initial proposal presented to national centre for the ... _from_ilikecake... · initial proposal...

Initial Proposal

Presented to National Centre for the Protection

of Older People

for the design and development of the website

www.ncpop.ie

Prepared by

Vivienne Trulock

Managing Director

Ilikecake Limited

124 Kennelsfort Road

Palmerstown

Dublin 20

01 675 4000

www.ilikecake.ie

26 August 2009

Prepared for

National Centre for the Protection of Older People

Catherine Tormey

Research Administrator,

National Centre For the Protection of Older People,

Room B1.13A, Research Unit, School of Nursing,

Midwifery & Health Systems, Belfield, UCD, D4

[email protected]

+353 (0)1 7166467

Ilikecake Limited, accessible website design

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Table of Contents

Table of Contents ........................................................................................................................................................... 2 1 About Ilikecake Limited................................................................................................................................................ 4

1.1 Company Details................................................................................................................................................... 4 1.2 Company Name .................................................................................................................................................... 4 1.3 Company Address ................................................................................................................................................ 4 1.4 Primary Contact Details ........................................................................................................................................ 4 1.5 Company Background & Ethos ............................................................................................................................. 4 1.6 Evidence of Quality Standards.............................................................................................................................. 5

1.6.1 Vivienne Trulock – Project Manager & Lead Developer ................................................................................. 5 1.6.2 Dave McDermott - Designer ........................................................................................................................... 6 1.6.3 Jason Hardy - Developer................................................................................................................................ 6

1.7 List of relevant recent work ................................................................................................................................... 7 1.8 Referees ............................................................................................................................................................... 8

1.8.1 Cheshire Ireland www.cheshire.ie .................................................................................................................. 8 1.8.2 UCD Office of the Director of Access www.ucd.ie/access .............................................................................. 9 1.8.3 The Dept. of Justice, Mental Health Criminal Law Review Board www.mhclrb.ie ........................................ 11

2 Client’s Requirements ............................................................................................................................................... 12 2.1 Items Requested in ‘Request For Tender’ Document ......................................................................................... 12

2.1.1 Design & Aesthetic Changes........................................................................................................................ 12 2.1.2 High Resolution Images ............................................................................................................................... 12 2.1.3 Content Management System (CMS)........................................................................................................... 12 2.1.4 Image Display............................................................................................................................................... 13 2.1.5 Large Text Options ....................................................................................................................................... 13 2.1.6 Template Modification via CMS.................................................................................................................... 13 2.1.7 Statistics Package ........................................................................................................................................ 13 2.1.8 Article Search Facility ................................................................................................................................... 14 2.1.9 Video, Audio & other file types ..................................................................................................................... 14 2.1.10 Search Engine Submission ........................................................................................................................ 15 2.1.11 Accessibility ................................................................................................................................................ 15 2.1.12 Search Facilities ......................................................................................................................................... 15

2.2 Items Included as Standard ................................................................................................................................ 15 2.2.1 Valid Code (XHTML & CSS)......................................................................................................................... 15 2.2.2 Cross Browser Compatibility ........................................................................................................................ 15 2.2.3 Externally linked CSS style sheets ............................................................................................................... 15 2.2.4 Copyright ...................................................................................................................................................... 15 2.2.5 Confidentiality ............................................................................................................................................... 16 2.2.6 Cross Platform Compatibility ........................................................................................................................ 16 2.2.7 Legal............................................................................................................................................................. 16

2.3 Items Recommended by Ilikecake. ..................................................................................................................... 16 2.3.1 Print Friendly Style Sheets ........................................................................................................................... 16 2.3.2 Support / Maintenance ................................................................................................................................. 16 2.3.3 Google Map.................................................................................................................................................. 17


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2.3.4 Fade-In-Out Animations ............................................................................................................................... 17 2.3.5 Lightbox Gallery ........................................................................................................................................... 17

3 Development Schedule ............................................................................................................................................. 18 4 Costs ......................................................................................................................................................................... 19

4.1 Costs for Items in ‘Request for Tender’ Document ............................................................................................. 19 4.2 Costs for Items included as Standard ................................................................................................................. 19 4.3 Costs for Recommended Items........................................................................................................................... 20

5 Appendix ................................................................................................................................................................... 21 5.1 Viva CMS Screen Shots...................................................................................................................................... 21

