insight on city management- amc

8/14/2019 Insight on City Management- Amc

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INSIGHT ON CITY MANAGEMENTPerspective from Ahmedabad, Gujarat, INDIA.

Ahmedabad Municipal Corporation

I.P. GautamMunicipal Commissioner


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Ahmedabad City

India


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Ahmedabad: City Profile

Seventh largest City in India Second biggest trade center of Western India Commercial Capital & Growth Engine of Gujarat State

AHMEDABAD

The City of its' Citizens

Ahmedabad with an enterprising population of 5.5 million is the seventh largest city in India and the second

biggest trade centre in the western region. As the commercial capital of Gujarat state, it acts as the powerfulgrowth engine for economic prosperity. The rapid modern development of the city is in complete harmonywith its rich legacy of magnificent architecture and cultural heritage.

Ahmedabad was the epicenter of the freedom movement of India with Mahatma Gandhi making SabarmatiAshram his base in the city. It was from here that he started his famous Dandi salt march that paved the wayfor the liberation of several more nations across the world later.

Today Ahmedabad is a major economic centre of India with commerce, industry and services that cater tonational and global business and also has world class educational institutions including IIM, NID, CEPT,MICA, NIFT, NIRMA.

Ahmedabad has always been a city of its people.

Empowered and participatory.With visionary leaders and active citizens.Of continuous public-private partnership.Of offering a high quality of life.

It is the story of successful city management.To be shared.

Population 5.5 million

Area 466 sq. km

Gandhi Ashram

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Service Level

Key Services Provided byAhmedabad Municipal Corporation (AMC)

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Water Supply Sewerage Construction & Maintenance of Roads, Bridges, Fly-overs Solid Waste Management Fire Prevention & Ambulance Service Health and Medical Services Disaster Management Town Planning Medical Education Primary Education City Transport Parks and Gardens

Zoo Swimming Pools Libraries & Gymnasium Basic Services to Urban Poor

Administrative Zone 6 No. of Wards 55 Water Supply 870 MLD Sewerage Discharge 700 MLD Water Treatment Plants 3 Water Distribution Stations 122

Sewage Treatment Plants 4 Sewage Pumping Stations 42 Total Road Length 1873 Km. Water Distribution Network 3191 Km. Sewerage Network 1921 Km. Daily generation MSW 2319 MT

Population Coverage: Water supply 85% Drainage 82%


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URBAN GOVERNANCEUrban Governance in AMC is based around 8 basic tenets

City Governance at Ahmedabad (AMC) has taken a number of unique and path breaking initiatives inall key areas of urban governance

Large number of initiatives are already successfully implemented with encouraging results. Further

initiatives are in the process. Many initiatives include private sector participation through relatively complex bidding, concessionand risk sharing arrangements.

Overall, initiatives have led to higher level of services to citizens, with far reaching economic,environmental and quality of life implications

Reach of services to Urban Poor focused in the areas of Education, Health, Sanitation, Water Supply& Roads

It was possible to create this high impact owing largely to speed of implementation, carefulchoice of intervention areas, and partnering with private sector to develop anappropriately skilled urban services contracting industry

Urban Governance in the Ahmedabad context

Financial

Management

UrbanGovernance

Initiatives:- PPP

Initiatives :Out sourcing

Human Resources/Capacity Building

Addressing theNeeds of Urban Poor

Infrastructure Creation/Project Management

Budgetary Reform

E- Governance

Ahmedabad has performed well on all the above parameters

URBAN MANAGEMENT

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Ahmedabad Municipal Corporation utilizes the power of modern technology and resource management tocontinuously deliver excellent services and the fruits of development to all its citizens. AMC has adoptedseveral innovative strategies and adopted successful best practices from across the world in its mission tomake Ahmedabad one of the most eco-friendly and citizen friendly cities.Several bold initiatives have already resulted in widening the reach of services to make them more inclusiveand also be available to the urban poor in the fields of health, education, infrastructure, sanitation andvocations.


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Kankaria Lakefront Development Project

Bus Rapid Transit System

Bus Rapid Transit SystemFlyovers across the city

Janmarg

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Visible Infrastructure Projects

Planning and successful implementation of infrastructure projects to bring in greater efficiency and facilitiesto the people is a critical strategy and an ongoing process at AMC. Care is taken to ensure that the reach is allinclusive and the performance achieved is consistently high to improve quality of life at all levels.

