information package dhl global technology …...information package dhl g t c 2015 4registration...

INFOrmatION package

DHL GLobaL TecHnoLoGy conference 2015April 14-16, Dubai

Information Package DHL Global Technology Conference 2015 2

Dear Reader,

We are delighted that you are joining us for the 5th DHL Global Technology Conference! It will be an honor to welcome you in Dubai, on April 14-16.

We are excited to host this year’s global conference in the Middle East, after being on the US West Coast, in Asia-Pacific and in Europe for the previous four years. The agenda for this year’s conference is around technol-ogy supply chains with specific focus on ‘CONNECTING Markets, Trends & People’.

Here is a short summary of what you can expect during the conference:

apriL 14: arrivaL anD WeLcome recepTion09:30 Departure for our optional ‘SEA, AIR, ROAD’ site visit to Dubai Port and Dubai World Central (DWC). Kindly assemble before 09:30 in the Conrad Dubai Hotel lobby. 19:00 Please join us in the Purobeach Garden (6th floor of the Conrad Dubai Hotel) for our welcome reception. This will be a great opportunity for networking and meeting your colleagues from the technology industry.

apriL 15: “connecTinG markeTs, TrenDs & peopLe” anD eveninG evenT 08:30 We will start with plenary sessions looking into technology sector trends, the role of Dubai as a global hub for logistics, and how to do business in rising Africa. During the day, we will start our breakout sessions with eight different topics running in parallel. 18:30 Departure for our evening event at the Zeta Restaurant in the Address Hotel. Kindly assemble before 18:30 in the Conrad Dubai Hotel lobby.

apriL 16: “connecTinG markeTs, TrenDs & peopLe” anD cLosinG recepTion 08:30 Today will focus on innovation in the supply chain, with particular reference to the Internet of Things and best-practice logistics. Once again, you will have the chance to engage in two more sets of breakout sessions. 16:00 Closing Reception

I would like to thank you for deciding to attend our conference and for bringing your expertise to our gathering. We are looking forward to your contribution to creating a world-class event for the technology industry.

Best regards,

Rob Siegers President Technology Sector DHL Customer Solutions & Innovation


conTenT


reGisTraTion

HospiTaLiTy DeskWhen you arrive at the hotel, please come over to our hospitality desk where you’ll receive your welcome package along with a badge that grants you access to the conference area and event venues.

As part of your welcome package, you’ll receive an interactive device that will accompany you throughout the plenary presentations and breakout sessions. This device provides you with information on the event, and also serves as a multimedia library and voting tool. You can also use this device to share your feedback with us on the conference in general and on the various presentations and breakout sessions.

ON APRIL 14, fROM 8:30 – 20:00 The event hospitality desk will be located near the hotel’s reception area.

ON APRIL 15 AND 16, fROM 8:00 – 17:00 The event hospitality desk will be located in the hotel’s conference area (2nd floor).

HoTeL cHeck inGuest rooms are available as of 15:00 on day of arrival. Early check in and late check out cannot be guaran-teed and are depending on hotel availability.


aGenDa

apriL 15 - Day 1

08:30 – 10:15 WELCOME / TRENDs AND sOLuTIONs fOR THE TECHNOLOGy sECTORWelcome Rob Siegers, President Technology Sector, DHLDPDHL strategy 2020 – Perfect fit to the Technology sector Frank Appel, CEO DPDHLMiddle East Africa – Knowing the businessKen Allen, CEO DHL ExpressTechnology sector TrendsScott Allison, SVP Technology Americas, DHL

10:15 – 10:45 Coffee Break

10:45 – 12:30 DuBAI – CONNECTING HuB fOR GLOBAL LOGIsTICsDubai as Global Logistics Hub: Ready for growth Mohsen Ahmad, VP Logistic District, DWCJoerg Sonne, VP Middle East, Indian Sub-Continent and West Africa, UASCDirk van den Bosch, VP Trade and Business Development, Dubai PortLearning from Customer ExperiencesRonald Kleijwegt, Regional Director EMEA Logistics, Hewlett PackardPat Flynn, Global Logistics and Supply Chain Director, MicrosoftDiscussion Panel