5.1.1 Sample Screen 1: View Website Pages, Select Page to Edit, Delete, Remove from Listing, Rollback, Add

New Page, Assign Existing Page .......................................................................................................................... 21 5.1.2 Sample Screen 2: Add Existing Page to CMS Listings................................................................................ 22 5.1.3 Sample Screen 3: Page Editor .................................................................................................................... 23 5.1.4 Sample Screen 4: Add & Upload Documents (pdf, doc etc) ........................................................................ 24 5.1.5 Sample Screen 5: User Admin – View users, Add User, Edit User Settings, Lock User Account, Delete

User....................................................................................................................................................................... 25 5.1.6 Sample Screen 6: News Admin – Add News Items, Display in News, Display in News Archive, Upload

News Images......................................................................................................................................................... 26 5.2 Hosting Information Security ............................................................................................................................... 27 5.3 Insurance Cover.................................................................................................................................................. 28 5.4 Tax Clearance Certificate.................................................................................................................................... 29


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1 About Ilikecake Limited

1.1 Company Details

Company Number: 409434

VAT Number: IE 6429434E

1.2 Company Name

Ilikecake Limited

1.3 Company Address

124 Kennelsfort Road, Palmerstown, Dublin 20, Ireland

1.4 Primary Contact Details

Phone: +353 – (0)1 – 675 4000

Email: [email protected] & [email protected]

Website: www.ilikecake.ie

1.5 Company Background & Ethos

Ilikecake limited would like to thank you for taking the time to read this proposal.

Ilikecake limited is a young company which designs and develops websites on a day to day basis. They are

keen to expand their client base and are very excited at the prospect of partnering with National Centre for

the Protection of Older People in the development of a new website focusing on providing timely access to

information relating to National Centre for the Protection of Older Peopleand its services.

Ilikecake limited is capable of and prepared to undertake all necessary design and development work for

National Centre for the Protection of Older People. Ilikecake limited have a proven track record of delivering

on projects within the agreed budget and timeframe.

Should Ilikecake be selected to undertake the redevelopment of this website they would ask for a true and

accurate testimonial of their standard of work and their commitment to the project.

Ilikecake limited is a website design and development company specialising in accessible website design to

facilitate every user of the internet, no matter their disability, to be able to fully use each website and service.

Since its incorporation in 2005 all of the websites which it has built have been accessible to a minimum of AA

compliancy to W3C WAI WCAG 1.0 Guidelines thus fully compliant with Irish and European Law.

Ilikecake was founded by Brendan Spillane and Vivienne Trulock. Its main focus is to provide organisations

with websites that fulfil all of their needs while being accessible to people with disabilities.


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Since its foundation clients of Ilikecake include, amongst others, The Department of Justice, Cheshire

Ireland, Ballyfermot College of Further Education, Royal College of Surgeons, FAS, University College Dublin and North Tipperary County Council.

Ilikecake Limited also works with numerous small Voluntary, Charity and Disability focused organisations.

Ilikecake have provided a full statement of experience in this tender document with referee contact details.

1.6 Evidence of Quality Standards

Ilikecake limited and its staff are members of organisations such as the

• Irish Design for all eAccessibility Network • European Design for all eAccessibility Network • Institute of Design and Disability • Institute of Leadership and Management • The Guild of Accessible Website Designers • The Disability Federation of Ireland

The company is also registered with the Data Protection Commissioner as a Data Processor.

Our key people working on this project (listed below) are all very experienced in this type of development.

1.6.1 Vivienne Trulock – Project Manager & Lead Developer

Vivienne Trulock is an MD and co-founder of Ilikecake limited.

Vivienne’s primary Degree is in Science from National University of Ireland Maynooth in County Kildare,

Ireland, where she graduated with Distinction and attained first place in her Degree year. Following this

Vivienne went to work for 2 years in the Neuro-Psychiatric Genetic Laboratories in Trinity College Dublin.

Vivienne then took up a job for 5 years teaching website design and multimedia in Ballyfermot College of

Further Education.

In September 2004, Vivienne took a one-year sabbatical and went to Napier University in Edinburgh to

undertake and successfully complete a Masters with Distinction in Interactive Technologies for E-Commerce.

As part of her Masters Vivienne completed a dissertation titled “A Comparative Investigation of the

Accessibility Levels of Irish Websites” which can be found on the company website. This dissertation follows

on from the WARP study by Dr Barry McMullen of DCU and charts the improvement in the accessibility of

152 Irish websites. Overall Vivienne obtained a D3 (85- 90) in this with her Viva obtaining a D5 (95+).

This is the biggest and most recent study of its type in Ireland. Ilikecake limited has published a white paper

on this topic for the Irish Internet Association.

