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TRANSCRIPT
Exposé
Influence of colour-coded nutrition labels on perceived healthfulness
Submitted by
Marta Gismano
European Master in Business Studies
University of Kassel
Kassel, 16th December 2014
II
TABLE OF CONTENTS
Table of contents.......................................................................................................... II
Table of abbreviations ................................................................................................ III
List of figures ............................................................................................................. IV
Abstract ......................................................................................................................... 2
1 Introduction ........................................................................................................... 3
1.1 Background .................................................................................................... 3
1.2 Problem statement .......................................................................................... 4
1.3 Purpose/Research questions and hypotheses ................................................. 5
2 Review of literature ............................................................................................... 8
2.1 Consumer’s response to nutritional labels ..................................................... 8
2.2 Traffic light label ......................................................................................... 10
2.3 Colours ......................................................................................................... 15
3 Methodology ....................................................................................................... 18
4 Overview of chapters........................................................................................... 20
5 Plan of work ........................................................................................................ 21
Bibliography ............................................................................................................... 22
III
TABLE OF ABBREVIATIONS
FoP Front of pack
FSA Food Standard Agency
GDA Guideline Daily Amount
TL Traffic Light
WHO World Health Organization
IV
LIST OF FIGURES
Figure 1 Example of coloured traffic light label. Retrieved from FSA. ..................... 19
Figure 2 Example of monochrome traffic light label. Retrieved from FSA. .............. 19
2
ABSTRACT
Keywords: Food labelling, colour, colour perception, health knowledge, nutrition
policy.
Background: In order to tackle rising obesity rate and health related diseases, in June
2013 the UK government introduced voluntary traffic light labels to help consumers
make healthier food choices. The colour-coded system tells people at a glance if the
product they are thinking about buying has a high (red), medium (amber) or low
(green) content of fat, salt and sugar. After the label intervention, some Mediterranean
European countries have objected that colours may influence consumers’ choices,
harming exports of red-labelled products such as cheese, olive oil and salami.
Purpose: The purpose of this thesis is to explore whether and how the colours
employed in the traffic light label -specifically, red and green- might influence
consumer perceptions on product’s healthfulness. This paper will investigate whether
green labels convey healthfulness perception no matter the actual nutrient content and
whether red labels can dissuade consumers’ willingness to buy.
Method: A quantitative approach will be used to gather primary data by means of an
online questionnaire. The survey will be spread via social media and personal contacts
3
1 INTRODUCTION
1.1 BACKGROUND
‘We are what we eat’ asserted in the nineteenth century the German
philosopher Feuerbach (1862), arguing that people can improve by improving their
diet. In fact, although his view was more philosophical than scientific, nutritional
education and its rules of a balanced and proper diet are increasingly penetrating into
the common social fabric.
Over the past few decades, there has been a growing interest globally, for the
relationships among lifestyle, diet and health. In developed countries, in fact, there has
been a worrying spread of chronic-degenerative pathologies whose origin involves
multiple factors. In this sense, diet certainly plays an important role not only as a risk
factor but also as a protective factor.
The data provided by the WHO, the World Health Organization, indicate that
in Europe cardiovascular disease, diabetes, cancer and chronic respiratory diseases
cause 86% of deaths, 77% of the loss of years of life in good health and 75% of
healthcare costs. These diseases have common risk factors such as overweight and
obesity, alcohol abuse, the low consumption of fruits and vegetables, physical
inactivity and tobacco smoking (Ministero della salute, 2007).
In particular, overweight and obesity are presented as emerging phenomena in
Western countries: the year 2000 marked a real turning point for humanity since, for
the first time in history, the number of overweight adults has exceeded the number of
those underweight (Caballero, 2007). Thus, developing strategies for prevention and
awareness on these issues, especially in relation to children and adolescents, is of
crucial importance today. OECD (Organisation for Economic Co-operation and
Development) reports that 52% of the adult European population is overweight of
which an average of 16.6% is obese. The analysis of the individual countries reveals
that more than 50% of the population is overweight or obese in 18 of 27 EU states.
The record high is registered in Hungary (28.5%), followed by United Kingdom
(26.1%) and by Ireland (23%) (2012). Obesity tends to be more common among
4
disadvantaged groups, particularly among women, and shows rates that nearly doubled
since 1990.
In this respect, food labelling is a helpful tool to make informed food choices.