12:30 – 14:00 Networking Lunch

14:00 – 15:15 BREAKOuT sEssIONs 1 - Please check for your registered session


15:45 – 17:15 RIsING AfRICA – HOW TO DO BusINEssInspiring Africa: Capturing chancesAshish J. Thakkar, Founder, Mara Group and Mara FoundationLearning from Customer ExperiencesBas Jansen, Customer Service and Logistic Director, Unilever AfricaDiscussion Panel

17:15 Wrap up and closing of Day

18:30 Departure for the Evening Event (Meeting Point Hotel Lobby)


aGenDa

apriL 16 - Day 2

08:30 – 09:45 INNOvATION KEyNOTEInternet of Things in LogisticsBernd Heinrichs, Managing Director IoE EMEAR, Cisco




12:45 – 14:00 Networking Lunch

14:00 – 15:30 CAPTuRING INNOvATION IN THE TECHNOLOGy sECTOR Implementing Innovation CultureCarson Cato, SVP Global Supply Chain, CommScopeInnovation in Consumer supply ChainRobert van der Waal, Director Logistics Operations, SamsungElectronics Europe Logistics BVDelivering value through partnershipsSalvatore Paparelli, Regional Logistic Officer Europe andHead of European Sales Support, Sony Europe

15:30 Wrap up of conference

16:00 Closing Reception


breakouT sessions

We will have 16 different breakout topics related to the Conference Theme “CONNECTING Markets, Trends & People”. In case you did not submit your preferred sessions yet, please advise via the registration platform http://www.event-dhl.com/ehome/technologyconference.

SESSION 1 WEDNESDAY14:00–15:15

SESSION 2 THURSDAY9:45–11:00

SESSION 3 THURSDAY11:30–12:45

CONNECTING MARKETs

GCC / KSA – Diversification Creating Opportunities (M.1)

BallrOOm c BallrOOm c

Nigeria – Large Country, Big Opportunity!? (M.2) BallrOOm a BallrOOm a

Egypt – Boost Growth in a Recovering Market (M.3) BallrOOm a

CONNECTING TRENDs

Air Freight: Market Trends and Solutions (T.1) BallrOOm B BallrOOm B

Ocean Freight – Challenges and Solutions for the MEA Supply Chain (T.2)

BallrOOm B

Lead Logistics Provider – Delivering Supply Chain Transformation (T.3)

BallrOOm F al Yasat / al gatIs

E-commerce – Scenarios and Solutions (T.4) BallrOOm F BallrOOm F

Service Logistics – Leveraging new technologies (T.5) BallrOOm D BallrOOm D

Innovation in Practise: Augmented Reality in Logistics (T.6)

al Yasat / al gatIs al Yasat / al gatIs

Supply Chain Resilience – A collaborative approach to managing Business Continuity (T.7)

BallrOOm e BallrOOm e

Asset Recovery – Capturing End of Life Value (T.8) al marYah

Lean & Continuous Improvement – Collaboration to Drive End-to-End Improvements (T.9)

BallrOOm D

Multi-modal: Finding the Right Mix of Transport Combinations (T.10)

BallrOOm e

Inventory financing: Leveraging Physical Supply-Chains to Generate Financial Value (T.11)

BallrOOm c

CONNECTING PEOPLE

Network: Mastering Growth in Africa (P1) al marYah

Enterprise Computing: Changing Market Dynamics Driving New Challenges (P.2)

al marYah

http://www.event-dhl.com/ehome/technologyconference


breakouT sessions

connecTinG markeTs Learn how to be successfuL in high growth markets

GCC / KsA: Diversification Creating Opportunities (M.1) Rising levels of disposable income spur the growth of consumer electronics. Ambitious governmental programs are targeting to diversify the 80% oil-based economy in KSA as well as in other GCC countries. What does this mean for technology companies and their supply chains targeting to capture market opportunities in the GCC? Experts such as Marcus Meissner from Camelot Consulting and Robin Philipose from Samsung will try to provide some answers to these questions.

