insights april 2020 covid-19: how to maintain access to ... · reporting agencies, and global debt...

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INSIGHTS APRIL 2020 COVID-19: How to Maintain Access to Insurance and Credit Markets Amid the tragic human impact of COVID- 19 and governments’ restrictions on travel and commerce, businesses are feeling the economic consequences of the pandemic. Companies must prepare to respond to and recover from the impact to their people, operations, and business as any delay could bring significant consequences. The pandemic has reshaped the risk landscape, and many companies feel uncertain about their coverages and the insurance and credit markets, where trade credit insurance (TCI) and surety are critically important. Notifications of overdue payments have increased sharply, as has the number of claims. Trade credit insurers and sureties expect increased claims activity, particularly in industries such as transportation and travel, hospitality (hotels, restaurants, and entertainment), oil and gas, and non-food and beverage retailers. While the TCI market is taking a cautious approach, the insurance solutions remain accessible in many situations. Some markets have proactively extended notice periods related to cancellations, premium levels, and/or non-cancellable limits, providing much needed relief to insureds. Surety underwriters are also taking a conservative approach. While they have not placed strict moratoriums on specific industry sectors, geographies, or specific applications, they are taking the expected precautions to limit exposures and minimise potential losses. TCI and surety are among the many ways companies maintain access to capital, distribute risk, and obtain third-party support for their business operations. In order to maintain access to capital, we recommend that companies proactively: 1. Understand, assess, and manage your profile and relationships. 2. Communicate more with key financial stakeholders. 3. Explore alternative financing solutions.

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Page 1: INSIGHTS APRIL 2020 COVID-19: How to Maintain Access to ... · reporting agencies, and global debt collection agencies. Credit-related defaults can negatively affect your supply chain

INSIGHTS APRIL 2020

COVID-19: How to Maintain Access to Insurance and Credit Markets Amid the tragic human impact of COVID-19 and governments’ restrictions on travel and commerce, businesses are feeling the economic consequences of the pandemic. Companies must prepare to respond to and recover from the impact to their people, operations, and business as any delay could bring significant consequences.

The pandemic has reshaped the risk landscape, and many

companies feel uncertain about their coverages and the

insurance and credit markets, where trade credit insurance (TCI)

and surety are critically important.

Notifications of overdue payments have increased sharply, as

has the number of claims. Trade credit insurers and sureties

expect increased claims activity, particularly in industries such

as transportation and travel, hospitality (hotels, restaurants, and

entertainment), oil and gas, and non-food and beverage retailers.

While the TCI market is taking a cautious approach, the

insurance solutions remain accessible in many situations. Some

markets have proactively extended notice periods related to

cancellations, premium levels, and/or non-cancellable limits,

providing much needed relief to insureds.

Surety underwriters are also taking a conservative approach.

While they have not placed strict moratoriums on specific

industry sectors, geographies, or specific applications, they are

taking the expected precautions to limit exposures and minimise

potential losses.

TCI and surety are among the many ways companies maintain

access to capital, distribute risk, and obtain third-party support

for their business operations.

In order to maintain access to capital, we recommend that

companies proactively:

1. Understand, assess, and manage your profile

and relationships.

2. Communicate more with key financial stakeholders.

3. Explore alternative financing solutions.

Page 2: INSIGHTS APRIL 2020 COVID-19: How to Maintain Access to ... · reporting agencies, and global debt collection agencies. Credit-related defaults can negatively affect your supply chain

2 • COVID-19: How to Maintain Access to Insurance and Credit Markets

Manage your Profile and RelationshipsUnderstanding your credit profile (for example, how your firm is

viewed by credit markets) and soliciting a third-party assessment

of your rating can help. In some countries, government agencies

(the German Bundesbank, for example) provide a free credit

analysis, credit rating, and certificate. Other potential sources of

credit assessments include banks, commercial credit insurers,

and credit agencies.

When requesting an independent credit-rating assessment, it is

worth obtaining a three-year trend. This can help in negotiations

with customers and suppliers when discussing payment terms

and adequate collateral. The credit assessment should not be

limited to your own liquidity situation, but also extend to the

viability of key suppliers and receivables.

In addition to monitoring your own working capital figures, try

to analyse the financial strength of all counterparties to try and

mitigate insolvency situations. Various sources can help with this,

including insurance brokers, commercial credit insurers, credit-

reporting agencies, and global debt collection agencies.

Credit-related defaults can negatively affect your supply chain.

Proactively identifying alternative sources of supply, in advance

of such issues, will allow you to adapt operations quickly if there

is a sudden deterioration in creditworthiness.

Communicate With Financial StakeholdersSuppliers, trade credit insurers, guarantee providers, and

financiers are seeking information from clients to assist them in

assessing COVID-19’s impact.

The more proactively you provide them with the information they

require to evaluate the health of your business, customers, and

suppliers, the more able they will be to maintain support.

It is particularly important to be proactive, transparent,

and communicative with trade credit and surety insurers

to build and reinforce their trust in your firm’s ability to

successfully navigate this unprecedented event. Such insurers

are likely to be as critical to your operations as your banks

or other lenders and debt holders.