The range covers water supply, sewage, transport network, solid waste management, housing and slumnetworking for urban poor, health care and hospital management, BRTS, and multipurpose developmentprojects like Sabarmati Riverfront Development Project and Kankaria Lake Project etc.

INFRASTRUCTURE PROJECTS

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Strengthening water supply system to cover 100% of city area & to provide 140 liters per capita per day by 2011 Projects to cover 100% of city area under sewerage network including treatment by 2011 Provision/laying of 607 km of Strom Water Drainage pipeline to be completed by 2010

22 Bridges, Underpasses and Flyovers across the city(08 completed, rest by July 2010)

Solid Waste Management- Sanitary Landfill Site Networking of Infrastructure for Chawls and Slums Housing for Urban Poor Strengthening of Hospital Services & Medical Education

( 02 Medical colleges, 01 Dental College, 01 Physiotherapy College) E- Governance

(26 City Civic Centres functional, All 55 wards to have City Civic Centres by May 2010) Bus Rapid Transit System Kankaria Lakefront Development Project Sabarmati Riverfront Development Project

Capacity Building at AMC

Training of Elected Wing & Officers A capsule course on Urban management at

Singapore & Malaysia for all 129 councillors in 2007 The policy making body of AMC the Standing

Committee attended Urban Forum IV at Nanjing& studied project management at Shanghai &Beijing in 2008

Approx 120 class I & II officers have attendedcapsule courses on various facets of CityGovernance at IIMA, ASCI, and other leadinginstitutes in INDIA

Workshops and training programmes for theChairmen & Deputy Chairmen of various subcommittees of AMC in India & abroad

Recruitment of Professionals Professional qualifications for appointment of

middle level officers introduced e.g. MBA, CA,ICWA, qualifications.

Assistant Managers with above qualificationsrecruited in 1996, 1999, 2004 and 2006. In all, 110professionals inducted.

Vacant posts almost 2500 of technical staff suchas engineering, sanitation, and town planningpersonnel filled up through a major drive.

Recruitment at lower level optimised.


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Achievements

AA(so) Rating from CRISIL since 1997 AA+ Rating from CARE since 2005 Issuance of 4 successful series of Bond

1998 - Rs. 100 cr2000 - Rs. 100 cr ( Tax Free Status)2002 - Rs. 58 cr ( Tax Free Status)2005 - Rs. 100 cr ( Tax Free Status)

2009 - Bond proposed for Rs 150 cr National Award by CRISIL for Best Financial Management System

Provisional balance sheet as on 31-3-2007 Employee Satisfaction:-

stSalary Payment 1 day of MonthRetirement Benefit on the day of Retirement

CORPORATION - REVENUE SOURCES

Tax Sources : Constitute 29 % of AMCs Income

Non Tax Sources

General tax Levied on both Residential and Non-Residential properties : Approx.21% of Revenue Income

Water tax & Conservancy tax : 60% of General tax

Grants from the State Govt in lieu of Octroi Grant from the State Govt. for Primary Education & others. Returns from Municipal Property Charges and Fees for various services

Reforms since 2007 Ward wise Budget System (Ward Committee) Expenditure Tracking System & Project Monitoring Systems through

booking of Exp. for Proposed Work & Allocation of Work Code

Innovative and successful financial management is a typical feature of Gujarat, both in private and publicorganizations. AMC has taken numerous path breaking measures to utilize excellent finance management as avital resource for city development. Its achievements are reflected in the high ratings it received from reputedagencies. It is a pioneer in the issue of bonds that got tremendous investor response. AMC also got thenational award for best financial management system.

AMC continuously undertakes reforms for higher efficiency and better value. Use of latest technology andbest practices ensure optimum performance and service levels. Steps like greaterfinancial powers to individual elected members makes development more people oriented and much faster.Other reforms include professional asset valuation and transparent and speedy payment systems throughECS/RTGS to suppliers and contractors. The results are reflected in growth in the positive parameters andreduction in delays and hurdles. In water supply, charges have been shifted to usage rather than a flat fee thus

bringing in higher revenues and also optimizing use of this precious resource.

