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eHANDBOOK
Industrial PCs, HMIs & Enclosures
TABLE OF CONTENTSGet physical with buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hardwired, physical push buttons are here to stay and for good reasons
Manage alarms without being overwhelmed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Operators need different information than maintenance personnel
3 alarm types to manage with HMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Talk with the operator to understand what functions will be used
Accurate fishing begins with lights-out manufacturing . . . . . . . . . . . . . . . . . . . . . . . 23
Okuma machinery helps aerospace company to evolve into the reel deal
Innovation drives medical production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
FP Developments uses simple, affordable and flexible innovation in its
production machines for small-scale pharmaceutical and medical device production
AD INDEXAdvantech Automation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Allied Moulded Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Beckhoff Automation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Pro-Face America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 21
Rittal Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Siemens Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Unitronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 2
Human-machine interface (HMI) displays can convey all types of information and al-
low operators to select recipes and control machine production . But some functions
need more than a digital touchscreen display . That’s where physical buttons might
be a better choice . Our panel of experts advises which functions are better-suited for buttons .
A digital human-machine interface (HMI) display can provide lots of information, as well as
touchscreen interaction . However, some functions need physical buttons instead of digi-
tal screens . Which ones, and what types of physical buttons and switches should machine
builders use as part of the operator interface?
Eric Reiner, industrial PC product specialist, Beckhoff Automation (www .beck-
hoff .com), While most of the recent action in HMI technology has been centered
on HTML5 and JavaScript-enabled software for IIoT and multi-touchscreens,
physical push-button technology is by no means standing still . PC-based control vendors in
particular have been offering a wide range of high-end panels that offer a nearly endless array
of electromechanical push buttons and switches . These are offered in standard and custom
configurations to handle certain tasks that screens still do not . The need to adhere to a stan-
dardized button layout for a particular industry is a main reason why some panel displays still
make heavy use of physical buttons . Safety, security and authorized user control are other
key reasons that explain why physical push buttons are still in use . Whether the panel specifi-
Get physical with buttonsHardwired, physical push buttons are here to stay and for good reasons
By Mike Bacidore, editor in chief
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 4
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 5
cations are for user-specific or industry-spe-
cific requirements, the selected options can
include combinations of illuminated buttons
with and without membranes, the iconic
emergency-stop buttons, selector switches,
keylock switches, joysticks, RFID readers,
potentiometers and much more . These
buttons and switches can also be networked
via USB or EtherCAT for standard connectiv-
ity to all required devices . The EtherCAT-
networked buttons in particular are well-
suited to accommodate retrofits in the field .
While the available number of standard but-
ton configurations and options can address
almost any potential user need, volume
buyers of control panels and panel PCs can
completely customize the panel design to
the point where it doesn’t look anything like
a standard offering . Totally unique buttons
and switches can be sourced for custom
panel design and the overall design . These
can be delivered in the form of passive
panels that connect to a separate hardware
controller or as a panel PC that serves as
the all-in-one HMI hardware and machine
controller through automation software
that runs on the panel’s integrated CPU . So,
whether the device is selected off the shelf
or developed for a proprietary machine
design, there are panel displays with the
exact button configurations available today
for any corporate, industry and application
need (Figure 1) .
Robb Weidemann, senior
business development manag-
er, Banner Engineering (www .
bannerengineering .com), Even as HMI
technology evolves, physical buttons
absolutely have a place as part of opera-
tor interface . To increase productivity,
physical buttons can be placed directly in
the operator workstation for functions like
cycle start on a machine or two-hand
control on a press .
Select buttons are rugged enough to
survive impact and grime, and they can be
A PANEL FOR EVERY NEEDFigure 1: Whether the device is selected off the shelf or developed for a proprietary machine design, there are panel displays with the exact button configurations available today for any corporate, industry and application need .
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 6
mounted directly to stan-
dard brackets without any
box or panel . Reset and
emergency-stop buttons
for safety functions must
be located strategically,
and often the best place
is not where the HMI is
located .
HMIs do provide informa-
tion to the operator, but
this can also be accom-
plished by illuminated
physical buttons with
configurable color outputs .
A growing application for
illuminated touch buttons
is in collaborative robotics;
the robot communicates to
the operator via colors on
the button, and the op-
erator responds via touch .
Small, lightweight buttons
go where HMIs can’t .
Sopan Khurana,
applications
engineer, Patlite
(www .patlite .com), One of
the most important physi-
cal buttons on any machine
is an emergency stop .
When a critical error oc-
curs, oftentimes the ma-
chine needs to be stopped
immediately to minimize
the impact of the error . As
multi-functional as HMI
displays are, it takes time
to navigate through the
menus to address different
alarms . Push buttons can
be hit at a moment’s notice
and the wide availability of
push buttons now in the
market makes it easy to fit
one into nearly any design .
For an emergency stop, the
push button should be
large enough and/or illumi-
nated distinctly, strong
enough to be struck hard
and located in an easily
reachable position on the
machine .
John Kowal,
director, busi-
ness develop-
ment, B&R Industrial Auto-
mation (www .
br-automation .com), The
push button is no longer so
humble (Figure 2) . Today’s
push button, even the
e-stop button, is not neces-
sarily a hardwired device,
but a networked intelligent
device that complements
full graphical HMI displays,
either built into the HMI
panel’s bezel, connected to
the HMI panel as an add-on
module or mounted as
remote push-button sta-
tions to allow quick re-
A PANEL FOR EVERY NEEDFigure 2: Whether the device is selected off the shelf or devel-oped for a proprietary machine design, there are panel displays with the exact button configurations available today for any cor-porate, industry and application need .
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 7
sponse to commonly performed tasks such
as stop, start, forward, reverse, jog .
The new push buttons have the appearance
of a keypad, are plugged into the same
network cabling as the machine I/O and are
treated as I/O modules in the automation
software development environment . They
may be standard catalog products or highly
customized . They may incorporate e-stop
switches and other devices, such as RFID
access control and USB ports .
