infrastructure enablement t-systems sa (pty) · pdf filebeyond infrastructure enablement...

Infrastructure Enablement by

T-Systems SA (Pty)Ltd

Mrs Mardia van der Walt-Korsten

Chief Executive Officer

Agenda

TRANSFORM INNOVATEFIX

T-Systems

Company ProfileDT & T-Systems Strategy

CIO Challenges todayLandscape simplification

The Five Core BeliefsCloud ComputingGreen Fleet’s

The Car of the futureToll CollectMobile Enterprise

T-Systems – Deutsche Telekom’s subsidiary for major corporations.A global player with global resources.

(2009 figures)300

8.8 billion (2009 figures)

4

Deutsche Telekom delivers one-stop services and solutions: for all customer communications needs – at home, on the move and at work.

T-MobileT-Home

Deutsche Telekom.Partner for connected life and work.

T-SystemsDeutsche TelekomBusiness Customers

Work lifeHome life

T-Mobile offers cell-phone

solutions.

This division is responsible

for business customers and

provides standardized

solutions to small and mid-

sized companies.

T-Home delivers broadband

and landline phone services.

T-Systems delivers ICT

solutions for major

corporations and public-

sector organizations.

5

5 Data Centres in South Africa (Midrand, Ellis Park, Bellville, Pinelands, MegaWatt Park) with 9200 m² datacenter capacity

147 managed UNIX servers

2 600 managed Windows servers

7 735 mainframe MIPS

320 TB managed Open Systems Storage

4 International PoP’s (Midrand, Cape Town)

International Agreement between T-Systems and Africa Connectivity Partners enables SA as springboard to African countries

More than 40 International clients in South Africa on

T-Systems.Our local resources and capacity.

Information Technology Telecommunications

10 800 SAP users

127 TB managed Mainframe Storage

320 TB managed Open Systems Storage

1.4 PB backup volume under management per month

98 000 desktops supported at 590 sites country wide

4 Service Desks handling 84 000 calls per month with a 70% first call resolution

Access points across South Africa and Namibia and selected other Southern African countries (Mozambique, Botswana, Zambia, Angola)

International MPLS12 Domestic PoP’s (Johannesburg, Cape Town, Durban, Port Elizabeth, East London)

Voice services on LAN and WAN (VOIP and IPT)

More than 45 Domestic network clients (LAN, WAN management not only Internet)

Specializing in international based clients – more than half of our clients are international based

15,3 million pages printed per month

Monitor in excess of 3 000 international and 1800 local servers

950 SAN Ports 6

T-Systems South Africa.Ownership structure.

16.6%

T-Systems South Africa

Awari Investment

African Renaissance Holding

7

16.6%

13.4%

70%

T-Systems South Africa.South African successes.

8

Beyond Infrastructure Enablement

Transport Infrastructure Enhancement

ImprovedLogistics inSouth Africa

Improved EconomicActivity

Economic Growth

Advanced IntelligentValue

Agenda


T-Systems





International and Local Strategy and Focus:TSI Strategy

Sustainability &

Corporate

Responsibility

Mobile EnterpriseDynamic net-centric

Sourcing

INNOVATE Fix

Energy Health Connected Car Media Distribution

TRANSFORM Fix

Collaboration

ResponsibilityResponsibility

Security &

Governance

Sourcing

FIX Fix

Growth Quality

CompetitivenessFinancial

PerformancePeople and Culture

Agenda


T-Systems



The Five Core BeliefsCloud Computing

The Car of the futureSmart Energy Fleet managementMobile EnterpriseToll Collect

CIO Challenges today…regardless of industry

� Provide fully upward and downward scalable ICT “on-demand” services that reflect business needs, expectations and requirements

� Closely align services and capabilities with internal business customers, moving from “facing the customer” to “embracing the customer”

Focus on business

� Cope with acquisitions, mergers or reorganizations, significant business or policy changes, changes in legislation and the financial crisis

� Keep control of diversified applications, interfaces and processes based on past business requirements, cost-cutting programs

Deal with economic

necessitiespast business requirements, cost-cutting programs

� Reduce backlog of projects/requests

� Keep current KPIs with a reduced budget

� Get out of the bind where maintenance is only 20% of your job, but absorbs up to 80% of your valuable ICT budget

� Re-balance the requirements of keeping existing/legacy systems up-to-date and the demand for new resources and infrastructure

Tackle the 80/20

ratio

� Set up innovative technological initiatives to develop your organization, safeguard IT performance and create business value

Exploit innovation

Landscape simplification – the game is on…

Consolid

ate

2

Transfor

m

3

Challenges

Standard

ize

1

ate

Business Alignment vs. Efficiency – Source MITSloan Management Review*

... but a great deal of the complexity is starting with the business.