FINANCIAL MANAGEMENT

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Prioritization of Capital Investments & Ward-wise Budgeting Earlier Capital investment prioritized only by few office bearers of elected wing traditionally In 2003-04, fund allocation decentralized to zonal level

Prioritization at zonal level took 8-10 months and hence all works pushed to next financial year Prioritization assigned to ward committees System of assigning work/project code introduced 95% of the works having project code on execution path in the same year of budgeting

Result:Prioritization of capital investment democratized in true sense to a ward councilor instead of leaving it tothe needs and ideas of few heavyweights in the elected wing of ULB

Asset Valuation Collection of asset related data

i.e. year of purchase/construction, value & area etc. from user department

Listing & analyzing the Asset Valuation of asset done on the basis of Actual cost of purchase/construction SOR taken where construction cost not available. Valuation strategy adopted as per the guidelines of ICAI & Accounting norms for

ULB used by UD, New Delhi Depreciation calculated as per the guidelines.

All Payments by ECS/RTGS/PAY Orders To bring in transparency in speedy payments and to minimize human interface,

new payment system since 2005 Payments to All Contractors & suppliers through ECS/RTGS directly in their bank accounts.

Payment through ECS/RTGS

Year No. of Transactions Amount(Rs. in Crore)

2005-06 17014 158.76

2006-07 21715 298.06

2007-08 28244 806.92

2008-09 27837 1262.12

Zonal Decentralized Accounting & Payment System Simplification of Pre-audit System Direct payments to Vendors & Suppliers through

ECS (Electronic clearance System) RTGS to Bank A/C in 24 hrs Payment for utilities - Fixed Nature Payment System Accrual Based Accounting System Computerized Billing System Balance Sheet for year 2007- 08

Asset valuation Bank Reconciliation Fund based Account entries

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Gains from Reforms A Perspective

700

600

500

400

300

200

100

003-04 04-05 05-06 06-07 07-08 08-09

Rev. Surplus

Rs.

inCrore

Particulars

Rev.Inc.

Rev. Exp.

Rev. Surplus

Cap. Exp.

05-06

902.38

622.36

280.02

173.56

06-07

1196.04

779.34

416.70

360.66

07-08

1400.90

915.81

485.09

493.84

08-09

1517.05

904.89

612.16

1028.46

09-10

2010.90

1183.07

827.83

1800.86

10-11

2327.07

1251.00

1076.07

2060.00

128.03

201.50

280.02

416.7

478.71

612.16

2500

2000

1500

1000

500

02000-01 2000-02 2000-03 2000-04 2000-05 2000-06

Capital Expenditure

Rs.

inCrore

2000-07 2000-08 2000-09 2000-10RB 2000-11(B)

136.14 69.94 65.37

243.39190.28 181.99

360.65 493.86

1031.18

1800.88

2050.00

Generating Financial Resources through User Charges

AMC has charted new territory by proposing a new method of cost recovery AMC has proposed a two new taxes in its budget for the year 2008-09 as follows:

Water Tax Conservancy and Sewerage Tax

Earlier the Water Tax was charged at flat fees withfew slabs depending on the area of property.This method was yielding negligible income as follows:

In keeping with the JNNURM principles of charging users, AMC has proposeda simple formula for these taxes whereby both taxes would be charged at the rateof 30% of the property tax.

Move expected to allow generation of much large quantum of funds as seen below

YEARINCOME(RS. crore)

2006-07 12

2007-08 15

Year General % of Water Tax, Revenue from(Property) Tax Conservancy & Water Tax, Conservancy

Sewerage Tax & Sewerage Tax

2008-09 220 30% + 30% 132

2009-10 300 30% + 30% 180

2010-11 350 30% + 30% 210

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WATER SUPPLY

Strengthening of Water DistributionSystem to cover 100% area by Dec 2010

Distribution

Water Supply System augmentation plannedfor the need upto 2021 @ capacity of 1535 MLD

Sewage Treatment

Water Distribution stations(2006) ......................................69 New Water Stations Commissioned (2006-09) ................23 Under Construction .............................................................19 Stations in new merged Area (New West Zone)..............30 Under planning for newly merged Eastern area..............21

Narmada Canal.................................................................315 mld Intakewell-I & II ..............................................................450 mld Frenchwell(7nos)..............................................................135 mld Borewell(387 Nos) ...........................................................160 mld Jaspur ( Narmada Canal).................................................275 mld Raska ( Under Construction) .........................................200 mld

Sewage Network...............................................................1523Km Sewage Pumping Stations ...............................................43 Nos Treatment Capacity:

Existing Capacity ......................................................670 mldProjects Under Execution .......................................95 mldProject Under Execution.........................................310 mldby AUDA

