information technology (it) management forms

Information Technology (IT) Strategic & Operational Controls

Copyright: John Kyriazoglou 1

INFORMATION TECHNOLOGY (IT)

MANAGEMENT

FORMS

By John Kyriazoglou

August 2013

This document contains a list of 16 IT Management Forms

that can be used by IT managers, development and technical

staff as well as other professionals in organizing, managing, running and improving IT Systems and Operations for any

type of company or organization.

For details on how these fit into IT Operations, see my book:

‘IT Strategic & Operational Controls’

PUBLISHER: www.itgovernance.co.uk

http://www.itgovernance.co.uk/



List of IT Management Forms

IT Form 01: INFORMATION ASSET REGISTER - EXAMPLE

IT Form 02: TEST CASE FORM – EXAMPLE

IT Form 03: TEST SCENARIO FORM - EXAMPLE

IT Form 04: TEST CASE EXECUTION LOG FORM – EXAMPLE

IT Form 05: ERROR LOG FORM – EXAMPLE

IT Form 06: IT ACTIVITIES JOURNAL FORM - EXAMPLE

IT Form 07: IT VISITORS LOG FORM - EXAMPLE

IT Form 08: IT SECURITY INCIDENTS LOG FORM - EXAMPLE

IT Form 09: IT PROBLEMS LOG FORM - EXAMPLE

IT Form 10: SOFTWARE SUPPLIERS MINOR CHANGES FORM - EXAMPLE

IT Form 11: SYSTEMS PERSONNEL CHANGES FORM – EXAMPLE

IT Form 12: SYSTEMS SOFTWARE MAJOR CHANGES FORM – EXAMPLE


IT Form 14: TEST SCENARIO FORM – EXAMPLE

IT Form 15: TEST CASE EXECUTION LOG FORM - EXAMPLE

IT Form 16: ERROR LOG FORM – EXAMPLE



Information

Entity

Field Names and contents

Payroll <File name>, <Format: Word, Excel, Hard copy, data base, etc.>, <application system mainting this information>, <File location>, <Officer responsible for the quality of this information>, <data classification category: secret, public, etc., according to corporate policy>

Accounting <File name>, <Format: Word, Excel, Hard copy, data base, etc.>, <application system mainting this information>, <File location>, <Officer responsible for the quality of this information>, <data classification category: secret, public, etc., according to corporate policy>

Xxx <File name>, <Format: Word, Excel, Hard copy, data base, etc.>, <application system mainting this information>, <File location>, <Officer responsible for the quality of this information>, <data classification category: secret, public, etc., according to corporate policy>

IT Form 01: INFORMATION ASSET REGISTER – EXAMPLE

SYSTEM NAME: < ………………………………….….…>

Test Case Number:

Tester Name:

Hardware required:

Software required:

Other Test Case Dependency:

Brief Description of the Test Case:

Inputs required:

Outputs expected:

Note: For each test case the above should be recorded




SYSTEM NAME: < ………………………………….….…>

Test Scenario Title:

Project Name:

Work Package:

Unit:

Tester:

Date:

Number:

Test Cases:

Set Up Instructions:

Start Instructions:

Proceed Instructions:

Performance Measures:

Stop Instructions:

Note: For each test case scenario the above should be recorded

Form 03: TEST SCENARIO FORM - EXAMPLE

SYSTEM NAME: < ………………………………….….…>

Test Case Number

Project

Tester

Date

Pass/Fail

Actual Results (For Fail)

Error Log Number (For Fail)

Approval

Note: For each test case executed the above should be recorded

Form 04: TEST CASE EXECUTION LOG FORM – EXAMPLE



SYSTEM NAME: < ………………………………….….…>

Error No

Description

Severity


Form 05: ERROR LOG FORM – EXAMPLE

<Organization>: <page no>:

<IT Department Location>:

The following data (as described in the next table) should be recorded on a standard form designed by the organization

Seq. No. Data to be recorded

1 <date>, <time>, <procedure>, <transaction name>, <work done>, <success: yes/no>, <comments>, <name of staff>, <IT system involved>

