infrascale partnership: your online cloud storage business infrascale™ © 2013 | phone:...

Infrascale Partnership:Your Online Cloud Storage Business

Infrascale™ © 2013 | Phone: +1.877.896.3611 | Web: www.infrascale.com

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Agenda

Infrascale Partnership: Your Online Cloud Storage Business

Who Is Infrascale?• A Global Pioneer in Cloud Storage

Infrascale Platform Overview• The Infrascale Platform• File-Sharing And Collaboration• Cloud Backup Application Suite• Complete Server Backup & Recovery• Centralized Management Dashboard• Partner Rebranding• Encryption• InfraConnect RMM & PSA Integrations

Complete Security And Compliance• Data Centers• Compliance

Going To Market With Infrascale Backup• For Resellers And Distributors• Hosting Yourself?• Partner Pro Support• Partner Success Program

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Who Is Infrascale?

Infrascale is a Platform-as-a-Service company that has developed a secure global storage platform purpose-built for high volume cloud storage. The Infrascale PaaS is unique: it includes both Infrascale’s proprietary cloud storage engine, as well as the front-end infrastructure software apps that companies need to effectively use the Cloud.

Infrascale powers over 1,000 independent cloud brands, and protects billions of objects and millions of PCs, servers, tablets and mobile devices.

A Global Pioneer in Cloud Storage


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Who Is Infrascale?

Infrascale builds secure cloud storage software.


Problem: The amount of data to be stored is growing geometrically but the cost to store a GB on enterprise storage is relatively stable. Companies face spiraling costs. The cloud holds promise but it must be secure, user-friendly and inexpensive. That’s what we do.

Approach: Infrascale’s technology converts traditional hardware objects like disk-based backup arrays into virtual cloud-backed software objects available anywhere. It’s what we call Software Defined Infrastructure.

Solution: The Infrascale cloud storage platform is unique: it includes both Infrascale’s back-end storage software, as well as the task-specific ‘data mover’ apps for backup and file sharing that companies need to effectively and securely use the cloud.

Flexible: Our solution runs anywhere – public cloud, private cloud or hybrid cloud. We operate our own infrastructure for customers who want a turn-key service.

Proven: Infrascale currently powers more than 1,000 cloud service brands, who support hundreds of thousands of businesses using our technology, millions of endpoints, and billions of data objects.

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Who Is Infrascale?


Infrascale Platform Overview


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Enterprise today is redefining the data center to meet business needs. Cloud services enable businesses to manage the massive volumes of information generated, deliver new opportunities, and more rapidly meet the needs of its technologically sophisticated customers. This operational and application transformation improves efficiencies and drives greater business value. By shifting to a software-centric IT operations model and virtualizing the majority of hardware, Infrascale’s Software Defined Infrastructure™ brings huge economic gains to business.

Infrascale’s platform replaces traditional hardware storage with cloud-backed virtual software objects. Infrascale’s modular and flexible platform offers solutions in the Software (SaaS), Platform (PaaS), and Infrastructure (IaaS) level with the most complete flexibility to work with our infrastructure- or your existing software and infrastructure. By offering solutions throughout the multi-cloud layers, we make cloud storage easy, secure and inexpensive for our customers.

The Infrascale Platform


Software Defined Infrastructure™

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Secure: Security is core to Infrascale’s solution. Our software encrypts data end-to-end, including while at rest. This ‘double-blind’ encryption means that we cannot access the data users put into our system unlike others, such as Google or Dropbox.

Complete: In addition to our platform, we offer three application-level solutions that run on top of the Infrascale platform: FileLocker, SOS and Enterprise Protect. FileLocker enables secure enterprise sync and file-sharing with built-in BYOD management and can be deployed inside a company’s network or in our cloud. It’s enterprise file-sharing that users love and IT controls. SOS is our secure small business cloud backup solution.

Efficient: Infrascale’s software has been used in our own distributed cloud to achieve efficiencies that translate into a price that is up to 90% less than on-premise converged storage. Traditional enterprise storage from NetApp or EMC can cost as much as $4.00/GB per year. Infrascale’s costs are a small fraction of this – well below even simple cloud storage vendors such as Amazon S3.