Vivienne’s role in Ilikecake is primarily as a technical accessibility developer and as a designer. Vivienne also

does consultancy work in the area of accessible website design and Accessibility Auditing.


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Vivienne is a member of IRL-DeAN the Irish Design for all eAccessibility Network and is also a member of

GAWDS, the Guild of Accessible Website Designers.

1.6.2 Dave McDermott - Designer

David McDermott is Lead Visual Concept designer for Ilikecake.

He began his education in Interactive Multimedia Production in Ballyfermot College of Further Education and

obtained a distinction profile. He followed this with a 2 year HND in Multimedia also in Ballyfermot which he

successfully completed in 2006.

After this David decided to focus on visual design and went to study at the School of Art and Design in

Wolverhampton UK. Here he achieved a BA HNS in Graphic Communication. His specialist subjects

included Design for Multimedia and Editorial and Print Design.

When David returned to Ireland he worked as a freelance designer for such companies as Titan International

where he worked on advertising campaigns for such organisations as Dublin Bus and O2.

Recently Dave started working with Ilikecake Limited and has since made himself indispensable to the

internal workings of the company. Dave works with existing and new clients in the day to day operation of the

company. This has been so successful that Dave has now been put in charge of corporate rebranding of

Ilikecake Limited which includes the website, brochures and all stationary.

As a result Dave is finding himself in constant demand as a designer, animator and consultant with clients for

all their design requirements.

Dave recently pioneered a range of design packages to suit all the different sizes of organisations which

Ilikecake work with on a regular basis.

His work includes web design, animation, illustration and print design.

1.6.3 Jason Hardy - Developer

Jason Hardy is the newest member of the Ilikecake team.

Jason has been working in Web Development for 4 years. His particular skills lie in PHP coding, although he

is also proficient in many other languages including JavaScript, ASP & Actionscript.

Jason is a Microsoft Certified Technology Specialist, Microsoft Certified Office Specialist and is a

Macromedia Certified Developer. He has also partially completed the Microsoft Certified Professional

Developer qualification.

Recently, work completed by Jason for Ilikecake clients include the development of an events calendar

system, the addition of additional markers to Google maps and the development of various database related

facilities, including Content Management Systems.


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As a result of the increasing needs for dynamic facilities on client websites Jason works directly with clients

to enable him to fully understand their needs and to develop solutions that best fit their requirements.

Although only having recently joined Ilikecake Limited, Jason has quickly become a core part of the team.

The new facilities being developed by Jason are enabling Ilikecake to offer each of their clients an increased

range of services.

1.7 List of relevant recent work

Ahead www.ahead.ie

Dyspraxia Association www.dyspraxia.ie

An Coimisineir Teanga www.coimisineir.ie

Care Alliance Ireland www.carealliance.ie

Fas - Open Access Project www.openaccessproject.ie

Flagler Films www.flaglerfilms.com

UCD Clinton Institute for American Studies www.ucdclinton.ie

Ogras www.ogras.ie

Okenjo www.okenjo.ie

Care Local www.carelocal.ie

Visual Arts Centre www.visualartscentre.ie

(RCSI) Global HIV/AIDS Initiatives Network www.ghinet.org

Community ICT www.communityict.ie

Buckley Iron Works www.buckleyironworks.com

Gateworks Automation www.gateworksautomation.ie

Ballyfermot College of Further Education www.bcfe.ie

Cneasta www.cneasta.ie

SmokeDodgers www.smokedodgers.ie

Cheshire Ireland www.cheshire.ie

University College Dublin Office of the Director of Access www.ucd.ie/access

SENTech www.sentech.ie

SAOL Drug Project www.saolproject.ie

Department of Justice Mental Health Criminal Law review Board www.mhclrb.ie

Undercast (internet radio station) www.undercast.ie

Accessibility Audit on North Tipperary County Councils websites X 5

• Tipperary North County Council • North Tipperary Childcare Committee • Nenagh Town Council • Templemore Town Council • Thurles Town Council


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1.8 Referees

1.8.1 Cheshire Ireland www.cheshire.ie

Cheshire Ireland, in partnership with the Health Services Executive,

provides a range of supported accommodation, respite and other services to

adults with physical disabilities. Their mission is to provide quality, person-

centered services which facilitate people with disabilities to live a life of their

own choosing.