---------------------------------------------------------------------------------------TOTAL 1075 MLD

CAPACITY

----------------------------------------------------------------------------------Total .......................................................................................1535 mld

Water Supply :Infrastructure No. of Water

Distribution Stations122

U/G Tanks storagecapacity in 780 mld

Overhead Tanks 108(35 million litres)

Trunk mains &supply lines 227 km

Distribution network2964 km

Per capitawater supply137 lpcd

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E-GOVERNANCE

In keeping with its vision of excellence in citizen services, AMC has set up a full fledged e-governance systemthat enables online access and accountability. The 2 mbps leased line with the back up of 1300 computers onWAN covers 26 civic centres and 55 wards in 6 zones of the city. Applications, information, complaints,status tracking, RTI, etc. are all now available at the click of the mouse through the internet access facility tothe people. It is an indication of AMC being willing to be transparent and answerable to the citizens in a timeframe. AMC has been given a national award for its performance in this service.

Visit us at: www.egovamc.com

City Civic Centre

An Initiative for Easy Governance

Head officeCivic Centre +

Central Monitoring Centre(Main Server)

Applications Property Tax Vehicle Tax Building Plan Approval Issuance of Birth & Death

Certificates Registration of Birth and

Death Shops and Establishment

Licenses Registration of Complaints Ward level connectivity

Online Tenders

Hawker License Restaurant License Right to Information

All offices will be connected via 2 Mbps lease lineplus ISDN for back up line. (Network of 1600 Computers on WAN)

Zone Offices(6)Ward

Offices(55)

26 City CivicCenters to

be extended to55 centres onein each ward

InternetGlobalAccess

Banks

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BASIC SERVICES TO URBAN POORThe urban poor form a large and important section of any city. It is a challenge and also an opportunity to makethem productive and included in the mainstream. They live in slums and chawls and often work in the streets withvery little facilities. AMC looks at them as citizens who deserve service and inputs to make their lives better.

Many activities that address basic issues are being tackled by AMC in an organized and professional manner.For improving their living conditions projects like slum networking in existing areas in which they areprovided both physical and community infrastructure have contributed to raising their environment. Someof these are in partnership with NGOs under the PPP model.New housing has also been given to the urban poor to enable them to have a fresh start for their familiesunder state and central schemes.

AMC's initiatives go beyond housing to include preparing them for job opportunities through vocationaltraining. With a plan to cover over 20,000 youth in 15 centres(?) in 6 months, the program has already

achieved more than 92% placement from among over 8000 persons.

All city streets have always been major livelihood places for the urban poor. AMC has a very positive attitudeon this issue and has worked out a plan for their resettlement that is in harmony with peoples' comfort. It alsohas made public transport wider and more affordable.

The achievements of AMC's efforts have found recognition in receiving the Dubai International Award 2006for Best Practices to Improve the Living Environment.

Mainstreaming Urban PoorAMCs Multi-prongedPartnership Approach

Create Choices forUrban Poor

Multiple solutionsMultiple

Dimensions

HousingLand-Sharing &

PPP

In-situSlum

Improvement

NewPublic

Housing

AffordableTransport

SaferTransport

Street VendorIntegration

LivelihoodGenerationProgrammeUMEED

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Slums & Chawls

Physical Development: Individual Water Supply Under Ground Sewerage Individual Toilets & Pay and use Facilities Solid Waste Disposal Service Storm Water Drains Internal Roads and Paving Street Lighting Plantation

Social & Economic Development: Neighborhood, Women and Youth groups Mobilizing Micro Finance Education - Children and Illiterate adults Mother and Child care Income Generating Activities

MADRASI NI CHALI

* 33% of the total population is living in slums and chawls.

Type of No of No. of PopulationDwelling Locations Units --

SLUMS 710 1,76,754 8,83,770

Extnd Area 82 33,849 1,52,468

CHAWLS 958 1,49,022 7,45,110-----------------------------------------------------------------------------------------Total 1,750 3,59,625 17,81,348

Street Light

Water Supply

Individual Toilets

Waste Management

Drainage Facility

Tree Plantation

Road Facility

Before After

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Slum Networking Project


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AWARDDubai International Award 2006for Best Practices toImprove the Living Environment

HOUSING FOR URBAN POOR

New Public HousingInnovative Technology for Building Construction.AMC/AUDA adopted a new type of housingconstruction technology usingAluminum alloy shuttering/ MESCON Technology.