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Sharing files securely across departmentsInfrascale’s FileLocker collaboration application is designed to solve growing enterprise security concerns over the method of file sharing and the control over such file-sharing and collaboration. All business departments must share files. Using Infrascale’s collaboration application improves employee productivity, rather than relying on email or a simple SharePoint deployment.

File Sharing and Collaboration


Preview, edit, share files/folders in the cloud.

Your enterprise users are using free file-sharing for a simple reason: it gives them a convenient way to share data. Infrascale’s FileLocker gives business users the ease of use they desire, but with the security your customers require. No more blacklisting. No more work-arounds. Use FileLocker inside and outside of any company securely.

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Solve the file sharing security dilemmaIt’s simple to use and easy to adopt across an entire organization.




Collaboration Features• Desktop Sync• Search uploaded files• Sort your files by title, size, date modified• File viewer (Photoshop, CAD, images)• Automatic notifications• Edit documents in the cloud• Password protect permalinks• Comment edits on document

FileLocker web app

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Infrascale’s FileLocker offers mobile access for users on-the-go, anywhere in the world.




Mobile Apps• Android• iOS- iPhone/iPad

Comment in the cloud

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Infrascale’s FileLocker includes granular administrative controls for IT managers.




Administrative Controls• Audit trail reporting• LDAP Integration• Change storage quotas by account• Restrict/control external access• Set permissions/control who can view items• Create incoming folders• Set companywide file retention policies• Administrative dashboard• Outbound API call integration

Admin Dashboard

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Infrascale’s security features include the option for on-premise, private cloud deployment.




Security Features• Private cloud deployable• Encrypt locally prior to transit• Encrypt in transit• Encrypt in the data center

Private cloud deployment of FileLocker can help large businesses and enterprises maximize the power of their existing data center.

• Deploy in house and use existing equipment• Create your own virtual machines for deployment• Create your own physical machines for deployment• Maximize the investment in your internal data center

In addition, our unique three-tiered encryption system is that used by the U.S. military.

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We Built a Better Backup: Simple, Scalable, SecureInfrascale’s SOS backup application is a simple and secure cloud-based data protection solution, and the product line includes native server backup technologies as well as a centralized management Dashboard to monitor accounts.

Cloud Backup Application Suite


Backup PCs, Macs, iOS, and Android.

SimplicityAccessible to business users, both large scale and complicated backups or seamless and intuitive. All endpoints, including devices, desktops, and laptops, backed up with ease.

ScalabilityMove large amounts of data with horizontal scalability. Unique encryption and compression techniques allow us to do so securely.

SecurityThe only online backup technology that encrypts data locally, in transit and at rest in the data center, which assists in compliance scenarios such as HIPAA, US EU Safe Harbor, and PCI.

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The Infrascale’s SOS backup application backs up workstations, laptops, and mobile devices, ensuring that they will be recoverable from any storage location. You may also choose your own storage location from one of our global data centers. SOS makes desktop and laptop backup available on an unlimited basis: Don’t pay for licenses, just backup.

• PC backup and recovery• Mac and iPhone backup and recovery• Android backup and recovery

Cloud Backup Application Suite


Backup PCs, Macs, iOS, and Android.

All Infrascale Partnership options include client access to our Android and iPhone applications. These applications are available in the Google Play and iTunes store for free download. Backup contacts and photos for iPhone, or backup apps, photos, videos, contacts, and more for Android.

The cloud backup application suite includes unlimited file archiving and unlimited file versioning. Recover a file from any point in time, while backing up multiple versions of a file.

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The Infrascale backup application interface includes file and folder backup, file server backup, native Exchange server backup, and native SQL server backup.

• SQL Server 2008, 2008 R2, and 2012• Exchange Server 2010• Exchange Granular Recovery• Bare Metal backup for Windows-based machines

Exchange Granular Recovery allows you to perform granular mailbox recovery on exchange backups and recover lost or deleted files quickly. Integrated E-discovery technology lets you search and preview – not commonly seen in typical EGR solutions – but available with Infrascale. Recover at the database, mailbox, or message level with Exchange Granular Recovery.

Complete Server Backup And Recovery


Backup Windows-based servers and virtual machines to the cloud. Use Bare Metal image backup or native SQL server, Exchange, and file server backup.