Nor are they conventional electromechani-
cal push buttons, but membrane switches
with a lifespan of 1 million cycles or more,
illuminated by multiple LED colors that can
correspond to HMI screen colors or stack
lights, flashing/solid light modes, are easily
reprogrammed and easily customized by
inserting legend strips . They may be built
to high IP ratings, hygienic design and even
Class I, Div . 2 .
Vaidhyanath “Doc” Nanjundaiah,
director—marketing & customer
success, EZAutomation (www .
avg .net), HMI touchscreens have a lifespan
of about 2-15 years, depending on the usage
and installed environment . In case of poten-
tial deterioration of touchscreens in harsh
and abusive environments, the operators
should have the ability to start or stop the
process or completely stop the machine in
case of emergencies with physical buttons .
The control panel on which the HMI is
installed should always have hardwired
start, stop and emergency-stop push but-
tons installed on it .
Jim McConahay, P .E ., senior field
applications engineer, Moore
Industries (www .miinet .com),
Digital HMIs can be very useful and efficient,
especially when several data points need to
be monitored . However, often only a couple
or few critical points need to be monitored
on a piece of machinery or equipment . In
those instances stand-alone alarm trips can
often provide far greater flexibility at a
much reduced cost .
An HMI typically requires a PLC or some re-
mote I/O product that interfaces to the ana-
log signals and provides a digital commu-
nication link to the HMI panel, another cost
and source of maintenance . A stand-alone
alarm trip on the other hand, provides the
built-in analog circuitry with onboard PV
display and LEDs for local alarm indication .
In addition, they have the added benefits
of universal input power (24 dc/115 ac/230
ac); two to four SPDT mechanical relays
that can directly control pumps, lights and
klaxon horn; faceplate programming so
alarm levels can be reconfigured without
custom or complex HMI software; analog
output retransmission of PV; local manual
reset capability for latching alarms; onboard
power for two-wire instruments; IEC 61508
SIL1/2/3-compliant versions available for
safety-instrumented-system (SIS) applica-
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 8
tions; and password protection for unau-
thorized access or programming .
Dr . Otto Fest, president, Otek
(www .otekcorp .com), Depend-
ing on the environment, the
button or switch type, style, size and loca-
tion will vary . If the operator is normally
using gloves, the button or switch would
need to be bigger and at a distance from
the other buttons to prevent another missile
alert like what happened in Hawaii .
Jeff Winter, CSP, FS Eng (TÜV
Rheinland), director, safety
practice, at Grantek Systems
Integration (www .grantek .com), Control
System Integrators Association (CSIA, www .
controlsys .org) member, There are several
opportunities where taking advantage of
HMIs can not only improve safety, but also
minimize downtime on equipment . One of
the simplest and most powerful production
enhancements is taking advantage of diag-
nostic information of your safety system .
Since safety functions, by their very defini-
tion, are designed to shut down a machine’s
operations if a problem is detected and keep
that machine shut down until that problem is
fixed, it becomes critical to understand what
your safety system is doing . Today’s inte-
grated safety systems have the ability to
identify and display a tremendous amount of
fault codes, leading to shorter troubleshoot-
ing time . The question is, are those fault
codes being taken advantage of?
The two biggest areas where physical
buttons/switches are still recommended
for safety-related interfacing with equip-
ment are emergency stops and bypassing
functions . Emergency stops, according to
NFPA 79, are still required to be indepen-
dent physical electromechanical devices,
such as push buttons, pull cords and push-
bars, so it wouldn’t make sense to include
them in an HMI . Bypassing functions, also
referred to as manual suspension, of safety
functions, are not required to be separate
devices, according to ANSI B11 .19; however,
it highly recommended . Separate physi-
cal electromechanical devices are typically
much easier to ensure proper circuit per-
formance and meet the monitoring require-
ments of safety systems . HMIs, however,
can still be very useful at managing au-
thorized access—passwords for specific
personnel—and for displaying useful infor-
mation for these functions, such as guard
status or control zone information .
Joshua Chenault, staff engineer,
MartinCSI (www .martincsi .com),
Control System Integrators
Association (CSIA, www .controlsys .org)
member, In the design of a control system
with an HMI, safety is the biggest consider-
ation in deciding where physical buttons
should be used . When appropriate security
is used, starting a process, changing set
points and acknowledging faults are com-
monly completed through a HMI applica-
tion . In determining which buttons to leave
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 9
out of a HMI, opting for a physical button
instead, the safety of personnel should be
your first thought . Emergency-stop but-
tons should be physical buttons, present
on a control panel or in the field, because
of the high reliability of the switching
mechanism used to interrupt the signal to
other devices . Similarly, some fault reset
buttons are isolated to the location of the
fault . When intervention to the system is
required, like resets to motor overloads,
broken parts and physical jams in convey-
ors, resetting these faults from a remote
location can exacerbate a situation and
cause injury to personnel . Imagine some-
one in an office environment repeatedly
presses an HMI reset button for a jam to an
overhead conveyor in an attempt to get a
line running . This could cause product to
spill over a guardrail and strike someone
below . Without a physical presence at the
location of the fault they are not capable of
safely resetting the system . Other consid-
erations for physical push buttons may be
control power on, key lock switches for
maintenance/auto mode, machine jog
buttons for maintenance and two-hand
controls for safety applications .
Ceren Bacinoglu, product
manager, pushbuttons, Eaton
(www .eaton .com), Emergency
stops (e-stops) would be the best example .
There are domestic and international codes
that define this button; however, simply
put an e-stop is a manually operated
device, activated by a single human action,
which is designed to open a circuit to one
or more pieces of equipment without
creating any additional hazards . This
device must remain in its actuated open
position until normal operation can be
restored . Only then can the circuit be reset
to resume normal operation .
An e-stop provides a safe and quick discon-
nection of power in emergency situations .
When an emergency occurs, an operator
will press the e-stop actuator to begin the
e-stop sequence . The actuator will mechani-
cally actuate a normally closed contact,
which will open the circuit . As a result,
power supplied to the equipment will be
disconnected, ensuring the equipment stays
off until intentionally reactivated .