However, findings from former studies evidence the urgent need to improve nutrition’s
knowledge and simplify nutrition labelling (Dickson-Spillmann & Siegrist, 2011;
Easton, Entwistle, & Williams, 2010; Grunert, Wills, & Fernández-Celemín, 2010;
Rothman et al., 2006)
Since it has been demonstrated that consumers’ attention decreases as the
complexity of information increases (Bialkova, Grunert, & van Trijp, 2013), the
European Commission started to develop a standardized system of front-of-pack
nutrition labelling to attract consumer’s consideration (European Parliament, 2007).
Different signpost and logos have been proposed and people seem to agree on the
desire for simplified front of package label but they differ in preferences for the format
(Grunert & Wills, 2007).
In June 2013, UK government introduced on a voluntary basis the traffic light
labelling system that proved to be the preferred and most understandable by consumers
(Malam, Clegg, Kirwan, McGinigal, & BMRB Social Research, 2009). This system
uses a reference value of 100 g/ml for product and classifies levels of fat, saturated fat,
sugars and salt as low (green), medium (amber) or high (red) (Department of Health,
Food Standards Agency, & British Retail Consortium, 2013) .
1.2 PROBLEM STATEMENT
After the introduction of this scheme, some Mediterranean countries, including
Spain, France, Italy and Greece, complained against the use of such labelling that
assigns “red lights” to some of their regional products. They claim that the system may
hinder the exports of their traditional and regional foods by biasing consumers against
red-labelled products (Robinson, 2014). Under this scheme, even healthy foods like
milk, whole grain bread and olive oil have red lights (Blythman, 2012) that consumer
associate to dangerous or unhealthy food (Grunert et al., 2010). FSA replies stating
that red does not mean “unhealthy” but stands for a high level of the respective
nutrient, while green does not stand for healthy but means low level of the respective
nutrient (Department of Health et al., 2013). Last 1st October 2014, European
5
Commission opened infraction proceedings against the British colour-coded scheme
to prevent obstacles to trade between EU countries (Roberts, 2014).
In shared knowledge, red, amber and green are not only associated to the traffic
signs. Red means also danger, avoidance and warning (Elliot, Maier, Moller,
Friedman, & Meinhardt, 2007) while green is linked to safety, environment and
positive impressions (Schuldt, 2013).
Extensive research in medical, agro-food and psychological journals revealed
only one study that explored so far the relationship between green colour on calorie
labels and healthfulness perception. Results of this study suggests that products
carrying a green calorie label are perceived as more healthful especially by people who
place high importance on healthy eating (Schuldt, 2013). However, no study
investigated if it exists any correlation between traffic light label’s colours and
perceived product’s healthfulness.
1.3 PURPOSE/RESEARCH QUESTIONS AND HYPOTHESES
To answer the purpose of my thesis, the following research questions will be
examined:
-What type of influence do red/green lights labels have on perceived
healthfulness?
In particular, we want to investigate whether the mere presence of the green colour on
a label is automatically associated to a healthier product even if the text and the
numerical data suggest that the product has high level of certain nutrients. On the other
hand, consumers may avoid products with red lights because they are perceived as
dangerous for their health.
-How people concerned with healthy eating reacts to products labelled with
green lights?
As Schuldt (2013) highlighted in his paper, consumer often associate green to
bio or organic food which in turn is perceived as healthier (Harris Interactive, 2007;
Schuldt & Schwarz, 2010). Results from his study suggest that people who are more
motivated to eat healthily are more likely to perceive as more healthful a green-labelled
food.
6
Over the years, several studies asserted that colour affects behaviour. Based on
scientific literature, shorter wavelength colours such as green are perceived as calming
and less arousing than longer wavelength colours (Elliot et al., 2007). Caivano (1998)
pointed out that some meanings are associated to colures; for instance, green is
conventionally accepted as the “go” traffic sign and it is related to envy and safety. In
nature, organisms use colours for survival and food gathering: Birds have shown
preference for green insects rather than red ones because they are adapted to associate
warning-coloured preys as harmful animals (Gamberale-Stille & Tullberg, 2001).
In the food context, Schuldt (2013) suggested that colours influence
healthfulness perception, specifically the participants of his survey associated the
colour green to healthfulness and healthy eating. His experiment demonstrated that a
candy bar was perceived healthier when bearing a green front-of-package calorie label
rather than a red one. That the green colour reduces riskiness perception is consistent
with psychological research indicating that the level of hazard conveyed by the signal
word “deadly” decreases when printed in green ink (Braun & Silver, 1995). We thus
expect that the evaluation of a high amount of some or all the four nutrients may be
biased when the latters carry a green label.
H1a: Participants will be more likely to choose the least healthy food product
in the green condition study—when all the four nutrients are labelled with green
lights—than in the white or TL condition.