Bu

sin

ess A

lign

me

nt

13% higher

ICT costs

14% lower

Growth rate

11% are here, with:

Alignment Trap

6% lower

ICT costs

35% higher

Growth rate

7% are here, with:

ICT Enabled Growth

Bu

sin

ess A

lign

me

nt

ICT Costs

average

ICT costs

2% lower

Growth rate

74% are here, with:

Maintenance Zone

15% lower

ICT costs

11% higher

Growth rate

8% are here, with:

Well Oiled ICT

Agenda


T-Systems





FIX – TRANSFORM – INNOVATE.Cloud Services as driver of growth.

Sustainability &

Corporate

Responsibility


Sourcing

INNOVATE Fix


TRANSFORM Fix

Collaboration


Security &

Governance

Sourcing

FIX Fix

Growth Quality



COLLABORATION MOBILE ENTERPRISE SECURITY &

GOVERNANCE

SUSTAINABILITY &

CORPORATE

RESPONSIBILITY

DYNAMIC

NET-CENTRIC

SOURCING

T-Systems T-Systems T-Systems T-Systems takes T-Systems

Economic

crisis

Mass

customization

Dependency

on export

Social media

networks

Portfolio

consolidationMobility Digital Natives State

intervention

Virtualization

Web 2.0 Aging

Ecology

Based on todays megatrends, we have established five core beliefs.

T-Systems enables companies to work across enterprise boundaries and geographical borders

T-Systems ensures employees can access their data anytime, anyplace and from any device

T-Systems provides effective solutions for data security and governance

T-Systems takes corporate social responsibility seriously

T-Systems delivers flexible ICT sourcing solutions and pricing models for dynamic markets

DYNAMICNET-CENTRIC SOURCING

COLLABORATION MOBILE ENTERPRISE SUSTAINABILITY & CORPORATERESPONSIBILITY

SECURITY & GOVERNANCE

Dynamic Net-Centric Sourcing – flexible ICT sourcing solutions.

Current Cloud Focus Examples

On-demand Self-Service

Cloud Computing Definition1

-45%

Reduce Service Provisioning

Times

Reduce costs

1) Source: NIST (US National Institute for Standards and Technology)

Broad Network Access

Rapid Elasticity

Resource Pooling

Measured Service

Today

In the past

1 day existing customer

Several weeks

Technical Concept (Order to Operations)

DYNAMICNET-CENTRIC SOURCING

COLLABORATION MOBILE ENTERPRISE SUSTAINABILITY & CORPORATERESPONSIBILITY


Dynamic Net-Centric Sourcing – flexible ICT sourcing solutions.

� Premium offer for business critical

� Simple virtualized hardware for

Private Cloud

Operated by

T-SystemsManaged by

T-Systems

secure

1) Source: NIST (US National Institute for Standards and Technology)

Dynamic Servicesfor XY

critical purposes

� IncludingOS, BIS and app operation

� Optional: application mgmt

hardware for testing and evaluation

� User self service

� Configurable by customer

The basis is the logical separation of computing, network and storage with a highly automated management layer.

T-SystemsIntelligent

Computing

StorageOperating

� x86 CPU VMW virtualization

� IBM PowerLPAR technology

� SUN Sparc & T container

technology

� Administration

� Monitoring

� patching

� configuration

� Network

attached storage

“T-Systems' has the highest degree of

“T-Systems' has the highest degree of Intelligent

Management Layer

StorageOperating

System

Application� MS Windows 2008

� Linux SUSE / RedHat

� IBM AIX 5/6

� SUN Solaris 10

� ERP (SAP)

� CRM (Siebel)

� DB (Oracle, MS-SQL, mySQL, etc.)