Push-pull, turn-to-release and key-release e-
stops are the most common types of e-stops .
Paul Bunnell, director—automa-
tion products, Red Lion Controls
(www .redlion .net), Emergency-
stop buttons hardwired to remove power to
the machine are probably the most impor-
tant, to ensure safety . Next might come
start and stop buttons to control the run-
ning of the machine . Others might be setup
switches such as run/jog . Lastly, there are
pilot lights for indication such as running,
machine stopped and alarms .
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The most critical HMI notification, the alarm, has important information for both op-
erators and maintenance personnel . Our panel of experts advises how to manage
alarms to ensure high-severity alarms receive the attention they need .
Alarms are an important part of any machine interface . But how do you design for alarm
management to be certain operators receive only relevant alarms and aren’t overwhelmed
by multiple alarms or false trips?
Marcel Voigt, senior solutions engineer, B&R Industrial Automation (www .
br-automation .com), We can design the alarm system in such a way that, based
on the user logged in, only top-level alarms are being displayed .
For the most part this should be limited to a “one liner” in the alarm banner .
Details can be provided by request, as well as potential options as to how to fix the prob-
lem . This could be in the form of text, pictures or videos .
For more advanced users such as service technicians, the level and details of a given alarm
would include a back trace of the alarm .
Manage alarms without being overwhelmedOperators need different information than maintenance personnel
By Mike Bacidore, editor in chief
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 11
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 12
That would allow diagnosis of the alarm in
more detail, such as drive faults .
For example, in the case of an e-stop, there
would be several follow-up faults, like from
all the drive losing the Drive Enable .
The operator would simply see the e-stop
alarm with the advice to release the e-stop .
If the service technician logs in, he would
see all of the alarms and faults that led or
followed the e-stop being pressed .
Another example could be a temperature
alarm . The operator doesn’t really care at
what temperature the alarm triggered, but
the service tech might want to know .
In summary, show the operator only the es-
sentials that help him/her get the machine
running again, while showing the service
tech details that allow him/her to detect or
fix more substantial problems .
Vaidhyanath “Doc” Nanjundaiah,
director—marketing & customer
success, EZAutomation (www .
avg .net), If your PLC has the IIoT (MQTT)/
Industry 4 .0 feature, you can definitely
implement or design a good alarm-manage-
ment system . For instance, if the PLC is
IIoT-ready, you can program it to send
alarms or messages . You can optimize it by
authorizing certain people or groups such
as operators, supervisors and managers to
receive specific alarms . This way plant
personnel are not overwhelmed and the
relevant real-time data are only sent to the
appropriate personnel .
Dr . Otto Fest, president, Otek
(www .otekcorp .com), Color,
sound or both are the most and
the fastest recognizable anomaly for human
interface, followed by intelligent text .
Jeff Winter, CSP, FS Eng (TÜV
Rheinland), director, safety
practice, at Grantek Systems
Integration (www .grantek .com), Control
System Integrators Association (CSIA,
www .controlsys .org) member, Alarms can
absolutely be overwhelming and counter-
productive if overused . More successful
alarm-management programs include the
following two aspects:
1 . Standardization in visual/audible alarming
requirements . Ensure all alarm types (for ex-
ample, color of indicator light, sold vs . flash-
ing) and methods of alarming (for example,
stack lights, operator displays, buzzers) are
consistent across all pieces of equipment
and have the same look and feel . Without
this standardization, it can be very difficult
to develop operator training and associated
safety policies to ensure safe interaction
with equipment . The last thing you want is
for a flashing red light on one machine to be
critical and a flashing red light on another
machine to be noncritical .
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 13
2 . Standardization in alarm hierarchy and
employee training . This includes ensur-
ing that specific alarms are easily distin-
guishable as being higher priorities than
others . Typically safety-related alarms
are at the top of the alarm hierarchy
and should be uniformly conveyed to all
affected personnel . Along with having
an alarm hierarchy comes an effective
alarm training of employees . Similar to a
fire alarm system, every employee in the
company gets training on understand-
ing how the system functions and what
to do when it is activated . All employs,
not just those actively working on the
equipment, should be training on how to
identify a safety-specific alarm on a piece
of equipment, especially one that may be
in another part of the facility, and how to
react in the event of an emergency .
Todd Ebright, staff engineer,
MartinCSI (www .martincsi .com),
Control System Integrators
Association (CSIA, www .controlsys .org)
member, Following a standard practice that
includes alarm prioritization, color coding,
succinct descriptions and corrective action is
essential in the design of alarm management .
By prioritizing alarms, putting the most
severe at the top, operators will be able to
determine where to focus their attention in
troubleshooting issues . Color coding is also
very helpful in prioritizing alarms, and it is
best to limit color variations . For instance, a
dark red could represent a high-level alarm,
a lighter red could indicate a less-severe
alarm, and yellow could show a warning that
does not require immediate attention .
Restricting the color palette to only a few
variations will make it easy for operators to
determine severity with a quick glance . It is
also recommended to keep alarm descrip-
tors brief . Wordy alarm descriptions can
cause confusion and waste time . The use of
succinct descriptions can distinguish to an
operator what is alarmed and where to look .
Including a corrective action on the alarm
display will enable the operator to quickly
resolve any issues . Alarms can be filtered by
user role to show only the ones that are
applicable to them . Assigning alarm types to
different user roles will ensure users will see
alarms that are relevant to them when
logging into the machine interface . It can
also be helpful to programmatically look for
alarms that are recurring regularly by includ-
ing an occurrence count on the alarm dis-
play . A large count could indicate a potential
hardware issue that needs to be resolved—
for example, a faulty sensor that is tripping
more than usual and potentially needs
recalibrated .
Shishir Rege, marketing man-
ager, networks and safety,
Balluff (www .balluff .com), HMIs
are great with all the information they can
display and offer multiple levels of interac-
tions, and depending on the person inter-
acting with the HMI it can offer a great deal
of information to diagnose a problem or
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 14
initiate a troubleshooting process . With
industry kicking into a high productivity era,
it is equally important that the right person
or the group is alerted depending on the
problem at hand, may it be troubleshooting
false triggers by sensors or material outage .
