information technology · instructional technology & information systems (iis) core it support and...
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Information Technology
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Instructional Technology & Information Systems (IIS)
Core IT support and services for the School’s
• faculty • staff• students
Kathy AndersonAssociate Dean for IT and Project Planning
Main Office: 219 Rosenau Hall
Bryan AndreggIT Security & Systems Manager
Lew BinkowskiIT Project Manager
Aiya WilliamsInstructional Technology Manager
OJ McGheeInstructional MediaServices & End User Support Manager
Visit the IIS website
mailto:[email protected]://sph.unc.edu/adv_profile/bryan-c-andregg/http://sph.unc.edu/adv_profile/lewis-binkowski/mailto:[email protected]://sph.unc.edu/adv_profile/oj-mcghee/http://sph.unc.edu/iis/iis-information-technology/
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IIS Services
Shared files & network printing
Information security, privacy,
& compliance
Technical supportfor classrooms &
conference rooms
AV & computerequipment check-out
Teaching with technology consulting
Lecture capture & narrated
presentations
LMS & learning technology
support
Online meeting spaces
End user support
Web & database development &
support
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• How do I display my presentation to the people in the room?
• The computer or DVD player in the room isn’t working!
• I hit the wrong button, help!
• We can’t hear the microphone!
Technical supportfor classrooms & conference rooms
Pick up the AV Help Phone (black) or 919-966-6536
233 Rosenau Hall
Support resources
Reserving Rooms at Gillings
http://sph.unc.edu/iis/end-user-support/http://sph.unc.edu/resources/rooms/
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• Is this a legitimate email?
• Where can I store my research data?
• I think my computer, email, or website may be compromised!
• Does FERPA apply to this?
Information security, privacy, & compliance
[email protected][email protected]
Bryan Andregg919-843-4394
218 Rosenau Hall
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Protect yourself online
Phishing
Sending emails purporting to represent a known entity hoping to catch user information.
Send suspected email to [email protected]
8.2 million messages received in 2016
Messages blocked
94%
Messages received
6%
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• Why would I use an instructional technology?
• How do I flip my classroom?
• How can I be more efficient and effective using instructional technologies?
• What can help me do group work better?
Teaching with technology consulting
[email protected]@unc.edu
Aiya Williams919-843-3779
217 Rosenau Hall
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• How can I teach online students at the same time as students in the room?
• How can I collaborate live or run a webinar?
• Can I participate in videoconferencing?
• Which technology should I use for my online meeting?
Online meeting spaces
919-966-6536
Request Form
Online Meeting Guide
http://sph.unc.edu/iis/remote-conferencing/http://courses.sph.unc.edu/webc-guide/
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• How can I record or stream my class or meeting?
• Where can I record audio to accompany my slides?
• Which rooms can I use to record or stream my content?
Lecture capture & narrated presentations
Best practices, guidelines & examples
Scheduling Request form
Narrated side & audio production
http://sph.unc.edu/iis/mediasite/http://courses.sph.unc.edu/mediasite_request/https://courses.sph.unc.edu/service_center/?page=services&service=audio
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• What equipment is available for me to use?
• How do I use this piece of AV equipment?
• How long can I keep loaned equipment?
• Can I take equipment out of the building?
AV & Computer Equipment Checkout
AV Website
Equipment Checkout Form
919-966-6536
http://sph.unc.edu/iis/av-services/https://webapps.sph.unc.edu/av/requests.php
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• What should I use to do “x” online?
• How can I create online tests and assignments?
• How can I do group work online?
• How do I do “x” in Sakai?
LMS & Learning Technologies Support
Workshops & training
Documentation
919-843-3779
Online resources
http://sph.unc.edu/iis/sakai-and-instructional-technology/#trainingshttp://sph.unc.edu/iis/sakai-and-instructional-technology/#documentationhttps://courses.sph.unc.edu/service_center/?page=online_resources
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• My computer isn’t working.
• What computer should my department purchase?
• How do I see email on my mobile device?
• How can I share my Outlook calendar?
End User Support
Support details
919-843-4914
http://sph.unc.edu/iis/end-user-support/
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• How do I share documents with my colleagues?
• What are my cloud storage options?
• I need a place to store and access research data.
• How do I print to a network printer?
Shared files & network printing
UNC Storage Offerings
http://its.unc.edu/storage-offerings/
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• I want a website.
• How can I gather research data online?
• We developed a web application.
• What about mobile apps?
Web & database development & support
Gillings Communications
WordPress at UNC
http://sph.unc.edu/comm/sph-news/
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IIS Services: [email protected]
Shared files & network printing
Security, privacy,& compliance
Technical supportfor classrooms &
conference rooms
AV & computerequipment check-out
Teaching with technology consulting
Lecture capture & narrated
presentations
LMS & learning technology
support
Online meeting spaces
End user support
Web & database development &
support
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Not sure? Ask Kathy Anderson, [email protected] , Associate Dean for IT & Project Planning
Department First Line IT Support
Biostatistics [email protected] or [email protected]
Environmental Sciences & Engineering [email protected]
Epidemiology help.unc.edu
Health Behavior IIS – [email protected] or help.unc.edu
Health Policy & Management [email protected]
Maternal & Child Health IIS – [email protected] or help.unc.edu
Nutrition help.unc.edu or [email protected]
Public Health Leadership Program IIS – [email protected] or help.unc.edu
Getting IT support in your department
mailto:[email protected]
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One Stop IT Support
help.unc.edu
919-962-HELP
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Instructional Technology & Information Systems (IIS)
Core IT support and services for the School’s
• faculty • staff• students
Visit the IIS website
Kathy AndersonAssociate Dean for IT and Project Planning
Main Office: 219 Rosenau Hall
Bryan AndreggIT Security & Systems Manager
Lew BinkowskiIT Project Manager
Aiya WilliamsInstructional Technology Manager
OJ McGheeInstructional MediaServices & End User Support [email protected]
http://sph.unc.edu/iis/iis-information-technology/mailto:[email protected]://sph.unc.edu/adv_profile/bryan-c-andregg/http://sph.unc.edu/adv_profile/lewis-binkowski/mailto:[email protected]://sph.unc.edu/adv_profile/oj-mcghee/