installing ipsos iris on windows
TRANSCRIPT
Ipsos irisThe UK industry standard foronline audience measurement
INSTALL
Thank you very much for agreeing to take part in the Ipsos iris panel!
Full instructions on how to install and use the App on your Windows laptop / PC can be found in this document.
If you would like to print this document to follow along while installing, we suggest printing in black and white or greyscale.
Ipsos iris
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
Support
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Thank you for joiningthe Ipsos iris panel!
This installation guide willhelp you get the Ipsos MediaLink app set up and running on your Windows computer so that we can start collecting data about your media consumption.
Don’t hesitate to get in touch with us if you have any questions regarding the download process:
via email at [email protected]
or call our Freephone helpline 08000 149464
or send a text on 07507303032
Please note that by downloading and installing this App, you are agreeing to the Ipsos iris terms of use that can be found by visiting the Ipsos iris website:
SMS
WWW
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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Step #1Please click on the link we have provided to you via Email to begin.
This will open in your default browser.
Once clicked, the browser will automatically look to begin the download, please 'Save' the .exe file.
Step #2• Please click and open the downloaded
.exe file.• If prompted by Windows, please click
'OK' to continue.
Note: Rest assured are regularly scanned and checked & are considered safe.
Did you receive a Windows SmartScreen Error?
• If Windows blocks the installation, please click 'More Info’ / ‘Show more’
• Now click 'Run anyway’ / ‘Keep anyway’
• These instructions/images may vary depending on the configuration of your device.• This installation will take a few minutes to complete so please do take the time to
complete each step in this guide to get the best experience. • Please be mindful that the previous app named ‘Ipsos iris orange’ has now been
rebranded to the new & latest ‘Ipsos MediaLink’ app.
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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Step #3
Installing Ipsos MediaLink app
• 3.1 - Click 'Next'
• 3.2 - Please click 'Install' – files will now be extracted onto the device
Please remain patient, this may take a few minutes to complete
depending on your laptop/desktop.
• 3.3 – Please click 'Close' –Ipsos MediaLink will now launch
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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Step #44.1 - App Registration
Ipsos MediaLink app will attempt to sign you in.
• If requested, please sign in using the email address you signed up with on the Panel.
If this does not work, please do contact us so we can provide some assistance.
4.2 - Legal Terms
Please read and accept the following:
• Terms & Conditions• Privacy Policy
Step #5Installing web browser extensions
Ipsos MediaLink will now detect your installed & supported internet browsers.
Note: “Install Edge extension” may not display for you in this window if the Microsoft Edge browser was not running.
You will get prompted later by Ipsos MediaLink when it detects the Microsoft Edge browser is being used.
• Click 'Next'
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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Step #6Install Google Chrome Extension (if installed)
• Click ‘Next', this will open the Google Chrome browser app.
• When our Chrome extension page has loaded, click 'Add to Chrome' and then 'Add Extension'.
The extension is now added, please return back to the Ipsos MediaLink setup window and click ‘Next’.
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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Step #7Install Mozilla Firefox Add-on (if installed)
• Click ‘Next', this will open the Mozilla Firefox browser app.
• When the prompt appears, click 'Continue to Installation' and click 'Add'.
The extension is now added, please return back to the Ipsos MediaLink setup window and click ‘Next’.
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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Step #8Install Microsoft Edge Extension (if installed)
Note: Microsoft Edge (supported version 79 or higher) will install the Ipsos MediaLink extension from the Chrome Web Store.
• Click ‘Next', this will open the Microsoft Edge browser app.
When our extension page has loaded, you may need to ‘Allow extensions from other stores’ before you can Add any browser extension.
• Along the top click ‘Allow extensions from other stores’• Click ‘Allow’ to confirm.
Once done, please see the next page to Add the extension to Edge.
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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• When our extension page has loaded, click 'Add to Chrome' and then 'Add Extension'.
The Ipsos MediaLink extension is now added to Microsoft Edge.
Please return back to the Ipsos MediaLink setup window and click ‘Done’.
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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Quick Tip 1
For Chrome users: Making the extension icon visible
To begin, please open Google Chrome:
1. On the right of the address bar, click the extensions icon
2. Now on the right of ‘Ipsos MediaLink’ please click on the pin icon
Now the extension will remain visible.
Quick Tip 2Make sure you can see the Ipsos MediaLink taskbar icon at all times!
By default, Windows hides taskbar icons, below shows how you can make the app icon visible when the app is running in the background.
1. On your taskbar, click the upward arrow icon2. Now look for the ‘Ipsos MediaLink’ icon and using your mouse/trackpad,
drag it onto the upward arrow icon
Now the Ipsos MediaLink icon will be visible when it is running.
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
The process
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YOU’RE ALL SETYou should now see shown ‘Configured’ when you open the application.Taskbar Icon: 1 x Ipsos MediaLink iconExtension Icons: • Chrome (Hidden) – see previous page ‘Quick Tip 1’ to make it visible.• Firefox (Hidden) – expected behaviour of browser.• Microsoft Edge (Visible)
Ipsos MediaLink ScreenIn the app, you can click the ‘Upload’ button
to send data.
Windows TaskbarSee ‘Quick Tip 2’, see page 10
Google Chrome browser extension(if you carry out the ‘Quick Tip 1’ – see page 10)
Microsoft Edge browser extension
Monday – Friday 10am – 6pm
[email protected] 08000 149464 07507303032
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Thank you for installing and using the Ipsos MediaLink app!If you have any questions, please don’t hesitate to get in touch with us
Using the App
Using the Ipsos MediaLink app is really simple!
All you need to do is ensure that the app is running in the background at all times, and use your laptop/pc as you would normally.
Simply make sure the browser extensions are kept installed & enabled so that the Ipsos MediaLink application can send the data through.
You will know the app is running because there will be an Ipsos MediaLinkicon on the taskbar.