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Page 1: Information Technology Staff Augmentation Services - · PDF fileContractor is placed on the Scrutinized Companies with Activities in Sudan List, ... Information Technology Staff Augmentation

Chad Poppell, Secretary

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Information Technology

Staff Augmentation ServicesContract No. 80101507-SA-15-1

Kick-Off Meeting

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Table of Contents

I. Introduction of Key Personnel

II. Term of Contract

III. Authorized Communication Channels

IV. Initial Documentation

V. Order of Precedence

VI. Eligible Users

VII. Ordering Instructions

VIII. Request for Quotes

IX. Reports

X. Business Review Meetings

XI. Subcontracts

XII. Public Records Request

XIII. Vendor Performance

XIV. Financial Consequences

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Introduction of Key Personnel

Introduction

of Key

Personnel

Department of Management Services

• Leneka Williams – Contract Manager, Bureau of Contract

Management

• Richard Chatel – Bureau Chief, Bureau of Contract Management

• Jerilyn Bailey - Bureau Chief, Bureau of Information Technology and

Special Projects

• Carla McBride - Contract Manager Supervisor, Bureau of Contract

Management

• Sharita Newman - Category Manager, Bureau of Information

Technology and Special Projects

• Dustin Stroud – Enterprise IT Procurement Lead, Agency for State

Technology (AST)

• Jillian Green - MyFloridaMarketPlace Buyer Business Analyst

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Purpose and Term of Contract

Purpose

• The Contractor shall provide information technology staff augmentation

services.

Term of Contract

• The term of this Contract for information technology staff augmentation

services will be for two (2) years with no renewals. The Contract Term will

begin on March 1, 2017, or the date of the last signature on this Contract,

whichever is later.

Effective Period

• March 1, 2017 – February 28, 2019

Purpose and

Term of

Contract

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Authorized Channels of Communication

• Leneka Williams

Contract Manager

4050 Esplanade Way

Tallahassee, Florida 32399-0950

[email protected]

850-488-8367 (Direct Line)

850-488-8440 (State Purchasing)

850-414-6122 (Fax)

• Please be sure to notify the Contract Manager if you have any changes

or additions to any of the contractor information provided on the State

Purchasing Website.

• Failure to provide accurate contact information may result in missed

communications and lack of sales regarding this contract or any

others.

Authorized

Channels of

Communication

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Initial Documentation

Liability and Worker’s Compensation Insurance

• During the Contract term, the Contractor at its sole expense shall provide

commercial insurance of such a type and with such terms and limits as may be

reasonably associated with the Contract.

Valid W-9 (Department of Financial Services)

https://flvendor.myfloridacfo.com

Employment Verification (E-Verify)

• Pursuant to State of Florida Executive Order Number 11-116, Contractor is

required to utilize the U.S. Department of Homeland Security’s E-Verify system

to verify eligibility of all new employees hired by the Contractor to work in the

U.S. during the Contract term. http://www.uscis.gov/e-verify

Contractor Certification

• If the Contract exceeds $1,000,000.00 in total, not including renewal years,

Contractor certifies that it is not listed on either the Scrutinized Companies with

Activities in Sudan List, the Scrutinized Companies with Activities in the Iran

Petroleum Energy Sector List, or the Scrutinized Companies that Boycott Israel

List created pursuant to sections 215.473, F.S. and 215.4725 F.S, respectively.

Pursuant to section 287.135(5), F.S., and 287.135(3), F.S.

Initial

Documentation

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Initial Documentation

Contractor Certification Cont.

• Contractor agrees the Department may immediately terminate the Contract for

cause if the Contractor is found to have submitted a false certification or if

Contractor is placed on the Scrutinized Companies with Activities in Sudan List,

the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector

List, or the Scrutinized Companies that Boycott Israel List, or is engaged in a

boycott of Israel during the term of the Contract.

Preferred Price Affidavit Requirement

• The Department will provide the Preferred Pricing Affidavit, incorporated by

reference, for completion by an authorized representative of the Contractor

attesting that the Contractor is in compliance with the best pricing provision in

section 4(b) of the PUR 1000 form. The Contractor agrees to submit to the

Department, at least annually, the completed Preferred Pricing Affidavit.

