inside: free a-z guide to council services winter 2009 · inside: free a-z guide to council...
TRANSCRIPT
Inside: Free A-Z guide to council services
visit cumbria.gov.uk for regular updates on the issues affecting you
Inside: Free A-Z guide to council services Winter 2009
Kendal school looksboth ways for newcrossing patrol
Inside, your pull-out guide to winter driving
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Your Cumbria on CD!If you would like an audio CD of this magazine call 01228 221008
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04 Fostering Recognise the qualities
you’ve got
06 Got something to say? The Community Unit
is listening
08 New route for Cumbria Bypass opens up access from
Carlisle to West Cumbria
11 Keep well, keep warm Staying warm this winter
12 It’s academic Transforming Cumbria’s
education
14 Competition Don’t miss your chance to win
19 Your diary Your guide to events around
the county
23 Your A–Z Your complete guide to
services around the county
31 Christmas is coming But don’t lose control of
your money
Contents
Welcome toYourCumbria magazineFor many of us 2009 has presented more than it’s fair share of challenges. The economic downturn has impacted on all of us in one way or another. Here at the county council we’re committed to doing all we can to minimise the impact the recession is having on individuals and their families. It’s at times like these that we need to make sure that you get best value from council services throughout the county and make sure every penny of your council tax is used efficiently.
You’ll have noticed that we’ve shared the distribution cost of this edition of YourCumbria with our partners NHS Cumbria, it all helps to keep costs down.
As the weather turns colder we report on the growing issue of fuel poverty and what you can do to help, turn to page 11 to find out more. During the winter months our gritting teams are ready to keep Cumbria moving and there’s a pull out guide to winter driving in the centre of this edition for you to keep in your car.
Enjoy your read.
Jim BuchananLeader of Cumbria County Council
8
Applying for a primary school place in Cumbria 2010If you have a child due to start primary school next year, now’s the time to start thinking about which school you’d like your child to go to. Pick up a copy of Cumbria County Council’s information brochure ‘Applying for a primary school place in Cumbria’ from your local primary school or library, or view it online at cumbria.gov.uk/childrensservices/admissions.
You’ll find all the information you need in the brochure, including an application form. Make sure you get your application in on time - the closing date is 1 December 2009. If you do, you stand a very good chance of getting into your preferred school. In 2009, 97.7% of parents who got their forms in on time were offered their first preference of primary school.
If you need any general advice about admissions, contact the schools admission team on 01228 221158 or 01228 226894 or email [email protected].
If you or someone you know needs additional help with understanding the process or filling in the form, contact the Schools Choice Adviser on 01228 226826.
YourNews
Which school?
We all like to enjoy bonfire night but we must remember the importance of safety.
Bonfire safety
YourCumbria 3
Library renewal numberCumbria Libraries now have a dedicated renewals and information number – 0303 333 1234 – which borrowers can ring to renew items they have out on loan, review their library accounts and check library opening hours. It will also tell them if they’ve reached their renewals limit, or if a fine has been added to their account.
New
YourCumbria 3
Going to an organised bonfire and firework display is a safer option. However if you are planning on having your own bonfire then the following guidance must be followed.
Bonfires can get out of control if you are not careful. Don’t light them if it’s windy.
Build your bonfire well clear of buildings, garden sheds, fences and hedges.
Ensure that when building the bonfire it is stable and not likely to collapse outwards or to one side.
Never use flammable liquids to start the fire, use only domestic firelighters.
DO NOT burn dangerous rubbish like aerosol cans, paint tins, foam furniture or batteries. (Burning man-made products is a strict offence and can result in a significant fine).
Keep a bucket of water or a hosepipe handy in case you need it.
Before you light the bonfire check that there are no children or animals hiding inside and that they are a safe distance away.
Don’t leave bonfires unattended. An adult should supervise it until everything has been burnt. If the bonfire has to be left, damp it down with water.
NEVER put fireworks on the bonfire.
Finally, WATCH WHAT YOU WEAR. Loose clothing can very easily catch fire and should never be worn near any fire. Long scarves can also be risky.
For more information on fire safety contact Cumbria Fire & Rescue Service on 01900 822503.
4 YourCumbria
YourNews
The first stage of the switchover happens on 4 November when
the old analogue BBC2 service will be switched off and a number of new high-power digital BBC services will start up. The process will be completed exactly four weeks later on 2 December when the remaining analogue services will be closed down and the rest of the digital service started in its place.
John Askew from Digital UK said: “Many viewers in Furness and South Cumbria are already watching digital television from the main transmitters at Winter Hill or Lancaster. Over 95% of Granada viewers have at least one television which is digital-ready. All viewers who obtain their television from a relay transmitter in Furness and
parts of South Lakeland must be ready to switch over or they will begin to lose channels on 4 November. All Granada viewers will need to retune their equipment on both switchover dates.”
Retuning is not difficult and Digital UK is urging viewers who want a little help to ask family, friends and neighbours. “Because there are so many residents who have been long-term Freeview digital viewers, there are plenty of people who know how to tune in and retune set top boxes and digital televisions,” said John Askew. “If you don’t know anyone close by who can help, you can ask your local tv retailer for advice.
More information is also available at digitaluk.co.uk or by calling Digital UK on 08456 50 50 50”.
South Cumbria residents who watch ITV Granada programmes
are being reminded that the Digital Switchover comes to the
region in November and December.
South Cumbria
switchover
FosteringRecognise the qualities you’ve got
YourCumbria 5
YourNews
A campaign to recruit more foster carers in Cumbria is being driven forward - on
buses around the county.‘Stickability’ is the word used by one
Cumbrian foster carer to describe the most important quality needed to be a successful carer - meaning the ability to stick with a child through thick and thin.
There are currently around 225 foster families in Cumbria who offer a variety of different types of placement. We currently have nearly 40 children who need families who can make a long term commitment to them.
If you would like to know more about fostering call 0303 333 1216 or log onto cumbria.gov.uk/fostering
Councillor Duncan Fairbairn, cabinet member responsible for schools and learning (top), Ian Mountford, fostering team manager and Sue Huntley, fostering team recruitment officer.
Photo courtesy of Charlie Hedley 07984 013297
Have you got stickability?
Work on the new £8.2m state of the art archives centre
at Petteril Bank in Carlisle is now well underway and on target to be completed by Spring 2010, with the centre opening in Autumn 2010.
Contractors, Quarmby Construction, are working on renovating and restoring the existing Lady Gillford’s House. On 12 October an official ‘topping out’ ceremony celebrated the completion of major works on the innovative glass-fronted building.
The project will see around four miles of documents and artefacts being transported from their current home at Carlisle Castle to Petteril Bank. Archives have been held at the Castle for more than 45 years, during which time there has been an explosion of public interest in the gems of information they contain about family and local history.
County Archivist Anne Rowe says the new centre will offer bigger and better facilities for people to carry out their research. She predicts that the new building will attract an even wider audience to get involved in archives. “People sometimes think that archives are a bit dusty and boring. Far from it – original documents can really bring the past to life and it’s fascinating, exciting and sometimes quite moving to look through records such as old diaries, letters and photographs.”
The project is being funded thanks to the county council’s financial backing along with a £4.8m Heritage Lottery Fund grant.
For more information visit cumbria.gov.uk/archives
Building to bring the past to life
FosteringRecognise the qualities you’ve got
YourCommunity
6 YourCumbria
The team at Barrow Community Unit have been working with local families to create healthy and fun activities for young disabled people after parents
said they wanted to see a better choice of activities for their children during the school holidays.
The team asked young people about their interests before helping to organise a whole host of free sports and play events including horse riding, picnics, climbing and gardening.
The sessions have helped disabled children and young people have fun, get fit and meet new friends.
Jackie Bell’s son Jack joined in many of the events. She says: “When we told the Community Unit about the kinds of activities that our children would enjoy they were really helpful.
“They organised lots of things to do which were fun and exciting but also safe. There was something to do nearly every day - Jack loved it!”
If you are a Barrow parent with a disabled child and would like to find out more, contact Lis Stephenson on 01229 407310.
Children at Kendal’s Vicarage Park Primary School will soon
have a safer journey to school.Councillors and staff from the
Community Unit in South Lakeland listened to parents when they said that a crossing patrol and other road safety improvements would benefit pupils.
Living in a clean, safe,
happy neighbourhood is
important to us all. And so
is being able to have our say on
the things that really matter to us.
That’s where the council’s Community
Unit can help.
Kendal school looks both ways for new crossing patrol
Got something to say?
Fun and games for Barrow’s young disabled people
Fun, safe and healthy: new activities for Barrow’s disabled youngsters.
YourCumbria 7
YourCommunity
Neighbourhood forums are a good way for local people to
make decisions about the future of their community.
There are more than 60 forums running across Cumbria where local people and councillors meet to discuss the things that matter to them.
Community and voluntary groups can also bid for a grant from their nearest forum to help pay for new equipment or events.
In Eden alone, neighbourhood forum grants have benefitted more than 130 community groups like Hunsonby Swimming Club.
Members of the club asked the East Fellside forum for a hand in making seating at the open air pool safer for the 500 people who use it every year.
Louise Jeffery, secretary of the swimming club says: “The grant has been a big help for us and new seating has made the pool area much more comfortable.
“We’re really pleased with the support we’ve had from our neighbourhood forum and I’d definitely encourage other groups and societies to find out more about the help they can get, too.”