� Middle ware (Apache, Tomcat,

Glasfish, JBos, WebSphere,

MQSeries,etc.)

� Tier level 1-5

� Connectivity

� 1 Gbit, 10GBit,

iSCSI

degree of automation”.GARTNER, 2010.

degree of automation”.GARTNER, 2010.

Dynamic net-centric sourcing – Customer Example.

Cloud Computing Characteristics Cloud Services Market (WE, €bn) Customer Example

�Consolidation of the entire IT

Infrastructure of about 300 data

centers in 56 countries into a

secure ‘Private Cloud’.+29%

12.5

secure ‘Private Cloud’.

�SAP Services, billed for on

demand, delivered out of this

private cloud.

�Replacement of fixed IT costs with

transparent flexible pricing model

based on IT resources actually

consumed.

Customers are using IT-Services

�when they need it (dynamic),

�how much they need it (scalable),

�and to pay just for how much they

need it (pay per use).

2015

2.1

2008

+29%

DYNAMIC NET-CENTRIC SOURCING

MOBILE ENTERPRISE SUSTAINABILITY & CORPORATERESPONSIBILITY


Corporate Responsibility – Green Fleet Management

COLLABORATION

“Those least able to cope with climate change – developing

countries – are likely to be among the most affected. It will

The Challenge of Climate Change

countries – are likely to be among the most affected. It will

further reduce access to drinking water, negatively affect

the health of those living in poverty, and will pose a real

threat to food security in many countries. If the Greenland

ice sheets melts, the sea level rise would be so dramatic

that the map of the world would change substantially.”

“The impacts of climate change are not evenly distributed –

the poorest countries and people will suffer earliest and

most. And if and when the damages appear it will be too

late to reverse the process. Thus we are forced to look a

long way ahead.”

� Green Car policies are a trend worldwide in demonstrating corporate responsibility

� Deutsche Telekom has set a target of reducing the average CO2 emissions from there fleet to 100g/km (translates to fuel consumption of about 4,2 l diesel/100km) by the year 2015.

Reducing Carbon Emissions

At the Corporate level

Agenda


T-Systems





Intelligent Networks for long-term growth and new business models.

INNOVATE Fix


Sustainability &

Corporate

Responsibility


Sourcing

FIX Fix

Growth Quality



TRANSFORM. Fix

Collaboration


Security &

Governance

Connected Car: The future of car embedded systems.

Connected Car Concept Car Embedded Systems (WE, €m) Cooperation Examples

Connected

around the car

Connected to

the cloud� 10m new vehicles with device

connectivity p.a. in Europe.

� Breakthrough with eCall in 2014

with SIM cards in all new cars.

� Continental together with

T-Systems developing.

open hardware platform AutoLinQ.

� Running DT Apps (e.g. Musicload,

online address book).728

Connected

portable devices

Connected

within the car

+10%

�BMW ConnectedDrive solution developed in cooperation with T-Systems.

�Connectivity always provided by T-Mobile.

376

2008 2015

� Together with partners in the automotive an supplier industry T-Systems develops solutions

for the future of mobility

� Vehicles become addressable IP nodes in the internet

� A combination of different mobile communication systems ensures continuously connection

with the best available network

� Uninterruptible internet connection allows the usage of online services like at home

� Together with partners in the automotive an supplier industry T-Systems develops solutions

for the future of mobility

� Vehicles become addressable IP nodes in the internet

� A combination of different mobile communication systems ensures continuously connection

with the best available network

� Uninterruptible internet connection allows the usage of online services like at home

ICT on the Road

ICT@CarWe bring real ICT on the road

� In a consortium with strong players T-

Systems develops solutions that help to

enhance safety on the road

� Car-to-car and car-to-infrastructure

communication allows secure and

intelligent mobility

Intelligent mobility

ICT@CarSimTD – intelligent future mobility.

intelligent mobility

� Local danger notification and driver support

systems leverage the vision of accident

free driving.