As stated above, red is perceived as a more arousing colour than green. Wilson
was the first to demonstrate this hypothesis and the subjects used for his experiment
described the colour as “more stimulating, exciting, awakening, attention- drawing,
overpowering, and lively” (1966, p.948). However, red carries some negative
meanings; for instance, individual in an anger state are more likely to perceive red
(Fetterman, Robinson, Gordon, & Elliot, 2011). In achievement contexts, red has been
shown to impair performance and to activate avoidance motivation because it is
associated with danger and the possibility of failure (Elliot et al., 2007). This finding
is consistent with Chapanis' (1994) assertions that the signal word “danger” is
associated with red and Braun and Silver (1995) who found that red is rated as more
hazardous than either orange, black, green or blue.
7
Colours do not have just an aesthetic function but they work also as a sign, i.e.
an icon or a symbol that substitutes something and conveys a specific meaning
(Caivano, 1998). When an individual learns a colour association, its perception
activates an autonomous reaction. For example, a pedestrian who encounters a stop
sign knows that the sign anticipate a situation: car drivers will start moving so he has
to stop. The reaction is involuntary and automatic because, in this context, the colour
red is paired with the meaning “stop” (Bargh, 1992). Of course, a different
combination of colures would not lead to the same attitude: probably an accident
would occur because people would not recognize the colour relationship (Caivano,
1998). Based on this finding, a study proposed that the colour red might influence
conscious awareness reducing food and drink consumption. The participants of the
experiment avoided to drink form cups with red stickers and ate fewer snacks form red
plates compared to white and blue ones. These findings suggest that the colour red
affects food and drink intake evoking avoidance motivation (Genschow, Reutner, &
Wänke, 2012).
As discussed above, the red colour reflects negative feelings and it has an
impact at a non-conscious level. In his study, Schuldt (2013) suggests that the colour
of a label, rather than the simple nutritional information, can influence healthfulness
perceptions of food products. Indeed, the same calorie information was regarded
differently according to the label’s colour. However, the researches that we have
reviewed used unhealthy food and drinks in their studies. For this reason, the current
research will investigate whether red elicits an avoidance effect on healthy food and
drinks as well.
H1b: Participants will tend to avoid food with more red lights even when it
contains nutrients recommended for a balanced diet.
Green is often associated to different meanings: safety, go, pro-
environmentalism in politics, natural, organic… (Caivano, 1998; Schuldt, 2013). In
the last years, purchase of organic food has increased because it is considered safer for
the environment and healthier (Harris Interactive, 2007). Thus, consumers assume that
it contains a lower calorie content and, hence, it can be consumed more frequently
(Schuldt & Schwarz, 2010). These findings carry the implication of a halo effect:
8
consumers concerned with healthy eating may be inclined to judge poor food bearing
a green nutritional label in a positive way (Schuldt, 2013).
H2: Participants who place high importance in healthy eating will be more
inclined to perceive poor food as more healthful in the green condition than in the
white or TL condition.
2 REVIEW OF LITERATURE
The following section presents an overview of the literature and theoretical
material used for this paper. The sources are grouped in three thematic areas:
consumers understanding of nutritional labels, efficacy of traffic light labels in
healthier food decisions and influence of colures in human psychology.
2.1 CONSUMER’S RESPONSE TO NUTRITIONAL LABELS
The first part of the literature review concerns the relationship between current
obesity rates and consumer understanding of nutritional labels. Some scholars question
consumers’ ability to understand traditional nutrition tables while others report that
just some consumers look at nutritional information.
Consumers with low levels of education have difficulties in interpreting
numerical data contained in nutritional guidelines (Dickson-Spillmann & Siegrist,
2011). Younger people, with higher income and education have higher nutritional
knowledge while people who are old or with health problems, who are concerned with
healthy eating, who are not price or time sensitive are more likely to use food labels
(Drichoutis, Lazaridis, & Nayga Jr., 2005; Grunert et al., 2010).
In order to simplify nutritional label and provide information on nutrition
content at a glance, the European Commission allows the voluntary adoption of front
of pack nutrition labels (Official Journal of the European Union, 2011) which
summarizes key information. Since then, several FoP label have been promoted,
including the traffic light scheme.
9
Title Content Author, source
A review of
European
research on
consumer
response to
nutrition
information
on food labels
Review research on consumer response to
nutrition labels carried out in EU-15 countries.
Findings show that consumers are interested in
nutrition information also because of the
relationship between health and food. They agree
on the desire for simplified front of package label
while they differ in preferences for the format.
Generally, they believe they can understand
common signposting formats (traffic light
systems, GDA-based systems and health logos or
rating systems).
Grunert, K.
Wills, J.
(2007).
