indicus ma foi randstad employment trends survey - wave 2 - 2011

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Ma Foi Randstad Employment Trends Survey Wave 2 - 2011

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The organized sector in India created 704,800 jobs between January 2011 and June 2011 and 369,200 more jobs are expected to be created by September 2011, according to the latest findings of Ma Foi Randstad Employment Trends Survey – Wave2. The survey was conducted among 690 companies across 13 industry segments panning 8 Indian cities. The respondents included members of senior management and HR professionals who were questioned on specific areas relating to hiring plans across various timelines, manpower requirements for the current quarter vis-à-vis the last two quarters, and their views on how they see the job market to be in the year 2011. While the Indian economy is passing through a delicate phase with certain sectors looking at a bleak market in the near future, there are others who have performed well and continue to perform as per predictions made in the beginning of the year, thus reflecting buoyancy among employers. According to the survey, the Healthcare sector has remained the largest employment generator with 1, 15,000 jobs created in H1, followed by the Hospitality sector with 94,000 jobs created during the same period. The IT/ITeS sector, which witnessed a turnaround in 2010-11 by posting a double digit growth, continues to grow at the same pace and has added 91,000 jobs in H1. In the cities, New Delhi, Mumbai and Chennai continue to lead the job market job generating 1,39,700 jobs between January and June 2011, as predicted earlier this year

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Page 1: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Ma Foi Randstad

Employment Trends Survey

Wave 2 - 2011

Page 2: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

in this report...

?Indian Economy – Stable but requires renewed investment?Data and Methodology?Estimates of Employment Generation in Different Sectors

?Banking, Financial Services and Insurance?Education, Training and Consultancy?Energy?Healthcare?Hospitality?Information Technology & Information Technology Enabled Services?Manufacturing - Machinery and Equipment?Manufacturing - Non-Machinery Products?Media and Entertainment?Pharma?Real Estate and Construction?Trade including Consumer, Retail and Services?Transport, Storage and Communication

?Concluding Remarks?Appendix

?A1: Expected Increase in Employment in Different Sectors ?A2: Expected Increase in Salary across Different Sectors - Lateral Job Shift?A3: Composition of New Hires by Experience ?A4: Composition of New Hires by Functional Areas ?A5: Share of Different Hiring Sources for New Hires ?A6: City-wise Expected Employment?A7: City-wise Expected Increase in Employment and Growth Rate ?A8: City-wise Likely Increase in Salary - Lateral Job Shift?A9 : City-wise Share of Different Experience Brackets amongst New Hires ?A10: City-wise Share of Different Functional Areas amongst New Hires

The Ma Foi Randstad Employment Trends Survey (MEtS), conducted by Ma Foi Randstad, India’s No. 1 Integrated HR services company, is a study on the Indian employment trends and opportunities. Started in November 2004, MEtS was conducted once a year, till 2008. Considering the several dynamic shifts in employment, even within a year’s time, MEtS was therefore converted to a quarterly survey from 2010, to capture the changes in employment scenario in India from one quarter to another

The prime objective of this employment survey is to understand the employment trends in the organized sector on a quarterly basis. The present survey captures the employment situation in the organized sector for the first two quarters of 2011, i.e., from January to June 2011 and the likely scenario for the third quarter of the year, i.e., from July to September 2011. The study is based on a sample survey conducted for about 690 companies across different sectors of the economy mainly during the month of June 2011. The feedback was gathered from the top HR personnel or top management of the companies who could share valuable insights regarding the current and as well as next quarter scenario about employment related issues. The major focus of the survey is to estimate the changes in employment scenario across sectors and space. The other issues highlighted in the survey are changes in salary for the lateral hiring, recruitments by experience categories and hiring by different functional roles.

The report is presented in four sections. The first section (Section A) discusses the recent trends and an overall view of the Indian Economy. This section is followed by Section B that provides insights about the data and methodological aspects of the study. Section C presents a picture of the changing pattern of the employment for different sectors of the economy. A snapshot of the changing scenario for selected cities is also given in this section. The final section (Section D) concludes the study highlighting key issues.

Indian economy is passing through a critical stage. The official revised Gross Domestic Product (GDP) estimate for the year 2010-11 is now at 8.5%, which is slightly lower than the estimates provided earlier. High inflation rate reflected through the Wholesale price Index (WPI), still poses as a big threat for the economy. The hike in fuel prices effected during May-June 2011 may lead to further escalation of prices, which might prove a dampener for the economic growth sentiment. The declining Index of Industrial Production (IIP) also reflects a relatively dull growth sentiment in the economy.

According to Asian Development Bank’s (ADB) observation, combating inflation has become a complex process for the Reserve Bank of India (RBI). The year-on-year change in WPI was 9.1% in May 2011 as compared to 8.7% in April 2011. It was mostly triggered by surge in the prices of non-food items. Oil prices have also increased sharply from US$ 80 per barrel in September 2010 to US$ 114 per barrel in May 2011. Though the RBI has adopted a tight monetary policy with higher level lending rate, inflation continues to be the major concern for the government.

Agriculture sector registered a little lower growth rate in the second quarter of 2011 compared to the previous one. The Indian meteorological department has revised its forecast marginally suggesting the monsoon would be about 95% of the normal compared to its previous prediction of 98%. This is a cause for concern for the policy makers, as it has a direct impact on food inflation. However, for most of the food articles, inflation has relatively eased up during the last few months. It is expected that a near normal monsoon will steer the growth on a stronger path in the agriculture sector.

The Central Statistical Organization (CSO) data on Index on Industrial Production (IIP) shows a decline in April-May 2011 as compared to the performance during 2010-11. The IIP recorded was at 5.7% during April-May 2011 as compared to 10.8% during the corresponding period of 2010.

A use-based break-up suggests that capital goods production declined substantially during April-May 2011. This indicates sluggish investment activities in the economy. The IIP for Intermediate and consumer durables have also declined considerably during this period. However, the consumer non-durables sector has performed well and the basic goods production has also increased marginally. This industry sector is expected to perform better in the coming months of the year.

Services sector growth in terms of GDP has declined marginally during both quarter 1 and quarter 2 of the current calendar year. The share of sub-sectors - trade, hotel, transport, communication, finance, insurance, real estate and business services have declined during the first six months of 2011. However, Services sector is still dominating the growth story of the economy in the country. India’s merchandise exports have posted a robust growth rate of 45.3% during April-May 2011 in US dollar terms. India is now ranked as the 20th top merchandise exporting country in world export with a share of 1.4%. Slowdown of the economic growth has impacted performances of the capital market as well. The net FII inflows that surged up substantially during the first three quarters of the 2010-11, has declined by 79% during the last quarter of the last fiscal and a further decline to 85% was recorded during April and May of 2011. However, FDI inflow has shown significant improvement during this period, which can be considered as a positive indicator for the economy.

Private investment has become one of the key determinants of the growth performance of the Indian economy. The gross capital formation slowed down significantly to 3.7% during the fourth quarter of the last fiscal year primarily due to reduced private investment in the economy. Government should take up all possible measures to increase private investment flow into the economy. Apart from this, it is expected that by the end of the monsoon season, the rainfall will be close to the long term average, which will ensure good Kharif as well as Rabi crop production. The industry is also expected to perform better during the second half of the year. The services sector is poised to maintain the positive momentum for the rest of the months of the year.

Indian Economy

stable but requiresrenewed investment

Page 3: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

in this report...

?Indian Economy – Stable but requires renewed investment?Data and Methodology?Estimates of Employment Generation in Different Sectors

?Banking, Financial Services and Insurance?Education, Training and Consultancy?Energy?Healthcare?Hospitality?Information Technology & Information Technology Enabled Services?Manufacturing - Machinery and Equipment?Manufacturing - Non-Machinery Products?Media and Entertainment?Pharma?Real Estate and Construction?Trade including Consumer, Retail and Services?Transport, Storage and Communication

?Concluding Remarks?Appendix

?A1: Expected Increase in Employment in Different Sectors ?A2: Expected Increase in Salary across Different Sectors - Lateral Job Shift?A3: Composition of New Hires by Experience ?A4: Composition of New Hires by Functional Areas ?A5: Share of Different Hiring Sources for New Hires ?A6: City-wise Expected Employment?A7: City-wise Expected Increase in Employment and Growth Rate ?A8: City-wise Likely Increase in Salary - Lateral Job Shift?A9 : City-wise Share of Different Experience Brackets amongst New Hires ?A10: City-wise Share of Different Functional Areas amongst New Hires

The Ma Foi Randstad Employment Trends Survey (MEtS), conducted by Ma Foi Randstad, India’s No. 1 Integrated HR services company, is a study on the Indian employment trends and opportunities. Started in November 2004, MEtS was conducted once a year, till 2008. Considering the several dynamic shifts in employment, even within a year’s time, MEtS was therefore converted to a quarterly survey from 2010, to capture the changes in employment scenario in India from one quarter to another

The prime objective of this employment survey is to understand the employment trends in the organized sector on a quarterly basis. The present survey captures the employment situation in the organized sector for the first two quarters of 2011, i.e., from January to June 2011 and the likely scenario for the third quarter of the year, i.e., from July to September 2011. The study is based on a sample survey conducted for about 690 companies across different sectors of the economy mainly during the month of June 2011. The feedback was gathered from the top HR personnel or top management of the companies who could share valuable insights regarding the current and as well as next quarter scenario about employment related issues. The major focus of the survey is to estimate the changes in employment scenario across sectors and space. The other issues highlighted in the survey are changes in salary for the lateral hiring, recruitments by experience categories and hiring by different functional roles.

The report is presented in four sections. The first section (Section A) discusses the recent trends and an overall view of the Indian Economy. This section is followed by Section B that provides insights about the data and methodological aspects of the study. Section C presents a picture of the changing pattern of the employment for different sectors of the economy. A snapshot of the changing scenario for selected cities is also given in this section. The final section (Section D) concludes the study highlighting key issues.

Indian economy is passing through a critical stage. The official revised Gross Domestic Product (GDP) estimate for the year 2010-11 is now at 8.5%, which is slightly lower than the estimates provided earlier. High inflation rate reflected through the Wholesale price Index (WPI), still poses as a big threat for the economy. The hike in fuel prices effected during May-June 2011 may lead to further escalation of prices, which might prove a dampener for the economic growth sentiment. The declining Index of Industrial Production (IIP) also reflects a relatively dull growth sentiment in the economy.

According to Asian Development Bank’s (ADB) observation, combating inflation has become a complex process for the Reserve Bank of India (RBI). The year-on-year change in WPI was 9.1% in May 2011 as compared to 8.7% in April 2011. It was mostly triggered by surge in the prices of non-food items. Oil prices have also increased sharply from US$ 80 per barrel in September 2010 to US$ 114 per barrel in May 2011. Though the RBI has adopted a tight monetary policy with higher level lending rate, inflation continues to be the major concern for the government.

Agriculture sector registered a little lower growth rate in the second quarter of 2011 compared to the previous one. The Indian meteorological department has revised its forecast marginally suggesting the monsoon would be about 95% of the normal compared to its previous prediction of 98%. This is a cause for concern for the policy makers, as it has a direct impact on food inflation. However, for most of the food articles, inflation has relatively eased up during the last few months. It is expected that a near normal monsoon will steer the growth on a stronger path in the agriculture sector.

The Central Statistical Organization (CSO) data on Index on Industrial Production (IIP) shows a decline in April-May 2011 as compared to the performance during 2010-11. The IIP recorded was at 5.7% during April-May 2011 as compared to 10.8% during the corresponding period of 2010.

A use-based break-up suggests that capital goods production declined substantially during April-May 2011. This indicates sluggish investment activities in the economy. The IIP for Intermediate and consumer durables have also declined considerably during this period. However, the consumer non-durables sector has performed well and the basic goods production has also increased marginally. This industry sector is expected to perform better in the coming months of the year.

