INLETS & CARRIAGE HOMESTELECOM CONTRACT

VIDEO STREAMING

Richard ArenaChair, Technology Committee1 March 2019

AGENDA

Welcome – Introductions – Discussion Areas Technology Committee Members and Mission Current Contract Highlights Telecom Market Update Telecom Contract Renewal in 2019 Wrap-up – Conclusions / Recommendations

“Video Streaming” Demonstration

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COMMITTEE MISSION & MEMBERS

Committee Mission: Seamlessly and easily introduce technology into the Inlets community to make life easier, facilitate communications, save individuals and community money.

Members: Rick Arena (Chair) Rob Diekroger Lynne Fales Daniel Gaudry Stephen Kelly

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FRONTIER CONTRACT – BULK COMMERCIAL OFFERING

The services and equipment for The Inlets and Carriage Homes Bulk Service contract include: FiOS Internet 50/50Mbps FiOS TV Preferred HD, 270+ channels, 106+ in HD Hardware:

ONT (Optical Network Terminal) – Frontier supplied 1 HD Set-Top Box – free, normal cost: $12/mo. 1 SD Digital Adapter -- free, normal cost: $10.00/mo. 1 Broadband Cable Modem / Wi-Fi Router – free, normal cost: $10.00/mo.

Price Differential Bulk Cost ~ $52/month (buying power of a ~250 unit community) Individual ~$110/month (if negotiate on own)

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FRONTIER CONTRACT - OPTIONS

Programming Extreme HD – 300+ channels, 100+ HD Cost: $5/mo.

NBA, MLB

Ultimate HD – 370+ channels, 140+ HD Cost: $15/mo. HBO, Showtime, Cinemax, Move Channel, Flix, Epix

Hardware Additional HD ($10.00) and SD ($8.00) Set Top Boxes (STB)

Digital Video recorder - DVR ($15.00)

CableCard – for your TiVO DVR or own STB ($6.00)

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FRONTIER CONTRACT – OPTIONS

Faster Internet Speeds (vary with location and promotions – short term teaser rates) 100/100 Mbps

200/200 Mbps

500/500 Mbps

1000/1000 Gigabit

Landline Phone $19.99/mo. + tax Unlimited calling to US, Canada, Puerto Rico

Calling Features

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SERVICE DIFFICULTIES

Call Frontier Bulk HOA Support: 844.660.0648 Self Diagnose

UNPLUG (shutting off is not sufficient) for 60 seconds Router, all Set Top Boxes ONT (if accessible)

Reboot all PC’s, Note Pads, Cell Phones Run www.speedtest.net Try connecting your PC directly into your router with an Ethernet

cable. Call Frontier with your findings.

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MARKET FACTORS

New technologies: 5G Cellular & ATSC3 television – faster/better Technology convergence

4K Televisions – now in 1 of 3 US homes, majority TV’s now sold Content now available: Netflix, cable offerings, BluRay, Olympics

Carriage fee fights between providers (ESPN, HBO, TV stations etc.) and cable companies

Decline of Satellite providers (DirecTV, Dish) “Cord Cutting” – consumers no longer paying for cable

Free OTA television and Streaming

Internet only bulk telecom contracts – no cable TV service NOT AN OPTION FOR INLETS

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CONTRACT STATUS

Current contract for both Inlets and Carriage Homes expires in September

Current cost ($52 for TV & Internet) is still very competitive Negotiated price freezes

Current pricing offers for similar package by Frontier in $60 -$70

Comcast in same vicinity (or more)

Important note – current Frontier contract does NOT include Over-the-Air (OTA) carriage fees from local TV stations.

Fiber-to-the-Home (FTTH) important advantage

Expect price increase in next contract

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COMCAST ANALYSIS

Capacity constrained

Steals “bits” from cable channels for Internet & phone service

Major parts of network still copper wire (coaxial cable) vs. fiber

HBO channel comparison (Showtime, Cinemax similar): Comcast: 1 High Definition, ~ 6 Standard Definition

Frontier: 14 High Definition, 14 Standard Definition

Weather Channel

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WHAT DO YOU WANT ?RJA

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VIEWING FRONTIER PREMIUM MOVIE CHANNELS WHEN NOT AT HOME…

What you need: Frontier Username (login e-mail address) & Password (use for paperless

billing, or to check settings

You are entitled to free @frontier.com e-mail account If you don’t have one, get one if only for this feature.

Go to content provider (e.g. HBO, Showtime, USA Network, Epix, etc.) and login with your Frontier Login.