Journal of
Public Health,
15(5), 385-
399.
Attacking the
obesity
epidemic: the
potential
health
benefits of
providing
nutrition
information in
restaurants
Customers of diner house restaurants
underestimate levels of calories, fat and sodium
in less-healthful food items. After the provision
of nutrition and calories information, purchase of
less-healthful items decreased.
Burton, S.
Creyer, E.
Kees, J.
Huggins, K.
(2006).
American
journal of
public health,
96(9), 1669-
1675.
Consumers’
knowledge of
healthy diets
and its
correlation
with dietary
behaviour
The study verifies the knowledge of Swiss
consumers on how to eat a healthy diet. Most
consumers know how to follow a balanced diet;
still many do not know the food pyramid. Some
consumers believe that a healthy diet means
eating less, rather than having a varied diet. Many
consumers do not know the importance of
increasing fruit and vegetable consumption in
their diet.
Dickson-
Spillmann, M.
Siegrist, M.
(2011).
Journal of
human
nutrition and
dietetics: the
official journal
of the British
Dietetic
Association,
24(1), 54-60.
Health in the
“hidden
population” of
people with
low literacy.
A systematic
review of the
literature
This research reviews literature on “hidden
population”, who can communicate orally about
health issues but have problems in reading and
writing. Findings demonstrate that low
functional or health literacy is associated with
poor health in the “hidden population”.
Easton, P.
Entwistle, V.
A.
Williams, B.
(2010). BMC
Public Health,
10, 459-469.
Nutrition
knowledge,
and use and
understanding
of nutrition
information
Degree of understanding of nutrition labels is
higher than degree of usage. Level of usage
depends on product category and interest in
healthy eating. On the other hand, level of
understanding is directly related to nutritional
knowledge. In turn, both variables are affected by
Grunert, K. G.
Wills, J. M.
Fernández-
Celemín, L.
(2010).
Appetite,
10
on food labels
among
consumers in
the UK.
demographic determinants. Respondents tend to
overestimate the severity of amber and red lights
in TL labels.
55(2), 177-
189.
Patient
understanding
of food labels:
the role of
literacy and
numeracy
Despite the majority of patients claim usage and
understanding of food labels, only 69% of the
questions were answered correctly. Poor
understanding of nutritional labels is highly
correlated to low literacy and numerical skills.
However, even high literate patient have
difficulties in interpreting food labels.
Rothman, R.
L., Housam,
R., Weiss, H.,
Davis, D.,
Gregory, R.,
Gebretsadik,
T., Elasy, T.
A. (2006).
American
Journal of
Preventive
Medicine,
31(5), 391–
398.
Standing out
in the crowd:
The effect of
information
clutter on
consumer
attention for
front-of-pack
nutrition
labels
The research explores how information density
on FoP labels affect consumers’ attention to
nutrition labels. Attention decreases as
information density increases. Congruency of
information does not affect performance.
Monochrome labels capture attention better than
colour-coded schemes.
Bialkova, S.,
Grunert, K. G.,
van Trijp, H.
(2013). Food
Policy, 41, 65-
74.
The Dieter’s
Paradox
According to this study, people believe that the
combined calorie content of a healthy item and
an unhealthy one is lower than a meal containing
the unhealthy item alone. This misconception is
more pronounced among weight-conscious
individuals.
Chernev, A.
(2011).
Journal of
Consumer
Psychology,
21(2), 178-
183.
2.2 TRAFFIC LIGHT LABEL
The second part is dedicated to the review of studies that evaluated the FoP
labelling scheme that best facilitate the correct interpretation of nutritional
information. Advantages and disadvantages of different FoP schemes are presented as
well as their efficacy and effects on purchasing decisions.
UK Food Standards Agency started developing signpost labelling in 2003 and
in 2008 assessed the preferred FoP of consumers and the one that helped them to make
healthier food choices. Two options resulted to have the highest level of
11
understanding: the Guideline Daily Amount (GDA) and the Traffic Light label (TL)
(Malam et al., 2009). After this consultation, the FSA in agreement with the UK
government recommends the TL system (Barclay, 2012) while the European Union
rejected the proposal for the compulsory adoption of the TL labelling and favoured the
rival scheme (Griffits, 2011).