Ilikecake were contacted by Cheshire as a result of a recommendation from

another client. After meeting with Cheshire and demonstrating their abilities,

Ilikecake were contracted to redevelop the Cheshire website.

The new website needed a complete overhaul from the old site. This included both design and content. A lot

of work was out into the information architecture of this site to ensure that each user would be able to find

their information as quickly as possible. To this end a lot of outdated information and unnecessary content

which has been added over the years was removed.

Ilikecake were also contracted to develop new features such as search facilities, news areas and a staff

Intranet. The intranet allows selected staff to go online from any computer with an internet connection for a

centralized data center. The administrator of this intranet is able to give new members access and to change

the level of access of existing users.

Significant work was also undertaken on the Information Architecture of the site and the management of the

existing content.

Delivery time

Ilikecake limited developed this website in 8 weeks

Since the original development Ilikecake have been commissioned to undertake further work on the Intranet

and also to include a Forum facility for internal staff communication.

Reference

Genevieve McNally

[email protected]

Cheshire Ireland, Central Office, Block 4 Bracken Business Park, Bracken Road, Sandyford Industrial Estate,

Dublin 18

T: 01 - 2974100

F: 01 - 2052060

E: [email protected]


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1.8.2 UCD Office of the Director of Access www.ucd.ie/access

Project Details

University College Dublin is currently redeveloping all of their websites to

provide continuity in design, accessibility for people with disabilities and a

better marketing presence. This was the first of the UCD websites to be

redeveloped and there was much looking in at the project from other

departments to see how it was to be undertaken. As part of the

development Ilikecake Limited was expected to advise their client the best

methods of implementing staff Login areas for the posting of staff only

documents, and the creation of Dynamic Survey Facilities so that each

department could, at the click of a button, put a different student survey

live on their own section homepage. This information would then be

reported to a backend database which would store the information year on

year and allow the staff of each department to rate student satisfaction with their service.

Ilikecake Limited was selected for this redevelopment after a very competitive tendering process from some

of the biggest and most innovative website development companies in Ireland.

Size of Site

As part of this redevelopment there has been some top level reorganisation of the UCD website and the new

Office of the Director of Access now contains 3 other websites, Disability Support Services, Mature Students

and New ERA along with their own website.

Delivery time

This website was developed in two Phases. The first part of the website despite its size was developed in

just 5 weeks, this included coming up with new designs which had to comply with the UCD design guidelines.

The website was also to have a higher than normal level of accessibility also adding to the work load.

The second Phase of the website involved the creation of the dynamic Search facilities which will report to

each section contact within the website the levels of student satisfaction. The below diagram is an

Information Architecture (IA) map of the final workflow.


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(Example of UCD Dynamic Survey Facilities)

Reference

I have dealt with Ilikecake Ltd on the development of the UCD Office of the Director of Access website.

During which time they have redesigned the Access website to the highest possible levels of accessibility, on

time and on budget.

One of the main considerations in choosing Ilikecake was the very personal service you receive from their

design team, queries and updates where prompt and professional, they took a lot of the hassle out of the

process and delivered an excellent site with all the functionality and accessibility we required. It was a

pleasure working with Brendan and Vivienne on this project.

I can confidently recommend Ilikecake ltd to anyone requiring Website design service.

Yours faithfully

Ted Harvey Msc

Assistive Technology Officer

UCD Disability Support Services

017167671

Website: www.ucd.ie/access


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1.8.3 The Dept. of Justice, Mental Health Criminal Law Review Board www.mhclrb.ie

The Mental Health Criminal Law Review Board contacted Ilikecake to submit a quotation on the development

of an 8 page website which had to be AA accessible. It was upon receiving this quotation which included a

development solution and information on accessibility that the MHCLRB decided that Ilikecake knew what

they were talking about when it came to developing accessible websites.

Project details

The aim if this website is to give the public information on the role and the workings of the Mental Health

Criminal Law Review Board. The proposal of Ilikecake limited was selected from 3 other companies as the

best solution to fit the needs of MHCLRB.

This site is all about the user, particularly clarity and ease of use.

Design and accessibility compliance

The most important aspect of this development was that it was very user friendly. The main function of this

site was to display content to the user in an easy to use manner. It was also important that the navigation of

this site be kept simple and the user was to feel that there was no information they has not seen. For this

reason a simple 2 level navigation structure was used with all pages accessed from the home page.