Their decisions are based on the information made available to

them. In the absence of credible information, they are forced

to make assumptions that may not work in your favour. For

example, they may take decisions that reduce or limit cover or

support. This could negatively affect cash flow just as suppliers

demand cash or shortened payment terms, precisely at the time

you need more financial liquidity and/or access to third-party

guarantees to support your business.

Underwriters will want to understand your strategy for managing

challenges and the suppliers critical to you in the near term. From

a TCI perspective, prioritising your key suppliers and identifying

which ones to insure and, where possible, and with which insurer,

will enable you to reach out to the appropriate underwriter.

While you may be selective in the information you share, these

stakeholders will seek answers to the following questions,

so they should form the basis of any assessment of your own

business as well as businesses in your supply chain:

• What is COVID-19’s impact on your business?

• What measures have you taken to manage and mitigate the

impact?

• What do your quarterly financial accounts and forecasts for

2020 look like? What is your liquidity forecast? Focusing on

the short-term (next three months) and medium-term (4-12

months).

• Which bank lines are accessible? What is the utilisation of these

bank lines? Consider when your bank lines are up for refinancing

– if this is less than six months, stakeholders will want to know

where you are in the process and what your strategy is to

refinance. It is important to know your covenants, especially for

trade credit insurers, surety companies, and banks.

• To what extent has your supply chain been interrupted? How

long is the disruption likely to last? How long will it take to

reactivate your supply chain? When will essential products or

materials be delivered following the restart of suppliers? Have

you investigated possible alternative suppliers?

• Which surety lines do you have and what is the current and

expected utilization? What are your anticipated needs?

Page 3: INSIGHTS APRIL 2020 COVID-19: How to Maintain Access to ... · reporting agencies, and global debt collection agencies. Credit-related defaults can negatively affect your supply chain

Marsh JLT Specialty • 3

Explore Alternative Financing Solutions Given recent increases in notifications of overdue payments and

the number of claims, trade credit insurers, sureties, factoring

companies, and banks may seek to reduce exposures or to

protect against losses.

Different insurers are reviewing their exposures within

certain industry segments and/or countries where they have

material exposure. If your business is negatively impacted

by changes in coverage or support, there are ways to extend

coverage or to solidify surety facilities support for your

company’s continued access to capital. A number of options

can be explored, including:

• Trade credit top-up cover.

• Receivables financing through factoring.

• Surety capacity to replace bank guarantees or enhance

optionality.

Marsh JLT Specialty’s Credit Specialties team is here to help you

explore options and resolve these challenges. We will work with

you to help develop strategies to maintain your operations and

benefit from improved conditions later on.

Different insurers are reviewing their exposures within certain industry segments and/or countries where they have material exposure.

Page 4: INSIGHTS APRIL 2020 COVID-19: How to Maintain Access to ... · reporting agencies, and global debt collection agencies. Credit-related defaults can negatively affect your supply chain

For more information, please contact your usual Mash JLT Specialty representative.

DIRK SIEBENSManager Credit Specialty+32 (0)474 81 54 [email protected]

DAVY BAUWENSSenior Client Advisor Credit Specialty+32 (0)492 56 56 [email protected]

ADAM BRISESenior Client Advisor Credit Specialty+32 (0)471 80 61 [email protected]

MARLEEN DE WITClient Advisor Credit Specialty+32 (0)471 56 44 [email protected]

JOELLE DEMEUSClient Advisor Credit Specialty+32 (0)471 20 71 [email protected]

BRECHT DE RIJCKClient Advisor Credit Specialty+32 (0)472 96 81 [email protected]

ARTHUR DEROMBusiness Developer Credit Specialty+32 (0)478 66 34 [email protected]

MARIJKE HAELTERMANClient Advisor Credit Specialty+32 (0)470 23 04 [email protected]

VINCENT HENDERICKClient Advisor Credit Specialty+32 (0)478 50 42 [email protected]

JONAS PRIAUClient Advisor Credit Specialty+32 (0)471 80 39 [email protected]

ELKE SOETENSClient Advisor Credit Specialty+32 (0)478 40 85 [email protected]

JAN VAN HOEYWEGENSenior Client Advisor Credit Specialty+32 (0)470 90 04 [email protected]

GERT-JAN VANDENDRIESSCHEClient Advisor Credit Specialty+32 (0)478 25 09 [email protected]

DESIREE VERHELSTSenior Client Advisor Credit Specialty+32 (0)3 393 05 [email protected]

Marsh JLT Specialty is a trading name of Marsh Limited and JLT Specialty Limited. Marsh Ltd and JLT Specialty Ltd are authorised and regulated by the Financial Conduct Authority for General

Insurance Distribution and Credit Broking. If you are interested in utilising our services you may be required by/under your local regulatory regime to utilise the services of a local insurance

intermediary in your territory to export (re)insurance to us unless you have an exemption and should take advice in this regard.

This is a marketing communication. The information contained herein is based on sources we believe reliable and should be understood to be general risk management and insurance information

only. The information is not intended to be taken as advice with respect to any individual situation and cannot be relied upon as such. Statements concerning legal, tax or accounting matters should

be understood to be general observations based solely on our experience as insurance brokers and risk consultants and should not be relied upon as legal, tax or accounting advice, which we are not

authorised to provide.

Copyright © 2020 All rights reserved. Marsh 2020 281671