innovative technology solutions fz llc · siebel crm along with oracle peoplesoft enterprise and...

Innovative Technology Solutions FZ LLC

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INNOVATIVE TECHNOLOGY

SOLUTIONS FZ LLC

Management and Technology Consultant

Package Implementation

Managed Services


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Innovative Technology Solutions Company Profile:

Overview of ITS:

ITS (Innovative Technology Solutions FZ LLC ) is an Information technology services and consultancy firm

providing a broad portfolio of technology and business solutions to help its clients worldwide improve

their business performance. Our business philosophy is based on establishing long-term partnerships

that encourage success through mutual benefit. As our firm is established by group of individuals with

comprehensive IT industry experience, thus enabling customer to achieve optimal results and returns out of their

investment in IT services. We have our IT resource centers in UAE, India and Pakistan, at ITS we are Innovative in

our approach for business solutions design yet providing reliable technology solutions.

ITS provides consulting through a pragmatic, realistic approach in addressing client needs. It provides

“end-to-end” services and solutions, ranging from IT strategy development through to enterprise

solutions and technology decisions. Through innovative and established techniques we can transform

the complete enterprise architecture into a single, seamless business system. Our extensive experience

in integrating people, processes and technologies enables us to design, build and operate practical and

robust solutions.

What We Believe:

In a Business philosophy where people are growth drivers, we are fortunate to have one of the most

talented pools of resources from across the globe. These people share a common believe system with

ITS; we believe in essence, at ITS, every client engagement is unique and our people come together in

the spirit of delivering the BEST through innovation and unparalleled quality.

Business & technology experts, from some of the best organizations in the world, bring invaluable

insights into their areas of expertise. These professionals know how to create value for our clients and

harness a partnership where working with us is a delightful experience. Through a true partnership we

enable a team environment that ensures business solutions for improved business performance


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Management Team

Our core team consists of Business & Technology experts, from some of the best organizations in the

world who bring invaluable insights into their areas of expertise. These professionals know how to create

value for our clients and harness a partnership where working with us is a delightful experience. Through

a true partnership we enable a team environment that ensures business solutions for improved business

Locations

ITS is headquartered in Dubai, UAE and has offices in Karachi-Pakistan .Each of these offices caters to

the market needs of that locality as well as specializes in specific domains. UAE office being the

headquarters houses the management of ITS and serves the Enterprise clients based within South East

Asia, MENA region. Additionally, it has a state of the art training center for ITS consultants as well as

clients for paid trainings.

Facilities

Locations

Available Facilities

Helpdesk Support Implementation Sales

Dubai-UAE (HQ) � � � �

Karachi - Pakistan � � � �

Bangladesh/ Afghanistan � � � �


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Nature of Work

Focused on delivering strategic information technology solutions that address the complex business

needs of its clients, ITS provides applications management, Implementation, integration, enterprise

consulting, technology architecture, management consultancy, and a number of related services such as

business process outsourcing through a global delivery model. We accomplish this by the following:

Complete project management, Assistance to clients during implementation of information systems and

the associated processes of changes.

Providing staff of an agreed level and quality of knowledge and expertise to work on projects on which

the client itself is responsible for project management. ITS works under the following line of Businesses:

ITS – Glance

Oracle Offerings:

Consulting Services – Oracle Ebuinsess Suite/CRM Practice:

We offer following services for consulting and implementation of :

• Financials

• HRMS

• Supply Chain

• Siebel CRM

• Oracle EAM/Property Management

• Oracle EBS customizations using OAF/ADF/ Forms 10g./Workflow

• Mobility Applications based on ADF/Andriod/iOS


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• Custom Fixed Asset /property management Applications for EBS R12.

Consulting Services- Oracle Identity Management:

We provide consulting for planning enterprise Identity management solutions , deployment and implementation services

trailered to meet organization requirements to achieve Zero-or Single Sign-On. We have expertise in :

• Oracle Single Sign-On.

• Oracle Access Manager

• Oracle Web center products

• Oracle Virtual Directory/Oracle Directory Integrations Services

• Oracle identity Management and MS Active directory integrations. (Including WANA/Kerbrose)


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Consulting Services – Oracle Technologies Practice:

We have expertise and experience providing enterprise deployment solutions for technologies including

but not limited to :

• Oracle MAA (Maximum availability architecture ) Deployment for EBS using:

1. RAC /ASM /Data guard

2. Hardware Load balancer configurations i.e. Big IP F5 etc.

• Oracle MAA for Siebel Applications using RAC/Data guard/HLBR’s solutions.

• Oracle Golden Gate/Oracle Data Integrator.

• Oracle IDM/OAM with enterprise deployment options using RAC/Data Guard/Web logic Clusters.

