influnce of culture.pptx

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    Influence ofCULTURE

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    CULTURE- The sum total of learned beliefs, values and customs

    that serve to direct the consumer behaviour of members of a

    particular society

    1. Serves the needof the society

    2. Is acquiredfrom the society, throughout our life time

    3. Is Learned - Through interaction with other members of the culture1. EnculturationLearning of ones own culture

    2. Acculturation Learning of a new foreign culture

    4. Is Shared It is transferred from generation to generation With new

    influence being added at each step

    5. Is DynamicCulture is adaptive to the needs of the society

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    CULTURE, CUSTOMS &

    RITUALS

    Values Religion Beliefs

    Social Organisation

    Law

    Technology

    Media

    Politics

    Education

    Arte Facts

    Language

    Relationships

    Social Roles

    Learning

    Time Consciousness

    Work & Leisure

    Activities

    Food Habits

    Role of Gender

    Dress

    Appearance

    Attitudes and Behaviours

    Institutions and Elements of Society

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    The Indian Core Values

    Respect for elders / Self-respect

    Education

    Gender Roles

    Emotional Strong Family Values

    Strong societal influence / External Conformity

    Spiritual

    Customs and Rituals

    Savings

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    SUB-CULTURES

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    SUB-CULTURE-A distinct cultural group that exists as an

    identifiable segment within a larger more complex society

    Serves as sizeable natural segments to the marketers

    Sub-cultures are dynamic

    Is Learned - Through interaction with other members of the culture

    Major Sub-culture Categories -

    1. Nationality (i.e Birthplace of ancestors)

    2. Religion

    3. Geographic Region

    4. Race5. Age

    6. Gender

    7. Occupation

    8. Social Class

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    Dominant

    Culture ofIndia

    Sub-Culturaltraits of North

    Indians

    Sub-Cultural

    traits of EastIndians

    Sub-Culturaltraits of South

    Indians

    Sub-Cultural

    traits of Indiansin the West

    Relationship between Culture and Sub-Culture

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    CROSS-CULTURES

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    Importance of Cross-Cultural Study

    Did you know

    An average Frenchman uses twice as many cosmetics as his wife does

    Women in Tanzania will not give egg to their children for fear of making

    them bald or impotent

    Italian children like to eat a bar of chocolates between two bread slices astheir breakfast

    Each country has its own tradition, culture, preferences, mores and

    taboos, which marketers must understand before entering the global

    market

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    What Needs to be Understood?

    Language and meaning

    Difference in market segmentation opportunities

    Difference in criterion for evaluating products and services

    Difference in consumption patterns and perceived benefits of

    products and services

    Difference in economic an cultural social condition and familystructure

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    Problems in Cross-Cultural Marketing

    ProductSelection

    Promotion orMarketing

    Communication

    Pricing

    Selection of

    DistributionChannels

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    Things marketers need to do before entering the

    global market -

    Targetmarket

    MarketPosition

    Nature ofProduct

    EnvironmentFactors

    OrganisationFactors

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    How is Culture Measured?

    1. Projective Tests

    1. For determining Motivation and Personality

    2. Attitude Measurement Tests Eg- VALS

    1. For determining Beliefs and Values

    3. Depth Interviews and Group Discussions

    1. Used to discover the emerging cultural characteristics

    4. Observation

    1. Used to gain valuable insights through the sub-conscious behaviour

    5. Content Analysis

    1. Uses an analysis of the past and present media to know cultural changes

    2. Used majorly for cross-cultural study

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    What are the key culturalAttributes that need to be studied

    for finalizing the product portfolioby IKEA before entering the Indian

    Market?