This website is accessible to Priority 1 and 2 of the WCAG Guidelines (Level AA).

Referee

“I commissioned Ilikecake to design the Mental Health (Criminal Law) Review Boards website having found

them to be the most professional and cost-effective company to deal with from a number of different

companies I had contacted. I was not to be disappointed. I knew little about website design however I was

guided through every step by Brendan. I now have a final product I had envisioned only in my head a

number of weeks ago. I was guided step by step through the design stage and all questions and queries I

had, however small, were dealt with immediately. I was able to carry on with my own job, leaving everything

in the capable hands of Brendan and Vivienne. I felt Ilikecake met my needs first and that that they are very

much customer orientated. I would have no problem recommending Ilikecake and I wish Brendan and

Vivienne every success for the future.”

Shane P. O'Callaghan

Mental Health Criminal Law Review Board

01 6696898


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2 Client’s Requirements

2.1 Items Requested in ‘Request For Tender’ Document

2.1.1 Design & Aesthetic Changes

National Centre for the Protection of Older People is very aware of first impressions and they are looking for

their website to be designed and developed to make it user friendly, professional, attractive and generally a

good resource to use.

While a full redesign is not being considered at this time, the following Aesthetic Changes shall be

undertaken

1. The placing of the name; ‘National Centre for the Protection of Older People’ under the NCPOP

logo in the top banner. Also, if there is a requirement to do so, this name may need to be placed as

gaeilge also.

2. The proportionate re-shaping of the UCD and HSE logos and of the centre photos and writing.

3. Suggest centring the newly designed NCPOP logo at the top of the page.

4. The creation of hyperlinks from these logos to the UCD and HSE websites respectively.

5. The search tool to be made more easily identifable

2.1.2 High Resolution Images

National Centre for the Protection of Older People has an existing logo which Ilikecake will utilise in the

development of the website. This will be recreated to produce a high quality vector source file which can be

used for print and web etc.

All website design elements, imagery and custom artwork are the property of National Centre for the

Protection of Older People upon receipt of payment.

2.1.3 Content Management System (CMS)

This should

1. be installed as part of the web development

2. have supporting documentation

3. have training given

4. allow photo uploading

5. allow additions to the navigation

6. allow updating of news items & events

7. allow addition and linking of PDF documents

A Content Management System (CMS) will be put in place which will allow the administrator of the website to

update the content of the website pages with information when they need to.


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This content management system will be capable of outputting code which is compliant with the W3C WAI

WCAG 1.0 Accessibility Guidelines. This CMS will allow the website administrator of a site to edit the website

using a piece of software which is effectively a hybrid of Microsoft Word and Internet Explorer.

The CMS is only available to authorised staff of National Centre for the Protection of Older People.

The Content Management System allows the user to edit each page, add new content, images, and

documents. They are also able to edit the navigation, add new pages and any news area of the site.

This system does not require any installation on a client’s computer or server. In most cases because of its

simplicity and most peoples’ proficiency with word processing programs such as MS Word, it therefore

requires very little or no training. Ilikecake will however provide assistive training to the administrator of the

website. Over the phone support will also be available following this.

Sample CMS screens can be seen in the Appendix.

2.1.4 Image Display

On the ‘Resources’ page and other pages, the uploading and display of uniform sized images using the

current system is difficult. This makes the page appear untidy. The new CMS and page design will allow

users to more easily place images, enabling the site to have a finished cohesive feel.

2.1.5 Large Text Options

Style sheets can be provided to allow users to enlarge text easily via text increase buttons.

SEE EXAMPLE: http://www.bcfe.ie

2.1.6 Template Modification via CMS

“It would be useful for us to be able to access the site background template to enable changing the

site’s permanent fixtures (e.g. the photos, the banner, the colour scheme etc.) ourselves as and

when needed. “

Ilikecake recommend that a maintenance agreement be put in place to enable these type of changes,

particularly as there is nobody with a design background available in-house (see Maintenance rates in Costs

section). We can however, build in a facility where the main header image can be updated easily using the

CMS, or we can put in place a random image facility here which will display one of a selection of images

when a page is viewed. This will allow the site to appear fresher, with minimum effort.

2.1.7 Statistics Package

National Centre for the Protection of Older People currently owns the www.ncpop.ie domain. Should National

Centre for the Protection of Older People require, Ilikecake Limited can host the new website with Hosting

Ireland, and make available the statistics package described in more detail below.