• Oracle VM based virtualizations based on best practices from oracle.

• Oracle Solaris Cluster/Oracle Linux Cluster configurations for HA.

• High availability solutions for Web logic Server hosting :

1. Forms Services

2. SOA Suite

3. BI Solutions

Consulting Services – Oracle Fusion Middile ware

We provide solutions based on Oracle fusion middleware stack for :

1. Oracle Weblogic deployed ADF applications

2. Oracle SOA Based Integrations for enterprise applications using latest SOA

technologies:


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• BPM (Business Process Management)

• BPEL (Business Process Execution Language)

• CEP (Complex Event Processing.)

3. BI Solutions using OBIEE,OBIA etc.

Consulting Services – Oracle Traninings:

We also provide trainings for oracle technologies which are based on experience in the industry our

experts have, to implant knowledge that is acquired by our professionals over years of hard work in

industry during complex upgrade projects and real high availability environments which is rare to

have in trainings offered by our competitors. We off trainings for following:

1. Oracle Applications

2. Oracle Database technologies.

3. Oracle Solaris/Oracle Linux

4. Oracle Identity Management.

5. Oracle Siebel Applications.

6. Oracle ADF/OAF/Workflow/Forms

7. Oracle Fusion Middleware Technologies like ADF/Forms/BI/SOA/IDM/OAM/Web Center.

Alliances & Partnerships

We believe in partnering with vendors that have impeccable international repute and superior

products and solutions. ITS is in process of enrolling with Oracle as a certified Partner and works

closely with them in delivering solutions to the clients using their products.


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Being partner of Oracle, ITS Consultants have developed and maintained expertise in domain of

E-Business Suite of applications that include Financials, Supply Chain Management, HRMS and

Siebel CRM along with Oracle PeopleSoft Enterprise and Oracle Business Intelligence. In addition

to that ITS partnership encompasses Oracle Technology products that include their flagship

relational database and supporting products (e.g. Oracle Linux,, Oracle RAC, etc.).we have done

multiple Oracle ERP implementations in the region and take pride that all our implementations

are successful and live.

Expertise in Oracle E-Business Suite

To be competitive in the present day market, it is important for an organization to reduce

everyday costs while focusing on the strategic decisions. This is the reason why many companies

choose to improve their processes by implementing Oracle e-Business Suite solutions as well as

outsourcing their business processes to an external company.

Being in the industry of Oracle E-Business Suite implementation, ITS has proven capability to

deliver complex projects in the conditions of strict timelines and high volumes of processed

data. We dedicate our strong team of professionals to carefully designing, building, testing,

deploying and maintaining your system while adopting Oracle OUM methodology adjusted to

your organization specifics. Additionally ITS offers extensive expertise in system and process

optimization, performance tuning and Oracle best practices.

ITS has developed and maintained expertise in domain of E-Business Suite of applications that

include Financials, Supply Chain Management, HRMS and Siebel CRM. In addition to that ITS

partnership encompasses Oracle Technology products that include their flagship relational

database and supporting products (e.g. Oracle RAC, Oracle Linux, and Oracle Solaris etc.).


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Using our expertise in implementing the Oracle E-Business Suite, we deliver flexible and cost-

effective services that ensure the highest return on your technology investment. Our business-

centric approach is guided by an understanding of your industry’s business functionality and

your specific business requirements. Using our streamlined and accelerated version of Oracle’s

Application Implementation Methodology, we expedite the implementation process from

analysis to execution to optimization.

At ITS, we can support central implementations and upgrades or can travel to any number of

your facilities, anywhere in the world.

Our first step is establishing customer current and future business requirements in order to plan

their project appropriately. Our implementation process is tightly planned to make sure we stay

on time and in budget, driven by an accelerated implementation methodology that mitigates

project risk and reduces overall spend. Whenever possible, we map requirements to out-of-the-

box application configurations for cost efficiency. If needed, we can extend the applications to

meet your needs for additional functionality and reporting capabilities.

We are fully prepared to handle our clients’ projects, end to end. Every project is assigned a full

team that works closely with your IT staff to meet expectations, comprised of Account Manager,

Project Manager, and Functional and Technical Consultants. Team members all have extensive

experience implementing the Oracle E-Business Suite products, with deep knowledge of the

latest Oracle product releases. Their expertise combined with our rigorous processes allow for

delivery of your completed project on time and in budget. To mitigate project risk, we provide

weekly status reports, project portals that give you access to full project status and issue

tracking, and participate in steering committee meetings throughout the project lifespan.

Many companies promise expertise, on-time delivery, and on-budget projects. ITS delivers on

the promise and has references to prove it. ITS experienced consultants ensure that your project

will exceed expectations and that your systems investment and business processes help your

organization achieve its competitive advantage.