Services sector growth in terms of GDP has declined marginally during both quarter 1 and quarter 2 of the current calendar year. The share of sub-sectors - trade, hotel, transport, communication, finance, insurance, real estate and business services have declined during the first six months of 2011. However, Services sector is still dominating the growth story of the economy in the country. India’s merchandise exports have posted a robust growth rate of 45.3% during April-May 2011 in US dollar terms. India is now ranked as the 20th top merchandise exporting country in world export with a share of 1.4%. Slowdown of the economic growth has impacted performances of the capital market as well. The net FII inflows that surged up substantially during the first three quarters of the 2010-11, has declined by 79% during the last quarter of the last fiscal and a further decline to 85% was recorded during April and May of 2011. However, FDI inflow has shown significant improvement during this period, which can be considered as a positive indicator for the economy.

Private investment has become one of the key determinants of the growth performance of the Indian economy. The gross capital formation slowed down significantly to 3.7% during the fourth quarter of the last fiscal year primarily due to reduced private investment in the economy. Government should take up all possible measures to increase private investment flow into the economy. Apart from this, it is expected that by the end of the monsoon season, the rainfall will be close to the long term average, which will ensure good Kharif as well as Rabi crop production. The industry is also expected to perform better during the second half of the year. The services sector is poised to maintain the positive momentum for the rest of the months of the year.

Indian Economy

stable but requiresrenewed investment

Page 4: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Expected Employment Increase in Different Sectors

Sectors

estimates of employment generation in different sectors

Banking, Financial Services and Insurance 907,960 31,800 15,300 3.50 1.68

Education, Training and Consultancy 9,794,024 45,200 24,500 0.46 0.25

Energy 895,502 14,600 7,900 1.63 0.88

Healthcare 3,377,657 115,000 63,800 3.40 1.89

Hospitality 6,111,304 94,300 54,400 1.54 0.89

Information Technology & Information Technology Enabled Services 1,918,865 91,100 55,500 4.75 2.89

Manufacturing - Machinery and Equipment 1,134,788 29,800 14,500 2.63 1.28

Manufacturing - Non-Machinery Products 4,507,967 81,100 36,100 1.80 0.80

Media and Entertainment 1,356,296 56,700 31,300 4.18 2.31

Pharma 284,351 24,600 11,300 8.65 3.97

Real Estate and Construction 859,342 75,000 29,600 8.73 3.44

Trade including Consumer, Retail and Services 652,786 18,700 10,800 2.86 1.65

Transport, Storage and Communication 2,682,553 26,900 14,200 1.00 0.53

80,700

107,500

24,900

248,500

218,200

183,000

68,400

223,400

126,100

49,400

144,700

38,600

93,300

Employment Increase in Employment Per cent increase January - June

2011Estimated

January - June2011

Estimated

December2010

July - September2011

Expected

July - September2011

Expected

data sourcesThe study has used both primary and secondary data to arrive at different estimates. Secondary data from various sources have been used for this study. Historical data on the manufacturing sector has been culled out from various surveys of the Annual Survey of Industries (ASI) and publications of the Central Statistical Organization (CSO). Apart from these sources, the other data sources used for the study are several surveys of the National Sample Survey Organization (NSSO), Labour Statistics of India and Statistical outline of India.

The above sources have the advantage of almost universal coverage of the organized sector within their specific domains. However, data from most of these secondary sources are not up-to-date. Therefore the estimation procedure is used to address this problem, by using up-to-date figures on sectoral GDP and IIP.

Once estimates of base sector level employment were obtained, the data captured through primary survey of about 692 firms across sectors were used to arrive at estimates on different parameters. Rigorous estimation procedures were used, along with the primary survey data of the companies, to estimate parameters for the first two quarters of the year 2011 and expectations regarding the third quarter of 2011.

Sl. No. Sector No. of companies covered

1 Banking, Financial Services and Insurance 51

2 Education, Training and Consultancy 51

3 Energy 42

4 Healthcare 48

5 Hospitality 51

6 Information Technology & Information Technology Enabled Services 61

7 Manufacturing - Machinery and Equipment 71

8 Manufacturing - Non-Machinery Products 83

9 Media and Entertainment 36

10 Pharma 43

11 Real Estate and Construction 58

12 Trade including Consumer, Retail and Services 53

13 Transport, Storage and Communication 44

Coverage of Primary Survey

The sentiment is marginally dampened for a few sectors in the last few months. However, the overall employment scenario is not affected much adversely due to this. The optimism that was prevalent at the beginning of the year 2010 has now weakened marginally. Continuing inflation, surging prices of raw materials and intermediate industrial products, several political bumps remain as a cause of concern for entrepreneurs. The intra-sectoral movement of skilled workforce continued. The change in employment across sectors is given in the following table.

The employment scenario at a certain point in time is a reflection of activities at many different fronts for a considerable time period. This section has the estimated employment numbers for first two quarters of the year, as well as the expectations for the third quarter. The study also identified key economic and political issues that might have an impact on the emerging trends in employment scenario directly or indirectly.

Expected increase in Employees

2011

Page 5: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Expected Employment Increase in Different Sectors

Sectors

estimates of employment generation in different sectors

Banking, Financial Services and Insurance 907,960 31,800 15,300 3.50 1.68

Education, Training and Consultancy 9,794,024 45,200 24,500 0.46 0.25

Energy 895,502 14,600 7,900 1.63 0.88

Healthcare 3,377,657 115,000 63,800 3.40 1.89

Hospitality 6,111,304 94,300 54,400 1.54 0.89

Information Technology & Information Technology Enabled Services 1,918,865 91,100 55,500 4.75 2.89

Manufacturing - Machinery and Equipment 1,134,788 29,800 14,500 2.63 1.28

Manufacturing - Non-Machinery Products 4,507,967 81,100 36,100 1.80 0.80

Media and Entertainment 1,356,296 56,700 31,300 4.18 2.31

Pharma 284,351 24,600 11,300 8.65 3.97

Real Estate and Construction 859,342 75,000 29,600 8.73 3.44

Trade including Consumer, Retail and Services 652,786 18,700 10,800 2.86 1.65

Transport, Storage and Communication 2,682,553 26,900 14,200 1.00 0.53

80,700

107,500

24,900

248,500

218,200

183,000

68,400

223,400

126,100

49,400

144,700

38,600

93,300

Employment Increase in Employment Per cent increase January - June

2011Estimated

January - June2011

Estimated

December2010

July - September2011

Expected

July - September2011

Expected

data sourcesThe study has used both primary and secondary data to arrive at different estimates. Secondary data from various sources have been used for this study. Historical data on the manufacturing sector has been culled out from various surveys of the Annual Survey of Industries (ASI) and publications of the Central Statistical Organization (CSO). Apart from these sources, the other data sources used for the study are several surveys of the National Sample Survey Organization (NSSO), Labour Statistics of India and Statistical outline of India.

The above sources have the advantage of almost universal coverage of the organized sector within their specific domains. However, data from most of these secondary sources are not up-to-date. Therefore the estimation procedure is used to address this problem, by using up-to-date figures on sectoral GDP and IIP.

Once estimates of base sector level employment were obtained, the data captured through primary survey of about 692 firms across sectors were used to arrive at estimates on different parameters. Rigorous estimation procedures were used, along with the primary survey data of the companies, to estimate parameters for the first two quarters of the year 2011 and expectations regarding the third quarter of 2011.

Sl. No. Sector No. of companies covered

1 Banking, Financial Services and Insurance 51

2 Education, Training and Consultancy 51

3 Energy 42

4 Healthcare 48

5 Hospitality 51

6 Information Technology & Information Technology Enabled Services 61

7 Manufacturing - Machinery and Equipment 71

8 Manufacturing - Non-Machinery Products 83

9 Media and Entertainment 36

10 Pharma 43

11 Real Estate and Construction 58

12 Trade including Consumer, Retail and Services 53

13 Transport, Storage and Communication 44

Coverage of Primary Survey

The sentiment is marginally dampened for a few sectors in the last few months. However, the overall employment scenario is not affected much adversely due to this. The optimism that was prevalent at the beginning of the year 2010 has now weakened marginally. Continuing inflation, surging prices of raw materials and intermediate industrial products, several political bumps remain as a cause of concern for entrepreneurs. The intra-sectoral movement of skilled workforce continued. The change in employment across sectors is given in the following table.

The employment scenario at a certain point in time is a reflection of activities at many different fronts for a considerable time period. This section has the estimated employment numbers for first two quarters of the year, as well as the expectations for the third quarter. The study also identified key economic and political issues that might have an impact on the emerging trends in employment scenario directly or indirectly.

Expected increase in Employees

2011

Page 6: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Banking, Financial Services and Insurance

Between January and June 2011, the BFSI sector has added 31,800 jobs and is expected to add another 15,300 jobs between July and September 2011.

?

sector performance, registered a higher year-on-year growth of 18.1%during April to June 2011. This was 15.8% during January to March 2011 and was hovering around 14.5% during first 3 quarters of the fiscal 2010-11. Continuous increase in aggregate deposit is a positive indicator for the banking and financial sector. However, it is still at a substantially lower level than the pre-crisis period, during which it was around 25%.

?On the contrary, year-on-year growth of bank credit to commercial sector, which is a reflection of the intensity of the economic activities, dipped to 18% during April to June 2011. This was 27.2% and 20.6% during quarter 3 and quarter 4 of 2010-11.Substantial reduction in this indicator is a cause for concern, for the companies in the banking and financial sector. This has led to a cautious movement in the sector in terms of employment generation.

?Continuous increase in Inflation rate has also played a negative role for the sector, since the government had to revise all policy rates upwards, to combat inflation. However, the measures like interest rate hikes may not be enough to contain inflation to a moderate level and drive the economy on a faster growth pace.

?The performance of the Insurance sector was not up to the expectation, especially in last two quarters. Business was affected due to lower demand for the products. According to industry professionals, people are more inclined to buy traditional insurance products than investment products and this is affecting the profitability. The companies are mostly looking for experienced professionals to be recruited.

?Recruitment of experienced persons also reflected in relatively higher salary increase in case of lateral job shifts within the sector.

Aggregate deposits, one of the leading indicators of banking

Education, Training and Consulting

Between January and June 2011, the Education, Training and Consultancy sector has added 45,200 jobs and is expected to add another 24,500 jobs between July and September 2011.

?

contributors to the employment base of the country during the first two quarters of 2011. The sector reported a slightly higher employment generation during the third quarter of the year in comparison to the average of the first two quarters.

?Setting up of large number of private institutions for education in management, technology, medicine and other similar disciplines has resulted in increased demand for manpower in this sector.

?Rising awareness for primary education among people has boosted the growth of privately owned pre-schools. This is expected to gather further momentum, considering that the population of children between 2 to six years in the country is between 10 and 12 crores.

?A report by the National Knowledge Commission suggests that by 2020, India will require about 1500 universities and clusters of colleges to cater the growing student population. This shows that this sector will remain as one of the most important employment generating sector in the country.

?About 70% of the recruitments were within the experience bracket of less than 5 years and led by the recruitments for core activities including business development related jobs. This further reflects the growth of this sector.

?This is also one of the sectors, which has shown substantial recruitment through referrals and other sources including advertisements for recruitment.

Education sector has remained as one of the significant

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

908,000 939,800 955,100

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

9,794,000 9,839,200 9,863,700

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.9% 15.0%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

16.0% 15.0%

20.0% 25.7%

36.2% 16.3%

24.0% 30.6%

1.7% 5.9%

2.4% 5.1%

27.1% 25.7%

18.2% 17.5%

11.0%8.1%

30.9%27.1%

51.2% 42.7%

43.2% 61.1%

26.5% 31.6%

7.5%2.8%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 7: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Banking, Financial Services and Insurance

Between January and June 2011, the BFSI sector has added 31,800 jobs and is expected to add another 15,300 jobs between July and September 2011.