Advantages:

Monolithic Construction- good finish No need to plaster walls. High speed of construction 2 days per floor Geometrical Accuracy Leak-proof joint less construction Multi Hazard Resistant

House for Urban Poor

Area

Actual Cost Including Tender Premium andPrice Escalation is Rs. 2,55,000/-Actual Beneficiary Contribution is Rs. 66,900/-No. of Houses under construction: 34,000

BUILT-UP AREA = 36.5 SQM

CARPET AREA = 26.77 SQM

D1

D2

D2

W

V

VW1

W1

D

D

1.58

2

1

0.4 2

3

W.C.

0.90 x

0.90 BATH

0.90x1.50

.91x.90

DRAWING RM.

3.00 x 3.00

DRAWING RM.

3.00 x 3.00

BED RM.

3.00 x 3.00

BED RM.

3.00 x 3.00

D1

D2

D2

V

W1

1.58

2

1

0.4 2

3

W.C.

0.90 x

0.90 BATH

0.90x1.50

KITCHEN

2.10 X 1.90

KITCHEN

2.10 X 1.90.91x.90

O

TTA

O

TTA

TTA

D1

D2

V0.4 2

BATH

0.90x1.50

House for Urban Poor

Amenities being provided Systematic Drainage Line Water Supply Network & Storage Compound Wall Internal Road Network Paver Block in Parking

Area & Plinth Protection

Street Lighting Tree Plantation Social Infrastructure

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LOCATION MAP SHOWING VARIOUS SITES OFCONSTRUCTION OF HOUSING FOR THE URBAN POOR

UMMEEDThe Youth Employability Skills Development Programme

Goal: To train 20,000 poor and vulnerable youth for job employment in 15 urban centers inGujarat over a period of 6 months

Objective: Facilitate young adults, especially women; from economically weak and disadvantagedsections an opportunity to assimilate into the competitive job market and to help them acquire

the required livelihood and social skills in an environment of learning and mentoring that isresponsive to the individuals emotional and developmental needs.

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Recruiters of Ummeed

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OUTSOURCINGOne of the major innovation practices across the world to save time, money and efforts has been the conceptof outsourcing. AMC follows this but judiciously and selectively, only in areas where there is clear valueaddition without losing control or quality pf services. It has done limited outsourcing for waste collectionincluding that of door to door garbage, operation and maintenance of ater and sewage plants, street poles,fountains and gardens, hiring of eco-friendly CNG transport etc. The effect has been substantial savings andlesser allocation of AMC's resources.

Services Outsourced

No. Services Annual Exp.

(Rs. in lacs)1 Secondary waste collection system 500.00

(Container lifting operation)-50%work outsourcing

2 Door to Door Garbage collection 1310.00

3 O & M pf Pirana and Vasna sewage treatment plant 72.00

4 O & M of 12 Sewerage pumping station 96.00

5 O & M of 8 jetting machine ( sewer clearing machine) 80.00

6 O & M of water treatment plant 120.00

7 O & M of water distribution station 100.00

8 City Transpot service- Hiring of CNG operated new 6564.00regular, mini and low floor buses on per k.m. basis(208 mini + 290 regular + 50 low floor buses)

9 O & M 0f 84000 street light's pole 536.00

10 O & M of 64 fountains 37.00

11 Development and Manintainance of 47 Traffic circle on PPP

SERVICESTo make services more accessible and accountable AMC has started the SMS complaints facility for allcitizens who can send their complaints through the simple device of SMS. Set up in 2008, it has helped inregistering and resolving issues of the people speedily and efficiently.

In the public health area, AMC carries out regular door to door surveys to keep track and prevent malaria,dengue and other such diseases. The prevalence of the disease was much lesser because of the proactive stepstaken. In the western region vector borne diseases were contained to a large extent.

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Complaint Registration through SMS

AMC CUSTOMER CARE CENTRE Started in august-2008 in the new west zone Aim is to improve effectiveness of municipal service

delivery system. works online by using software called Smart Serve More than 3000 complains registered in 9 months.

Call (Complaint) Registration Process

Citizen calls on

contact centre withproblem and locationreference

System generates autocall tracking referencenumber for citizen

System automaticallyallocates to field officerthro' SMS

SMS contains all detailsrelated to problem type,location, resolution timeand any other particularsas may be required

Field officer calls

contact center or sendsSMS on call completion

Contact center agent closesthe call and SMS is send tocitizen confirming closureof call or status of call

CALL CLOSURE

CALLALLOCATION

CALL LOGGING

National Urban Health MissionProposal for up gradation of health services submitted under NUHM. Total 17 CHC,100 UHC, 86 sub centres proposed. Total budget for 4 years Rs 320 crores. Current year 2009-10 the Govt has alloted Rs 13.95 crore for AMC under NUHM.