Initial

Documentation

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Order of Precedence

If a conflict exists among any of the Contract documents, the documents shall have

priority in the order listed below:

• The Contract

• Special Contract Conditions, Exhibit A, Section 1

• General Contract Conditions, Exhibit A, PUR 1000

• RFP 14-80101507-SA-B

• Contractor’s submitted Staffing Resource Management Plan and Pricing

Sheets to RFP 14-80101507-SA-B.

Order of

Precedence

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Eligible Users

Governmental Agencies/ Eligible Users

• All governmental agencies, as defined in Section 163.3164, F.S., which have

a physical presence within the State of Florida;

Other Eligible Users (OEU)

• All City, County, Public Schools, Public School Districts, Police Forces, City

Parks, Water Districts, Seminole Indian Tribe, Universities, Dotted Line

University Programs like 4-H or School Clubs, and University Sports Teams.

Eligible Users

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Ordering Instructions

Purchase Orders

• A Customer shall order services via a purchase order. Purchase orders shall

establish direct labor hours at specified fixed hourly rate not to exceed those in the

awarded Contract.

• When creating purchase orders for this Contract the Customer shall attach to the

purchase order a completed signed Contractor Selection Justification Form

(Exhibit C) for each candidate included in the purchase order.

• Customers are permitted to negotiate terms and conditions which supplement

those contained in this Contract. Such additional terms shall not conflict with the

terms and conditions established by this Contract (and any such conflicting terms

shall be resolved in favor of terms most favorable to the Customer, as determined

by the Department).

Ordering

Instructions

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Request for Quotes Process

• Customers shall use a Request for Quote per section 287.056(2), Florida Statutes as a result of this state term contract. Customer shall order services from the Request for Quote via a purchase order.

• Customers needing staff augmentation services will create a Request for Quotes (RFQ) eQuote event in MyFloridaMarketPlace Sourcing, each time they desire to solicit staff augmentation services. The Customer shall issue a detailed RFQ that includes a term, service levels, educational qualifications and experience needed.

• The Customer shall select at least three (3) awarded Contractors for the RFQ event. MyFloridaMarketPlace Sourcing will automatically add an additional five (5) randomly selected awarded Contractors to the RFQ event. All eight (8) awarded Contractors sent the RFQ will receive an alert of the RFQ and may respond. Customers may view the RFQ Contractor List on the event’s “Overview” tab.

• The specific format of the RFQ is left to the discretion of the Customer's Contracting Officer. Pursuant to s. 287.056(3), F.S., RFQs performed within the scope of this Contract are not independent competitive solicitations and are not subject to the notice or challenge provisions of s. 120.57(3), F.S.

• All Customers who utilize MyFloridaMarketPlace system must use the Sourcing application for creating RFQ’s on this contract. Customers who do not utilize MyFloridaMarketPlace will create an RFQ document each time they desire to solicit staff augmentation services and shall send the RFQ document electronically via email to at least (8) awarded Contractors.

Request for

Quotes

Process

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Resume Self-

Certification

Form

Information Technology Staff Augmentation Services Contract No. 80101507-SA-15-1

Exhibit B

Resume Self-Certification Form

Contractor candidates shall complete this Resume Self-Certification Form. Completed Resume Self-Certification Forms

shall be submitted within the Contractor’s response to Customer’s RFQ’s, see Section 1.29 of the Contract.

“I the undersigned do hereby certify, under the penalty of perjury, that information in my resume submitted for

consideration of the State of Florida contract position is true, correct, complete, and made in good faith to the best of

my knowledge and belief. If an omission, falsification, misstatement, or misrepresentation has been made regarding my

education, work ability, experience, employment history, and/or fitness for employment as a contractor, I may be

disqualified as a contractor, and the matter will be reported to appropriate agency or law enforcement personnel. I

understand that there are civil and/or criminal penalties for misrepresenting pertinent information in connection with

contract positions, including, but not limited to, penalties available under Florida Statutes 287.133 or 817.566. I further

understand that if I am not a United States citizen, violation cases may be reported to the US Department of Homeland

Security for potential deportation.”