As the condition stands today, most ma-
chines come with standard three- or five-
segment stack lights and buzzers, and the
most information they can provide is that
the machine is down and bring someone to
troubleshoot . Naturally, the closest person
would be the operator of that machine, and,
beyond material replenishment and basic
troubleshooting, there is not much to gain
by having an operator to respond to that
alarm . In short, if the machine is demanding
attention more than the operator can
handle, then the plant is looking at some
downtime and waste of operator’s time
attending to that alarm .
If manufacturers are really serious about
shortening that downtime, there are mul-
tiple ways to do that . The most involved way
would be sending texts and alerts about each
problem to the maintenance teams or opera-
tors, depending on the situation . That could
quickly become expensive and overwhelming
to your maintenance teams and operators .
The other alternative could be to use visual-
indication tower lights that could change
instantaneously from stack-light mode to
a run-light mode (Figure 1) . There is a wide
variety of information the light can commu-
nicate by selecting combinations of back-
ground and foreground (running segment)
colors, and the speed and intensity of the
running segment . They can tremendously
help to visualize the entire state of the plant
in just a glance . For example, under the nor-
mal operator interaction conditions, such as
material replenishment, one can choose the
background color as green indicating there
are no machine troubles, but running seg-
ment would show orange color, indicating
that the machine will soon need replenish-
ment . When the machine is out of materials
for processing, the running segment color
could change to red to indicate that the ma-
RUNTIMEFigure 1: Use visual-indication tower lights that could change instantaneously from stack-light mode to a run-light mode .
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 15
chine is stopped due to material outage—
something that the operator can handle .
In another scenario if machine stops in the
middle of operation unexpectedly due to
some sensor tripping inadvertently, it’s
time to call electrical maintenance and the
light could change the background color
to blue or something similar with running
segment red, indicating that the machine
is stopped . So, the maintenance supervisor
can see that light from far to ensure send-
ing the right person .
If that sensor tripping is a common ail-
ment of the system and may someday need
replacement, in that situation, the run-light
can continue with blue background color
but green running segment .
The point is, with various color combina-
tions to choose from, the entire plant can
create its own alarm manual that would
offer a consistent approach to handling all
different alarms for maintenance teams or
operators without overwhelming them .
Lee Cheung, product marketing
engineer, Mitsubishi Electric
Automation (www .meau .com),
Alarms are intended for two different audi-
ences: operators and maintenance engineers .
While maintenance should have access to all
current and past alarms, machine operators
are only interested in knowing whether the
machine is operational and if any action is
required . You should serve operators simple
alarms that are easy to understand . To avoid
overwhelming them with multiple alarms, it
is best practice to only display the current
alarms and clear them from the operator
view when the issue is resolved . HMIs with
sound output also make it easy to provide
audio instructions to the operator . For the
maintenance team, you should display full
records complete with details and time-
stamps that will help to diagnose and trou-
bleshoot the machine . Coupling data logging
and trend graphs with alarms also makes
troubleshooting easier when you can jump
directly to the relevant data . When a smart
Web server is enabled, these records and
even troubleshooting videos and documents
can be viewed remotely on a tablet without
interfering with the operation of the ma-
chine . With some HMIs, you can also issue
push e-mail notifications of high-severity
alarms to promptly notify management of
bigger concerns .
Paul Bunnell, director—automa-
tion products, Red Lion Controls
(www .redlion .net), Operators
can be simply alerted by alarm pilot devices
on the machine, and operations can use the
alarms from the HMI to get more detailed
information . This is a simple solution . Also,
HMI alarms typically have many different
levels of severity that can be programmed
to dictate how each one gets reported .
Different alarms can notify different users,
depending on job level .
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eHANDBOOK: Industrial PCs, HMIs & Enclosures 16
Travis Cox, co-director of sales
engineering, Inductive Automa-
tion (www .inductiveautomation .
com), With more devices than ever being
connected to monitoring systems, there’s a
greater chance that a critical alarm could be
lost in a sea of ordinary ones . You need a
system that keeps alarm notifications
organized, so you can quickly sift through
the clutter and hone in on those alarms that
should be addressed immediately .
Four key processes are especially impor-
tant—prioritization of alarms, removing
chattering alarms, consolidation and escala-
tion . When you prioritize alarms correctly,
you make sure all alarms are not treated
equally . According to The Alarm Manage-
ment Handbook, an excellent reference on
SCADA alarming, only 20% of your alarms
should be categorized as “high” or “emer-
gency .” Most of your alarms should be set
at lower priorities . The lowest level, requir-
ing no action, should be designated as “di-
agnostic .” Prioritization helps you to focus
on critical alarms first .
Chattering alarms are alarms that repeat
excessively in a short period of time . For
example, temperature readings can chat-
ter because temperature sensors are very
sensitive, and small fluctuations can oc-
cur often as the temperature goes over a
threshold briefly and then goes back to
normal . If you don’t adjust your system, this
would cause several unnecessary alarms in
a short period of time . You can remove the
chattering by telling your system to send an
alarm only if the temperature stays beyond
the threshold for a defined period of time .
Consolidation involves telling your sys-
tem to hold onto alarms for a while before
notifying you . That gives the system time
to take in more alarms, so it can collect a
batch and send them all at once . That way,
you get one message with a list of alarms,
rather than each alarm notification com-
ing at you individually . Setting a delay of a
few seconds can bring the alarms to you in
groups . This helps operators to process the
information more quickly .
Escalation involves telling your system to
notify others if the primary operator isn’t
responding within a defined timeframe . And
the type of notification can be escalated,
as well . For example, instead of an email,
an escalated alarm notification could be a
voice message or text message . An esca-
lated message can be sent to an individual
or to groups . You should set up your escala-
tion so repeated messages are sent to the
right people until the issue is resolved .
If you use these four techniques, you’ll go a
long way toward helping your operators re-
spond quickly and efficiently to the alarms
that need to be addressed .