Door to Door Epidemic Survey

Mosquito Breeding Elimination(intra-domestic Campaign 2006-09)

Month Houses BreedingSurveyed Eliminated

2006 40,22,032 1,22,005

2007^ 1,66,30,188 2,40,715

2008* 1,99,71,930 2,25,547

2009** 2,50,79,844 2,44,445

Extensive (whole city) intra-domestic campaignthrough RCH link workers-^ 08 rounds in 2007 , * 10 rounds in 2008 &** 14 rounds in 2009

Entomological MonitoringLarval Indices 2006-09

Year Inspected Container Breteau HouseHouses Index Index Index

2006 52,295 9 15 13

2007 5,18,499 5 6 6

2008 6,09,450 2 4 3

2009 6,22,445 2 2 3

Breteau index < 10 indicates low potential ofdengue transmission

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Urban Health Centers

Activities

No of Urban Health Centres: 57 ( One in each Ward)

Registration of birth and death Registration ofeligible couples & giving

family planning services for

Permanent methods of family planning Spacing methods of family planning

Registration of antenatal mothers giving all - antenatal,natal & post natal services.Identification of high risk antenatal mothers &giving them referral services

General OPD for all primary Health Problems Distribution of Vitamin A & Iron folic acid tablets Implementation of National Health Programmes Revised National TB control programme (RNTCP) National Leprosy elimination programme School Health programme

Vector Born disease control programme (NVBDCP). Control of reproductive tract infection (RTI) & sexual Transmitted infection (STI) Notification & control of infectious diseases Health education by Mamta day programme & Save Girl Child Laboratory facilities Vaccination

On every Monday, Wednesday & Friday at centre On every Tuesday, Thursday & Saturday in the field at fixed places on fixed day by which

beneficiaries of all slum areas & all beneficiaries of Anganwadis of the ward are covered forvaccination

Surveillance Neonatal tetanus, polio, measles, Diphtheria, T.B. Leprosy, Cataract cases & Blindness control Identification of infant death, maternal deaths & their causes

Creating atmosphere Motivating for institutional deliveries by implementation of Chiranjiviyojana & Janani suraksha yojana.

Public Transport Interventions

Lake Development

Public transport can be a boon or bane of city life. AMC has initiated and implementedmany steps in a comprehensive strategic plan to make it eco-friendly and citizen friendly.The focus on CNG fuel has resulted in reduced air pollution and better environment evenas the strength of the buses f;eet has gone up from 560 to 1010. Over and above thissome battery operated buses run on select short routes and all school buses are convertedto CNG.

Over time climatic changes and neglect made many of Ahmedabad's lakes dry and polluted.AMC saw an opportunity to revitalize and energize the potential of the lakes to ensure waterconservation and environment improvement. It has a comprehensive lake networking projectthat will raise ground water levels and help in optimizing use of this precious and dwindlingresource.The project will help control the flood conditions that sporadically and suddenly occur.

At the same time one of the city's landmarks, Kankariya lake that has been a tourist attractionfor many centuries has been given a massive makeover that makes it today a major center ofenvironmental delight and entertainment centre for the people. The lake has become a vibrantcentre for events and activities of culture and entertainment for families

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AMC has undertaken several projects that have a wide impact on the city's development and quality ofservices.

Aptly called 'Janmarg', or 'the way of the people', BRTS is the optimum solution to the major issues of safe,efficient and affordable urban transport. Operating on a dedicated lane, the BRTS has already established itself asthe preferred mode of transport for numerous commuters.User friendly and comfortable buses that are also eco-friendly, are a part of the service that includes comfortablebus stops with digital display, centralized monitoring automatice ticketing etc.

BRTS (Bus Rapid Transport System)

Bus Stations38m long 3m wide median busstations, closed with necessary accesscontrols, at level boarding-alighting,off-board ticketing system, ITenabled & Passenger InformationSystem, security systems &pedestrian crossings and Easy accessfor physically challenged have beendesigned for BRTS.

Fare Collection SystemsElectronic Fare Collection, Off-board ticketing, integrated with

AMTS, distance based fare havebeen planned.