� Each individual car sends notification

regarding traffic situation and road

conditions to a central system. Collected

data are processed to generate raffic

forecast and traffic flow adjustments

ICT@CarConnected Life and Drive & Universal Service Gateway

Universal Service Gateway (USG)

� Backend approach: Hosting of 3rd party applications

� modular service delivery platform

� flexible support of different business models

� Partner and marketplace approach

Connected Life and Drive (CLD)

� Frontend approach – usage of device specific

services

� Multimodal framework for service support

� Marketplace based on android ecosystem

The world's most modern toll system

International Management Meeting SI

� Further development of satellite-based levying of tolls. Adaptation to the future requirements of international markets.

� Development of an OBU Light which complies with the EU’s requirements for interoperability

Benefits

� Experience with satellite-based toll systems

� Established processes for system integration and development

� New functionalities for cities, regions and national systems

� Development of a new toll-levying technology for TDP-based (Time, Distance, Place) billing.

� A route toll, kilometer-based billing and regional toll (also based on the kilometers traveled within a region) should be possible

Challenge Solution

Mobile Enterprise.

Full mobile Productivity Mobile Enterprise Market (WE, €bn) Customer Example

�Secure mobile access to email,

business data and business

applications.

+9%

6.0

�Generation of dynamic financial

reports via Microsoft mobility

solution.

�Printing email or excel sheets on

any printer using any Windows

Mobile device.

�Full sourcing management of mobile

devices (hardware and software).

�The rise in mobile workers is

fuelling the demand

for enterprise solutions and

devices.

�Role-based access to data –

independent of handset and

location.

2015

3.2

2008

+9%

Back-Up Slides

Auto-Id@T-SystemsAuto-Id/RES Platform (Right-Time Enterprise Services).

RES IF RES IFRES IF RES IF RES IF

Service ModuleITM Improve eCargoLAR

/RES Con

sulting

Services

/RES Project-Services

Common

Application

� Logistics

� Manufacturi

ng

� Consumer

� Healthcare

� …Auto-

Id-/RES Con

sulting

Services

Auto-

Id-/RES Project

Common

Service

Providing Tracking&Tracing

ObjectSearch

Logging/Billinginfo

ReportingEAI /BPMPortal

Right Time

Processing RT-Storage/Live Caching

RealTime-Alerting

DeviceIntegration

…

Rule Engine

EPC ISKernel

Capture

Edge Ware

Project: iTM. intelligent Tracking Management.

Schmitz Cargobull is market and technology leader in the commercial vehicle branch in Europe and is specialized in producing trailers for a wide area of use cases.

Client

� Reference customer

with 6.000 trailers for

� Project Val.: 1 – 2 Mio. €

with 6.000 trailers for

200 customers of

Schmitz Cargobull.

� Reference installation

with 10.000 freight

wagons.

� Winner of the Telematic

Award 2008 in Detroit.

� Project Val.: 1 – 2 Mio. €

Project: [email protected] identification & sequence detection.

� Optimizing of rank orders.

� Optimizing bulk material filling.

� Improving data quality.

� Damage detection using mobile devices.

� Based on RFID, wagons and positions (tracks) are clearly identified, and train � Based on RFID, wagons and positions (tracks) are clearly identified, and train

sequences are detected.

� Using mobile devices damages and further information can be recorded.

� Proof of concept is provided.

� Another system for optimizing bulk material filling is

currently implemented.

Project: E.H.H. Process Optimizing.Localization and process optimizing using RFID.

� The company prepares approx. 1.4 Mio. vehicles for overseas transport per

year and uses huge parking areas therefore.

� Objective of the project was to document the necessary process steps using

mobile devices and to detect the position of the car automatically.

� Pilot implemented and proof of concept provided.

� Every car is identified using a passive RFID transponder temporally attached at

the mirror.

� All necessary process steps are recorded using mobile devices.

� Localizing was implemented using the GPS capabilities of the mobile devices

when leaving the car after the last process step.

Project: PLI.Parking lot identification (Car rental company).

� Objective of the project was gaining a higher transparency in the return

processes of rental cars and an optimized processing of the rental processes.

� Automatied parking lot identification using RFID.

� Video based number plate detection on entry of cars.

� Proof of concept using passive RFID technology by using special antenna

constructions provided.

� The capabilities of active technoloies are currently investigated.

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