“In addition, I the undersigned do hereby consent to the release of my information by employers, educational

institutions, law enforcement agencies, and other individuals and organizations to investigators and other authorized

agents of Florida for verification and investigation purposes. I understand that any documents submitted to procure a

contract(s) with the State of Florida, including resumes, are public records.”

Print Full Legal Name of Candidate

Candidate’s Signature Date

Candidate’s Form of Identification Presented Identification number

Contractor’s Witness Signature One Date Contractor’s Witness Signature Two Date

Print Name Contractor’s Witness One Print Name Contractor’s Witness Two

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Contractor

Selection

Justification

Form

Information Technology Staff Augmentation Services Contract No. 80101507-SA-15-1

Exhibit C

Contractor Selection Justification Form

Customers shall complete this Contractor Selection Justification Form for each candidate and attach all completed forms

to the purchase order.

Date:

Contractor’s Name:

Contractor’s Contact

Information:

Address:

Phone:

E

mail: Candidate’s Name:

Date Candidate will be available:

Hourly rate of candidate: $

Position candidate recommended for:

Justification for selection of candidate:

Agency: Division/Section/Unit:

Printed Name: Title:

Signature Date:

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Reports

Quarterly Sales Reports

• Each Contractor shall submit a sales report on a Quarterly basis.

• Contract Sales Reports must include the Contractor’s name, the dates of Quarter covered, each

Customer’s name, services provided, and the amount paid by the Customer.

• Initiation and submission of the Contract Sales Reports are to be the responsibility of the

Contractor. The Contractor will submit the completed Sales Report forms by email to the

Department Contract Manager no later than the due date indicated in Section 1.34. Submission of

these reports is considered a material requirement of this Contract and the Contractor.

• Failure to provide quarterly sales reports, including those indicating no sales, within thirty (30)

calendar days following the end of each quarter (January, April, July and October) is considered

as Non-Performance by the Contractor.

• Exceptions may be made if a delay in submitting reports is attributable to circumstances that are

clearly beyond the control of the Contractor. The burden of proof of unavoidable delay shall rest

with the Contractor and shall be supplied in a written form and submitted to the Department.

• The Department reserves the right to request additional information as needed.

• Quarterly reporting timeframes coincide with the State Fiscal Year as follows:

Quarter 1 - (July-September) – Due by October 31

Quarter 2 - (October-December) – Due by January 31

Quarter 3 - (January-March) – Due by April 30

Quarter 4 - (April-June) – Due by July 31

Quarterly

Sales Report

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Quarterly Detailed Data Excel Spreadsheet

http://www.dms.myflorida.com/business_operations/state_purchasing/vendor_resources/vendor_sales_report_format

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Reports

Quarterly Contractor Performance Reporting

• Chief Information Officer’s shall complete a Contractor Performance Survey (Exhibit

D) for each Contractor on a Quarterly basis.

• The completed Contractor Performance Survey(s) will be used by the Department as a

performance-reporting tool to measure the performance of Contractors. The

Department reserves the right to modify the Contractor Performance Survey and

introduce additional performance-reporting tools as they are developed, including

online tools (e.g. tools within MyFloridaMarketPlace or on the Department's website).

Quarterly

Contractor

Performance

Reporting

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Quarterly

Contractor

Performance

Reporting

Information Technology Staff Augmentation Services Contract No. 80101507-SA-15-1

Exhibit D

Contractor Performance Survey

Customers shall complete this Contractor Performance Survey for each Contractor on a Quarterly basis. Customers will submit the completed Contractor Performance Survey(s) by email to the Department Contract Manager no later than the due date indicated in Section 1.35 of Contract Number 80101507-SA-15-1.

Contractor's Name: Quarter:

Purchase Order (PO) Number: PO Total $ Amount:

PO Starting Date Ending Date

Please review the attached Rating Definitions and provide your opinion by rating the following:

Quality of Service 1. Effectiveness performing tasks 3 2 1 2. Quality & completeness of work 3 2 1

Cost Control

3. Accurately estimated and controlled costs to complete work 3 2 1

4. Submitted, timely, accurate & complete invoices 3 2 1

Timeliness of Performance

5. Adherence to delivery schedule (major tasks, milestones) 3 2 1 6. Timely, current & complete reporting, tracking & documentation 3 2 1

Business Relations

7. Effectively communicated with Agency management & staff 3 2 1 8. Contractor staff was professional, cooperative & flexible 3 2 1

Customer Satisfaction 9. Overall Satisfaction with Contractor

3

2

1

Comments: (Please use additional page if necessary.)