Intelligent TransportationSystemExtensive application of Intelligent

Transportation System (ITS) hasbeen planned for: Operations Control Electronic Fare Collection Real-time Passenger Information

System Traffic Management through

Area Traffic Control System(ATCS)

The project will be implemented in two phases:

RTO to Pirana 12.5km Narol to Naroda 13.5km Pirana Danilimda Narol & Maninagar 12.2km Bhavsar Hostel Wadaj Dudheshwar Prem Darwaza 5km Shahalam Geeta mandir Sarangpur Soni ni chali 6.6km

RTO Chandkheda 6.6 km

AEC Sola 3.1 km Soni ni chali Odhav - 3.6 kms Nehrunagar Astodia 6.2 km Shivranjani Bopal 6.5 km Kalupur darwaza Naroda gam 8.5 km Kalupur elevated corridor 4.5 km

The construction of road infrastructure of below listed corridos ofPhase I of Ahmedabad BRTS is in process RTO to Pirana 12.5km Narol to Naroda 13.5km

Pirana Danilimda Narol & Maninagar 12.2km The phase I of the project will be operational by August 2009 The entire project is expected to complete by 2011

Phase I corridor (58kms)

Phase II Corridor (30.5kms)

Outcome/ Key Achievements

Scope and Implementation The city government, Ahmedabad Municipal Corporation (AMC) is the lead agency for planning andimplementation of BRT system in Ahmedabad. The Ahmedabad Urban Development Authority (AUDA), City Traffic Police, Gujarat Infrastructure Development Board (GIDB) and the State Urban DevelopmentDepartment support the plan implementation. A special purpose vehicle, The Ahmedabad Janmarg Limited(AJL) has been created under the companies Act to manage BRTS. The Centre for Environment Planning andTechnology (CEPT) is the technical consultant for the project.

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Construction of 22 BridgesConstruction of Ring Road (76 km) -PPP mode

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Solid Waste ManagementSanitary Landfill Site & Transfer Stations

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Since time immemorial, river valleys have been the cradle of civilization and many great cities have been developedaround the banks of great rivers. Rivers lend a strong identity to cities and the quality of riverfront development is veryoften a strong indicator of how developed a city is in terms of its quality of life and urban infrastructure. Riverfrontdevelopment is also one of the main methods of revitalizing a city and has been successfully implemented in Westerncountries.The city of Ahmedabad, located on the banks of the river Sabarmati, is the largest city in the State of Gujarat. TheSabarmati River has served as Gujarat's lifeline for ages. It has been a major source for drinking water and non-formalrecreation for the city of Ahmedabad.

Why River Front Development ?Since long time the Sabarmati River has been subjected to severe pressure and abuse owing to the fast pace of urban andindustrial growth of the city. The Sabarmati is a major source of water for the city due to the regular release of waterfrom the Dharoi Dam and subsequently from Narmada Canal at upstream. However, for years, the riverfront remainedneglected. It's potential to provide city level social infrastructure and recreation facilities was untapped.Sewage contaminated the storm water out-falls and the dumping of industrial waste posed a major health andenvironmental hazard in the river. The slums located along the riverbed have always been a major impediment toefficient management of monsoon floods in the river.It has long been acknowledged that appropriate development of the riverfront can turn the river into a major asset,which can improve the quality of environment & life in Ahmedabad, improve the efficiency of its infrastructure,

conserve the places of heritage importance, and create an opportunity for recreation / hospitality industry in the city.

Scope and ImplementationIn May 1997, the Ahmedabad Municipal Corporation (AMC) established the Sabarmati River Front DevelopmentCorporation Limited (SRFDCL) to develop the riverfront. In 2004, the land of riverbed (162.80 ha) was transferred toAMC for execution of Riverfront Project through SRFDCL and thereafter an action plan has been prepared to expeditethe execution of the project, which is being regularly monitored by the State Government. The total estimated cost ofthe project is INR 11.51 billion. The funding of this project is being done through equity contribution of AMC and aloan of INR 5.50 billion from Housing and Urban Development Corporation Limited (HUDCO).

