

p

• HP Critical Facilities (CFS) implements end-to-end solution

infrastructure

• Simplified and accelerated • Need for a capacity

planning tool• Import design documents

and link to AutoCAD floor plans

provisioning process

• Reduced costs

Success Story – HP Cloud Services

Problem Solution Benefits• Recent data center

with good documentation

• HP Critical Facilities (CFS) implements end-to-end solution

• Single pane of glass access to data center infrastructure

documentation

• Documentation is maintained manually

• Extensive data center audit and surveys

• Compile survey results

• React to new requests and changes more rapidly

• Improve documentation• Rapid growth leading

to reduced documentation

p yinto spreadsheets

• Utilize existing data in spreadsheets

Improve documentation accuracy

• Improve customer service

accuracy • Data entry and import into DCIM

• Increase staff efficiency

Instant-On Enterprise: Information OptimizationInformation Optimization

Applied to data center and Facilities1 2 3 4Business

IntelligenceCompliance Automation Continuity

Real-time insight into data Instant audit reports for internal regulatory

i t

Automate paper-based processes and lights-out

ti

Reduce downtime and improve service

requirements operation

THANK YOU