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Highlights

Below are few points relating to our partnership with Oracle on which we take pride.

• . Multiple Oracle ERP implementations in the region.

• 20+ Oracle Consultants (Functional and Technical).

• Oracle EBS implementation experience in different Industries.

• Subject Matter Experts on board.

• Proven track record of successful implementations.

Why Innovative Technology Services

Strengths

Innovative Technology Services ITS strengths in Oracle E-Business Suite implementation truly

differentiate us from the other partner companies. Our engagements model has been delivering

consistent value to our customers through:

Flexible engagement model - Tailored to the requirements and objectives of each client, our

engagement with client will leverage ITS's unique strengths. Client will achieve maximum value

by being able to pick and choose the combination of services and delivery and pricing models

that directly match its needs.

Certified Consultants - We have 20 + Consultants on board having expertise on different

Programming Tools/ Technologies/ Oracle Applications/ Services etc.

You’re Partner in Business – ITS Consulting works with you throughout each phase of your

technology plan’s lifecycle. From strategic planning to rapid, low-risk implementations using the

Business Flow Accelerator approach to system enhancements and upgrade. ITS Consulting offers

services that help you realize your business objectives.


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Complete Solution Provider - It is a consulting organization that engineers strategic and

appropriate solutions by applying and integrating existing and emerging information

technologies. It has the expertise to provide complete end to end solutions to its customer base.

Result Oriented Approach - At ITS, we deliver results through proven experience and effective

solutions to ensure that your IT projects contribute significant value to your organization. Our

experience is complemented with a good blend of product knowledge, industry know-how and

practical experience.

Proven Support and Project Tools - Years of experience in supporting client's has allowed ITS to

assemble one of the industry’s most comprehensive suites of tools, methodologies and

accelerators. Client will see cost efficiencies, increased productivity and performance, and

improved service excellence through the application of these proprietary advances.

Ability to Integrate Tools and Processes – We have a proven process model that can integrate

very well with the application landscape at client. Example of this is the ability to use our tools to

identify the existing set of objects and work with client to determine the objects that can be

reused, and then update the knowledge repository tool to facilitate consistent code base and

better time/cost-to-market.

Skills Leadership and Alliance “ecosystem” – Innovative Technology Services Consulting main

partnership status with Oracle Corporation, providing us with critical access to and support from

the vendor. Our insights into, and experience with, the vendor's existing emerging solutions

bring added value to client.

Committed to Success

We believe that Vendor would be seeking for a partner that has:

• A Share in their Vision.


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• A strong Business domain knowledge and Long Term Commitment to address your

current and future requirements.

• A Good Understanding of your Business where Partner brings the best Software solution,

Industry Best Practice and the best solution to address your requirements

• Proven Track Record internationally and locally extensive experience of providing

business solutions across several industries.

• Right team which is good mix of Industry Experts, Functional Consultants of international

repute backed by very strong Local Consultants.

• Partnership Approach and Structured Methodology for executing projects successfully.

• Strong Global Roll-out experience.

• ONE-STOP-SHOP Partnership for the long term.


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Managed Services Offerings:

� Application Support � Apps DBA Support � Core DBA Support

� Siebel CRM � Linux/Unix � Product Development

� Oracle IDM � Oracle Single-Sign on � Upgrades/Migrations

Delivery Model:

Premium Support On Site/Off Shore

Support Model

� Blend of Onsite-Offshore support model.

� Efficient yet cost effective support model.

� Development Administration from offshore yet

technician admin onsite weekly.

� Permanent Onsite technician if required with

minimal additional cost.

Offshore Support Offshore Support Model � Cost effective

� Dedicated consultant offshore option.

� Shared Consultant offshore option.

� Strict tracking of issue tickets and weekly

updates to client.

� Continues evaluation of support performance

and improvements as required to achive

optimal customer satisfaction.

� Onsite Consultant availability for exceptional

cases free of cost once agreed between parties.

� Most cost effective support model for small to

medium enterprises.

Extended Support Onsite/Offshore � This suppor model is best for organizations

looking implement new modules and

applications managing cost and delivering

optimal outcomes out of projects.

� This model support onsite requirement

gathering offshore development and

implementation.

� Normally require VPN citrix Access to required

infrastructure.

� Free support for 3 months post Go-live.


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Support Methodology:

ITS Trade License:


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Contact Us

Please feel free to contact the following for any further assistance:

SALMAN ULLAH BAIG

Services Manager UAE-MENA

Contracts: [email protected]

Mob: 00971567227425

Mob : 00971502393036

Support : [email protected]

ARIF REHMANI

Services Manager Pakistan


Mob :- 00923002342960


SARFRAZ ULLAH BAIG


Mob : 00971502393036


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