The team worked with highways staff and local residents to put together a Community Travel Plan with lots of ways to make the area’s roads safer, including the new crossing.
The school is now on the look out for a new school crosser but have not yet found anyone for the job.
Kendal school looks both ways for new crossing patrol
The Community Unit is listening
Got something to say?
Hunsonby swimmers are sitting comfortably
If you are interested in becoming Vicarage Park Primary School’s new school crosser, or would like to find out more about other patrol vacancies in Cumbria, ring our premises team on 01768 812031.
Local people just like you are having their say and helping make
Cumbria County Council services better than ever. Wherever you live
and however much time you have, there are lots of ways you can make
a difference. For more information on what’s going on in your area,
contact your nearest neighbourhood development team. Find their
number in the A-Z Guide at the back of YourCumbria.
i
8 YourCumbria YourCumbria 9
YourWaste
People in Carlisle and
North Cumbria have
been waiting for years
for a bypass to open up
access to West Cumbria.
It’s now coming...
Alan and Liz Rheinbach question the experts about the new route.
This year, Cumbrian households will produce around 300,000 tonnes of waste. That’s a mind-boggling amount, and although recycling levels in the county are
continuing to increase, a large part of this waste still ends up going to landfill.However, work is now underway on a new site that will use 21st century technology
to deal with the age old problem of what to do with the stuff we throw away. Work has now started on a brand new Mechanical Biological Treatment (MBT) plant at Hespin Wood near Carlisle that will, ultimately, reduce the amount of Cumbria’s waste going to landfill by a massive 80 per cent!
The new MBT plant at Hespin Wood is set to be up and running by 2012, with a second site in Barrow coming into service in around 2013. The new plant comes at a time when all councils across the UK are tasked with finding alternatives to landfill – with the failure of doing so being dealt with by means of hefty fines dished out by central Government. In Cumbria, these fines could reach £3.3 million in 2012/13 if the current levels of waste going to landfill continue.
Savings would also be made in landfill tax – one of the Government’s key measures in encouraging councils to invest in diversion from landfill.
Construction of the two MBT sites will have minimal impact on people and the local environment, and neither will there be any change in the way people’s bins or kerbside recycling is collected.
Big issue, big numbers!
£5.2 million – The potential cost in fines imposed on councils in Cumbria from central Government if current levels of waste going to landfill continues.150,000 tonnes – the amount of waste that can be processed by the two new MBT sites each year.£48 per tonne – the level of tax imposed on councils across the UK from 2010 for every tonne of waste going to landfill.5 years – the length of time it would take to completely fill Lake Windermere with Cumbria’s household waste.500kg – the average amount of waste each person in Cumbria throws away each year.
Dealing with our waste mountain
4 June 2009 Financial close is reached on the historic 25 year, £700 million deal with Shanks Group to slash the amount of waste going to landfill.
3 Sep 2009 Work starts on the MBT plant at Hespin Wood in Carlisle.
2012 Hespin wood site set to be up and running.
2013 MBT plant in Barrow up and running.
Timeline
8 YourCumbria YourCumbria 9
YourRoads
Construction has now started on the Carlisle Northern Development
Route (CNDR). Connect Roads is building the new 8.25km (5.13 mile) single-carriageway by-pass. The exciting new road will cut journey times through Carlisle and also reduce by thousands the number of trucks and cars travelling through the city centre. The new road will be an essential component of the regeneration of West Cumbria and will help traffic flow west from the M6. CNDR will run from the A595/U1161 junction near Newby West, skirt the
western edge of Carlisle, crosses the River Eden and the West Coast Mainline railway before joining the M6 at junction 44.
A free exhibition helped to inform people about the new road before major construction officially started. This explained where the road will be built, how the construction programme works, what benefits the road will bring and gave people an opportunity to raise any queries with key members of the project team. The new road was also on the agenda at a series of public meetings and neighbourhood forums so that local people could find out more.
Feedback comments received from the public included the following:
• “Delighted that the road is going through at last.”
• “Will ease congestion on Eden Bridges. We go to south west Scotland a lot, the new road will help us.”
• “Good to see the cycleway included in the plans.”
• “Informative and useful. The road will deliver benefits to those living to the west of the city travelling north and east.”
New route for Cumbria
The northern end of the new road will be open by August 2011, with the whole road open by April 2012. A small area of the new road’s route is still undergoing archaeological work on some Mesolithic features, but the work programme has been formulated to fit around this.
Find out more about the CNDR project visit cumbria.gov.uk
Ken Johnston from Great Orton finds out more about the route details.
£176m projectAs well as building a new road, Connect Roads will also take on the maintenance of a further 148km (92 miles) of existing roads in North Cumbria. The deal has been made possible thanks to Department for Transport approval of £158m worth of PFI (Private Finance Initiative) funding for the scheme. PFI (also known as PPP, or Public Private Partnership) works by the contractor financing the construction of the new road, and then recovering the capital cost over the 30-year life of the contract.
10 YourCumbria
YourSafety
Stay safe at homeFor the elderly the consequences of taking a fall can be
very serious. In our younger days we might have suffered
a bruise, but as we get older a broken bone
or fracture is a real possibility.
With an ageing population the number of people suffering from
falls nationally is increasing by about 2% each year. In England, the number of people aged over 65 is due to rise by a third by 2025, the number of people over 80 will double and the number aged over 100 will increase fourfold. A significant rise in falls and associated fractures is likely. It’s in everyone’s interests to stay safe, and an ounce of prevention is worth a pound of cure! Local agencies are working together to support the work of our NHS colleagues in Falls Prevention Clinics across the county, encouraging people to think about prevention of falls in its widest sense.
Check it outFalls can be due to difficulties with balance or eyesight and may sometimes be due to blackouts related to medication or heart troubles. Problems should be reported so that a medication review can take place if needed, and regular eye checks and attention to hearing problems are very important.
Have a regular eye test. The right glasses can help you avoid trips and falls. If you have had a fall or trip recently, have you seen your GP? They can give you advice to help you avoid falling again.
Sloppy slippersDo you need a new pair of slippers? Throw those old sloppy slippers out and replace with a supportive pair with non-slip soles.
Floor fillersAre your floors free from clutter or trailing wires? Fix down any loose or frayed carpet edges. Fit a non-slip bath mat, this can help you avoid falling on a wet floor.
Step on upAre the steps or path to your home in good repair? Painting the edges can help you see them better. Are your stairs and hallways well lit? Fit some bright bulbs above your stairs. Are the hand rails secure? Check if you need any more hand rails around the home to keep you safe. Keep it handyKeep a phone and bedside light next to your bed that are easy to reach.
For some of Cumbria’s residents, however, a cold snap isn’t just an
inconvenience – it’s potentially life threatening.
Any household that spends more than 10 percent of its disposable income, after housing costs, on domestic fuel is classed as in ‘fuel poverty’. And rising fuel bills have plunged homes right across Cumbria into this category – leaving many of Cumbria’s more vulnerable residents at serious risk during periods of cold weather.
So what’s the problem in Cumbria? Many of the residents of Cumbria live in older housing, which is harder to heat. A rural landscape, widely spread population, low household incomes, high energy costs and high costs associated with implementing energy efficiency measures in rural areas all add to the problem too.
With the nights drawing
in and the colder weather
of autumn and winter well
and truly on our doorstep,
many of us will soon be
getting used to the annual
routine of setting the
central heating thermostat
and rummaging around in
the loft for hot water
bottles and electric
blankets.
Keep well, keep warm
YourCumbria 11
YourHome
Where can you get help and advice? You can contact your local Energy Saving Trust advice centre on freephone 0800 512 012 or online at energysavingtrust.org.uk
The Energy Saving Trust is an independent, non-profit making organisation who can advise on all aspects of energy saving in the home. They are also able to tell you what grants and offers you may be eligible to. For example, if you are over 60, have a child under 16 living at home or are on certain benefits you can apply for funding to install a new boiler and radiators under the Warm Front scheme. The Energy Saving Trust advice centre will also be able to tell you what other offers and schemes are available in your area.
You can also get help and advice on staying warm this winter from Age Concern across Cumbria – contact your local branch for more information.
1 Heat your home efficientlyTurning the heating down is often the best way of ensuring you can stay warm all winter. By setting your heating to the right temperature (between 18-21ºC or 64-70ºF) you can keep your home warm whilst reducing your bills.
2 Get some financial assistance
You may be entitled to grants and benefits that can help you pay your heating bills this winter and make your home more energy efficient. For more information on what you may be entitled to contact the Energy Saving Trust or Age Concern.
3 Look after yourselfFood is a vital source of energy and helps to keep your body warm. If you don’t eat, you’ll feel the cold and be more prone to illness. So try and make sure you have hot meals and drinks throughout the day. If you’re over 65, or if you have a long-term health condition, you can also get a free flu jab from your GP – contact them to find out more.
4 Dress to keep warm, and keep an eye on neighbours and relatives
Make sure you wear appropriate clothing to keep you warm when you’re out in the cold. Keep an eye on elderly neighbours and relatives during the cold winter months to ensure they’re keeping warm and staying safe and well.
What can you do to ensure you stay warm this winter?
Keep well, keep warm
12 YourCumbria
YourSchools
£100 million is being invested by Cumbria County Council in
the Academies programme. The aim? To raise attainment in
targeted areas that are in most need of urgent transformation.
This will provide 21st century buildings and learning facilities
for children, young people and the community.