Agency: Division/Section/Unit:

Rater’s Printed Name: Title:

Rater’s Signature Date:

Phone Number: Email Address:

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Quarterly

Contractor

Performance

Reporting

Information Technology Staff Augmentation Services Contract No. 80101507-SA-15-1

Exhibit F

Contractor Performance Survey Rating Definitions

Excellent (3)

There are no quality problems.

There are no cost issues.

There are no delays.

Responses to inquiries, technical, service, and administrative issues are effective and responsive.

Acceptable (2)

Non-conformances do not impact achievement of contract requirements.

Cost issues do not impact achievement of contract requirements.

Delays do not impact achievement of contract requirements.

Response to inquiries, technical, service, and administrative issues is usually effective and responsive.

Poor (1)

Non-conformances are compromising the achievement of contract requirements.

Cost issues are compromising the performance of contract requirements.

Delays are compromising the achievement of contract requirements. Response to inquiries, technical, service, and administrative issues is not effective and responsive.

Scoring: Ratings will be averaged together and then rounded to achieve the Overall Contractor Performance Rating.

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Business Review Meetings

Business Review Meetings

• The Department reserves the right to schedule business review meetings as frequently

as necessary.

• The Department will provide the format for the Contractor’s agenda. Prior to the

meeting, the Contractor shall submit the completed agenda to the Department for

review and acceptance.

• The Contractor shall address the agenda items and any of the Department’s additional

concerns at the meeting.

• Failure to comply with this section may result in the Contractor being found in default

and contract termination.

Business Review

Meetings

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Subcontracts

Subcontracts

• The Contractor is fully responsible for satisfactory completion of all work on this contract. The

Contractor shall ensure, and provide assurances to the Department upon request, that any

subcontractor selected for work under this Contract has the necessary qualifications and abilities to

perform in accordance with the terms and conditions of this Contract.

• The Contractor must provide the Customer with the names of any subcontractor considered for work

on a purchase order issued under this Contract. The Customer shall retain the right to reject any of

Contractor’s or subcontractor’s staff whose qualifications or performance, in the Customer’s

judgment, are insufficient. The Contractor agrees to be responsible for all work performed and all

expenses incurred by the subcontractor while performing work under this contract.

• Any subcontract arrangements must be evidenced by a written document available to the Department

upon request.

• The Department supports diversity in its procurements and contracts, and requests that Contractors

offer subcontracting opportunities to certified woman-, veteran-, and minority-owned small

businesses. The Contractor may contact the OSD at [email protected] for information on

certified business enterprises available for subcontracting opportunities.

Insurance, Subcontractor’s Public Liability and Property Damage

• The Contractor shall require each of its subcontractors to secure and maintain during

the life of the subcontract, insurance of the type specified in this Contract, or, the

Contractor may insure the activities of its subcontractors in the Contractor’s policy as

specified in this Contract.

Subcontracts

and

Subcontractor

Insurance

Requirement

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Subcontractor Requirements

Have an ACTIVE Registration with the Florida Department of State, Division of

Corporations (http://search.sunbiz.org/)

Have a current W-9 filed with the Florida Department of Financial Services

(https://flvendor.myfloridacfo.com)

Registered in the MFMP Vendor Information Portal

(https://vendor.myfloridamarketplace.com)

Not be on the State of Florida’s Convicted, Suspended, or Discriminatory lists

http://www.dms.myflorida.com/business_operations/State_purchasing/vendor_inf

ormation/convicted_suspended_discriminatory_complaints_vendor_lists

Have a copy of e-Verify Status on file http://www.uscis.gov/e-verify

• The Contractor must also include a requirement in subcontracts that the

subcontractor must utilize the E-Verify system to verify the employment

eligibility of all new employees hired by the subcontractor during the

Contract term. In order to implement this provision, the Contractor must

provide a copy of its DHS Memorandum of Understanding (MOU) to the

Contract Manager within five days of Contract execution. If the Contractor

is not enrolled in DHS E-Verify System, it will do so within five days of

notice of Contract award, and provide the Contract Manager a copy of its

MOU within five days of Contract execution. Upon each Contractor or

subcontractor new hire, the Contractor must provide a statement within five

days to the Contract Manager identifying the new hire with its E-Verify case

number.