Sopan Khurana, applications
engineer, Patlite (www .patlite .
com), Many operators develop
alarm fatigue, tuning out repeating alarms
that occur in excess . To combat this issue,
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 17
we suggest designing alarm management
to minimize the number of different alarm
tones and integrate a mixture of visual and
voice alerts to engage more senses . MP3
voice alert devices are typically field-pro-
grammable and can be customized to
annunciate precise alarm conditions com-
pared to identifying a multitude of differ-
ent tones and sounds . Including a visual-
indication component such as an LED
signal tower adds another alert layer even
if operators decide to deactivate the
audible alarm component . Implementing
triggers for sending custom-worded text
messages and emails to managers for
certain alarm conditions is a great option
to consider, as well .
False alarms are usually triggered in short
intervals as the alarm is turned off . Wire-
less data-acquisition systems attached
to the alarms can map the history of all
alarms on the factory floor . This overview
of all the machines on the floor can show
the exact alarms that are the most prob-
lematic due to false trips .
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The prices of alphanumeric and graphic human-machine interface (HMIs) have fallen
dramatically in the past few years . Programming these HMIs has also gotten consid-
erably easier, thanks to drag-and-drop integrated development environment (IDEs)
that often automatically import PLC and PAC tags . These developments have led to HMI
installations on even the simplest of machines .
At its simplest, an HMI offers a simulation of buttons and indicators, maybe error and status
messages . At its most complex, an HMI provides a graphical view into a process or machine .
The more sophisticated HMIs are beginning to offer two-or-more-finger control . This allows
the user to zoom into a graphical image to produce more detail, like zooming in on a Web
page or photograph on your smart phone . If a process of a machine is showing a fault or
alarm, using the zoom function allows the user to identify the exact part creating the alarm .
If a motor is overheating, zooming into the motor from a larger overview graphic can give
the operator or maintenance person real-time information about the cause of the trouble .
Taping the motor may provide present temperature, current draw, histograms of operating
conditions, the part number of the motor or even a link to a video for replacement instruc-
tions . The limits are the imagination of the design engineer and the development budget .
HMIs were once typically connected to some control device in a one-to-one configuration .
Modern HMIs can connect to multiple devices and systems, such as multiple PLCs, the plant’s
3 alarm types to manage with HMITalk with the operator to understand what functions will be used
By Tom Stevic, contributing editor
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 19
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 20
manufacturing execution system (MES), field
service management (FSM) system and Web
pages generated by data from Industrial
Internet of Things (IIoT) smart devices . All of
this information can be leveraged to create
powerful diagnostic aids .
IIoT devices often have many built-in di-
agnostic functions . Most offer a Web-page
interface to view these features . If the
desire is to display the information within
the context of existing HMI pages, some
programming may be required to cull the
specific items of interest and place them
on the HMI where desired . Examples of the
code required may be included in the de-
vice’s instruction manual or in white papers
available for download .
Even on less powerful HMIs, the controller’s
digital and analog inputs and outputs, with
detailed comments, can have their states
reflected on screen . Some HMI and control-
ler combinations can display the controller
logic on screen . This allows a maintenance
person to quickly troubleshoot logic and
I/O issues without having to log into the
controller with a computer . Displaying the
actual logic within the controller is usu-
ally limited to having the controller and the
HMI built by the same manufacturer . If the
machine or process operations can be bro-
ken into distinct steps or states, a process-
flowchart HMI screen can be developed that
indicates the current status and can aid in
diagnosing problems .
A great deal of information and many theo-
ries are available on alarm management .
Generally, alarms are broken into at least
three categories .
1 . Immediate-stop alarms are conditions that
indicate an unsafe condition or a condi-
tion that requires the machine or process
to be immediately stopped—emergency
stops (e-stops), open gates, loss of power
to some sections, circuit breaker trips or
any condition that puts the machine into
a state that is unsafe or cannot allow the
machine to complete its current cycle or
process .
2 . A cycle-stop alarm will allow the machine
to complete the current cycle but not al-
low another one to begin until the cause
of the alarm is addressed—low raw mate-
rial, some conveyor jambs, motors start-
ing to overheat or specific operations,
such as a pneumatic cylinder extending,
taking slightly longer than expected .
3 . Warnings occur when a condition that
should be addressed exists, but the op-
erations can proceed without damage—
hoppers getting full, excessive blocked or
starved times or low oil pressures caused
by a plugged filter .
Often, one alarm condition can generate
several individual alarm conditions . It is
important to capture the initial condition
and indicate that it is the cause of the sec-
ondary conditions . Alarm management can
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 21
be a tricky balancing act . It is important to
detect and act upon critical alarms while at
the same time not creating nuisance alarms .
Just because you can doesn’t mean you
should . I have personally been involved with
projects that cost hundreds of thousands
of dollars and hundreds of person-hours
creating very detailed alarming and trouble-
shooting tools, only to have the project
implemented and the maintenance people
not ever use the tools created for them . The
customer always gets what the customer
asks for, correct? An engineer designing a
project that includes HMI-based trouble-
shooting aids would do well to talk with the
people who will be maintaining the equip-
ment to find out what they will use . Training
the customer and the maintenance people
after the project is implemented is crucial .
Tools serve no purpose if they are unknown
or unused .
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Accurate Fishing Products (www .accuratefishing .com), in Corona, California, start-
ed as a summer work project during my college days in the early 1990s . Design
and development of fishing reels in those early years led to the purchase of sev-
eral Okuma (www .okuma .com) CNC machines and related P-Series Okuma Sampling Path
(OSP-P) intelligent numerical control . This provided a solid, robust path to automation,
innovation and lights-out manufacturing that continues to expand and improve every year .
With the right product designs, machines, control and innovation, we have figured out how
to reel in successful lights-out manufacturing .
(EMBED VIDEO)
LET’S GO FISHINGAccurate Fishing Products is a family-owned company started in 1950 by my grandfather .