Hosting Ireland is an Irish owned company with a support centre in Waterford. They operate excellent support

service over extended hours and due to this Ilikecake have continued to host all of their websites with them.


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Information regarding Ilikecake hosting arrangements and security is in the appendix.

A statistics package is available as part of the hosting which will

give National Centre for the Protection of Older People a full

breakdown of how many visitors a site is receiving. The Statistics

package also gives in depth breakdowns of other information such

as

How long they stay on the site

What browser they use to look at the site

What are the most visited pages

What type of computer they used to look at the site

e.g. PC or Mac

What are the most common words users search for

when they find the site e.g. “voluntary supports Ireland”

Which pages are the most visited.

This system is only available to the Administrators of National

Centre for the Protection of Older People.

All Statistic Information is also archived for 1 year to look for trends

in visitors.

At least one Admin contact within the organisation is to have access and basic training in the backend control

panel of their server hosting account. C-panel is the software Ilikecake will most likely use to give the

administrator access to the backend of the site. This is a graphical interface to allow access to such features

as usage statistics and email preferences.

Google Analytics can also be put in place.

2.1.8 Article Search Facility

Ilikecake can put in place a MySQL database which will hold details of pdf articles: Author, Title, Publication

Date, Journal Name, Reference, Link, Keywords, Summary, Conclusion etc as needed. The article database

will be searchable, on agreed fields, and will also have article upload, input, update, & delete admin facilities.

A search return and display page will also be created.

SEE EXAMPLE: http://www.ghinet.org/database.asp

2.1.9 Video, Audio & other file types

The CMS we provide will allow you to upload and link to various audio & video file types, and other file types

including zip, ppt etc. You can also embed videos from YouTube and other sources using the Edit Source

option. Please note that most servers have a file size upload limit of 2MB, but this can normally be changed

on request (Videos are generally large file sizes).


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2.1.10 Search Engine Submission

Upon completion, the site will be submitted to major search engines and directories, such as Google, Yahoo,

MSN and DMOZ.

Our accessible websites have a proven track record in improvement of hits to sites. Specific details can be

provided upon request, with the permission of our current clients.

Ilikecake can also advise on Internet Marketing issues, link exchange etc.

2.1.11 Accessibility

Although a complete redesign is not being undertaken, Ilikecake will create all new code on the website to

be compliant with W3C WAI WCAG 1.0 in line with Irish Government and European Union Accessibility

Legalisation.

Should any infringement of the guidelines subsequently be discovered in the work of Ilikecake limited we will

undertake all necessary corrective changes free of charge.

2.1.12 Search Facilities

Although there is a search facility in place, removing the site from the Joomla environment it is currently in

will disable it. Ilikecake can add a Google search facility to the website to replace the current one. The

search will only search www.ncpop.ie unless other domains are also required to be searchable.

SEE EXAMPLE: http://www.macrobuilding.ie (searching only this URL)

SEE EXAMPLE: http://www.bcfe.ie (searching 3 domains: bcfe.ie, bcfe.net/moodle, and bcfe.comedio.org)

2.2 Items Included as Standard

2.2.1 Valid Code (XHTML & CSS)

As standard, all XHTML markup is valid XHTML 1.0 Strict unless National Centre for the Protection of Older

People’s requirements dictate otherwise. As standard, all CSS markup is valid CSS2 unless National Centre

for the Protection of Older People’s requirements dictate otherwise.

2.2.2 Cross Browser Compatibility

Ilikecake will take into account cross Browser compatibility when developing this website. As standard

Ilikecake design for Internet Explorer 6 & 7; Fire Fox 3; Safari, Opera and Chrome. All websites are tested on

all browsers on both PC and Mac at a range of aspect ratios.

2.2.3 Externally linked CSS style sheets

As standard Ilikecake always use externally linked style sheets which enable easy modification and updating

of the site, as well as facilitating print and text increase styles.

2.2.4 Copyright

Ilikecake limited can confirm that copyright for any changes, or additions, to the website is the property of

National Centre for the Protection of Older People upon payment.


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Upon completion of the website all source code, images and any other material used in the development of

the website is to be handed over to National Centre for the Protection of Older People on CD.

2.2.5 Confidentiality

Ilikecake limited as an agent of National Centre for the Protection of Older People will act with the highest

level of discretion as they do with all of their clients. Ilikecake Limited is also registered with the Data

Protection Commissioners in Ireland as a Data Processor.