2 <date>, <time>, <procedure>, <transaction name>, <work done>, <success: yes/no>, <comments>, <name of staff>, <IT system involved>

…

N <date>, <time>, <procedure>, <transaction name>, <work done>, <success: yes/no>, <comments>, <name of staff>, <IT system involved>

Form 06: IT ACTIVITIES JOURNAL FORM







1 <date of entry>, <time of entry>, <date of exit>, <time of exit>, <location visited>, <visitor’s particulars (name, identification no., etc.), <escort’s name and phone no.>, <visitor’s signature>, <escort’s signature>

2 <date of entry>, <time of entry>, <date of exit>, <time of exit>, <location visited>, <visitor’s particulars (name, identification no., etc.), <escort’s name and phone no.>, <visitor’s signature>, <escort’s signature>

… …………………………….

N <date of entry>, <time of entry>, <date of exit>, <time of exit>, <location visited>, <visitor’s particulars (name, identification no., etc.), <escort’s name and phone no.>, <visitor’s signature>, <escort’s signature>

Form 07: IT VISITORS LOG FORM







1 <date reported>, <time reported>, <name of person who reported the incident>, <incident particulars (description, what location or system affected, etc.), <person’s name responsible to resolve incident>, <actions taken>, <date and time incident successfully resolved>

2 <date reported>, <time reported>, <name of person who reported the incident>, <incident particulars (description, what location or system affected, etc.), <person’s name responsible to resolve incident>, <actions taken>, <date and time incident successfully resolved>

N ………………………..

Form 08: IT SECURITY INCIDENTS LOG FORM




<IT Building Location>:



1 <date and time reported>, <name of person who reported the problem>, <problem particulars (description, what location or system affected, etc.), <person’s name responsible to resolve problem>, <actions taken>, <date and time problem successfully resolved>, <date and time resolution of problem reported to affected person/function, etc.>

2 <date and time reported>, <name of person who reported the problem>, <problem particulars (description, what location or system affected, etc.), <person’s name responsible to resolve problem>, <actions taken>, <date and time problem successfully resolved>, <date and time resolution of problem reported to affected person/function, etc.>

N ………………………..

Form 09: IT PROBLEMS LOG FORM



NO. Data to be noted

1 Change No

2 Change Request Date

3 Change Requestor

4 Change Urgency

5 System or Application Affected

6 Description of Change

7 Requestor Signature

8 Impact of Change

9 Signature of IT Manager

Form 10: SOFTWARE SUPPLIERS MINOR CHANGES FORM - EXAMPLE


1 Change No


3 Change Requestor

4 Change Urgency

5 System Software Affected



8 Impact of Change


10 Signature of Stakeholder

Form 11: SYSTEMS PERSONNEL CHANGES FORM – EXAMPLE




1 Change No


3 Change Requestor

4 Change Urgency

5 System / Application Software Affected



8 Impact of Change


10 Signature of Stakeholder

11 Signature of DBA

12 Signature of Security Manager

Form 12: SYSTEMS SOFTWARE MAJOR CHANGES FORM – EXAMPLE



SYSTEM NAME: < ………………………………….….…>

Test Case Number

Tester Name

Hardware required

Software required

Other Test Case Dependency

Brief Description of the Test Case

Inputs required

Outputs expected

Note: For each test case the above should be recorded

Form 13: TEST CASE FORM – EXAMPLE



SYSTEM NAME: < ………………………………….….…>

Test Scenario Title

Project Name

Work Package

Unit

Tester

Date

Number

Test Cases

Set Up Instructions

Start Instructions

Proceed Instructions

Performance Measures

Stop Instructions

Note: For each test case scenario the above should be recorded

Form 14: TEST SCENARIO FORM – EXAMPLE



SYSTEM NAME: < ………………………………….….…>

Test Case Number

Project

Tester

Date

Pass/Fail

Actual Results (For Fail)

Error Log Number (For Fail)

Approval


Table 15: TEST CASE EXECUTION LOG FORM - EXAMPLE

SYSTEM NAME: < ………………………………….….…>

Error No

Description

Severity


Table 16: ERROR LOG FORM – EXAMPLE

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