Much of its early business was centered around the aerospace industry and the early days
of turbine engine development . At that time it was mainly a grind shop with the ability to
hold tight tolerances on turbine shafts and turbine parts . In the 1970s my dad got involved
and moved Accurate Fishing Products into the CNC era . The company got involved with all
of the processes needed to machine complete turbine products, such as shafts using CNC
lathes .
Accurate fishing begins with lights-out manufacturingOkuma machinery helps aerospace company to evolve into the reel deal
By David Nilsen, Accurate Fishing Products
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 23
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 24
My brother Douglas and I got involved in
the early ’90s during our college years at
Northern Arizona University . Over the sum-
mers, we started manufacturing a variety of
things, such as products for mountain bikes,
jet skis and golf landscape equipment, and
we began selling them on our own . We
started dabbling in the fishing industry and
that took hold . People were buying our new
products . We became a two-part company,
working in aerospace and fishing, which
was small but developing a following .
DESIGN AND DEVELOPMENT BASED ON A NEEDIn the mid-1990s, my brother and I started
making conversion kits for Penn reels . With
our kit, you could take your plastic reel and
put precise aluminum parts in it and then
you’d have a pretty good reel . However, we
kept fighting all the tolerances and related
issues with someone else’s product, so we
thought we could make a whole reel . We per-
formed significant design, development and
testing to figure out a better way to do it .
We started by taking reels apart and figur-
ing out how they worked and realized the
reel designs had some serious flaws . We
understood effects of forces and loads
on shafts and related tooling, so we could
never understand how the manufacturers
developed drag pressure with just one pres-
sure plate on the side of a reel . That’s like
putting the brakes on only one side of a car .
Evening out the drag by applying it on both
sides of the reel is a much more mechani-
cally efficient and balanced system . This
simple idea ending up being pretty revolu-
tionary .
It took several years to develop our first
fishing-reel product, and it required a lot of
trial and error to get it to work . There was
much more to it than we thought to transfer
the force from one side of the reel to the
other through a shaft . We figured out how
to do it and brought it to market in 1998
and called it the TwinDrag . It was a $1,000
reel that no one thought we could sell, but
we couldn’t keep them in stock .
We started out making them one at a time
and ended up manufacturing hundreds and
hundreds, selling everything we could make .
It revolutionized how people thought about
taking a small reel and catching big fish on
it . This little reel could apply so much drag
pressure, it allowed people to do that . If you
look now, guys are catching 200 lb fish on
reels a third of the size of what was needed
in the 1990s and before . And the reels don’t
break under the force . They can handle it
easily, lasting for years .
The TwinDrag reel was a big thing, and we
patented it in 1998 . Along with the idea of
the TwinDrag and related caliper, you must
have strong supporting hardware, such
as stainless steel shafts along with strong
gears and solid billet frame, side plate and
spool . All of that had to come together in
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 25
the TwinDrag system, since, if you didn’t
have a strong, robust inner working in the
reel, it wouldn’t work well . Strong parts
made a sweet design, and it’s made in
America by American workers .
HOOKED ON AN OPEN PLATFORM CNC CONTROLAs the fishing-reel business developed, we
started buying Okuma CNC lathes, moving
away from other manufacturers because
we liked the fact that Okuma made the
whole machine, including control hardware,
drives, axis motors and software . We had
dealt with so many problems in the early
days when we were calling several different
manufacturers to support a single machine .
We felt Okuma could be a one-stop shop
for machine and support and bought many
over the years (Figure 1) .
We started falling in love with the Okuma
OSP control . The OSP-P series has devel-
oped even more over the years and has
gotten better with its open platform con-
cept . It has been easy to use and highly
reliable . The OSP-P runs on a Microsoft
Windows operating system and an Intel-
based hardware platform, making it simple
OPEN PLATFORMFigure 1: The OSP-P series has developed over the years
and has gotten better with its open platform concept .
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 26
to connect just like most computers . We
especially like doing background editing of
the CNC program using a PC . We can take
the program from the OSP-P control side
and edit on the PC side, basically just edit-
ing text (Figure 2) .
The ability to connect the controllers to our
factory Ethernet and download the program
from a networked PC is appreciated, as
well . We use a ReadyNAS dedicated server
on our network to store, protect and back
up our data . All the programs are stored on
that server, and we pull them off and load
them to the CNC machines as needed . On a
weekly basis, all programs on the CNCs are
backed up to this server .
When we build programs on Mastercam,
creating new G code, we can access these
programs that are on the server from any
machine on the factory floor . In the past
we had problems with storing programs
on a machine because sometimes, when
you load one, it would say you are out of
memory, forcing us to keep only the run-
ning program on the machine . Now with the
new OSP-P control and ReadyNAS server, it
doesn’t matter; we can store all we want in
the CNC controller (Figure 3) .
DOWNLOAD CONNECTIONFigure 2: The controllers can be connected to the factory Ethernet, and programs can be downloaded from a networked PC .
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 27
Since we have more than a thousand CNC
programs on the server, we built our own
file-management system using FileMaker
Pro, an open-source database . All of the
programs are stored there under a pro-
gram name, part number and record num-
ber . We use the record number to create
program numbers, which works well for
revision control, storage and reuse of CNC
code, as well as keeping track of the re-
lated cutting tools needed .
The control on the Okuma allows the CNC
interface to be minimized, opening a Win-
dows PC interface and making it easy to
access the network and any files stored
on the server . It is even possible to access
the Internet or email, but we don’t use this
functionality . We do access program files
and edit them as needed, using notepad
or Microsoft Word, and other functions to
compare programs, copy and paste .
FISHING LIGHTS OUTDuring the initial development of the reel,
Accurate Fishing Products was mostly a
CNC lathe shop . In the late 1990s, as our
fishing product line grew, we added CNC
milling products, such as the Okuma Ca-
det Mate 4020 CNC vertical mill machin-
STORE AND RUNFigure 3: With the OSP-P control and ReadyNAS server, the CNC
controller can store more programs than just the running program .
