information and access derby for disabled people 2013 · mik scarlet broadcaster, ... for disabled...

Derby Access and Information Guide for Disabled People 2013

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*Nil advance payment applies to select vechicles and orders taken before 31st Dec 2013.Conditions apply. Please ask for details. **Subject to status. Written details on request.

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www.motability.co.uk

www.tch.co.uk

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Derby Access and Information Guide for Disabled People

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www.westfield.com/derby

www.derby.ac.uk/guide

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"The great thing about visiting Derby if you have a disability is that once you arrive, you can totally forget about it. Everywhere is so accessible, it simply slips your mind leaving you to enjoy this fantastic, friendly city." Mik ScarletBroadcaster, Journalist and Campaigner.

Minicom: 01332 255803Minicom: 01332 255803

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For more information and to apply for a card call in at the Council House on Corporation Street between 8.30am and 5pm on any weekday. You can also apply for a card by post. For more information telephone 01332 293111, minicom 01332 640666 or email [email protected]

Get free bus travelwith Gold CardGold Card

The national concessionary travel pass known in Derby and Derbyshire as Gold Card gives older and disabled people free off-peak bus travel.

Gold CardGold Card gives older people or those with certain impairments: • Free local bus travel throughout England from 9.30 am - 11 pm Monday to Friday, and all day on Saturdays, Sundays and Bank Holidays.

• The card also gives you discounts at over 1,400 local shops and services in Derby and Derbyshire and can be used to borrow books at any Derby and Derbyshire libraries.


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mailto:[email protected]




www.visitderby.co.uk

www.visitderby.co.uk


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Problems with sight?

•�Do you need help or support?

•�Are you looking for information?

•�Could equipment make life easier?

Visit us at: 65-69 Nottingham Road, Derby, DE1 3QS Call: 01332 292262

1 St. Margaret’s Drive, Chesterfield, S40 4SY Call: 01246 551727

Website: www.sightsupportderbyshire .org.uk

Sight SupportPatron: The Duke of Devonshire

KCVO, CBE, DLRegistered Charity Number: 1080986


http://www.sightsuppportderbyshire.org.uk

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www.stpetersquarter.co.uk

RIVERLIGHTS

VICTORIA STREET

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BUSSTATION

Whether you are here on business or pleasure – the top quality retailers, salons, bars and restaurants, leisure attractions and professional services in St Peters Quarter have something to offer everyone.

High Street

Shopping

Key to colours

The Spot, Osmaston Road, London Road, Sacheveral Street, Sitwell Street, Wilmot Street

Green Lane, Babington Lane, Macklin Street, Gower Street, Becket Well Lane, Colyear Street

Theatre Walk, Victoria Street, Morledge, Eagle Market, Riverlights, Thorntree Lane, Albert Street

East Street, St Peter’s Churchyard, St Peter’s Street, Exchange Street, Albion Street

Key

Parking

Designated Disabled Parking

Toilets

Footpath

One Way Streets

St Peters Quarter boundary

St PetersChurch

Specialist Retail

Evening Entertainment



http://www.stpetersquarter.co.uk





DERBY CATHEDRAL QUARTER

Specialist shops and boutiques

Great places to eat, drink and unwind

Historic streets, guided tours, ghost walks

www.derbycathedralquarter.co.uk

I N D I V I D UA L : DI V E RS E : I N S P I R I NG3031504


http://www.derbycathedralquarter.co.uk




Derby Access and Information Guide for Disabled People6

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Facebook.com/derbycollege Twitter.com/derbycollege


www.derbycollege.com


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Published by: Burrows Communications Limited

Head Office: Publicity House, 106 Stafford Road, Wallington, Surrey SM6 9AYTel: 020 8773 3000 • Fax: 020 8773 8888

Email: [email protected] • Web: www.burrows.co.uk

Our Advertisers:We gratefully acknowledge the support of all the firms whose advertisements appearin these pages. Without their help we would not be able to produce this guide. As areciprocal gesture we have pleasure in drawing the attention of our readers to their

announcements, but wish to make it clear that Derby City Council can accept no responsibility for their products or services advertised.






http://www.burrows.co.uk




8 Derby Access and Information Guide for Disabled People3030946





• Advice and information . . . . . . . . . . . . . . . . . . . . . . . . . 24

• Bakeries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

• Banks and building societies . . . . . . . . . . . . . . . . . . . . . . 26

• Book shops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

• Charity shops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

• Chemists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

• Clothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

• Colleges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

• Computer/software/games . . . . . . . . . . . . . . . . . . . . . . . 30

• Concert halls/theatres/arts and dance centres . . . . . . . . 30

• Department stores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

• Dry cleaners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

• Eating out/hot food shops/sandwich bars . . . . . . . . . . . 31

• Estate agents/auctioneers/valuers/surveyors . . . . . . . . . 32

• Florists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

• Furniture/furnishings/floor coverings . . . . . . . . . . . . . . . 33

• General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

• Government and local government buildings. . . . . . . . 35

• Greeting cards/gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

• Haircare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

• IT/Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Contents

• Message from the Council’s Champion of Disabled People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

• Derby Access Guide information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

• How to use the guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

• Useful contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

• Car parking in Derby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

• Key to symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

• Jewellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

• Libraries/museums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

• Local radio stations/newspapers . . . . . . . . . . . . . . . . . . . 39

• Markets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

• Music/musical instruments . . . . . . . . . . . . . . . . . . . . . . . 39

• Newsagents/stationers. . . . . . . . . . . . . . . . . . . . . . . . . . . 39

• Parks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

• Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

• Photography/photocopying . . . . . . . . . . . . . . . . . . . . . . 40

• Places of worship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

• Post offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

• Pubs and clubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

• Shoes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

• Solicitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

• Sports equipment and clothing . . . . . . . . . . . . . . . . . . . 43

• Sports facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

• Stations/airports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

• Supermarkets/food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

• Travel agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

• Westfield Derby Shops . . . . . . . . . . . . . . . . . . . . . . . . . . 46



Self Directed Support is the new way we are providing personalised adult social care in Derby. If you qualify for funded support from the Council, we will give you more choice and control over how your support is provided.

If you qualify we will offer you some short-term support first to help you to become more independent. This may be of help to you if you have just had a stay in hospital for example.

If you are eligible for longer-term support, we’ll tell you how much the Council will pay towards this support. We would discuss with you the money and benefits you have and tell you if you need to pay towards your own support and how much that will be.

We’ll then work with you to create your own support plan, which details how and when you want your support to be provided and by whom.

The good news is that there is lots of help available to help you create your support plan.

To find out more contact Derby City Council Adult Social Care:

Telephone: 01332 717777Minicom: 01332 640666Email: [email protected]

Web: www.derby.gov.uk/healthandsocialcare

Visit us: The Council HouseCorporation StreetDerbyDE1 2FS

Your Life,Your Choice

www.derby.gov.uk/healthandsocialcare






http://www.derby.gov.uk/healthandsocialcare











Message from the Council’sChampion of DisabledPeople, Councillor Paul Pegg

This is the eighth edition of the Derby Access and InformationGuide for Disabled People, produced in partnership withBurrows Communications Limited.

I know how important access to information is in deliveringopportunity and choice to disabled people. This guide, likeprevious editions, provides the information with contactdetails for many City Centre traders, local organisations and Council services.

The Council, in partnership with local organisations ofdisabled people and the business community, continues thedrive towards a barrier-free built environment for all citizens,and visitors to the City. I hope this guide complements theexcellent levels of accessibility and customer services providedby many City Centre businesses and organisations.

Finally, I’d like to say a big thank you to all the businesses,organisations and Council services that have supported the guide through advertising. They have made this guide possible.

I hope you find the guide helpful.

Best wishes

Councillor Paul PeggCouncil Champion of Disabled People


12 Derby Access and Information Guide for Disabled People

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Derby Cathedral is a special place of quiet, mystery, and hospitality set at the heart of the city.

Visit for one of the regular services, to hear the wonderful choirs, to take in the frequent exhibitions, lectures, and other special events, to see the magnificent building and garden, or just to find some space in the day.

Browse in the bookshop, and enjoy the wonderful homemade cakes and variety of teas and coffees in the Cathedral Café.

Free WI-FIWheelchair accessible

Hearing loopSome events are signed

EVERYONE IS WELCOMECall 01332 341201 or see the website for more details.

www.derbycathedral.org

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services, information and advice for peopleaged 50+ and their carers

call: 01773 768240

Age UK Derby and Derbyshire is a trading name of Age Concern Derby and Derbyshire which is a registered charity (no. 1068550) and company limited by guarantee. Registered in England and Wales No. 3510613. Registered Office: 29a Market Place,Heanor, Derbyshire DE75 7EG. VAT Registration No. 5983226 02.

3031135


http://www.derbycathedral.org



www.DerbyBathingSolutions.co.uk


Disabled people’s toilets

Council operated disabled people’s toilets can be accessed by a RADAR key, they are located at:

• Bold Lane car park

• Eagle Centre market – market hours

• Market Hall balcony

• Market Place opposite Tourist Information Centre (8:00 – 17:00)

• The Spot, London Road / Osmaston Road (8:00 – 17:00)

• Victoria Street (8:00 – 17:00)

• The Council House – Monday to Friday 8:30 – 17:00 also includes a Changing Places toilet

Many City Centre premises including the Westfield Centre have their own disabled people’s toilet, some on theRADAR scheme. The Westfield Centre also has a ChangingPlaces toilet.

Hotels / Guest houses

Derby has lots of good quality hotels and guesthouses, toonumerous to detail in the guide. The Tourist InformationCentre (TIC) has information about accommodation in theCity and beyond. Contact TIC for further details (see UsefulContact Information on page 19).

Derby Shopmobility

What is it?Derby Shopmobility loans powered scooters and wheelchairs,plus manual wheelchairs to mobility-impaired people to assistwith travel around the City Centre. The service is part fundedby Derby City Council and a daily or hourly charge is made forequipment hire. A joining fee is payable by new members.

How do I become a member?Joining could not be simpler. All you need to do is completean application form and produce two forms of identification.Shopmobility staff will then give the necessary training andinformation to ensure you can use the service withconfidence and safety.

BookingJust drop in, or better still contact the office on:Tel: 01332 200320Book early as the service is very popular.

When can I use the service?Shopmobility is open Monday to Saturday 09:30 to 16:00. A bookings answerphone is available outside these hours.

Where do I find Derby Shopmobility?Shopmobility is located in the Westfield Centre basement car park, accessed via the Morledge (see City Centre map on page 20). For Shopmobility users free parking is availablein the car park.