2.2.6 Cross Platform Compatibility

Not all websites are viewed on high end computers, and some users’ machines would struggle with a lot of

graphic or video elements. Ilikecake ensures that all their websites are designed to function on low spec

computers. Ilikecake websites are also cross platform compatible which means they will work across varying

technologies such as PCs and Mac.

2.2.7 Legal

Ilikecake can include any legal information which National Centre for the Protection of Older People require

on the site. Ilikecake Limited can also provide standard Legal information in word document form as to the

client or to their solicitors which can then be modified as necessary for inclusion (Privacy Policy, Disclaimer

etc).

2.3 Items Recommended by Ilikecake.

2.3.1 Print Friendly Style Sheets

A print style sheet can be put in place to ensure that the content of the site prints out with no excess waste of

paper and to ensure that the content is presented in a clear and concise manner on the printed page. In most

cases we would turn off the navigation, header & footer.

SEE EXAMPLE: http://www.coimisineir.ie (View File > Print Preview)

2.3.2 Support / Maintenance

As part of any development Ilikecake limited provide full support to each client for any issues which may

arise as part of the original development.

To ensure that the new website is kept up to date and performing for National Centre for the Protection of

Older People a support package can be put in place. We would recommend maintenance of 1 hour every

month initially. This time may be used to advise on CMS & database Issues, make modifications to the site,

search engine optimisation etc as required by National Centre for the Protection of Older People. Support

time can also be used to ensure the accessibility of the website even where a CMS is in place.

The majority of updates are undertaken within 24 to 48 hours depending on the complexity. In many cases

the updates are undertaken within a few hours.


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Ilikecake are available for phone and email support as required by National Centre for the Protection of Older

People.

National Centre for the Protection of Older People will receive maintenance statements from the Ilikecake

Project Management System throughout the year detailing all requested and non-requested services carried

out on the site. This details each job with a job reference number & time stamps of when the job was

undertaken etc.

Any time not used by National Centre for the Protection of Older People is carried forward indefinitely and

may be used to undertake any service which does not involve third party development.

2.3.3 Google Map

A Google map to National Centre for the Protection of Older People can be placed on the site. This can also

include markers for other locations of regular activity. Additional information can be placed in information

bubbles which open on clicking a specific marker. This normally includes address, phone, email, and a

picture, either of the front of the premises, or a logo.

SEE EXAMPLE: http://www.dyspraxia.ie/contact.php

2.3.4 Fade-In-Out Animations

Photos which fade in and out can be placed on the site’s home page. This is a quick and easy way of

allowing users to easily see a broad range of activities National Centre for the Protection of Older People is

involved in. These can also be linked if required to pages deeper inside the site.

SEE EXAMPLE: http://www.dyspraxia.ie

2.3.5 Lightbox Gallery

A Lightbox gallery can be placed on the site. This will allow users to click on a thumbnail image, and open a

larger image to view. The larger image is superimposed on top of the site, which is slightly faded out. Users

can navigate from one large image to the next via next and back buttons.

SEE EXAMPLE: http://cdshoes.ie/gallery.htm

SEE EXAMPLE: http://www.adstormax.com/gallery.php


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3 Development Schedule This is a proposed schedule, and exact deadlines can be arranged in consultation with National Centre for

the Protection of Older People, or around National Centre for the Protection of Older People’s requirements.

Anticipated 6 Week Design & Development Schedule C – Client, I – Ilikecake

Phase Sep 7 Sep 14 Sep 21 Sep 28 Oct 5 Oct 12

Initiation I

Aesthetic Changes,

High Res Images, Large

Text Facility

I I

Forward Content for

Article Database

C C

Add Header Image

Modification Code

I

Create Article Database I

Integrate CMS I

Sign off Changes C

Final Accessibility

Check

I

Search Engine

Submission

I

Send copy of Site on

CD

I


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4 Costs National Centre for the Protection of Older People is looking for complete costs of the website and overall

project so they may accurately work within the overall organisation’s budget. All costs including and

excluding VAT are to be detailed in advance. Unless outside of the submitted proposal there is no increase

in costs for work completed.

4.1 Costs for Items in ‘Request for Tender’ Document

NOTE: Recurring costs are indicated in shaded areas

Item Cost each Number Total 2.1.1 Design & Aesthetic Changes €250 1 €250

2.1.2 High Resolution Images €100 1 €100 2.1.3 Content Management System

(CMS) p.a.