It’s academic£100 million investment set to transform Cumbrian education
“Schools have always been at the heart of community life, and this should not and will not change with the new face of education. There are exciting plans for the future of the Academy, with new buildings featuring the latest technology to create a state-of-the-art learning environment for students.”Douglas Blackledge, Principal, Furness Academy
Furness Academy, Barrow – three into one does go!Furness Academy opened in September 2009 and was formed from three previous secondary schools – Thorncliffe, Parkview and Alfred Barrow.New build due to open: Sept-Dec 2012
West Lakes Academy, EgremontWork is progressing to deliver an integrated public services site which, as well as the Academy, will also include a library and youth centre.New build due to open: Christmas 2012
What’s the difference between Academies and
Building Schools for the Future?The government has two possible approaches to improving and modernising
schools. Building Schools for the Future (BSF) is a long term programme to
modernise all secondary schools in the country. Cumbria was initially informed
that we would be at the back of the queue for BSF funding - but now we have
been invited to bring our bid forward.
Academies are a relatively new way of funding and managing schools with the
support of local sponsors who could be from the private sector or other parts
of the community. Because Cumbria wasn’t included in the early rounds of
BSF funding the county chose to tackle the schools with the greatest need for
modernisation through Academies.
YourCumbria 13
The programme will give us the chance to transform education to
make Cumbrian schools fit for the 21st Century. It’s not about buildings – it’s about people and changing our whole approach to the way children and young people learn. This could mean:
• Providing better ICT and improving learning facilities.
• Some schools could increase in size or move to a different site.
• Opportunities for the better use of what’s available through shared facilities like sport, libraries and so on.
• It might be appropriate to change the way schools are governed and managed.
How long will this take?It’s a long term programme with the funding provided in several allocations starting with a potential £80m for six schools in West Cumbria. The county council is currently preparing a “readiness to deliver” report which will be considered by Cabinet in December. Cabinet will decide whether entering the programme is right for Cumbria.If government accept the bid, this first
YourSchools
It’s academic£100 million investment set to transform Cumbrian education
Richard Rose Morton, CarlisleThis will form part of major regeneration proposals for Carlisle. The Morton site will be using the latest sustainable design such as cedar timber boarding on the outside, rainwater harvesting and it will have its own biomass energy centre to provide heating.New build due to open: Summer 2011
Richard Rose Central, CarlisleInitial work began earlier this year to build a £31 million state of the art learning facility next to an exciting ‘Youth Zone’ which will provide varied and engaging activities for young people throughout the year.New build due to open: January 2011
Building Schools for the Future is a national government
funded programme aimed at transforming learning across
the country and rebuilding or remodelling every
secondary school.
phase would be completed 2015/16 followed by those in Barrow, South Lakes, Eden and finally in Carlisle. Each project should start immediately after the previous one has finished, and we expect each to take over two years to complete. It’s a once in a lifetime opportunity – and we want you to get involvedWith the investment involved it’s vital that we understand what Cumbrians want for the future. More detailed consultations will follow. As this is a long term programme those most likely to benefit will be the parents of children now at primary school. But we really want to hear from all members of the community. How can I have my say? What do you think about our plans? How could we improve education facilities? What would you like schools of the future to look like?
• Visit our website - there’s more information available at
cumbria.gov.uk/cumbriabsf • Email us with your comments at
[email protected] • Write to us at: Freepost, RRBS-RLBG-GZGL,
Cumbria County Council, School Organisation, 18 Portland Square, CA1 1PE
...more cash to come?£80m up for grabs from Building Schools for the Future
What’s the difference between Academies and
Building Schools for the Future?The government has two possible approaches to improving and modernising
schools. Building Schools for the Future (BSF) is a long term programme to
modernise all secondary schools in the country. Cumbria was initially informed
that we would be at the back of the queue for BSF funding - but now we have
been invited to bring our bid forward.
Academies are a relatively new way of funding and managing schools with the
support of local sponsors who could be from the private sector or other parts
of the community. Because Cumbria wasn’t included in the early rounds of
BSF funding the county chose to tackle the schools with the greatest need for
modernisation through Academies.
YourSafety
14 YourCumbria
Whilst we can’t prevent
major emergencies
happening, we can all
plan ahead to minimise
the impact.
To get your emergency pack started we’ve got a wind- up torch and radio and a lovely snuggly blanket to give away. Just complete the following wordsearch and send back to Communications Team, The Courts, Carlisle, CA3 8NA by 4 January 2010.
Words to find:Torch Emergency DangerBlankets Help Candles FoodRadio Phone Batteries
WinWinWin!
NamePhone number
Families and households can and do cope with emergencies by preparing in advance and working together as a team. Once you know the type of
emergencies that may occur in your area (flooding, severe weather etc) you can start putting arrangements into place. Severe winter weather can leave rural residents isolated but planning ahead for these eventualities can minimise panic and keep everyone safe and well.
Follow these simple tips:
• Stayintouch– make sure you know how you and your family will stay in contact.
•Meetingpoint– agree where you will meet up should you be separated and
unable to return home, bearing in mind that children could be at school or parents at work.
•Prepareanemergencypackandkeepithandy– include items such as torches, batteries, a radio, books and games, medication,
sleeping bags, blankets and warm clothing, mobile phone and charger, first aid kit, special food for infants, the elderly and people with disabilities.
•Goin,stayin,tunein– In a major emergency, if you are not involved in the incident but are close by or believe you may be in danger; the best advice is to go inside a safe building, stay inside until you are advised to do otherwise, and tune in to local radio or TV for information.
For more information on planning for an emergency visit cumbria.gov.uk/emergency
999
BTJDOIDARKZLDYPLEHMLCEASENOHPTAMNNLRDOOFNIGTKIERVBDPESBECQCWLWROYHTUNJEFHUBXASRMSEIRETTABTDYCNEGREME
!
Preparing for emergencies...we’re ready, are you?
YourCumbria 15
999
Cumbria Highways
W i n t e r d r i v i n gPull-out guide 2009-10
For further informationon our winter maintenance programme, including full list of priority roads and footways, please visit our website at cumbria.gov.uk and search for winter road maintenance under the A-Z of services.
What is Cumbria Highways?Cumbria Highways is a partnership between Cumbria County Council, Capita Symonds and Amey. The service is responsible for the management and maintenance of 7,700km of Cumbria’s roads (excluding trunk roads and the M6 motorway). Cumbria Highways’ overall aim is to achieve excellence in the delivery of the highways service and to provide safe and convenient access to all areas of the county.
Who do I contact about road problems? If you have a problem with a local road, then please contact the Cumbria Highways Hotline on 0845 609 6609 or you can report your problem online by visiting cumbria.gov.uk
When reporting the problem, it is helpful if you can provide as much information as possible, including the location of the fault – either the road name and house number the problem is closest to or a postcode. This information will help Cumbria Highways locate the fault more easily. If you have a problem with the M6 motorway or a trunk road, contact the Highways Agency on 08457 50 40 30.
Cumbria County Council, Capita Symonds and Amey working in partnership to improve your roads
In this guide...Map showing the priority of roads that are gritted
Winter driving tips
Be prepared
Footway clearance
Weekly check1. All lights in working order.2. Clean mirrors.3. Tyres: minimum 1.6mm tread
(recommended minimum for safest driving is 3mm).4. Washer bottle full.5. Engine oil.
If conditions are severeConsider if your journey is really necessary or whether it can be delayed. If you have to go out, make sure you allow extra time for your journey and are prepared in case you get stuck or delayed. (See ‘Be prepared’ on back cover of this guide.)
wintermaint_09.indd 1 9/10/09 15:59:17
Preparing for emergencies...we’re ready, are you?
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Whe
nro
adfr
ost
oric
yco
nditi
ons
are
fore
cast
we
will
grit
:
Firs
t pr
iorit
y ro
ads
(sho
wn
in r
ed o
n th
e m
ap)
with
in t
hree
hou
rs
of w
ork
gett
ing
unde
rway
and
sec
ond
prio
rity
road
s (s
how
n in
blu
e on
the
map
) w
ithin
fiv
e ho
urs
of w
ork
gett
ing
unde
rway
. Whe
neve
r po
ssib
le t
hese
roa
ds w
ill be
grit
ted
by 8
am.
It is
not
usua
l for
us
to g
rit o
ther
roa
ds. H
owev
er, d
urin
g he
avy
snow
, on
ce p
riorit
y ro
ads
are
clea
r, w
e w
ill al
so t
ry t
o cl
ear
at le
ast
one
acce
ss
road
to
each
com
mun
ity.
The
follo
win
gse
cond
prio
rity
road
sar
eus
ually
only
gritt
eddu
ring
dayl
ight
hour
sdu
eto
safe
tyis
sues
.
Roa
dN
o.
From
ToA
592
Br
othe
rsw
ater
Tr
outb
eck
(Kirk
ston
e Pa
ss)
A68
6
Mel
mer
by
A
lston
(H
arts
ide
Pass
)
Whi
lst e
very
atte
mpt
is m
ade
to m
eet t
he ta
rget
s se
t out
in th
is le
afle
t, cir
cum
stan
ces
may
aris
e w
hen
it is
not p
ossib
le to
do
so.
Key
to
map
Fir
st p
rio
rity
ro
ads
Gri
tted
with
in3
hour
sS
eco
nd
pri
ori
ty r
oad
sG
ritt
edw
ithin
5ho
urs
Tru
nk
road
s an
d t
he
M6
mo
torw
ayC
umbr
iaH
ighw
ays
isno
tre
spon
sibl
efo
rtr
unk
road
sor
the
M6
mot
orw
ay.