Nigeria: Large Country, Big Opportunity!? (M.2) The opportunities for growth in Africa have never been better and, with Nigeria hosting the largest population on the continent and also having the largest GDP in sub-Saharan Africa, Nigeria’s prospects for retail and services opportunities are un-matched. According to the latest “ease of doing business” index, Nigeria is ranked at 170th place. The country continues to struggle with inadequate power issues, a poor infrastructure, security concerns and very heavy government bureaucracy. With all of these challenges there comes a multitude of opportunities for potential investors looking into this growing market; outside interest is being fueled by a talent pool of young, ambitious people and an increasingly well-educated population. For those who want to learn more about chances to succeed in Nigeria, Sim Shaga-ya and Tayo Oviosu, two entrepreneurs in the technology market, will share their views and lessons learned from their start-up business in Nigeria.

Egypt: Boost Growth in a Recovering Market (M.3) Technology companies such as Samsung, Intel, Microsoft, Oracle and many others have invested in the Egypt to strengthen their position in the MENA market to capitalize on the country’s population of 82 million, the largest in the Middle East, its growing consumption rate and increasing demand for Internet use and mobile devices. Trade agreements as COMESA provide access to additional 20 different countries in Africa. With the arabic spring, privatization drive has stalled and experts expect it will take several years to reach previous investments and growth levels. The consumer electronics market started to recover already last year after a dramatic downturn in 2013 and positive outlook remains for 2015. Attendees of this session will learn from Yasser Elnaggar, Ministry Of Investment, about most recent developments and plans to boost growth and investments in Egypt.


breakouT sessions

connecTinG TrenDs Learn more about specific trends and soLutions to boost your suppLy chain

Air freight: Market Trends and solutions (T.1) In an industry such as technology, where speed to market and obsolescence play an critical role, airfreight is an important mode of transportation to serve the different regional markets. Mid-term capacity developments and short term busi-ness seasonality are important drivers in the airfreight market. What are the latest trends and what is important for technology companies to optimize their airfreight supply chain.

Ocean freight: Challenges and solutions for the MEA supply Chain (T.2) The Middle East and Africa (MEA) region is one of the fastest growing markets in the world. The unique opportunities that this region provides also come with logistics challenges and we need to be extra-prepared to manage these. This breakout session looks into the current status of logistics in the region and some of the challenges that we should keep in mind. We also look at a few interesting solutions adopted by our customers in the region to solve some of the unique logistical challenges that the Middle East and Africa region provides.

Lead Logistics Provider: Delivering supply Chain Transformation (T.3) One thing global businesses can count on today is change – in economic conditions, in existing and emerging markets, in regulatory regimes, and in customer preferences. To create and maintain competitive advantage, then, companies must revise their supply chain strategy, and transform their supply chain processes, infrastructure, information systems, and organizational structures. To achieve this, companies are increasingly seeking collaboration in partnerships to drive this transformation in their logistics activities. Through actual customer examples and success stories, DHL will explore how a Lead Logistics Partner (LLP) can transform your supply chain and support your business ambitions at every stage of the process, from redesigning operations to providing flexible, day-to-day management control, and from stakeholder management to delivering robust, continuous improvement and innovation.


E-commerce: scenarios and solutions (T.4) Retailing is challenged by e-commerce, in particular by its facilitation of interna-tional commerce. The break-out session will provide you with insights on how this is impacting your business and how you can use it to your advantage. We would like to share with you the insights from our study “Global e-tailing 2025”. The study explores four global scenarios for the future development of international e-commerce. We will look specifically into the impact of different trends on retail structures and logistics. Next, we will provide you with specific customer examples from different regions and industries on how these organizations have successfully tackled the challenge of international e-commerce. In a dialog with you, we will then define the distinct impact and opportunities international e-commerce has for your business. Your take-away will be your ideas on how your logistics strategy can markedly broaden your market reach.

service Logistics: Leveraging new technologies (T.5) Technological innovations are all around us. How to determine which ones affect your logistics services or how to ensure you implement them properly it’s a challenge. DHL will present the latest status in technology for Service Logistics introducing a new business process to manage Sameday deliveries that uses unique methods and technology and demonstrates improved productivity and efficiency. The new Sameday Visibility Tracker provides full visibility on courier deliveries using an inte-grated routing engine combined with real-time traffic information to give better service control and real-time point-of-delivery information for your engineers. In addition, a seamless implementation of new technologies is key to drive change in business processes. We will look at recent customer cases and success factors to apply new innovations.

