information technology at the university of alabama at birmingham
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Information Technology at the University of Alabama at Birmingham
Sheila M. SandersMarch 15, 2005
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Overview of IT at UAB
IT Organization Services Provided Initiatives Underway Upcoming Projects
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IT Organization
180 Employees 12 Student Internship slots $34 million budget
• Funded by central (state funds)• Administrative IT fees• Student IT fees• Direct Charge backs • Service Centers revenues
Distribution of IT Operating Budget by Funding Source
29%
9%58%
4%
State AllocationIT FeesService Center RevenuesOther
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IT Services at UAB
Provide support for the administrative and student information systems
• Over 2,000,000 purchases orders and invoices have been processed in Oracle since Finance Go-live October 2004
• Over 780,000 HR transactions (timesheets, actions, changes, terminations, payroll) have been processed in Oracle since go-live last January
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IT Services at UAB
Provide support for course management system and use of instructional technologies
• Over 1,100 courses were delivered using functionality from our course management systems this past year
• Course management system is also used for training employees in areas such as, diversity and compliance.
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IT Services at UAB
Provide centralized web based email and calendars
• 18,000 mailboxes in use
• 1.25 million messages processed each day
• Provide online email account registration for students as they sign up for their BlazerID at orientation
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IT Services at UAB
Provide a central IT Help Desk - AskIT (Tier One)
• Received over 40,000 calls to the help desk this past year from faculty, staff and students
• Oracle Human Resource and Finance support
• Desktop support
• Faculty and student support for courses taught through WebCt
• Residence Hall support
Tier Two Support
• Desktop technicians dispatched
• Instructional Technology
• Network support team
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IT Services at UAB
Operate the network (wired and wireless)
• Approximately 20,000 devices connected to the network
• All buildings are connected to the network with Gigabit Ethernet links
• Links to the outside world through the Internet at 100Mb, and Internet2 at 155Mb connections
Extensive physical network infrastructure
• Over 55 manholes and 200 smaller handholes
• Approximately 176 miles of fiber (single mode and multimode)
• Approx 54,000 stations wired for current and future use
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IT Services at UAB
Provide Data Security Services
• End user tools • Anti virus software• Firewalls as needed
• Vulnerability scanning
• Patch management system
• SPAM Tagging service
• HIPAA Coordination with the Health System
• Disaster Recovery Plan Coordination
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IT Services at UAB
Coordinate software site licenses
• Insures compliance
• Lower cost with volume discounts
• Allows standardization and better support
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IT Services at UAB
Operate a Telephone System for the campus, hospital and residence halls
• Over 22,000 lines and telephones in use
• 9,000 voicemail boxes
Provide UAB Operator Call Center
• Answer approximately 2,000,000 calls per year
• Initiate 750,000 pages per year
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IT Initiatives Underway
Replacement of the Student Information, Alumni and Development Systems
SCT Luminis Portal
Wireless rollout across campus
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IT Initiatives Underway
Replacement of the Student Information, Alumni and Development Systems
• Provides a common platform at all three UA System campuses
• Brings together separate systems in existence today
• Allows UAB to take advantage of in-house expertise in Oracle forms and database as well as in Unix
• Allows faculty and students to easily access information on the web anytime and anywhere
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Student System Timeline
Infrastructure set up this Spring 2005
Project team training Summer 2005
Portal implementation late 2005
Admissions, Catalog and Schedule in 2006
Full go-live for the Fall Class of 2007
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IT Initiatives Underway
SCT Luminis Portal• Today users must visit several websites to access UAB
information:
ttps:::www :u : u: m s:st ms:h abeda d i e (Oracle Human Resources and Finance, Budget Modeling System,
Student System)• https://courses.uab.edu/
(WebCT Course management system)• https://mail.ad.uab.edu
(Web based email)• https://www.hrm.uab.edu/tadss_ssl/Login.asp?ret_link=%2Ftadss%5Fssl%2Findex%2Eas
p&type=notLogged(Training and Development)
• All of the systems above use UAB’s same sign on ( BlazerID and password)
• Easier than it used to be, but we can do better.
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UAB Portal
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Wireless rollout across campus
• Priorities – libraries and classrooms
• Supplement to the wired network
• Convenience in labs and classrooms
• Currently have 650 users comprised of students, faculty and staff
IT Initiatives Underway
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UABwifi - Enabled Zones
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Upcoming Projects
UAB Research Community
• Expansion of high performance computing
• Enabling Technology Lab• Regional Optical Network• Grid Computing
• Reviewing research support systems
• IRB• IACUC• Grants Pre-Award
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Upcoming Projects
UAB Health System
• Clinical Trials Billing System in pilot
• Replacement of the Patient Information System
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The Vision for IT at UAB
• Information will be easy to find and easy to use
• IT will be a partner in Research, Teaching, Learning, and HealthCare at UAB
Information Technology at the University of Alabama at Birmingham
Questions?