infogain corporate overview
DESCRIPTION
TRANSCRIPT
1 Copyright © 2013 Infogain Corporation. All rights reserved.
April 10, 2023Copyright © 2013 Infogain Corporation. All rights reserved.
Infogain Overview
2 Copyright © 2013 Infogain Corporation. All rights reserved.
About Infogain
Infogain delivers technology solutions that enable companies to be more innovative
Business focus
● IT Strategy ● Store systems● Knowledge Management ● Cloud CRM● Application Management Services● Custom Software Engineering ● Mobility ● Oracle Services
Industry focus
● High Tech, Insurance, Retail
1300 employees & growing
20+ year track record of success
Headquartered in Los Gatos, CA
Offices throughout the US, in UK, UAE and India
Process and quality driven● SEI CMM L5 and ISO 9001 compliant● Security & infrastructure processes
modeled on ISO 17799
Preferred-shore delivery model● Development centers in Austin, TX ● Noida and Pune, India
3 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Our Clients
We nurture long-term relationships with our clients, often serving as a virtual extension of their organizations
PARTIAL LISTING
4 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Infogain Solutions
5 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Oracle Knowledge Solutions
• Requirements analysis• Solution design• Configuration &
customization• Testing / go-live• User training
Implementation
• HW requirements• Deployment
architecture• Data and content
migration• Installation / testing
Upgrade
• Functional & technical support
• Monitoring & tuning• Bug fixes & patch
releases• Ongoing
enhancements
SLA-Based Production Life-
Cycle Management Services
Special Expertise● CRM integration● Single sign-on & authentication● Data import & dictionary tuning● Analytical Reports
Differentiators● System integrator with largest
pool of Oracle Knowledge resources
● Proven methodology● Implementation Accelerators● High availability, high
performance architecture● Shared resource model
6 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Salesforce Solutions
Service Cloud● Implementation● CTI Integration● Mobile integration
Sales Cloud● Implementation● PRM
Integration● ERP / CRM integration● 3rd party applications (commissions,
marketing, etc.)
Custom solutions● Mobile App Development framework● Retail Loyalty framework● eSignature package● Editable forms package
● Implementation expertise● Configuration and administration expertise● APEX and Visual Force development● External systems integration (Oracle, SAP, SQL
Server
7 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Retail
Infogain Retail● End-to-end solutions● Package implementations● Custom enhancements and solutions● Applications management● Product development & sustaining
engineering● Dedicated retail lab for ongoing R&D
Stores Expertise● Traditional and non-traditional● International expansions● Extended enterprise● e-Commerce● CRM● Mobile for the Enterprise
Oracle Stores / Point-of-Service
(POS)Mobile Stores
Oracle Retail AMS Multi-Channel
Retail Solutions
8 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Retail Extension Products & Toolkits
Making Oracle Retail POS Even Better
Mobile Store / Multi-Channel / Pre-built Integrations for Oracle Retail POS (ORPOS)
● Pre-integrated, Oracle-endorsed, Mobile Stores Solution ■ iPads, iPhones, iPods
● Productized Web Service interfaces for key sales-specific features of ORPOS■ Add/remove item, tendering, signature capture,
printing/emailing the receipt, etc.● Application Integration Framework to extend ORPOS into Website,
Special Orders, CRM, 3rd party services, etc.● Pre-built Integrations to Oracle Enterprise Apps ● Event Monitoring / Reporting ● Fully-integrated ACI and other payment solutions
9 Copyright © 2013 Infogain Corporation. All rights reserved.
Insurance Solutions
Strategic Consulting ServicesClaims Management● Decision support for Straight Through
Processing (STP) business case● Infogain-developed comprehensive
analysis tool● ROI and profit projections for short and
long term, conservative adoption ratesPortals and Collaboration● Decision support for business case to
leverage portals for agent productivity● Infogain-developed cost-benefit analysis
tool
Custom SolutionsBusiness Intelligence● Data-driven business insight● Enhanced analytics and reporting● Executive dashboards
10 Copyright © 2013 Infogain Corporation. All rights reserved.
AMS Expertise● User experience focus● ITIL-based support model● Deep and diverse experience● SLAs and metrics-based