?

sector performance, registered a higher year-on-year growth of 18.1%during April to June 2011. This was 15.8% during January to March 2011 and was hovering around 14.5% during first 3 quarters of the fiscal 2010-11. Continuous increase in aggregate deposit is a positive indicator for the banking and financial sector. However, it is still at a substantially lower level than the pre-crisis period, during which it was around 25%.

?On the contrary, year-on-year growth of bank credit to commercial sector, which is a reflection of the intensity of the economic activities, dipped to 18% during April to June 2011. This was 27.2% and 20.6% during quarter 3 and quarter 4 of 2010-11.Substantial reduction in this indicator is a cause for concern, for the companies in the banking and financial sector. This has led to a cautious movement in the sector in terms of employment generation.

?Continuous increase in Inflation rate has also played a negative role for the sector, since the government had to revise all policy rates upwards, to combat inflation. However, the measures like interest rate hikes may not be enough to contain inflation to a moderate level and drive the economy on a faster growth pace.

?The performance of the Insurance sector was not up to the expectation, especially in last two quarters. Business was affected due to lower demand for the products. According to industry professionals, people are more inclined to buy traditional insurance products than investment products and this is affecting the profitability. The companies are mostly looking for experienced professionals to be recruited.

?Recruitment of experienced persons also reflected in relatively higher salary increase in case of lateral job shifts within the sector.

Aggregate deposits, one of the leading indicators of banking

Education, Training and Consulting

Between January and June 2011, the Education, Training and Consultancy sector has added 45,200 jobs and is expected to add another 24,500 jobs between July and September 2011.

?

contributors to the employment base of the country during the first two quarters of 2011. The sector reported a slightly higher employment generation during the third quarter of the year in comparison to the average of the first two quarters.

?Setting up of large number of private institutions for education in management, technology, medicine and other similar disciplines has resulted in increased demand for manpower in this sector.

?Rising awareness for primary education among people has boosted the growth of privately owned pre-schools. This is expected to gather further momentum, considering that the population of children between 2 to six years in the country is between 10 and 12 crores.

?A report by the National Knowledge Commission suggests that by 2020, India will require about 1500 universities and clusters of colleges to cater the growing student population. This shows that this sector will remain as one of the most important employment generating sector in the country.

?About 70% of the recruitments were within the experience bracket of less than 5 years and led by the recruitments for core activities including business development related jobs. This further reflects the growth of this sector.

?This is also one of the sectors, which has shown substantial recruitment through referrals and other sources including advertisements for recruitment.

Education sector has remained as one of the significant

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

908,000 939,800 955,100

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

9,794,000 9,839,200 9,863,700

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.9% 15.0%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

16.0% 15.0%

20.0% 25.7%

36.2% 16.3%

24.0% 30.6%

1.7% 5.9%

2.4% 5.1%

27.1% 25.7%

18.2% 17.5%

11.0%8.1%

30.9%27.1%

51.2% 42.7%

43.2% 61.1%

26.5% 31.6%

7.5%2.8%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 8: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Energy

Between January and June 2011, the Energy sector has added 14,600 jobs and is expected to add another 7,900 jobs between July and September 2011.

?

of 2010 and has remained almost stable between January and June 2011. This momentum is expected to continue during the third quarter of the year too.

?The IIP for electricity has grown steadily from the third quarter of 2010 and has posted an impressive 10.3% year-on-year growth during May 2011.

?Indian government has set a modest target of adding approximately 78,000 MW of installed generation capacity by 2012, which suggests that during the coming months this sector would be adding substantial number of jobs and contributing positively for the economy.

?The Government of India, under its programme of Jawaharlal Nehru Solar Mission, plans to generate 1,000 MW of power from solar energy by 2013. Upto 20,000 MW grid-based solar powers and 2,000 MW of off-grid solar power is also expected to be generated by the end of the final phase of the mission in 2020. Implementation of these schemes will result in generating substantial number of jobs.

?A large part of the employment generation in this sector is characterized by the increase in contractual and outsourced manpower.

?A large proportion of the manpower recruited during this period is for production and other core functions.

?During the first six months of 2011, major recruitments were in the group of experienced manpower. The recruitment of the lesser experienced professionals was mostly for the administration, accounts, front office related functions.

Energy sector gained gradual momentum during the last quarter

Healthcare

Between January and June 2011, the Healthcare sector has added 115,000 jobs and is expected to add another 63,800 jobs between July and September 2011.

?

employment providing sectors in the country and more than 16% of the total estimated employment in the country was contributed by this sector. The sector is poised to contribute the largest employment share in the next couple of quarters also.

?A report by Investment Commission of India suggests that the healthcare sector has experienced a growth of more than 12% per annum in the last 4 years and this is driven by factors such as rising income levels of Indian households, increasing penetration of health insurance, phenomenal increase in incidence of lifestyle-related diseases as well as enhanced healthcare awareness amongst substantial proportion of population in urban India.

?Indian healthcare sector, presently a US$ 36 billion industry, is expected to grow upto US$ 280 billion by 2022.

?There is a boom in the diagnostic industries along with the in-growth in hospital infrastructure in the country. New investors including the MNCs are playing a key role in increasing the employment base in the sector, through expanding their presence in Tier I and Tier II cities.

?Many companies have started providing healthcare benefits to their employees and this is one contributing factor for the increase in demand for health services significantly.

?New hiring involves both blue and white collar workers in the healthcare sector. Apart from the core activities related to medical treatments, substantial hiring has taken place in functional areas of administration/accounts etc. as well as customer services.

Healthcare sector has remained as one of the leading composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

895,500 910,100 918,000

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

3,377,700 3,492,700 3,556,500

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

16.5% 16.3%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

17.7% 17.9%

38.3% 30.8%

16.0% 40.6%

27.9% 36.8%

3.2% 2.9%

5.8% 5.1%

15.8% 29.7%

17.6% 20.6%

13.3%15.8%

27.0%20.6%

42.7% 36.6%

60.6% 33.6%

24.6% 20.6%

7.1%

6.1%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 9: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Energy

Between January and June 2011, the Energy sector has added 14,600 jobs and is expected to add another 7,900 jobs between July and September 2011.

?

of 2010 and has remained almost stable between January and June 2011. This momentum is expected to continue during the third quarter of the year too.

?The IIP for electricity has grown steadily from the third quarter of 2010 and has posted an impressive 10.3% year-on-year growth during May 2011.

?Indian government has set a modest target of adding approximately 78,000 MW of installed generation capacity by 2012, which suggests that during the coming months this sector would be adding substantial number of jobs and contributing positively for the economy.

?The Government of India, under its programme of Jawaharlal Nehru Solar Mission, plans to generate 1,000 MW of power from solar energy by 2013. Upto 20,000 MW grid-based solar powers and 2,000 MW of off-grid solar power is also expected to be generated by the end of the final phase of the mission in 2020. Implementation of these schemes will result in generating substantial number of jobs.

?A large part of the employment generation in this sector is characterized by the increase in contractual and outsourced manpower.

?A large proportion of the manpower recruited during this period is for production and other core functions.

?During the first six months of 2011, major recruitments were in the group of experienced manpower. The recruitment of the lesser experienced professionals was mostly for the administration, accounts, front office related functions.

Energy sector gained gradual momentum during the last quarter

Healthcare

Between January and June 2011, the Healthcare sector has added 115,000 jobs and is expected to add another 63,800 jobs between July and September 2011.

?

employment providing sectors in the country and more than 16% of the total estimated employment in the country was contributed by this sector. The sector is poised to contribute the largest employment share in the next couple of quarters also.

?A report by Investment Commission of India suggests that the healthcare sector has experienced a growth of more than 12% per annum in the last 4 years and this is driven by factors such as rising income levels of Indian households, increasing penetration of health insurance, phenomenal increase in incidence of lifestyle-related diseases as well as enhanced healthcare awareness amongst substantial proportion of population in urban India.

?Indian healthcare sector, presently a US$ 36 billion industry, is expected to grow upto US$ 280 billion by 2022.

?There is a boom in the diagnostic industries along with the in-growth in hospital infrastructure in the country. New investors including the MNCs are playing a key role in increasing the employment base in the sector, through expanding their presence in Tier I and Tier II cities.

?Many companies have started providing healthcare benefits to their employees and this is one contributing factor for the increase in demand for health services significantly.

?New hiring involves both blue and white collar workers in the healthcare sector. Apart from the core activities related to medical treatments, substantial hiring has taken place in functional areas of administration/accounts etc. as well as customer services.

Healthcare sector has remained as one of the leading composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

895,500 910,100 918,000

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

3,377,700 3,492,700 3,556,500

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

16.5% 16.3%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

17.7% 17.9%

38.3% 30.8%

16.0% 40.6%

27.9% 36.8%

3.2% 2.9%

5.8% 5.1%

15.8% 29.7%

17.6% 20.6%

13.3%15.8%

27.0%20.6%

42.7% 36.6%

60.6% 33.6%

24.6% 20.6%

7.1%

6.1%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 10: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Hospitality

Between January and June 2011, the Hospitality sector has added 94,300 jobs and is expected to add another 54,400 jobs between July and September 2011.

?

generation during the first two quarters of 2011, contributing more than 13% of the total employment generation in the country.

?This is one of the booming sectors, which has been boosted by increase in tourism activities, both domestic and international. The foreign tourist arrivals have grown significantly since last quarters of fiscal year 2010-11. The year on year growth on foreign tourist arrivals were 8.2%, 11.1% during the third and fourth quarters of 2010-11 and 10.6% during April-May 2011-12.

?The total air passenger traffic, including domestic and international, was 26.99 million during April –May of the current year which reflects a growth rate of 14.0%. The share of travel sector in India’s services exports has gone up to 12.7% during the first quarter of 2011 from 11.5% in last quarter of the 2010 recording a growth of 32.8%.

?Launch of international brands in the Indian hospitality market is another reason that has helped this sector to maintain the buoyant sentiment.

?In the last two quarters, most opportunities were for experienced persons, which shows a strong intra-industry mobility.

Hospitality sector was the second largest in terms of employment

IT & ITeSInformation Technology and

Information Technology Enabled Services

Between January and June 2011, the Information Technology & Information Technology Enabled Services sector has added 91,100 jobs and is expected to add another 55,500 jobs between July and September 2011.

?

sector has remained a major employment provider during the first two quarters of 2011. The responses from the companies also suggest that the sector will keep growing in 2011.

?IT&ITeS sector in India has witnessed a turnaround in 2010-11 by posting a double-digit growth and continues at the same pace. This is largely due to the renewed investments by the global companies across verticals such as IT infrastructure, software and back office services.

?Foreign Direct Investment inflow in this sector has increased by 8.0% (in US$ terms) and the share of the sector during April 2011 was 3.1% (in US$ terms), which was higher than that in sectors like telecommunication and housing & real estate sectors.

?The share of software services in India’s services exports increased to 47.9%during first quarter of 2011 compared to 40.7% during last quarter of 2010. The growth rate of the same was 19% during first quarter of 2011.

?The new hires in the first two quarters were a mix of experienced and relatively non-experienced manpower. More than 50% of the recruitment was for the core functions while the same for customer services was also higher than 40%.

?Composition of hiring sources shows the usage of good mix of various channels.

?Though the industry is generating substantial employment, experts suggest a cautious optimism for 2011. This is due to the slow recovery of the US economy and also due to the economic uncertainty in Europe.

As expected in the last quarterly employment survey, IT & ITeS

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

6,111,300 6,205,600 6,260,000

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

1,918,900 2,010,000 2,065,500

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.3% 15.1%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

17.9% 18.2%

40.4% 35.3%

42.9% 42.5%

11.6% 14.5%

1.6% 3.8%

3.3% 0.8%

26.7% 20.8%

23.5%

4.4%

15.5%18.4%

27.4%33.0%

31.3% 40.1%

30.3% 52.3%

38.0%

25.7%

5.6%

8.6%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 11: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Hospitality

Between January and June 2011, the Hospitality sector has added 94,300 jobs and is expected to add another 54,400 jobs between July and September 2011.