Given that the adoption of the TL label was voluntary in UK, retailers divided
into two coalitions: Sainsbury's, Waitrose, the Co-op, Marks & Spencer and Asda
supported the colour-coded scheme while Tesco, Morrison, Lidl, Somerfield and some
food manufacturers back the GDA system (Brindley, 2007). Opponents of the TL
system argue that consumers will not buy red-coded foods while the GDA system
provides information that is more detailed (Parkinson, 2007). This hypothesis is in
agreement with Balcombe, Fraser, and Falco (2010) who confirm that consumers have
an aversion for basket of goods containing red foods. A study conducted by the Co-
operative Food (2013) found that 41% of women and 30% of men would not buy a
product if it bore a red traffic light. Likewise, the results of another survey indicate
that 73% of respondents interpret red as “try not to eat this product” whereas only 35%
correctly choose the definition “It's fine to have this product occasionally as a
treat”(Grunert & Wills, 2008). Some European countries too believe that TL scheme
is too simplistic and misleading. They claim that the colour-coded label indicates only
the presence of bad nutrients and fails to consider the presence of good ones such as
fiber, vitamins, minerals and so forth (Parkinson, 2007). Thus, some traditional
products like cheese, olive oil, red meat, fish, nuts and fruit would be labelled red for
some nutrients even if they contain important nutrients for a balanced diet (Roberts,
2014). Some food processors may take advantage of this reformulating their products
and substituting, for instance, fats with carbohydrates, which, however, are eventually
metabolised as sugar in our bodies (Blythman, 2012). For these reasons, the European
Commission was concerned that because of the UK’s voluntary scheme some foods
would be perceived as inferior thus creating a barrier to the free trade that is a violation
of EU law (Harrison-Dunn, 2014).
On the other hand, critics of the GDA label argue that the latter protects the
financial interest of food industry (Lovell, 2007) and it causes confusion among
12
shoppers because they find the percentage daily intake difficult to understand
(Parkinson, 2007).
The increase of sales of products with more green lights and the decrease of
sales of products with more red lights, observed after the introduction of the colour-
coded scheme (ECO for the European Commission & Rand Institute Europe, 2008;
Games, 2012), suggests that TL labels help consumers make healthier choices.
Title Content Author, source
A 2-phase
labelling and
choice
architecture
intervention to
improve
healthy food
and beverage
choices
Study divided in 2 phases. In phase 1, a color-
coded labelling (red, yellow or green) was
applied to food and beverages in a cafeteria.
Phase 2 involved a rearrangement of food and
beverages to increase the visibility of healthier
items.
During phase 1, sales of red items decreased
while sales of green items increased. In phase
2, only sales of green beverages increased
compared to phase 1.
Thorndike, A.
Sonnenberg, L.
Riis, J.
Barraclough, S.
Levy, D.
(2012).
American
journal of public
health, 102(3),
527-533.
A traffic light
food labelling
intervention
increases
consumer
awareness of
health and
healthy
choices at the
point-of-
purchase
The study compares responses to survey
questions and purchases made before and after
the implementation of traffic light label in a
cafeteria. After the labelling intervention,
more customers reported to have noticed
labels, to look for nutrition information and to
consider nutrition as an important factor in
their purchase and similarly the amount of
green items bought increased while their red
purchases decreased.
Sonnenberg, L.
Gelsomin, E.
Levy, D.
Riis, J.
Barraclough, S.
Thorndike, A.
(2013).
Preventive
Medicine, 57(4),
253-257.
Comprehensio
n and use of
UK nutrition
signpost
labelling
schemes
Consumers can understand front-of-package
(FoP) labels. The level of comprehension is
highest for FoP combining text (the words
high, medium, low), and % Guideline Daily
Amount (GDA).
Malam, S.
Clegg, S.
Kirwan, S.
McGinigal, S.
BMRB Social
Research.
(2009). BMRP,
1-150.
Consumer
perceptions of
front-of-
package
traffic-light
food labelling
Results of a study conducted in Minnesota
determine that traffic-light food label is
perceived as visually appealing and user-
friendly. The meaning of the yellow-light
appears to be clearer than green and red-lights
meaning.
Bronner, K.
(2009). The
Graduate
School
University of
Wisconsin-Stout.
1-74.
Consumer
testing of the
According to this survey, respondents are more
likely to identify healthier foods with colour-
Kelly, B.,
Hughes, C.,
13
acceptability
and
effectiveness
of front-of-
pack food
labelling
systems for the
Australian
grocery market
coding traffic light labels than with
monochrome labels.
Chapman, K.,
Louie, J.,
Dixon, H.,
Crawford, J.,
King, L., Daube,
M., Slevin, T.
(2009). Health
promotion
international,
24(2), 120-129.
Facts up front
versus traffic
light food
labels. A
randomized
controlled trial.
The study assesses respondent’s ability to
compare two foods on nutrient level based on
their labels. Participants using Traffic Light
labels outperformed on all nutrient quizzes.