€395 1 €395

2.1.4 Image Display €0 Included in CMS €0 2.1.5 Large Text Options €150 1 €150 2.1.6 (Some) Template Modification

via CMS

€150 1 €150

2.1.7 Statistics Package (Hosting

p.a.)

€100 1

or

2.1.7 Google Analytics €100 1

€100

2.1.8 Article Search Facility €1200 1 €1200 2.1.9 Video, Audio & other file types €0 Included in CMS €0 2.1.10 Search Engine Submission €100 1 €100 2.1.11 Accessibility €0 Included as standard (on

new code)

€0

2.1.12 Search Facilities €200 1 €200

SUB TOTAL €2645

VAT @ 21.5% €568.68

TOTAL inc VAT €3213.68

4.2 Costs for Items included as Standard

Item Cost each Number Total

2.2.1 Valid Code (XHTML & CSS) €0 Included as standard €0

2.2.2 Cross Browser Compatibility €0 Included as standard €0

2.2.3 Externally linked CSS style

sheets

€0 Included as standard €0

2.2.4 Copyright €0 Included as standard €0

2.2.5 Confidentiality €0 Included as standard €0

2.2.6 Cross Platform Compatibility €0 Included as standard €0


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2.2.7 Legal €0 Included as standard €0

SUB TOTAL €0

VAT @ 21.5% €0

TOTAL inc VAT €0

4.3 Costs for Recommended Items

All the below are optional, and can be included in the development or not, as needed.

NOTE: Recurring costs are indicated in shaded areas

Item Cost each Number Total

2.3.2 Print Friendly Style Sheets €100 1 €100

2.3.3Support / Maintenance €75 per

hour

12 €900 pa

2.3.4 Google Map €200 1 €200

2.3.5 Fade-In Out Animations €200 1 €200

2.3.6 Lightbox Gallery €200 1 €200

SUB TOTAL €1700

VAT @ 21.5% €365.50

TOTAL inc VAT €2065.50


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5 Appendix

5.1 Viva CMS Screen Shots

5.1.1 Sample Screen 1: View Website Pages, Select Page to Edit, Delete, Remove from Listing, Rollback, Add New Page, Assign Existing Page


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5.1.2 Sample Screen 2: Add Existing Page to CMS Listings


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5.1.3 Sample Screen 3: Page Editor


24

5.1.4 Sample Screen 4: Add & Upload Documents (pdf, doc etc)


25

5.1.5 Sample Screen 5: User Admin – View users, Add User, Edit User Settings, Lock User Account, Delete User


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5.1.6 Sample Screen 6: News Admin – Add News Items, Display in News, Display in News Archive, Upload News Images


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5.2 Hosting Information Security

Hosting Ireland use a fully firewalled network which is based in the Data Electronics data centre in Dublin.

www.dataelectronics.ie Data Electronics has achieved ISO 9001:2000 accreditation.

Security includes extensive internal & external CCTV management and Biometric access, Dual Fire

Detection, Inergen fire suppression and Extensive leak detection systems.

Power supply is redundant and in the event of power failure, a UPS (Uninterruptible Power Supply) takes

over and as well as on-site diesel generator.

Redundant connectivity is provided through multiple providers including Level (3), Tiscali and Smart Telecom

as well as via INEX.

Geographically Redundant DNS is provided for superior resolution stability.

Hosting is provided on DELL Servers with RAID 1 disk mirroring for data integrity. Data is backed up daily for

disaster recovery purposes. Automated Remote network monitoring is in place to maximise service levels.

Ilikecake limited is very aware of security concerns regarding hosting and are constituently updating their

procedures to insure its protection

Ilikecake is able to provide full access to a control panel of their hosting account to the client. Should it be

necessary, Ilikecake can also provide training in the control panel system.


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5.3 Insurance Cover

Ilikecake have in place professional indemnity insurance to the value of €250,000 through their broker

Marine and General Insurances Limited

The €250,000 is the maximum any claim can reach. This is further limited to €150,000 in the annual

aggregate in respect of the Loss if Documents and Extension

This is the standard professional indemnity insurance the company carries on day to day business. Should it

be necessary Ilikecake are willing to increase insurance cover to suit reasonable client requirements.

There have been no claims made against Ilikecake to date.


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5.4 Tax Clearance Certificate