influnce of culture.pptx
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Influence ofCULTURE
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CULTURE- The sum total of learned beliefs, values and customs
that serve to direct the consumer behaviour of members of a
particular society
1. Serves the needof the society
2. Is acquiredfrom the society, throughout our life time
3. Is Learned - Through interaction with other members of the culture1. EnculturationLearning of ones own culture
2. Acculturation Learning of a new foreign culture
4. Is Shared It is transferred from generation to generation With new
influence being added at each step
5. Is DynamicCulture is adaptive to the needs of the society
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CULTURE, CUSTOMS &
RITUALS
Values Religion Beliefs
Social Organisation
Law
Technology
Media
Politics
Education
Arte Facts
Language
Relationships
Social Roles
Learning
Time Consciousness
Work & Leisure
Activities
Food Habits
Role of Gender
Dress
Appearance
Attitudes and Behaviours
Institutions and Elements of Society
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The Indian Core Values
Respect for elders / Self-respect
Education
Gender Roles
Emotional Strong Family Values
Strong societal influence / External Conformity
Spiritual
Customs and Rituals
Savings
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SUB-CULTURES
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SUB-CULTURE-A distinct cultural group that exists as an
identifiable segment within a larger more complex society
Serves as sizeable natural segments to the marketers
Sub-cultures are dynamic
Is Learned - Through interaction with other members of the culture
Major Sub-culture Categories -
1. Nationality (i.e Birthplace of ancestors)
2. Religion
3. Geographic Region
4. Race5. Age
6. Gender
7. Occupation
8. Social Class
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Dominant
Culture ofIndia
Sub-Culturaltraits of North
Indians
Sub-Cultural
traits of EastIndians
Sub-Culturaltraits of South
Indians
Sub-Cultural
traits of Indiansin the West
Relationship between Culture and Sub-Culture
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CROSS-CULTURES
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Importance of Cross-Cultural Study
Did you know
An average Frenchman uses twice as many cosmetics as his wife does
Women in Tanzania will not give egg to their children for fear of making
them bald or impotent
Italian children like to eat a bar of chocolates between two bread slices astheir breakfast
Each country has its own tradition, culture, preferences, mores and
taboos, which marketers must understand before entering the global
market
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What Needs to be Understood?
Language and meaning
Difference in market segmentation opportunities
Difference in criterion for evaluating products and services
Difference in consumption patterns and perceived benefits of
products and services
Difference in economic an cultural social condition and familystructure
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Problems in Cross-Cultural Marketing
ProductSelection
Promotion orMarketing
Communication
Pricing
Selection of
DistributionChannels
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Things marketers need to do before entering the
global market -
Targetmarket
MarketPosition
Nature ofProduct
EnvironmentFactors
OrganisationFactors
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How is Culture Measured?
1. Projective Tests
1. For determining Motivation and Personality
2. Attitude Measurement Tests Eg- VALS
1. For determining Beliefs and Values
3. Depth Interviews and Group Discussions
1. Used to discover the emerging cultural characteristics
4. Observation
1. Used to gain valuable insights through the sub-conscious behaviour
5. Content Analysis
1. Uses an analysis of the past and present media to know cultural changes
2. Used majorly for cross-cultural study
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What are the key culturalAttributes that need to be studied
for finalizing the product portfolioby IKEA before entering the Indian
Market?