Blue Badge holder parking

On-streetParking for badge holders is available in designated bays on the edges of the City Centre pedestrianised area. Themaximum stay is three hours. Also, free unlimited parking isavailable in areas covered by on-street charging and residentsonly parking areas.

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Derby Access Guide information


14 Derby Access and Information Guide for Disabled People3031111


www.derby.gov.uk/sport

www.derby.gov.uk/parts


How to use the guideTo disabled people information is vital for choice andindependent living. This guide’s goal is to provide thisinformation.

The guide is laid out by business type. Next to each addressand contact details are a series of symbols. These symbols give information about the buildings’ accessibility (see key to symbols on page 23). Some entries may have additionalinformation, which might be helpful.

The information in the guide has been researched with care.It gives a selection of premises mainly in the City Centre. Ithas not been possible due to space constraints to includeevery shop, or business in the guide.

The guide provides information about the access to thepremises only. Inclusion in the guide is not arecommendation by the City Council. Every effort has beenmade to ensure the guide’s information is accurate but the Council cannot accept any liability or responsibility for errors or omissions that may have been made.

For comment, feedback or to obtain a guide in adifferent format contact:

Ann WebsterLead on Equality & Diversity Tel: 01332 643722Minicom: 01332 640666Email: [email protected]

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Polish

Punjabi

Urdu

Please tell us if you need this guide in another format.

Please contact us if you need help reading thisdocument or any part of it translating.






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Ann Webster, Lead on Equality & DiversityTel: 01332 643722Minicom: 01332 640666Email: [email protected]






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Useful contact information

Phone Minicom Fax

Disability Direct 01332 299449 01332 368585 01332 365055

Derbyshire Centre for Inclusive Living 01773 740246 01773 748452 01773 570185

Sight Support Derbyshire 01332 292262 01332 372207 01332 292262

Derby Shopmobility 01332 200320 01332 294226

CamTad 01332 258143 01332 295653

Derby City Council 01332 293111 01332 640666 01332 643299

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Cathedral Quarter

The Cathedral Quarter is a pleasurableenvironment of historical streets, with arcadesand hidden entrances dotted throughout thearea, has a myriad of specialist stores andindependent retailers.

There is a veritable mix of designer and vintage clothes, shoes,gifts and crafts from across the globe. Contemporary artgalleries and interior design stores intermingle with specialistretailers, including music, electrical and gadget shops.

Premises located in the quarter are denoted in the guide by the Cathedral Quarter logo.

For more information phone: 01332 419053 or visitwww.derbycathedralquarter.co.uk

See advertisement on page 5.

St. Peter’s Quarter

Situated in the heart of Derby’s city centre, The Lanes feature a variety of interestingbuildings, which illustrate architectural trends from the mid-19th century through to the 1960s. This compact area is hometo a wealth of well established independent businessesmaking it a thriving and pleasant place to visit.

For more information phone: 01332 419050 or visitwww.ccmderby.co.uk

See advertisement on page 4.

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G At entrance - level entrance

G At interior - mainly level access

D Number of steps at the entrance

I Mainly inaccessible interior

L Ramped entrance / interior

H Lift available

M Accessible restaurant

E Facilities for blind and partially sighted people

F Facilities for deaf people

N Toilet is level with no special facilities

O Disabled person’s toilet

J Toilet is inaccessible

K Looped telephone

Key to Symbols



ADVICE AND INFORMATION

Age UK Derby & Derbyshire L GO15 The Morledge, St Peter’s Quarter, Derby DE1 2AWTel: 01332 343232Fax: 01332 299318Web: www.ageuk.org.ukSee advertisement on page 12

CamTad Office G GOLondon Road Community Hospital,

KDerby DE1 2NS Tel: 01332 258143Minicom: 01332 295653Web: www.camtad.orgLoop System.

Chaddesden and Oakwood Live G GOat Home SchemeEast Office C/O Spondon, Derby DE21 7PF

Community Action Derby L GO4 and 5 Charnwood Street, Derby DE1 2GTTel: 01332 342272Fax: 01332 205069

Derbyshire Coalition for Inclusive Living L GEPark Road, Ripley, Derbyshire DE5 3EF

OKTel: 01773 740246

FMinicom: 01773 748452Fax: 01773 570185Web: www.dcil.orgLooped system in meeting room. Cross the counter communication aid inreception. Counselling service available.

Derby Community Legal Advice Centre G GHStuart House, Green Lane,

OSt Peter’s Quarter, Derby DE1 1RSTel: 01332 295711Minicom: 01332 347775Fax: 01332 228701Email: [email protected]

Derby Drivability Centre G GOKingsway Hospital, Derby DE22 3LZTel: 01332 371929Fax: 01332 382377Web: www.derbydrivability.com

Disability Direct G GOThe Enterprise Centre, 20 Royal Scot Road, Pride Park, Derby DE24 8AJTel: 01332 299449Text Relay: 18001 01332 299449Fax: 01332 365055www.disabilitydirect.comDisabled people’s parking spaces, automatic doors and Disabled person’s toilet.

Littleover, Normanton and Peartree G GOLive at Home SchemeC/O West Offices, Station Road, Mickleover, Derby DE3 9GHEmail: [email protected]

Entrance Interior/Toilet

Filler

Saving energy saves you money, protects yourreputation and helps combat climate change.

Your organisation could save up to10% throughhousekeeping actions which cost little or nothing.

Energy saving

A photocopier left on standby overnight wastesenough energy to make 30 cups of tea.

Source: www.carbontrust.co.uk


http://www.ageuk.org.uk




http://www.camtad.org



http://www.dcil.org

http://www.dcil.org

http://www.dcil.org




http://www.derbydrivability.com



http://www.disabilitydirect.com







http://www.carbontrust.co.uk





Mickleover and Mackworth Live GGOat Home SchemeC/O West Offices, Station Road, Mickleover, Derby DE3 9GHEmail: [email protected]

Patient Advice and Liaison Service (PALS)NHS Derby City, Cardinal Square, 10 Nottingham Road, Derby DE1 3QTFreephone: 08000 323235Minicom: 01322 369301Email: [email protected] support and information on all areas of the NHS. For building details, see Central and Greater Derbyshire Health Authority Centre.

Sight Support Derbyshire A GE65/69 Nottingham Road, Derby DE1 3QSTel: 01332 292262Fax: 01332 287017Web: www.sightsupportderbyshire.org.ukOne small step at entrance.See advertisement on page 3

Sinfin and Derby South, Live at Home Scheme G GOEpworth House, Stuart Street, Derby DE1 2EQTel: 01332 296200Fax: 01332 296925Email: [email protected]: www.mha.org.uk

Southern Derbyshire Pensioners’ Association G GHUnit 2, The Balcony,

OMarket Hall,Cathedral Quarter, Derby DE1 2DBTel: 01332 290174Disabled toilet on balcony. Home visits available. A variety of services available, including legal advice and meal clubs.

St James Centre - Fun-abil8y Service G GHSt James Centre, Malcolm StreetONormanton, Derby DE23 8LU

Tel: 01332 604080/604066Fax: 01332 604061Email [email protected]: www.stjamescentrederby.co.ukProvides a fully accessible building, with the Fun-abil8y Service and the Moving On Project offering a wide range of support and leisure services for young disabled people aged 3-25 years.

Tourist Information Centre G GFMarket Place,

KCathedral Quarter, Derby DE1 3AHTel: 01332 643411Minicom: 01332 255803Fax: 01332 256137 Web: www.visitderby.co.ukLower counter. Automatic doors.

YMCA L GOLondon Road, Derby DE24 8UTTel: 01332 572076Web: www.ymcaderbyshire.org.uk Good range of facilities available for disabled people. Three rooms specifically for disabled people on ground floor.

BAKERIES

Birds L G20 Albert Street, St Peter’s Quarter, Derby DE1 2GDTel: 01332 363770Doors fixed open.

Birds L3-4 Iron Gate, Cathedral Quarter, Derby DE1 3GATel: 01332 205158Doors fixed open.










http://www.sightsupportderbyshire.org.uk








http://www.mha.org.uk







http://www.stjamescentrederby.co.uk




http://www.visitderby.co.uk




http://www.ymcaderbyshire.org.uk





Greggs G G40 Cornmarket, Cathedral Quarter, Derby DE1 2DGTel: 01332 341713Doors fixed open.

Greggs G G4 East Street, St Peter’s Quarter, Derby DE1 2AUTel: 01332 367117Doors fixed open.

BANKS AND BUILDING SOCIETIES

Barclays L GH22-24 St. Peter’s Street,

KSt Peter’s Quarter, Derby DE1 1SHTel: 0845 6052345Low level counter. External ATM with audio. Internal ATM with loop.

Britannia Building Society G G10 St James Street, Cathedral Quarter, Derby DE1 1RLTel: 01332 346381Fax: 01332 205853Blue badge parking in St James Street. Sensor operated automatic doors. Private interview facilities available.

Cheltenham and Gloucester Plc G G33 East Street, St Peter’s Quarter, Derby DE1 2ALTel: 01332 346554Fax: 01332 385593Press bell to open security door.

Co-operative Bank G G31 East Street, St Peter’s Quarter, Derby DE1 2AL Tel: 0845 721212

Derbyshire Building Society G G27 East Street, St Peter’s Quarter, Derby DE1 2APTel: 01332 363021Fax: 01332 29031

Halifax Building Society L G39 East Street, St Peter’s Quarter, Derby DE1 2BLTel: 0870 6005000Automatic doors.

HSBC L G1 St Peter’s Street, St Peter’s Quarter, Derby DE1 1BTTel: 08457 404404Contact the bank direct for services.

Leeds Building Society G GF8 St James Street, Cathedral Quarter, Derby DE1 1RLTel: 01332 344644

Leek United G GF14-16 St James Street, Cathedral Quarter, Derby DE1 1RLTel: 01332 344708Fax: 01332 296069Loop system on till one. Button operated automatic doors.

Lloyds TSB Bank G GF31-33 St Peter’s Street, St Peter’s Quarter, Derby DE1 2AATel: 0845 3000000Contact the bank direct for services. Loop system available throughout the branch.



Lloyds TSB Bank L GO43 Iron Gate, Cathedral Quarter, Derby DE1 3FTTel: 0845 0723333Automatic doors.