?

generation during the first two quarters of 2011, contributing more than 13% of the total employment generation in the country.

?This is one of the booming sectors, which has been boosted by increase in tourism activities, both domestic and international. The foreign tourist arrivals have grown significantly since last quarters of fiscal year 2010-11. The year on year growth on foreign tourist arrivals were 8.2%, 11.1% during the third and fourth quarters of 2010-11 and 10.6% during April-May 2011-12.

?The total air passenger traffic, including domestic and international, was 26.99 million during April –May of the current year which reflects a growth rate of 14.0%. The share of travel sector in India’s services exports has gone up to 12.7% during the first quarter of 2011 from 11.5% in last quarter of the 2010 recording a growth of 32.8%.

?Launch of international brands in the Indian hospitality market is another reason that has helped this sector to maintain the buoyant sentiment.

?In the last two quarters, most opportunities were for experienced persons, which shows a strong intra-industry mobility.

Hospitality sector was the second largest in terms of employment

IT & ITeSInformation Technology and

Information Technology Enabled Services

Between January and June 2011, the Information Technology & Information Technology Enabled Services sector has added 91,100 jobs and is expected to add another 55,500 jobs between July and September 2011.

?

sector has remained a major employment provider during the first two quarters of 2011. The responses from the companies also suggest that the sector will keep growing in 2011.

?IT&ITeS sector in India has witnessed a turnaround in 2010-11 by posting a double-digit growth and continues at the same pace. This is largely due to the renewed investments by the global companies across verticals such as IT infrastructure, software and back office services.

?Foreign Direct Investment inflow in this sector has increased by 8.0% (in US$ terms) and the share of the sector during April 2011 was 3.1% (in US$ terms), which was higher than that in sectors like telecommunication and housing & real estate sectors.

?The share of software services in India’s services exports increased to 47.9%during first quarter of 2011 compared to 40.7% during last quarter of 2010. The growth rate of the same was 19% during first quarter of 2011.

?The new hires in the first two quarters were a mix of experienced and relatively non-experienced manpower. More than 50% of the recruitment was for the core functions while the same for customer services was also higher than 40%.

?Composition of hiring sources shows the usage of good mix of various channels.

?Though the industry is generating substantial employment, experts suggest a cautious optimism for 2011. This is due to the slow recovery of the US economy and also due to the economic uncertainty in Europe.

As expected in the last quarterly employment survey, IT & ITeS

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

6,111,300 6,205,600 6,260,000

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

1,918,900 2,010,000 2,065,500

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.3% 15.1%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

17.9% 18.2%

40.4% 35.3%

42.9% 42.5%

11.6% 14.5%

1.6% 3.8%

3.3% 0.8%

26.7% 20.8%

23.5%

4.4%

15.5%18.4%

27.4%33.0%

31.3% 40.1%

30.3% 52.3%

38.0%

25.7%

5.6%

8.6%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 12: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

ManufacturingMachineries and Equipment

Between January and June 2011, the Manufacturing - Machinery and Equipment sector has added 29,800 jobs and is expected to add another 14,500 jobs between July and September 2011.

?

to 6.0% during April-May 2011-12 compared to 25.2% in the same period of the year 2010-11, which reflects the reducing investment in the economy.

?The latest IIP at the sub-sector level shows that the motor vehicles, trailers & semi-trailers, other transport equipment, office, accounting & computing machineries are the important ones.

?Amongst the sub-sectors that performed poorly, electrical machinery & apparatus and machinery and equipment (not elsewhere classified) recorded negative output growth of -1.6% and -2.8% respectively.

?Sub-sector like Radio, TV and Communication Equipment & Apparatus have recorded an output growth of only 1.4% year-on-year when compared to 12.8% during 2010-11.

?Though in general it is expected that manufacturing will perform better during the second half of the year, the mood of the industry was not buoyant, which is clearly reflected through a marginally lower expected employment generation during July to September 2011 and lower expected salary hikes, as reported by the sector players who were covered in the survey.

The growth in the manufacturing sector has dipped substantially

ManufacturingNon-machinery Manufacturing

Between January and June 2011, the Manufacturing - Non-Machinery Products sector has added 81,100 jobs and is expected to add another 36,100 jobs between July and September 2011.

?

lower than the expectations suggested by the sector players during the last survey. The expectation for the next quarter is also in similar lines.

?Intermediate goods and consumer goods have suffered a setback during the initial months of 2011, as per use-based classification. The output of Consumer Durables declined to 4.5% during April-May 2011, when compared to 19.0% during the same period of 2010-11. Intermediate goods also declined to 2.7% in April-May 2011, from 11.8% during the same period of the last fiscal.

?Amongst the sub-sectors, the worst affected were Textile (-5.0%), Wood and Wood products (-10.6%), Rubber and Plastic products (-3.6%), Other Non-metallic Minerals (-0.7%) and Furniture (-4.7%). Negative IIP growth recorded by all these sectors during April-May2011 explains the lower level of employment generation in the sector.

?However, some of the sub-sectors have performed well to maintain the momentum of employment, which has in-turn helped the sector not to allow drastic fall in employment generation.

?However, a reduction in demand coupled with high input prices due to continuing high inflation, has led to dampening of momentum, which is reflected in lower employment generation and lower expected salary hike for lateral job changes in the sector.

Employment generation by non-machinery manufacturing was

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

1,134,800 1,164,600 1,179,100

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

4,508,000 4,589,100 4,625,300

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

14.6% 14.0%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.0% 14.3%

28.0%

36.5%

10.1%10.4%

18.8% 32.3%

7.3% 4.7%

1.8% 2.8%

14.5%15.9%

15.1%

12.9%

8.3%5.2%

34.9%

25.3%

50.1% 42.9%

73.5% 73.9%

32.0%

32.6%

5.9%

4.7%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 13: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

ManufacturingMachineries and Equipment

Between January and June 2011, the Manufacturing - Machinery and Equipment sector has added 29,800 jobs and is expected to add another 14,500 jobs between July and September 2011.

?

to 6.0% during April-May 2011-12 compared to 25.2% in the same period of the year 2010-11, which reflects the reducing investment in the economy.

?The latest IIP at the sub-sector level shows that the motor vehicles, trailers & semi-trailers, other transport equipment, office, accounting & computing machineries are the important ones.

?Amongst the sub-sectors that performed poorly, electrical machinery & apparatus and machinery and equipment (not elsewhere classified) recorded negative output growth of -1.6% and -2.8% respectively.

?Sub-sector like Radio, TV and Communication Equipment & Apparatus have recorded an output growth of only 1.4% year-on-year when compared to 12.8% during 2010-11.

?Though in general it is expected that manufacturing will perform better during the second half of the year, the mood of the industry was not buoyant, which is clearly reflected through a marginally lower expected employment generation during July to September 2011 and lower expected salary hikes, as reported by the sector players who were covered in the survey.

The growth in the manufacturing sector has dipped substantially

ManufacturingNon-machinery Manufacturing

Between January and June 2011, the Manufacturing - Non-Machinery Products sector has added 81,100 jobs and is expected to add another 36,100 jobs between July and September 2011.

?

lower than the expectations suggested by the sector players during the last survey. The expectation for the next quarter is also in similar lines.

?Intermediate goods and consumer goods have suffered a setback during the initial months of 2011, as per use-based classification. The output of Consumer Durables declined to 4.5% during April-May 2011, when compared to 19.0% during the same period of 2010-11. Intermediate goods also declined to 2.7% in April-May 2011, from 11.8% during the same period of the last fiscal.

?Amongst the sub-sectors, the worst affected were Textile (-5.0%), Wood and Wood products (-10.6%), Rubber and Plastic products (-3.6%), Other Non-metallic Minerals (-0.7%) and Furniture (-4.7%). Negative IIP growth recorded by all these sectors during April-May2011 explains the lower level of employment generation in the sector.

?However, some of the sub-sectors have performed well to maintain the momentum of employment, which has in-turn helped the sector not to allow drastic fall in employment generation.

?However, a reduction in demand coupled with high input prices due to continuing high inflation, has led to dampening of momentum, which is reflected in lower employment generation and lower expected salary hike for lateral job changes in the sector.

Employment generation by non-machinery manufacturing was

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

1,134,800 1,164,600 1,179,100

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

4,508,000 4,589,100 4,625,300

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

14.6% 14.0%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.0% 14.3%

28.0%

36.5%

10.1%10.4%

18.8% 32.3%

7.3% 4.7%

1.8% 2.8%

14.5%15.9%

15.1%

12.9%

8.3%5.2%

34.9%

25.3%

50.1% 42.9%

73.5% 73.9%

32.0%

32.6%

5.9%

4.7%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 14: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Media and Entertainment

Between January and June 2011, the Media and Entertainment sector has added 31,800 jobs and is expected to add another 15,300 jobs between July and September 2011.

?

during the first two quarters of 2011. According to the sector players, the sector is expected to perform better during the 3rd quarter of the year. According to the latest FICCI-KPMG report, the industry is expected to grow by 13% during the year 2011.

?The DTH subscriber base has reached 28 million during end of 2010. The advertising industry played an important role in the growth of the television industry and the advertising spends grew by 17% to Rs. 266 billion. This accounted for 41% of overall spend in media and entertainment sector.

?Radio segment has also grown quickly and with increase in scale and expected changes in regulation, the segment is further expected to grow at 20% per annum.

?Large number of production houses catering to film, television, advertisement industries are an important source of employment generation in the media and entertainment sector.

?More than 55% of hiring in last two quarters have taken place mainly through referrals, which is a unique characteristic of this sector.

Media and entertainment sector has performed moderately

Pharma

Between January and June 2011, the Pharma sector has added 24,600 jobs and is expected to add another 11,300 jobs between July and September 2011.

?

per the predictions in the last survey. It is expected to grow in same rate also during the third quarter.

?The IIP of the Chemical and Chemical Products sector, of which Pharma is one of the most important components, has grown by 5.7% during April-May 2011.

?The performance of the Indian Pharma Industry remained exceptionally well and the industry has reached a level of Rs. 1,17,000 crore in 2010.

?Industry experts suggest, that almost a third of total R&D investment by the global Pharma industry,which is estimated at US$ 40-50 billion, could be made in India over the next 10 years.

?Contract Research in India is growing at an annual rate of around 20% to 25%. Clinical trials represent 65% of this market and new drug discovery makes up the remaining 35%.

?Several global companies are also tying up with leading Indian research institutes like IICT, Hyderabad, ICMR, Indian Institute of Sciences, Bangalore and National Chemical Laboratories, Pune. Apart from that, some Pharma MNCs are also utilising India’s potential drug discovery base, through opening independent R&D labs in India or partnering with independent Indian drugs discovery services companies and research institutes. These initiatives play a positive role in employment generation by the industry.

?Most of the new hires were recruited for the core activities and were generally from relatively higher experience brackets.

Pharma sector has performed well during January and June, as composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

1,356,300 1,413,000 1,444,300

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

284,400 309,000 320,300

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

17.5% 17.6%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.2% 15.0%

43.1%

47.1%

26.8% 12.6%

14.7% 26.2%

0.4% 2.2%

4.2% 4.5%

24.8%17.0%

21.1%

11.9%

5.9%11.0%

20.8%

34.2%

31.6%33.7%

47.9% 71.0%

56.0%

22.2%

3.5%

6.5%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 15: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Media and Entertainment

Between January and June 2011, the Media and Entertainment sector has added 31,800 jobs and is expected to add another 15,300 jobs between July and September 2011.

?

during the first two quarters of 2011. According to the sector players, the sector is expected to perform better during the 3rd quarter of the year. According to the latest FICCI-KPMG report, the industry is expected to grow by 13% during the year 2011.