For
info
rmat
ion
onth
ese,
plea
seco
ntac
tth
eH
ighw
ays
Age
ncy
on08
457
5040
30.
Det
ails
ofro
ads
inur
ban
area
sca
nnot
besh
own
atth
issc
ale.
Win
ter
dri
vin
g i
nC
um
br
ia
Cum
bria
Cou
nty
Cou
ncil,
Cap
ita S
ymon
ds a
nd A
mey
wor
king
in p
artn
ersh
ip t
o im
prov
e yo
ur r
oads
6
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5
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92
A595
A590
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B5281
A5084
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A5093
B5278
A592
A5074
A591
B534
4
A683
B6259
A68
4
A65
B6254
A683
A68
4
A68
5A6
A65
A6
M6
M6
A5087
A68
5
A7
A7
A60
71
B63
18
A69
A75
B641
2
B6412
B6260
A59
2
B532
0
B52
88
A6
B6413
B6413
A68
6
A689 B6277
A66
B6276
A66
B6259
A685
A6
A69A
689
A595
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6
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6
B529
0
B5301
B5302
B5300
B53
07
B5299
B530
5
A66
A66
A591
A595
A596
A59
7
B529
5
A595
A5086
B534
4
A59
4
A591
A5091
A6070
A59
2
Bass
enth
wai
te
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rlm
ere
Ulls
wat
er
Haw
esw
ater
Gra
smer
e
Ryd
al
Win
derm
ere
Con
isto
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Was
twat
er
Dev
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Wat
er
Enne
rdal
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Cru
mm
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ater
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wen
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ater
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44
43
42
41
40
39
38
37
36
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at
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Tips for winter drivingIce • Slow down, steer gently and use the
highest gear you can.
• If you have to brake, use short, even applications, not heavy sustained pressure. Look out for other skid traps like frost and wet leaves.
• Always be conscious that ‘black ice’ may occur on winter roads. Black ice is a thin coating of ice on a roadway - while not truly black, it is transparent, allowing the roadway to be seen through it.
Fog • Use dipped headlights, keep your windscreen clear and drive so that you can stop in the distance you can see.
• Use rear fog lights if visibility is less than 100 metres.
Rain • Use dipped headlights, keep your speed down and keep well back from the vehicle in front. If you come to a flood, slow right down but keep your revs high.
Hail • Slow down and use dipped headlights.
• Beware of slush on the road after a hail storm.
Snow • If the sun dazzles, reduce speed and use your visor.
• If your tyres won’t grip, there may be a salt/grit heap or bin nearby. Spread salt/grit in front of your driving wheels and set off in the highest gear you can.
• If you are caught in heavy snow, wrap up warm and stay inside your vehicle if possible.
Be prepared Your vehicle - keep it in good condition at all times and follow this checklist before you go out:
• All lights clean and working, washer bottle full (use a little window antifreeze).
• Clean mirrors and windows inside and out.
• Tyres at the right pressure with plenty of tread.
• Battery fully charged and topped up.
Your journey - don’t take risks:• Watch the weather forecast and try to use
gritted roads, see our map.
• Don’t use roads which are closed - you will put yourself and others in danger and abandoned vehicles hamper snow clearance.
• Tell someone at your destination what time you expect to arrive.
• Do not use a mobile phone while driving. Stop somewhere safe or ask a passenger to make the call.
Your survival kitkeep these things in your car :• Thick jumper, warm coat, boots, thick gloves, blanket,
mobile phone, hot drink in a flask, energy boosting food, cloth, pen, good torch and a shovel.
• If possible, include a tow rope, jump leads, some sand and a solid wooden board for the jack.
• If you have to leave your vehicle to get help, make sure other drivers can see you.
Clearing footwaysWe spread salt/grit onto footways when the forecast predicts long periods of icy weather. We concentrate on the footways with the higher levels of use, which are usually in the main shopping areas of towns. Often, this is done using a pick-up vehicle loaded with salt, which is then spread with shovels.
From this year, we are improving the standard for treatment of footways in main shopping areas. These footways will now be pre-salted in similar timescales to second priority roads, which is within fi ve hours of commencing work.
wintermaint_09.indd 4 9/10/09 15:59:28
Diarydates...
Farmers markets
November
06 Carlisle07 Cockermouth08 Greenhead13 Milnthorpe14 Borderway14 Orton14 Whitehaven17 Penrith20 Egremont21 Brough21 Ulverston27 Kendal28 Brampton
December
05 Cockermouth05 Egremont11 Milnthorpe12 Borderway12 Orton12 Whitehaven13 Greenhead15 Penrith18 Egremont18 Kendal19 Brampton19 Brough19 Ulverston21 Kendal22 Kendal
Neighbourhood Forums
November
11 Longtown and Bewcastle 19:00 - 21:00
12 Dalton and District 18:30
12 Morton 18:00 - 21:00
12 Bootle and Seascale 19:00 - 21:00
17 Workington Central 19:00 - 21:00
17 Derwent Valley 19:00 - 21:00
19 Wigton and District 19:00 - 21:00
23 Grange, Cartmel and Lyth Valley 19:30 - 21:00
24 Sedbergh and Kirkby Lonsdale 19:30 - 21:00
24 Keswick and District 19:00 - 21:00
24 Bransty and Harbour 19:00 - 21:00
25 Bowness, Thursby and Caldbeck 19:00 - 21:00
26 Wetheral and Stanwix Rural 19:00 - 21:00
30 Harrington and Salterbeck 19:00 - 21:00
December
1 Egremont and St Bees 18:30 - 20:30
2 Stanwix Urban 19:00 - 21:00
2 Windermere and Staveley District 19:00 - 21:00
3 Aspatria and District 19:00 - 21:00
4 Castle 19:00 - 21:00
7 High Furness 19:00 - 21:00
8 Mossbay 19:00 - 21:00
8 Solway Coast 19:00 - 21:00
9 Upper Kent 19:30 - 21:00
10 Moorclose 19:00 - 21:00
14 Kendal 19:00 - 21:00
15 Maryport and District 19:00 - 21:00
School term datesChristmas holidays
Friday 18 December – Tuesday 5 JanuaryHalf term
Monday 15 February – Friday 19 FebruaryEaster holidays
Friday 26 March – Monday 12 April
For further school term dates visit cumbria.gov.uk/childrensservices
YourDiary
YourCumbria 19
Ful l Counci l meetings
and cabinet
Full council meetings
19 November Council Chamber, County Offices, Kendal
21 January Council Chamber, County Offices, Kendal
18 February Council Chamber, County Offices, Kendal
Cabinet
3 November Council Chamber, County Offices, Kendal
8 December Committee Room 2, The Courts, Carlisle
5 January Committee Room 2, The Courts, Carlisle
2 February Council Chamber, County Offices, Kendal
• Painting • Sculpture • Woodworking • Carnival activities • Embroidery • Furniture making • • Plays • Operas • Festivals • Carnivals • Pantomimes
• Drawing • Directing • Writing • Reading • Playing an instrument • Textile arts • Jewellery •
YourDiary
7 AMidsummerNight’sDream Theatre by the Lake, Lakeside, Keswick 017687744117 CarlisleFireshow Bitts Park, Carlisle 012288173597-20 WildOcean3D The Rheged Centre, Redhills, Penrith 017688680008 CumberlandWildlifeTrust Arts in and around Kirkby Stephen 015398163008 FireworkDisplay Cockermouth, Main Street, Cockermouth 019008226348 JimDavidson Sands Centre, The Sands, Carlisle 012286252228 UllswaterSteamers-RedDeerRut The Pier House, Glenridding, Penrith 017684822299 HowtheEarthevolved–twodaygeologyindoorcourse Venues throughout Cumbria 015394362099 TheWorldintheImage Dove Cottage and The Wordsworth Museum, Grasmere 015394355449-20 DinosaursAlive!3D The Rheged Centre, Redhills, Penrith 0176886800010-14Singin’InTheRain Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 0122982000010 TwoGentsProductionsinAssociationwithUKArts Brewery Arts Centre, Highgate, Kendal 0153972513311-14TheMerryWidow Theatre by the Lake, Lakeside, Keswick 0176877441112 ACEDance-Switch-DanceWorkshop. Brewery Arts Centre, Highgate, Kendal 0153972513312 RogerMcGough:ThatAwkwardAge Theatre by the Lake, Lakeside, Keswick 0176877441113 CountryMusicWeekend Stanwix Park Holiday Centre, Greenrow, Silloth, Wigton 0169733266613 ANearlyChristmasDance Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 01229820000
Events in your area Events in your area
20 YourCumbria
November