Subcontractor

Requirements

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Commitment to Diversity in Government Contracting

• The State of Florida supports its diverse business community by creating opportunities

for woman-, veteran-, and minority-owned small businesses to participate in

procurements and contracts. The Department encourages supplier diversity through

certification of woman-, veteran-, and minority-owned small business enterprises, and

provides advocacy, outreach, and networking through regional business events. For

additional information, please contact the Office of Supplier Diversity (OSD) at

[email protected].

• Upon request, the Contractor shall report to the Department its spend with business

enterprises certified by the OSD. These reports must include the time period covered, the

name and Federal Employer Identification Number of each business enterprise utilized

during the period, commodities and contractual services provided by the business

enterprise, and the amount paid to the business enterprise on behalf of each Customer

purchasing under the Contract.

Commitment

to

Diversity

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Public Records Request

(a) Keep and maintain public records required by the public agency to perform

the service;

(b) Upon request from the public agency’s custodian of public records, provide the public agency

with a copy of the requested records or allow the records to be inspected or copied within

reasonable time and at a cost that does not exceed the cost provided in Chapter 119, Florida

Statutes, or as otherwise provided by law;

(c) Ensure that public records that are exempt or confidential and exempt from public records

disclosure are not disclosed except as authorized by law for the duration of the contract term

and following the completion of the contract if the contractor does not transfer the records to

the public agency;

(d) Upon completion of the contract, transfer, at no cost, to the public agency all public records

in possession of the Contractor or keep and maintain public records required by the public

agency to perform the service. If the contractor transfers all public records to the public

agency upon completion of the contract, the contractor shall destroy any duplicate public

records that are exempt or confidential and exempt from public records disclosure

requirements. If the contractor keeps and maintains public records upon completion of the

contract, the contractor shall meet all applicable requirements for retaining public records. All

records stored electronically must be provided to the public agency, upon request from the

public agency’s custodian of public records, in a format that is compatible with the

information technology systems of the public agency; and

(e) IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF

CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR’S DUTY TO PROVIDE

PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN

OF PUBLIC RECORDS AT THE TELEPHONE NUMBER, EMAIL ADDRESS AND

MAILING ADDRESS PROVIDED IN THE RESULTING CONTRACT OR PURCHASE

ORDER.

Public Records

Request

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Financial Consequences

Financial Consequences for Nonperformance

• Financial consequences shall apply for nonperformance of the contract by a

Contractor. The State shall apply financial consequences identified below to Purchase

Order or Contract issued by Customers. In addition:

• In the event that a deliverable is deemed unsatisfactory by the Customer, the

Contractor shall re-perform the deliverable as needed for submittal of a satisfactory

deliverable, at no additional cost to the Customer, within the timeframe established by

the Customer.

Financial Consequences for Failure to Comply with PO Requirements

• If Contractor fails to comply with the requirements of the Customer’s

purchase order, Contractor shall pay to the Customer financial

consequences for such failures, unless the Customer waives such failure in

writing based upon its determination that the failure was due to factors

beyond the control of Contractor.

• A financial consequence in the amount of one (1) times the hourly rate(s)

of each Contractor employee assigned to the purchase order will be

assessed against Contractor for each submittal of an invoice during the

period that the Contractor is out of compliance of the purchase order.

Nonperformance

Failure to

Comply with

Purchase

Order

Requirements

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MyFloridaMarketPlaceNew Vendor Training

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Vendor Training Agenda

• MFMP Overview

• STC Fee Reporting Process

• eInvoicing

• Resources

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Vendor Training Agenda

• MFMP Overview

• STC Fee Reporting Process

• eInvoicing

• Resources

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• MyFloridaMarketPlace (MFMP) is the state’s online purchasing system and continues to be a significant tool for buyers and vendors of the State of Florida.