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Bare metal backup is available for our partners via ShadowProtect, and 5 licenses are automatically included in all Infrascale Partner Programs. Bare metal backups are the best way to protect all pieces of a server, including its operating system. Bare metal backup delivers a low RTO (Recovery Time Objective), which gets your customers back up and running quickly in the event of a disaster.

Complete Server Backup And Recovery


Backup Windows-based servers and virtual machines to the cloud. Use bare metal image backup or native SQL server, Exchange, and file server backup.

Bare metal backup available for:

• Exchange Server 2000, 2003, 2007, and 2010

• SQL Server 2005, 2008, 2008 R2, and 1012

• SharePoint Server 2007 and 2010

• Windows Server 2003, 2008 and 2012

• Recover to a virtual or physical machine

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The Infrascale Partner Dashboard monitors and remotely controls your entire online backup business. Everything from software downloads, activity reporting, account management, device management, and rebranding is controlled in the Infrascale Partner Dashboard.

• Remote activity monitoring: Quickly see success, failure, or interruption of backups by account and by device.

• Remote account management: Provision storage, create accounts, and modify credentials for accounts.

• Centralized backup management: Create backup policies remotely to apply to any account. This will include scheduling and file type preferences.

• Centralized deployment: Use our Microsoft Installer (MSI) to conduct a mass deployment across multiple machines.

• Reporting: Download account and activity information or have reports delivered daily. Use our dashboard to get a quick view of your entire environment on a single page.

• Rebranding: Update the look and logo of your online backup application and provide the same capability to your downstream resellers.

Centralized Management Dashboard


Remote management, monitoring, and deployment for all server and endpoint backups.

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Centralized Management Dashboard


Remote management, monitoring, and deployment for all server and endpoint backups.

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APIs


RMM and PSA Integrations.

Infrascale was built with scalability and integration in mind. Our partners rely on us to integrate with their businesses simply and efficiently, so we make our entire catalog of APIs open to our partners.

Sell Infrascale’s SOS backup application on your website with the help of our APIs. Hands-off account provisioning can be a reality with this integration. Distribute free trials, upgrades, or provide accounts in a shopping cart.

Our engineering and support teams are able to help and to advise on integrations involving our APIs.

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Partner Rebranding


Complete rebranding for the Online Backup and Recovery Manager software.

Rebrand the online backup and recovery manager and stay top-of-mind with your customers. We don’t just replace our logo with your own, Infrascale’s rebranding capability includes much more.

Rebranding settings are located in the Infrascale Partner Dashboard. Here you can modify:

• The product name• Your company Logo• Desktop icon• Upper banner on application• Report sending email address• Web access URL• End-user reports for your customers• …and much more

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Encryption


UltraSafe™ Encryption.

Infrascale uses a unique three-tiered encryption process modeled on the system used by U.S. military. Data is encrypted with the following process:

• Locally encrypted at 256 bit AES• Encrypted in transit during upload• Encrypted at rest in the data center

A further security option, Ultrasafe™ , provides an additional encryption key that can be viewed only by the user and no one else. This feature is the ultimate in data security.

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Encryption


UltraSafe™ Encryption.

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InfraConnect


RMM and PSA Integrations.

Integrate the Infrascale Partner Program into your business with InfraConnect. In addition to Level Platforms, our engineering team will also customize integrations with other RMMs and PSAs as needed, such as:

• ConnectWise• Autotask• Kaseya• GFI

Remote Management Module (RMM) and Professional Service Automation (PSA) integrations are available on a project basis to Infrascale Partners. These integrations allow better control over your business, streamlining functions such as ticketing and billing. Become more efficient, and able to spend more time generating revenue for your business.

Complete Security And Compliance


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Infrascale is committed to the highest level of security available. Our primary facilities are tier three and tier four data centers, which is U.S. military grade. The target reliability of each of these data centers is 99.9 – 99.99% and these data centers are located around the world in the following locations:

Data Centers


• Los Angeles, CA• Houston, TX• Dallas, TX• Louisville, KY• Toronto, ON• London, UK• Melbourne, Australia• Johannesburg, South Africa

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Infrascale’s global points of presence include data centers with features such as:

• Physical Security: Onsite monitoring 24 hours/day, 7 days/week, 365 days/year. Physical security, including biometric identification.

• Power Supply: Two or more power supplies from different power providers, as well as onsite generators and reserve fuel supplies.