?The DTH subscriber base has reached 28 million during end of 2010. The advertising industry played an important role in the growth of the television industry and the advertising spends grew by 17% to Rs. 266 billion. This accounted for 41% of overall spend in media and entertainment sector.

?Radio segment has also grown quickly and with increase in scale and expected changes in regulation, the segment is further expected to grow at 20% per annum.

?Large number of production houses catering to film, television, advertisement industries are an important source of employment generation in the media and entertainment sector.

?More than 55% of hiring in last two quarters have taken place mainly through referrals, which is a unique characteristic of this sector.

Media and entertainment sector has performed moderately

Pharma

Between January and June 2011, the Pharma sector has added 24,600 jobs and is expected to add another 11,300 jobs between July and September 2011.

?

per the predictions in the last survey. It is expected to grow in same rate also during the third quarter.

?The IIP of the Chemical and Chemical Products sector, of which Pharma is one of the most important components, has grown by 5.7% during April-May 2011.

?The performance of the Indian Pharma Industry remained exceptionally well and the industry has reached a level of Rs. 1,17,000 crore in 2010.

?Industry experts suggest, that almost a third of total R&D investment by the global Pharma industry,which is estimated at US$ 40-50 billion, could be made in India over the next 10 years.

?Contract Research in India is growing at an annual rate of around 20% to 25%. Clinical trials represent 65% of this market and new drug discovery makes up the remaining 35%.

?Several global companies are also tying up with leading Indian research institutes like IICT, Hyderabad, ICMR, Indian Institute of Sciences, Bangalore and National Chemical Laboratories, Pune. Apart from that, some Pharma MNCs are also utilising India’s potential drug discovery base, through opening independent R&D labs in India or partnering with independent Indian drugs discovery services companies and research institutes. These initiatives play a positive role in employment generation by the industry.

?Most of the new hires were recruited for the core activities and were generally from relatively higher experience brackets.

Pharma sector has performed well during January and June, as composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

1,356,300 1,413,000 1,444,300

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

284,400 309,000 320,300

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

17.5% 17.6%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.2% 15.0%

43.1%

47.1%

26.8% 12.6%

14.7% 26.2%

0.4% 2.2%

4.2% 4.5%

24.8%17.0%

21.1%

11.9%

5.9%11.0%

20.8%

34.2%

31.6%33.7%

47.9% 71.0%

56.0%

22.2%

3.5%

6.5%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 16: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Real Estate and Construction

Between January and June 2011, the Real Estate and Construction sector has added 75,000 jobs and is expected to add another 29,600 jobs between July and September 2011.

?

growth momentum during the first two quarters as suggested in the last survey. The next quarter performance is expected to be slightly lower than the first two quarters of 2011.

?Major factors impeding the high growth path of the real estate market are inflation and increase in lending rates by the government. This has caused a higher cost of credit, both for the Developers as well as Buyers. The easing up of inflation during the latter part of the year may help in increasing the demand in the market.

?However, the Construction sector remained buoyant during the first half of 2011. The year-on-year GDP growth of construction sector was at 8.2%. The share of construction sector in the country’s Services GDP, remain almost at the same level posting a share of 11.9% during first three months of the year.

?The recent controversy regarding the land acquisition deals in the Delhi-NCR region has hit the real estate market. However, industry expects that this would be resolved soon and the booming market will continue in the coming months.

?The investment in the Construction sector, led by real estate and infrastructure development, is expected to continue in future and this sector will continue as one of the largest employment generating sector in the country in the coming years.

This sector has performed in the expected line of moderate

Trade including Consumer Retail Services

Between January and June 2011, the Trade including Consumer, Retail and Services sector has added 18,700 jobs and is expected to add another 10,800 jobs between July and September 2011.

?

the first two quarters of 2011. The industry professionals expect a similar growth path to continue in the third quarter also.

?The growth in the sector is mainly driven by the significant activities on the international front. International trade, both export and import, have increased substantially during the first two quarters.

?The global GDP posted an impressive growth of 5.1% in 2010 and is expected to grow at 4.3% in 2011. India’s merchandise export has grown by 37.5% in 2010-11, and the growth during April-May 2011 was at 45.3% (in US$ terms). The categories that performed well in export market were plastic and linoleum products, metal manufactures, transport equipment, iron and steel, textile products and petroleum products.

?Import growth was at 21.6% in 2010-11 and at 33.3% during April-May 2011. The major products imported were metallic ores, capital goods and gems & jewelleries.

?Continuous high inflation rate and increase in petroleum prices are a concern for the sector. However, the industry reported a stable demand in the domestic retail market, which reflects, that the inflation and price factor did not make much dent in the retail market.

?The industry is expecting a higher demand in the next quarter, due to peak festival season and decline in the inflation of food articles.

?Investment by the existing and the new companies in formal retail format and the fierce competition among players, is also working as one of the major factors behind the increasing employment opportunities in the sector.

A stable growth momentum was experienced in the sector during

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

859,300 934,300 963,900

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

652,800 671,500 682,300

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

14.9% 14.1%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

16.5% 16.4%

49.2%

33.2%

7.3% 10.4%

24.9% 20.9%

1.5% 0.5%

3.4% 1.7%

10.7%

25.0%

11.5%19.1%

6.5% 11.5%

33.9%26.3%

38.6%41.3%

77.8% 68.8%

30.4%

37.6%

4.3%

3.0%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 17: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Real Estate and Construction

Between January and June 2011, the Real Estate and Construction sector has added 75,000 jobs and is expected to add another 29,600 jobs between July and September 2011.

?

growth momentum during the first two quarters as suggested in the last survey. The next quarter performance is expected to be slightly lower than the first two quarters of 2011.

?Major factors impeding the high growth path of the real estate market are inflation and increase in lending rates by the government. This has caused a higher cost of credit, both for the Developers as well as Buyers. The easing up of inflation during the latter part of the year may help in increasing the demand in the market.

?However, the Construction sector remained buoyant during the first half of 2011. The year-on-year GDP growth of construction sector was at 8.2%. The share of construction sector in the country’s Services GDP, remain almost at the same level posting a share of 11.9% during first three months of the year.

?The recent controversy regarding the land acquisition deals in the Delhi-NCR region has hit the real estate market. However, industry expects that this would be resolved soon and the booming market will continue in the coming months.

?The investment in the Construction sector, led by real estate and infrastructure development, is expected to continue in future and this sector will continue as one of the largest employment generating sector in the country in the coming years.

This sector has performed in the expected line of moderate

Trade including Consumer Retail Services

Between January and June 2011, the Trade including Consumer, Retail and Services sector has added 18,700 jobs and is expected to add another 10,800 jobs between July and September 2011.

?

the first two quarters of 2011. The industry professionals expect a similar growth path to continue in the third quarter also.

?The growth in the sector is mainly driven by the significant activities on the international front. International trade, both export and import, have increased substantially during the first two quarters.

?The global GDP posted an impressive growth of 5.1% in 2010 and is expected to grow at 4.3% in 2011. India’s merchandise export has grown by 37.5% in 2010-11, and the growth during April-May 2011 was at 45.3% (in US$ terms). The categories that performed well in export market were plastic and linoleum products, metal manufactures, transport equipment, iron and steel, textile products and petroleum products.

?Import growth was at 21.6% in 2010-11 and at 33.3% during April-May 2011. The major products imported were metallic ores, capital goods and gems & jewelleries.

?Continuous high inflation rate and increase in petroleum prices are a concern for the sector. However, the industry reported a stable demand in the domestic retail market, which reflects, that the inflation and price factor did not make much dent in the retail market.

?The industry is expecting a higher demand in the next quarter, due to peak festival season and decline in the inflation of food articles.

?Investment by the existing and the new companies in formal retail format and the fierce competition among players, is also working as one of the major factors behind the increasing employment opportunities in the sector.

A stable growth momentum was experienced in the sector during

composition of new hires

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

859,300 934,300 963,900

Estimated Employment Estimated Employment Estimated Employment

December 2010 June 2011 September 2011

652,800 671,500 682,300

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

14.9% 14.1%

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

16.5% 16.4%

49.2%

33.2%

7.3% 10.4%

24.9% 20.9%

1.5% 0.5%

3.4% 1.7%

10.7%

25.0%

11.5%19.1%

6.5% 11.5%

33.9%26.3%

38.6%41.3%

77.8% 68.8%

30.4%

37.6%

4.3%

3.0%

by Experience by Experience

by Function by Function

by Hiring Sources by Hiring Sources

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

Page 18: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Ahmedabad

About 5,100 new jobs are expected to be generated in Ahmedabad during first three quarters of 2011. The employment growth is spread equally across the quarters. The sectors that were major contributors in terms of employment generation are IT&ITES, Pharma, Trading including CRS and Energy.

Bangalore

The momentum of employment growth continued during the first twoand is spread across the coming quarters. About 5,000 new jobs are expected to be added in the coming quarter. The major contributors to employment base were BFSI, Education, Training and Consulting, IT&ITES and Media & Entertainment.

Chennai

Hiring was slightly lower than during the first two quarters of 2011. However, the industries are expecting the next quarter to be marginally better than the previous two quarters. Around 16,900 jobs are expected to be added in the coming quarter. The sectors that contributed significantly to the employment base were BFSI, IT&ITES, Energy, Healthcare and Real Estate & Construction.

Delhi & NCR

Hiring was buoyant in Delhi & NCR region during the first two quarters of 2011. Similar momentum is expected in the next quarter too. Although most of the sectors have contributed to the employment generation in the region, the major ones amongst those were IT & ITES, Energy, Manufacturing of Machinery and Equipment, Real Estate & Construction, Education, Training & Consulting. Around 27,900 jobs are expected to be added between July and September 2011.

Hyderabad

Hyderabad has experienced a marginally lower growth than expectataions. similar levels of growth is expected in the next quarter too. About 3,500 jobs are expected to be added between July and spetember this year. The key contributors to the employment generation were BFSI, IT & ITES, Pharma, Healthcare and Hospitality, Energy & Infrastructure.

Kolkata

Hiring activities were slow (11,700 jobs) during the first two quarters of the year and the industries have not reported any changes for the next quarter. Around 5,600 news jobs are expected to be created between July and Septemeber 2011. The leading sectors in terms of employment generation were IT & ITES, Trade including CRS, Transportation, Storage & Communication, Energy and Manufacturing of Machinery and Equipment.

Mumbai

Mumbai experienced a high growth momentum (53,100 new jobs) during the first two quarters of 2011, though slightly lower than what was predicted in our earlier survey in March 2011. However, the industries expect a higher level of activity during the next quarter and the city is expected to add 32,300 new jobs between July and September 2011.Though most of sectors have contributed significantly to the employment base, the prime contributing sectors during the first two quarters were BFSI, IT & ITES, Energy and Hospitality.

Pune

The positive hiring activities (6,100 new jobs) continued in Pune during the first phase of 2011. The employment generation was almost in similar lines to the March 2011 estimation and is expected to follow similar trend in the coming quarter. About 3,300 new jobs are expected to be added in the coming quarter. Most of the sectors contributed to the generation of employment base and the significant ones amongst those were BFSI, Media & Entertainment, Non-machinery Manufacturing, Energy and Transport, Storage and Communication.

city-wise employment outlookTransport, Storage and Communication

Between January and June 2011, the Transport, Storage and Communication sector has added 26,900 jobs and is expected to add another 14,200 jobs between July and September 2011.

?

component, which showed continuous strong performance over the quarters. However, the addition of fixed and wireless connections have declined by 13% during April-May 2011.

?It is expected that with 3G services in place and increasing demand for mobile telephone and broadband services, communication sector will remain a star performer in the coming months.

?Increase in travel, growth in railway freight traffic and production of commercial vehicles are boosting the growth in the sector.