13 LimehouseLizzy Whitehaven Civic Hall, Lowther Street, Whitehaven 0194651496014 APoemandaPint Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 0122982000014-15BookSale RSPB Leighton Moss Nature Reserve, Myers Farm, Silverdale 0152470160115 NorthWestmorlandArtsConcertSeries2009-2010 Appleby Public Hall, Boroughgate, Appleby-in-Westmorland 0176848377716 BackstageTour Theatre by the Lake, Lakeside, Keswick 0176877441116-29GhostStoriesforChristmas Theatre by the Lake, Lakeside, Keswick 0176877441117 BalletIreland:Cinderella Theatre by the Lake, Lakeside, Keswick 0176877441117-18 It’sThatTimeofYear Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 0122982000018-21DutchUncle Theatre by the Lake, Lakeside, Keswick 0176877441118 OnlyLove Theatre by the Lake, Lakeside, Keswick 0176877441119 WillowSculptures,HaresfortheGarden Greystoke Cycle Cafe, Poplin Dub, Greystoke, Penrith 0176848398420 ArtWorkshopswithPatrickCorbett Brantwood, Home of John Ruskin, Coniston 0153944139621 FatherChristmas’sLanternProcession Ambleside 0153943151622-29ChristmasAtMuncaster2009 Muncaster Castle, Ravenglass, Cumbria 01229717614
November
• Painting • Sculpture • Woodworking • Carnival activities • Embroidery • Furniture making • • Plays • Operas • Festivals • Carnivals • Pantomimes
• Drawing • Directing • Writing • Reading • Playing an instrument • Textile arts • Jewellery •
YourCumbria21
22 ChristmasLightsSwitchOn Cockermouth, Main Street, Cockermouth 0190082263423-25Starstruck10YearsOn Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 0122982000025 TheExplorer’sDaughter-KariHerbert Brewery Arts Centre, Highgate, Kendal 0153972513328 BookLaunch:DoraWordsworth:APoet’sDaughter Dove Cottage / The Wordsworth Museum, Grasmere 0153943554428 HeatherSmall Sands Centre, The Sands, Carlisle, Cumbria 0122862522228-29SantaExpress Ravenglass & Eskdale Railway, Ravenglass 0122971717128-29TheMagicofChristmas Dec South Lakes Wild Animal Park, Dalton-in-Furness 0122946608628-30YoungArtistsPaintingCompetition The Heaton Cooper Studio, Grasmere, Ambleside, 01539435280
1 AgaSagas-ChristmasSpecial LucyCooks - Cookery School in the Lakes, Mill Yard, Staveley 015394322882 IChosetoClimb-SirChrisBonington Brewery Arts Centre, Highgate, Kendal 015397251333 PaulWeller Sands Centre, The Sands, Carlisle 012286252224-5 PopGoesthe80’sAtChristmas Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 012298200004 WarehouseBooks-DianeJanes. Brewery Arts Centre, Highgate, Kendal 015397251334 WillowAngelsforChristmasandBeyond Greystoke Cycle Cafe, Poplin Dub, Greystoke, Penrith 017684839845 AllAngels Whitehaven Civic Hall, Lowther Street, Whitehaven 019465149605 BuddyWhittingtonBand Brewery Arts Centre, Highgate, Kendal 01539725133 5 PortablePixelPlayground Lanternhouse, The Ellers, Ulverston 012295811275-6 SantaExpress Ravenglass & Eskdale Railway, Ravenglass 012297171715-6 SantaSpecials South Tynedale Railway, The Railway Station, Alston 014343816966 VictorianChristmasTours2009 Muncaster Castle, Ravenglass, Cumbria 012297176147 FurnessOrgan&KeyboardSociety Dalton in Furness Conservative Club, Beckside Road 012298219788 BookLaunch:TheEnglishOpium-eater Dove Cottage / Wordsworth Museum, Town End, Grasmere 015394355448 ChristmaswithDenisandFriends Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 01229820000
YourDiary
December
Areyou under 26?Youcouldenjoytheatre
forfree...ANightLessOrdinaryisanArtsCouncilEnglandscheme,supportedbytheDepartmentforCulture,MediaandSport,togetmoreyoungpeopleintotheatresacrossthecountry.The£2.5millionschemewillprovide618,000freetheatreticketstoanyoneunder26inmorethan200venuesacrossEngland,betweenFebruary2009andMarch2011.
Fordetailsofhowtobookandtofindoutwhat’savailable,checkouttheindividualvenues’websitesorcalltheirboxoffices:
• Theatre by the Lake theatrebythelake.co.uk/u26 Box Office: 017687 74411• forumtwentyeight forumtwentyeight.co.uk Box Office: 01229 820000 • Highlights Rural Touring Scheme highlightsnorth.co.uk please follow the links to the Free Ticket Initiative/ A Night Less Ordinary page within the Highlights website• The Kirkgate thekirkgate.com Box Office: 01900 826448
* Terms and conditions apply. See venue websites for details.
This is just a selection of the events on offer -
check out seeitdoit.o
rg.uk for a full list of
what’s on near you.
November
• Painting • Sculpture • Woodworking • Carnival activities • Embroidery • Furniture making • • Plays • Operas • Festivals • Carnivals • Pantomimes
• Drawing • Directing • Writing • Reading • Playing an instrument • Textile arts • Jewellery •
Events in your area Events in your area
22 YourCumbria
YourDiary
9-12 JaneWardArtExhibition/Sale Keswick Tourist Information Centre, Market Square, Keswick 9-10 SpiritofChristmas Ullswater Steamers, The Pier House, Glenridding, Penrith 017684822299 WillowAngelsforChristmasandBeyond Greystoke Cycle Cafe, Poplin Dub, Greystoke, Penrith 0176848398410 ABBAMagic Whitehaven Civic Hall, Lowther Street, Whitehaven 0194651496010 CandlelightCarols&ChristmasConcert St Mary’s Parish Church, Coronation Drive, Dalton-in-Furness 0122946981211-9 Aladdin Jan Brewery Arts Centre, Highgate, Kendal, Cumbria 0153972513312-13DarkestMuncaster2009 Muncaster Castle, Ravenglass, Cumbria 01229717614 12 Dreadzone+support Brewery Arts Centre, Highgate, Kendal 0153972513312.-13SantaSpecials South Tynedale Railway, The Railway Station, Alston 0122971717113 KeswickMusicSocietyConcerts Theatre by the Lake, Lakeside, Keswick 0176877441113 TheGalliardWindEnsemble Theatre by the Lake, Lakeside, Keswick 0176877441114 DickWhittington Whitehaven Civic Hall, Lowther Street, Whitehaven 0194651496015-17Aladdin Brewery Arts Centre, Highgate, Kendal, Cumbria 0153972513315 ChristmasConcertatBlackwell:Hoot Blackwell, The Arts & Craft House, Bowness-on-Windermere 01539446139
16-31DickWhittingtonandthePirateAdventure Sands Centre, The Sands, Carlisle 0122862522216-30SnowWhiteandtheSevenDwarfs Forum Twenty Eight, 28 Duke Street, Barrow-in-Furness 0122982000017 TinyExplorers The Beacon, West Strand, Whitehaven 0194659230218 GrimmTales Theatre by the Lake, Lakeside, Keswick 0176877441119-23Aladdin Brewery Arts Centre, Highgate, Kendal 0153972630219-20DarkestMuncaster2009 Muncaster Castle, 0122971761419-20SantaCruiseII Ullswater Steamers, The Pier House, Glenridding, Penrith 0176848222919-20SantaExpress Ravenglass & Eskdale Railway, Ravenglass 01229717171 19 TheHamsters Brewery Arts Centre, Highgate, Kendal 0153972513319-21SantaSpecials South Tynedale Railway, The Railway Station, Alston 0143438169620 NationalHuntRace-ChristmasCountdownDay Carlisle Racecourse, Durdar Road, Carlisle 0122855470020 VictorianChristmasTours2009 Muncaster Castle, Ravenglass 0122971761421-23SantaExpress Ravenglass & Eskdale Railway 01229717171
This is just a selection of the events on offer -
check out seeitdoit.org.uk for a full list of
what’s on near you.
December
December
• Painting • Sculpture • Woodworking • Carnival activities • Embroidery • Furniture making • • Plays • Operas • Festivals • Carnivals • Pantomimes
• Drawing • Directing • Writing • Reading • Playing an instrument • Textile arts • Jewellery •
AAbandonedvehiclesadviceline contact your district council Accidents and Emergencies 999 Adoptionandfostering– see Fostering and adoptionAdulteducation 01228227304/227303
Adult Social CareBarrow 01229407894Carlisle 01228227000Kendal 01539713377Penrith 01768812242Whitehaven 01946506352Workington 01900706325Emergencyoutofhoursservice 01228526690
Age Concern Carlisle 01228536673Eden 01768863618Northwest 0194666669Barrow 01229831425Millom 01229774573SouthLakeland 01539728118
AllerdaleBoroughCouncilallerdale.gov.uk 01900702702Allotments contact your district council Animalhealthandwelfare 01539713137Archaeology 01539713428
Archives Barrow 01229407377Carlisle 01228227285Kendal 01539713540Whitehaven 01946506420
Artsandculture 01228227306AspatriaDreamscheme 01697320893B BarrowBoroughCouncil–barrowbc.gov.uk 01229876300BarrowYouthInclusionProject 01229871420BasementBar,Barrow 01229894644Beachcleaning contact your district council
Benefitsadvicecentre contact your district council Benefitenquiryline 0800882200Bereavementservices contact your district council Birth,registration see registration of births and deathsTheNationalBloodService 08457711711Fordetailsofblooddonorsessions blood.co.ukBluecarparkingbadgesfordisabledpeoplesee Adult Social Care BotcherbyHealthyLivingInitiative 01228543405BreweryArtsCentre 01539725133Buildingregulations contact your district council Buildingplanningapplications contact your district council
Bustimetables 08712002233* *Calls from landlines cost 10p per minute
Howto...REgiStER A BiRthYoucanregisterabirthordeathbyappointmentonlyatoneofCumbria’sRegisteroffices.Toviewopeningtimesandlocationofyourlocalofficevisitcumbria.gov.uk/registrationorphone01228227433forfurtherinformation.
yourcumbria.org.uk
YourCumbria23
Your updated guide nowfeaturingadditionalusefulnumbers!
