innovation imperative economics of scale

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    *his product launch is clearly aimed at changing the mind)set of

    prospect customers that 1yundai products has improved greatly

    and is better of than its /apanese competition.

    iv. &aradigm innovation '

    a. 6ow -ost 7light as in Air Asia and 7ire 7ly ) cheap and

    economical flight fares with everyone can fly tag)line.

    b. Double dec3er e$press buses ' comfortable for long haul

    5ourneys. 0ew in +alaysia but normal in developed countries.

    c. 8antry toll collection system providing for fast and save method

    of collection.

    9. $he low%cost airline approach has massively chan!ed the way people

    choose and use air%travel & and has 'een 'oth a source of !rowth

    for new players and live%threatenin! challen!e for some existin!

    players. (hat types or innovation have 'een involved in this?

    Answer:

    In this particular case, it involves all the four #"% types of innovation:)

    a. &roductervice innovation ' this is the way the product is offered to its

    potential customers.

    b. &rocess innovation ) this involves the process or handling of passengers

    from tic3et boo3ings, chec3 ' in, embar3ation and disembar3ation, the air)

    ports terminals #6--*% together with cabin services etc.

    c. &osition Innovation ' the advertising and promotional activities

    d. &aradigm innovation ' it changes the mindset of travelers that air travel is

    reserved for the rich. It is cheap and in some cases cheaper than land or

    sea transportation when it allows for daily commute compared to staying

    overnight.

    CHAPTER 1 The Innovation Imperative

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    Assignment and Case Study Questions

    1. )ector Innovation *atterns & +hildren $oy ,anufacturin!

    Major Changes in the industry Major New Technologies

    Main market demands

    and how technology

    affects them

    How to become a

    market leader

    ig influence of *; and films '

    increasing tie)ins

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    *he industry has evolved along with the biggest single influencing

    media that is electronics. 7rom *; to computer consoles to

    wal3man and +&> to handphones with its multiple functions.

    *he handphones is becoming a mini computer with all the multi)

    media capabilities built)in.

    ?hat new technologies have emerged

    +ulti)media, interactive and miniaturi4ation technology

    Interactive technology allows communication with modern toys

    thereby ma3ing them appear alive!. +ulti)media capabilities

    together with miniaturi4ation technology provide for unthin3able

    possibilities as before.

    ?hat are the main mar3et demands ' #price, quality, design,

    customi4ations, speed of response etc%

    *rice ) prices have gone down drastically with each advance in the

    technology.

    +ustomi-ationis provided for with the advent of programmable

    chips. 8reater customi4ation is allowed with micro)computer

    technology.

    Quality and Design improves e$ponentially during the last decade.peed of response is very competitive with each ma3e establishing

    its own service centres and online connectivities.

    *he most important observation is that all ma3es are almost at par

    in terms of product technology, quality and user)friendliness. *he

    superior or inferior quality associated with each ma3e or brand is

    fast diminishing, whereby every ma3e showed no clear advantage

    in terms of quality.

    1owever the deciding factor is the ability to provide product

    innovation fast using available technology and understanding the

    mar3et trends.

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    If a new entrant came into the industry what would he or she have to offer

    to become a mar3et leader

    *he most important factor to become mar3et leader is product

    innovation. *he new player has to capitali4e on the four dimensions of

    innovation:)

    &roductservices

    ) using latest technology a new player must be able to

    offer innovative product eg latest state)of)the art

    mobile phone with hologram pro5ection, interactive

    multi)player game or even programmable remote

    controller.

    )

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    CHAPTER 1 The Innovation Imperative

    -ase tudy Questions

    1. ookin! at the case study try and identify which of the chan!es are architectural and which are component.

    (hat are the implications for different players in terms of the likely threat to them and the ways in which they

    could respond?

    Likely threat Likely opportunity Why

    Architectural

    nno!ation

    Component nno!ation

    &layer 9 ' -opy

    right holder

    Illegal distribution and

    sharing of artistic materials.

    6oss of sales and therefore

    cannot pay out royalty

    Affiliation with computer

    companies to produce

    new low)price web)based

    products

    eg i*unes

    '@eviews and

    -ommentary

    6ooses authority andpatronage

    8eneral consensus.@educes bureaucracy and

    favoritism

    @eal time consensus madeavailable

    2n)line internetforums

    ser groupswebsites

    &layer > ' +usic

    Industry

    ncontrolled ;iral

    mar3eting! and &&

    transaction

    -heap and fast spreading

    advertising across the internet

    Incur less advertising costs

    2pen -hannel for all to

    participate.

    -hain reaction spreading of

    information

    Internet e$change -omputer

    oftware Application

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    An established

    record company

    A newcomer

    wanting to offer

    entertainment on

    the web

    A music publishing

    company

    #responsible for

    copyrights on sheet

    music, etc.%

    7reelance song

    writer

    Is the change

    competence)

    enhancing

    0o Ees 0o Ees

    ?hy +ay loose his

    business due to

    high capital outlay

    but cannot secure

    sales off the shelves

    *he web offer an

    open channel for

    business round

    the cloc3 and

    across the globe.

    0eed to affiliate

    with subscription)

    base service

    provider to create

    revenue

    Difficult to curb

    illegal distribution

    and piracy

    1ave a wider client

    base. 0ot binded

    by legal contracts

    Is the change

    competence)

    destroying

    Ees 0o Ees 0o

    ?hy +ay not be viable to

    e$ist anymore

    *he web offers

    unlimitedopportunities.

    6imited by own

    creativity only

    urvival is at ris3 2pportunity to

    e$pand worldwide

    ?hat might you do

    about this to secure

    and improve your

    position

    ;enture into e)

    business.

    &rovide for internet

    base music

    distribution. /oint

    venture with internet

    service provider

    -apitalise on viral

    mar3eting

    tudy into e)

    distribution of

    musical digital

    formats. &rovide

    consultation and

    solicitation.

    Develop world

    music for the world

    listeners

    >. +an you map the different kinds of innovation in the case study? (hich

    were incremental and which radical/discontinuous?

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    & shifts in what people want and are prepared to pay for? r is it a mixture

    of 'oth? (hat lessons mi!ht that offer to someone wantin! to enter the

    industry as a new player? 2nd what mi!ht an esta'lish player do to

    preserve their position?

    Answer:

    *he revolution in the music industry is a result of mi$ture of the

    development of new technologies as well as changes on the demand

    side. 0ew technologies brings about changes in the delivery methods

    #process innovation%. 1owever, the shift in demand is a direct result of

    free distribution and sharing of music pieces.

    *he introduction of low)priced internet downloads has provide some

    incentives for persons involved in the musical industry. *his presents

    a benefit to the general public whereby the cost of purchasing a

    musical piece is greatly reduced. *he internet has opened up the

    possibility of participating in music business to many and at the same

    time lowering the entry barriers into the music industry. *herefore therevolution in the music industry brings about opportunities and

    possibilities to everyone.

    6essons for the new player:

    i. must have talent

    ii. innovative mar3eting

    iii. go global through internet

    iv. use creativity to innovate in terms of product or services,

    innovative processes, innovative introduction or lauching of

    products and strive for paradigm innovation or creating a new

    trend.

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    6essons to to the establish player:

    i. must have creativity

    ii. innovative mar3eting

    iii. continuous improvement in quality music materials and quality

    recordings

    iv. search for new talents and business related technology

    v. provide for motivational and improvement courses to staffs

    vi. establish 5oint)ventures with I* service provider

    vii. engage competent consultants to provide guidance

    viii. establish research team or unit within the establishment.

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