• MFMP’s state of the art system focuses on best practices and maximizes the state’s buying power to support efficient government.

• MFMP prides itself on public and private partnerships; its award-winning technology applications create easier and faster transactions for both buyers and vendors.

MFMP Overview

Fee Reporting

eInvoicing

Resources

MyFloridaMarketPlace Overview

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• Equal access for small, disabled veteran, women and minority owned businesses.

• Electronic Invoicing (also called eInvoicing).

• Single registration that enables vendors to receive all executive state agency bids for any selected commodity code.

• 24/7 access to more bid opportunities and information.- Vendor Bid System (VBS)

- Sourcing (eQuotes and Formal Solicitations)

• Improved quality and accuracy of interactions with the state.

• Customer service support available to provide real time assistance.

• Green catalog and product listing options.

MyFloridaMarketPlace Benefits

MFMP Overview

Fee Reporting

eInvoicing

Resources

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• The Vendor Information Portal (VIP) provides Florida’s vendors with self-service tools for registration, account maintenance, performance rating reviews, and transaction fee reporting.

• Vendors can elect to receive email notifications about upcoming solicitations based on their chosen commodity code(s).

VIP Overview

MFMP Overview

Fee Reporting

eInvoicing

Resources

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• MFMP sends email notifications to keep vendors updated on important topics and information.

• Solicitation notifications go to the Solicitation/Sales Contact.

• Billing communications go to the Billing Contact.

• General MFMP communications go to the Main contact.

• To ensure you receive these communications, ensure that your contact email addresses are entered correctly and are kept up-to-date.

• Make sure MFMP is on your ‘safe list’ if your organization has email filters / SPAM filters.

MFMP Email Notifications

MFMP Overview

Fee Reporting

eInvoicing

Resources

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UNSPSC Commodity Codes

MFMP Overview

Fee Reporting

eInvoicing

Resources

UNSPSC Structure Sample Code Sample Description

2 Digit (Segment) Code 71000000 Mining, Oil, and Gas Services

4 Digit (Segment-Family) Code

71100000 Mining Services

6 Digit ( Segment-Family -Class) Code

71101600 Mine Drilling Blasting and Construction Services

8 Digit ( Segment-Family –Class-Commodity) Code

71101601 Shaft Sinking

71101602 Mine Blasting Services

71101603 Mine Bore Hole Drilling Service

71101604 Slope Shaft Construction Service

71101605 Mine Horizontal Drilling Service

• MFMP uses UNSPSC codes whish have a hierarchical eight digit, 4-level tree structure: Segment, Family, Class and Commodity

• Vendors are recommended to select codes at the commodity level if available.

• For additional information about UNSPSC, visit their website.

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Vendor Training Agenda

• MFMP Overview

• STC Fee Reporting Process

• eInvoicing

• Resources

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Transaction Fee Overview

MFMP Overview

Fee Reporting

eInvoicing

Resources

• Through Rule 60A-1 of the Florida Administrative Code (F.A.C.), the use of the fee was extended to transactions processed through the MFMP system.- Rule 60A-1 F.A.C

• All business conducted with State of Florida agencies is subject to the transaction fee, unless specifically exempt by Rule.

• Provides funding for the e-procurement system and purchasing oversight that benefits the state and business community.

• Provides vendors with electronic access to state buyers and vendor outreach / support activities.

• There is no charge for vendors to register in MFMP.

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STC Reporting and Collection Process

MFMP Overview

Fee Reporting

eInvoicing

Resources

• $0 CBIs for STC vendors are generated in the vendor’s VIP account on the 2nd day of the month during the contract period.

• STC vendor must then submit a self-report by the 15th

day of every month for fee eligible payments.

• A $0 report should be submitted even if there were no payments received during the previous month.

• Vendors who are 30-60 days past due, receive a notification from the state and are sent to a collections agency if they are more than 120 days past due.

⁻ Payments received in December should appear on the December report, which will update the January CBI

⁻ If a vendor had not self-reported in January, they will receive a missing notice communication that they are 30 days past due for the January CBI in March

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• Log in to your VIP vendor account and enter your username and password.