Loughborough Building Society G GF1-2 Babington Lane, St Peter’s Quarter, Derby DE1 1RLTel: 01332 344708

Nationwide Building Society G GF66-68 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SJTel: 0845 266 0530

Natwest L G58 St Peter’s Street, St Peter’s Quarter, Derby DE1 1XLTel: 0845 600 2803

Royal Bank of Scotland G GE41 Cornmarket,

FCathedral Quarter, Derby DE1 2DHTel: 01332 348527Fax: 01332 293485Contact the bank direct for services, sensor operated automatic doors, loop system available on request on all tills, low level tables.

Santander L GO72 St Peter’s Street, St Peter’s Quarter, Derby Tel: 01332 340371Fax: 01332 383626Lowered ATM machine, automatic doors, hearing loop available at counter.

Santander G G93 St Peter’s Street, St Peter’s Quarter, Derby Tel: 0845 765 4321Fax: 01332 383626Blue badge parking available at The Spot. Button operated automatic doors.

Santander G G5 Market Place, Derby DE1 3PY Tel: 0845 765 4321Fax: 01332 383626

Virgin Money G GF25 Cornmarket, Cathedral Quarter, Derby DE1 2DPTel: 01332 343517

Yorkshire Bank L GF28 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SLTel: 0844 736 8368Contact the bank direct for services, loop system on till, counter and offices available on request. Sensor operated automatic doors.

BOOK SHOPS

Waterstones L GH78-80 St Peter’s Street,

OSt Peter’s Quarter, Derby DE1 1SRTel: 01332 296997Fax: 01332 296427

WHSmith H5 London Road, Derby DE1 2NS

GTel: 01332 364259Steps at entrance, lift available London Road entrance. Level access through Westfield.



CHARITY SHOPS

Barnardos G G62-64 Babington Lane, St Peter’s Quarter, Derby DE1 1SX Tel & Fax: 01332 341535

British Heart Foundation L G27 Cornmarket, Cathedral Quarter, Derby DE1 2DPTel & Fax: 01332 291153

Cancer Research G G7 Albert Street, Cathedral Quarter, Derby DE1 2DSTel: 01332 291305

Cancer Research G G15 Babington Lane, St Peter’s Quarter, Derby DE1 1TATel: 01332 298699

Lauren’s Link G2 Wilson Street, Derby DE1 1PGTel: 01332 362744Restricted access for Wheelchairs users.

Lighthouse G G6-10 Albert Street, Cathedral Quarter, Derby DE1 2DSTel: 01332 989663

Oxfam G G67 St Peter’s Street, St Peter’s Quarter, Derby DE1 2AB Tel: 01332 384820

Padley Shop A G12 Sadler Gate, Cathedral Quarter, DerbyTel: 01332 345386

Save the Children L GF2 Osmaston Road, St Peter’s Quarter, Derby DE1 2HRTel: 01332 341699Doorbell. Hearing Loop. Widened changing room. Lowered desk.

Scope G GOsnabruck Square, Cathedral Quarter, Derby DE1 2DSTel: 01332 205351

Shelter L G105 St Peter’s Street, St Peter’s Quarter, Derby DE1 2ADTel: 01332 380776

CHEMISTS

Boots L G15 Victoria Street, Cathedral Quarter, Derby DE1 1ESTel: 01332 347295

Manor Pharmacy L G99-101 St Peter’s Street, St Peter’s Quarter, Derby DE1 2ABTel: 01332 347926Private consultation rooms widened for disabled people’s access.

CLOTHING

Bonmarché L GL83-87 St Peter’s Street, St Peter’s Quarter, Derby DE1 2ADTel: 01332 342017Ramp also between the two levels. Disabled people’s fitting room available. Ramp inside shop.



Burtons L G35 Victoria Street, St Peter’s Quarter, Derby DE1 1ESTel: 01332 344830Doors fixed open. Stairs to first floor.

Emily Brigden G G15-17 Iron Gate, Cathedral Quarter, Derby DE1 3FJTel: 01332 384665Level access ground floor. Stairs to first floor.

Evans L G25-27 St Peter’s Street, St Peter’s Quarter, Derby DE1 2AATel: 01332 206049Interior mainly level.

George Brigden L G5 Iron Gate, Cathedral Quarter, Derby DE1 3QJTel: 01332 344612Doors fixed open. Level access ground floor. Stairs to first floor.

Jillian Hart G GO40-44 Babington Lane, St Peter’s Quarter, Derby DE1 1SZ Tel: 01332 347647Two steps inside shop. Toilets up two steps.

Laura Ashley L G8 Albert Street, Cathedral Quarter, Derby DE1 2DS

The Countryman G GUnit 15, Prime Enterprise Park,Derby DE1 3QBTel: 01332 360357

Wallis G G10 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SH Tel: 01332 292358

COLLEGES

Derby College L GMSee advertisement on page 6

OFK

The RoundhouseRoundhouse Road, Pride Park, Derby DE24 8JE

No 2 Roundhouse RoundCentral Administration, Roundhouse Road, Pride Park, Derby DE24 8JE

Johnson BuildingLocomotive Way, Pride Park, Derby DE24 8PUTel: 0800 028 0289 Email: [email protected] people’s access – Minicom 387490

Broomfield HallMorley, Ilkeston, Derby DE7 6DN

The Joseph Wright CentreCathedral Road, Derby DE1 3PA

South East Derbyshire - Field Road CampusIlkeston, Derbyshire DE7 5RS

South East Derbyshire - Mundy Street CampusHeanor, Derbyshire DE75 7DZ

Employment World – Derby College St. Peter’s House, Gower Street, Derby DE1 1SBTel: 01332 387456








Derby College Learning CentreThe Spot, Osmaston Road, Derby DE1 2HR

The Quantum CentreVictory Road, Derby DE24 9HX

The Derby College Shop 20 Market Place, Ilkeston, Derbyshire DE7 5QA

COMPUTER / SOFTWARE / GAMES

Mobile Genie G GHThe Balcony, Market Hall,

OCathedral Quarter, Derby DE1 2DPTel: 01332 205100Disabled people’s toilet on balcony.

Square Group Ltd G G21 Iron Gate, Cathedral Quarter, Derby DE1 3GPTel: 01332 224662

CONCERT HALL / THEATRES/ ARTS AND DANCE CENTRES

Assembly Rooms Box Office G GFMarket Place, Cathedral Quarter,

HODerby DE1 3AHTel: 01332 255800Text phone 01332 640666Parking in Assembly Rooms car park. Inform staff of your seating requirements.

Assembly Rooms G GHMarket Place, Cathedral Quarter,

FODerby DE1 3AH

KTel: 01332 255800Minicom: 01332 640666Assembly Rooms and Guildhall Theatre guide available in Braille, audio tape and large print.

Deda L GHChapel Street,

FOCathedral Quarter, Derby DE1 3GU

KTel: 01332 370911Sensor operated automatic doors. Chapel Street car park opposite.

Derby Theatre L GHTheatre Walk, Westfield, Derby DE1 2NF

FETel: 01332 363275

OParking in Westfield. Specific performances for deaf people and visually impaired people.

Guildhall Theatre G GHMarket Place, Cathedral Quarter,

FODerby DE1 3AHBox Office: 01332 255800Tel: 01332 255447Minicom: 01332 256666Assembly Rooms and Guildhall Theatre guide available (alternative formats available).

QUADG GHMarket Place, Cathedral Quarter,

Derby, DE1 3AS MEBox Office: 01332 290606

FOAdmin: 01332 285444Email: [email protected]

KQUAD is a fully accessible building, with an automatic front door (push button), a lift to the upper floors and accessible toilets on every floor. Access spaces are available in both cinemas that can be used independently or can be situated next to seats for carers or companions. If you require access spaces in the cinema, please ring the Box Office to check the availability for the screening of your choice. You can also download a copy of the Cinema Seating Plans before you visit us.There is a Sound Plus TM Infrared Listening system in the cinemas, and an integrated Loop system in the Box Office, Meeting Room, and QUAD Café Bar. Wherever possible, they show 'Soft Subtitled' screenings (sometimes referred to as Descriptive Subtitles). Audio Description service for partially sighted or blind people.







DEPARTMENT STORES

Bennetts G GH8 Iron Gate, Cathedral Quarter, MDerby DE1 3AL

Tel: 01332 344261

British Home Stores G GH59-61 St Peter’s Street,

D MOSt Peter’s Quarter, Derby DE1 2AB Tel: 01332 342213Level access from St Peter’s Street. Four steps from Crown Walk. Widened changing room.

PrimarkG GH28-31 Cornmarket,

OFCathedral Quarter, Derby DE1 2DPTel: 01332 348641Sensor activated automatic doors. Hearing loop on at least one till at each till bank.

DRY CLEANERS

Ashley Clothing Maintenance Company G G55 Wardwick, Cathedral Quarter, Derby DE1 1HJTel: 01332 347777

Friar Gate AlterationsA G8 Friar Gate,

Cathedral Quarter, Derby DE1 1BUTel: 01332 722367Small step at entrance.

EATING OUT, HOT FOOD AND SANDWICH SHOPS

AcropolisL G35-37 Market Place,

BCathedral Quarter, Derby DE1 3AETel: 01332 368906Ramped first entrance. Two steps at second entrance.

Ask Italian G GOAssembly Rooms, Market Place, Derby DE1 3AWTel: 01332 332550Level entrance. Outdoor seating.

Café Loco G G119 Friar Gate, Cathedral Quarter, Derby Tel: 01332 360724Limited parking on Friar Gate.

Caffè Nero G G19-20 Cornmarket, Cathedral Quarter, Derby DE1 1QHTel: 01332 242322

Costa Coffee G GO45-47 St. Peter’s Street,ASt. Peter’s Quarter, Derby

DE1 2ABTel: 01332 384711

Delish Café L GO96 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SRTel: 01332 292088

Derby Cathedral Coffee Shop L GO18-19 Iron Gate, Cathedral Quarter, Derby DE1 3GPTel: 01332 341201Interior mainly level.

Jack Rabbits L GM50 Queen Street, Cathedral Quarter, Derby DE1 3DE NTel: 01332 349966Level interior and ramp to get in.

Jimmy’s Bar and Grill G GMRiverside Walk, St. Peter’s Quarter,Derby DE1 2BBTel: 01332 383498



Le Bistrot Pierre G GO18 Friar Gate, Cathedral Quarter, Derby DE1 1BXTel: 01332 370470Limited parking on Friar Gate.

Little Frankies L GO39 Cornmarket, Cathedral Quarter,Derby DE1 2DG Tel: 01332 204857

McDonalds L GO38 - 42 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SHTel: 01332 344686

Relish Café L MGCouncil House, Corporation Street,

ODerby DE1 2FSCafé inside the Council House – open 8.30am – 4pm.