?Port sector is experiencing slower growth. This is largely due to the ban of iron ore export. The iron ore cargo handled declined to 87.3 million tonnes in 2010-11 when compared to 100 million tonnes in 2009-10.

?Dampened industrial activities, coupled with steep hike in petroleum prices, played adverse role in employment generation by the sector. These factors are affecting profitability of the companies, resulting in lower level of recruitment among companies. The recent decline in truck rentals has affected the volume growth. The sector players are cautious about the future outlook.

Communication sector remained as the most impressive sub-

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

2,682,553 2,709,550 2,723,700

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.2% 14.1%

27.7%

16.9%

23.0%

5.9%

2.5%

19.0%

26.0%

7.5%

24.1%

47.3%

54.7%

39.4%

5.5%

by Experience

by Function

by Hiring Sources

100000

90000

80000

70000

60000

50000

40000

30000

20000

10000

0

January - June 2011 July - September 2011

Mumbai Delhi & NCR Chennai Kolkata Bangalore Hyderabad Pune Ahmedabad

53100 55800 30800 11700 10800 7200 6100 3400

32300 27900

16900

56005000

3500 33001700

Note: Employment numbers are given as round figures

8540083700

47700

17300 15800

10700 94005100

Ahmedabad Bangalore Chennai Delhi & NCR Hyderabad Kolkata Mumbai Pune

46,500 121,600 372,300 586,400 89,300 170,700 655,300 66,600

Estimated Employment December 2010

Page 19: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Ahmedabad

About 5,100 new jobs are expected to be generated in Ahmedabad during first three quarters of 2011. The employment growth is spread equally across the quarters. The sectors that were major contributors in terms of employment generation are IT&ITES, Pharma, Trading including CRS and Energy.

Bangalore

The momentum of employment growth continued during the first twoand is spread across the coming quarters. About 5,000 new jobs are expected to be added in the coming quarter. The major contributors to employment base were BFSI, Education, Training and Consulting, IT&ITES and Media & Entertainment.

Chennai

Hiring was slightly lower than during the first two quarters of 2011. However, the industries are expecting the next quarter to be marginally better than the previous two quarters. Around 16,900 jobs are expected to be added in the coming quarter. The sectors that contributed significantly to the employment base were BFSI, IT&ITES, Energy, Healthcare and Real Estate & Construction.

Delhi & NCR

Hiring was buoyant in Delhi & NCR region during the first two quarters of 2011. Similar momentum is expected in the next quarter too. Although most of the sectors have contributed to the employment generation in the region, the major ones amongst those were IT & ITES, Energy, Manufacturing of Machinery and Equipment, Real Estate & Construction, Education, Training & Consulting. Around 27,900 jobs are expected to be added between July and September 2011.

Hyderabad

Hyderabad has experienced a marginally lower growth than expectataions. similar levels of growth is expected in the next quarter too. About 3,500 jobs are expected to be added between July and spetember this year. The key contributors to the employment generation were BFSI, IT & ITES, Pharma, Healthcare and Hospitality, Energy & Infrastructure.

Kolkata

Hiring activities were slow (11,700 jobs) during the first two quarters of the year and the industries have not reported any changes for the next quarter. Around 5,600 news jobs are expected to be created between July and Septemeber 2011. The leading sectors in terms of employment generation were IT & ITES, Trade including CRS, Transportation, Storage & Communication, Energy and Manufacturing of Machinery and Equipment.

Mumbai

Mumbai experienced a high growth momentum (53,100 new jobs) during the first two quarters of 2011, though slightly lower than what was predicted in our earlier survey in March 2011. However, the industries expect a higher level of activity during the next quarter and the city is expected to add 32,300 new jobs between July and September 2011.Though most of sectors have contributed significantly to the employment base, the prime contributing sectors during the first two quarters were BFSI, IT & ITES, Energy and Hospitality.

Pune

The positive hiring activities (6,100 new jobs) continued in Pune during the first phase of 2011. The employment generation was almost in similar lines to the March 2011 estimation and is expected to follow similar trend in the coming quarter. About 3,300 new jobs are expected to be added in the coming quarter. Most of the sectors contributed to the generation of employment base and the significant ones amongst those were BFSI, Media & Entertainment, Non-machinery Manufacturing, Energy and Transport, Storage and Communication.

city-wise employment outlookTransport, Storage and Communication

Between January and June 2011, the Transport, Storage and Communication sector has added 26,900 jobs and is expected to add another 14,200 jobs between July and September 2011.

?

component, which showed continuous strong performance over the quarters. However, the addition of fixed and wireless connections have declined by 13% during April-May 2011.

?It is expected that with 3G services in place and increasing demand for mobile telephone and broadband services, communication sector will remain a star performer in the coming months.

?Increase in travel, growth in railway freight traffic and production of commercial vehicles are boosting the growth in the sector.

?Port sector is experiencing slower growth. This is largely due to the ban of iron ore export. The iron ore cargo handled declined to 87.3 million tonnes in 2010-11 when compared to 100 million tonnes in 2009-10.

?Dampened industrial activities, coupled with steep hike in petroleum prices, played adverse role in employment generation by the sector. These factors are affecting profitability of the companies, resulting in lower level of recruitment among companies. The recent decline in truck rentals has affected the volume growth. The sector players are cautious about the future outlook.

Communication sector remained as the most impressive sub-

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Estimated Employment

December 2010 June 2011 September 2011

2,682,553 2,709,550 2,723,700

Estimated Employment Estimated Employment

January - June 2011

Increase in Salary - Lateral Job Shift

July - September 2011

15.2% 14.1%

27.7%

16.9%

23.0%

5.9%

2.5%

19.0%

26.0%

7.5%

24.1%

47.3%

54.7%

39.4%

5.5%

by Experience

by Function

by Hiring Sources

100000

90000

80000

70000

60000

50000

40000

30000

20000

10000

0

January - June 2011 July - September 2011

Mumbai Delhi & NCR Chennai Kolkata Bangalore Hyderabad Pune Ahmedabad

53100 55800 30800 11700 10800 7200 6100 3400

32300 27900

16900

56005000

3500 33001700

Note: Employment numbers are given as round figures

8540083700

47700

17300 15800

10700 94005100

Ahmedabad Bangalore Chennai Delhi & NCR Hyderabad Kolkata Mumbai Pune

46,500 121,600 372,300 586,400 89,300 170,700 655,300 66,600

Estimated Employment December 2010

Page 20: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Appendix

Banking, Financial Services and Insurance 907,960 939,800 955,100Education, Training and Consultancy 9,794,024 9,839,200 9,863,700Energy 895,502 910,100 918,000Healthcare 3,377,657 3,492,700 3,556,500Hospitality 6,111,304 6,205,600 6,260,000Information Technology & Information Technology Enabled Services 1,918,865 2,010,000 2,065,500Manufacturing - Machinery and Equipment 1,134,788 1,164,600 1,179,100Manufacturing - Non-Machinery Products 4,507,967 4,589,100 4,625,200Media and Entertainment 1,356,296 1,413,000 1,444,331Pharma 284,351 309,000 320,300Real Estate and Construction 859,342 934,300 963,900Trade including Consumer, Retail and Services 652,786 671,500 682,300Transport, Storage and Communication 2,682,553 2,709,500 2,723,700

A1: Expected Increase in Employment in Different Sectors Estimated

Employment December 2010

Expected Employment

September 2011

Estimated Employment June 2011

Banking, Financial Services and Insurance 15.9 % 14.0 %Education, Training and Consultancy 15.8 % 14.0 %Energy 16.5 % 16.3 %Healthcare 17.7 % 17.9 %Hospitality 15.2 % 15.1 %Information Technology & Information Technology Enabled Services 17.9 % 18.2 %Manufacturing - Machinery and Equipment 14.6 % 14.0 %Manufacturing - Non-Machinery Products 15.0 % 14.3 %Media and Entertainment 17.5 % 17.6 %Pharma 15.2 % 15.0 %Real Estate and Construction 14.0 % 14.1 %Trade including Consumer, Retail and Services 16.6 % 16.4 %Transport, Storage and Communication 15.2 % 14.1 %

A2: Expected Increase in Salary across Different Sectors - Lateral Job ShiftEstimated Average Increase during January to June 2011

Expected Average Increase during July to September 2011

summary and conclusion

The current Ma Foi Randstad Employment Survey (MEtS) covers employment generation and other employment related issues, such as salary hikes for lateral job changes, composition of job growth and functional areas, during the first two quarters of 2011 and captures the expectations and the employment scenario for the third quarter of 2011. The current survey estimation suggests that a total number of 0.7 million jobs were added during the first two quarters of 2011. The last survey asserted that industries were confident of a stable growth of the economy and were also expecting the same to continue in 2011. The employment base of the sectors grew during the fourth quarter of 2010 and stable growth was predicted for the 2011. Healthcare, Hospitality, IT & ITeS, Education, Training and Consulting, Manufacturing sectors were amongst the key sectors contributing substantially to the country’s employment base. Amongst the cities, Bangalore, Delhi & NCR and Mumbai and Pune were better performers.

The current survey suggests that employment situation was relatively subdued as compared to the expectation figures in previous METS survey. Though GDP contuniues to post a higher growth level, it was marginally lower than the predictions made. Continuing inflation and increasing price of petroleum remained cause for concern in the last few months and this has affected the employment scenario of some of the sectors adversely. Though it is expected that inflation will taper down gradually and come down to a level of around 6 per cent by the end of the current fiscal, small and medium industries do not have a clear outlook for the future months.

However, some of the sectors have performed as per expectations made in the last employment report. Healthcare, Education, Training and Consultancy, Energy, Hospitality, IT&ITeS and Pharma sectors are worth mentioning, for their performance in employment growth. Manufacturing, Transportation, Storage and Communication sectors performed at a lower level than expected during the first two quarters. The economic environment compels these sectors to remain cautious in terms of employment growth. The expectation, that the economy will look up in the coming months may result in several sectors increasing their profitability and in turn generating substantial employment.

Banking, Financial Services and Insurance 27.1 % 51.2 % 20.0 % 1.7 %Education, Training and Consultancy 25.7 % 42.7 % 25.7 % 5.9 %Energy 15.8 % 42.7 % 38.3 % 3.2 %Healthcare 29.7 % 36.6 % 30.8 % 2.9 %Hospitality 26.7 % 31.3 % 40.4 % 1.6 %Information Technology & Information Technology Enabled Services 20.8 % 40.1 % 35.3 % 3.8 %Manufacturing - Machinery and Equipment 14.5 % 50.1 % 28.0 % 7.3 %Manufacturing - Non-Machinery Products 15.9 % 42.9 % 36.6 % 4.7 %Media and Entertainment 24.8 % 31.6 % 43.1 % 0.4 %Pharma 17.0 % 33.7 % 47.1 % 2.2 %Real Estate and Construction 10.7 % 38.6 % 49.2 % 1.5 %Trade including Consumer, Retail and Services 25.0 % 41.3 % 33.2 % 0.5 %Transport, Storage and Communication 19.0 % 47.3 % 27.7 % 5.9 %

A3: Composition of New Hires by Experience Less than 1 year

During January to June 2011

1 to 4 years 5 to 10 years More than 10 years

Banking, Financial Services and Insurance 18.2 % 43.2 % 36.2 % 2.4 %Education, Training and Consultancy 17.5 % 61.1 % 16.3 % 5.1 %Energy 17.6 % 60.6 % 16.0 % 5.8 %Healthcare 20.6 % 33.6 % 40.6 % 5.1 %Hospitality 23.5 % 30.3 % 42.9 % 3.3 %Information Technology & Information Technology Enabled Services 4.4 % 52.3 % 42.5 % 0.8 %Manufacturing - Machinery and Equipment 15.1 % 73.5 % 10.1 % 1.3 %Manufacturing - Non-Machinery Products 12.9 % 73.9 % 10.4 % 2.8 %Media and Entertainment 21.1 % 47.9 % 26.8 % 4.2 %Pharma 11.9 % 71.0 % 12.6 % 4.5 %Real Estate and Construction 11.5 % 77.8 % 7.3 % 3.4 %Trade including Consumer, Retail and Services 19.1 % 68.8 % 10.4 % 1.7 %Transport, Storage and Communication 26.0 % 54.7 % 16.9 % 2.5 %

A4: Composition of New Hires by Functional Areas Support functions

such as Admin./Accounts etc.