Anyproblems?Ifyouareunsureofwhotocontactorexperiencingdifficultiesingettingthroughtothenumberslistedpleasephoneourmainswitchboardon
01228606060
A–ZGuide
24 YourCumbria
Your A–Z guide to council services in Cumbriaimportant:Forallserviceshighlightedinbluepleaseseedistrictcouncilsectionforyourlocalcouncilnumber
Party: C Conservative L Labour LDLiberalDemocrats I Independent S SocialistPeople’sParty
Title: C Chairman CMCabinetMember LC LeaderofCouncil DL DeputyLeaderofCouncil
AL
LE
RD
AL
EB
AR
RO
WC
OP
EL
AN
D
EricNicholson-01900827944CockermouthEast C
JoeHolliday-0190066319StJohn’s L
GeraldHumes-0190063976Moorclose L
ElizabethBarraclough-01768772771Keswick&Derwent LD
BarbaraCannon-01946834702MossBay L
JamesBuchanan-01697321331Aspatria&Wharrels C
AlanBarry-01900604289StMichael’s L
JosephCowell-01697343479Wigton C
TonyMarkley-01697331998SolwayCoast C
DuncanFairbairn-01697343160Bowness,Thursby&Caldbeck C
TrevorFee-0190061635Seaton I
BillCameron-01900812783MaryportWest L
AlanKennon-01900826368CockermouthWest C
EddieMartin-01900819918Dearham&Broughton C
MarjorieRae-01946831004Harrington,Clifton&Stainburn L
KeithLittle-01900812981MaryportEast L
WendySkillicorn-01946692628Kells&Sandwith L
NormanClarkson-01946841126Gosforth&Ennerdale C
GrahamRoberts-01946692860Bransty C
MikeHawkins-0194665447Hensingham&Arlecdon L
AndrewWonnacott-0194663601Hillcrest C
DavidSouthwardMBE-01946841476StBees&Egremont L
RaymondCole-01229774378Millom C
FrankMorgan-01946830759CleatorMoorS&Egremont L
SusanBrown-01229774666Seascale&Whicham C
CamRoss-01946861552Distington&Moresby L
TimothyKnowles-01946811687CleatorMoorN&Frizington L
JohnWoolley-01946695804Mirehouse L
LisaHammond-01229823071Parkside I
DavidMarcus-01229470629WalneySouth C
DavidRoberts-01229811994Hawcoat C
JillHeath-01229465051DaltonNorth C
JimHamezeian-01229829454Ormsgill S
BillBleasdale-01229468804DaltonSouth C
leKevinHamilton-07849847158Risedale L
MelvynWorth-07779247957WalneyNorth L
TinaMacur-01229820158Newbarns C
AnneBurns-01229471824Hindpool L
RayGuselli-01229830739Roosecote C
PatriciaBell-01768867826PenrithEast
HilaryCarrick-01768898147PenrithNorth C
MartinStephenson-01768351378Appleby C
ThomasLowther-01931712284EdenLakes C
GaryBStrong-01228599435PenrithRural C
PeterThornton-01539823640KirkbyStephen LD
BertRichardson-01768483704Greystoke&Hesket C
HelenFearon-01768892731PenrithWest C
MaryRobinson-01768896147Alston&EastFellside IE
DE
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KevinLancaster-01539620800Sedbergh&KirkbyLonsdale C
GeoffCook-01539740133KendalHighgate LD
JanetWillis-01229861250LowFurness LD
IanStewart-01539562391KentEstuary LD
StanCollins-01539821086UpperKent LD
ClareFeeney-Johnson-01539734086KendalNether LD
BrendaGray-01539561135KendalSouth LD
JimBland-01539568576LythValley C
ClaireSalisbury-01539436611HighFurness C
DavidEarnshaw-01539433573Lakes LD
TomClare-01539725946KendalCastle LD
RogerBingham-01539563694LowerKentdale C
BrendanJameson-01539735540KendalStrickland&Fell LD
JoStephenson-01539445448Windermere LD
PeterHornby-01229585416UlverstonEast C
RodWilson-01539536673Cartmel LD
JamesAirey-01539721010UlverstonWest C
BillWearing-01539532482Grange C
SOU
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LA
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LAN
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TrevorAllison-01228523923Dalston&Cummersdale LD
CyrilWeber-01228539215Harraby L
LawrenceFisher-01228512550Brampton&Gilsland C
AmandaLong-01228577277Longtown&Bewcastle C
JohnMallinson-01228533746Stanwix&Irthington C
StewartYoung-01228541905Upperby L
HeatherBradley-01228533162Currock L
RegWatsonOBE-01228521676StAidan’s L
JohnBell-01228530388Morton L
RobertBetton-01228530747Botcherby I
FionaRobson-07919374121Yewdale C
HughMcDevitt-01228530223DentonHolme L
OlwynLuckley-01228539975Castle LD
IanStockdale-01228529678BelleVue L
AlanToole-01228530681Belah C
NicholasMarriner-01228561546Wetheral C
LizMallinson-01228533746StanwixUrban C
CA
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Councillorcontacts
OliverPearson-01229836367OldBarrow I
LD
CM
CMLCCM
CM
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CM
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KEY:
A–ZGuide
YourCumbria25
Your A–Z guide to council services in Cumbriaimportant:Forallserviceshighlightedinbluepleaseseedistrictcouncilsectionforyourlocalcouncilnumber
Howto...CAtCh A BuSIfyouareusingthebusforthefirsttimeorusingabusawayfromhome–thefirststepisthehardest!
When? Where? how much?–AnswerstoallthesequestionscanbefoundinanumberofplacesbutthesimplestwayistocontactTravelineon08712002233–callsfromlandlines10paminute.Ifusingamobiledial874assoonas“Welcome”messagestartstogetstraightthroughtoCumbriaCallCentre.Orgoonlinetotraveline.info.Thisserviceisavailabledaily7.00amto10.00pm.
information–TimetablesetccanbeobtainedfromanumberofoutletsegTouristInformationCentres.Ifyouhaveaccesstotheinternetthesecanbefoundonthecountycouncil’swebsitecumbria.gov.uk/buses.CopiesoftheCumbriaandLakesRiderwhichgivesinformationonbustimetablesandmapsoftownservicesforthesummer–availablefromyourlocallibrary.
Something for nothing? –Ifyouareover60youareentitledtotravelfreeonallbuses.Contactyourlocaldistrict/boroughcouncilforfurtherinformation.
MostservicesinCumbriaarepaidforbythefarescollectedonthebus.Wherefaresdonotcovercoststhecountycouncilcanprovidefinancialsupport.CumbriaCountyCouncilwouldbepleasedtohearanysuggestionstoimproveservicesandsupplyofinformation.
CC2EnterprisesrecycleandrefurbishITequipmentandprovide
trainingforlocaldisabledpeople,Generalenquiries 01228606483Email [email protected]
CarlisleCityCouncil–carlisle.gov.uk 01228817000CarlisleCastle 01228891922Carparking contact your district council Cemeteriesandcrematorium contact your district council Children’sinformationservice 08457125737Provides you with details of early years childcare and educational facilitiesClientServices 01228227747Including highways and waste managementCoastprotection contact your district council Communitycentressupport contact your district council Communityevents contact your district council CommunityLawCentre 01228515129Complaintsaboutcountycouncilservices 08001218800ComplaintsaboutAdultSocialCareandChildren’sServices Contact local offices or ring01228227140ComplaintsaboutdistrictcouncilservicesContact your local district councilCommunityActionFurness 01229832073Concessionaryfares contact your district council
Children’s ServicesHeadOffice,PortlandSquare,Carlisle 01228226877Barrow–MarketStreet 01229407894Barrow–NanTaitCentre 01229407400Carlisle–AlfredStreetNorth 01228227002Kendal–BusherHouse 01539713456Kendal–CondorBlock 01539713377Penrith 01768812242Whitehaven–SomersetHouse 01946506352Whitehaven–UnionHall 01946506200Workington 01900706325Emergencyoutofhoursservice 01228526690
Citizens Advice Bureaux Barrow 01229830367Carlisle 01228633909Grange 01539533100Kendal 08701264061Keswick 01768773472Millom 01229772395Penrith 01768863564Ulverston 01229585585Whitehaven 01946693321Windermere 01539446464Workington 01900604735
Connexions Cumbria Freephonenumber 0800435709PartnershipOffice 01931711300Barrow-in-Furness 01229824052Carlisle 01228596272Kendal 01539730045Penrith(parttime) 01768865296Maryport 01900815928Ulverston(parttime) 01229583466Whitehaven 01946695541Workington 01900604674
Consumeradvice 08454040506Contaminatedland contact your district councilCopelandBoroughCouncil–copeland.gov.uk 08450548600Councillorsdetails 01228226368Councilmeetings 01228226368Counciltax contact your district councilCountrysideaccess 01228221052
Countryside Rangers (outside the National Parks) AllerdaleDistrictoutside the National Park 07773819101Barrow-in-FurnessDistrict 07789603435CarlisleDistrict 07789603253CopelandBoroughoutside the National Park 07773819101EdenDistrictoutside the National Park 07789602281SouthLakelandoutside the National Park 07789603435
Howto...FinD out ABout ChilDCARE AnD FREE nuRSERY EDuCAtion
CumbriaCountyCouncil’sChildren’sInformationServicecangiveyouthisinformationandlotsmore.Tofindoutaboutservices,activitiesandentitlements,includingthefollowingcontact08457125737.