Slug and Lettuce L GO11 Iron Gate, Cathedral Quarter, Derby DE1 3FJ Tel: 01332 341946

Swiss Cottage G G89-91 St Peter’s Street, St Peter’s Quarter, Derby DE1 2ABTel: 01332 344402

Thai Dusit L GO8 Bold Lane, Cathedral Quarter, DerbyTel: 01332 360207Public car park opposite.

Trenchers L G3 Market Place, Cathedral Quarter, Derby DE1 3PWTel: 01332 364289

Zizzi L G16 Friar Gate, Cathedral Quarter, Derby DE1 1BXTel: 01332 208297

ESTATE AGENTS,AUCTIONEERS,VALUERS AND SURVEYORS

Ashley Adams A G37-38 Iron Gate, Cathedral Quarter, Derby DE1 3GATel: 01332 202040Mainly inaccessible interior.

Bairstow Eves Countrywide A G8 Market Place, Cathedral Quarter, Derby DE1 3QE Tel: 01332 341200

Castle Homes L GGervase House 111-113 Friar Gate, Cathedral Quarter, Derby DE1 1EXTel: 01332 206655

Everington & Ruddle G G9-11 St James Street, Cathedral Quarter, Derby DE1 1QTTel: 01332 297711

Frank Innes G G18-22 St James Street, Cathedral Quarter, Derby DE1 1RN Tel: 01332 295974

Gadsby Orridge (Commercial Services) Ltd L G6 Victoria Street, Derby DE1 1ESTel: 01332 296396



Graham Penny Auctions A G2-4 The Strand, Derby DE1 1BATel: 01332 417272Stepped entrance.

Haart L G25 St James Street, Cathedral Quarter, Derby DE1 1RFTel: 01332 361621

Hannells L G5 Victoria Street, Cathedral Quarter, Derby DE1 1EQTel: 0845 094 3943

Nicholas J Humphries A G15 Friar Gate, Cathedral Quarter, Derby DE1 1BUTel: 01332 265662

Professional Properties A GOld Blacksmith’s Yard, Cathedral Quarter, Derby DE1 3PD

William Plant L G69 Wardwick, Cathedral Quarter, Derby DE1 3GPTel: 01332 343406

Your Move G G24 Iron Gate, Cathedral Quarter, Derby DE1 3GPTel: 01332 343406

FLORISTS

Quality Florist A GUnit 1 Lock Up Yard, Cathedral Quarter, Cornmarket, Derby DE1 2DQTel: 01332 292916Doors fixed open. One small step at entrance.

Scenta Flora A G55 Sadler Gate, Cathedral Quarter, Derby DE1 3NQTel: 01332 293155Doors fixed open. One small step at entrance.

FURNITURE / FURNISHING / FLOOR COVERINGS

After Dark Lighting L G19-21 Babington Lane, St Peter’s Quarter, Derby DE1 1TATel: 01332 367369

Hunters of Derby A GHunters Corner, Babington Lane, St Peter’s Quarter, Derby DE1 1SYTel: 01332 349285Portable ramp available. Interior mainly level.

Sleepmaster G GUnit 4, Bradshaw Way, Derby DE1 2QBTel: 01332 365696

GENERAL

Ann Summers L G21 St Peter’s Street, St Peter’s Quarter, Derby DE1 2AATel: 0870 053 4047Accessible changing room.



Ashgate Framers A G142 Ashbourne Road, Derby DE22 3AH Tel: 01332 369750Moveable ramp can be placed to allow disabled access.

Body Shop L G19 St Peter’s Street, St Peter’s Quarter, Derby DE1 2AATel: 01332 332116Doors fixed open.

Bright House L GUnit 6, Osnabruck Square, Albert Street, Cathedral Quarter, Derby DE1 2DSTel: 01332 299131

Clarke and Partners L GMobility and Age Care Centre, 96 Traffic Street, Derby DE1 2NLTel: 01332 200075Parking at the rear.

Coral Brokers A G9 East Street, Derby DE1 2AVMainly accessible interior.

Disney Store L G8 Albion Street, St Peter’s Quarter, Derby DE1 2PR Tel: 01332 344266

Early Learning Centre G G12 East Street, Derby DE1 2AFTel: 01332 242018Mainly accessible interior.

Hook and Eye G G2 Corn Exchange, Albert Street, St Peter’s Quarter, Derby DE1 2DSTel: 01332 381744Double-doors which are fixed open during the day.

Lancaster and Thorpe Opticians A G14 Sadler Gate, Derby, DE1 3NFTel: 01332 341186

Lancaster and Thorpe Opticians L G100 St. Peter’s Street,St. Peter’s Quarter, Derby DE1 1SRTel: 01332 348271

Maplin Electronics G2B East Street,Derby DE1 2AF

Only Joking L G39 Green Lane, St Peter’s Quarter, DerbyTel: 01332 295968

Perfect Home L G9 Albion Street, Derby DE1 2PRTel: 01332 290852Doors fixed open during the day.

Poundland L G22 East Street,St Peter’s Quarter, Derby DE1 1AFTel: 01332 205149Automatic doors.

Swinton Insurance Brokers L G63 Wardwick, Cathedral Quarter, Derby DE1 1HJTel: 01332 363563



William Hill L G1st Floor, Stuart House, Green Lane, Derby DE1 1RS

GOVERNMENT AND LOCAL GOVERNMENT BUILDINGS

Derby City Council - L GFCustomer Services Centre

EOCouncil House, Corporation Street,Derby DE1 2FSTel: 01332 293111Minicom: 01332 640666Streetpride: 0333 200 6981See advertisement on pages 2, 10 & 14

Children & Young People’s Services L GHStanley Road, Alvaston Derby, DE24 0EXTel: 01332 641017Minicom: 01332 716709On street parking available. Blue Badge parking in car park.

Register Office G GHRoyal Oak House, Market Place,

FCathedral Quarter, Derby DE1 3ARTel: 01332 256526/256535/256536Minicom: 01332 640666Fax: 01332 256525

GREETINGS CARDS / GIFTS

Card Factory G G35 East Street, St Peter’s Quarter, Derby DE1 2ALTel: 01332 299184

Clinton Cards L G26 Cornmarket, Cathedral Quarter, Derby DE1 2DPTel: 01332 385334Doors fixed open.

House of Cards L G36 Green Lane, St Peter’s Quarter, Derby DE1 1RPTel: 01332 368884

HAIRCARE

Ben Brown Hairdressers G55 Queen Street,Cathedral Quarter, Derby, DE1 3DETel: 01332 381588

Bonds Hair G G8 Cheapside, Cathedral Quarter, Derby DE1 1BRTel: 01332 342737

Churchills the Barber Shop A G8 St Peter’s Churchyard, St Peter’s Quarter, Derby DE1 1NNStepped entrance.

Keith Hall A I48 Sadler Gate, Cathedral Quarter, Derby DE1 3NQTel: 01332 349811One small step at entrance. Inaccessible interior.

Kieran Mullin G G58 Babington Lane, St Peter’s Quarter, Derby DE1 1SXTel: 01332 369144



Kieran Mullin G G17 Cheapside, Cathedral Quarter, Derby DE1 1BRTel: 01332 369144

Kieran Mullin G G113 St Peter’s Street, Derby DE1 2ADTel: 01332 369144

Mark Scott G G2 The Spot, London Road Derby DE1 2NZTel: 01332 331149

Mark Scott L G18 Sadler Gate, Cathedral Quarter, Derby DE1 3NHTel: 01332 290902Mainly inaccessible interior.

Toni and Guy L G4 Market Place, Cathedral Quarter, Derby DE1 3PWTel: 01332 344444Inaccessible toilets and hair wash basins.

IT/TRAINING

Derby College Learning Centre G GEThe Spot, 6-8 Osmaston Road,

FOSt Peter’s Quarter, Derby DE22 2QNTel: 01332 208374

Quantum Centre L GEVictory Road, Derby DE24 8BJ

FOTel: 01332 240835

JEWELLERS

Argento G GUnit 14a, East Street, St Peter’s Quarter, Derby DE1 2AUTel: 01332 291300

Cresta Gems A G12 Victoria Street, Cathedral Quarter, Derby DE1 1EQTel: 01332 296666Upstairs showroom inaccessible.

Goldsmiths L G10 Albion Street, St Peter’s Quarter, Derby DE1 2PRTel: 01332 361751

Optimum A G36-40 The Strand, Cathedral Quarter, Derby DE1 1BETel: 01332 365808

Michael Hall G GCheapside, Cathedral Quarter, DerbyTel: 01332 344676

W E Watts G G14 Cornmarket, Cathedral Quarter, Derby DE1 1QHTel: 01332 344524Parking in St James Street.

LIBRARIES AND MUSEUMS

Libraries

Allenton Library G GHPoole Street, Allenton, Derby DE24 9DE

ETel: 01332 642310Minicom: 01332 380712Email: [email protected] button operated automatic doors. Loop system available on counter. Zoomtext and high visibility keyboard for visually impaired people.







Allestree LibraryPark Farm Centre, Birchover Way, G FEAllestree, Derby DE22 2QNTel & Fax: 01332 559761Minicom: 01332 380712Email: [email protected] button operated automatic doors. Level access to door at side entrance. Loop system available on counter. Zoomtext and high visibility keyboard for visually impaired people.

Alvaston Library and Learning Centre G GH1252-1254 London Road, Derby DE24 8QP

FETel: 01332 718140Minicom: 01332 380712Email: [email protected] operated automatic doors. Lift to meeting room on first floor. Toilets for disabled people, ask staff. Loop system available on counter. Zoomtext and high visibility keyboard for visually impaired people. Portable induction loop for meeting room and learning suite.

Blagreaves Library G FEBlagreaves Lane, Littleover, Derby DE23 1PTTel: (01332) 255403Minicom: 01332 380712Email: [email protected] people’s parking next to library entrance. Automatic doors. Lift to first floor. Disabled parking adjacent entrance. Zoomtext and high visibility keyboard for visually impaired people. Induction loop system on counter and in learning suite.

Central Library L OEWardwick, Cathedral Quarter, Derby DE1 1HSTel (Renewals Line): 01332 641700Tel (Enquiries Line): 01332 641702Minicom: 01332 308712

Email: [email protected] on The Strand. Induction loops at counter and learning suite. Toilet facilities for disabled people are available - please ask staff. Ramped entrance at side of building, customers can ring for assistance if required. Zoomtext and high visibility keyboard for visually impaired people.

Chaddesden Library L GFChaddesden Lane, Derby DE21 6LN

ETel: 01332 672352Minicom: 01332 380712Email: [email protected] loop at counter. Zoomtext and high visibility keyboard for visually impaired people.