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STREAMABLE CHANNELS

Prime HDFiOS® TV Local Package included. Additional subscriptions may be added.A&E 181/681 HDAccuWeather 119/619 HDAMC 231/731 HDAmerican Heroes Channel

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Animal Planet 130/630 HDASPiRE TV 272AWE 169/669 HDBBC America 189/689 HDBeauty IQ 143beIN Sports 596 HDBET 270/770 HD

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TV

www.hbogo.com

www.epix.com

www.usanetwork.com

www.showtimeanytime.com

HARDWARE FOR VIDEO (TV)

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SONY “SMART” TV – RECEIVES VIDEO FROM SET-TOP-BOX, INTERNET, ANTENNA

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SOFTWARE SERVICES FOR VIDEO (TV)

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CONTACT INFORMATION

Richard Arena Chair, Inlets Technology Committee 152 Inlets Blvd; Nokomis FL 34275 rjarena@arcsyst.com Office: (941) 227-9646 Mobile: (617) 966-9664

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WHAT IS CUTTING THE CORD?

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THREE WAYS TO CUT THE CORD

Cable television

Wireline phone

Cable modem internet

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LANDLINE PHONE OPTIONS

Cable TV phone (expensive - $30/month)

Wireless (Cell phone) only May not have a local area code

Internet phone (best value $2 to $9/month) MagicJack

Vonage

Requires wired internet

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MAGICJACK & VONAGE

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CABLE TV OPTIONS

OTA (Over the Air) television – antenna on roof Inlets can receive stations in Tampa, Sarasota, Ft. Myers

“Free TV” only, not ESPN, CNN, Fox, HBO, etc.

Satellite TV (DirecTV, Dish) In some instances, may be cheaper than cable

Very good sports options – NFL Sunday Ticket

Internet TV (Hulu, Netflix, Amazon Prime) More on this later

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OTA TV STATIONS NEAR INLETS

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TIVO DVR (DIGITAL VIDEO RECORDER)

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Tivo’s can replace cable boxes and DVR’s . Require renting a cablecard from cable provider,

ROKU HARDWARE

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INTERNET – KEY TO CUTTING THE CORD

Internet is key to nearly all cord cutting Cable modem

Satellite (expensive and relatively slow)

Cellular (4G today, 5G in new three years)

Only buy what you need (a la carte)

Think ahead when purchasing technology – future-proofing

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RECOMMENDATIONS

Internet service is a must – as fast as you can afford 15 Mbps min, 50 Mbps recommended, 100 Mbps optimal

When remodeling home, run Cat 6e cable to all TV’s, PC’s, A/V

Buy “Smart” products – TV’s, appliances, HVAC, etc.

Shop smart A la carte premium movie and sports channels

Purchase own cable boxes

Buy products that talk to each other

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INTERNET BENEFIT TO RESIDENTS

Monitor the home with CCTV cameras Turn lights off and on Open the garage door and unlock the front door Change thermostat in all zones, Open/close drapes and hurricane shutters Activate/deactivate security system. Check alarms. Video phone call - see grandkids, not just speak to them. FROM ANYWHERE IN THE WORLD!!!!

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INTERNET SPEED CHECK

Go to computer or note pad

Start browser (e.g. Chrome, Internet Explorer, Edge, Safari, etc.)

Type in www.speedtest.net Hit GO

Program will give both upload and download speeds

Should both be at least 50 Mbps if connected by wire (Ethernet cable) to router. Wireless Wi-Fi speeds may be a bit slower

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SUGGESTIONS & RECOMMENDATIONS

Internet is a utility – no need to shut off when you leave Consider adding capabilities to monitor your home when away

May not make sense to turn phone off either – phone options

Pay a little extra and buy a 4K “Smart TV” when time to replace Basically a “computer”. Great graphics, limited memory. Hardwire if possible

Improve streaming options

DVR users – Consider buying TiVO, versus renting from Frontier – media is yours.

Alexa, Siri, Cortana – be careful what you ask for.

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LET’S TALK ABOUT E-MAIL…

Nearly 500 Inlets / Carriage Homes residents are e-mail capable But less than 70 have agreed to have e-mail published Why is e-mail different than phone number? FL law -- need affirmative reply from you to use your e-mail address Quicker, easier, cheaper communications method vs snail mail, bulletin boards, ads. Other options and capabilities become available

GoogleGroup e-mail lists, e.g. technology-inlets@googlegroups.com, etc.

Discussion boards

Please reconsider giving other Inlets residents permission to use your e-mail For personal use ONLY. Cannot be used for solicitations or marketing Ways to further minimize exposure, e.g. Aliases. Seminar?

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FRONTIER HARDWARERJA

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ONT’s Router

Set Top Boxes