framework● Proactive support model
Differentiators● Practitioners’ approach ● Proven blended delivery
model● Established best practices● Scalable and flexible solution
Application Management Services
11 Copyright © 2013 Infogain Corporation. All rights reserved.
Mobility
Differentiators● Thought leadership● Design & innovation● Repeatable frameworks ● Proven dual-shore delivery model ● State of the art development & support center
Mobile Platform Expertise● Provide cross platform support including iOS,
Android, HTML5, PhoneGap and Cocoa (for Mac OSX)
● Assure quality and performance of mobile apps via stringent QA practices and provide high mature mobile testing solutions
● Test Automation frameworks using Calabash and Robotium that reduces effort and accelerates time to market
● Integration with cloud sources, SFDC, SharePoint
● Device handling for point-of-sale, motion sensing, QR scanning, location & navigation
Enterprise Mobility● Mobile strategy consulting● Policies and procedures for BYOD● Productivity apps for mobile workforce
Mobile Infrastructure● Mobile Device Management● Mobile Enterprise Application Platform● Customer Branded App Store
Consumer Apps● Policies and procedures for BYOD● Custom software development● App Store Registration● Porting of Apps across Platforms
Vertical Domain Solutions● Retail Store Solution● Insurance Claims Solution● Hi-Tech Service Solution
Solutions
12 Copyright © 2013 Infogain Corporation. All rights reserved.
Software Engineering
• Product architecture• Product development• Continuous integration
platform• Continuous regression
platform
Agile Software Product
Development
• Customer on-boarding• Customer integration• Incremental release
deployment• Monitoring & support• Service Level management
Software Product
Operations
Differentiators● Distributed agile development● End-to-end development &
operations● Integration & regression
frameworks● Proven dual-shore delivery model ● State of the art development &
support center
Platform Expertise● Java/J2EE, AJAX, Flex, Spring Source● .NET● QTP● Selenium
13 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Cloud Development Services for ISVs
Over 300 consultants focused on cloud development20+ years providing software development, testing & sustaining engineering services
Cloud Development● Multi-tenant architecture design● User stories & test case development● Scrum-based development
Cloud Testing● Continuous build process● Continuous regression test-suite
Cloud Support● 24x7 monitoring & support● Scheduled maintenance
Cloud Operations● Tenant on-boarding● Software and application upgrades
14 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Cloud Development Services for Enterprise IT
Cloud Strategy● Develop enterprise cloud computing
strategy and roadmap● TCO and ROI for cloud deployment
Legacy to Cloud Migration● Architecture review and changes● Workflow-based customizations● Solution level operational dashboards
Systems Integration to Cloud● On-premise and in-cloud systems
Custom Cloud Development● User stories, test cases, customizations,
testing● Agile development (Scrum)
Cloud Managed Services● Monitoring & support● Scheduled maintenance● Additional services based on specific needs
15 Copyright © 2013 Infogain Corporation. All rights reserved.
Quality Assurance & Test
Differentiators● Focus on increased ROI● Automated testing
frameworks● Proven dual-shore delivery
model ● State of the art development
& support center
Automation Tools Expertise● QTP● VSTS Coded UI● Test Complete● Selenium● WATIR
• Validate performance criteria
• Identify Performance Bottlenecks
• Hardware /Software• Browser
• Leveraging Automation testing frameworks
• Automated regression testing
• Strategic consulting
• Industry best practices QA
Assessment & Roadmap
Test Automation
PerformanceTesting
CompatibilityTesting
16 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Oracle Services
• Oracle SOA Suite consulting & implementation
• Legacy EAI to Oracle Fusion migration• Complete Identity Management Lifecycle
Middleware
• Implementation• Upgrades• SLA-based managed services
Oracle Knowledge
• BI implementation & support• EDW implementationBI / MDM
• Implementation• Migration & upgradesERP
• Web & portal app consulting & implementation• Enterprise content management & automation• Migrations & upgrades
Portals
Special Expertise● Frameworks: auditing, error
handling, logging● On-demand platforms● CRM integration● Data import & dictionary tuning● Weblogic Portal, Oracle Stellant● Single sign-on & authentication
Differentiators● System integrator with largest
pool of Oracle Knowledge resources
● Deep domain experience –CRM integration & portals
● Proven methodology● Implementation Accelerators● High availability, high
performance architecture
17 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
Mobility● iPhone, iPad, Android, WAP
WML, J2ME, CE, .NET, C#, Blackberry, HTML 5
Product and Custom App Development● J2EE, Microsoft .NET, LAMP,
Ruby on Rails
Portals & ECM● Oracle WebCenter, BEA
WebLogic Portal, Microsoft SharePoint, JBoss Oracle UCM, Alfresco
BI & MDM ● OBIEE, OBIEE+, MS BI Suite,
Oracle MDM Suite
SOA & Integration● Oracle Fusion & PIPs, SOA Suite,
JBoss Middleware
Testing Tools● Selenium, QTP, eTest, Silk, LOAD
RUNNER, JMeter
ERP, CRM● Oracle EBS, Oracle Application
Services, Siebel and SalesForce
Cloud Dev Platforms● SpringSource, Cloud Foundry,
Azure, Force.com
Technology Expertise
18 Copyright © 2013 Infogain Corporation. All rights reserved.April 10, 2023
The Infogain Advantage
19 Copyright © 2013 Infogain Corporation. All rights reserved.
April 10, 2023Copyright © 2013 Infogain Corporation. All rights reserved.
Thank You
For additional information, visit us at:
www.infogain.com