Innovation in Practise: Augmented Reality in Logistics (T.6) Augmented Reality (AR) will no doubt radically transform how consumers will buy and experience products in the future. However, enormous potential also lies in its applications for the enterprise. As the AR trend rapidly develops from Google Glass to the latest Microsoft Hololens, this hands-on breakout session will address the state of Augmented Reality in 2015 and explore the role of AR technologies in the supply chain. The session will be supported by Ricoh and wearable computing expert, Ubimax, providing tangible case studies and demos on ‘vision picking’ and ‘vision sorting’, as well as insights on how organizations have turned vision into reality and lessons learned.

breakouT sessions


breakouT sessions

supply Chain Resilience: A collaborative approach to managing Business Continuity (T.7) Protecting the supply chain is no longer just the role of logistics teams. Staying abreast of developing risks, understanding threats to the supplier base, and assessing potential impacts from natural disasters requires a collaborative ap-proach across the organization to ensure that, when disruptions do occur, the consequences are minimal. This session will share insights on the risks of doing business in the Middle East and Africa, and illustrate through a case study how an overarching global crisis management effort can help organizations be more secure and proactive in managing such risks. The session will also demonstrate the tools and technologies necessary to create visibility and transparency across multiple teams to ensure business continuity.

Asset Recovery: Capturing End of Life value (T.8) DHL Supply Chain engages with it customers to responsibly and sustainably de-install, acquire or consign, redeploy, resell, and recycle technology assets, allowing them to maximize revenues, reduce expenses and achieve corporate responsibility objec-tives. This has resulted in the development of high quality innovative ASSET RE-COVERY services backed up by flexible, efficient IT systems. Through our internal Enviro-solutions team and partner network we provide professional asset manage-ment services and due to the complementary nature of our propositions, we enable customers to use us as a single outsource partner for their asset recovery projects. These services reduce costs, improve returns, develop more efficient processes and ensure the highest standards of environmental compliance.


Lean & Continuous Improvement: Collaboration to drive End-to-End improvements (T.9) Nowadays everybody is looking for continuous improvement – obtaining benefits from quality and efficiency improvements plus overall cost reduction. Executed by each company individually, a Continuous Improvement strategy can be very powerful, and adopting an integrated approach can elevate results to yet higher levels. DPDHL has created THE FIRST CHOICE WAY – its own proven and robust approach to drive continuous improvement specifically in the logistics environment. During this session, we will look at a real-life case and share highlights of the joint approach, impact and lessons learned. Participants will reflect on continuous improvement practices from manufacturing and explore the potential to apply these in logistics. There will also be an opportunity to share experiences and develop further ideas on possible continuous improvement collaboration with supply chain partners.

Multi-modal: finding the Right Mix of Transport Combinations (T.10) Economical and ecological trends suggest a strategy which combines different transportation modes in a smart way. This interactive break out session discusses the needs for Multimodal transportation and its advantages for an efficient end to end transport flow. The seamless E2E integration of modes and its visibility along these global supply chains are critical success factors. This sessions provides new concepts that are developing to cover growing markets and shipping behavior changes e.g. flexibility to change shipping plans easy, covering all shipment sizes from parcel up to container load, 2B&C deliveries, identify alternative routes and gateways.

Inventory financing: Leveraging Physical supply-Chains to Generate financial value (T.11) Supply Chain optimization today is very focused on the reduction of operating costs and more and more also focused on the reduction of working capital. This session will explore innovative options for removing current assets from the bal-ance-sheet or turning them into cash - quicker and at better value. We will take a step back to look at your companies’ overall financial priorities and key solutions available to satisfy those priorities. We will explore how to combine state of the art inventory financing and ownership solutions with best practices in supply chain management.

breakouT sessions


connecTinG peopLe: Join your peers to review e2e suppLy chain topics

Network: Mastering Growth in Africa (P.1) The growth potential in Africa is highly dependent on infrastructure investments. Energy, logistics and ICT networks lay the foundation for prosperous development. The telecommunication sector plays an important role to ensure the required capacity and services. Compliance is seen as one of the key challenges in supplying the necessary infrastructure in Africa. This session invites representatives from tele-com equipment providers and mobile operators to review common challenges and to shape potential solutions for more effective supply chains.