STC Vendor Reporting Process

MFMP Overview

Fee Reporting

eInvoicing

Resources

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STC Vendor Reporting Process

MFMP Overview

Fee Reporting

eInvoicing

Resources

To submit a self-report, select "Submit My Transaction Fee Report (PUR 3776)" from the drop down and click "Go."

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Submitting a Self Report

MFMP Overview

Fee Reporting

eInvoicing

Resources

• Select the option (from the drop down box) to “Submit a Report”

• STC Vendor must submit a report by the 15th of each month for payments received the prior month.

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Submitting a Self Report

MFMP Overview

Fee Reporting

eInvoicing

Resources

• Complete the fields under the “Report Period Selection” and “Report Entry” areas.

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Submitting a Self Report

MFMP Overview

Fee Reporting

eInvoicing

Resources

• The final page of the report is the Summary page. If you agree with the information as presented, select the "I Agree" button at the bottom of the page.

• Upon successful completion of the form, the system will give you a confirmation number.

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Monthly Transaction Fee Notifications

MFMP Overview

Fee Reporting

eInvoicing

Resources

• You can sign up for voluntary monthly transaction fee notifications.

1. Access your VIP account

2. Select “Locations and Contacts” in the left side navigation list

3. Select “Edit” on the appropriate location

4. Under “Billing Contact” section, check the check box below “Confirm Billing Contact e-mail Address” that states:

• Yes, I would like to receive monthly e-mail notifications from the state reminding me to pay my transaction fee

• Save and Exit

MFMP Helpful Hint: Also, consider using an email or web based calendar to set up reminders for submitting reports and payment to MFMP on a monthly basis.

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Vendor Training Agenda

• MFMP Overview

• STC Fee Reporting Process

• eInvoicing

• Resources

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eInvoicing: Background

MFMP Overview

Fee Reporting

eInvoicing

Resources

Vendor prepares invoices

Vendor prints

invoices

Vendor mails

invoice

Mail processing

Agency receives invoice

Agency scans

invoice

Invoice is entered

into MFMP

Invoice audited

Warrant is issued

• Involves printing and mailing efforts

• Lose tracking control

• Involves scanning and recreating the invoice and shuffling paper

Paper Invoice Process

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eInvoicing: Background

MFMP Overview

Fee Reporting

eInvoicing

Resources

Invoices entered into

the ASN

Invoices are received

electronically

Invoice is audited

Warrant is Issued

• Eliminates several activities including courier/mail and scanning processes

• Allows for quicker invoice receipt

• Systematically track invoices

• Improves data accuracy

– Reduces payment cycle times

eInvoice Process

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eInvoicing: Overview

eInvoicing presents an invoice electronically to agencies for payment

• MFMP electronically receives, audits, and approves eInvoices

• Vendors monitor invoices’ status to track payment

• MFMP electronically returns any invoice disputes to vendors

• Vendors submit no paper to agencies for payment processing

MFMP Overview

Fee Reporting

eInvoicing

Resources

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eInvoicing: Overview

Key Benefits:

• Reduce costs: Create, present, manage, and archive invoices electronically, eliminating the need for paper documents and associated printing and shipping costs

• Save Time: Eliminate the production of print invoices and time spent preparing documents for mail

• Faster Payments: Encourages prompt and accurate processing of invoices by improving data accuracy which can reduce payment cycle times

• Sustainability: Submitting invoices electronically does not generate paper invoices

MFMP Overview

Fee Reporting

eInvoicing

Resources

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Vendor Training Agenda

• MFMP Overview

• STC Fee Reporting Process

• eInvoicing

• Resources

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Training Resources

• MFMP University offers several channels of training materials for vendors.– Classroom/Webinar Trainings

– Online, Recorded Trainings

– Job Aids

– Frequently Asked Questions

– Quarterly Newsletter

• MFMP for Vendors offers a variety of additional resources.– Registration Requirements

– Transaction Fee & Reporting

MFMP Overview

Fee Reporting

eInvoicing

Resources

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Customer Service Desk

• When you have questions about MFMP, feel free to contact our Customer Service Desk.

• Phone: 866-352-3776

• Email:[email protected]

• Hours: Monday - Friday, 8 am to 6 pm Eastern Time.

MFMP Overview

Fee Reporting

eInvoicing

Resources

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Questions?