Roberto, C.,
Bragg, M.,
Schwartz, M.,
Seamans, M.
Musicus, A.,
Novak, N.,
Brownell, K.
(2012).
American
journal of
preventive
medicine, 43(2),
134-141.
Food choices
of minority
and low-
income
employees: a
cafeteria
intervention
The research examines whether food choices
improved across different racial and
socioeconomic groups after labelling
intervention. At baseline, Latino and black
employees and employees in low-skilled job
consumed more red items than white
employees or high-skilled employees.
Following labelling intervention, employees
across all race/ethnicity and job types
decreased red purchases.
Levy, D., Riis, J.
Sonnenberg, L.,
Barraclough, S.,
Thorndike, A.
(2013).
American
Journal of
Preventive
Medicine, 43(3),
240-248
Food labelling
nutrition –
voluntary
schemes
The report summarizes the latest events
occurred in UK on food labelling nutrition.
Food Standard Agency supports Traffic Light
System while UK government and other
retailers favour GDA. The EU food regulation
that will come into force in 2015 may
introduce GDA as a voluntary scheme. An
American study argues that nutrition labelling
has little effect on purchases.
Barclay, C.
(2012). House of
Commons
Library, 1-8.
Guide to
creating a front
of pack (FoP)
nutrition label
for pre-packed
products sold
This guide provides support for the voluntary
provision of FoP information in UK. It
indicates how to calculate the amount of
nutrient and energy present in 100g/ml of the
product, how to determine the percentage
reference intake information and colour coding
(red, amber and green).
(2013).
Department of
Health, Food
Standards
Agency,
devolved
administrations
14
through retail
outlets
in Scotland,
Northern
Ireland and
Wales, the
British Retail
Consortium, 1-
26.
Healthful food
decision
making in
response to
traffic light
color-coded
nutrition
labelling
The two studies prove that FoP traffic light
labels influence actual food purchase
behaviour. In particular, traffic light labels
help customers with low self-control (who
cannot control their eating behaviour) make
healthier food decisions.
Koenigstorfer, J.
Groeppel-Klein,
A.
Kamm, F.
(2014). Journal
of Public Policy
& Marketing,
33(1), 65-77.
Impact of
different food
label formats
on healthiness
evaluation and
food choice of
consumers: a
randomized-
controlled
study.
Without food labelling only few individuals
are able to make correct choices. The traffic
light system is more efficient in helping
customers identify healthier food variants.
However, signpost labelling have no impact on
actual food choices.
Borgmeier, I.
Westenhoefer, J.
(2009). BMC
public health, 9,
184-196.
Impact of
front-of-pack
“traffic-light”
nutrition
labelling on
consumer food
purchases in
the UK
This study examines change in total week
product sales in a major UK retailer’s stores
before and after the introduction of traffic light
labels. The analysis focuses on two product
categories: ready meals and sandwiches. There
is no evidence of association between
healthiness of products and a change in product
sales.
Sacks, G.
Rayner, M.
Swinburn, B.
(2009). Health
promotion
international,
24(4), 344-352.
Is simpler
always better?
Consumer
evaluations of
front-of-
package
nutrition
symbols
The effects of two FoP icons (Smart Choices
Versus Traffic Light–Guideline Daily
Amount) on US consumers’ perceptions of
nutrient levels are examined. Results evidence
that TL-GDA icon offers simpler and
irrefutable information on the most critical
nutrients attributes.
Andrews, J. C.
Burton, S.
Kees, J.
(2011). Journal
of Public Policy
& Marketing,
30(2), 175-190.
Mandatory
front-of-pack
“traffic light
labelling” on
food and
beverages
In this paper, the Royal Australasian College
of Physicians supports the mandatory adoption
of Traffic Light labelling in Australia and New
Zealand following positive outcomes of
researches conducted on the label.
Royal
Australasian
College of
Physicians.
Nutrient
profile
The Belgian and German consumers’ attitudes
towards GDA and TL label are explored. In
Moeser, A.
Hoefkens, C.
15
labelling:
consumers’
perceptions in
Germany and
Belgium
Germany consumers prefer TL label while in
Belgium consumers appreciate the GDA
system. However, in both countries
preferences for the different labels are affected
by socio-demographic characteristics.
Camp, J. V.
Verbeke, W.
(2009).
University of
Giessen, Ghent
University, 1-16.
Nutritional
Information :
traffic light
labelling is the
best way to
reach
consumers
This report analyses pros and cons of two
nutrition labels: GDA and TL. Colour coded
labelling has the advantage of being easily
assimilated by poor educated consumers.
Hagen, K.
(2010). DIW
Weekly Report,
6(19), 141-151.