• Bandwidth: Redundant 1 Gbps (minimum) connections to the public internet supplied by tier 1 bandwidth vendors.

• Cooling: Redundant cooling (air conditioning) systems.

• Fire Suppression: Redundant automated fire suppression systems.

• Data Replication: Infrascale stores data redundantly within the center, and/or offsite depending on deployment.

Data Centers


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Infrascale enables compliance with various government regulations, being that file versions are kept, data is stored off-site, and encrypted with our unique three-tiered encryption system.

Industries that naturally lean toward a compliant solution are perfectly suited as customers with Infrascale’s products. Compliance is enabled with regulations such as those below and more:

• HIPAA• GLBA• EU US Safe Harbor• SAS 70 TYPE II (Sarbanes-Oxley)

Compliance


Going To Market With Infrascale Backup


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Hosting options include public or private cloud models. To get up and running quickly, our standard offering is the Infrascale cloud. If you already have significant infrastructure, partners may host on-premise with our private cloud option.

For Resellers and Distributors


• White-label your solution• Host in public or private cloud• Sell directly to businesses

For Reseller Partners

Take your rebranded cloud storage solutions to market in one of several ways. The choice is yours for public or private cloud hosting:

Partners that qualify as distributors will have resellers underneath them. Distributors will receive the capability to create resellers in their Dashboard, as well as the ability to create companies to which they sell directly. In turn, your resellers will then have access to their own Dashboard, to manage their own customers.

• Create Reseller Dashboards• Resellers can then rebrand, as would an

Infrascale Partner• Resellers will receive their own storage

quotas, just as would an Infrascale Partner

For Distributor Partners

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Hosting Yourself?


Call us for more details and pricing on private cloud hosting. Regardless of the hosting option you choose, the product, software,

and support are equal. You will receive product updates, monitoring, and management; the only difference is where the data is stored.

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Partner Pro Support


US based support, 7 days per week, and unlimited training and tech support.

Every partner receives support available through phone, chat, or our online ticketing system. The support team will assist with training and technical support for any deployment or project that requires assistance.

• US-based support, 7 days per week: Our support team is available from 6 am to 6 pm PST to assist with any technical questions.

• Knowledgebase: The knowledgebase at support.infrascale.com is a one-stop-shop for documentation and recommended procedures for our online backup products.

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Partner Pro Support


US based support, 7 days per week, and unlimited training and tech support.

Support is provided by our cloud experts in the Los Angeles headquarters. Our support team is here to troubleshoot and fix any technical or administrative issues you or your customers may encounter. We’re here to help with:

• Bare metal backup• Exchange Granular Recovery• Private cloud deployments• Infrascale Partner Dashboard• Common deployment methods

• MST writing• Product roadmap• Product updates• Integration• …and any other online backup inquiry you may have

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Partner Success Program


Marketing Center, dedicated account management, and sales training.

Infrascale partners receive tools necessary for success. A dedicated account manager, product information, weekly webinars, customizable sales & marketing documentation, and more.

Partner Resource Center (PRC): The PRC gives you access to sales materials, presentations, and email templates available for customization to your brand. These tools help you answer essential customer questions:

• How to get started & go to market?

• How to talk about your cloud storage, file-sharing & collaboration and online backup solutions with your customers?

• How to price your online backup solution?

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Partner Success Program


Marketing Center, dedicated account management, and sales training.

Training: Live technical trainings are available courtesy of our product experts twice per week.• Learn how to get your customers started and ask questions during the Q&A.• Watch recorded training videos if you’re unable to attend.• Get custom sales and technical training, available based on business need.

Partner Advisory Community: Our product roadmap is crowdsourced by our partners. Vote, opine, and tell us what you want to see in the Infrascale Partner Program.• Features are suggested by partners, and presented for voting.• Winning features are placed into the product roadmap.• The completed product updates are visible to all partners.

Dedicated Account Manager: Your Account Manager will be with you throughout your partnership. He or she will provide you sales guidance, training, marketing materials, and assist with any other questions you may have.• Get sales advice and training tips.• Hear the inside scoop on competitors.• Get help to run your backup business.

Ready? Have more questions?


Contact your partner specialist today.

infrascale partnership: your online cloud storage business infrascale™ © 2013 | phone:...

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