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 28
ing center . These machines worked out
well and helped to continue the growth
of the fishing products through the early
2000s . In 2007, we started adding Okuma
horizontal machining centers, as well, and
we currently have more than 20 CNC ma-
chines of various types . Most are Okuma
(Figure 4) .
We ended up purchasing an Okuma MA-
400HB 10-pallet system—a pallet pool—
which enabled automated manufacturing .
It reduced setup and programming times
and made machine loading and part flow
more efficient, which really helped us to
increase production . Once set up for au-
tomatic operation, the pallet pool enabled
unmanned operation of the CNC and the
beginning of lights-out manufacturing at
Accurate Fishing Products .
The Okuma OSP-P control worked great
and provided easy integration to the ma-
chine, loading device, programs and tomb-
stones—removable tool holding grid plates .
Okuma provided all the hardware and
software making the pallet pool a quick suc-
cess . We could load up to 10 pallets and go
home at 6:00 pm, and the machine would
run all night long . When we returned in the
morning, we’d have 10 completed pallets . It
was a great labor saver .
MORE MILLINGFigure 4: In the late 1990s, Accurate Fishing Products added CNC milling products .
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 29
INNOVATION IN MACHINING AND CONTROLDue to the lights-out success of the Okuma
pallet pools, we also moved to install a solu-
tion from Gosiger, a machine-tool distribu-
tor and manufacturing-solutions provider
headquartered in Dayton, Ohio, where it
integrated a Fanuc robot and palletizing
system to one of our lathes that was mak-
ing reels (Figure 5) . This added more lights-
out manufacturing . We were able to make
spools all day and night with the robot load-
ing and unloading the lathe .
We added live tools on the lathe turret,
which enabled milling, drilling, tapping and
reaming on the machine, and it has a sub-
spindle, so we can machine 100% of the
fishing spool on one machine . In the past,
this took three machines and four different
setups . This provides huge time and cost
savings in manufacturing .
Accurate Fishing Products now has six
machines that run lights out, but it needs
to know what’s happening on the manufac-
turing floor when no one is there . Okuma
LIGHTS OUTFigure 5: Lights-out manufacturing allows Accurate to make spools all day and night .
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 30
uses what it calls The Intelligent Numerical
Control (THINC) CNC Apps technology,
where it collaborates with users and pro-
grammers . Okuma has many programs that
can be downloaded to the Okuma OSP-P
control providing efficiency-enhancing
tools and advanced functions, similar to
apps on a smartphone .
CNC APPS AND PROGRAMMINGOne THINC CNC App I really like is the
alarm app because it’s a great help with our
lights-out manufacturing . When a CNC ma-
chine has an alarm, it sends a text or email
to the technician, detailing the problem . It
can also send a snapshot of the CNC con-
troller graphical screen . The personnel on
call to support lights-out issues benefit from
this app because, depending on the alarm, it
can be reset remotely, without a trip to the
facility in the middle of the night . Hundreds
of apps and functions are available for
download . Okuma has had apps available
for the last four or five years, but, in the
past year, the number of apps available has
grown significantly . It is very easy to use
these apps in the OSP-P300 control .
The Okuma OSP-P300 just came out and it
has a lot of useful features and much more
usable information, and it easily connects
to automation such as pallet systems and
robots . M-codes and discrete I/O provide
handshaking signals to quickly interface the
automation together .
One of the features of the OSP-P control I
like is to create reusable subroutines in G-
codes and M-codes for repetitive routines
or tasks . An example is a routine to per-
form a tool touch-off to check if a tool is
broken . I also use these routines to move
to certain positions in the machine . Once
the code is created, it can be called from
a CNC program whenever needed . Anoth-
er example of reusable code is the wash-
down of the tombs, similar to a four-sided
vice, typically needed at the completion
of each part . There is no need to write
the code on every machine to turn on the
wash spray and move the pallet around; I
just call the wash program that is native
in the control .
We are moving into high-tech manufac-
turing to enable more lights-out manufac-
turing by adding more robots, automated
equipment and apps using the same
workforce . The Okuma OSP-P control was
a big enabler . The number of employees
is growing more slowly, but we have more
highly qualified people running these ma-
chines . The robots are doing the repeti-
tive functions while the employees are
doing the high precision work . That leaves
more time to do other important things .
Let’s go fishing .
David Nilsen is owner at Accurate Fishing
Products in Corona, California . Contact him
at david@accuratefishing .com .
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In pharmaceutical and medical applications, there are many cases where a syringe needs
to be filled, to have its contents inspected and its label printed and validated . In these
types of applications, it’s common for pharmacists or pharmacy technicians to perform
these operations at a cost of approximately $65 or more per hour . These operators have
lots of education, but handling syringes, inspecting vials and applying labels is not the best
use of their time .
To be more cost effective in the competitive pharmaceutical market, machine automation
with programmable logic controllers, collaborative robots, cameras, laser markers and label
printers must be used to do the work, but all of these smart devices must be tied together .
To do that, a modern HMI/SCADA system can be used as a gateway to connect all the
devices via Ethernet, in addition to providing a graphical operator interface, database func-
tions and Internet-of-Things (IoT) access .
FP Developments (www .fpdevelopments .com) in Williamstown New Jersey, makes a variety
of machines for the pharmaceutical and medical industries that bring these smart devices
together . Its machines also work with a variety of consumables, such as bulk bags of medi-
cine, syringes and product labels .
Innovation drives medical productionFP Developments uses simple, affordable and flexible innovation in its production machines for small-scale pharmaceutical and medical device production
By David Pfleger, FP Developments
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 32
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 33
FP Developments created
its first automated filler
machine several decades
ago . It replaced high-priced
operators with a highly ac-
curate and efficient ma-
chine . Over the years its
solid-modeling CAD/CAM
systems and design capabil-
ities moved it into turnkey
system development and
integration with other OEM
equipment .
There has been high cus-
tomer interest in robotic fill-
ing, assembly, labeling and
inspection . Many of our new
designs and manufacturing
capabilities center around
fully integrated collabora-
tive robotic work cells for
small-scale pharmaceutical
and medical device produc-
tion . FP’s new labeling sys-
tem is a new entry to this
price-sensitive market . It’s
smart devices and collabor-
ative robots connected via
Ethernet through an HMI .