childcarefreenurseryeducationandwhoprovidesitoutofschoolandholidayclubssupportandadvicegroupsparentandtoddlergroupsactivitiesforchildrenandyoungpeoplelocalservices,nationalhelplinesandwebsitesfinancialhelpwithchildcarecostsmaternityandpaternityrightsandbenefitsparentalleaveandwork-lifebalance
Wealso
Offerabrokerageservicetoanyonewhohastriedtofindchildcarewithoutsuccess.WewillcontactprovidersonyourbehalftotrytofindsuitablechildcareProducearangeofinformationleafletsProvideinformationtoanyonethinkingaboutbecomingaregisteredchildminderMaintaintheCumbriaChildren’sServicesWebDirectory– www.help4me.infoDevelopandmaintainsawebsitefor13–19yearoldswww.wotson4u.com
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CrimeandDisorderReductionPartnership 01228226508CumbriaAssociationofLocalCouncils 01768242141CumbriaCare 01228227790CumbriaCommunityFoundation 01900820822CumbriaChamberofCommerce(business advice) 01228534120Cycleways 01228226735
Cumbria County CouncilComments, compliments and complaints Forcomplaints 08001218800Email: [email protected] ForcommentsandcomplimentsEmail: [email protected] Write:CustomerServices,CumbriaCountyCouncil,FreepostNWW6059A,TheCourts,Carlisle,Cumbria,CA38NA.
DDangerousstructures contact your district councilDaycareservices,olderadults contact Adult Social CareDeaths,registration see registration of births and deathsDerelictland contact your district councilDevelopmentcontrol contact your district council
NationalParkauthoritywithinboundariesDevelopmentcontrolplanning 01539713066
DentistToregister 01228603901EmergencyDentaltreatmentandadvice:Allerdale,Carlisle,CopelandandEden 01228603900BarrowandSouthLakeland 01539716822
District council’sAllerdaleBoroughCouncil–allerdale.gov.uk 01900702702BarrowBoroughCouncil–barrowbc.gov.uk 01229876300CarlisleCityCouncil–carlisle.gov.uk 01228817000CopelandBoroughCouncil–copeland.gov.uk 08450548600EdenDistrictCouncil–eden.gov.uk 01768817817SouthLakelandDistrictCouncil– 01539733333
southlakeland.gov.uk
DoctorToregister: Allerdale,Carlisle,CopelandandEden 01228603633BarrowandSouthLakeland 01772221444
Outofhoursservice: Allerdale,Carlisle,CopelandandEden 01228401999BarrowandSouthLakeland 08450524999Hearingimpairedusers(SouthCumbria)1800101539716999
Dogs–barkingandfouling contact your district councilDropZoneCafé,Barrow 01229812888DukeofEdinburghAwards 01228226937Dustbinemptying contact your district council
EEconomicdevelopment 01228226691EdenCarers(supportforunpaidcarers) 01768890280
LocalelectionofficesAllerdale 01900702550Barrow 01229876318Carlisle 01228817555Copeland 01946598531Eden 01768817817SouthLakes 01539797535
EdenCommunityOutdoors 01768351640EdenDistrictCouncil–eden.gov.uk 01768817817EdenRuralFoyer 01768861650EdenYouthWorkProject 01768861404EducationandEducationWelfare– see Children’s ServicesEnergyefficiencyadvicecentre contact your district councilEnvironmentAgencyadvice,floodline 08459881188Environmentalissuesincluding: pest control, food safety, dog control (dirt), health and safety at work, noise pollution contact your district councilEnvironmentalprotectionservices contact your district council
A–ZGuide
26 YourCumbria
Your A–Z guide to council services in Cumbriaimportant:Forallserviceshighlightedinbluepleaseseedistrictcouncilsectionforyourlocalcouncilnumber
Anyproblems?unsure who to [email protected]
FFireservice 01900822503Flytipping contact your district councilFoodinspectioncontrol contact your district councilFosteringandAdoption 03033331216
gGirlguiding 01946694868Grants–communitygroupsSee Neighbourhood Development numbers Grants–student 01228226774Gritting 08456096609
hForhealthcarerelatedmatterscontact:NHSDirect(24hrs) see panel at bottom right for all numbers
highways hotline 24hours/7days 0845 609 6609 Email: [email protected]
Homecare see Adult Social CareHomelessness contact your district councilHospiceatHomeWestCumbria 01900705200
hospitals FurnessGeneralHospital(Barrow) 01229870870CumberlandInfirmary(Carlisle) 01228523444WestmorlandGeneralHospital(Kendal) 01539732288WestCumberlandHospital(Whitehaven) 01946693181
HouseholdWasteRecyclingCentres 01228227644Housingadvice contact your district councilHousingbenefit contact your district council
iImpactHousing 01946833100
JJunkMail(to stop junk mail) 08457034599Or write to the Mailing Preference Service at: MPS,Freepost22,London,WE17EZ.
KKendalYouthWork 07709797534
lLakeDistrictNationalPark 01539724555Landcharges contact your district councilLitterandstreetcleaning contact your district councilLivingWellTrust,Carlisle 01228599426Localplans contact your district council
locallinks.org.uk LocalLinks-Alston 01434382244LocalLinks-Aspatria 01697320515LocalLinks-Ambleside 01539432507LocalLinks-CleatorMoor 01946855030LocalLinks-Grange-over-sands 01539532749LocalLinks-Longtown 01228791638LocalLinks-Milnthorpe 01539563040LocalLinks-Wigton 01900702890
LongtownYouthProject 07780688734
libraries Cumbria has 49 libraries around the county – the main six are listed below:Barrow 01229407370Carlisle 01228227310Kendal 01539713520Penrith 01768812100Whitehaven 01946506400Workington 01900706170
MMarkets contact your district council
Marriages, Civil Partnerships & copy certificates Communityinformationincludingruralmatters,neighbourhoodforums,grantsandfunding,localcouncils,volunteering,voluntarysectorsupportandmulti-culturalcentre.Barrow 01229894511Carlisle 01228607432Cockermouth/Maryport/Workington 01900325960Kendal 01539713567Millom 01229772357Penrith 01768242120Ulverston 01229894170Whitehaven 01946852690Wigton 01228223446
Mealsonwheels see Adult Social CareMillomYouthPartnership 01229777500Mineralsandwasteplanning 01539713066Multi-culturalservice 01229833933
n
NHSDirect0845 4647For24hourfreeexperthealthadvicenhsdirect.nhs.uknhS trusts in Cumbria• NHS Cumbria (Cumbria NHS Teaching Primary Care Trust)
ProvidesleadershipfortheNHS,commissionsallhealthcare,providespublichealthandprimaryhealthcareservicesacrossCumbria.01768 245317
• North Cumbria University Hospitals NHS TrustIncludesCumberlandInfirmaryCarlisleandWestCumberlandHospital.01228 523444
• University Hospitals of Morecambe Bay NHS Trust IncludesFurnessGeneral,WestmorlandGeneraland
RoyalLancasterInfirmary.01539 732288• Cumbria Partnership NHS Foundation Trust Includesmentalhealthandlearningdisabilityservices. 01228 602000• North West Ambulance Services NHS Trust IncludesAmbulanceandPatientTransportServices 01228 596909ForallTrusts:cumbria.nhs.uk
A–ZGuide
YourCumbria27
Your A–Z guide to council services in Cumbriaimportant:Forallserviceshighlightedinbluepleaseseedistrictcouncilsectionforyourlocalcouncilnumber
A–ZGuide
28 YourCumbria
neighbourhood Development Communityinformationincludingruralmatters,neighbourhoodforums,grantsandfunding,localcouncils,volunteering,voluntarysectorsupportandmulti-culturalcentre.Barrow 01229407312Carlisle 01228226315CleatorMoor 01946505020Alston 01434382128Kendal 01539713180Workington 01900706011
‘neighbourhood Watch in Cumbria’ -informationcanbeobtainedfromtheCumbriaNeighbourhoodWatchAssociationwebsiteatcumbria-nhw.orgorbycontactingyourlocalpolicingteamofficerthroughthenonemergencyPolicenumber-08453300247.