During January to June 2011

Core activities including

Marketing and Business Development

Customer Services related

Higher Management

Page 21: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

Appendix

Banking, Financial Services and Insurance 907,960 939,800 955,100Education, Training and Consultancy 9,794,024 9,839,200 9,863,700Energy 895,502 910,100 918,000Healthcare 3,377,657 3,492,700 3,556,500Hospitality 6,111,304 6,205,600 6,260,000Information Technology & Information Technology Enabled Services 1,918,865 2,010,000 2,065,500Manufacturing - Machinery and Equipment 1,134,788 1,164,600 1,179,100Manufacturing - Non-Machinery Products 4,507,967 4,589,100 4,625,200Media and Entertainment 1,356,296 1,413,000 1,444,331Pharma 284,351 309,000 320,300Real Estate and Construction 859,342 934,300 963,900Trade including Consumer, Retail and Services 652,786 671,500 682,300Transport, Storage and Communication 2,682,553 2,709,500 2,723,700

A1: Expected Increase in Employment in Different Sectors Estimated

Employment December 2010

Expected Employment

September 2011

Estimated Employment June 2011

Banking, Financial Services and Insurance 15.9 % 14.0 %Education, Training and Consultancy 15.8 % 14.0 %Energy 16.5 % 16.3 %Healthcare 17.7 % 17.9 %Hospitality 15.2 % 15.1 %Information Technology & Information Technology Enabled Services 17.9 % 18.2 %Manufacturing - Machinery and Equipment 14.6 % 14.0 %Manufacturing - Non-Machinery Products 15.0 % 14.3 %Media and Entertainment 17.5 % 17.6 %Pharma 15.2 % 15.0 %Real Estate and Construction 14.0 % 14.1 %Trade including Consumer, Retail and Services 16.6 % 16.4 %Transport, Storage and Communication 15.2 % 14.1 %

A2: Expected Increase in Salary across Different Sectors - Lateral Job ShiftEstimated Average Increase during January to June 2011

Expected Average Increase during July to September 2011

summary and conclusion

The current Ma Foi Randstad Employment Survey (MEtS) covers employment generation and other employment related issues, such as salary hikes for lateral job changes, composition of job growth and functional areas, during the first two quarters of 2011 and captures the expectations and the employment scenario for the third quarter of 2011. The current survey estimation suggests that a total number of 0.7 million jobs were added during the first two quarters of 2011. The last survey asserted that industries were confident of a stable growth of the economy and were also expecting the same to continue in 2011. The employment base of the sectors grew during the fourth quarter of 2010 and stable growth was predicted for the 2011. Healthcare, Hospitality, IT & ITeS, Education, Training and Consulting, Manufacturing sectors were amongst the key sectors contributing substantially to the country’s employment base. Amongst the cities, Bangalore, Delhi & NCR and Mumbai and Pune were better performers.

The current survey suggests that employment situation was relatively subdued as compared to the expectation figures in previous METS survey. Though GDP contuniues to post a higher growth level, it was marginally lower than the predictions made. Continuing inflation and increasing price of petroleum remained cause for concern in the last few months and this has affected the employment scenario of some of the sectors adversely. Though it is expected that inflation will taper down gradually and come down to a level of around 6 per cent by the end of the current fiscal, small and medium industries do not have a clear outlook for the future months.

However, some of the sectors have performed as per expectations made in the last employment report. Healthcare, Education, Training and Consultancy, Energy, Hospitality, IT&ITeS and Pharma sectors are worth mentioning, for their performance in employment growth. Manufacturing, Transportation, Storage and Communication sectors performed at a lower level than expected during the first two quarters. The economic environment compels these sectors to remain cautious in terms of employment growth. The expectation, that the economy will look up in the coming months may result in several sectors increasing their profitability and in turn generating substantial employment.

Banking, Financial Services and Insurance 27.1 % 51.2 % 20.0 % 1.7 %Education, Training and Consultancy 25.7 % 42.7 % 25.7 % 5.9 %Energy 15.8 % 42.7 % 38.3 % 3.2 %Healthcare 29.7 % 36.6 % 30.8 % 2.9 %Hospitality 26.7 % 31.3 % 40.4 % 1.6 %Information Technology & Information Technology Enabled Services 20.8 % 40.1 % 35.3 % 3.8 %Manufacturing - Machinery and Equipment 14.5 % 50.1 % 28.0 % 7.3 %Manufacturing - Non-Machinery Products 15.9 % 42.9 % 36.6 % 4.7 %Media and Entertainment 24.8 % 31.6 % 43.1 % 0.4 %Pharma 17.0 % 33.7 % 47.1 % 2.2 %Real Estate and Construction 10.7 % 38.6 % 49.2 % 1.5 %Trade including Consumer, Retail and Services 25.0 % 41.3 % 33.2 % 0.5 %Transport, Storage and Communication 19.0 % 47.3 % 27.7 % 5.9 %

A3: Composition of New Hires by Experience Less than 1 year

During January to June 2011

1 to 4 years 5 to 10 years More than 10 years

Banking, Financial Services and Insurance 18.2 % 43.2 % 36.2 % 2.4 %Education, Training and Consultancy 17.5 % 61.1 % 16.3 % 5.1 %Energy 17.6 % 60.6 % 16.0 % 5.8 %Healthcare 20.6 % 33.6 % 40.6 % 5.1 %Hospitality 23.5 % 30.3 % 42.9 % 3.3 %Information Technology & Information Technology Enabled Services 4.4 % 52.3 % 42.5 % 0.8 %Manufacturing - Machinery and Equipment 15.1 % 73.5 % 10.1 % 1.3 %Manufacturing - Non-Machinery Products 12.9 % 73.9 % 10.4 % 2.8 %Media and Entertainment 21.1 % 47.9 % 26.8 % 4.2 %Pharma 11.9 % 71.0 % 12.6 % 4.5 %Real Estate and Construction 11.5 % 77.8 % 7.3 % 3.4 %Trade including Consumer, Retail and Services 19.1 % 68.8 % 10.4 % 1.7 %Transport, Storage and Communication 26.0 % 54.7 % 16.9 % 2.5 %

A4: Composition of New Hires by Functional Areas Support functions

such as Admin./Accounts etc.

During January to June 2011

Core activities including

Marketing and Business Development

Customer Services related

Higher Management

Page 22: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

about Ma Foi Randstad

Ma Foi Randstad is an international HR service provider servicing world class companies across the globe. Started in 1992, the company has grown into a full spectrum HR services provider for clients worldwide. It has helped generate career opportunities for thousands individuals in 36 countries and has worked for over 250 Fortune 500 organizations.

Ma Foi Randstad offers the broadest HR services portfolio ranging from Search, Selection, Staffing, Inhouse Services, Consulting, Outsourcing, Training and Assessment. The organization has a vast network of offices across the country to be within reach of candidates and flexi workers.

Ma Foi Randstad continues to focus on developing customized and innovative HR services, leveraging on its unique strengths of geographical presence and end-to-end capability across all HR service functions.

about Randstad

Randstad specializes in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placement to inhouse, professionals, search & selection, and HR Solutions. Since acquiring Vedior in 2008, the Randstad Group is one of the leading HR services providers in the world with top three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland and the UK, as well as major positions in Australia and the United States. End 2010 Randstad had approximately 27,500 employees working from close to 4,200 branches and inhouse locations in 43 countries around the world.

Randstad generated a revenue of € 14.2 billion in 2010. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information see www.randstad.com

about Indicus Analytics

Indicus Analytics is an economics research and data analysis firm based in New Delhi. Indicus examines many aspects of the Indian economy both at the national and sub-national level It conducts monitoring and evaluation studies, indexation and ratings, as well as policy research.

The endeavour of this research is to use it to broaden the public policy debate to promote liberalism and the mechanisms of the market for the stimulation of growth in India. The extension of the competitive market mechanism of resource allocation to the economy as a whole requires rigorous and robust understanding of institutions that will facilitate the extension. Indicus research thus focuses on the institutional capabilities as well as the regulatory processes of these institutions.

Our research services have been used by academia, government, research organizations, civil society, media, international institutions and industry. Academic institutions such as Harvard, Cambridge, Stanford Universities; national and international government organizations such as RBI, Finance Commission, DFID, USAID, various ministries; international organizations such as World Bank, UNICEF, UNDP; media groups such as India Today, Outlook, Indian Express; industry such as IKEA, Microsoft, VISA; consulting firms such as McKinsey, BCG, E&Y; NGOs and civil society organizations such as National Foundation of India, Liberty Institute have been some of our key sponsors.

Indicus started in December 2000 and has since become India's premier economics research firm. National and international corporate bodies, industry associations, governments, academia and media houses have used our research to better understand the Indian economy and markets. Key decision-makers such as the President of India Dr. A.P.J Abdul Kalam, the Prime Minister Dr. Manmohan Singh and the Finance Minister Mr. P. Chidambaram have referred to Indicus' work.

Constant interaction with national and international experts and our ongoing non-funded research activities are the key factors that enable us to maintain a high quality of output. Our persistent endeavor to keep abreast of new developments in research methodology gives us the ability to bring out fresh insights from otherwise intractable information. Most important factor behind our success has been our ability to triangulate between (i) the objectives and motivations of the sponsor, (ii) information availability and robust methodologies, and (iii) structure of the Indian economy. Apart from quantitative economic research of secondary data, Indicus conducts large scale surveys, qualitative analysis, indexation, forecasting, evaluation and monitoring, publishes white papers and policy briefs.

HR Statistical Research

We offer comprehensive research consulting that helps our clients in informed decision making. Our team of dedicated research professionals use proven research methods to gather data, interpret it and prepare a comprehensive and valuable report for the client.

Some of our research services include:

?Benchmarking HR practices involves recruitment strategies, innovations in retention policies and performance management systems.

?India entry strategy helps global clients set shop in India. We support clients by providing them research support for location, people and operations.

?Factor costing is a comparative study of locations (cities) in terms of factor costs - infrastructure, availability of people, technology and public facilities among others.

?Resource pool analysis helps in the assessment.