Chellaston Library G GHBarley Croft, Chellaston, Derby DE73 1UA

FETel: 01332 702614Minicom: 01332 380712Email: [email protected] button operated automatic doors. Loop system available on counter. Zoomtext and high visibility keyboard for visually impaired people.

Derwent Community Library G OFRevive Healthy Living Centre,

ERoe Farm Lane, Chaddesden, Derby DE21 6ETTel: 01332 288707Minicom: 01332 380712Email: [email protected] people’s parking at rear of centre. Level access and automatic doors. Induction loop system in library. Zoomtext and high visibility keyboard for visually impaired people.































Mackworth Library G GHPrince Charles Avenue, Mackworth, Derby DE22 4BGTel: 01332 642410Minicom: 01332 380712Email: [email protected] button operated automatic doors. Loop system available on counter. Zoomtext and high visibility keyboard for visually impaired people.

Mickleover Library G OFHolly End Road,

EMickleover, Derby DE3 9GJTel: 01332 718926Minicom: 01332 380712Email: [email protected] people’s parking. Automatic doors.Induction loops system in library, meeting rooms and learning suite. Zoomtext and high visibility keyboard for visually impaired people.

Pear Tree Library G EPear Tree Road, Derby DE23 8NQTel: 01332 715260Minicom: 01332 380712Email: [email protected] people’s parking in library forecourt. Automatic doors. Zoomtext and high visibility keyboard for visually impaired people.

Sinfin Library G OFSinfin District Centre,

EArleston Lane, Sinfin, Derby DE24 3DHTel: 01332 711302Minicom: 01332 380712Email: [email protected] people’s parking available in Asda car park. Automatic doors. Disabled toilet please ask.Induction loop in library and meeting room.Zoomtext and high visibility keyboard for visually impaired people.

Spondon Library L FESitwell Street, Spondon, Derby DE21 7FGTel: 01332 662708Minicom: 01332 380712Email: [email protected] people’s parking in front of library. Automatic door. Induction loop at counter. Zoomtext and high visibility keyboard for visually impaired people.

Springwood Library G OFSpringwood Leisure Centre,

ESpringwood Drive, Oakwood, Derby DE21 2RQTel: 01332 669123Minicom: 01332 380712Email: [email protected] people’s parking. Automatic doors. Toilet for disabled people. Induction loop at counter. Zoomtext and high visibility keyboard for visually impaired people.

General contact information for librariesTel: 01332 641701Minicom: 01332 380712Fax: 01332 715549

Museums

Derby Museums and Art Gallery G GHThe Strand, Cathedral Quarter,

OFDerby DE1 1BSTel: 01332 716659Minicom: 01332 716659Blue badge parking on the strand. Bold Lane car park 100 m distance. Wheelchair access to all public areas. Portable hearing loops, sensor operated automatic doors, through floor lift to Joseph Wright Gallery.



























Pickford House Museum L G41 Friar Gate, Derby DE1 1DATel: 01332 255363Minicom: 01332 640666Car park at rear off Agard Street. Ground and lower ground floor only available to wheelchair users. Video available. Level access on ground floor and lower/higher floors inaccessible.

LOCAL RADIO STATIONS / NEWSPAPERS

Derby Evening Telegraph L GNorthcliffe House, Meadow, Derby DE1 2DWTel: 01332 291111Customer car park at the side of the building. Level access on ground floor/all public areas.

Radio Derby L GFSt Helen’s Street, Derby DE1 3HY

OTel: 01332 361111Competition Line: 01332 6161616Hearing Impaired Line: 01332 362872Parking outside the building. Accessible studio on ground floor. Button operated automatic doors, handrails along corridors, helpers available.

MARKETS

See Westfield Derby Section see page 46

The Market Hall G GHMarket Place,

OCathedral Quarter, Derby DE1 2FEToilets on balcony.

MUSIC / MUSICAL INSTRUMENTS

Foulds G D40 Iron Gate, Cathedral Quarter, Derby DE1 3GATel: 01332 344842Foulds and Guitar Centre are the same shop. Four steps inside shop. First floor inaccessible.

HMV L GH51-53 East Street, St Peter’s Quarter, Derby DE1 2ALTel: 01332 201902Doors fixed open. Parking in East Street and Westfield.

SuperFi G G22-23 Sadler Gate, Cathedral Quarter, Derby DE1 3NLTel: 01332 360303

That’s Entertainment10 Albion Street, Derby DE1 2PRFixed open doors during the day.

NEWSAGENTS / STATIONERS

Reams G G36-38 St Peter’s Churchyard, St Peter’s Quarter, Derby DE1 1NNBlue Badge parking in St Peter’s Churchyard. Doors fixed open.

Rymans L G117 St Peter’s Street, St Peter’s Quarter, Derby DE1 2ADTel: 01332 293196Doors fixed open.

Spar G G1-2 Victoria House, Victoria Street, St Peter’s Quarter, Derby DE1 1ES

The News Shop G G31 Queen Street, Cathedral Quarter, Derby DE1 3DS



PARKS

Derby Arboretum G GORose Hill Street, Derby

MFTel: 01332 292612 On-street parking. Park has several entrances. Loop system in Community building.

Darley G GODarley Park Drive, Derby DE22 1DX

MTel: 01332 367800Several car parks and entrances.

Markeaton G LGOff Ashbourne Road, Derby

MOTel: 01332 367800Several entrances.

Look out for 16 adaptive bikes including; side by sides, hand crank, recumbents, trikes and so on that will be made available for group, family or individual use. The bikes will be located in a secure container at Markeaton Park. Four existing cycle coaches will be trained to a national British Cycling standard in order to deliver quality activities. Parents, carers and schools will be able to take part in organised lessons or hire the bikes (following operation tuition).

Also an accessible playground suitable for disabled children at the Mundy Play Centre on the park.

PHONES

Car Phone Warehouse G G36 East Street, St Peter’s Quarter, Derby DE1 2AFTel: 0870 168 2045

EE G G4-6 Albion Street, St Peter’s Quarter, Derby DE1 2PRTel: 01332 369093

O2 UK G G28 East Street, St Peter’s Quarter,Derby DE1 2AFTel: 01332 332999

Phones 4 U L G34 East Street, St Peter’s Quarter, Derby DE1 2AFTel: 01332 332493

T Mobile L G4 Albion Street, St Peter’s Quarter, Derby DE1 2PRTel: 01332 205620

PHOTOGRAPHY / PHOTOCOPYING

Firefly Photography A15 Friar Gate, Cathedral Quarter, Derby DE1 1BUTel: 01332 341300Stepped entrance.

London Camera Exchange G G17 Sadler Gate, Cathedral Quarter, Derby DE1 3NHTel: 01332 348644

Venture Photography A G5 Queen Street, Cathedral Quarter, Derby DE1 3DLTel: 01332 227790



Queens Hall Q GFMethodist/Mission, London Road,

ODerby DE1 2QQTel: 01332 348665Large print books. Chairlift at the rear. Designated parking.

Salvation Army GThe Spot, Osmaston Road,

RSt Peter’s Quarter, Derby DE1 2HRLevel access at rear. Internal stairlift. Six steps at entrance.

St Mary’s Church G GFBridge Street, Derby DE1 3AULevel at south and east doors. Parking in school playground.

POST OFFICES

Post Office Counter Limited G GFBabington Court,

OBabington Lane, Derby DE1 1SDHelpline: 0845 7223344Text Phone: 0845 7223355Automatic doors. Lowered counter.

PUBS AND CLUBS

Babington Arms L GO11-13 Babington Lane, St Peter’s Quarter, Derby DE1 1TATel: 01332 383647Blue badge parking outside.

Blessington Carriage L GO11-17 Chapel Street, Cathedral Quarter, Derby DE1 3GUTel: 01332 365988Chapel street multi-storey car park opposite.

PLACES OF WORSHIP

Central URC G GHBecketwell Lane,

FOSt Peter’s Quarter, Derby DE1 1JWLarge print books. Designated parking.

Derby Cathedral G GHQueen Street,

FCathedral Quarter, Derby DE13GPLevel at west doors. Designated parking. Large print books.

Derby City Church QCurzon Street, Derby DE1 4LHTel: 01332 341189Eight steps to main worship area. Overhead projector used for sensory support. Chairlift to lower ground floor. Stewards available to lift wheelchair users to main worship area. Eight steps at entrance, Lower ground floor accessible/first floor inaccessible. Facilities available for deaf people.

Friends Meeting House L GFBridge Street, Derby

OLarge print information.

Mickleover Methodist Church Centre G GHStation Road, Derby DE3 9GH

OKLift to first floor (Office only). Designated parking. Large print books.

Osmaston Road Baptist L GFOsmaston Road, Derby DE1 2GU

OLarge print books. Makaton support available. Designated parking.



Coyote Wild G GOVictoria Street, Cathedral Quarter, Derby DE1 1EQTel: 01332 349047

Flowerpot G GO25 Kings Street, Cathedral Quarter, Derby DE1 3DZTel: 01332 204955Private car park at the rear.

Mosh G G110a Friar Gate, Cathedral Quarter, Derby DE1 1EX Tel: 01332 372216Limited parking on Friar Gate.

Pitcher and Piano L GO19-20 Friar Gate, Cathedral Quarter, Derby DE1 1BX Tel: 01332 206790Limited parking on Friar Gate.

Revolution L GO1-5 The Strand, Cathedral Quarter, Derby DE1 1BE Tel: 01332 203130

Revolution de Cuba L GOThe Strand, Cathedral Quarter, Derby DE1 1BJTel: 01332 381770

Scream G GH114 Friar Gate, Cathedral Quarter, Derby DE1 1EXTel: 01332 364435Limited parking on Friar Gate and at the rear.

Standing Order L GO28-32 Iron Gate, Cathedral Quarter, Derby DE1 3GLTel: 01332 207591

Varsity L GO21 - 23 Friar Gate, Cathedral Quarter, Derby DE1 1BX Tel: 01332 347083

Walkabout L GO9-11 Market Place, Cathedral Quarter, Derby DE1 3QE

Wardwick Tavern A G15 Wardwick, Cathedral Quarter, Derby DE1 1HATel: 01332 332677

SHOES

Canopy G G7 & 8 Sadler Gate, Cathedral Quarter, Derby DE1 3NFTel: 01332 298200

Clarks G GH34 Cornmarket, Cathedral Quarter, Derby DE1 2DGTel: 01332 382180

Shoe Zone Ltd L G107 St Peter’s Street, St Peter’s Quarter, Derby DE1 2ADTel: 01332 299648



SOLICITORS

Edward Geldard G GH1 Pride Place, Pride Park,

ODerby DE1 3HQTel: 01332 331631Disabled people’s parking. Bell on door.