LABELING SYSTEMFP Developments created
an automated, hands-free
label-applicator system to
reduce manufacturing costs
and eliminate the waste,
errors and repetitive motion
related to manual labeling
methods . The system uses
a Cognex In-Sight VC200
multi smart camera vision
system connected to a Cog-
nex In-Sight 8402 vision
system/camera and Cog-
nex DataMan 8600 barcode
reader, a Universal Robots
UR3 robot and a Herma
400 label applicator; all are
talking over Ethernet . There
are no discrete signals used;
all smart-device handshak-
ing is done through the
Ethernet connection .
The UR3 robot picks up
a vial from an infeed nest
and inspects fill level and
presence of the stopper .
It then moves the vial to a
Videojet printer and applies
the label . The label is then
scanned and verified by the
In-Sight camera . Labels that
failed verification are placed
in a reject bin . The robot
places good parts with la-
bels attached in a bag, or in
a bag of 25, depending on
configuration .
To operate the collabora-
tive robotic labeling sys-
COST SAVING LABELERFigure 1: The automated filler machine replaces high-priced opera-tors with a highly accurate and efficient machine .
(So
urce
: FP
Dev
elo
pm
ents
)
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 34
tem, the operator uses the HMI to log in
and then enters the work order . All of the
printed work order data can be entered
manually, scanned in using a Cognex
DataMan 8600 Series barcode reader, or,
with the additional of a Pro-face HMI, data
can be pulled from an SQL database with
a single scan of a 2D ID .
HMI ADDS CAPABILITIESThe In-Sight VC200 vision controller is
a smart device . It’s network-ready and
connects directly to up to four Cognex
cameras . In the label-apply machine it is
used to inspect the stopper and verify the
printed label .
The VC200 includes a graphical HMI that
provides remote access via a Web browser
on a local Ethernet network . It also provides
the programming platform to configure the
smart cameras, acquire and inspect camera
images and communicate the results to the
printer and UR3 robot to synchronously
trigger their cycles, as well to automate the
label-apply machine sequence .
The capabilities of the Pro-face HMI and
its data entry fields, on-screen keyboard
and database access features enable a
variety setup options beyond what is pos-
sible with a VC200 vision system alone .
With a simple scan of a work ticket, the
machine can control the location of the
barcode label print, populate the print
data, define the need for a tip cap and ex-
ecute a variety of other requirements that
can be pulled from a database .
This labeling machine can operate stand-
alone or integrate with adjacent devices .
The Pro-face HMI makes the integration to
the upstream filler and downstream inspec-
tion equipment easy . It also adds significant
data collection capability . We know every
alarm, every point of data, all collected
through the Pro-face HMI using Ethernet .
THE HMI IS THE BOSTo integrate a production line, we use
Schneider Electric’s Pro-face Blue Open
Studio (BOS) development and runtime
software as an HMI/SCADA on our machines .
It provides animation, trend analysis, graph-
ical drawing, recipes, reports, OEE dash-
boards, library of symbols and VB script; it’s
also easy to use . It has built-in tag integra-
tion with Schneider PLCs, where used, and
provides more than 240 drivers to quickly
connect with other smart devices such as
cameras, robots and printers . It also enables
remote access, data logging and retrieval,
OPC connectivity and automatic email de-
livery on our machines .
The Pro-face BOS basically acts as a
gateway . It can accept data from outside
sources and provides a two-way connec-
tion to other sources . For example, there
is a script program for the data that needs
to be sent to a Videojet 3020 10-Watt CO2
www.controldesign.com
eHANDBOOK: Industrial PCs, HMIs & Enclosures 35
laser marking system on one of our inspec-
tion machines . When a laser print is needed,
it transmits the data and print command to
the laser . The vision system is controlled in
a similar fashion . It also tells the robot which
program to run and how, such as, “Pick a
syringe, and place in Tray Position 3 .”
A big part of the Pro-face BOS system is
its ability to take advantage of intranet and
Internet connectivity . It can connect to any
database, and, in our case, we use SQL . It’s
an easy way to create an SQL bridge with
a graphical user interface . It also allows
remote viewing of the data using a smart-
phone, tablet or PC .
On a production line, all of the scanned
data, all of the alarms, all of the failures, all
of the logins are handled by the BOS . We
pull the data from the PLC, camera, robot,
RFID unit and other sources .
The Pro-face BOS HMI also controls user
access through user name and password .
Where needed for tighter security, it can
include two-factor authentication that reads
an RFID tag or barcode added to a user ID .
DATA AND SUPPORT NEEDSFP Developments’ previous version of the
filler machine’s control hardware needed
improvements and would have been too
expensive to upgrade to provide access
to the data . Because of this, we started
from the ground up and designed a new
control system . This system is the real-
ization of Ethernet communication in the
industrial world .
We use a Schneider Electric PLC, HMI and
hardware to control and collect all of the
data . The machine includes Schneider Elec-
tric motors, with Ethernet communication,
for control and status . Any data point we
have can and is being collected .
Adding a Universal Robot and its collabora-
tive capabilities to a filler machine allows us
to design a system without guarding, which
makes the system much less expensive . FP
Developments and our customers find the
robot easy to use . Generally, onboarding a
customer’s on-site maintenance staff takes
less than a day . They can keep the robot
running, and, if they can’t, it’s all done over
Ethernet, so we can remotely connect and
correct most problems .
The customer simply needs to plug in the
Ethernet cable to the programming port
for us to support it remotely . We strongly
recommend that the programming port is
disconnected when not in use, and we do
keep the data communication and control
network physically separate from the pro-
gramming network .
David Pfleger is COO at FP Developments, a provider of
packaging and processing equipment for pharmaceuti-
cal and healthcare machinery systems . Contact him at
dpfleger@fpdevelopments .com
222 North Union Street • Bryan, Ohio 43506Ph: 800-722-2679 • Fx: 800-237-7269
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