1. Perennial Water Body (10.6 km long)The ambitious project involves creating embankments and developing a 10.6 km stretch of river front along both sidesof the river, from upstream of Subhash Bridge to Vasna Barrage. This stretch of 10.6 km of Sabarmati River would

become a perennial water body after completion of the River Front Development Project.2. Land Use of reclaimed Land (162 ha) The main considerations in allocating land uses were: existing land uses along the river; extent, location andconfiguration of reclaimed land available; potential for development; the structural road network and form of the city;bridges proposed in the Ahmedabad Development Plan and, the possibility of providing adequate infrastructure.The proposed land use of the reclaimed land along the riverbanks from Subhash Bridge to Vasna Barrage would be asunder-mentioned:

SABARMATI RIVER FRONT DEVELOPMENT

S.N. Proposed Land Uses Area (Ha) (%) of the Total Area

1 Roads 46.45 28.53

2 Gardens 42.80 26.29

3 Promenades 9.80 6.024 Relocation Sites 15.48 9.50

5 Informal Markets 5.86 3.60

6 Commercial Areas (to be sold) 22.15 13.61

7 Residential Areas (to be sold) 12.47 7.66

8 Public Utilities 0.77 0.47

9 Extension of Public Facilities 0.94 0.58

10 Residual/Unallocated 6.08 3.74

Total 162.80 100

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The SRFD Project is expected to generate major city level benefits. Some of these are briefly discussed below:

1. An 'icon' for the city of AhmedabadThe well developed riverfront will be a new icon, which would become a major tourist attraction thereby bringinginvestments in the area of hotels, entertainment, and food courts, etc.The facelift to conserve the monuments of heritage importance viz. Gandhi Ashram, Dandi Bridge, Fort wall & ManekBurj, Baba Lauli Mosque, Saptarshi Ghat etc would attract international tourists visiting India. AMC is planning toconserve the historical gates/ monuments such as Delhi Darwaza, Astodia Darwza, Teen Darwaza and Bhadra Fort.

2. Environmental improvement Recharge of the ground water aquifers of the city Diversion of the Sewer ensuring clean water in the river

3. Green Coverage

4. City level recreational spaces

5. Elimination of flood hazard

6. Strengthening of the transportation network of the city

7. Relocation and rehabilitation of slumsThe slum relocation and rehabilitation component of the Project will result in the transformation of slums affected bythe Project. Affected households will be provided with new housing units. AMC is in the process of drafting a novelhousing scheme for people from economical weaker section.

8. Provision for the informal markets

The SRFD Project will strengthen, upgrade the informal markets (Gurjari and Phool Bazar), which are of economicimportance to the poor and developed in an unorganized manner. All the informal markets will be developed onelevated land and have a planned layout with semi permanent stalls, plinths and facilities such as parking spaces, watersupply and public toilets.

9. Commercial HubCreation of commercial areas is planned on certain areas of reclaimed land both on East and West Banks. Thedevelopment of sky rocketing multi storied towers/ buildings in this commercial hub will bring in a new skyline for thecity on riverbank

Outcome/ Key AchievementsThe entire project is anticipated to complete by March 2011. The current status of the project is as under: The large portion of diaphragm wall in the riverbed is almost completed. It is anticipated to fully complete by

September 2009 The retaining wall is under construction with above 60% of work in progress and anticipated to complete by

December 2009 The inceptor sewers, to divert the sewage of the entire district to the two sewage treatment plants, have been already

laid out with work of pumping station under progress and anticipated to complete by March 2010 The rising pipeline from Vasana Barrage to Sewerage Treatment Plant has already been completed The other supporting infrastructure including Under Passes; Drainage; Water Supply; Road, Footpath & Surface

Water Drainage and Electrical works will commence in September 2009 and anticipated to complete by March 2011


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Sabarmati Riverfront - Futuristic View

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National Awards

Govt. of India's National Awards for e Governance 2008-09Exemplary Horizontal Transfer of ICT-based Best Practice

Category- GOLD Award

Govt. of India's National Award -2009,for Best Mass Transit System- Janmarg- BRTS, Ahmedabad.


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Address: Sardar Patel Bhavan, Danapith, Ahmedabad-380001.Website: www egovamc com Email: info@egovamc com

Ahmedabad Municipal Corporation

Hon'ble Chief Minister Gujarat State, Shri Narendra Modi travelling in Bus of BRTS.

Celebration of International Kite Festival 2010 at Sabarmati River Front.

There is a simple and sweet harmony between the people andthe city of Ahmedabad.

A continuous partnership and synergy that is possiblebecause of the sensitivity and responsiveness on both sides.

A recognition and acceptance of a shared visionand the willingness to accept the challenges and responsibilities.

That makes the city what it is today.And will become tomorrow.

insight on city management- amc

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