Flint Bishop A GSt Michael’s Court, St Michael’s Lane, Cathedral Quarter, Derby DE1 3HQTel: 01332 340211

Freeth Cartwright A GH2nd Floor, Westpoint, Cardinal Square, 10 Nottingham Road, Derby DE1 3QTLimited parking available on Friar Gate.

Pinders Solicitors A I10 St Mary’s Gate, Cathedral Quarter, Derby DE1 3JJTel: 01332 364751Step at entrance. Interior largely inaccessible.

Smith Partnership (Head Office)Celtic House, Heritage Gate, Derby DE1 1LSTel: 01332 225225Fax: 01332 225444Email: [email protected] at entrance. Interior largely inaccessible.

SPORTS EQUIPMENT AND CLOTHING

Blacks Outdoor Leisure G G32 East Street, St Peter’s Quarter, Derby DE1 2AFTel: 01332 360951

Field & Trek G GI24-26 East Street, Derby DE1 2AF Tel: 0870 3339477 Level access to ground floor. Flight of stairs first floor/inaccessible.

Footlocker G G36, St Peter’s Street, St Peter’s Quarter, Derby DE1 1SHTel: 01332 381806

Yeomans Outdoors G G84-86 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SRDoors fixed open. Seat available if required.

SPORTS FACILITIES

Derby County Football Club G GFPride Park, Derby DE24 8XL

OMain reception: 01332 202202Keith Marson Disabilty Liason Officer:01332 667531Contact club for further details of match day facilities for disabled people.

Derbyshire County Cricket Club G GOCounty Ground, Nottingham Road, Derby DE21 6DATel: 01332 383211Parking available in Club car park.

Derbyshire Indoor Sports Centre L GOCounty Ground, Notttingham Road, Derby DE21 6DATel: 01332 383211Parking available in Club car park.







Moorways Sports Centre L GIMoor Lane, Derby DE24 9HY

EOTel: 01332 363686Minicom: 01332 294526Ramped entry into the sports centre. Car park. Equality range of equipment into the gym. Wheelchair access to ground floor facilities. No access to first floor for wheelchair users. Braille and tactile signage. Automatic doors. Disabled people’s changing facilities.

Moorways Swimming Pool G GFMoor Lane, Derby Derby DE24 9HY

OTel: 01332 341736Minicom: 01332 294542Car park. Automatic doors. Wheelchair access from changing rooms to poolside. Unisex showers/changing room facilities. Chair hoist available for both pools. Low reception desk. Disabled changing rooms and toilets. No access to café or spectator areas.

Queen’s Leisure Centre L GHCathedral Road,

OKCathedral Quarter, Derby DE1 3PATel: 01332 716620Minicom: 01332 256666Wheelchair access to all areas except squash courts. Low reception desk. Disabled changing areas in the Gala and Teaching pool. Shallow steps into the family and teaching pool, with a handrail. Pool hoist for all three swimming pools. Sensor operated automatic doors. Disabled people’s changing facility.

Shaftesbury Sports Centre L GOShaftesbury Crescent, Derby DE23 8NA

KTel: 01332 255603Minicom: 01332 715171Wheelchair access to ground floor facilities. Disabled changing rooms and toilets on first floor. Car park. Level access to all areas on the ground floor, including the gym. Ramped access to outdoor courts.

Springwood Leisure Centre L GESpringwood Drive,

OKOakwood, Derby DE21 2RQ

FTel: 01332 664433MInicom: 01332 663809Car park. Disabled toilet/changing room. Induction loop in fitness suite, dance studio and reception. Portable induction loop. Braille and tactile signage. Wheelchair access to all areas. Equality range of gym equipment.

STATIONS / AIRPORTS

Derby Railway Station G GMMidland Road, Derby DE1 2RU

FOTel: 08457 125678

KParking is adjacent to station. Further car park 40 metres away. Booking office has an induction loop, for travel assistance.

East Midlands International Airport G GHCastle Donington, Derby

METel: 01332 852852

OParking in car park outside. Ambi-lift transfer for disabled passengers to aircraft. Advanced booking essential.

SUPERMARKETS / FOOD

EWA A G3 Corn Exchange, Albert Street, St Peter’s Quarter, Derby DE1 2DS

Farmfoods G G22-24 Albert Street, St Peter’s Quarter, Derby DE1 2DSTel: 01332 380620



Tesco Express L GF11 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SHTel: 01332 348641Level access from St Peter’s Street. Ramped access from Thorntree Lane.

Thorntons G G32 Cornmarket, Cathedral Quarter, Derby DE1 2DGTel: 01332 342774

TRAVEL AGENTS

Co-op Travel L G11, Exchange Street, St Peter’s Quarter, Derby DE1 2DUTel: 01332 291900

Ilkeston Co-op Travel G G26 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SHTel: 01332 299000

Senior International Travel L GOPride Park, 9 Riverside Court, Derby DE24 8JNTel: 0870 162 4748

Thomson A G82 St Peter’s Street, St Peter’s Quarter, Derby DE1 1SRTel: 01332 365858One step on entrance.

Thomas Cook G G81 St Peter’s Street, St Peter’s Quarter, Derby DE1 2ABTel: 0845 3089249



Westfield Derby ShopsListed in the following pages are thebusinesses that are located within andpart of Westfield Derby shopping centre.You can get the most up to date guidefrom the Concierge at Westfield Derby.

Westfield Derby offers a range offacilities to support disabled customersincluding disabled people’s parkingspaces, free wheelchair hire, RADAR andnon-RADAR disabled people’s toilets anda Changing Places toilet.

Wheelchair hire is offered from Conciergeon Level 1 near Debenhams; simply bringalong a form of identification, whichincludes your address, ideally a drivinglicence or passport. Wheelchairs areavailable on a first come, first served basisand hire is free.

The Changing Places toilet provides theright equipment and space for disabledcustomers, suited to needs that standarddisabled toilets do not provide. This islocated on Level 1 between M&S andDebenhams, and is accessible only via aRADAR key. If you do not have a key ofyour own then you can borrow one fromConcierge on Level 1 near Debenhams;you will need to leave one form of photoidentity with the team.

Centre trading hours are 9am until 6pmon Monday to Wednesday, 9am until 8pmon Thursdays and Fridays, 9am until 7pmon Saturdays and 10.30am until 4.30pmon Sundays.

For more details on the facilities withinthe centre contact Concierge direct on01332 366383 or visitwww.westfield.com/derby

See advertisement on page 1

ACCESSORIES

AccessorizeNorth Mall, Level 2 Tel: 01332 293215(also see Footwear)

All SaintsNorth Mall, Level 2Tel: 01332 851600(also see Footwear & Fashion)

ArgosLondon Road, Level 1Tel: 01332 224931(also see Electrical, Mobile Phones, Fashion,Health & Beauty, Homewares, Jewellery,Major Stores, Sports & Toys)

ArkLevel 2Tel: 01332 332859(also see Footwear & Fashion)

Bags 4 ULevel 1

BarrattsSouth Mall, Level 2Tel: 01274 628390(also see Footwear)

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Cafés & Restaurants, Fashion,Gifts, Art & Crafts, Health & Beauty,Homewares, Major Stores, Jewellery & Toys)

Big & TallLondon Road, Level 1Tel: 01332 342293(also see Fashion)

Claire’sCrown Walk, Level 1Tel: 01332 205239

ClarksSt Peter’s Way, Level 1Tel: 01332 368831(also see Footwear)

DebenhamsAll LevelsTel: 0844 5616161Disabled people’s toilet(also see Cafés & Restaurants, Fashion,Footwear, Health & Beauty, Homewares &Major Stores)

DomoNorth Mall, Level 1Tel: 01332 348603

Dorothy PerkinsSouth Mall, Level 2Tel: 01332 363915(also see Footwear & Fashion)

GlitzLevel 1Tel: 07973 985779

G-StarWest Mall, Level 2Tel: 01332 242434(also see Fashion)


http://www.westfield.com/derby





H&MNorth Mall, Level 2Tel: 01332 250740(also see Footwear & Fashion)

Jack & JonesWest Mall, Level 2Tel: 01332 292618(also see Fashion)

LacosteSouth Mall, Level 2Tel: 01332 525333(also see Fashion)

M&SLondon Road, All LevelsTel: 01332 627000Disabled people’s toilet(also see Cafés & Restaurants, Fashion,Food, Footwear, Health & Beauty,Homewares & Major Stores)

NextNorth Mall, Level 2Tel: 0844 844 5656(also see Fashion, Footwear, Homewares,Jewellery & Major Stores)

New LookSouth Mall, Level 2Tel: 01332 253880(also see Footwear & Fashion)

OasisNorth Mall, Level 2Tel: 01332 205838(also see Footwear & Fashion)

Optique VisionNorth Mall, Level 2Tel: 01332 208880(also see Fashion & Opticians)

Pearl BoutiqueEast Mall, Level 2Tel: 01332 369990(also see Footwear & Fashion)

Princess AccessoriesLevel 1

River IslandNorth Mall, Level 2Tel: 01332 342429(also see Footwear & Fashion)

Tie RackEast Mall, Level 2Tel: 01332 202077

TopmanNorth Mall, Level 2Tel: 01332 369159(also see Fashion)

TopshopNorth Mall, Level 2Tel: 01332 369159(also see Fashion)

Vero ModaWest Mall, Level 2Tel: 01332 292618(also see Fashion)

ZaraNorth Mall, Level 2Tel: 01332 851440(also see Footwear & Fashion)

BOOKS, STATIONERY,CARDS, GIFTS,ARTS & CRAFTS

99p StoresCrown Walk, Level 1Tel: 01332 367755(also see Electrical, Health & Beauty,Homewares, Snacks)

BirthdaysSouth Mall, Level 1Tel: 01332 343244

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Health & Beauty, Homewares,Major Stores, Jewellery & Toys)

BootsDevonshire Walk, Level 1Tel: 01332 345886(also see Electrical, Health & Beauty,Opticians & Major Stores)

Card FactoryLevel 1Tel: 01332 203554

Clinton CardsNorth Mall, Level 1Tel: 01332 346816

IdentityNorth Mall, Level 1Tel: 01332 210269(also see Jewellery)