If you are looking for statistical research assistance, please write to us at

or call us at [email protected]

+91 44 61016101

Banking, Financial Services and Insurance 11.0% 30.9% 26.5% 7.5% 24.0%Education, Training and Consultancy 8.1% 27.1% 31.6% 2.8% 30.6%Energy 13.3% 27.0% 24.6% 7.1% 27.9%Healthcare 15.8% 20.6% 20.6% 6.1% 36.8%Hospitality 15.5% 27.4% 38.0% 5.6% 11.6%Information Technology & Information Technology Enabled Services 18.4% 33.0% 25.7% 8.6% 14.5%Manufacturing - Machinery and Equipment 8.3% 34.9% 32.0% 5.9% 18.8%Manufacturing - Non-Machinery Products 5.2% 25.3% 32.6% 4.7% 32.0%Media and Entertainment 5.9% 20.8% 56.0% 3.5% 14.7%Pharma 11.0% 34.2% 22.2% 6.5% 26.2%Real Estate and Construction 6.5% 33.9% 30.4% 4.3% 24.9%Trade including Consumer, Retail and Services 11.5% 26.3% 37.6% 3.0% 20.9%Transport, Storage and Communication 7.5% 24.1% 39.4% 5.5% 23.0%

A5: Share of Different Hiring Sources for New HiresCampus

Proportion of New Hires

HR Agency Referrals Social Media Others

Ahmedabad 46,500 49,900 51,600Bangalore 121,600 132,400 137,400Chennai 372,300 403,100 420,000Delhi & NCR 586,400 642,200 670,100Hyderabad 89,300 96,500 100,000Kolkata 170,700 182,400 188,000Mumbai 655,300 708,400 740,700Pune 66,600 72,700 76,000

A6: City-wise Expected EmploymentEstimated

Employment December 2010

Expected Employment

September 2011

Estimated Employment June 2011

Ahmedabad 3,400 1,700 7.31 % 3.66 %Bangalore 10,800 5,000 8.88 % 4.11 %Chennai 30,800 16,900 8.27 % 4.54 %Delhi & NCR 55,800 27,900 9.52 % 4.76 %Hyderabad 7,200 3,500 8.06 5 3.92 %Kolkata 11,700 5,600 6.85 % 3.28 %Mumbai 53,100 32,300 8.10 % 4.93 %Pune 6,100 3,300 9.16 % 4.95 %

A7: City-wise Expected Increase in Employment and Growth Rate Estimated

January to June 2011

Increase in Employment

ExpectedJuly to September 2011

EstimatedJanuary to June 2011

Growth in Employment

ExpectedJuly to September 2011

Ahmedabad 14.8 % 15.2 %Bangalore 16.9 % 17.5 %Chennai 15.8 % 16.5 %Delhi & NCR 16.3 % 16.1 %Hyderabad 15.5 % 15.7 %Kolkata 15.3 % 14.4 %Mumbai 16.8 % 16.0 %Pune 17.1 % 17.8 %

A8: City-wise Likely Increase in Salary - Lateral Job ShiftJanuary to June 2011

Average Salary Hike

July to September 2011

Ahmedabad 21.8 % 46.3 % 29.6 % 2.3 %Bangalore 15.8 % 43.4 % 37.5 % 3.3 %Chennai 20.0 % 37.7 % 40.6 % 1.7 %Delhi & NCR 11.5 % 45.4 % 40.3 % 2.7 %Hyderabad 18.6 % 39.4 % 41.4 % 0.6 %Kolkata 26.9 % 56.6 % 12.2 % 4.3 %Mumbai 16.1 % 31.2 % 44.6 % 8.0 %Pune 41.1 % 28.6 % 24.8 % 5.4 %

A9 : City-wise Share of Different Experience Brackets amongst New Hires Less than 1 year

January to June 2011

1 to 4 years 5 to 10 years Greater than 10 years

Ahmedabad 14.8 % 56.0 % 26.7 % 2.5 %Bangalore 12.0 % 61.6 % 23.1 % 3.2 %Chennai 14.8 % 33.2 % 51.2 % 0.8 %Delhi & NCR 11.7 % 65.0 % 21.8 % 1.5 %Hyderabad 14.9 % 56.0 % 24.8 % 4.3 %Kolkata 27.4 % 60.5 % 8.2 % 3.9 %Mumbai 7.5 % 67.5 % 23.9 % 1.2 %Pune 16.6 % 55.8 % 18.6 % 9.0 %

A10: City-wise Share of Different Functional Areas amongst New Hires Support functions

such as Admin./Accounts etc.

January to June 2011

Core activities including

Marketing and Business Development

Customer Services related

Higher Management

Page 23: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

about Ma Foi Randstad

Ma Foi Randstad is an international HR service provider servicing world class companies across the globe. Started in 1992, the company has grown into a full spectrum HR services provider for clients worldwide. It has helped generate career opportunities for thousands individuals in 36 countries and has worked for over 250 Fortune 500 organizations.

Ma Foi Randstad offers the broadest HR services portfolio ranging from Search, Selection, Staffing, Inhouse Services, Consulting, Outsourcing, Training and Assessment. The organization has a vast network of offices across the country to be within reach of candidates and flexi workers.

Ma Foi Randstad continues to focus on developing customized and innovative HR services, leveraging on its unique strengths of geographical presence and end-to-end capability across all HR service functions.

about Randstad

Randstad specializes in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placement to inhouse, professionals, search & selection, and HR Solutions. Since acquiring Vedior in 2008, the Randstad Group is one of the leading HR services providers in the world with top three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland and the UK, as well as major positions in Australia and the United States. End 2010 Randstad had approximately 27,500 employees working from close to 4,200 branches and inhouse locations in 43 countries around the world.

Randstad generated a revenue of € 14.2 billion in 2010. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information see www.randstad.com

about Indicus Analytics

Indicus Analytics is an economics research and data analysis firm based in New Delhi. Indicus examines many aspects of the Indian economy both at the national and sub-national level It conducts monitoring and evaluation studies, indexation and ratings, as well as policy research.

The endeavour of this research is to use it to broaden the public policy debate to promote liberalism and the mechanisms of the market for the stimulation of growth in India. The extension of the competitive market mechanism of resource allocation to the economy as a whole requires rigorous and robust understanding of institutions that will facilitate the extension. Indicus research thus focuses on the institutional capabilities as well as the regulatory processes of these institutions.

Our research services have been used by academia, government, research organizations, civil society, media, international institutions and industry. Academic institutions such as Harvard, Cambridge, Stanford Universities; national and international government organizations such as RBI, Finance Commission, DFID, USAID, various ministries; international organizations such as World Bank, UNICEF, UNDP; media groups such as India Today, Outlook, Indian Express; industry such as IKEA, Microsoft, VISA; consulting firms such as McKinsey, BCG, E&Y; NGOs and civil society organizations such as National Foundation of India, Liberty Institute have been some of our key sponsors.

Indicus started in December 2000 and has since become India's premier economics research firm. National and international corporate bodies, industry associations, governments, academia and media houses have used our research to better understand the Indian economy and markets. Key decision-makers such as the President of India Dr. A.P.J Abdul Kalam, the Prime Minister Dr. Manmohan Singh and the Finance Minister Mr. P. Chidambaram have referred to Indicus' work.

Constant interaction with national and international experts and our ongoing non-funded research activities are the key factors that enable us to maintain a high quality of output. Our persistent endeavor to keep abreast of new developments in research methodology gives us the ability to bring out fresh insights from otherwise intractable information. Most important factor behind our success has been our ability to triangulate between (i) the objectives and motivations of the sponsor, (ii) information availability and robust methodologies, and (iii) structure of the Indian economy. Apart from quantitative economic research of secondary data, Indicus conducts large scale surveys, qualitative analysis, indexation, forecasting, evaluation and monitoring, publishes white papers and policy briefs.

HR Statistical Research

We offer comprehensive research consulting that helps our clients in informed decision making. Our team of dedicated research professionals use proven research methods to gather data, interpret it and prepare a comprehensive and valuable report for the client.

Some of our research services include:

?Benchmarking HR practices involves recruitment strategies, innovations in retention policies and performance management systems.

?India entry strategy helps global clients set shop in India. We support clients by providing them research support for location, people and operations.

?Factor costing is a comparative study of locations (cities) in terms of factor costs - infrastructure, availability of people, technology and public facilities among others.

?Resource pool analysis helps in the assessment.

If you are looking for statistical research assistance, please write to us at

or call us at [email protected]

+91 44 61016101

Banking, Financial Services and Insurance 11.0% 30.9% 26.5% 7.5% 24.0%Education, Training and Consultancy 8.1% 27.1% 31.6% 2.8% 30.6%Energy 13.3% 27.0% 24.6% 7.1% 27.9%Healthcare 15.8% 20.6% 20.6% 6.1% 36.8%Hospitality 15.5% 27.4% 38.0% 5.6% 11.6%Information Technology & Information Technology Enabled Services 18.4% 33.0% 25.7% 8.6% 14.5%Manufacturing - Machinery and Equipment 8.3% 34.9% 32.0% 5.9% 18.8%Manufacturing - Non-Machinery Products 5.2% 25.3% 32.6% 4.7% 32.0%Media and Entertainment 5.9% 20.8% 56.0% 3.5% 14.7%Pharma 11.0% 34.2% 22.2% 6.5% 26.2%Real Estate and Construction 6.5% 33.9% 30.4% 4.3% 24.9%Trade including Consumer, Retail and Services 11.5% 26.3% 37.6% 3.0% 20.9%Transport, Storage and Communication 7.5% 24.1% 39.4% 5.5% 23.0%

A5: Share of Different Hiring Sources for New HiresCampus

Proportion of New Hires

HR Agency Referrals Social Media Others

Ahmedabad 46,500 49,900 51,600Bangalore 121,600 132,400 137,400Chennai 372,300 403,100 420,000Delhi & NCR 586,400 642,200 670,100Hyderabad 89,300 96,500 100,000Kolkata 170,700 182,400 188,000Mumbai 655,300 708,400 740,700Pune 66,600 72,700 76,000

A6: City-wise Expected EmploymentEstimated

Employment December 2010

Expected Employment

September 2011

Estimated Employment June 2011

Ahmedabad 3,400 1,700 7.31 % 3.66 %Bangalore 10,800 5,000 8.88 % 4.11 %Chennai 30,800 16,900 8.27 % 4.54 %Delhi & NCR 55,800 27,900 9.52 % 4.76 %Hyderabad 7,200 3,500 8.06 5 3.92 %Kolkata 11,700 5,600 6.85 % 3.28 %Mumbai 53,100 32,300 8.10 % 4.93 %Pune 6,100 3,300 9.16 % 4.95 %

A7: City-wise Expected Increase in Employment and Growth Rate Estimated

January to June 2011

Increase in Employment

ExpectedJuly to September 2011

EstimatedJanuary to June 2011

Growth in Employment

ExpectedJuly to September 2011

Ahmedabad 14.8 % 15.2 %Bangalore 16.9 % 17.5 %Chennai 15.8 % 16.5 %Delhi & NCR 16.3 % 16.1 %Hyderabad 15.5 % 15.7 %Kolkata 15.3 % 14.4 %Mumbai 16.8 % 16.0 %Pune 17.1 % 17.8 %

A8: City-wise Likely Increase in Salary - Lateral Job ShiftJanuary to June 2011

Average Salary Hike

July to September 2011

Ahmedabad 21.8 % 46.3 % 29.6 % 2.3 %Bangalore 15.8 % 43.4 % 37.5 % 3.3 %Chennai 20.0 % 37.7 % 40.6 % 1.7 %Delhi & NCR 11.5 % 45.4 % 40.3 % 2.7 %Hyderabad 18.6 % 39.4 % 41.4 % 0.6 %Kolkata 26.9 % 56.6 % 12.2 % 4.3 %Mumbai 16.1 % 31.2 % 44.6 % 8.0 %Pune 41.1 % 28.6 % 24.8 % 5.4 %

A9 : City-wise Share of Different Experience Brackets amongst New Hires Less than 1 year

January to June 2011

1 to 4 years 5 to 10 years Greater than 10 years

Ahmedabad 14.8 % 56.0 % 26.7 % 2.5 %Bangalore 12.0 % 61.6 % 23.1 % 3.2 %Chennai 14.8 % 33.2 % 51.2 % 0.8 %Delhi & NCR 11.7 % 65.0 % 21.8 % 1.5 %Hyderabad 14.9 % 56.0 % 24.8 % 4.3 %Kolkata 27.4 % 60.5 % 8.2 % 3.9 %Mumbai 7.5 % 67.5 % 23.9 % 1.2 %Pune 16.6 % 55.8 % 18.6 % 9.0 %

A10: City-wise Share of Different Functional Areas amongst New Hires Support functions

such as Admin./Accounts etc.

January to June 2011

Core activities including

Marketing and Business Development

Customer Services related

Higher Management

Page 24: Indicus Ma Foi Randstad Employment Trends Survey - Wave 2 - 2011

for more details please write to [email protected] call us at +91 44 61016101

Corporate Office: Ma Foi Management Consultants Ltd. 49, Cathedral Road, Chennai 600 086. India

www.mafoirandstad.com