oOpenAccess 01228221052Outdooractivities 01768772816
PParishcouncil–CountyAssociationofLocalCouncilsForyourparishcouncilcontact 01768242141Parks,openspacesandplayareas contact your district councilParishPathsInitiative 01228226605PhoenixYouthProject 01946814555PatientAdviceandLiaisonService(PALS) 01900705005Pestcontrol contact your district councilPhoenixYouthProject 01946814555Planning contact your district councilPolice–nonemergencies 08453300247Printservicesandphotocopying 01228226420Productsafety seetradingstandardsProperty contact your district councilPublicconveniences contact your district councilPublicrightsofway 01228226558Publictransport 08712002233
Recycling contact your district councilGeneralinformationandadvice 08450551118Email [email protected] 01228227644Householdcollectionsservices contact your district councilRecyclepoints contact your district council(egsupermarkets,villagehalls,pubsetc)
Refuseandspecialcollections contact your district council
Registration of births and deathsBarrow 01229894510/894512Carlisle 01228227433/227430Cockermouth/Maryport 01900325961Kendal 01539713566Millom 01229772357Penrith 01768242121Ulverston 01229894171Whitehaven 01946852691Wigton 01228223447Workington 01900325160
Residentsparkingpermits contact your district councilRespitecare see Adult Social Care and Children’s Services Residentialhomes see Cumbria Care and Adult Social CareRoadsafetyeducation/training 01768812336Forhighwayssafetymatters 08456096609Roadsafetygeneral 01228221009Roads 08456096609Ruralwheels 01228226721
SSamaritansUKwide 08457909090GovernorSupportTeam see Children’s Services
School Meals (free)Barrow 01229407400Carlisle/Penrith 01228226778Kendal 01539713456Whitehaven/Workington 01946506200
Your A–Z guide to council services in Cumbriaimportant:Forallserviceshighlightedinbluepleaseseedistrictcouncilsectionforyourlocalcouncilnumber
A–ZGuide
YourCumbria29
Schoolplaces 01228226930/226999 01228221171/221198Schooltransport–north 01228226008To include Alston, Carlisle, Kirkby Stephen and Penrith
Schooltransport–south 01228226044To include Barrow, Kendal, Ulverston and Windermere
Schooltransport–west 01228226045To include Aspatria, Cockermouth, Keswick, Millom and WhitehavenScoutsAssociation 01768862040Shopmobility contact your district councilSocialServices see Adult Social Care and Children’s ServicesSouthCumbriaAwardInitiative 01539742605SouthLakelandDistrictCouncil 01539733333SpiritofYouthinpartnershipwithYoungCumbria 01539536032Sportandrecreation contact your district councilCumbriaStopSmokingService 01900324222 cumbria.nhs.uk/healthinformation/givingupsmokingStreetcleaning contact your district councilStreetlighting 08456096609Studentsupportservices 01228226777Surestart 08457125737Sustainability 01228226314Swimmingpools contact your district council
tTheatrebythelake 01768774411Touristinformationcentres contact your district councilTowntwinning contact your district councilTowncouncil–CountyAssociationofLocalCouncilsFor your parish council contact 01768812141
trading standardsAnimalhealthlicensing 01539713137Consumeradvice 08454040506(For other trading standard issues contact your local office)Headquarters 01539713594Carlisle 01228227447Cockermouth 01900325980Kendal 01539713577Ulverston 01229404040
Traveline(publictransport) 08712002233(Calls from landlines cost 10p per minute)Trafficlights 08456096609TullieHouse 01228534781
u UnitedUtilities 08001954141Unsafegoods see trading standards
VVOICESProject 01229870150VoluntaryActionCumbria 01768242130
Cumbria CVS - Volunteer Centres / Area offices Barrow 01229823144Carlisle 01228512513Eden 01768800350SouthLakes centre01539742636-office01539742627WestCumbria 01900819191
Voting contact your district council
WWastemanagement 01228227644For household collection service enquiries please contact your district councilWebsiteCumbriaCountyCouncil 01228226325WheelstoWork 01946820462WhitehavenHarbourYouthProject 01946690404WigtonYouthStation 01697344200Windermereferryenquiries 08456096609
YYMCACarlisle 01228815412YWCACumbriaYoungWomen’sProject 01228525817
Young Carers Carlisle 01228542156Eden 01768890280Furness 01229822822
Young Cumbria Allerdale 01900325053Barrow 01229836426Copeland 01946820462Eden 01768861669Egremont 01946797537Keswick 01768775085SouthLakes 01539536032Whitehaven 0194665082Windermere 01539442879
YoungFarmers 01768866550Youthforum contact your district council
Youth offending ServiceHeadquarters 01228227179Northoffice 01228227090Southoffice 01229826080Westoffice 01900813531
Youthtastic,Workington 01900842993
Youth Work Development Co-ordinatorsAllerdale,GrahamBassett 01900706052Barrow,HelenBunting 01229407952Carlisle,JoanneKing 01228226939Copeland,PaulMcLoughlin 01946506232Eden,KathCalvert 01768812071SouthLakeland,LynnRobinson 01529713487
Your A–Z guide to council services in Cumbriaimportant:Forallserviceshighlightedinbluepleaseseedistrictcouncilsectionforyourlocalcouncilnumber
A–ZGuide
30 YourCumbria
Howto...Fit/ChECK A SMoKE AlARMCumbriaFire&RescueServicecarryoutfreehomesafetychecksandwillfitasmokedetectorinyourpropertycompletelyfreeofcharge.Ifyouwouldliketoarrangeacheckonyourpropertycontacttheirfreetelephonenumber08003584777.Don’tforgettocheckyoursmokealarmisworkingatleastonceperweek,ittakeslesstimethanmakingacupofteaandcouldsaveyourlife.
Howto...REPoRt A StREEt lAMPIfyouhaveafaultwithyourstreetlight,thenCumbriaCountyCouncilcanhelpyou.CumbriaHighwaysisopen24hoursaday,7daysaweekCall08456096609,[email protected] orreportthefaultonlineatcumbriahighways.org.uk
Prefertowrite?Withtelephonesystemsandtheconvenienceofemailsit’seasytoforgetthatsomepeopleprefertoputthingsinwriting.We’rehappytoreceiveenquiriesat:CommunicationsDepartment,CumbriaCountyCouncil,TheCourts,Carlisle,CumbriaCA38NAoremail:[email protected]
Howto...APPlY FoR StuDEnt SuPPoRtToenquireaboutapplyingforstudentmaintenanceloansandtuitionfeeloansforfull-timeandpart-timeHigherEducationcoursescontact01228226774orapplyonlineatstudentfinancedirect.co.uk
Howto...FoStERInterestedinfosteringandadoptionbutneedmoreinformationthencontactyourlocaloffice,seebelowfornumbersorvisitcumbria.gov.uk Fostering and Adoption Carlisle 01228607078Barrow 01229407862Workington 01900706356Kendal 01539713312
It’s the age old problem every year – what do you get Mum, Dad or Sister
for Christmas? Can you get them something that is a special gift but one that’ll also be practical? Something that differs from the norm and has that little extra sparkle to it...
Fear not, help is at hand from the member businesses of ‘Made in Cumbria’ – local craft, gift, arts and food producers making diverse and good quality products that are available to buy in the county.
Here are some great gift ideas for the whole family, all made by local, Cumbrian producers.
her: • LakelandFragrances
(lakelandfragrances.co.uk): Satin evening / cosmetic bag with your choice of perfume from the Lakeland Fragrances range (50ml) and cute teddy with matching travel size fragrance. £16.00.
• ManociaHandmadeDesigns (manocia.co.uk): Handmade Harris Tweed Handbags uniquely decorated with appliqué and beading, from £29.99.
• SilverForge (silverforge.co.uk):Handcraft silver jewellery inspired by nature, industry and everyday life. Prices from £20.
have a
Cumbrian Christmas this Year
Too many people treat Christmas as if it’s a surprise expense to
fork out for; we all know when it’s coming. If it’s unaffordable, you could end up borrowing cash, starting 2010 with extra unwanted debt.
A third of people surveyed in Cumbria regularly run out of money before their next pay day. In these difficult times, working out a budget is even more important to help you make ends meet, cope with any emergencies and plan for your future.
Make a budgetBudgeting gives you an accurate picture of your money situation, and helps you know what’s coming in, what’s going out and what’s left over.
Keep track of thingsOnce you’ve got your budget sorted, stay in control of things and make sure you always have a rough idea of what your balance should be. Contact your bank if you think anything looks wrong.
Shop aroundWhenever you shop, either online or in shops, there are often vouchers you can use to save money which can be found on websites or in magazines. Making a shopping list can also help stop you buying things you didn’t set out to buy. This is especially important at Christmas.
Make your own presentsIf you want to give a memorable present then why not make your own? Homemade jams, chutneys, cakes etc will be met with gasps of delight and will cost you only your time and a small amount on ingredients versus the cost of buying ready made alternatives.
Share the costby gathering as many members of the family together as you can. Each person brings one part of the meal – the turkey, vegetables, drinks etc.
him:• EnchantedWood (enchanted-wood.net):
The best in contemporary designed wine racks for the home, all lovingly hand built at Brougham Hall, near Penrith. Prices from £15.
• PringleandFairweatherSkincare (pfskincare.co.uk): Get back to the good old days with a great traditional shaving soap and brush gift set.
Prices from £18.
Kids:• Little-Childs (little-childs.co.uk):
Kendal based furniture designer, Iain Childs, makes toyboxes, bookcases and smaller items for children in a contemporary style.
• NickiBLtd (wnickib.co.uk): Beautiful designer dungarees and pinafore dresses with matching accessories for children and babies 3 months to 6 years.
great gifts: • OriginalCumbrianWool
(cumbrianwool.co.uk): A luxurious range of rugs and throws made from natural Lakeland wool from the Duddon Valley. Prices from £35.
• InterludeCeramics (interludeceramics.com): Handmade,
wheelformed ceramic vessels for the home. Prices from £8.50.
• CarolineNashCrafts (carolinenashcrafts.com):
Contemporary, quirky crafts and ceramics.
Don’t forget to visit madeincumbria.co.uk for more information on the all the member businesses of Made in Cumbria and the Christmas event dates.
WithonlyamonthorsotogobeforeChristmashaveyou
startedshoppingforgiftsyet?Whynothelpsupportthe
localeconomyandtreatlovedonestoclassic,one-offgifts
bybuyingCumbrianthisChristmas?
YourMoney
Don’t overspend this Christmas
have a
Cumbrian Christmas this Year
YourCumbria31