Mats 4 MatesLevel 1

MSR NewsCrown Walk, Level 1Tel: 01332 293780

MSR NewsLondon Road, Level 1Tel: 01332 361680

Red 5North Mall, Level 1Tel: 01332 346551

PaperchaseSouth Mall, Level 2Tel: 01332 362672

Paper kissesLevel 1Tel: 01332 345190

Pure PartyLevel 1Tel: 01332 348837

Ryman the Stationer Level 1Tel: 01332 293196

The BookcaféSt Peter’s Way, Level 1Tel: 01332 204402(also see Cafés & Restaurants)

The Gift CompanySouth Mall, Level 1Tel: 01332 297253(also see Jewellery)

The Original Art ShopLevel 2Tel: 01332 209333

The WorksSouth Mall, Level 1Tel: 01332 341769

WHSmithLondon Road, Level 1Tel: 01332 364259

CAFÉS, RESTAURANTS & SNACKS

99p StoresCrown Walk, Level 1Tel: 01332 367755(also see Cards, Electrical, Gifts, Arts &Crafts, Health & Beauty, Homewares)

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Fashion, Gifts, Art &Crafts, Health & Beauty, Homewares, MajorStores, Jewellery & Toys)

BirdsLondon Road, Level 1Tel: 01332 347699

Birds ExpressoCrown Walk, Level 1Tel: 01332 332384

Café ThorntonsNorth Mall, Level 1Tel: 01332 295767

Caffè GraziaLondon RoadTel: 01332 200507

Caruso Café BoutiqueSt Peter’s Way, Level 1Tel: 01332 346486

Cornish Pasty ShopSt Peter’s Way, Level 1Tel: 01332 349000

Costa CoffeeSouth Mall, Level 1Tel: 01332 362867

Costa CoffeeNorth Mall, Level 2Tel: 01332 341095

DebenhamsAll LevelsTel: 0844 5616161Disabled people’s toilet(also see Accessories, Fashion, Footwear,Health & Beauty, Homewares & Major Stores)

Gloria Jean’s CoffeesSouth Mall, Level 1Tel: 01332 202056

Grand Café CarusoBurrows Walk, Level 1Tel: 01332 207630

GreggsSouth Mall, Level 1Tel: 01332 207651



Love CoffeeNorth Mall, Level 1Tel: 01332 369025

M&SLondon Road, All LevelsTel: 01332 627000Disabled people’s toilet(also see Accessories, Food, Footwear,Fashion, Health & Beauty, Homewares &Major Stores)

Millie’s CookiesSouth Mall, Level 1Tel: 01332 203793

Mr PretzelSnacksLevel 1

Muffin BreakSouth Mall, Level 1Tel: 01332 363786

Nando’sWest Mall, Level 3Tel: 01332 203263

Patisserie Valerie2 Crown WalkTel: 01332 332793

Shakin’ ItEast Mall, Level 1Tel: 01332 368020

StarbucksNorth Mall, Level 1 & 2Tel: 01332 368241

SugarcaneLevel 1Tel: 01332 344866

TGI FridaysLevel 2

The BookcaféSt Peter’s Way, Level 1Tel: 01332 204402(also see Books & Stationery)

Zumo Juice BarNorth Mall, Level 1Tel: 01332 205328

CHARITY SHOPS

OxfamSt Peter’s Street, Level 1Tel: 01332 384820

CINEMA

Cinema de LuxLevel 3Tel: 0871 220 1000

EAT CENTRAL

Burger KingEat Central, Level 2Tel: 01332 209631

Hana PuriEat CentralTel: 07817 987441

HarpersEat CentralTel: 01332 371058

Hey Potato!Eat CentralTel: 01332 346842

KFCEat Central, Level 2Tel: 01332 294848

Pasta 4 UEat Central, Level 2Tel: 01332 360001

Pizza ExpressEat Central, Level 3Tel: 01332 366406

Studio OneEat CentralTel: 01332 258555

Yangtze Thai Noodle BarEat Central, Level 2Tel: 07786 708773

ELECTRICAL, MOBILEPHONES, SERVICES

3 StoreLevel 1Tel: 01332 200859

99p StoresCrown Walk, Level 1Tel: 01332 367755(also see Cards, Gifts, Arts & Crafts, Health & Beauty, Homewares, Snacks)



ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Fashion, Health &Beauty, Homewares, Jewellery, Major Stores,Sports & Toys)

BootsDevonshire Walk, Level 1Tel: 01332 345886(also see Gifts, Health & Beauty, Major Stores & Opticians)

CeX Entertainment ExchangeLondon Road, Level 1

CeX Mobile ExchangeCrown Walk, Level 1

KRCS Computer Store Level 2Tel: 01332 369333

O2North Mall, Level 1Tel: 01332 344022

OrangeSouth Mall, Level 1Tel: 0870 3763402

Phones 4 USouth Mall, Level 1Tel: 01332 341109

Phones ExpressLevel 1Tel: 01332 202032

PoundworldLevel 1Tel: 01332 340188(also see Health & Beauty, Homewares,Major Stores & Toys)

The Carphone WarehouseNorth Mall, Level 1Tel: 01332 294950

T-MobileEast Mall, Level 1Tel: 01332 340680

Virgin MediaNorth Mall, Level 1Tel: 01332 345618

VodafoneNorth Mall, Level 1Tel: 07717 763974

FASHION

All SaintsNorth Mall, Level 2Tel: 01332 851600(also see Accessories & Footwear)

AngelLevel 1Tel: 01332 367333

ApricotSouth Mall, Level 1Tel: 01332 299395

ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Electrical, Health &Beauty, Homewares, Jewellery, Major Stores,Mobile Phones, Sports & Toys)

ArkLevel 2Tel: 01332 332859(also see Accessories & Footwear)

AsylumLevel 1Tel: 01332 988083

BankLevel 2Tel: 01332 360173(also see Footwear)

BershkaNorth Mall, Level 2Tel: 01332 223900(also see Footwear)

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Gifts, Art & Crafts, Health & Beauty,Homewares, Major Stores, Jewellery & Toys)

Big & TallLondon Road, Level 1Tel: 01332 342293(also see Accessories)



Blue IncNorth Mall, Level 1Tel: 01332 348748

CcLevel 2Tel: 01332 380639 (also see Footwear)

Charlie BrownsLevel 1Tel: 01332 380873(also see Footwear)

DebenhamsAll LevelsTel: 0844 5616161Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Footwear, Health & Beauty, Homewares &Major Stores)

DiffusionLevel 2

Dorothy PerkinsSouth Mall, Level 2Tel: 01332 363915(also see Accessories & Footwear)

Duck & CoverLevel 2Tel: 01332 331180

EclipseLevel 1Tel: 07920 098898

Fashion DirectLevel 2

French ConnectionAlbion Street, Level 1Tel: 01332 207160

G-StarWest Mall, Level 2Tel: 01332 242434(also see Accessories)

H&MNorth Mall, Level 2Tel: 01332 250740(also see Accessories & Footwear)

H&M KidsLevel 1Tel: 01332 378920

InfinitiesLevel 2

Jack & JonesWest Mall, Level 2Tel: 01332 292618(also see Accessories)

La SenzaNorth Mall, Level 2Tel: 01332 299539

LacosteSouth Mall, Level 2Tel: 01332 525333(also see Accessories)

LipsyLevel 2

Lucci LeatherwearSt Peter’s Way, Level 1Tel: 01332 203654

M&SLondon Road, All LevelsTel: 01332 627000Disabled people’s toilet(also see Accessories, Cafés & RestaurantsFood, Footwear, Health & Beauty,Homewares & Major Stores)

MonsoonNorth Mall, Level 2Tel: 01332 210244

MossSouth Mall, Level 2Tel: 01332 340209

New LookSouth Mall, Level 2Tel: 01332 253880(also see Accessories & Footwear)

NextNorth Mall, Level 20844 844 5656(also see Accessories, Footwear,Homewares, Jewellery & Major Stores)

OasisNorth Mall, Level 2Tel: 01332 205838(also see Accessories & Footwear)

Optique VisionNorth Mall, Level 2Tel: 01332 208880(also see Accessories & Opticians)



Pearl BoutiqueEast Mall, Level 2Tel: 01332 369990(also see Accessories & Footwear)

Polarn O. PyretSouth Mall, Level 1Tel: 01332 200796

QuizAlbion Street, Level 1Tel: 01332 348398

RepublicSouth Mall, Level 2Tel: 01332 363912

River IslandNorth Mall, Level 2Tel: 01332 342429(also see Accessories & Footwear)

SuperdryLevel 2Tel: 01332 332851

TopmanNorth Mall, Level 2Tel: 01332 369159(also see Accessories)

TopshopNorth Mall, Level 2Tel: 01332 369159(also see Accessories)

Vero ModaWest Mall, Level 2Tel: 01332 292618(also see Accessories)

WarehouseNorth Mall, Level 2Tel: 01332 370686

West OneSouth Mall, Level 2Tel: 01332 344866

West CoastLevel 1Tel: 01332 209359

Xplicit ItaliaCrown Walk, Level 1 & 2 Tel: 01332 204107 / 01332 202747

Yours Level 1Tel: 01332 341091

ZaraNorth Mall, Level 2Tel: 01332 851440(also see Accessories & Footwear)

ZubeLevel 107738 662261

FOOD STORE

CrawshawsLevel 1

DitschLevel 1

IcelandLevel 1

Sainsbury’sCopecastle Square, Level 1Tel: 01332 294481(also see Major Stores)

Whittard of ChelseaLevel 1Tel: 01332 295178

Yangtze ExpressLevel 207515667499

FOOTWEAR

AccessorizeNorth Mall, Level 2 Tel: 01332 293215(also see Accessories)

All SaintsNorth Mall, Level 2Tel: 01332 851600(also see Accessories & Fashion)

ArkLevel 2Tel: 01332 332859(also see Accessories & Fashion)

BankLevel 2Tel: 01332 360173(also see Fashion)

BarrattsSouth Mall, Level 2Tel: 01274 628390(also see Accessories)

BershkaNorth Mall, Level 2Tel: 01332 223900(also see Fashion)



CcLevel 2Tel: 01332 380639 (also see Fashion)

Charlie BrownsLevel 1Tel: 01332 380873(also see Fashion)

ClarksSt Peter’s Way, Level 1Tel: 01332 368831(also see Accessories)

Cushion FlexLevel 1Tel: 01332 361255

DebenhamsAll LevelsTel: 0844 5616161Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Health & Beauty, Homewares &Major Stores)

Deichmann ShoesSouth Mall, Level 1Tel: 01332 242709

Dorothy PerkinsSouth Mall, Level 2Tel: 01332 363915(also see Accessories & Fashion)

HenleysLevel 2Tel: 01332 298839(also see Fashion)