The impact of
restaurant
calorie labels
on food
choice: results
from a field
experiment
In an Oklahoma restaurant, the adoption of
traffic light symbols on menus lead to a
decrease in high calories meals ordered.
Ellison, B.,
Lusk, J. L.,
Davis, D.
(2014).
Economic
Inquiry, 52(2),
666-681.
Traffic-light
labels and
choice
architecture:
promoting
healthy food
choices
This study analyses sales of food items over a
period of 24 months to evaluate the
effectiveness of traffic light labelling
introduction. Results demonstrate that
individuals exposed to TL labels change their
purchase behaviour choosing healthier items.
Largest reduction occurred in sugar-sweetened
beverages.
Thorndike, A.
N., Riis, J.,
Sonnenberg, L.
M.,
Levy, D. E.
(2014).
American
journal of
preventive
medicine, 46(2),
143-149.
Working paper
on platform
commitments
in
reformulation
and labelling
After the introduction of TL scheme,
Sainsbury’s and Waitrose reported an increase
in sales of healthy products increased while
sales of less healthy items decreased. This data
suggests that consumers are making healthier
choices but they do not avoid products with red
lights.
ECO for the
European
Commission;
Rand Institute
Europe.
(2008). EU
Platform on
Diet, Physical
Activity and
Health, 22-23.
2.3 COLOURS
The third part of the literature review examines the effects of colours on human
psychology. In this part, studies on psychology of colours and the semiotic function of
colour are presented.
16
Colour can imply concepts other than the colour itself. Red is associated to
passion, danger and stop while green is related to envy, safety and go (Caivano, 1998).
Several studies reported differential colour effects on physiology and psychology.
Gerard (1958) observed an increase in blood pressure, palmar conductance, respiration
rate, eye blink frequency and alert feeling in presence of red illumination. Red has also
been shown to evoke anger (Fetterman et al., 2011) and impair performance in
achievement contexts (Elliot, Maier, Binser, Friedman, & Pekrun, 2009). In contrast,
green is perceived as a calming colour and less arousing, stimulating, and exciting
than red (Wilson, 1966).
In the food context, researchers combined these findings and proposed that red
colour could induce avoidance of food and drink intake (Genschow et al., 2012) while
green may elicit positive impressions that influence the interpretation of nutritional
labels (Schuldt, 2013).
Title Content Author, source
Anger as
seeing red:
perceptual
sources of
evidence
The result of the two experiments demonstrate
that when experiencing anger, people are more
likely to perceive the colour red.
Fetterman, A.
Robinson, M.
Gordon, R.
Elliot, A.
(2011). Social
psychological
and
personality
science, 2(3),
311-316.
Arousal
properties of
red versus
green
The experiment’s results indicate that red is
perceived as a more arousing colour than green.
Red is indicated as more stimulating, exciting,
awakening, attention-drawing, overpowering, and
lively colour.
Wilson, G.
(1966).
Perceptual and
Motor Skills,
23, 947-949.
Colour and
psychological
functioning:
the effect of
red on
performance
attainment
Six experiments examine the link between the
colour red and its influence on performance in
achievement contexts. Results reveal that
participants in the red condition performs worse
than those who viewed green or an achromatic
colour. Moreover, the influence of red in such
contexts occurs without one’s conscious
awareness.
Elliot, A.
Maier, M.
Moller, A.
Friedman,
Meinhardt, J.
(2007).
Journal of
experimental
psychology,
17
136(1), 154-
168.
Color and
semiotics: a
two-way
street
Colours work as a sign (the colour serves to
represent or substitute something) or as an icon by
means of an iconic association (colours and
objects are linked based on their similarities).
Colour associations differ according to social and
cultural contexts.
Caivano, L.
(1998). Color
Research and
Application,
23(6), 390-
401.
Does green
mean
healthy?
Nutrition
label color
affects
perceptions
of
healthfulness.
Nutrition label colours influence healthfulness
perceptions. When a non-healthful food item bore
a green calorie label, it was perceived as more
healthful than when the same item bore a red
calorie label. Green labels carry a halo effect:
consumers who place a high importance in
healthy eating are more inclined to see foods with
green nutrition labels in a more positive light.
Schuldt, J.
(2013). Health
communicatio
n, 28(8), 814-
821.
Environment
al Color,
Consumer
Feelings, and
Purchase
Likelihood
Colours red and blue are used in a shopping-
related experiment. More positive reaction and
simulated purchases occurred in blue retail
environments.
Bellizzi, J.
Hite, R.
(1992).