Enterprise Computing: Changing Market Dynamics Driving New Challenges (P.2)Big data and cloud computing are changing market dynamics and the requirements of supply chains. In this round table, we will facilitate an open exchange on new trends and common challenges, discussing key issues such as what represents best practice and what are the possible focus areas to bring supply chains to the next level.

breakouT sessions


HoTeL informaTion

conraD Dubai HoTeLThe venue of the event is the Conrad Dubai Hotel. Registering via the conference website will ensure your booking at the conference hotel Conrad Dubai as part of the DHL block of rooms. If your company policy precludes you from accepting a complimentary hotel stay, please note this in the registration form and we will make arrangements for you to pay for your own room with the DHL rate. Please inform us about special requirements and preferences in the registration form.

The hotel is located conveniently in the hub of Dubai’s commercial center on Sheikh Zayed Road, within close proximity to the international financial center, and about 20 minutes away from the airport.

Conrad Dubai Address: Sheikh Zayed Road, Dubai, 0, UAE Tel: 971 4 4447444 http://www.conraddubai.com

Directions from Dubai International Airport | Distance from hotel: 10 km | Drive time: 15-20 min Drive towards Garhoud Bridge and take the first exit to Jebel Ali / Abu Dhabi. Continue on the highway following the signs for Trade Centre. At the roundabout, take ‘Jebel Ali, Abu Dhabi’ exit. Conrad Dubai is on your right hand side.


eveninG evenT

ZeTa resTauranTWith spectacular views over Burj Khalifa and The Dubai Fountain, Zeta Restaurant is located in the heart of Downtown Dubai. DHL will provide transportation to/from the evening event on April 15.

If you prefer to find your own way there, please note the Zeta Restaurant is located at the lobby level of The Address Downtown Dubai Hotel on Sheikh Mohammed bin Rashid Blvd, and the phone number is 971 4 436 8888.

18:30 Departure for the Evening Event (Meeting Point Hotel Lobby).


“sea, air, roaD” siTe visiT To Dubai porT & Dubai WorLD cenTraL (DWc) We would like to invite you to experience the world of logistics in Dubai first hand. We are organizing a tour to see Dubai Port and the new Dubai World Central (DWC) development area. Experts will demonstrate how logistics on “SEA, AIR, ROAD” are seamlessly connected and share expansion plans for future growth.

The tour will start at 09:30am on April 14 and will last approximately 4 hours. Attendance is optional and on a “first come, first served” basis. If you would like to attend, please indicate this in your registration.

Please note that you must bring a valid passport / ID card.

siTe Tour


GeneraL informaTion

inTerneT access – WireLess connecTion Wireless connection is available for free for all guests of the conference.

conference cosTs DHL will cover the cost of the hotel room for 2 nights (April 14th and April 15th). You will be responsible for your traveling costs and all other incidentals that you may incur while staying in Dubai. You will need to settle your personal charges for minibar, room service, etc. upon check-out at the hotel. Different rules apply for DHL employees.

meeTinG rooms anD meaLs All plenary and breakout sessions of the DHL Global Technology Conference will take place at the Conrad Dubai Hotel. DHL will also cover meals for the duration of the conference (including breakfast and dinner).

TraDe fair We will have several solutions on display in our trade fair area, where DHL experts will be happy to answer your questions about specific value propositions and explain how these solutions could contribute to your company.

HiLTon HHonors If you have HILTON HHONORS Membership, you are welcomed to use it for your stay at the Conrad Hotel Dubai.

parkinG The hotel offers valet parking. For all attendees of the conference, parking will be offered at no charge. Please get a stamp at the hospitality desk.

Dress coDe The dress code throughout the conference is business casual.

usefuL counTry informaTion The average temperatures in Dubai in April are between 20° and 30°C, with an average of 26°C (79°F).

GeneraL QuesTions Please contact our team at [email protected] or + 49 172 719 5581.

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