H&MNorth Mall, Level 2Tel: 01332 250740(also see Accessories & Fashion)

Jeff BainsNorth Mall, Level 1Tel: 01332 362007

Jones BootmakerNorth Mall, Level 20845 602 8735

M&SLondon Road, All LevelsTel: 01332 627000Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Food, Health & Beauty, Homewares& Major Stores)

NextNorth Mall, Level 20844 844 5656(also see Accessories, Fashion, Footwear,Homewares & Jewellery)

New LookSouth Mall, Level 2Tel: 01332 253880(also see Accessories & Fashion)

OasisNorth Mall, Level 2Tel: 01332 205838(also see Accessories & Fashion)

Pearl BoutiqueEast Mall, Level 2Tel: 01332 369990(also see Accessories & Fashion)

Priceless ShoesBurrows Walk, Level 1Tel: 01332 296501

River IslandNorth Mall, Level 2Tel: 01332 342429(also see Accessories & Fashion)

SchuhSouth Mall, Level 2Tel: 01332 295740

SoletraderSouth Mall, Level 2Tel: 01332 361902

ZaraNorth Mall, Level 2Tel: 01332 851440(also see Accessories & Fashion)

HAIRDRESSERS

Aveda Urban TherapyNorth Mall, Level 2Tel: 01332 344711(also see Health & Beauty)

BlokeNorth Mall, Level 1Tel: 07876 069014

Keith HallSt Peter’s Way, Level 1Tel: 01332 372237Located up a flight of stairs and no lift

Kieran MullinBurrows Walk, Level 1Tel: 01332 369144



SupercutsCopecastle Square, Level 1Tel: 01332 208130

Trade SecretEast Mall, Level 2Tel: 01332 295310

HEALTH & BEAUTY

99p StoresCrown Walk, Level 1Tel: 01332 367755(also see Cards, Electrical, Gifts, Arts &Crafts, Homewares, Snacks)

ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Electrical, Fashion,Homewares, Jewellery, Major Stores, MobilePhones, Sports & Toys)

Aveda Urban TherapyNorth Mall, Level 2Tel: 01332 344711

Benito Brow BarLevel 2Tel: 01332 209600

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Gifts, Art & Crafts, Homewares,Major Stores, Jewellery & Toys)

BodycareCrown Walk, Level 1Tel: 01332 349068

BootsDevonshire Walk, Level 1Tel: 01332 345886(also see Electrical, Gifts, Major Stores &Opticians)

DazzleLevel 1Tel: 01332 242754

DebenhamsAll LevelsTel: 0844 5616161Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Footwear, Homewares & Major Stores)

Divine Hair & BeautyLevel 1Tel: 01332 208720

GNCLevel 1Tel: 01332 344044

Grazia Hair SalonLevel 1Tel: 01332 242807

Holland & BarrettNorth Mall, Level 1Tel: 01332 349414

In Health Hearing CareLevel 1Tel: 01332 298559

LushWest Mall, Level 1Tel: 01332 295624

M&SLondon Road, All LevelsTel: 01332 627000Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Food, Footwear, Homewares &Major Stores)

PoundworldLevel 1Tel: 01332 340188(also see Electronics, Mobile Phones,Homewares, Toys & Major Stores)

Regis Hair SalonLevel 1Tel: 01332 292566

Soap & CoNorth Mall, Level 1

SuperdrugAlbion Street, Level 1Tel: 01332 205768

The Body ShopSouth Mall, Level 2Tel: 01332 364632

The Fragrance ShopLevel 1Tel: 01332 361279

The Perfume ShopCopecastle Square, Level 1 & 2Tel: 01332 370846 / 01332 341682



HOMEWARE,FURNITURE & GIFTS

99p StoresCrown Walk, Level 1Tel: 01332 367755(also see Cards, Electrical, Gifts, Arts &Crafts, Health & Beauty, Snacks)

ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Electrical, Fashion,Health & Beauty, Jewellery, Major Stores,Mobile Phones, Sports & Toys)

AromaLevel 1Tel: 01332 293887

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Gifts, Art & Crafts, Health &Beauty, Major Stores, Jewellery & Toys)

BrighthouseLevel 1Tel: 01332 299131

DebenhamsAll LevelsTel: 0844 5616161Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Footwear, Health & Beauty &Major Stores)

EvolutionLevel 1Tel: 01332 290883

Home BargainsLevel 1

LakelandLevel 1Tel: 01332 367377

Linens DirectLevel 1Tel: 01332 204721

LivsstilLevel 1Tel: 01332 988933

M&SLondon Road, All LevelsTel: 01332 627000Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Food, Footwear, Health & Beauty &Major Stores)

MostynsCrown Walk, Level 1Tel: 01332 205891

NextNorth Mall, Level 20844 844 5656(also see Accessories, Fashion, Footwear,Jewellery & Major Stores)

PoundworldLevel 1Tel: 01332 340188(also see Health & Beauty, Electrical, MobilePhones, Major Stores & Toys)

SleepmastersBradshaw Way Tel: 01332 365696

JEWELLERY

ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Electrical, Fashion,Health & Beauty, Homewares, Major Stores,Mobile Phones, Sports & Toys)

BeaverbrooksEast Mall, Level 2Tel: 01332 341327

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Gifts, Art & Crafts, Health &Beauty, Homewares, Major Stores & Toys)

EatonsWest Mall, Level 1Tel: 01332 344884

Envy LondonLevel 1Tel: 01332 366776

Ernest JonesNorth Mall, Level 2Tel: 01332 364335

F. HindsNorth Mall, Level 1Tel: 01332 293928



H SamuelAlbion Street, Level 1Tel: 01332 363260

Glitzed to BitzLevel 1

Ice WatchLevel 1Tel: 01332 210269

IdentityNorth Mall, Level 1Tel: 01332 210269(also see Gifts, Arts & Crafts)

Judith HartEast Mall, Level 1Tel: 01332 381926

NextNorth Mall, Level 20844 844 5656(also see Accessories, Fashion, Footwear,Homewares & Major Stores)

PandoraLevel 1Tel: 01332 224426

SwarovskiEast Mall, Level 2Tel: 01332 345229

SwatchLevel 2Tel: 01332 203694

The Gift CompanySouth Mall, Level 1Tel: 01332 297253(also see Gifts, Arts & Crafts)

The Watch HospitalSouth Mall, Level 1Tel: 01332 367555

Warren JamesCopecastle Square, Level 1Tel: 01332 205612

MAJOR STORES

ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Electrical, Fashion,Health & Beauty, Homewares, Jewellery,Mobile Phones, Sports & Toys)

BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Gifts, Art & Crafts, Health &Beauty, Homewares, Jewellery & Toys)

BootsDevonshire Walk, Level 1Tel: 01332 345886(also see Electrical, Gifts, Health & Beauty,Opticians)

DebenhamsAll LevelsTel: 0844 5616161Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Footwear, Health & Beauty &Homewares)

M&SLondon Road, All LevelsTel: 01332 627000Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Food, Footwear & Health & Beauty)

MatalanBradshaw Way, London Road, Level 1Tel: 01332 223850

NextNorth Mall, Level 20844 844 5656(also see Accessories, Fashion, Footwear,Homewares & Jewellery)

PoundworldLevel 1Tel: 01332 340188(also see Health & Beauty, Electronics,Mobile phones, Homewares & Toys)

Sainsbury’sCopecastle Square, Level 1Tel: 01332 294481(also see Food Stores)

WilkinsonLondon Road, Level 1Tel: 01332 372188

OPTICIANS

BootsDevonshire Walk, Level 1Tel: 01332 345886(also see Electrical, Gifts, Health & Beauty &Major Stores)

D&ANorth Mall, Level 1Tel: 01332 342688 / 204296



Optical ExpressSt Peter’s Way, Level 1Tel: 01332 380106

SpecsaversCrown Walk, Level 1Tel: 01332 294939

Optique VisionNorth Mall, Level 2Tel: 01332 208880(also see Accessories & Fashion)

Specs 4 ULevel 1Tel: 01332 348990

Vision ExpressNorth Mall, Level 1Tel: 01332 295411

PHOTOGRAPHY,ARTS & GIFTS

Max SpielmannLevel 1

Transform Your ImagesSouth Mall, Level 2Tel: 01332 295442

Whitewall GalleriesLevel 2Tel: 01332 342656

SERVICES

EurochangeCrown Walk, Level 1

H20 car valeting (Car wash and valeting)Level 3Tel: 0870 005 4550

Herbert Brown(Pawn broker and jewellery)Level 1

Kanoo Foreign ExchangeLevel 1Tel: 01332 342941

Needles(Tailoring and dry cleaning)Level 1Tel: 01332 614329

Orchis (Florist)Level 1Tel: 01332 209311

RAC (Motoring services)North Mall, Level 1Tel: 07903 984476

Sky (TV)West Mall, Level 1Tel: 07984 199102

The Merry Cobbler (Shoe repairs etc)Copecastle Square, Level 1Tel: 07548 561192

Thomas Cook(Travel Agents)St Peter’s Street, Level 1Tel: 0845 3089249

SPORTS

ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Electrical, Fashion,Health & Beauty, Jewellery, Major Stores,Mobile Phones & Toys)

JD SportsSouth Mall, Level 2Tel: 01332 346518

Mountain WarehouseNorth Mall, Level 1Tel: 01332 348627

Sportsdirect.comNorth Mall, Level 1Tel: 0870 838 7187

TrespassNorth Mall, Level 1Tel: 01332 205292

Two SeasonsNorth Mall, Level 1Tel: 01332 343284

TOYS, GAMES & HOBBIES

ArgosLondon Road, Level 1Tel: 01332 224931(also see Accessories, Electrical, Fashion,Health & Beauty, Jewellery, Major Stores,Mobile Phones & Sports)



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BHSCrown Walk, Level 1Tel: 01332 342213Disabled people’s toilet(also see Accessories, Cafés & Restaurants,Fashion, Gifts, Art & Crafts, Health & Beauty, Homewares, Major Stores &Jewellery)

Build-A-Bear WorkshopSouth Mall, Level 1Tel: 01332 205247

GameLevel 1Tel: 01332 346698

Modelzone(Toys, games & hobbies)Level 1Tel: 01332 209637

PoundworldLevel 1Tel: 01332 340188(also see Electrical, Mobile Phones, Health &Beauty, Homewares & Major Stores)

The Discovery StoreLevel 1Tel: 01723 861040

The EntertainerSouth Mall, Level 1Tel: 01332 343322

Toy PlanetSouth Mall, Level 1Tel: 01332 347734


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B/308061/13

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