Psychology &
Marketing,
9(5), 347-363
The color red
reduces
snack food
and soft drink
intake
The research proves that colour red can reduce
snack food and soft drink intake.
Genschow, O.,
Reutner, L.,
Wänke, M.
(2012).
Appetite,
58(2), 699-
702.
The effect of
red on
avoidance
behavior in
achievement
contexts
In achievement contexts (e.g. IQ test), the colour
red evokes avoidance behaviour without
conscious awareness. Students in the red
condition moved their body backward when the
test cover was presented.
Elliot, A. J.,
Maier, M.,
Binser, M. J.,
Friedman, R.,
Pekrun, R.
(2009).
Personality &
social
psychology
bulletin, 35(3),
365-375.
18
3 METHODOLOGY
The data needed to answer the research questions will be collected through an
online questionnaire that will be spread to European consumers through both social
media and personal contacts.
The questionnaire will be divided in four sections. In the first section, I will
show participants two products of the same product category and their respective TL
labels. One product will have lower nutrients’ content (salt, fat and sugar) than the
other one. However, the nutrients will not be coloured in green, amber or red according
to the amount of the nutrient. The first group of five pairs of pictures will have labels
coloured in green whereas the second group of five pair of pictures will present labels
coloured in white (a neutral colour). Still, the text high, medium and low of the five
nutrients will be maintained. Respondents will be asked to choose the product they
would buy. Doing so, we can verify:
- If food of poor nutritional quality when labelled with green lights is perceived
in a more positive way than it otherwise would;
- Whether this correlation depends on the colour green or if it occurs also in the
monochromatic condition;
- Whether consumers read the text in the green condition—and hence they
choose the product with lower amount of fat, sugar, salt and saturates— or whether
they just trust their gut.
In the second section, I will reply the above experiment with the TL labels.
This time I can find out if the red light helps respondents to identify poor nutritional
foods or if participant still choose them. Moreover, I can check also some of the claims
made by the opponents of the TL system. For example, one of the complaints made
against the colour-coded label is that it considers only the presence of bad nutrient and
fails to consider the presence of good ones. Thus, I will propose one food option that
appears healthier according to traffic light indicators, while the other will present more
red or amber lights but it will contain more fiber, vitamins, minerals…
19
Figure 1 Example of coloured traffic light label. Retrieved from FSA.
In the third section, I will ask participant to express their agreement or
disagreement with a number of questions concerning the TL system (to understand the
reasoning behind their choices in the previous section), shopping attitudes (be on diet,
buy healthy items…)... The results of this section will allow me to test if “healthy”
people are more inclined to see green-labelled product in a positive way.
Figure 2 Example of monochrome traffic light label. Retrieved from FSA.
The fourth section will measure socio-demographic variables of the
participants such as age, gender, education, place of residence and nationality.
20
4 OVERVIEW OF CHAPTERS
Abstract
Table of content
Table of figures
Table of abbreviations
1. Introduction: presentation of the background, purpose and methodology of the
Mater thesis.
2. Literature Review
2.1 Consumer response to food labelling: this section will provide an overview of the
latest researches on consumer usage, understanding and knowledge of food labels.
2.2 Effectiveness of traffic light labels in healthy food choices: this section is dedicated
to efficacy and influence of TL labels on consumers’ healthy food decisions and actual
purchases.
2.3 The role of green and red colours on consumer behaviour: this section will examine
the influence of red and green colours on consumers’ decisions.
3. Hypotheses: In this section, hypotheses will be developed on the basis of literature
review.
4. Methodology: explanation of the research methodology applied
5. Analysis of results: In this section, hypotheses will be tested against statistical data.
6. Implications: implications on findings will be provided.
7. Conclusions: limitations and further research.
8. Bibliography
9. Appendix
21
5 PLAN OF WORK
Time Phase Description
12.09.2014 – 12.10.2014
Exposé
Selection of the topic,
literature review and write
exposé
13.10.2014-1.12.2014
Literature review- Theory
Further literature review
and write the theoretical
part of the thesis
26.11.2014-15.12.2014
Methodology
Design questionnaire, pre-
test of online survey, write
methodology, first draft
intermediate presentation
16.12.2014-31.1.2015
Survey, intermediate
report and presentation
Conduct online survey,
finalize intermediate
report and prepare
intermediate presentation
1.2.2015-15.3.2015
Analysis phase
Analysis of the online
questionnaire results,
evaluate results, write
analysis section
16.3.2015-31.3.2015
Implications, limitations,
conclusion
Finish writing
implications, limitations
and conclusion
1.4.2015-deadline
Finalisation
Review the work
(adaptation, correction),
prepare final report and
presentation
22
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